This manual provides installation and operation information for the LP 2684 and TLP 2684 print
ers, manufactured by Zebra Technologies Corporation, Camarillo, California.
COPYRIGHT NOTICE
This document contains information proprietary to Zebra Technologies Corporation. This docu
ment and the informationcontainedwithin is copyrightedby Zebra Technologies Corporation and
may not be duplicated in full or in part by any person without written approval from Zebra. While
every effort hasbeen made to keep the information contained within current and accurate as of the
date of publication, no guarantee is given or implied that the document is error-free or that it is ac
curate with regardto any specification.Zebra reserves the right tomake changes, forthe purpose of
product improvement, at any time.
TRADEMARKS
LP 2684 and TLP 2684 are service marks of Zebra Technologies Corporation. Windows and
MS-DOS are registered trademarks of Microsoft Corp.All other marks are trademarks or registered
trademarks of their respective holders.
CE Compliance
European Council DirectiveCompliance to Standards
89/336/EECEMC DirectiveEN55022-B 1995RF Emissions control
-
-
-
92/31/EEEMC DirectiveEN50082-1 1992
73/23/EECLow Voltage DirectiveEN60950 IEC950Product Safety
Immunity to Electromagnetic
Disturbances
FCC NOTICE:
This equipment hasbeen tested and found to comply withthe limits of a Class A digitaldevice, pur
suant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and canradiate radio frequency energy and, ifnot installed and used in
accordance with the instructions, may cause harmful interference toradio communications. How
ever, there is no guarantee that interference will not occur in a particular installation. Operation of
this equipment ina residential area is likely to cause harmful interference in which case the userwill
be required to correct the interference at his own expense.
INDUSTRY CANADA NOTICE:
This device complies with Industry Canada ICS-003 class A requirements.
Cet equipement est conforme a l’ICS-003 classe A de la norm Industrielle Canadian
Using the Media Cutter . . . . . . . . . . . . . . . . . . . 47
980350-001 Rev. A
v
General Cautions and Warnings
These pages describe general safety and maintenance warnings and cautions for the printer.
They are referenced throughout the manual. The manual may also include other warnings and
cautions not displayed here.
Warning - Shock Hazard
The printer should never be operated in a location where it can
get wet. Personal injury could result.
Warnung - Stromschlaggefahr - Der Drucker sollte nie an
feuchten Standorten in Betrieb genommen werden. Es besteht
erhöhte Verletzungs und Unfallgefahr.
Warning - Static Discharge
The discharge of electrostatic energy that accumulates on the
surface of the human body or other surfaces can damage or
destroy the print head or electronic components used in this
device. DO NOT TOUCH the print head or the electronic
components under the print head assembly.
Caution - Printer Setup & Handling
1)When installing or modifying the printer setup or
configuration, ALWAYS TURN POWER OFF Before
A) Connecting any cables.
B) Performing any cleaning or maintenance operations.
C) Moving the printer.
2) Damage to the printer interface connector, accessories or
enclosure may result from placing the printer on it’s front bezel
or backside during unpacking or handling.
:
vi
980350-001 Rev. A
Media Cautions & Tips
1) Always use high quality, approved labels and tags. Approved
supplies can be ordered from your dealer.
2) If poor quality, adhesive backed labels are used, that DO
NOT lay flat on the backing liner, the exposed edges may stick
to the label guides and rollers inside the printer, causing the
label to peel off from the liner and jam the printer.
3) DO NOT use non-approved transfer ribbon. Permanent
damage to the print head may result if a non-approved ribbon is
used. Non-approved ribbons may be wound incorrectly for the
printer or contain chemicals that may damage the print head.
4) IMPORTANT - If a transfer ribbon is installed incorrectly by
the operator, damage to the print head may result.
5) DO NOT use a ribbon when printing with direct thermal
media.
Media Reload Tip
If you should run out of labels or ribbon while printing, DO NOT
turn the power switch OFF (0) while reloading or data loss may
occur. The printer will automatically resume printing when a
new label or ribbon roll is loaded.
Print Mode Control (TLP 2684)
The printer is reconfigured for direct thermal (or thermal
transfer) printing with the “O” command for the TLP thermal
transfer printer. See the EPL2 programmer's manual for details.
Print Quality Tip
Print density (darkness) is affected by the heat energy (density
setting) applied and by the print speed. Changing both Print
Speed and Density may be required to achieve the desired
results.
980350-001 Rev. A
vii
viii
980350-001 Rev. A
Installation
1
Installation
This section provides information on the
installation of the printer and software.
IntroductionThe printer models are low cost, manufacturing
oriented, thermal printers. The LP can do direct
thermal printing. The TLP can do both thermal
transfer and direct thermal printing. The printers handle large labels, hazardous material labels, small signs, fan-fold media, and shipping
and receiving labels while operating the range
from office to industrial enviornments.
The printer features sturdy construction, a small
footprint, a heavy-duty motor, and sharp 203
dpi (8 dots/mm) reliable printing up to 8.5
inches (216 mm) wide.
The printer can print letter (8.5”x 11”) and A4
(210mm x 297mm) sizes. It can print forms up
to 8.5 inches (216 mm) wide and 22 inches
(558.8 mm) long or two times A4 (210mm x
594mm) size with optional memory added.
980350-001 Rev. A
1
Installation
Unpacking Your
Printer
2
980350-001 Rev. A
Installation
Part No. : 120XXX-XXX
Serial No. : XXXXXXXX
Input Power: 115VAC 6.3A 50/60Hz
InstallationThe following steps will guide you through the
installation of the printer and software.
Step ➊Attach Power
Power OFF
Attach Power Cord
Check Voltage
O = Off
O
O
Plug Power Cord
Into AC Outlet
980350-001 Rev. A
See Warnings - Page vi
PartNo.: 120XXX-XXX
SerialNo.: XXXXXXXX
InputPower:115VAC 6.3A 50/60Hz
3
Installation
Parallel interface
Serial interface
Step ➋Attach Interface Cable
4
For additional information on serial cable wir
ing, refer to Appendix A.
980350-001 Rev. A
-
Step ➌Apply Power
Installation
I = On
O
O
Green
980350-001 Rev. A
If the indicator fails to light, refer to Appendix A Troubleshooting.
5
Installation
Step Install Software
Start your computer and follow the installation
instructions on the compact disk (CD).
Refer to Section 2 - Operation, for information
on loading labels and using your printer.
6
980350-001 Rev. A
Operation
2
Operation
This section provides information on the operation of the printers, identifying parts, how to use
the Feed button, understanding the Status indicator, preparing a media roll, loading media,
performing the AutoSense procedure, cleaning
the printer, and using the optional label dispenser (if present).
980350-001 Rev. A
7
Operation
Your Printer
Cover Release Buttons
1
Cutting Edge
2
FEED Button
3
STATUS Indicator
4
Upper Media Stand
5
(Loading Position)
Lower Media Stand
6
(Printing Position)
Media Roll Retainers
7
8
Media Roll Holder
8
Carriage Lock/Release Lever
9
Transmissive (Gap) Sensor
:
Adjustment Gear
Transmissive (Gap) Sensor
;
Position Indicator
Ribbon Sensor
<
Platen Roller
=
Label-Taken Sensor
>
980350-001 Rev. A
Operation
Batch/Dispense Select Switch
1
Serial Interface
2
Parallel Interface
3
Power Cord Receptacle
4
On/Off Switch
5
Fan-Fold Media Entry
6
Ribbon Take-up Spindle
7
980350-001 Rev. A
Ribbon Supply Spindle
8
Reflective (Black Mark) Sensor
9
Media Guides
:
Dispenser Bar
;
Label Liner Exit
<
Release for Sensor Bracket
=
Releases for Front Bezel
>
Media Guide Adjustment Knob
?
9
Operation
The FEED ControlThe FEED button controls specific printer
functions: feeding media (labels, tags or
continuous media), loading media, pausing
printing, and initiating AutoSense (Dump
Mode).
10
Use the FEED control button in normal opera
tion by tapping or holding the button.
•
Tapping the FEED Button with media
loaded performs a "Form Feed." The media
advances to the top of the next label.
•
While Printing, Tapping the FEED Button
pauses batch printing (at the next label gap)
with indicator green flashing red. Pressing
the FEED Button again resumes printing with
the next label in the batch process.
980350-001 Rev. A
-
Operation
Holding the FEED button down performs a
•
continuous Form Feed. After releasing the
button, the printer feeds the media until the
next top of form is reached.
Holding the FEED button without media
•
loaded performs a continuous Line Feed un
til you release the button or the printer de
tects media. Use this "Power Media Loading"
when reloading media.
Holding the FEED button down while pow
•
ering up the printer with media loaded makes
the printer enter AutoSense mode. See Auto
Sense on page 29 for important details.
Always run the AutoSense procedure when
loading a new batch or new type of media.
Media from the same manufacturing lot and
having identical dimensions do not require the
AutoSense procedure to be run every time new
media is loaded.
-
-
-
-
The Form Feed length is set by printer
programmingQcommandinEPL2
programming language or by the AutoSense
feature, an automatic label and gap length
sensing operation. See AutoSense, page 29.
Continuous media with no label gaps,
containing black marks or notch holes, require
programming to set the form length and feed
distance.
980350-001 Rev. A
11
Operation
The STATUS
Indicator
The STATUS indicator lights and blinks in vari
ous colors. When the printer power is first
switched ON (1), the STATUS indicator will
glow GREEN, indicating that the printer is
ready for operation.
-
Indicator ColorMeaning
GREEN
GREEN with RED
Blinking Twice
AMBER
RED
RED
Flashing
DARK
1) Power ON, ready for use.
2) Printing, operation normal.
Printer PAUSED
(during a batch print operation)
1) Command Error condition
2) Command Syntax Error
1) Media Out (printing)
2) Ribbon Out (printing)
3) Power-up failure
Print Carriage Open
Power OFF.
Refer to Appendix A for additional information
on troubleshooting error conditions.
12
980350-001 Rev. A
Operation
The Label SensorWhen using the transmissive (gap) sensor for
top of form (label) sensing, verify that the sen
label gap point or
Sensor
Position
sor is positioned at minimum
centered over a tag hole. See Top of Form
Sensing, page 28, for more details on sensor
operation.
Adjustment
Wheel
-
Sensor
Position
Marker
Turn the sensor’s adjustment wheel towards the
rear of the printer to move it into the middle.
Turn it towards the front of the printer to move it
out to the media edge. Do not position the sen
sor at the edge of media.
Center the transmissive (gap) sensor for most
labels and always center it for continuous
media.
-
980350-001 Rev. A
13
Operation
Loading Labels
or Tags
Step
Open Cover
1
Your printer can print on adhesive backed la
bels, non-adhesive tags or continuous media
(typically paper). The printer is capable of using
media on a roll or fan fold media.
Open Printer Mechanisms
-
Open Print Head
Release Lever
14
980350-001 Rev. A
Open Guides
Turn the adjustment
wheel towards
the front of
the printer.
Open the guides
until they are wider
than the media.
Operation
Open Printer Mechanisms (continued).
Step
Remove the outside
length of media
For more infor
mation on media
preparation, refer
to the cleaning
procedures later
in this chapter.
980350-001 Rev. A
Prepare Media.
2
-
15
Operation
Prepare Media (continued).
Insert
Center
Optional
Lock
16
980350-001 Rev. A
Operation
Step
3
Load From
Upper Holder
Guide Leader
Under Brackets
Thread the Media
Exit From
Front of Printer
980350-001 Rev. A
17
Operation
Printing Position
Thread the Media (Continued)
Seat Media in
Step
4
Close Guides
Guides Must Match
Media Width
Close Printer Mechanisms
18
980350-001 Rev. A
Lower Print
Head
Operation
Close Printer Mechanisms (Continued)
Push Lever
Back to Lock
Turn on the printer power. Tap the FEED con
trol until the indicator glows GREEN.
-
980350-001 Rev. A
19
Operation
Step
Set Label Parameters
5
You may need to perform the following actions:
Use the AutoSense procedure for first time
•
use of new media to set the transmissive
(gap) sensor.
Use the AutoSense procedure for detection
•
of label and gap lengths.
Use EPL2 programming Q command to set
•
form length (and gap) as well as media detec
tion and control method for sensing label
gap, black mark or continuous (unmarked)
media.
Windows Users!
Use Settings / Printers on the Start Menu of
Windows 95 or Windows NT versions 3.51 &
4.0 to select the label size that matches the labels
loaded in the printer.
-
20
980350-001 Rev. A
Operation
Loading Transfer
Ribbons
Step ➊Install take-up core.
Push Onto
Left Front Spindle
If your printer has ribbon spindles attached to
the print carriage, you can load transfer ribbons.
Transfer ribbons are used when printing on
thermal transfer media such as adhesive labels
or non-adhesive tags.
Place Notches on
Long Spokes of
Right Front Spindle
Notch
Long Spoke
The front spindles pull the ribbon across the
print head and take up the used ribbon.
980350-001 Rev. A
21
Operation
Step
2
Pull Adhesive
Strip Free
Stick Adhesive Strip
Onto Ribbon Leader
Prepare ribbon.
22
Thermal transfer ribbons are available in gen
eral purpose wax (blue leader), general purpose
wax-resin (silver leader) and polyester resin
(gold leader).
980350-001 Rev. A
-
Operation
Step
3
Push Onto
Left Rear Spindle
Place Notches On
Long Spokes of
Right Rear Spindle.
Install ribbon.
The ribbon feeds from the top of the roll toward
the back of the printer.
980350-001 Rev. A
Notch
The rear supply spindles provide back-tension
to avoid wrinkles.
23
Operation
Step
4
Wrap Ribbon Around
Print Carriage and
Ribbon Tracking Bar
Thread ribbon
Caution: The ribbon follows a different path
from the labels. The ribbon threads above the
brackets that hold the media guides and
transmissive (gap) sensor.
Attach Adhesive Strip
to Ribbon Take-Up
Core (Or Use Tape)
Tracking Bar
The tracking bar automatically equalizes ten
sion across the ribbon's width.
-
24
980350-001 Rev. A
Operation
Step
5
Roll the Ribbon
Take-Up Core to
Remove Slack
Tighten ribbon.
Thumb Wheel
After you load media, hold the ribbonsnug with
the thumb wheel and close the print head. See
label and tag (media) loading, page 14.
Press the FEED button (printer power must be
on) to remove slack and properly seat the ribbon. Repeat until the slack is removed.
980350-001 Rev. A
25
Operation
Replacing Transfer
Ribbons
Step
Step
Step
Step
Step
1
2
3
4
5
If the supply of ribbon runs out before finishing
a print job, the indicator lights red and the
printer waits for you to add more ribbon.
Keep the power on as you change ribbon.
Pull the ribbon off of the empty supply roll; then,
remove the full take-up roll.
Move the empty ribbon core from the supply
spindles to the take-up spindles.
Load a new ribbon roll (refer to the previous
procedure if necessary).
Close the print head carriage and press the Feed
button to restart printing. The printer continues
with the print job.
26
980350-001 Rev. A
Operation
Removing A
Partially Used
Transfer Ribbon
Step
Remove Old Ribbon
1
If you must change a ribbon, you can remove a
partially used transfer ribbon by following the
steps below.
You can reload the unused portion remaining
on the supply roll using the normal ribbon load
ing procedure.
Open the print carriage to release ribbon ten
sion. Use scissors to cut the transfer ribbon just
below the take-up roll.
-
-
980350-001 Rev. A
Step
Step
Remove the supply roll and tape the end to
2
prevent it from unwrapping.
Remove the take-up roll.
3
Discard used ribbon off the take-up core. Save
the empty take-up core for when you load
ribbon again.
27
Operation
Top Of Form
Sensing
To accommodate different media and media
dimensions, your printer is equipped with sen
sors capable of detecting the top of form for la
bels or tags. Two methods are used by the
printer for top of form sensing: gap sensing and
black mark sensing.
Gap SensingThe gap sensing feature depends on the ability
of the movable transmissive (gap) sensor to
“see through” the label liner between labels.
Label and label backing liner opacity vary due
to manufacturing differences in label stock. The
sensor may have difficulty distinguishing the
difference between labels and the liner and may
require the user to AutoSense the media. Gap
sensing is standard on all printers andthe sensitivity is set with the AutoSense feature.
-
-
Black Mark
Sensing
The black mark sensing is acomplished by the
printer’s fixed position, reflective (black mark)
sensor. The sensor is in the middle of the media
path. The black mark sensor is used with special
media that have a black mark printed on the
back of the label liner or tag between each label
or tag. Black mark sensing is standard on all
printers.
Continuous MediaIf the media is continuous (fax or plain paper)
with no marks notches or gaps, then the top of
form and form length must be set by program
ming. The transmissive sensor senses media
out. For proper operation, the printer needs to
measure the length of the form.
See the Q command in the EPL2 programming
manual for setting the form length of continuous
media with no label gaps, black line marks or
notch holes.
-
28
980350-001 Rev. A
Operation
Using AutoSenseThe AutoSense feature sets sensitivity of the
transmissive sensor and measures and stores
the form (label) and gap lengths.
Perform this procedure when loading a new
roll. You cannot perform this procedure if using
the printer's label dispenser option.
Power OFF
O
Hold Feed Button
Power ON
980350-001 Rev. A
29
Operation
Using AutoSense (cont.)
When Indicator
Flashes, Release
Feed Button
Printer Advances
Media and Prints
Status Summary
Note: Printer is in
diagnostic dump
mode
Tap Feed Button
To Begin Normal
Operation
Note: Printer prints
"out of DUMP"
30
If the indicator light turns AMBER or RED, see
the troubleshooting steps.
980350-001 Rev. A
Operation
Cleaning Your
Printer
You have easy access to all of the printer’s me
dia path areas toallow for cleaning and clearing
of media jams. You can clean the sensor areas,
print head, platen roller and areas adjacent to
the media path surfaces.
Warning -Shock Hazard - See page vi.
Always turn the printer off before cleaning.
Warnung - Elektrische Gefahr - Zuerst
abschalten dur Drucker. Säubern Sie jetzt den
Drucker.
Use a brush or vacuum to clean the media path
(except the print head).
Warning - Static Discharge - See page vi.
Never touch the print head. Always clean the
print head with a cleaning pen (to protect the
print head from static discharge and fibers).
-
980350-001 Rev. A
If a label has become jammed in the printer,
remove the label and any adhesive residue,
immediately. Adhesive may spread through out
the printer’s media path if not completely
removed. Many adhesives are permanent and
have short “set” times.
31
Operation
Cleaning the
Print Head
Step
Step
Press the Cleaning
Pen Firmly Against
the Print Head
1
2
Periodic cleaning improves print performance.
Whenever new labels are loaded, the print head
should be cleaned with a cleaning pen.
Open the print head carriage.
Wipe the pen across the print head.
Step
Keep Cleaning Pen
Away From the
Step
3
Platen
4
Let the print head dry for one minute
Close and lock the print carriage.
If necessary, use a lint-free cloth very lightly
moistened with water to clean the platen. Avoid
using alcohol on the platen. Let the platen dry
for several minutes before loading labels.
32
980350-001 Rev. A
Operation
Cleaning Under
the Sensor Bracket
Step
To Open the
Bracket, Slide the
Lock to the Left
Lift Up the Bracket
1
The transmissive (gap) sensor guide bar bracket
can pivot up for easy cleaning.
Open the print head carriage.
Transmissive (Gap)
Sensor Bracket
Slide Lock
Step
Step
Step
Clean the metal part of the bracket, only. The
2
sensor is recessed to protect it from labels and
adhesive.
Clean the clear sensor window below the sensor
bracket. Avoid abrasivecleansers. Only usewa
ter on a lint free, clean, damp cloth very
moistened. Let dry. Verify that the window is
clear of streaks and clouding.
Swing the sensor bracket down to close. The
3
slide lock will automatically lock when in posi
tion.
Close and lock the print carriage.
4
-
lightly
-
980350-001 Rev. A
33
Operation
Preparing Media,
Paper, and Labels
Before Loading
Label Rolls
Find the tape and
pull off both labels
held by the tape
Tag Stock Rolls
During shipment, the outside length of media
may become dirty when handled or dusty when
stored.A preparation before loading media
makes sure both the print head and platen stay
cleaner for more time.
Find the tape
and detach the
bottom tag
You must avoid dragging adhesive or dirty
media between the print head and platen. Such
an occurance damages the print head and is not
covered under your warranty.
34
980350-001 Rev. A
Operation
Using the Label
Dispenser
Step
Switch to
Peel Mode
1
Printers with the label dispenser function (indi
cated by a T after the model number) can dis
pense a single label that is already peeled away
from the liner. Before performing these steps,
load a media roll (refer to page 14 if necessary).
Set up the printer.
MOVIE
PEEL
-
-
Step
2
Lift Print Head and
Dispenser Bar
BATCH
Open printer mechanisms.
Press Here to Release
Dispenser Bar
980350-001 Rev. A
35
Operation
Step
3
Push Liner
Through Slot
Remove a few labels and thread the liner.
Step
4
Pull Liner Tight
36
Remove slack from the liner.
980350-001 Rev. A
Operation
Step
5
Lower Dispenser Bar
and Close Print Head
Close printer mechanisms.
Keep liner tight against the dispenser bar.
Adjust the media guides (refer to page 18).
Step
6
After Printing, Take
Label
Send your print job. You must remove each
printed label before the next label prints.
980350-001 Rev. A
37
Operation
38
980350-001 Rev. A
Troubleshooting
Appendix A
Troubleshooting
This section addresses the most common issues
you may face with operation and configuration
of the printer.
Where to StartYour first troubleshooting reference source is
the Common Problems Troubleshooting table
on the following page.
980350-001 Rev. A
39
Troubleshooting
Common Printing Problems
Troubleshooting Guide
ProblemSolution or Reason
STATUS indicator
does not light GREEN
when power switch is
turned to the ON (1)
position.
1. Check power connections from the printer to
the outlet.
2. Check that media and ribbon are loaded.
With the STATUS
indicator light GREEN,
the printer appears to
be working, but
nothing is printed.
Printing is faded or
poor quality.
Printing stops and the
STATUS indicator
lights RED.
1. Verify that the labels are the correct type.
2. Check the roll and verify that the print surface
faces up for (direct thermal) printing.
3. Check that the transfer ribbon is correctly
routed and has the ink side out (TLP only).
1. Clean the print head with cleaning pen.
2. Adjust print speed/darkness in software or
with programming.
3. Check the roll and verify that the media print
surface is facing up.
4. Verify that the correct combination thermal
transfer ribbon and media are in use.
1. Possible problem sensing labels with transmissive (gap) sensor. Perform AutoSense adjustment. Align the transmissive (gap) sensor
position, see page 13.
2. Possible problem with label media.
a) Gap between the bottom of a label and the
top of the next label should be at least 1/16".
b) For tags, see Tag Media Sensing, page 43.
c) Use only approved labels and tags.
3. Possible label jam.
4. Check that the media is correctly routed.
5. Possible software/programming problem.
a) Check the printer memory configuration.
b) Refer to the EPL2 Programming manual
for the correct data syntax.
6. Transmissive sensor is dirty. Clean media
path.
40
980350-001 Rev. A
ProblemSolution or Reason
1. Check for Out-of-Media condition or missing
labels in the middle of a roll.
2. Check for Out-of-Ribbon condition or dam
age or previous use of ribbon in middle of the
roll.
3. Check that the ribbon and label media are
correctly routed.
Status Indicator is RED
4. When direct thermal printing, verify that the
programmed mode (or printer driver) is set for
direct thermal printing. See the programmer’s
manual for details.
5. Transmissive sensor is dirty. Clean media
path.
6. Verify that the print head carriage is closed
and latched.
Troubleshooting
-
Cutter option cuts
labels instead of
between labels.
1. Check that form length is set properly through
programming.
2. Check that peel switch is in the "batch" position (towards outside of printer).
980350-001 Rev. A
41
Troubleshooting
Serial Interface
Communication
Configuration
Serial Interface
Cable Wiring
The printer’s serial port is configured with the
Y command for the printer. See the EPL2 pro
grammer's manual for details.
The printer’s serial port default configuration is:
9600 baud
8 bit data
1 stop bit
No parity
The figure below displays the cable wiring re
quired to use the printer’s serial interface
DB-9
Pin #
N/C
RxD
TxD
DTR
GND
DSR
RTS
CTS
RI
DB-9
Pin #
11
22
33
44
55
66
77
88
99
PrinterHost
+5 Volts*
TxD
RxD
N/C
GND
RDY
N/C
RDY
N/C
-
-
42
Female DB-9 to Male DB-9
DB-25
Pin #
N/C
RxD
TxD
DTR
GND
DSR
RTS
CTS
RI
Female DB-25 to Male DB-9
*+5 volts at 150 mA for external device (e.g. KDU or scanner)
DB-9
Pin #
18
23
32
420
57
66
74
85
922
PrinterHost
980350-001 Rev. A
+5 Volts*
TxD
RxD
N/C
GND
RDY
N/C
RDY
N/C
Troubleshooting
(Cable)
Parallel Interface
Cable Wiring
The figure below displays the cable wiring
required to use the printer's Centronics parallel
interface.
HOST
STROBE
DATA 0
DATA 1
DATA 2
DATA 3
DATA 4
DATA 5
DATA 6
DATA 7
ACK/
BUSY
PAPER ERR.
READY
INIT
ERROR/
N/A
N/A
N/A
SIG. GND
SIG. GND
SIG. GND
SIG. GND
SIG. GND
SIG. GND
SIG. GND
DB-25
Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
Centronics
Pin No.
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
PRINTER
STROBE
DATA 0
DATA 1
DATA 2
DATA 3
DATA 4
DATA 5
DATA 6
DATA 7
ACK/
BUSY
PAPER ERR.
READY
INIT
ERROR/
N/A
N/A
+5V
SIG. GND
SIG. GND
SIG. GND
SIG. GND
SIG. GND
SIG. GND
FemaleDB-25toMaleCentronics
980350-001 Rev. A
+5 volts at 300 mA for external device (e.g. KDU or scanner)
43
Troubleshooting
Tag Media SensingThe printeruses a moveable sensor to detect in
dex holes/notches in tag stock. The sensor can
move from a center tag notch to a notch on the
out side edge of tag stock as wide as 8.5 inches
(216mm) wide.
D
C
Print
Direction
B
A
Left Side
Edge of Tag
Stock Media
The dimensions show the acceptable position
range of the “Notch” (hole) on tag stock for the
printer and the gap sensor’s adjustmentrange.
Tag
Tear-away
C
L
-
44
DimensionMin.Max.Nominal
A
B
C
D
Maximum Media Width
With Roll Holders - 8.5” (216mm)
Without Roll Holders - 8.75” (222mm)
.236”
(6mm)
.079”
(2mm)
Sensor Adjustment Range (Left Side):
From Center of Media to 4.3”(109mm)
.250”
(6.35mm)
—
.512”
(13mm)
——
980350-001 Rev. A
.512”
(13mm)
.118”
(3mm)
Appendix B
Using the Media Cutter
Printers with the cutter option have a bezel with
a motorized blade. Printers with cutters can dispense a single form that is automatically cut
from the media roll.
GuidelinesUse the cutter to cut through continuous paper
from rolls and liner between labels.
You can switch cutting on and off by using the
OC command.You can set form length and
gap distances by using the Q command. Refer
to the EPL2 programmer’s manual for complete
programming information.
980350-001 Rev. A
Keep the cutter dry. Never use any solutions or
solvents to clean the blade. If there is a jam, fol
low the steps for Clearing the Cutter.
45
-
Using the Media Cutter
SpecificationsCutter warranty90 days
Blade life500,000 cuts
Media typesDirect thermal paper
Paper label liner
Tag stock
MaximumThickness0.0075 in. (0.191mm)
Density150 g/m
2
Width4.00 - 8.75 in.
(101.6 - 222.25 mm)
Minimum length
using cutter1.25 in. (31.8 mm)
46
980350-001 Rev. A
Using the Media Cutter
Clearing the
Cutter
Step
Power OFF
1
If the media is crooked, a jam can occur. The
only tool required to clear a jam is a pair of small
tweezers.
Prepare the printer.
Detach
Cables
980350-001 Rev. A
47
Step
2
Use Tweezers
Use Tweezers
Clear the jam.
If the jam is inside the cutter, detach the cutter
assembly from the printer. Press both bezel releases and pull the cutter up and forward.
48
If you cannot remove the jammed media, call
for service.
980350-001 Rev. A
Using the Media Cutter
Step
3
Snap Bezel Back
In Place
Step
4
Power ON
Replace the cutter.
Check the cutter. Connect the power cord and
interface cable.
Check Operation
and Proper Function
980350-001 Rev. A
49
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