Zebra 2443 User Manual

Download

2443

Thermal Printer User’s Manual

User’s Manual No. 980336-001 Rev. A

ii 980336-001 Rev. A

FOREWORD

This manual provides installation and operation information for the LP 2443 series printers, manu factured by Zebra Technologies Corporation, Camarillo, California.

This document contains information proprietary to Zebra Technologies Corporation. This docu ment and the information contained withiniscopyrightedbyZebraTechnologies Corporation and may not be duplicated in fullorinpartbyanypersonwithout written approvalfrom Zebra Technol ogies Corporation. While every efforthas beenmade to keep the information contained withincur rent and accurate as of the date of publication, no guarantee is given or implied that the document is error-free or that it is accurate with regard to any specification. Zebra Technologies Corporation reserves the right to make changes, for the purpose of product improvement, at any time.

TRADEMARKS

LP 2443 is a service mark of Zebra Technologies Corporation. Windows and MS-DOS are regis tered trademarks of Microsoft Corp. All other marks are trademarks or registered trademarks of their respective holders.

LP 2443 Thermal Printers

European Council Directive Compliance to Standards

89/336/EEC EMC Directive EN 55022-B 1995 RF Emissions control

92/31/EE EMC Directive EN 50082-1 1992

Immunity to Electro-

magnetic Disturbances

FCC - DECLARATION OF CONFORMITY:

Model: LP 2443 conforms to the following specification:

FCC Part 15, Subpart B, Section 15.107(a) and Section 15.109(a) Class B digital device

Supplemental Information:

This device complies with Part 15 of theFCC Rules. Operation is subjectto the following Two Con ditions: (1) This device may not cause harmful interference , and (2) this device must accept any interference received, including interference that may cause undesired operation.

INDUSTRY CANADA NOTICE:

This device complies with Industry Canada ICS-003 class B requirements.

Cet equipement est conforme a l’ICS-003 classe B de la norm Industrielle Canadian

980336-001 Rev. A iii

SHOCK HAZARD WARNING:

The printer and power supply should never be operated in a location where either one can get wet. Personal injury could result.

MEDIA WARNING:

Always use high quality, approved labels, tags and transfer ribbons. If adhesive backed labels areused that DO NOTlay flat on the backing liner, the exposed edges may stick to the label guides and rollers inside the printer, causing the label to peel off from the liner and jam the printer. Approved supplies can be ordered from your dealer.

RELOADING HINT:

If you should run out of labels while printing, DO NOT turn the power switch OFF (0) while reloading or data loss may result. The printer will automaticallyresume printing when a newlabel roll is loaded.

iv 980336-001 Rev. A

TABLE OF CONTENTS

Installation and Operation. . . . . . . . . . . . . . . . . . 1

Unpacking Your Printer . . . . . . . . . . . . . . . . . . . . 2

Getting To Know Your Printer . . . . . . . . . . . . . . . . . 3

Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Power Supply . . . . . . . . . . . . . . . . . . . . . . . 4

Interface Cable . . . . . . . . . . . . . . . . . . . . . . 5

Load Labels. . . . . . . . . . . . . . . . . . . . . . . . 6

AutoSense . . . . . . . . . . . . . . . . . . . . . . . . 8

Label Dispeser Option . . . . . . . . . . . . . . . . . . . . . 10

Using Fan Fold Media . . . . . . . . . . . . . . . . . . . . . 11

Install Software . . . . . . . . . . . . . . . . . . . . . . . . 12

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 13

Serial Interface Cable Wiring. . . . . . . . . . . . . . . . . . 14

Cleaning the Print Head . . . . . . . . . . . . . . . . . . . . 15

Preparing Media, Paper, and Labels Before Loading . . . . . 16

980336-001 Rev. A v

vi 980336-001 Rev. A

Installation and Operation

This section provides information on the installation and operation of the printer.

The LP 2443 is a low cost, desktop direct thermal printer. This family of printers is specifically designed for printing labels, tags or continuous receipts (with or without bar codes) from any DOS™, Windows™or ASCII-based compatible computer.

980336-001 Rev. A 1

Installation and Operation

Unpacking Your Printer

2 980336-001 Rev. A

Getting To Know

Your Printer

Installation and Operation

980336-001 Rev. A 3

Installation and Operation

Installation The following steps will guide you through the

installation of the printer and software.

Step 1 Attach Power Supply To The Printer

Attach the power supply to a suitable AC outlet.

See the SHOCK HAZARD WARNING on page iv.

980336-001 Rev. A

Step 2 Attach Interface Cable

Parallel Interface

Serial Interface

For serial cable wiring, refer to Appendix A.

Installation and Operation

Step 3 Open Printer

Open Cover

Open Guides

980336-001 Rev. A 5

Installation and Operation

Step 4 Load Media

Remove the outside

length of media

For more infor

mation on media preparation, refer to Appendix A.

Install Roll

Thread Through

Guides

6 980336-001 Rev. A

Load Media - continued

Adjust Guides

Note: When using

linerfree labels,

adjust the guides

to the widest

position.

Close Cover and

Tap Feed Switch

Installation and Operation

980336-001 Rev. A 7

If the indicator fails to light, refer to Appendix A - Troubleshooting.

Installation and Operation

Step 5 AutoSense Gap Sensor Adjustment

Perform this procedure when loading a new roll. You cannot perform this procedure if using the printer’s label dispenser option.

Power OFF

Hold

Feed Button

Power ON

980336-001 Rev. A

Installation and Operation

AutoSense Gap Sensor Adjustment - continued

When Indicator

Flashes, Release

Feed Button

Printer Advances

Media and Prints

Status Summary

Note: Printer is in

diagnostic dump mode

Tap Feed Button

To Begin Normal

Operation

Note: Printer prints

“out of DUMP”

4 MO3351F 16 V3.21 Serial port : 96,N,8,1

Image buffer size:245K Fmem:000,0K,019.9K avl Gmem:000K,0241K avl E

mem:000K,0241K avl I8,0,001 rY S2 D10 R016,000 ZT UN q800 Q1029,025 Option: 04 08 13 now in DUMP

1 .9 5

ffe

980336-001 Rev. A 9

If the indicator remains orange or red, see the troubleshooting steps.

Installation and Operation

Label Dispenser Option

Open Door and

Push Switch

I = Dispense

0 = Batch

Remove Several

Labels and Push

Liner Through Slot

Close Door

10 980336-001 Rev. A

Using Fan-Fold Media

Insert Media

Installation and Operation

Adjust Guides

Adjust Holders

Tighten Screw

Note: Use a small

Phillips driver (#1)

980336-001 Rev. A 11

Installation and Operation

Step 6 Install Software

Start your computer and follow the installation instructions on the compact disc (CD).

980336-001 Rev. A

Appendix A - Troubleshooting

Problem Solution or Reason

POWER indicator does not light GREEN when power switch is turned to ON (1) position.

1. Check power connections from A.C. outlet to power supply to printer.

POWER indicator lights GREEN, but printer will not print.

Printer appears to be working (media is being fed out), but nothing is printed.

Printing is faded or poor quality.

Prints only partial label or skips a label.

Printing stops and POWER indicator lights ORANGE or RED.

1. Check interface cable connections from computer to printer.

1. Verify that the labels are the correct type (direct thermal).

2. Check that the roll is loaded with the di rect thermal side facing up.

3. Clean the print head with cleaning pen.

1. Clean the print head with cleaning pen.

2. Adjust print speed/darkness in software.

1. Perform AutoSense gap sensor adjustment on page 8.

2. Label caught on print head.

3. Print head is not properly latched.

4. Possible software problem. Check the printer memory configuration. Refer to the EPL2 Programming manual.

1. Perform AutoSense gap sensor adjust

ment on page 8.

2. Possible problem with label stock. Use only approved labels and tags.

3. Possible label jam.

4. Insufficient memory for label size. Check the printer memory configuration.

5. Possible software problem. Refer to the EPL2 Programming manual.

980336-001 Rev. A 13

Appendix A - Troubleshooting

Serial Interface

Cable Wiring

The figure below displays the cable wiring required to use the printer's RS-232 serial interface.

DB-9 Pin #

N/C RxD TxD DTR

GND

DSR RTS CTS

Female DB-9 to Male DB-9

Cable P/N 300017-006 (6') or 300017-010 (10')

DB-25

Pin #

N/C RxD TxD

DTR

GND

DSR RTS CTS

DB-9 Pin #

11 22 33 44 55 66 77 88 99

DB-9

Pin #

18 23 32 420 57 66 74 85 922

PrinterHost

+5 Volts*

TxD RxD N/C

GND

RDY

N/C

RDY

N/C

PrinterHost

+5 Volts*

TxD RxD N/C

GND

RDY

N/C

RDY

N/C

FemaleDB-25toMaleDB-9

Cable P/N 300018-006 (6')

*+5 volts at 150 mA for external device (e.g. KDU or scanner)

980336-001 Rev. A

Appendix A - Troubleshooting

Cleaning the

Print Head

Rub Cleaning Pen

Across Dark Area of

the Print Head

Wait One Minute

Before Closing

Printer

Do Not Clean

the Platen

When you load new media, you can also clean the print head.

980336-001 Rev. A 15

Appendix A - Troubleshooting

Preparing Media,

Paper, and Labels

Before Loading

Label Rolls

Find the tape and

pull off both labels

held by the tape

Tag Stock Rolls

During shipment, the outside length of media may become dirty when handled or dusty when stored. A preparation before loading media makes sure both the print head and platen stay cleaner for more time.

Find the tape

and detach the

bottom tag

You must avoid dragging adhesive or dirty media between the print head and platen. Such an occurance damages the print head and is not covered under your warranty.

980336-001 Rev. A

980336-001 Rev. A 17

Zebra 2443 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual