Zebra 223-8KE-00103 User Manual
Zebra
Xi4™
User Guide
®
© 2009 ZIH Corp. The copyrights in this manual and the software and/or firmware in the printer described
therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or firmware in the
printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators
may be subject to civil liability.
This product may contain ZPL
Monotype Imaging fonts. Software © ZIH Corp. All rights reserved worldwide.
®
, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element
Energy Equalizer Circuit, and E
AS/400 is a registered trademark of International Business Machines Corporation in the United States, other
countries, or both.
All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
information, please see “Trademarks” on the product CD.
3
Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.
Proprietary Statement This manual contains proprietary information of Zebra Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the
equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other
parties for any other purpose without the express, written permission of Zebra Technologies Corporation.
Product Improvements Continuous improvement of products is a policy of Zebra Technologies Corporation.
All specifications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies Corporation takes steps to ensure that its published Engineering
specifications and manuals are correct; however, errors do occur. Zebra Technologies Corporation reserves the right
to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies Corporation or anyone else involved in the creation,
production, or delivery of the accompanying product (including hard ware and software) be liab le for any damages
whatsoever (including, without limitation, consequential damages including loss of busin ess profi ts, business
interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such
product, even if Zebra Technologies Corporation has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.
Part Number: P1009874-001
Declaration of Conformity
Declaration of Conformity
We have determined that the Zebra printers identified as the
3
Xi4™ Series
110Xi4™, 140Xi4™, 170Xi4™, 220Xi4™
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
3/12/09 Xi4 User Guide P1009874-001
Declaration of Conformity
4
Compliance Information
Compliance Information
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
The user is cautioned that any changes or modifications not expressly approved by Zebra
Technologies could void the user’s authority to operate the equipment. To ensure compliance,
this printer must be used with Shielded Communication Cables.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
P1009874-001 Xi4 User Guide 3/12/09
Contents
Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ship the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide Proper Operating Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect the Printer to the Computer or Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
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Contents
6
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Install Control Panel Keypad Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Print Modes and Printer Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Print Mode Descriptions and Printer Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Media Paths . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Prepare the Media for Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Load Media in Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Load Media in Peel-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Load Media in Cutter Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Load Media in Rewind Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Remove Media Liner from the Rewind Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Adjust Transmissive Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Upper Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Enter and Use Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Print a Network Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Standard Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Additional Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
P1009874-001 Xi4 User Guide 3/12/09
Contents
5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Recycling Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
FEED Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
Sensor Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
7
7 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Optional Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Zebra Programming Language (ZPL). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 158
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Contents
8
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
110Xi4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
140Xi4, 170Xi4, and 220Xi4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
140Xi4, 170Xi4, and 220Xi4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
110Xi4. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
140Xi4, 170Xi4, and 220Xi4 Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
P1009874-001 Xi4 User Guide 3/12/09
About This Document
This section provides you with contact information, documen t struc ture and organization, and
additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
3/12/09 Xi4 User Guide P1009874-001
About This Document
10
Who Should Use This Document
Who Should Use This Document
This User Guide is intended for use by any person who n eeds to perform routin e maintena nce,
upgrade, or troubleshoot problems with the printer.
How This Document Is Organized
The User Guide is set up as follows:
Section Description
Introduction on page 15 This section provides a high-level overview of the
Printer Setup on page 19 This section provides the tasks that you must
Operations on page 35 This section provides the procedures for loading
printer and its components.
complete and the issues that you must consider
before you load and configure your printer.
and calibrating the printer.
Configuration on page 85 This section describes the control panel parameters
that are used to configure the printer for operation.
Routine Maintenance on page 115 This section provides routine cleaning and
maintenance procedures.
Troubleshooting on page 129 This section provides information about errors that
you might need to troubleshoot. Assorted
diagnostic tests are included.
Specifications on page 155 This section provides the features of and
specifications for this printer.
Glossary on page 171 The glossary provides a list of common terms.
P1009874-001 Xi4 User Guide 3/12/09
Contacts
About This Document
Technical Support via the Internet is available 24 hours per day, 365 days per year.
Web Site: www.zebra.com
E-mail Back Technical Library:
E-mail address: emb@zebra.com
Subject line: Emaillist
Self Service Knowledge Base: www.zebra.com/knowledgebase
Online Case Registration: www.zebra.com/techrequest
Contacts
11
Which Department
Do You Need?
Regional Headquarters
Technical Support
For questions on the
operation of Zebra
equipment and software,
please call your distributor.
For additional assistance,
contact us.
Please have your model and
serial numbers available.
Repair Service
Department
For back-to-base service and
repair.
Technical Tr aining
Department
For Zebra product training
courses.
Inquiry Department
For product literature and
distributor and dealer
information.
Customer Service
Department (US)
Internal Sales
Department (UK)
For printers, parts, media,
and ribbon, please call your
distributor or contact us.
Key:
T: Telephone
F: Facsimile
E: E-mail
The Americas
Zebra Technologies In ternational, LLC
333 Corporate W oods Parkway
Vernon Hills, IL 60061-3109
U.S.A.
T: +1 847 793 2600
Toll-free +1 800 423 0422
F: +1 847 913 8766
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 913 2578
Hardware: ts1@zebra.com
Software: ts3@zebra.com
Kiosk printers:
T: +1 866 322 5202
E: kiosksupport@zebra.com
T: +1 877 ASK ZEBRA (275 9327)
F: +1 847 821 1797
E: repair@zebra.com
To request a repair in the U.S.,
go to www.zebra.com/repair
T: +1 847 793 6868
T: +1 847 793 6864
F: +1 847 913 2578
E: ttamerica@zebra.com
T: +1 877 ASK ZEBRA (275 9327)
E: inquiry4@zebra.com
T: +1 877 ASK ZEBRA (275 9327)
E: clientcare@zebra.com
Europe, Africa,
Middle East, India
Zebra Technologies Europe Limited
Dukes Meadow
Millboard Road
Bourne End
Buckinghamshire, SL8 5XF
United Kingdom
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
T: +44 (0) 1628 556039
F: +44 (0) 1628 556003
E: Tseurope@zebra.com
T: +44 (0) 1772 693069
F: +44 (0) 1772 693046
New requests: ukrma@zebra.com
Status updates:
repairupdate@zebra.com
T: +44 (0) 1628 556000
F: +44 (0) 1628 556001
E: Eurtraining@zebra.com
T: +44 (0) 1628 556037
F: +44 (0) 1628 556005
E: mseurope@zebra.com
T: +44 (0) 1628 556032
F: +44 (0) 1628 556001
E: cseurope@zebra.com
Asia Pacific
Zebra Technologies Asia
Pacific Pte. Ltd.
120 Robinson Road
#06-01 Parakou Building
Singapore 068913
T: + 65 6858 0722
F: +65 6885 0838
T: +65 6858 0722
F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
T: +65 6858 0722
F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
T: + 65 6858 0722
F: +65 6885 0838
E: China: tschina@zebra.com
All other areas:
tsasiapacific@zebra.com
E: China: GCmarketing@zebra.com
All other areas:
AP ACChannelmarketing@zebra.com
T: +65 6858 0722
F: +65 6885 0836
E: China: order-csr@zebra.com
All other areas:
csasiapacific@zebra.com
3/12/09 Xi4 User Guide P1009874-001
About This Document
12
Document Conventions
Document Conventions
The following conventions are used throughout this document to convey certain information.
Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .p df format, you can click the cross-reference
(blue text) to jump directly to its location.
LCD Display Examples Text from a printer’s Liquid Crystal Display (LCD) appears in
Bubbledot ICG font.
Command Line Examples Command line examples appear in Courier New font. For
example, type
Files and Directories File names and directories appear in Courier New font. For
example, the
Icons Used
ZTools to get to the Post-Install scripts in the bin directory.
Zebra<version number>.tar file and the /root directory.
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • (No icon) Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Important • Advises you of informatio n that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
P1009874-001 Xi4 User Guide 3/12/09
About This Document
2
1
Document Conventions
Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
graphic. Figure 1 provides an example.
Figure 1 • Sample Figure with Callouts
13
SETUP/EXIT button
1
CALIBRA TE button
2
3/12/09 Xi4 User Guide P1009874-001
About This Document
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
14
Document Conventions
P1009874-001 Xi4 User Guide 3/12/09
Introduction
This section provides a high-level overview of the printer and its components.
1
Contents
Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3/12/09 Xi4 User Guide P1009874-001
Introduction
5 6
7
8
1
43
2
16
Printer Components
Printer Components
Figure 2 shows the standard components inside the media compartment of your printer.
Depending on printer model and the installed options, your prin ter may look sli ghtly different.
Familiarize yourself with these components before continuing with the printer setup
procedure.
Figure 2 • Printer Components
Platen roller
1
Control panel
2
Printhead assembly
3
Printhead-open lever
4
* The media hanger varies by model. The 110Xi4 media hanger is shown.
Ribbon take-up spindle
5
Ribbon supply spindle
6
Media supply guide
7
Media supply hanger*
8
P1009874-001 Xi4 User Guide 3/12/09
Control Panel
1 2 3 4
5
7
12 13 14
11
6
8
10
9
All controls and indicators for the printer are located on the control panel (Figure 3).
•The control panel Liquid Crystal Display (LCD) shows the operating status and printer
parameters.
•The control panel buttons are used to cont rol the printer operations and to set parameters.
•The control panel lights (LEDs) show the printer’s operating status or indicate which
control panel buttons are active.
Figure 3 • Location of Control Panel Buttons and Lights
Introduction
Control Panel
17
Power light On when the printer is on.
1
PAUSE light On when the printer is paused.
2
Error light Off Normal operation—no printer errors.
3
Blinking A printer error exists. Check the LCD for more
information.
Data light Off Normal operation. No data being received or
4
processed.
On The printer is processing data or is printing. No data is
being received.
Blinking quickly The printer is receiving data from or sending status
information to the host computer.
3/12/09 Xi4 User Guide P1009874-001
18
Introduction
Control Panel
LCD The control panel LCD functions differently in different printer modes.
5
PLUS (+) Changes the parameter values. Common uses are to increase a value, to answer
6
PREVIOUS
7
MINUS (-) Changes the parameter values. Common uses are to decrease a value, to answer
8
SETUP/EXIT
9
NEXT/SAVE
10
CALIBRATE
11
PAUSE
12
FEED
13
CANCEL
14
•In Operating mode, the LCD displays the printer’s status, so met imes in
conjunction with a control panel light.
•In Pause mode, the printer stops printing temporarily.
•In Setup mode, you can use the control panel LCD to view or modify printer
parameters (see Standard Control Panel Parameters on page 91).
•In Error mode, the LCD may display a n alert or error message (see LCD Error
Messages on page 131).
“yes,” to scroll through choices, or to change values while entering the printer
password.
When in Setup mode, scrolls the LCD to the previous parameter. Press and hold to
scroll quickly.
“no,” to scroll through choices, or to change the cursor posi tion while entering the
printer password.
Enters and exits Setup mode.
• When in Setup mode, scrolls the LCD to the next parameter. Press and hold to
scroll quickly.
• When exiting Setup mode, saves any changes that you made in the configuration
and calibration sequence.
Calibrates the printer for t he following:
• Media length
• Media type (continuous or non-continuous)
• Print method (direct thermal or thermal transfer)
• Sensor values
Starts or stops printer operation, or removes error messages and clears the LCD.
• If the printer is idle, it enters Pause mode immediately.
• If the printer is printing, the label is completed before the printer pauses.
Forces the printer to feed one blank label each time the button is pressed.
• If the printer is idle or paused, the label is fed immediately.
• If the printer is printing, the label is fed after printing finishes.
Cancels print jobs when the printer is paused.
Pressing
CANCEL once has these effects:
• Cancels the label format that is currently printing.
• If no label format is printing, the next one to be printed is canceled.
• If no label formats are waiting to be printed,
Pressing and holding
CANCEL clears the printer’s entire label format memory,.
CANCEL is ignored.
When the formats are cleared, the DATA light turns off.
P1009874-001 Xi4 User Guide 3/12/09
2
Printer Setup
This section provides the tasks that you must complete and the issues that you must consider
before you load and configure your printer.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect the Printer to the Computer or Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
3/12/09 Xi4 User Guide P1009874-001
Printer Setup
20
Before You Begin
Before You Begin
Review this checklist, and resolve any issues before you set up or use your printer.
Unpack and Inspect the Printer Have you unpacked the printer and inspected it for
Select a Site Have you selected an appropriate location for the printer? If y ou have no t,
Connect to a Data Source Have you determined how the printer will connect to a
Attach a Power Cord Do you have the correct power cord for your printer? If you are
Select Media Do you have the correct media for your application? If you are unsure,
Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
damage? If you have not, see Unpack and Inspect the Printer on page 21.
see Select a Site for the Printer on page 22.
data source (usually a computer)? For more information, see Select a Data
Communication Interface on page 23.
unsure, see Power Cord Specifications on page 29. To attach the power cord and connect
the printer to a power source, see Connect the Printer to a Power Source on page 28.
see Types of Media on page 31.
needed? If you are unsure, see Ribbon Overview on page 33.
P1009874-001 Xi4 User Guide 3/12/09
Handling the Printer
This section describes how to handle your printer.
Unpack and Inspect the Printer
When you receive the printer, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller
Important • Zebra Technologies Corporation is not responsible for any damage incurred
during the shipment of the equipment and will not repair this damage under warranty.
Printer Setup
Handling the Printer
21
Store the Printer
If you are not placing the printer into immediate operation, repackage it using the original
packing materials. You may stor e the printer under the conditions shown in Table 1.
Temperature Relative Humidity
–40°F to 140°F (–40° to 60°C) 5% to 85% non-condensing
Ship the Printer
If you must ship the printer:
• Turn off (O) the printer, and disconnect all cables.
• Remove any media, ribbon, or loose objects from the printer interior.
• Close the printhead.
• Carefully pack the printer into the original container or a suitable alternate container to
avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
Table 1 • Storage Temperature and Humidity
3/12/09 Xi4 User Guide P1009874-001
Printer Setup
22
Select a Site for the Printer
Select a Site for the Printer
Consider the following when selecting an appropriate location for your printer.
Select a Surface
Select a solid, level surface of sufficient size and strength to accommodate the printer and
other equipment (such as a computer), if necessary. The choices include a table, countertop,
desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 158.
Provide Proper Operating Conditions
This printer is designed to function in a wide range of environmental and electrical conditions,
including a warehouse or factory floor. For more information on the required conditions, see
General Specifications on page 158.
Table 2 shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 2 • Operating Temperature and Humidity
Mode Temperature Relative Humidity
Thermal Transfer 41° to 105°F (5° to 40°C) 20 to 85% non-condensing.
Direct Thermal 32° to 105°F (0° to 40°C) 20 to 85% non-condensing
Allow Proper Space
The printer should have enough space ar ound it for you to be able to open the media door. To
allow for proper ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.
Provide a Data Source
If the printer will be located away from the data source (such as a computer), the selected site
must provide the appropriate connections to that data source. For more information on the
types of communication interfaces and their limitations, see Select a Data Communication
Interface on page 23.
Provide a Power Source
Place the printer within a short distance of a power outlet that is easily accessible.
P1009874-001 Xi4 User Guide 3/12/09
Select a Data Communication Interface
Select a Data Communication Interface
Table 3 provides basic information about data communication interfaces that you can use to
connect your printer to a computer. You may send label formats to the printer through any data
communication interface that is available. Select an interface that is supported by both your
printer and your computer or your Local Area Network (LAN).
Table 3 • Charact eristics of the Data Communication Interfaces
Standard or
Interface
RS-232 Serial Standard • Maximum cable length of 50 ft (15.24 m).
Optional on
Printer
Characteristics
• You may need to change printer parameters to match the host
computer.
• You need to use a null-modem adaptor to connect to the printer
if using a standard modem cable.
Printer Setup
23
IEEE 1284
Bidirectional Parallel
Standard • Maximum cable length of 10 ft (3 m).
• Recommended cable length of 6 ft (1.83 m).
• An Ethernet print server (if installed) takes up or covers this
port on the printer.
• No printer parameter changes required to match the host
computer.
USB Standard • Maximum cable length of 16.4 ft (5 m).
• No printer parameter changes required to match the host
computer.
Twinax/Coax Optional • Acts as an EBCDIC to ASCII converter.
• Allows for the ability to communicate with the printer in an
®
AS/400® environment.
IBM
Internal wired
Ethernet print server
Optional • Can print to the printer from any computer on your LAN.
• Can communicate with the printer through the printer’s web
pages when in ZPL mode.
• Computer must be equipped with an Ethernet board.
• The printer must be configured to use your LAN.
Wireless Ethernet
print server
Optional • Can print to the printer from any computer on your Wireless
Local Area Network (WLAN).
• Can communicate with the printer through the printer’s web
pages when in ZPL mode.
• The printer must be configured to use your WLAN.
3/12/09 Xi4 User Guide P1009874-001
Printer Setup
24
Select a Data Communication Interface
Data Cables and Wireless Cards
You must supply all data cables or wireless cards for your application.
Data Cables Ethernet cables do not require sh ielding, but all o ther data cabl es must be fully
shielded and fitted with metal or metallized connector shells. Unshielded data cables may
increase radiated emissions above the regulated limits.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
Wireless Cards For supported wireless cards, refer to the ZebraNet Wireless User Guide. A
copy of the manual is available at http://www.zebra.com/manuals or on the user CD that came
with your printer.
Connect the Printer to the Computer or Network
Table 4 shows how to connect the different types of data cables to your printer and computer.
The connectors on the back of your computer may be in different locations than on the sample
computer shown in this section.
Caution • Ensure that the printer power is off (O) before connecting data communications
cables. Connecting a data communications cable while the power is on (
printer.
I) may damage the
P1009874-001 Xi4 User Guide 3/12/09
Select a Data Communication Interface
Table 4 • Connecting the Printer to a Computer or Network
Interface Connection and Configuration
RS-232 Serial The baud rate, number of data and stop bits, the parity, and the
XON/XOFF or DTR control must match those of the host computer. See
Standard Control Panel Parameters on page 91 to view or change these
parameters.
Printer Setup
25
IEEE 1284
Bidirectional
Parallel
No additional configuration is necessary. An Ethernet print server (if
installed) takes up or covers this port on the printer.
3/12/09 Xi4 User Guide P1009874-001
Printer Setup
26
Select a Data Communication Interface
Table 4 • Connecting the Printer to a Computer or Network (Continued)
Interface Connection and Configuration
USB No additional configuration is necessary.
Caution • Be careful not to plug the USB cable into the wired Ethernet
print server connector on the printer because doing so will damage the
connector.
Twinax/Coax No additional configuration is necessary. To purchase this option, contact
your authorized Zebra reseller.
P1009874-001 Xi4 User Guide 3/12/09
Select a Data Communication Interface
Table 4 • Connecting the Printer to a Computer or Network (Continued)
Interface Connection and Configuration
Printer Setup
27
Internal wired
Ethernet print
server
Refer to the ZebraNet 10/100 Print Server User and Reference Guide for
configuration instructions. A copy of this manual is available at
http://www.zebra.com/manuals or on the user CD that came with your
printer.
Note • To use this connection, you may need to remove a factory-
installed plug that is designed to keep someone from accidentally
plugging a USB connector into this port.
Wireless
Ethernet print
server
Refer to the ZebraNet Wireless User Guide for configuration instructions.
A copy of this manual is available at http://www.zebra.com/manuals or on
the user CD that came with your printer.
3/12/09 Xi4 User Guide P1009874-001
Printer Setup
1
28
Connect the Printer to a Power Source
Connect the Printer to a Power Source
The AC power cord must have a three-prong female connector on one end that plugs into the
mating AC power connector at the rear of the printer. If a power cable was not included with
your printer, refer to Power Cord Specifications on page 29.
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific three-conductor grounded
plug configuration.
To connect the printer to a power source, complete these steps:
1. Toggle the printer power switch to the off (O) position.
2. Plug the power cord into the AC power connector (1) on the rear of the printer.
3. Plug the other end of the power cord into a power outlet near the printer.
4. Turn on (I) the printer.
The control panel LCD and lights activate, indicating that the printer is booting up.
P1009874-001 Xi4 User Guide 3/12/09
Power Cord Specifications
3
1
2
4
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific, three-conductor grounded
plug configuration.
Depending on how your printer was ordered, a power cord may or may not be included. If one
is not included or if the one included is not suitable for your requirements, see Figure 4 and
refer to the following guidelines:
• The overall cord length must be less than 9.8 ft. (3 m).
• The cord must be rated for at least 10 A, 250 V.
• The chassis ground (earth) must be connected t o ensure safety and redu ce electromagnetic
interference.
Figure 4 • Power Cord Specifications
Printer Setup
Connect the Printer to a Power Source
29
AC power plug for your country—This should bear
1
the certification mark of at least one of the known
international safety organizations (Figure 5).
3-conductor HAR cable or other cable approved for
2
your country.
IEC 320 connector—This should bear the
3
certification mark of at least one of the known
international safety organizations (Figure 5).
Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC.
4
Figure 5 • International Safety Organization Certifications
3/12/09 Xi4 User Guide P1009874-001
Printer Setup
30
Install Control Panel Keypad Cover
Install Control Panel Keypad Cover
A protective cover for the control panel keypad is provided with your printer (Figure 6). Install
this optional cover if your printer will operate in a moist or dirty environment. This will help to
protect the keypad from damage.
Figure 6 • Control Panel Keypad Cover
To install the control panel keypad cover, complete these steps:
1. Remove the paper backing from the control panel keypad cover to expose the adhesive.
2. Carefully align the cover over the keypad. Press to make the cover adhere to the printer.
P1009874-001 Xi4 User Guide 3/12/09
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