Zebra 172ER3E-00730 User Manual
Zebra
Print Engine
®
170PAX4™
User Guide
© 2006 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label print engine
described therein are owned by ZIH Corp. Unauthorized reproduction of this manual or the software and/or
firmware in the label print engine may result in imprisonment of up to one year and fines of up to $10,000
(17 U.S.C.506). Copyright violators may be subject to civil liability.
®
This product may contain ZPL
3®
; and AGFA fonts. Software © ZIH Corp. All rights reserved worldwide.
E
, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit;
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element
3
Energy Equalizer Circuit, and E
Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.
All other brand names, product names, or trademarks belong to their respective holders.
Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation
and its subsidiaries (“Zebra Technolog ies”). It is inten ded solely for t he information and use of parties ope rating
and maintaining the equipment describ ed he rein . Such proprie tary in formati on may n ot b e used , reprod uced, or
disclosed to any other parties for any other purpose withou t the express, written permission of Zebra
Technologies.
Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All
specifications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications
and manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such
errors and disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation,
production, or delivery of the accompanying product (including hardware and software) be liable for any
damages whatsoever (including, without limitation, consequential damages including loss of business profits,
business interruption, or loss of business information) arising out of the use of, the results of use of, or inability
to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply t o you.
Declaration of Incorporation
DECLARATION OF INCORPORATION
ZEBRA TECHNOLOGIES CORPORATION
Declares that the following Information Technology Equipment
Zebra PAX4 Series
complies with the following applicable directives and standards for the
ITE: Heavy Industry environment
Applicable Directives and Supporting Standards:
89/336/EEC EMC Directive, EN55022:1998 Class A, EN61000-6-2,
EN61000-3-2, EN61000-3-3 W/Amendment 12
73/23/EEC LVD Directive, EN60950-1:03, CB Scheme
iii
FCC Part 15, Subpart B, Class A, ICES-003
Manufactured By: Zebra Technologies Corporation
The equipment specified conforms to all Directives and Standards listed above effective
as of the date below.
________________________
January 4, 2005
Charles A. Derrow
Manager, Compliance Eng
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, IL 60061 USA
NOM 019-SCFI-1998
C-TICK, VCCI
333 Corporate Woods Parkway
Vernon Hills, IL 60061 USA
________________________
January 27, 2005
Rod Rodericks
Managing Director
Zebra Technologies Europe Limited
Zebra House, The Valley Center, Gordon Road
High Wycombe, Buckinghamshire HP13 6EQ UK
Effective Date: 1 Jan 2005
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
Compliance Information
iv
Compliance Information
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for Class A Digital
Devices, pursuant to Part 15 of the FCC Rules. These limi ts are designed to provide reasona ble
protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the product manuals, may cause harmful in terference
to radio communications. Operation of this equipment in a residential area is likely to cause
harmful interference, in which case the user will be required to correct the interference at his
own expense.
The user is cautioned that any changes or modifications not expressly approved by Zebra
Technologies could void the user’s authority to operate the equipment. To ensure compliance,
this print engine must be used with Shielded Communication Cables.
Canadian DOC Compliance Statement
This Class A digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada.
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
Contents
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Web Site. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Asia Pacific. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Print Engine Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control Panel Indicator Lights (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power On/Off Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
2 • Print Engine Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Handling the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Unpack and Inspect the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Store the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ship the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Recycle the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
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Contents
vi
Print Engine Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Dimensions and Clearance Needs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Install the Print Engine in an Applicator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connect the Print Engine to a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connector Locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Types of Connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Data Cable Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Load Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Calibrate the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Adjust Ribbon and Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Ribbon Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Reflective Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Transmissive Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Print a Network Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Control Panel LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Print Server LCD Displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
Contents
5 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Cleaning Schedule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Toggle Positioning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Power Fuse Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
6 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
Memory Errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Miscellaneous Print Engine Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Print Engine Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
FEED and PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
vii
7 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119
Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Parallel Cabling Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Applicator Signals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Applicator Interface Connector Pin Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Jumper Configurations and Pinouts for +5 V I/O Operation . . . . . . . . . . . . . . . . . . . 131
Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Fuse and Jumper Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
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viii
8 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Physical . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Environmental Conditions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Communications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Other Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Additional Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Agency Approvals. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138
Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Printing Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Zebra Programming Language (ZPL II) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
About This Document
This section provides you with contact information, documen t struc ture and organization, and
additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
About This Document
2
Who Should Use This Document
Who Should Use This Document
This User Guide is intended for use by any person who needs to operate or troubleshoot
problems with the print engine.
How This Document Is Organized
The User Guide is set up as follows:
Section Description
Introduction on page 7 This chapter shows the operational controls and
Print Engine Setup on page 13 This section provides the tasks that you must
Operations on page 31 If you have completed the tasks and resolved the
Configuration on page 49 This section describes the control pan el pa rameters
Routine Maintenance on page 85 This chapter provides routine cleaning and
Troubleshooting on page 95 This section provides information about errors that
Data Ports on page 119 This section describes the standard communication
Specifications on page 135 This chapter provides routine cleaning and
location of major components used when loading
media and ribbon.
complete and the issues that you must consider
before you load and configure your print engine.
issues in Print Engine Setup on page 13, follow the
instructions in this chapter to load and calibrate
your print engine.
that are used to configure the print engine for
operation.
maintenance procedures.
you might need to troubleshoot. Assorted
diagnostic tests are included.
ports available to connect the print engine to your
computer or network.
maintenance procedures.
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
Contacts
Web Site
The Americas
About This Document
Contacts
You can contact Zebra Technologies at the following.
http://www.zebra.com
Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to
http://www.zebra.com/support.
Regional Headquarters Technical Support Customer Service Dept.
Zebra Technologies International,
LLC
333 Corporate Woods Parkway
Vernon Hills, I llinois 60061.3109
U.S.A
T: +1 847 793 2600
Toll-f ree +1 800 423 0422
F: +1 847 913 8766
T: +1 847 913 2259
F: +1 847 913 2578
Hardware: hwtsamerica@zebra.com
Software: swtsamerica@zebra.com
For printers, parts, media, and ribbon,
please call your distributor, or
contact us.
T: +1 866 230 9494
E: VHCustServ@zebra.com
3
Europe, Africa, Middle East, and India
Regional Headquarters Technical Support Internal Sales Dept.
Zebra Technologies Europe Limited
Zebra House
The Valley Centre, Gordon Road
High Wycombe
Buckinghamshire HP13 6EQ, UK
T: +44 (0)1494 472872
F: +44 (0) 1494 450103
T: +44 (0) 1494 768298
F: +44 (0) 1494 768210
Germany: Tsgermany@zebra.com
France: Tsfrance@zebra.com
Spain/Portugal: Tsspain@zebra.com
All other areas: Tseurope@zebra.com
Asia Pacific
Regional Headquarters Technical Support Customer Service
Zebra Technologies Asia Pacific, LLC
16 New Industrial Road
#05-03 Hudson TechnoCentre
Singapore 536204
T: +65 6858 0722
F: +65 6885 0838
T: +65 6858 0722
F: +65 6885 0838
E: tsasiapacific@zebra.com
For printers, parts, media, and ribbon,
please call your distributor, or
contact us.
T: +44 (0) 1494 768316
F: +44 (0) 1494 768244
E: mseurope@zebra.com
For printers, parts, media, and ribbon,
please call your distributor, or
contact us.
T: +65 6858 0722
F: +65 6885 0837
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
About This Document
4
Document Conventions
Document Conventions
The following conventions are used throughout this document to convey certain information.
Alternate Color (online only) Cross-references contain hot links to other sections in this
guide. If you are viewing this guide online in .p df format, you can click the cross-reference
(blue text) to jump directly to its location.
LCD Display Examples Text from a print engine’s Liquid Crystal Display (LCD) appears
Bubbledot ICG font.
in
Command Line Examples Command line examples appear in Courier New font. For
example, type
Files and Directories File names and directories appear in Courier New font. For
example, the
Icons Used
ZTools to get to the Post-Install scripts in the bin directory.
Zebra<version number>.tar file and the /root directory.
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • (No icon) Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Important • Advises you of informatio n that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
Tools • Tells you what tools you need to complete a given task.
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
About This Document
CALIBRA
TE
PREVIOUS
NEXT
SETUP/EXIT
PAUSE
CANCEL
FEED
DATA
POWERERRORRIBBONMEDIAPAUSE
Document Conventions
Illustration Callouts Callouts are used when an illustration contains information that needs
to be labeled and described. A table that contains the labels and descriptions follows the
graphic. Figure 1 provides an example.
Figure 1 • Sample Figure with Callouts
2 131
POWER
CALIBRA
TE
Buttons
1
Liquid Crystal Display (LCD)
2
Lights/LEDs
3
5
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
About This Document
6
Document Conventions
Notes • ___________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
1
Introduction
This chapter shows the operational controls and location of major components used when
loading media and ribbon.
Contents
Print Engine Exterior View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Control Panel Indicator Lights (LEDs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Power On/Off Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
Introduction
8
Print Engine Exterior View
Print Engine Exterior View
Print engines are available in a right-hand configuration (media moves from left to right,
Figure 2) and a left-hand configuration (media moves from right to left, Figure 3).
Figure 2 • Right-Hand (RH) Print Engine
2
1
3
Figure 3 • Left-Hand (LH) Print Engine
2
3
1
Media door
1
Control panel
2
Electronics cover
3
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
Control Panel
CALIBRA
TE
PREVIOUS
NEXT
SETUP/EXIT
PAUSE
CANCEL
FEED
DATA POWERERRORRIBBONMEDIAPAUSE
All controls and indicators for th e print engine are located on the control pane l ( Figure 4). The
Liquid Crystal Display (LCD) shows print engine operating status and feature parameters. The
buttons are used to control the print engine operations and change parameters. The lights
(LEDs) indicate the print engine’s status.
1
2
3
Figure 4 • Control Panel (Right-Hand)
2 131
Buttons
LCD
Lights/LEDs
CALIBRA
TE
Introduction
Control Panel
9
Control Panel Buttons
The control panel buttons are described in Table 1.
Table 1 • Control Panel Buttons
Button
LEFT and RIGHT
OVAL
PREVIOUS Scrolls the LCD to the previous parameter.
NEXT Scrolls the LCD to the next parameter.
SETUP/EXIT Enters and exits configuration mode.
PAUSE Stops and restarts the printing process or removes error messages and clears the LCD.
CANCEL
Description/Function
The left and right ovals are used to change parameter values for a parameter being
displayed on the LCD. Common uses include increasing or decreasing a value,
answering yes or no, indicating ON or OFF, and scrolling through choices.
If a label is printing, it is completed before the printing process stops. When the
print engine is paused, the PAUSE light is ON.
CANCEL functions only in Pause mode. Pressing CANCEL has these effects:
• Cancels the label format that is currently printing.
• If no label format is printing, the next one to be printed is canceled.
• If no label formats are waiting to be printed,
To clear the print engine’s entire label format memory, press and hold
CANCEL is ignored.
CANCEL until
the DATA light turn s off.
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
10
Introduction
Control Panel
Table 1 • Control Panel Buttons (Continued)
Button
Description/Function
FEED Feeds a blank label.
• If the print engine is idle or paused, the label is fed immediately.
• If the print engine is printing, the label is fed after the current batch prints.
CALIBRA TE
CALIBRATE functions only in Pause mode. Press CALIBRATE to recalibrate for
proper media length, to set media type (continuous/non-continuous), and to set print
method (direct thermal/thermal transfer).
Control Panel Indicator Lights (LEDs)
The control panel lights are described in Table 2.
Table 2 • Control Panel Lights
LED OFF Indicates ON Indicates FLASHING Indicates
POWER
(Green)
PAUSE
(Yellow)
The print engine is
OFF, or no power
Power switch is ON, and power is
being supplied to the print engine.
to print engine.
Normal operation. One of the following:
• The print engine is paused because
of an error condition (printhead,
ribbon, or paper error). Usually
occurs in conjunction with anothe r
LED.
• PAUSE was pressed.
• A pause was requested from the
Applicator Port.
• A pause was received as part of
the label format.
—
—
DATA
(Green)
MEDIA
(Yellow)
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
No data being
received or
processed.
Normal operation.
Media properly
loaded.
Data is processing or printing is
taking place. No data is being
received.
Out of media (print engine is paused,
LCD displays error message, and
PAUSE light is ON).
The print engine is receiving data
from or sending status information
to the host computer.
—
Table 2 • Control Panel Lights (Continued)
Introduction
Control Panel
11
LED
RIBBON
(Yellow)
ERROR
(Orange)
OFF Indicates ON Indicates FLASHING Indicates
Normal operation.
Ribbon properly
loaded.
Ribbon in while print engine is in
direct thermal mode, or no ribbon
loaded while the print engine is in
—
thermal transfer mode. The
print engine is paused, L CD displays
error message, and PAUSE light is
ON.
No print engine
errors.
— A print engine error exists. Check
the LCD for status.
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
Introduction
12
Power On/Off Switch
Power On/Off Switch
The print engine power switch is located to the side of the control panel, as shown in Figure 5.
When this switch is placed in the ON (
print engine automatically performs a Power-On Self Test (POST). For more information, see
Power-On Self Test on page 124.
I) position, the POWER light turns on, and the
Figure 5 • Power Switch Location (Right-Hand)
1
Power switch
1
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
2
Print Engine Setup
This section provides the tasks that you must complete and the issues that you must consider
before you load and configure your print engine.
Contents
Before You Begin. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Handling the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Unpack and Inspect the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Store the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Ship the Print Engine. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Recycle the Print Engine . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Print Engine Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Dimensions and Clearance Needs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Install the Print Engine in an Applicator. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connect the Print Engine to a Power Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Select a Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Connector Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Types of Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Data Cable Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
Print Engine Setup
14
Before You Begin
Before You Begin
Review this checklist, and resolve any issues before you set up or use your print engine.
Unpack and Inspect the Print Engine Have you unpacked the print engine and
print engineInstall the Print Engine Have you considered what factors will af fect how
Attach a Power Cord Do you have the correct power cord for your print engine? If
Connect to a Data Source Have you determined how the print engine will connect to
inspected it for damage? If you have not, see Unpack and Inspect the Print Engine
on page 15.
the print engine is installed into an applicator? Is the print engine mounted in an
applicator? For information, see Print Engine Installation on page 16.
you are unsure, see Power Cord Specifications on page 22. To attach the power cord and
connect the print engine to a power source, see Connect the Print Engine to a Power
Source on page 21.
a data source (usually a computer)? For more information, see Select a Communication
Interface on page 23.
Select Media Do you have the correct media for your application? If you are unsure,
see Types of Media on page 27.
Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
needed? If you are unsure, see Ribbon Overview on page 29.
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
Handling the Print Engine
This section describes how to handle your print engine.
Unpack and Inspect the Print Engine
When you receive the print engine, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller.
Important • Zebra Technologies is not responsible for any damage incurred during the
shipment of the equipment and will not repair this damage under warranty.
Print Engine Setup
Handling the Print Engine
15
Store the Print Engine
If you are not placing the print engine into immediate operation, repackage it using the original
packing materials. You may store the print engine under the following conditions:
• Temperature: –40° to 160°F (–40° to 71°C)
• Relative humidity: 5% to 95% non-condensing
Ship the Print Engine
If you must ship the print engine:
• Remove any media or ribbon from the print engine to avoid damaging the print engine.
• Carefully pack the print engine into the original container or a suitable alternate container
to avoid damage during transit. A shipping container can be purchased from Zebra if the
original packaging has been lost or destroyed.
Recycle the Print Engine
This print engine is recyclable. If you must dispose of the print engine, do not do so
in unsorted municipal waste. Please recycle according to your local standards. For
more information, see http://www.zebra.com/environment.
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
Print Engine Setup
16
Print Engine Installation
Print Engine Installation
This section provides basic information for mounting the print engine into an applicator. The
illustrations in this section show the print eng ine from dif ferent angles a nd include di mensions
and clearance needs.
Requirements
Stability When the print engine is mounted, the complete assembly must be physically
stable. When the print engine is loaded with ribbon and media, the equipment must not
become physically unstable.
Ventilation and Temperature Provide ventilation for the print engine mounting enclosure
to remove heat and ensure uninterrupted, trouble-free operation of the print engine. Ambient
air temperature surrounding the print engine must not exceed the following:
• Temperature: 32° to 104°F (0° to 40°C)
• Relative humidity: 20% to 95% non-co ndensing
Power Requirements Consider the current rating of the print engine during installation.
When power is applied to the print engine and th e enclosi ng equi pment, an overloa d condi tion
must not be created.
Grounding Requirements Maintain reliable g ro undi ng of the prin t en gin e. Pay particular
attention to the AC power supply connections so that earth ground is maintained through the
AC power input connector.
Clearance for Cables and Connectors Allow ample space at the rear of the print engine
for electronic connectors and dressing of the following cables: IEC power cord, serial and/or
parallel host communication cable, optional host communication cable (Ethernet), and the
discrete signal (applicator) interface cable.
Power Cord Requirements The IEC power cord does not have a strain relief on the print
engine. If the operating characteristics of the applicator include vibration or strain on the
power cord, provide an appropriate clamping mechanism to avoid unintentional disconnection
of the power cord from the print engine.
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
Dimensions and Clearance Needs
Figure 6 • Front View of Right-Hand Print Engine
5 mounting screws
- 0.218 in. (5.5 mm) through
- counterbore 0.350 in. x 0.197 in. (8.9 x 5 mm) deep
- socket head cap screw (M5 or 10-32)
0.197 in.
10.433 in.
(265 mm)
Print Engine Setup
Print Engine Installation
(5 mm)
17
0.197 in.
(5 mm)
0.320 in.
(8.13 mm)
0.550 in.
(13.97 mm)
Label
orientation
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
Print Engine Setup
(279.6
)
18
Print Engine Installation
19.700 in.
(500.4 mm)
35° Ref
Figure 7 • Right Side View of Right-Hand Print Engine
mm
First print
element
0.613 in.
(15.6 mm)
Mainframe
0.52 in.
(13.2 mm)
Ribbon and
media edge
10.398 in.
(264.1 mm)
8.500 in.
(215.9 mm)
7.000 in. (177.8 mm)
MAX label width
7.1 in. (180 mm)
MAX backing width
18.3 in. (465 mm)
18.8 in. (478 mm)
0.394 in. (10.0 mm)
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
Print Engine Installation
9.646 in.
(
n.
)
in.
m)
Figure 8 • Rear View of Right-Hand Print Engine
Print Engine Setup
19
0.197 in.
(5 mm)
4.626 in.
(117.5 mm)
(245 mm)
9.252 in.
(235 mm)
0.197 i
(5 mm
10.433 in.
(265 mm)
11.811
(300 m
0.451 in.
11.45 mm)
(222.2 mm)
Install the Print Engine in an Applicator
This section provides the basic instructions for installing the print engine into an applicator.
Caution • If the print engine is installed improperly, it could fall out of the applicator and
cause injury. The center mounting bolt and four mounting screws must be installed and
secured. See Figure 9 for the location of the bolt and screws.
To install the print engine into an applicator, complete these steps:
1. See Figure 9. Install the center mounting bolt into the center hole on the applicator.
2. Carefully place the keyhole on the center mounting bolt.
Note • The keyhole and the center mounting bolt are designed to support the print engine
and assist in installing and removing the four mounting screws.
3. Install the four corner mounting screws to secure the print engine to the applicator.
8.748 in.
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
Print Engine Setup
20
Print Engine Installation
Figure 9 • Front View of Print Engine in Applicator
1
2
4
3
1
1
Mounting screws (four total)
1
Keyhole
2
Center mounting bolt (shown inside hole on applicator)
3
Applicator
4
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
Connect the Print Engine to a Power Source
Connect the Print Engine to a Power Source
The power supply in the print engine automatically detects the applied line voltage and works
in the 90 to 264 VAC, 47 to 63 Hz range.
The AC power cord must have a three-prong female connector on one end that plugs into the
mating AC power connector at the rear of the print engine. If a power cable was not included
with your print engine, refer to Power Cord Specifications on page 22.
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific three-conductor grounded
plug configuration.
To connect the print engine to a power source, complete these steps:
1. Turn the print engine power switch to the Off (O) position.
2. Refer to Figure 10. Plug the power cord into the AC power connector on the rear of the
print engine.
Print Engine Setup
21
3. Plug the other end of the power cord into a power outlet near the prin t engine.
Figure 10 • Power Connection
Left-Hand Right-Hand
1
AC power connector
1
1/10/06 170PAX4 User Guide 57516L-002 Rev. A
1
Print Engine Setup
22
Connect the Print Engine to a Power Source
Power Cord Specifications
Caution • For personnel and equipment safety, always use an approved three-conductor
power cord specific to the region or country intended for installation. This cord must use an
IEC 320 female connector and the appropriate region-specific, three-conductor grounded
plug configuration.
Depending on how your print engine was ordered, a power cord may or may not be included.
If one is not included or if the one included is not suitable for your requirements, refer to the
following guidelines:
• The overall cord length must be less than 9.8 ft. (3.0 m).
• The cord must be rated for at least 10 A, 250 V.
• The chassis ground (earth) must be connected to e nsure safety and redu ce electromagnetic
interference. The third wire in the power cord grounds the connection (Figure 11).
Figure 11 • Power Cord Specifications
2
1
4
AC power plug for your country—This should bear
1
3
the certification mark of at least one of the known
international safety organizations (Figure 12).
3-conductor HAR cable or other cable approved for
2
your country.
IEC 320 connector—This should bear the
3
certification mark of at least one of the known
international safety organizations (Figure 12).
Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC.
4
Figure 12 • International Safety Organization Certifications
57516L-002 Rev. A 170PAX4 User Guide 1/10/06
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