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All other brand names, product names, or trademarks belong to their respective holders. For additional trademark
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Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.
Proprietary Statement This manual contains proprietary information of Zebra T echnologies Corporation and its
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02/01/2011ZebraNet® 10/100 Print Server User Guide47619L-006 Rev. A
About This Document
10
Document Conventions
Document Conventions
The following conventions are used throughout this document to convey certain information:
Alternate Color (online only) Cross-references contain links to other sections in this guide.
If you are viewing this guide online, click the blue text to jump to its location.
Command Line Examples All command line examples appear in Courier New font.
For example, type the following to get to the Post-Install scripts in the
Ztools
Files and Directories All file names and directories appear in Courier New font. For
example, the
Cautions, Important, Note, and Example
Caution • Warns you of the potential for electrostatic discharge.
bin directory:
Zebra<version number>.tar file and the /root directory.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to the hardware.
Caution • Advises you need to wear protective eye wear.
Important • Advises you of informatio n that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
About This Document
1
2
Document Conventions
Illustration Instructions Used when an illustration contains either information about a
dialog box or step(s) to accomplish in a dialog box.
One illustration instruction identifies a section of the dialog box and the other shows steps to
follow .
11
Set Permanent text-box.
1
a. In the Set Permanent text-box, type in the print
2
server’s IP address.
b. When you are finished, click OK.
02/01/2011ZebraNet® 10/100 Print Server User Guide47619L-006 Rev. A
About This Document
12
Related Documents
Related Documents
The following documents might be helpful references:
• ZebraNet Wireless Print Server User Guide
• ZPL II® Programming Guide For x.10 through x.13 Firmware
• ZPL II
• ZebraNet Bridge Enterprise User Guide
®
Programming Guide For x.14 Firmware and Above
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
1
Introduction
This chapter provides a high-level overview of the 10/100 PS device, installation types,
standard network configurations, and how to work with 10/100 PS.
02/01/2011ZebraNet® 10/100 Print Server User Guide47619L-006 Rev. A
Introduction
14
Overview
Overview
Requirements
Browser Support
The 10/100 Print Server (PS) is an optional factory- or field-installed device that connects the
network and your ZebraLink-enabled prin ter. The 10/100 PS provides you with a web browser
as a user interface for printer and 10/100 PS settings. If you use the ZebraNet Bridge, you can
easily access the specialized features of a ZebraLink-enabled printer. For details, see the
ZebraNet Bridge Enterprise User Guide.
Important • You can download the most recent version of ZebraNet Bridge Enterprise from
www.zebra.com/utilities.
This section lists the minimum requirements for 10/100 PS, which includ e browsers,
supported services, address administration protocols, hardware, and firmware.
• HTML v3.2 or higher
Supported Services
•Raw TCP•FTP
•HTTP•UDP
•LPR/LPD•Telnet
• SNMPv1• SMTP
•POP3•WINS
•IPP v1.0•ARP
Address Administration Protocols
•DHCP
•BootP
•RARP
•Gleaning
•Permanent
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Hardware
The following table indicates which printers are compatible with the 10/100 Print Server
(10/100 PS) options.
NOTES: * For additional information on print server firmware versions, see Firmware on page 16.
† For information on these print servers, see the ZebraNet 10/100 Internal Print Server User Guide
(p/n: 14197L-xxx) available at www.zebra.com/manuals.
02/01/2011ZebraNet® 10/100 Print Server User Guide47619L-006 Rev. A
16
Introduction
Requirements
Firmware
The S4M printers and all external print servers are available with several versions of print
server firmware. All other printers will use print server firmware version 1.01.x.
To determine the proper firmware version, first determine your hardware version.
To locate your hardware version, perform the following:
1. Which type of printer and print server do you have?
If you have…Then…
Any printer with an
External print server
An S4M printer with an
Internal print server
All other printers with an
Internal print server
a.Look at the side of the print server.
b.See Figure 1 on page 17. Your version is listed on the
Compliance label.
c.Your hardware version number is either blank or V2.
•If your hardware version is blank, assume this means
V1 (version 1). You will need firmware version
1.01.x.
•If your hardware version is V2, you will need
firmware version 2.01.x.
a.Look at the back plate of the printer.
b.See Figure 2 on page 17. Your version is listed on the
thin Compliance label on the bracket of the wired print
server.
c.The version number is shown as blank or V2.
•If your hardware version is blank, assume this means
V1 (version 1). You will need firmware version
1.01.x.
•If your hardware version is V2, you will need
firmware version 2.01.x.
a.Your hardware version will be V1.
b.You will need firmware version 1.01.x.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Introduction
EN: ZZ:ZZ:ZZ:ZZ:ZZ:ZZ
UID #
SN YYYYYYY
PN XXXXX
FOR HOME, OFFICE,
COMMERCIAL, OR
INDUSTRIAL USE
Tested to Comply
With FCC Standards
This Class B digital apparatus
complies with Canadian ICES-003
V2
1
2
SN YYYYYYY EN: ZZ:ZZ:ZZ:ZZ:ZZ:ZZ
V2
1
2
Requirements
Figure 1 • External 10/100 Print Server Sample Compliance Label
Sample Compliance label
1
Location of hardware version
2
17
Figure 2 • Internal 10/100 Print Server Sample Compliance Label
Sample Compliance label
1
(vertically oriented on the back of the printer)
Location of hardware version
2
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Introduction
18
Compatibility
Compatibility
This section identifies the various components that are compatible with 10/100 PS.
ZebraNet wireless print servers 10/100 PS is fully compatible with the wireless print
servers.
®
Software IBM
: Tivoli® v7.1.3, HP®: Web JetAdmin™ v7.0, OpenView™ v6.4, and any
SNMP management application via Zebra Management Information Base (MIB) all work with
10/100 PS.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Installation Types
10/100 PS can be factory- or field-installed, as follows:
Factory Factory installations are for new Zebra printers that are built with the internal
10/100 PS option.
Field Field installations are for Zebra printers already in the field that do not have the
10/100 PS device installed. The 10/100 PS option can be installed on existing printers, as
follows:
•External 10/100 PS — attaches to the printer parallel port
Internal 10/100 PS — for the appropriate Zebra printers, this option connects directly
•
to the main logic board
Caution • A qualified service technician must perform this installation.
Introduction
Installation Types
19
02/01/2011ZebraNet® 10/100 Print Server User Guide47619L-006 Rev. A
Introduction
20
External 10/100 PS Specifications
External 10/100 PS Specifications
General Specifications
Network ConnectionEthernet 10BASE-T and 100BASE-T UTP RJ-45
Printer ConnectionBi-directional, IEEE-1284 Centronics parallel port
User InterfaceLED activity indicators:
Height (external dimensions)1.2 in.30.48 mm
Width (external dimensions)2.8 in.71.12 mm
Length (external dimensions)3.2 in.81.28 mm
Weight 2.7 oz77 g
ElectricalMaximum 450mA at 5.25VDC Power prov ided by
connection Half and Full Duplex Communications
(Compatibility, Nibble, and ECP)
• bi-color display of operational status
• bi-color display of speed and network activity
the printer (Centronics pin 18, 5VDC at 450mA)
TemperatureOperating32° to 104°F 0° to 40°C
Storage–40° to 140°F–40° to 60°C
Relative HumidityOperating20% to 85%, non-condensing
Storage5% to 85%, non-condensing
Agency ApprovalsAgency Approvals
• IEC 60950
• EN 55022, class B
• EN 55024
• AS/NZS3548
Agency Marks
•FCC - B
•ICES-003
•VCCI
•C-Tick
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Installation
This chapter provides information on how to install the 10/100 PS.
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Installation
22
External 10/100 PS
External 10/100 PS
This section provides you with an illustration of the ex ternal 10/100 PS and the steps required
for its installation. For a list of compatib le printers, see Hardware on page 15.
Before You Begin
Important • In order to take advantage of all features described in this manual, you must
download firmware X.14 or later.
To upgrade you printer firmware, complete these steps:
1. If your printer has firmware x.12 firmware, you must upgrade your printer firmware to
2. To upgrade your firmware, visit the Zebra Web site:
Note • Not all printers support firmware X.1 4 or later. On those printers, the features
for this print server will be limited.
version x.14.x or higher.
www.zebra.com/firmware
3. Confirm that the upgrade was successful:
If...Then...
Your printer has an LCDLook at the lower right-hand corner and confirm the
version of firmware that is on your printer.
Y our p rinter does not have
an LCD
Print out a configuration label to see the version of
firmware that is on your printer.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Illustration
1
5
4
3
2
Figure 3 shows an external 10/100 PS. When necessary, refer back to this illustration during
the installation steps.
Figure 3 • External 10/100 PS
Installation
External 10/100 PS
23
Parallel connector
1
Network status LED
2
10/100 PS Status LED
3
Test button
4
Ethernet connector
5
For more details on status indicators, see 10/100 PS Network Status/Activity Indicator
on page 99.
02/01/2011ZebraNet® 10/100 Print Server User Guide47619L-006 Rev. A
Installation
Parallel
Port
Connector
Printer Back
24
External 10/100 PS
Installation Instructions
To install an external 10/100 PS, complete these steps:
1. Turn off (O) the printer.
2. On the back of the printer, connect the 10/100 PS device to the parallel port.
Figure 4 shows the location and provides an enlarged illustration of the parallel port.
Figure 4 • Rear of 105SL Printer
3. Secure the wire locks.
4. On the back of the 10/100 PS, connect an active Ethernet cable to the RJ-45 connector
Ethernet connector.
5. Turn on (I) the printer.
The 10/100 PS performs a Power On Self-Test (POST). This takes about 45 seconds.
During the POST, the 10/100 PS Status LED (just below the TEST button) turns red and
flashes on and off. Once the POST is successfully completed and the 10/100 PS is fully
initialized, the 10/100 PS Status LED turns green.
For more details on status indicators, see 10/100 PS Status Indicator on page 98.
Note • If there is not an active Ethernet cable attached to the 10/100 PS, the LED indicator
turns red and slowly flashes on and off.
6. To check the status of the 10/100 PS, press the Test button located on the back of the
10/100 PS.
This prints out a configuration label of the 10/100 PS. To see a sample label, see Figure 5
on page 25.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Installation
External 10/100 PS
In order to print the 10/100 PS configuratio n label, the correct medi a size must be loaded in the
printer. For all printers, the minimum label length is 4 in. (101.60 mm). Table 1 shows the
minimum label widths needed to print a 10/100PS configuration label with different DPI
printheads.
02/01/2011ZebraNet® 10/100 Print Server User Guide47619L-006 Rev. A
Getting Started
28
Before You Begin
Before You Begin
10/100 PS offers many features, but how you access and work with them is dependent on your
environment.
Default User ID and Password
Throughout the procedures in this document, there are some features that require the default
User ID and/or default password. If you are prompted, these are the defaults:
Printing a Configuration Label
Before you begin, you need to get information from the 10/100 PS configuration label.
Important • Make sure the printer is turned off (O).
• User ID:
• Password: 1234
admin
In order to print the 10/100 PS configuratio n label, the correct medi a size must be loaded in the
printer. For specific information on media sizes, see Table 1 on page 25.
To print a 10/100 PS configuration label, complete these steps:
1. Turn on (I)the printer and let it complete its power-up cycle.
2. When the POST cycle is complete, press the Test button and hold it in for a few seconds
before you release it.
A 10/100 PS configuration label prints. Y our configuration label looks similar to Figure 6
on page 29.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Figure 6 • 10/100 PS Configuration Label
Getting Started
Before You Begin
29
3. From the configuration label, you need to look for these numbers:
•ADDRESS (IP address)
• SUBNET MASK
• DEFAULT GATEWAY
• SERIAL NUMBER
•HARDWARE ADDRESS (MAC address)
4. On the configuration label that prints out for your 10/100 PS device, circle the
aforementioned settings. You can now proceed to Assigning an IP Address on page 30.
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Getting Started
30
Assigning an IP Address
Assigning an IP Address
Before you can begin working with 10/100 PS, you must get or assign an IP address for the
10/100 PS device.
The four different ways to assign an IP address are:
• ZebraNet Bridge
•DHCP
•Printer LCD
•Telnet
Important • For specific information on the default User ID and/or default password, see
Default User ID and Password on page 28.
With Dynamic Host Configuration Protocol (DHCP)
If your network uses DHCP, your 10/100 PS device is assigned a temporary IP address.
Note • Check with your Network Administrator to see whether your network uses DHCP.
Without DHCP
If your network does not use a dynamic IP addressing system (such as DHCP), you need to set
a permanent IP address for the 10/100 PS device. ZebraNet Bridge may be used to set the IP
address.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Assigning an IP Address with DHCP
Assigning an IP Address via ZebraNet Bridge
ZebraNet Bridge may be used to set the IP address. Refer to the ZebraNet Bridge Enterprise
User Guide for more detailed information.
Assigning an IP address from the Printer LCD
These steps can be used with all printers. However, the liquid crystal display (LCD)
instructions are for printers with a control panel (also known as an LCD).
To assign an IP address from the printer LCD, complete these steps:
Important • Your 10/100 PS must have firmware 1.xx.x and higher and your Zebra printer
must have firmware x.10 or higher with an LCD.
Getting Started
Assigning an IP Address with DHCP
31
1. Turn on (I) the printer and wait until the LCD says PRINTER READY.
2. See Wired Network Parameters on the LCD on page 94 for specific 10/100 PS menu
options or your printer’s user guide for specific instructions on the operation of your
printer.
3. You may edit any of the following network settings in order to communicate with any
10/100 PS i n your network environment.
Important • To change any of these settings, you need to enter the printer password. The
default password is
•ip resolution (dynamic, permanent) The printer menu item
must be set to
panel.
•default gateway (default setting of 000.000.000.000)
•subnet mask (default setting 255.0.0.0)
•ip address (if initial default setting is 0.0.0.0, after 2 minutes this defaults to
PERMANENT if attempting to assign the IP address from the control
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Getting Started
32
Assigning an IP Address with DHCP
Assigning an IP address via a Telnet session
The methods used for assigning an IP address with a Telnet session are Static Route and
Gleaning.
Important • This applies to any TCP/IP capable workstation/host networked with the Zebra
printer. Both, the workstation/host and the 10/100 PS, must be on the same network segment.
Before you can Telnet to the 10/100 PS and configure it, you must first assign the 10/100 PS a
temporary IP address.
Static Route
To use this method, complete these steps:
1. Turn on (I) the printer and wait for 2 minutes to allow for the device to complete the
self-test.
During this time, the 10/100 PS performs an address broadcast. If no address is assigned
to the unit (via DHCP or BootP), it uses a default address. The default address for
10/100 PS is 192.168.254.254. Print the 10/100 PS configuration label to confirm
the address. For details, see Before You Begin on page 28.
2. You can use the route add command to place the default IP address into the
workstation's network routing table.
3. At the workstation/host command prompt (in Windows, at the DOS prompt), type:
route add **** "IP address of the workstation" 0
where **** is the IP address on the 10/100 PS configuration label
Note • The zero (0) placed at the end of the “route add” command is optional on some
systems.
4. Telnet to the 10/100 PS by typing:
"Telnet xxx.xxx.xxx.xxx"
The password is 1234.
5. At this point, you can alter the settings as desired. When complete, do a reset and allow
the 10/100 PS self-test to complete before proceeding with any communications activity.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Gleaning
A method by which the 10/100 PS uses the IP address of the first ping packet that is sent to its
hardware address.
Note • Gleaning works only on local subnets at routers. It does not pass Address Resolution
Protocol (ARP) broadcasts.
To use this method, complete these steps:
1. Add an entry to the ARP table that assigns an IP address to an Ethernet (hardware)
address.
The syntax for this command is:
arp -s <temporary ip address> <MAC Address>
Example • You would type: arp -s 10.3.50.59 00-07-4d-1D-B9-86
2. Power cycle the printer.
Getting Started
Assigning an IP Address with DHCP
33
3. As the printer reboots, begin a continuous ping to the address assigned previously.
Note • Most UNIX systems use a continuous ping.
To use a continuous ping from a Windows host, you must issue the following command:
ping -t "ipaddress"
4. When the 10/100 PS begins to respond, stop the ping activity.
In Windows,
5. Telnet to the 10/100 PS and assign the appropriate IP address, subnet mask, and gateway,
Ctrl + C halts the pinging.
if applicable.
6. Once this is complete, reset the 10/100 PS.
For details on resetting the 10/100 PS, see Reset on page 83.
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Getting Started
34
Setting and Monitoring Alerts
Setting and Monitoring Alerts
It is important to understand the relationship between the 10/100 PS and the printer when you
are establishing alerts. Here are the relationship s you nee d to be aw are of:
• Non-ZebraLink-enabled printers — can only send alerts on a specific set of printer errors
that are reported in the IEEE 1284 protocol.
• ZebraLink-enabled printers — ZebraLink allows for the printer to send alerts outside of
the IEEE 1284 protocol.
ZebraLink Alerts
ZebraLink Alerts give you the ability to man age your Zebr a printers b y immediately notifying
System Administrators of printer error or warning conditions, which red uces printer downtime
and increases application efficiency. Using Web-based configuration tools, selected errors or
warning conditions can be routed to a vari ety of d estina tions su ch as e mail me ssages, w ireless
pagers, or ZebraLink Alerts.
Table 2 on page 35 shows the conditions that can trigger alerts and the possible destinations.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Table 2 • ZebraLink Alerts and Destinations
Alert TypeError Condition
10/100 PS Alerts• On-line (condition clear)
•Off-line
• Paper out
• Printer error
ZebraLink Alerts•Media out
• Ribbon out
• Printhead over-temp warning
• Printhead under-temp warning
•Head open
• Power supply over-temp
• Ri bbon warning (in direct-thermal mode)
• Rewind full
•Cut error
• Printer paused
• PQ job completed
•Label taken
• Head element out
• ZBI (Zebra BASIC Interpreter) runtime error
• ZBI (Zebra BASIC Interpreter) forced error
• Clean printhead
• Media low
• Ribbon low
• Replace head
• Battery low
• RFID error
• All errors (in RFID printers only)
• All errors (in non-RF ID printers only)
•Power on
Getting Started
Setting and Monitoring Alerts
35
ZebraLink Alerts
Destinations
Unsolicited Alert messages can be directed to the following
destinations:
• Email (10/100 PS-specific)
• TCP (10/100 PS-specific)
• UDP (10/100 PS-specific)
• SNMP (10/100 PS-specific)
• Serial *
• Parallel *
•USB *
* Available in ZebraNet Bridge
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Getting Started
36
Setting and Monitoring Alerts
Using ZebraNet Bridge
Using WebView
To begin receiving notification of errors, complete these steps:
ZebraNet Bridge may be used to set and monitor alerts. Refer to the ZebraNet Bridge
Enterprise User Guide for more detailed information.
This section has step-by-step instructions for setting up an ale rt usin g ZebraLink™ WebView.
Important • If you do not have a ZebraLink-enabled printer, these steps will not work.
1. Open a Web browser.
2. In the Address text-box, type in the printer’s IP address.
The Printer Home Page opens.
Figure 7 • Printer Home Page
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Setting and Monitoring Alerts
3. From the Printer Home Page, click Alert Setup.
The Alert Setup page shows a list of message notifications and their respective
destinations (if no notifications are listed).
Getting Started
37
4. To set up notification, go to the Alert Setup page and click Add Alert Message.
.
Important • The printer accepts only the last configuration made.
The Add Alert Message page opens.
Figure 8 • Add Alert
5. Specify the condition to send, such as HEAD ELEMENT BAD or PAPER OUT.
6. Set destination.
7. In the SET drop-down box, select YES.
You will be notified whenever your specific condition is detected.
8. In the CLR drop-down box, select YES if you wish to be notified when the specific
condition is cleared.
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Getting Started
38
Setting and Monitoring Alerts
9. If you selected email for your destination, enter a valid email address to which your
messages will be sent.
To receive email alert, you must give your 10/100 PS the IP address of your mail server
running SMTP. Fo r instructions, refer to Status and Configuration on page 72.
10. If you selected TCP or UDP for your destination, enter the Port Number.
Important • A password is required. If you forget to enter the password, the alerts you just
set are deleted.
11. Click Add Alert Message.
12. To save current settings, click Save Printer Setting.
13. Enter the password and click Save Current Configuration.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Checking 10/100 PS Configuration Settings
Checking 10/100 PS Configuration Settings
This section provides steps on how to check the 10/100 PS configuration settings using
ZebraNet Bridge and a browser.
Using ZebraNet Bridge
ZebraNet Bridge may be used to check the 10/100 PS configuration settings. Refer to the
ZebraNet Bridge Enterprise User Guide for more detailed information.
Using WebView
This section provides steps on how to check the 10/100 PS configuration settings using its
Web pages.
To access the 10/100 PS settings, complete these steps:
1. Open a Web browser.
Getting Started
39
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Getting Started
40
Checking 10/100 PS Configuration Settings
2. In the Address text-box, type your printer’s IP address, and then press Enter.
Your browser page looks similar to Figure 9.
Figure 9 • Browser View
Note • Your printer firmware determines how this page looks. This page is from a printer
with firmware x.15 and above.
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Getting Started
Checking 10/100 PS Configuration Settings
3. From the Printer Home Page, click Print Server Settings.
The default User ID and password are required.
Important • For specific information on the default User ID and/or default password, see
Default User ID and Password on page 28.
The Print Server Configuration Page opens.
Figure 10 • Print Server Configuration Page
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Getting Started
42
Checking 10/100 PS Configuration Settings
4. From the Print Server page, click Print Server.
The Print Server Configuration page opens.
Figure 11 • Access Settings
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Enabling Protocols
This section contains directions for accessing protocols usin g WebView.
Using WebView
To enable protocols using WebView, complete these steps:
1. Open a Web browser.
2. In the Address text-box, type your printer’s IP address, then press Enter.
Your browser page looks similar to Figure 12.
Figure 12 • Address Text-Box
Getting Started
Enabling Protocols
43
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Getting Started
44
Enabling Protocols
3. From the Printer Home Page, click Print Server Settings.
The default User ID and password are required.
Important • For specific information on the default User ID and/or default password, see
Default User ID and Password on page 28.
4. From the Print Server page, click Print Server.
The Print Server Configuration page opens.
Figure 13 • Print Server Configuration
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5. From the Print Server Confi gura tio n pag e, click Enabled Protocols.
The Protocol Configuration page opens.
Figure 14 • Protocol Configuration
Getting Started
Enabling Protocols
45
6. Select the protocols you want to enable, then click Submit Changes.
You get a confirmation to reset the unit for changes to take place.
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Getting Started
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Defaulting the 10/100 PS
Defaulting the 10/100 PS
This section provides you with instructions for defaultin g the 10/100 PS to factory settings
using WebView, ZebraNet Bridge, and the
Using WebView
To default the 10/100 PS to factory settings using WebView, complete these
steps:
1. From the ZebraNet PrintServer view, click Factory Print Server Settings.
The Restore to Factory Defaults page opens:
Test button.
Figure 15 • Restore to Factory Defaults
2. Enable the check box for the settings you want to reset, and click Submit Changes.
Important • During the reset cycle, the web pages are unavailable. Upon completion,
check the 10/100 PS IP address as it may have changed during the reset cycle.
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Using ZebraNet Bridge
ZebraNet Bridge may be used default the 1 0/10 0 PS to factory settings. Refer to the ZebraNet
Bridge Enterprise User Guide for more detailed information.
Using the Test Button
To default the 10/100 PS to factory settings using the Test button, complete
these steps:
The Test button is accessed via a small recessed hole on the back of the external 10/100 PS
device (see Figure 3 on page 23). For the internal 10/100 PS device, the
on the back of printer. To press the
hole, like the end of a paperclip.
Note • You must have an active network cable connected to the 10/100 PS device to
default the device using the
1. Turn off (O) the printer.
Getting Started
Defaulting the 10/100 PS
Test button is located
Test button, you need to insert something small into the
Test button.
47
2. With the printer turned off (l), press and hold the Test button on the 10/100 PS device and
turn on the printer.
3. The status indicator tells you when 10/100 PS has been reset to factory defaults, as
follows:
•If an active network cable is connected to the 10/100 PS, the status indicator turns
solid green. When this happens, you can release the
Test button.
•If there is not an active network cable connected to the 10 /100 PS, the status indicator
flashes red. When this happens, yo u can release the
Test button.
•For more details on status indicators, see 10/100 PS Network Status/Activity Indicator
on page 99.
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Printing Configurations
50
Berkeley Software Distribution (BSD)-Style Print Queue
Berkeley Software Distribution (BSD)-Style Print Queue
BSD is a version of the UNIX OS that distributes software that includes TCP/IP.
Configuring the Print Queue
For remote BSD-style LPD printing, add the 10/100 PS as a remote printer in the /etc/printcap
database to each host printing to the 10 /100 PS. You can add printcap options as needed. If you
are unfamiliar with these options, consult the printer documentation.
local_print_queue_name — This defines the name of the printcap entry. It is used by
the LPR/LPD utilities to specify which printcap entry is being refe re nced. Additio nal printca p
entries can be added as needed for different queue types. Each entry must have a unique
local_print_queue_name and a different spool directory to work properly. When you are ready
to print, use the local_print_queue_name that matches the data type of the file to be printed.
ZebraNet_name — This is the name (alias) of the ZebraNet 10/100 PS. This must be the
same name as entered in the /etc/ hosts file or your NIS or DNS system. An IP address may
also be used here.
remote_print_queue_name — This entry determines the ZebraNet port where the print
job will be printed and optionally specifies ASCII printing that must end for LF1.
path_to_spool_directory — This is the path to a directory where the print jobs will
be spooled for this queue. You must create a unique spool directory for each printcap entry.
log_file_name — This is the path to a file where error information from the LPD will be
logged.
Example • Your printcap entries might look similar to this:
Important • Each printcap entry must have a different spool directory to work properly.
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Printing Configurations
System V Queue Installation
System V Queue Installation
Configuring Operating System V Queue for ZebraNet Printing
This section describes the configuration of the printing system on the UNIX operat ing system.
For clarity and brevity, the following specific names are used to represent general devices or
concepts.
lj4 — The local queue name on the UNIX system to which you want 10/100 PS print jobs
directed.
ZEBRAPRINTER — The host name or IP address of the remote system that is the 10/100 PS
device. For example, to Telnet to the 10/100 PS and invoke the 10/100 PS configuration utility,
you would enter:
Telnet ZEBRAPRINTER
A host name is not required for the 10/100 PS — the IP address can be used.
yourqueuename — This is the name of the queue on the ZebraNet and must end with LF1.
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Prerequisites
Before you proceed, the following prerequisites must be met:
• The name ZEBRAPRINTER and the IP address assigned to the 10/100 PS are in the
/etc/hosts file on the UNIX system.
• T he LPD must be running on the UNIX system.
UNIX Configuration
To configure the UNIX machine so users can spool print jobs to the PCL print
queue on the ZebraNet named ZEBRAPRINTER, complete these steps:
1. Log in to the UNIX machine as root.
2. Type:
lpsystem -t bsd ZEBRAPRINTER
3. Type:
lpadmin -p lj4 -s ZEBRAPRINTER!yourqueuename - I any
4. Type:
accept lj4
5. Type:
enable lj4
6. Try printing by typing the command:
lp -d lj4 [filename]
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Using Printing Protocols
54
IPP
IPP
To set up your 10/100 PS to support IPP, complete these steps:
Important • You must have IPP support on your system.
Internet Printing Protocol (IPP) is an application-level protocol used for distributed printing
over the Internet. Using IPP from any standard IPP client, you can transfer jo bs to a printer that
is connected to your ZebraNet 10/100 PS device and the Internet.
Important • IPP support is not available on all 10/100 PS printers. To be certain you are
running the latest version of firmware, visit http://www.zebra.com.
1. Open a browser.
2. Enter the 10/100 PS IPP URL as follows:
http://xxx.xxx.xxx.xxx:631/ipp/port1
xxx.xxx.xxx.xxx = the IP address of the 10/100 PS device
:631 = a fixed value
/ipp = a fixed string designating IPP
/port1 = a fixed value
Example • Your address might look like this:
http:198.60.248.120:631/ipp/port1
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FTP
Using Printing Protocols
Embedded within the 10/100 PS is an FTP server application that processes file transfers fro m
a host computer to the printer.
If the printer is on a network, label formats can be generated and data can be transferred
without setting up a print queue.
To send information to the printer, perform these steps:
1. Open a command prompt and type:
ftp <IP of 10/100 PS>
Example • If the IP address of your 10/100 PS device is 12.3.4.123, you would type:
ftp 12.3.4.123
This opens a session with the FTP server.
2. Type your user name and press Enter.
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FTP
Note • By default, there is no user name.
3. Type:
put < filename>
where filename is the location and filename of your ZPL script
This transfers the file to the printer, and the printer generates a label.
4. To terminate the FTP session, type:
quit
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ZebraLink WebView
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WebView
WebView
Home Page
W ebView provides the System Administrator or user complete, easy, one-step control over the
printing environment. It provides real-time configuratio n, cont rol, and moni toring capabi lities
with the convenient graphic interface of a Web browser.
The Web pages returned by Zebra printers are not static. They contain real-time information
about the printer’s present state of operatio n, inc luding o n-line sta tus, erro r conditio ns, and al l
printing parameters.
Note • To access the printer’s Web page, you need the IP address. For instructions on getting
the IP address, see Assigning an IP Address on page 30.
The Home Page is the first Web page that opens. It is a page with a menu of hyperlinks. Each
hyperlink allows you to make modifications to the printer, 10/100 PS, and network settings.
The other changeable settings on the Home Page include:
• Network Status, Error, and Warning reports
• ZebraNet 10/100 PS configuration
• Printer settings
• Directories of objects stored in Flash memory and RAM devices
• Objects, stored fonts, images, programs, and ZPL II formats
• Zebra Technologies support and home pages
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To open the WebView of your printer, complete these steps:
1. Open a Web browser.
2. In the Address text-box, type your printer’s IP address, and press Enter.
The Printer Home Page opens.
Figure 16 • Printer Home Page
ZebraLink WebView
WebView
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ZebraLink WebView
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WebView
View Printer Configuration
The V iew Pri nter Co nfigurat ion menu optio n prov ides accurat e, up-to-the-min ute informa tion
on the printer’s current state. An administrator can conveniently find any information on the
Virtual Configuration Label and also check on the status of printer ports.
To see the View Printer Configuration menu option, complete these steps:
1. From the Printer Home Page, click View Printer Configuration.
The WebView displays the configuration settings.
Figure 17 • Configuration Settings
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ZebraLink WebView
WebView
2. To update the printer information from this view, click Refresh and the printer sends
current information to the Web browser.
3. When you are finished reviewing:
If...Then...
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You want to return to
Click the Home link.
the Home page
You want to print a label Scroll to the bottom of this page and click
View and Modify Printer Settings
This section provides you with steps for accessing and modifying printer settings with a
ZebraLink-enabled printer. It also provides illustrations of the various pages you can access.
To apply changes made in this section, the default User ID and password are required.
Important • For specific information on the default User ID and/or default password, see
Default User ID and Password on page 28.
Print Label.
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WebView
To view and modify printer settings, complete these steps:
1. From the Printer Home Page, click View and Modify Printer Settings.
The View and Modify Printer Settings page opens.
Figure 18 • View and Modify Printer Settings
2. On the View and Modify Printer Settings page, you have a menu to choose from. The
section that follows identifies what each menu option page.
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General Setup
Table 3 • Menu Options
ZebraLink WebView
WebView
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Serial Communications Setup
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ZebraLink WebView
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WebView
Table 3 • Menu Options (Continued)
Network Communications
Setup
Print Listings on Label
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Media Setup
Table 3 • Menu Options (Continued)
ZebraLink WebView
WebView
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Calibration
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WebView
Table 3 • Menu Options (Continued)
ZPL Control
Advanced Setup
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Directory Listing
The directory page provides a listing of all file system devices (B:, E:, R:, Z:). The size, name,
and location of each stored object appears.
Buttons are available to perform file management operations on the objects. The file
management operations include:
•Delete object — Not available for objects in read-only memory (Z:).
•Copy object to a new name and/or device — Not available for objects in read-only
memory (Z:).
•Run a ZBI program — Available only if the object is a stored ZBI program. For
details, see Zebra BASIC Interpreter (ZBI) on page 70.
To view the Directory Listing, complete these steps:
1. From the Printer Home Page, click Directory Listing.
This page opens.
ZebraLink WebView
WebView
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Figure 19 • Directory Listing
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ZebraLink WebView
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WebView
Printer Controls
2. There are several fields to select in this view.
3. To create a script, click Create New Script.
This page offers control over basic printer functions.
Other functions are also accessible from this page. These include:
•Feed — causes printer to feed one label.
•Cancel One Format — cancels the currently printing format.
•Cancel All Formats — cancels all formats.
•Reset Printer — causes printer to perform its standard reset without cycling
power.
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To view Printer Controls, complete these steps:
1. From the Printer Home Page, click Pri nte r Co ntro ls.
This Printer Controls page opens.
Figure 20 • Printer Controls
ZebraLink WebView
WebView
69
Important • In this view, you must have admini strative rights to make changes to the printer
controls.
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WebView
Print Server Settings
This section provides you with instructions for viewing the current printer settings.
To view the print server menu, complete these steps:
1. From the Printer Home Page, click Print Server Settings.
The PrintServer page opens.
Figure 21 • PrintServer Page
Zebra BASIC Interpreter (ZBI)
ZBI allows you to maximize printing options through custom programs written for your
specific needs. ZBI programs can be viewed, modified, and run from the Directory Listing
Page, see Directory Listing on page 67. ZBI is an optional feature.
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B
10/100 Print Server
This appendix provides you with det ails on the 10 /100 PS features that were not covered in the
chapter Getting Started on page 27.
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10/100 Print Server
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10/100 PS Features
10/100 PS Features
This section covers features available for the 10/100 PS only, not the printer’s features. Some
of the features you access in this section prompt you to enter the default user ID an d password.
Important • For specific information on the default User ID and/or default password, see
Default User ID and Password on page 28.
Status and Configuration
The steps that follow are based on the navigation of a ZPL printer using firmware X.15 or
above.
Important • You can upgrade your firmware by visiting our web site: http://www.zebra.com.
To access the print server settings, complete these steps:
1. Open a Web browser.
2. In the Address text-box, type your printer’s IP address, and press Enter.
The Printer Home Page opens.
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Figure 22 • Printer Home Page
10/100 Print Server
10/100 PS Features
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3. From the Printer Home Page, click Print Server Settings.
The Print Server Settings Page opens.
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10/100 Print Server
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10/100 PS Features
Figure 23 • Print Server Settings Page
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4. From the Print Server Settings Page, click Print Server.
The Print Server Configuration page opens.
Figure 24 • Print Server Configuration
10/100 Print Server
10/100 PS Features
75
5. In the Print Server Configuration page, you have a menu from which to choose. Table 4
identifies each menu option page.
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10/100 PS Features
Table 4 • Menu Options
Enabled Protocols
Modifies the protocols to be used: NetWare,
HP JetAdmin, or both.
Enabling Hewlett-Packard’s HP JetAdmin
Support allows the status from the Zebra
device to display in HP JetAdmin utility.
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Table 4 • Menu Options (Continued)
TCP/IP Configuration
You can change the TCP/IP configuration of
the 10/100 PS.
• IP Address:
address if using the Permanent addressing
method.
Use this feature to set the IP
• IP Address Resolution: Use this feature to
select the addressing method to use (Dynamic
or Permanent).
• Dynamic Protocols: Use this feature to
select the Dynamic Addressing method to use
at startup. Choices include RARP, BOOTP,
DHCP, Gleaning or Default Address.
• Subnet Mask:Use this feature to set the
subnet mask. The subnet mask must follow
the format XXX.XXX.XXX.XXX, where
each XXX is a number between 0 and 255.
• Default Gateway:Use this feature to set the
default gateway. This gateway will be used
whenever messages need to be sent to another
network. This gateway address must follow
the format XXX.XXX.XXX.XXX, where
each XXX is a number between 0 and 255.
• WINS Server IP Address: Use this feature
to set or view the IP address of the WINS
Server.
• Connection Timeout Checking:Use this
feature to enable or disable the Connection
Timeout feature. The timeout is used to close
network TCP/IP connections that are idle for
more than the number of seconds entered in
the Timeout Value.
• Timeout Value (secs): Use this feature to set
the Connection Timeout Value. The Valid
range is 10 to 3600 seconds. The default is
300 seconds.
• ARP Broadcast Interval (mins): Use this
feature to set interval for sending an ARP
Broadcast. The valid range is 1 to 30 minutes.
Address Resolution Protocol (ARP) broadcast
packets allow other network devices to
associate the print server's IP Address with its
hardware address.
• Base Raw Port Number: Use this feature to
set the raw TCP port that the print server will
use for printing tasks. The default is port 9100.
10/100 Print Server
10/100 PS Features
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10/100 PS Features
Table 4 • Menu Options (Continued)
TCP/IP Logical Printing Ports
Logical printers allow you to set up multip le
pre- and post-processing configurations for
each output port. Each logical port
configuration can perform the following:
• Add user-configured strings before and after
the print data.
• Remove unwanted characters from the
beginning of the print data.
• Four logical printer configurations are
supported for each output port on the
printer. The configurations can be assigned
to any port, and all of these configurations
can be assigned to a single output port.
System (SNMP)
This feature gives you the ability to manage
multiple devices on a network, be it printers,
computers, or other network-attached devices.
On this page, you can define the SNMP system
name, system location (10/100 PS
description), and other SNMP settings for your
10/100 PS.
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Table 4 • Menu Options (Continued)
SMTP Email Alert Configuration
This feature allows you to enter data regarding
System Information on the network that is
being used. Typically, a Network
Administrator would use this.
Web Admin
This page allows you to configure the Admin
name and password. Links to upgrades and
support information can also be altered.
Note • The printer and print server password
can be changed on ZPL printers with firmware
x.10 or higher.
10/100 Print Server
10/100 PS Features
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10/100 PS Features
Table 4 • Menu Options (Continued)
POP3 Email Printing
This feature helps you set up the print server to
receive email messages containing formats
that can be printed. The POP3 settings must be
set to retrieve emails from the email server.
Important • Zebra recommends setting the
POP3 polling interval no lower than 30. Some
email servers will lock accounts after repeated
login attempts.
Output Port Configuration
This feature allows you to change the Parallel
Port Mode setting.
Selections for Parallel Port Mode include
Compatibility, Nibble, Byte, and ECP.
• Compatibility is a unidirectional forward
mode used only for sending data to the
printer.
• Nibble, Byte, and ECP modes are all
bidirectional modes. Data can be sent to and
from the printer.
• Nibble mode sends only 4 bits of data at a
time in the reverse direction from the
printer to the print server. When in nibble
mode, communications from the print
server to the printer are accomplished via
compatibility mode.
• Byte mode sends a full byte of data at a
time in the reverse direction from the
printer to the print server. When in byte
mode, communications from the print
server to the printer are accomplished via
compatibility mode.
• ECP mode is a complete forward and
reverse mode that more efficiently
transfers data.
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Print Server Status
From the Print Server page in the Print Server Status section, you can acc ess the 10 /10 0 PS
configuration page and port status.
To open the 10/100 PS configuration page, complete this step:
1. From the PrintServer page, click View Configuration Page.
The Configuration Page opens.
Figure 25 • Configuration Sheet
10/100 Print Server
10/100 PS Features
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10/100 PS Features
To view the port status, complete this step:
The default User ID and password are required to access this page.
Important • For specific information on the default User ID and/or default password, see
Default User ID and Password on page 28.
1. From the Print Server page, click View Port Status.
The Port Status page opens.
Figure 26 • Port Status
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Reset
10/100 Print Server
10/100 PS Features
From the Print Server page in the Reset section, you can reset the 10/100 PS configuration
settings to what they were before you made the most recent changes.
To reset the 10/100 PS, complete these steps:
1. From the Print Server page, click Reset Print Server.
The Reset Device page opens.
Figure 27 • Reset Print Server
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2. To reset 10/100 PS, click Yes.
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10/100 PS Features
Restore
From the Print Server page, in the Restore section you can restore the 10/1 00 PS to the default
factory settings.
To restore 10/100 PS to the default factory settings, complete these steps:
1. From the Print Server page, click Factory Print Server Settings.
The Restore To Factory Defaults page opens.
Figure 28 • Restore to Factory Settings
2. Make the selections you want, and click Submit Changes.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
Setting the Primary Network Print Server
The ZM400, ZM600, and Xi4 printers support the simultaneous installation of an internal,
external, and a wireless print server. Even though all three print servers may be installed, only
one is connected to the network and is the active print server. Table 5 outlines priorities and
identifies which device becomes the active print server when multiple print servers are
installed.
Table 5 • Primary Print Server
10/100 Print Server
10/100 PS Features
85
If the
Primary
Network
is set
to:
Installed and Connected to a Live
Ethernet NetworkThen, the
InternalExternalWireless*
Active Print
Server will be:
XX X Internal
Wired
XXExternal
XWireless
XX X Wireless
Wireless
XXInternal
XExternal
*NOTE: A Wireless Option board must have an active radio that can properly associate to an
access point.
This section provides you with steps for changing the primary network.
To change the primary network, complete these steps:
1. From the Printer Home Page, click View and Modify Printer Settings.
The View and Modify Printer Settings page opens.
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10/100 PS Features
Figure 29 • View and Modify Printer Settings
2. When prompted, enter the printer’s password.
To apply changes made in this section, you need to use the default password for your
printer.
Important • For specific information on the default User ID and/or default password, see
Default User ID and Password on page 28.
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3. Click Network Configuration.
The Network Configuration page opens.
Figure 30 • Network Configuration Page
10/100 Print Server
10/100 PS Features
87
4. Click Primary/Secondary Settings.
Figure 31 opens.
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10/100 PS Features
Figure 31 • Primary/Secondary Settings Page
5. If you wish to load network settings from the external print server, click YES.
6. To change the primary network, click on the Primary Network drop-down. Select either
Wired or Wireless print server as your primary network.
T able 5 on page 85 outlines priorities and identifies which device becomes the active print
server when multiple print servers are installed.
7. Click Submit Changes to apply your changes or click Reset Changes to revert back to
previous settings.
Figure 32 opens to confirm your settings have been temporarily saved.
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Figure 32 • Primary/Secondary Settings Saved
10/100 Print Server
10/100 PS Features
89
8. Click on View and Modify Printer Settings link.
9. From the View and Modify Printer Settings page, click on Save Current Configuration.
This will permanently save your settings.
TCP/IP Settings
For the ZM400, ZM600, and Xi4 printers, the TCP/IP settings may be viewed and modified in
this section. Several of these settings include:
•IP Address
• IP Protocol
• Subnet mask
• Default gateway
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10/100 Print Server
90
10/100 PS Features
To change the TCP/IP settings, complete these steps:
1. From the Printer Home Page, click View and Modify Printer Settings.
The View and Modify Printer Settings page opens.
Figure 33 • View and Modify Printer Settings
2. Click on Network Configuration.
The Network Configuration page opens.
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Figure 34 • Network Configuration Page
10/100 Print Server
10/100 PS Features
91
3. Click TCP/IP Settings.
Figure 35 opens.
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10/100 Print Server
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10/100 PS Features
Figure 35 • TCP/IP Settings Page
4. From the TCP/IP Settings page, you can modify settings for all installed print servers.
Note • The ZM400, ZM600, and Xi4 printers support the simultaneous installation of an
internal, external, and a wireless print server. See Table 5 on page 85 for more detailed
information on priorities and setti ng the act ive print serve r when mul tiple print servers are
present.
5. Click Submit Changes to accept and save your changes or click Reset Changes to revert
to your previous settings.
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Control Panel
This appendix provides you with details on the Control Panel menu options.
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Control Panel
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Control Panel Menu Options
Control Panel Menu Options
Control Panel (or Liquid Crystal Display—LCD) menu options only appear if a 10/100 PS is
installed. The control panel parameters are somewhat different for different printers. Refer to
the user guide for your printer for specific instructions on how to modify the control panel
parameters.
Wired Network Parameters on the LCD
Table 6 identifies the wired network parameters available on your Zebra XiIIIPlus,
Z4Mplus/Z6Mplus, 105SL, PAX4, Xi4, ZM400/ZM600, and S4M printers with a 10/100 PS
installed.
For wireless network parameters, see the Zebranet
Table 6 • Wired Network Parameters
®
Wireless User Guide.
XiIIIPlus
Z4Mplus/Z6Mplus
105SL
PAX4
Xi4
ZM400/ZM600
S4M
LCD OptionDetails
WIRED PS CHECK?
PRIMARY NETWORK
LOAD LAN FROM?
The Xi4 and the
ZM400/ZM600 LCD
menu will appear as:
LOAD FROM EXT?
ACTIVE PRINTSRVR
IP PROTOCOL
The S4M LCD menu will
appear as:
This tells if the printer searches for a
wired print server at bootup.
This allows you to see if the printer is
using a IP setting from the wireless or a
wired print server at bootup.
This determines if the printer uses IP
settings from the printer or the print
server at bootup.
This allows you to see which print
server is being used.
The allows you to see if the user
(permanent) or the server (dynamic)
selects the IP address.
OBTAIN IP ADDRESS
followed by:
CHANGE IP PROTOCOL
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Table 6 • Wired Network Parameters
Control Panel
Control Panel Menu Options
95
XiIIIPlus
Z4Mplus/Z6Mplus
105SL
PAX4
Xi4
ZM400/ZM600
S4M
LCD OptionDetails
IP ADDRESS
The S4M LCD menu will
appear as:
This allows you to modify this setting,
only when Permanent is select for
OBTAIN IP ADDRESS.
CHANGE IP ADDRESS
SUBNET MASK
The S4M LCD menu will
appear as:
This allows you to view the subnet
mask.
CHANGE SUBNET MASK
DEFAULT GATEWAY
The S4M LCD menu will
appear as:
This allows you to view the default
gateway .
CHANGE DEFAULT GATEWAY
MAC ADDRESS
RESET NETWORK
This allows you to view the MAC
address for the current wireless radio
card.
This allows you to reinitialize the
wireless radio card and the print server
(wired or wireless).
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Hardware Troubleshooting
98
Troubleshooting the 10/100 PS
Tr oubleshooting the 10/100 PS
Resetting to Factory Default
Note • You must have an active network cable connected to the 10/100 PS device to default
the device using the
To reset the 10/100 PS configuration parameters to the factory defaults, press the Test button
and hold it in while turning on the printer. Keep the test button pressed until the Status
Indicator light turns green, then release the test button. After approximately 20 seconds, a
configuration label prints automatically.
10/100 PS Status Indicator
A bi-color Status Indicator displays the operational status of the 10/100 PS. The following
conditions might occur:
• During normal operation, the LED is solid green for more than 30 seconds.
This indicates all the hardware is functioning properly and 10/100 PS has detected the
presence of the network. It does not me an the 10/100 PS has an IP address or is attached to
a printer queue.
Test button.
• If the LED is slowly flashing red, the 10/100 PS has not detected the presence of a
network cable. To solve the problem:
1.Turn the printer off (O).
2.Remove the network cable from the 10/100 PS.
3.Plug the network cable back in until you hear a click.
4.Check the other end of the cable in the same manner.
5.Turn the printer on (l). If the 10/100 PS still does not detect a cable, continue.
Important • Cables with a rating higher than CAT-6 have not been tested.
6.Verify that the network cable is appropriate for the network and has an RJ-45
connector.
7.Co nnect the 10/100 PS to a network drop that is a known good network connection. If
the 10/100 PS is still unable to detect the network cable, contact Technical Support for
assistance.
• If the LED is slowly flashing green (1 time/sec), the 10/100 PS is trying to print a job. If
the job does not print, check the following:
1.Verify that the printer has media and ribbon (if in thermal transfer mode).
2.If the printer is showing any errors, it is unlikely that the 10/100 PS can send data to
the printer. The LED continues to blink until the printer malfunction is resolved or until
the printer is turned off
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(O).
Hardware Troubleshooting
Troubleshooting the 10/100 PS
3.Fla shing re d indica tes th e Power On Self-Test (POST) is in progress.
• If an active network cable is connected and the LED is solid red for more than 30 seconds,
the 10/100 PS has failed the POST. If the failure is not severe, the 10/100 PS attempts to
print a configuration label on the printer. A failed POST may be a connection to a
malfunctioning 10/100 PS device.
1.Turn the printer off (O), wait 10 seconds, then turn the printer on (I).
2.If the 10/100 PS still fails the POST, continue below.
3.The 10/100 PS has a hardware problem that can be fixed only by replacing or
returning the unit. Contact Repair for repair or replacement information.
• If the LED is alternately flashing red and green for longer than 2 minutes, the 10/100 PS
is in firmware-download mode. This means it is waiting for new firmware data to be sent
before it continues normal functioning. Perform the following:
1.If the 10/100 PS was purposely put into firmware-download mode, finish the
download with the proper update utility. Visit the Zebra Web site at http://www .zebra.c om
to download this utility.
99
2.If the 10/100PS was not purposely put into firmware-download mode or if you wish
to exit this mode, default the unit. Follow the instructions in 10/100 PS Status Indicator
on page 98.
3.Contact Technical Support for additional help.
10/100 PS Network Status/Activity Indicator
A bi-color Status/Activity LED indicates network speed, established link, and network
activity.
• If the LED is off, no link was established.
• If the LED is solid green, a 100BASE-T link is established.
• If the LED is flashing green, a 100BASE-T link is established and network activity has
been detected.
• If the LED is solid orange, a 10BASE-T link is established.
• If the LED is flashing orange, a 10BASE-T link was established and network activity has
been detected.
Network activity detected by this LED does not mean the activity is data for the print server.
The activity is all activity on the network seen on the 10/100 PS.
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Hardware Troubleshooting
Troubleshooting the 10/100 PS
ZebraNet Bridge Discovery or Configuration Problems
If you are having problems using ZebraNet Bridge to discover or configure the unit, check the
following:
• Verify there is not a router between the workstation running ZebraNet Bridge and the
10/100 PS. Because the 10/100 PS does not have an IP address, TCP/IP communication
cannot be started across a router. Run ZebraNet Bridge on the same subnet as the
10/100 PS.
• Verify the 10/100 PS has a solid green light. If the LED shows a rapidly flashing green
light, check the network cable that is attached.
Unable to Print
If you are having problems printing, verify that there is communica tion between the 10/100 PS
and the printer. Check the following:
• Print a configuration label by pressing the test button on the 10/100 PS. If a configuration
label does not print, verify the printer has media and ribbon (if used) and is not pau s ed.
• Ping the printer to determine the ability to communicate with the printer. See Ping the
Printer.
• Or open a Telnet session and send a ZPL command to print a configuration label. See
Telnet on page 101 for more information.
• Check obvious error conditions such as head open, out of media, out of ribbon, etc.
• If problems persist, contact Technical Support.
Ping the Printer
To ping the printer, complete these steps:
1. Open a DOS window.
To open a DOS window, click on
2. In the Open text box, type: cmd
3. From the DOS prompt, type:
ping xxx.xxx.xxx.xxx
where xxx.xxx.xxx.xxx is the IP address of the print server
Start > Run.
47619L-006 Rev. AZebraNet® 10/100 Print Server User Guide02/01/2011
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