Zebra 112-7AE-00013 User Manual

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Zebra

XiIIIPlus™/R110Xi™/R170Xi™

User Guide

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therein are owned by Brady Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to th eir respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Brady Corporation and its subsidiaries

(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,

or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Part Number: 13383L-004 Rev. A

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Declaration of Conformity

I have determined that the Zebra printers identified as the

XiIIIPlus™ Series

110XiIIIPlus, R110Xi, 140XiIIIPlus,

170XiIIIPlus, R170Xi, 220XiIIIPlus

manufactured by:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and Industrial use

If no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

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Compliance Information

FCC Compliance Statement

This device complies with Part 15 rules. Operation is subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables.

FCC Radiation Exposure Statement (for printers with RFID encoders)

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be in stalled and operated with minimum distance 20cm between the radiator and your body.

This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

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Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Control Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Control Panel Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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Contents

Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connect the Printer to the Computer or Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Prepare the Media for Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Load Media in Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Upper Media Sensor—Inside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Upper Media Sensor—Outside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

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Contents

Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Standard Printer Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

5 • Print Modes and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

RFID Capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Select the Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Load Media in Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Load Media in Rewind Mode (No Cutter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Load Media in Rewind Mode with Cutter Option . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Install the Rewind Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Remove Media Liner from the Rewind or Peel Spindle . . . . . . . . . . . . . . . . . . . . . . 129

6 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131

Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132

Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133

Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137

Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140

Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143

7 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157

RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158

Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

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Contents

Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166

FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170

Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172

8 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173

Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174

Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177

RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178

USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180

Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181

Applicator Interface Connector Pin Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 183

Jumper Configurations and Pinouts for +5 V I/O Operation . . . . . . . . . . . . . . . . . . . 186

Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187

9 • PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

PCMCIA PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190

10 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Zebra Programming Language (ZPL). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194

Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195

Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed . . . . . . . . . . . . . 196

RXi or XiIIIPlus with RFID Reader Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198

Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 199

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Contents

Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

110XiIIIPlus and R110Xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200

90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

170XiIIIPlus, R170Xi, and 220XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203

Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

110XiIIIPlus and R110Xi Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers . . . . . . . . . . . . . . . . . 207

90XiIIIPlus and 96XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209

End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221

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Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

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About This Document

This section provides you with contact information, docu men t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

The Americas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Europe, Africa, Middle East, and India. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

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About This Document

Who Should Use This Document

This User Guide is intended for use by any person wh o needs to perform routine mai ntenance, upgrade, or troubleshoot problems with the printer.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction on page 17 This section provides a high-level overview of the

Printer Setup on page 25 This section provides the tasks that you must

Operations on page 39 This section provides the procedures for loading

printer and its components.

complete and the issues that you must consider before you load and configure your printer.

and calibrating the printer.

Configuration on page 65 This section describes the control panel parameters

that are used to configure the printer for operation.

Print Modes and Options on page 99 This section describes the print modes and other

options available for the printer.

Routine Maintenance on page 131 This section provides routine cleaning and

maintenance procedures.

Troubleshooting on page 145 This section provides information about errors that

you might need to troubleshoot. Assorted diagnostic tests are included.

Data Ports on page 173 This section describes the standard communication

ports available to connect the printer to your computer or network.

Specifications on page 193 This section provides the features of and

specifications for this printer.

Glossary on page 217 The glossary provides a list of common terms.

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Contacts

Web Site

The Americas

About This Document

Contacts

You can contact Zebra Technologies at the following:

http://www.zebra.com

Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to

http://www.zebra.com/support.

Regional Headquarters Technical Support Customer Service Dept.

Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A T: +1 847 793 2600 Toll-f ree +1 800 423 0422 F: +1 847 913 8766

T: +1 877 ASK ZEBRA (275 9327 ) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +1 877 ASK ZEBRA (275 9327 ) E: clientcare@zebra.com

Europe, Africa, Middle East, and India

Regional Headquarters Technical Support Internal Sales Dept.

Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire, HP13 6EQ, UK

T: +44 (0)1494 472872 F: +44 (0) 1494 450103

T: +44 (0) 1494 768298 F: +44 (0) 1494 768210 Germany: Tsgermany@zebra.com France: Tsfrance@zebra.com Spain/Portugal: Tsspain@zebra.com All other areas: Tseurope@zebra.com

Asia Pacific

Regional Headquarters Technical Support Customer Service

Zebra Technologies Asia Pacific, LLC 120 Robinson Road #06-01 Parakou Building Singapore 068913 T: +65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838 E: China: tschina@zebra.com All other areas: tsasiapacific@zebra.com

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +44 (0) 1494 768316 F: +44 (0) 1494 768244 E: cseurope@zebra.c om

For printers, parts, media, and ribbon, please call your distributor, or contact us.

T: +65 6858 0722 F: +65 6858 0836

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About This Document

Document Conventions

The following conventions are used throughout this document to convey certain information.

Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location.

LCD Display Examples Te xt from a printer’s Liquid Crystal Display (LCD) appears in

Bubbledot ICG font.

Command Line Examples Command line examples appear in Courier New font. For example, type

Files and Directories File names and directories appear in Courier New font. For example, the

Icons Used

ZTools to get to the Post-Install scripts in the bin directory.

Zebra<version number>.tar file and the /root directory.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

Caution • (No icon) Advises you that failure to take or avoid a specific action could result in

physical harm to the hardware.

Important • Advises you of informatio n that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

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About This Document

Document Conventions

Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.

Figure 1 • Sample Figure with Callouts

SETUP/EXIT button

CALIBRATE button

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About This Document

Document Conventions

Notes • ___________________________________________________________________

__________________________________________________________________________

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Introduction

This section provides a high-level overview of the printer and its components.

Contents

External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Control Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Control Panel Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

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Introduction

External View

Figure 2 shows the outside of the printer.

Figure 2 • Exterior of Printer

Front

Rear

Control panel

Media door

Electronics cover

Power switch (O = Off, I = On)

AC power connector

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Printer Components

Figure 3 shows the components inside the media compartment of your printer. Depending on

installed options, your printer may look slig htly different.

Figure 3 • Printer Components

4 5

Introduction

Printer Components

3 2

Printhead-open lever

Peel-off/tear-off bar

Platen roller

Ribbon take-up spindle

Ribbon supply spindle

Media supply hanger

Media supply guide

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Introduction

Control Panel

All controls and indicators for the printer are located on the control panel (Figure 4).

•The control panel Liquid Crystal Display (LCD) shows the operating status and printer

parameters.

•The control panel buttons are used to control t he printer operations and to set parameters.

•The control panel lights (LEDs) show the printer’s operating status or indicate which

control panel buttons are active.

Figure 4 • Location of Control Panel Buttons and Lights

LCD

PLUS button

MINUS button

PREVIOUS button

NEXT/SAVE butto n

SETUP/EXIT button

FEED button

PAUSE button

CANCEL button

CALIBRATE button

Indicator lights

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Control Panel LCD

The control panel LCD functions differently in different printer modes.

•In Operating mode, the LCD displays the printer’s status, sometimes in conjunction with

a control panel light (see Contr ol Pan e l In di ca tor Lights on page 23).

•In Pause mode, the printer stops printing temporarily.

•In Setup mode, you can use the control panel LCD to view or modify printer parameters

(see Control Panel Parameters on page 71).

•In Error mode, the LCD may display an alert or error message (see LCD Error Messages

on page 147).

Control Panel Buttons

Table 1 describes the function of each button.

Table 1 • Control Panel Buttons

Introduction

Control Panel

Button

PAU S E

FEED

CANCEL

CALIBRATE

Appearance

Function

Stops and restarts the printing process or removes error messages and clears the LCD.

• If the printer is idle, it enters Pause mode immediately.

• If the printer is printing, the label is completed before the printer pauses. Advances a blank label.

• If the printer is idle or paused, the label is fed immediately.

• If the printer is printing, the label is fed after printing finishes.

CANCEL

functions only in Pause mode. Pressing CANCEL once has these

effects:

• Cancels the label format that is currently printing.

• If no label format is printing, the next one to be printed is canceled.

• If no label formats are waiting to be printed, T o clear the printer’s entire label format memory, press and hold

CANCEL is ignored.

CANCEL.

When the formats are cleared, the DATA light turns off. Calibrates the printer for the following:

• Media length

• Media type (continuous or non-continuous)

• Print mode (direct thermal or thermal transfer)

• Sensor values For more information on calibration, see Calibrate the Printer on page 56.

SETUP/EXIT

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Enters and exits Setup mode.

Page 22

Introduction

Control Panel

Table 1 • Control Panel Buttons (Continued)

Button

NEXT/SAVE

LEFT OVAL

RIGHT OVAL

Appearance

Function

When in Setup mode, scrolls the LCD to the previous parameter. Press and hold to scroll quickly.

• When in Setup mode, scrolls the LCD to the next parameter. Press and hold to scroll quickly.

• When exiting Setup mode, saves any ch anges you have made in the configuration and calibration sequence.

Changes the parameter values. Common uses are to decrease a value, to answer “no,” to scroll through choices, or to change the cursor position while entering the password.

Changes the parameter values. Common uses are to increase a value, to answer “yes,” to scroll through choices, or to change values while entering the password.

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Control Panel Indicator Lights

Table 2 describes lights on the control panel that indicate different printer conditions.

Note • If two operating conditions occu r simultan eously (for example, one tha t causes a light

to be on constantly and one that causes the same light to flash), the indicator light flashes.

Table 2 • Control Panel Indicator Lights

Light Appearance Status Indication

POWER Off The printer is off or power is not applied.

On The printer is on.

Introduction

Control Panel

TAKE LABEL

Off Normal operation. Flashing (Peel mode only.) The label is available. Printing pauses

until the label is removed.

ERROR Off Normal operation—no printer errors.

Flashing A printer error exists. Check the LCD for more information.

CHECK RIBBON

Off Normal operation—ribbon (if used) is properly loaded. On Printing is paused, the LCD displays a warnin g message,

and the PAUSE light is on.

• If the printer is in Direct Thermal Mode: ribbon is loaded.

• If the printer is in Thermal Transfer Mode: no ribbon is loaded.

PAPER OUT Off Normal operation—media is properly loaded.

On No media is under the media sensor. Printing is paused, the

LCD shows an error message, and the PAUSE light is on.

PAUSE Off Normal operation.

On The printer stopped all printing operations. Causes include:

• PAUSE was pressed

• A label format included a pause command

• The online verifier detected an error

• A printer error was detected.

The LCD gives additional information.

DATA Off Normal operation. No data being received or processed.

On The printer is processing data or is printing. No data is being

received.

Flashing The printer is receiving data from or sending status

information to the host computer.

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Introduction

Control Panel

Notes • ___________________________________________________________________

__________________________________________________________________________

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Printer Setup

This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.

Contents

Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28

Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connect the Printer to the Computer or Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

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Printer Setup

Before You Begin

Review this checklist, and resolve any issues before you set up or use your printer.

 Unpack and Inspect the Printer Have you unpacked the printer and inspected it for

 Select a Site Have you selected an appropriate location for the printer? If y ou have not,

 Connect to a Data Source Have you determined how the printer will connect to a

 Attach a Power Cord Do you have the correct power cord for your printer? If you are

 Select Media Do you have the correct media for your application? If you are unsure,

 Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if

damage? If you have not, see Unpack and Inspect the Printer on page 27.

see Select a Site for the Printer on page 28.

data source (usually a computer)? For more information, see Select a Data

Communication Interface on page 29.

unsure, see Power Cord Specifications on page 34. To attach the powe r cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 33.

see Types of Media on page 35.

needed? If you are unsure, see Ribbon Overview on page 37.

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Handling the Printer

This section describes how to handle your printer.

Unpack and Inspect the Printer

When you receive the printer, immediately unpack it and inspect for shipping damage.

• Save all packing materials.

• Check all exterior surfaces for damage.

• Raise the media door, and inspect the media compartment for damage to components.

If you discover shipping damage upon inspection:

• Immediately notify the shipping company and file a damage report.

• Keep all packaging material for shipping company inspection.

• Notify your authorized Zebra reseller

Important • Zebra Technologies is not responsible for any damage incurred during the

shipment of the equipment and will not repair this damage under warranty.

Printer Setup

Handling the Printer

Store the Printer

If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the conditions shown in Table 3.

Temperature Relative Humidity

–40°F to 140°F (–40° to 60°C) 5% to 85% non-condensing

Ship the Printer

If you must ship the printer:

• Turn off (O) the printer, and disconnect all cables.

• Remove any media, ribbon, or loose objects from the printer interior.

• Close the printhead.

• Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed.

Table 3 • Storage Temperature and Humidity

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Printer Setup

Select a Site for the Printer

Consider the following whe n selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 198.

Provide Proper Operating Conditions

This printer is designed to function in a wide range of environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see

General Specifications on page 198. Table 4 shows the temperature and relative humidity requirements for the printer when it is

operating.

Table 4 • Operating Temperature and Humidity

Mode Temperature Relative Humidity

Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing. Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.

Caution • Do not place any padding or cushioning material behind or under the printer

because this restricts air flow and could cause the printer to overheat.

Provide a Data Source

If the printer will be located away from the data source (such as a computer), the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces and their limitations, see Select a Data Communication

Interface on page 29.

Provide a Power Source

Place the printer within a short distance of a power outlet that is easily accessible.

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Select a Data Communication Interface

Table 5 provides basic information about data communication interfaces that you can use to

connect your printer to a comput er. Y ou may se nd label format s to the prin ter through any data communication interface that is available. Select an interface that is supported by both your printer and your computer or your Local Area Network (LAN).

Table 5 • Charact eristics of the Data Communication Interfaces

Standard or

Interface

RS-232 Serial Standard • Maximum cable length of 50 ft (15.24 m).

Optional on Printer

Characteristics

• You may need to change printer parameters to match the host computer.

• You need to use a null-modem adaptor to connect to the printer if using a standard modem cable.

Printer Setup

IEEE 1284 Bidirectional Parallel

Standard • Maximum cable length of 10 ft (3 m).

• Recommended cable length of 6 ft (1.83 m).

• An Ethernet print server takes up or covers this port on the printer.

• No printer parameter changes required to match the host computer.

USB Standard • Maximum cable length of 16.4 ft (5 m).

• No printer parameter changes required to match the host computer.

Internal wired Ethernet print server

Optional • Can print to the printer from any computer on your LAN.

• Can communicate with the printer through the printer’s web pages.

• Computer must be equipped with an Ethernet board.

• The printer must be configured to use your LAN.

Wireless Ethernet print server

Optional • Can print to the printer from any computer on your Wireless

Local Area Network (WLAN).

• Can communicate with the printer through the printer’s web pages.

• Computer must be equipped with an Ethernet board.

• The printer must be configured to use your WLAN.

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Printer Setup

Select a Data Communication Interface

Data Cables and Wireless Cards

You must supply all data cables or wireless cards for your application.

Data Cables Ethernet cables do not require sh ielding, but all oth er data cabl es must be fully shielded and fitted with metal or metallized connector shells. Unshielded data cables may increase radiated emissions above the regulated limits.

To minimize electrical noise pickup in the cable:

• Keep data cables as short as possible.

• Do not bundle the data cables tightly with the power cords.

• Do not tie the data cables to power wire conduits.

Wireless Cards For supported wireless cards, refer to the ZebraNet Wireless Print Server and Wireless Plus Print Server User Guide. A copy of the manual is available at

http://www.zebra.com/manuals or on the user CD that came with your printer.

Connect the Printer to the Computer or Network

Table 6 shows how to connect the different types of data cables to your printer and computer.

The connectors on the back of your computer may be in different locations than on the sample computer shown in this section.

Caution • Ensure that the printer power is off (O) before connecting data communications

cables. Connecting a data communications cable while the power is on ( printer.

I) may damage the

Table 6 • Connecting the Printer to a Computer or Network

Interface Connection and Configuration

RS-232 Serial The baud rate, number of data and stop bits, the parity, and the

XON/XOFF or DTR control must match those of the host computer. See

Control Panel Param eters on page 71 to view or change these parameters.

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Select a Data Communication Interface

Table 6 • Connecting the Printer to a Computer or Network (Continued)

Interface Connection and Configuration

Printer Setup

IEEE 1284 Bidirectional

No additional configuration is necessary. An Ethernet print server takes u p or covers this port on the printer.

Parallel

USB No additional configuration is necessary.

Caution • Be careful not to plug the USB cable into the wired Ethernet

print server connector on the printer because doing so will damage the connector.

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Printer Setup

Select a Data Communication Interface

Table 6 • Connecting the Printer to a Computer or Network (Continued)

Interface Connection and Configuration

Internal wired Ethernet print server

Wireless Ethernet print server

Refer to the ZebraNet 10/100 Print Server User and Reference Guide for configuration instructions. A copy of this manual is available at

http://www.zebra.com/manuals or on the user CD that came with your

printer.

Refer to the ZebraNet Wireless Print Server and Wireless Plus Print Server User Guide for configuration instructions. A cop y of this manual is available at http://www.zebra.com/manuals or on the user CD that came with your printer.

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Connect the Printer to a Power Source

The AC power cord must have a three-prong female connector on one end that plugs into the mating AC power connector at the rear of the printer. If a power cable was not included with your printer, refer to Power Cord Specifications on page 34.

Caution • For personnel and equipment safety, always use an approved three-conductor

power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific three-conductor grounded plug configuration.

To connect the printer to a power source, complete these steps:

1. Toggle the printer power switch to the off (O) position.

2. Plug the power cord into the AC power connector (1) on the rear of the printer.

Printer Setup

Connect the Printer to a Power Source

3. Plug the other end of the power cord into a power outlet near the printer.

4. Turn on (I) the printer.

The control panel LCD and lights activate, indicating that the printer is booting up.

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Printer Setup

Connect the Printer to a Power Source

Power Cord Specifications

Caution • For personnel and equipment safety, always use an approved three-conductor

power cord specific to the region or country intended for installation. This cord must use an IEC 320 female connector and the appropriate region-specific, three-conductor grounded plug configuration.

Depending on how your printer was ordered, a power cord may or may not be included. If one is not included or if the one included is not suitable for your requirements, see Figure 5 and refer to the following guidelines:

• The overall cord length must be less than 9.8 ft. (3 m).

• The cord must be rated for at least 10 A, 250 V.

• The chassis ground (earth) must be connected t o ensure safety and redu ce electromagnetic

interference.

Figure 5 • Power Cord Specifications

AC power plug for your country—This should bear

the certification mark of at least one of the known international safety organizations (Figure 6).

3-conductor HAR cable or other cable approved for

your country. IEC 320 connector—This should bear the

certification mark of at least one of the known international safety organizations (Figure 6).

Length ≤ 9.8 ft. (3 m). Rating 10 Amp, 250 VAC.

Figure 6 • International Safety Organization Certifications

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Page 35

Types of Media

Important • Zebra strongly recommends the use of Zebra-brand supplies for continuous

high-quality printing. A wide range of paper, polypropylene, polyester, and vinyl stock has been specifically engineered to enhanc e the print ing c apabi lities of the p rinter an d to pre vent premature printhead wear. To purchase supplies, go to http://www.zebra.com/howtobuy.

Your printer can use various types of media:

• Standard media—Most standard media uses an adhesive backing that sticks individual labels or a continuous length of labels to a liner.

• Tag stock—Tags are usually made from a heavy paper. Tag stock does not have adhesive or a liner, and it is typically perforated between tags.

• Radio frequency identification (RFID) “smart” media—RFID media can be used in a printer that is equipped with an RFID reader/encoder. RFID la bels are made from the same materi als and adhesives as non-RFID labels. Each label has an RFID transpon der (sometimes called an “inlay”), made of a chip and an antenna, embedded between the label and the liner. The shape of the transponder varies by manufacturer and is visible through the label. All “smart” labels have memory that can be read, and many have memory that can be encoded.

Printer Setup

Types of Media

Important • Transponder placement within a label depends on the transponder type and

the printer model. Make sure that you are using the correct “smart” media for yo ur printer.

Table 7 describes roll and fanf old media. Roll media is loaded into the printer while fanfold

media may be located inside or outside of the printer.

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Printer Setup

Types of Media

Table 7 • Roll and Fanfold Media

Media Type How It Looks Description

Non-Continuous Roll Media

Roll media is wound on a 3-in. (76-mm) core. Individual labels are separated by one or more of the following methods:

• Web media separates labe ls by gaps, holes, or notches.

• Black mark media uses pre-printed black marks on the back side of the media to indicate label separations.

• Perforated media has perforations that allow the labels or tags to be separated from each other easily. The media may also have black marks or other separations between labels or tags.

Non-Continuous Fanfold Media

Fanfold media is folded in a zigzag pattern. Fanfold media can have the same label separations as non-continuous roll media. The separations would fall on or near the folds.

Continuous Roll Media

Roll media is wound on a 3-in. (76-mm) core. Continuous roll media does not have gaps, holes, notches , o r

black marks to indicate label separations. This allows the image to be printed anywhere on the label. Sometimes a cutter is used to cut apart individual labels.

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Ribbon Overview

Ribbon is a thin film that is coated on one side with wax, resin, or wax resin, which is transferred to the media during the thermal transfer process. The media determines whether you need to use ribbon and how wide the ribbon must be.

When ribbon is used, it must be as wide as or wider than the media being used. If the ribbon is narrower than the media, areas of the printhead are unprotected and subject to premature wear.

When to Use Ribbon

Thermal transfer media requires ribbon for printing while direct thermal media does not. To determine if ribbon must be used with a particular media, perform a media scratch test.

To perform a media scratch test, complete these steps:

1. Scratch the print surface of the media rapidly with your fingernail.

2. Did a black mark appear on the media?

Printer Setup

Ribbon Overview

If a black mark... Then the media is...

Does not appear on the media Thermal transfer. A ribbon is required. Appears on the media Direct thermal. No ribbon is required.

Coated Side of Ribbon

Ribbon can be wound with the co ated si de on th e insi de or o utside (Figure 7). This printer can only use ribbon that is coated on t he outside. If you are unsure which side o f a particular roll o f ribbon is coated, perform an adhesive test or a ribbon scratch test to determine which side is coated.

Figure 7 • Ribbon Coated on Outside or Inside

Outside Inside

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Printer Setup

Ribbon Overview

Adhesive Test

If you have labels available, perform the adhesive test to determine which side of a ribbon is coated. This method works well for ribbon that is already installed.

To perform an adhesive test, complete these steps:

1. Peel a label from its liner.

2. Press a corner of the sticky side of the label to the outer surface of the roll of ribbon.

3. Peel the label off of the ribbon.

4. Observe the results. Did flakes or particles of ink from the ribbon adhere to the label?

If ink from the ribbon... Then...

Adhered to the label The ribbon is coated on the outside and can be used in

this printer.

Did not adhere to the label The ribbon is coated on the inside and cannot be used in

this printer. To verify this, repeat the test on the other surface of the roll of ribbon.

Ribbon Scratch Test

Perform the ribbon scratch test when labels are unavailable.

To perform a ribbon scratch test, complete these steps:

1. Unroll a short length of ribbon.

2. Place the unrolled section of ribbon on a piece of paper with the outer surface of the

ribbon in contact with the paper.

3. Scratch the inner surface of the unrolled ribbon with your fingernail.

4. Lift the ribbon from the paper.

5. Observe the results. Did the ribbon leave a mark on the paper?

If the ribbon... Then...

Left a mark on the paper The ribbon is coated on the outer surface. Did not leave a mark on the

paper

The ribbon is coated on the inner surface and cannot be used in this printer. To verify this, repeat the test on the other surface of the roll of ribbon.

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Operations

This section provides the procedures for loading and calibrating th e pri nt er.

Note • Complete the tasks and resolve the issues in Printer Setup on page 25 before

operating the printer.

Contents

Prepare the Media for Loading. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Load Media in Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Load Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Remove Used Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Upper Media Sensor—Inside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58

Upper Media Sensor—Outside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

Lower Media Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

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Operations

Prepare the Media for Loading

You can use roll media or fanfold media in yo ur printer. Roll media hangs on and is loaded from the media supply hanger. Fanfold media is stored away from or in the bottom of the printer and can drape across the media supply hanger.

Roll Media

To place roll media on the media supply hanger, complete these steps:

1. Slide out and flip down the media supply guide.

2. Place the roll of media on the media supply hanger. Push the roll back as far as it will go.

3. Flip up the media supply guide, and then slide it in until it touches the edge of the roll.

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Fanfold Media

You can load fanfold media through the rear access slot or through the bottom access slot. Using the media supply hanger is optional.

Prepare the Media for Loading

Figure 8 • Rear Feed Using Media Supply Hanger

Operations

Figure 9 • Bottom Feed Without Using Media Supply Hanger

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Operations

Prepare the Media for Loading

To load fanfold media, complete these steps:

1. Thread the fanfold media through the rear or bottom access slot.

2. Do you wish to use the media supply guide?

If… Then…

No Continue with the media loading procedure for the desired print mode. Yes

a. Slide out and flip down the media supply guide.

b. Drape the media over the media supply hanger.

3. Flip up the media supply guide, and then slide it in u ntil it tou ches the edge

of the media.

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Page 43

Print Modes

The printer can print on roll or fanfold media and use different print modes for label removal. Use a print mode that matches the media being used and the printer options available (Table 8). For more information on the types of media, see Types of Media on page 35.

Mode When to Use Printer Action

Table 8 • Print Modes

Operations

Print Modes

Tear-Off (default setting) Use for most applications.

Can use roll or fanfold media. See Load Media in

Tear-Off Mode on page 44.

Peel-Off Use only if printer has the

Peel-Off or Rewind option. Usually uses roll media. See

Load Media in Peel-Off Mode on page 102.

Cutter Use only if printer has a

cutter option. Usually uses roll media. See Load Media

in Cutter Mode on page 109.

Rewind Use only if printer has the

Rewind option without a cutter. Can use roll or fanfold media. See Load

Media in Rewind Mode (No Cutter) on page 114.

Rewind with Cutter Option Use only if printer has the

Rewind option and a cutter. Can use roll or fanfold media. See Load Media in

Rewind Mode with Cutter Option on page 121.

Each label or strip of labels can be torn off after printing.

The liner is peeled away from the label during printing. When the printed label is removed, the next label prints.

The printer automatically cuts the label after it is printed.

The media and/or liner are rewound onto a core as they are printed.

The media and/or liner are rewound onto a core as they are printed. The labels are not cut.

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Operations

Load Media in Tear-Off Mode

Tear-Off is the default mode. Figure 10 shows roll media loaded in Tear-Off mode.

Figure 10 • Tear- Off Mode

Printhead-open lever

Media guide

Media guide roller

Media supply guide

Media supply hanger

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Load Media in Tear-Off Mode

Caution • While performing any tasks near an open printhead, remove all rings, watches,

hanging necklaces, identification badges, or other metallic objects that could touch the printhead. You are not required to turn off the printer power when working near an open printhead, but Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as label formats, and you must reload them before you resume printing.

To load roll media, complete these steps:

1. Set the printer to Tear-Off mode. See Select Print Mode on page 73 for instructions.

2. Insert media into the printer. See Prepare the Media for Loading on page 40 for

instructions.

3. Open the printhead assembly by rotating the printhead-open lever (1) counter-clockwise.

Operations

4. Loosen the thumb screw (not visible from this angle) that is located on the bottom of the

outer media guide (

1).

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Operations

Load Media in Tear-Off Mode

5. Slide the outer media guide (1) all the way out.

6. If your printer includes a media dancer assembly (1), thread th e media unde r the media

dancer assembly roller. For all printers, thread the media under the media guide roller ( and then the upper media sensor (

Important • Make sure that you thread the media under these components. If you thread

3).

the media over the them, the media obstructs the ribbon sensor and causes a false

RIBBON OUT error.

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Operations

Load Media in Tear-Off Mode

7. Push the media forward until it passes under the printhead assembly (1), under the

snap plate (

2), and then over the platen roller (3).

8. Align the media with the inner media guide (1). Slide in the outer media guide (2) until it

just touches the edge of the media.

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Operations

Load Media in Tear-Off Mode

9. Tighten the thumb screw (not visible from this angle) that is located on the bottom of the

outer media guide (

1).

10. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)

clockwise until it locks into place.

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Load Ribbon

Use the instructions in this section to load ribbon for use with thermal transfer labels. For direct thermal labels, do not load rib bo n in th e printer. The ribbon path is slightly different for printers with ribbon dancers (Figure 11).

Important • Use ribbon that is wider than the media to protect the printhead from wear.

Ribbon must be coated on the outside.

Without Ribbon Dancer With Ribbon Dancer

Figure 11 • Ribbon Path

Operations

Load Ribbon

Caution •

While performing any tasks near an open printhead, remove all rings, watches,

To load ribbon, complete these steps:

1. Align the arrow (1) on the ribbon take-up spindle knob with the notch (2) in the ribbon

take-up spindle.

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Operations

Load Ribbon

2. Align the segments of the ribbon supply spindle.

3. Orient the ribbon with the loose end unrolling clockwise.

4. Place the roll of ribbon on the ribbon supply spindle. Push the roll back as far as it will go.

5. A ribbon leader makes ribbon loa ding an d unloa ding ea sier. Does your roll of ribbon have

paper or something else attached to the end to serve as a ribbon leader?

If… Then…

Yes Continue with the next step. No

a. Tear off a strip of media (labels and liner) about 6–12 in. (150–305 mm)

long from the roll.

b. Peel a label from the media strip. c. Use this label (1) to attach the end of the ribbon (2) to the media strip (3).

The media strip acts as a leader.

23 1

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Operations

Load Ribbon

6. Open the printhead assembly by rotating the printhead-open lever counter-clockwise.

7. Does your printer contain a ribbon dancer assembly? (See Figure 11 on page 49 for the

ribbon dancer location.)

If... Then...

No Thread the ribbon over the media dancer assembly (1) and under the

ribbon guide roller (

2).

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Operations

Load Ribbon

If... Then...

Yes

a. Thread the ribbon through the ribbon dancer. The ribbon must go

under the upper roller (

b. Thread the ribbon under the ribbon guide roller (3).

1) and then over the lower roller (2).

8. Push the ribbon leader forward until it passes under the printhead assembly (1), over the

snap plate (2), and then over the platen roller (3).

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Operations

Load Ribbon

9. Bring the ribbon leader over the upper ribb on roller (1) and then toward the ribbon take-up

spindle (

2).

10. Wind the ribbon leader and attached ribbon counterclockwise around the ribbon take-u p

spindle.

11. Rotate the spindle counterclockwise several turns to wind the ribbon and remove any

slack.

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Operations

Load Ribbon

12. Push down the printhead assembly (1), and then rotate the printhead-open lever (2)

clockwise until it locks into place.

Remove Used Ribbon

Remove used ribbon from the ribbon take-up spindle each time you change the roll of ribbon.

To remove used ribbon, complete these steps:

1. Has the ribbon run out?

If the ribbon... Then

Ran out Continue with the next step. Did not run out Cut or break the ribbon before the ribbon take-up spindle.

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Operations

Load Ribbon

2. While holding the ribbon take-up spindle, turn the ribbon release knob clockwise until it

stops. The ribbon release bars pivot down, easing the spindle’s grip on the used ribbon.

3. Slide the used ribbon off of the ribbon take-up spindle and discard.

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Operations

Calibrate the Printer

Calibrate the printer when it is first put into service. Calib ra tio n allows the printer to establish the proper settings for the specific media and ribbon used in your application. You may calibrate the printer at other times as needed. Table 9 shows the different methods for calibration.

Table 9 • Types of Calibration

Type of Calibration Description When/How It Occurs

Auto-calibration The printer automatically sets the

value it detects for the spaces between labels.

Long (Standard) Calibration

The printer does the following:

• feeds media and ribbon

• sets the values it detects for media length, media type (continuous or non-continuous), and print mode (thermal transfer or direct thermal)

• updates the sensor values

Occurs at the following times:

• When the printer is first turned on if CALIBRATION is selected for

MEDIA POWER UP (see Select

Media Power-Up Option on page 90).

• When the printer feeds media after the printhead is closed if CALIBRATION is selected for

HEAD CLOSE (see Select Head

Close Option on page 91).

• As part of both the sensor profile and media and ribbon sensor calibration procedures.

To perform a long calibration, do one of the following:

• Press

• Select CALIBRATION for the

PAUSE on the control panel

to pause the printer, and then press

CALIBRATE.

MEDIA POWER UP or HEAD CLOSE parameter (see Select

Media Power-Up Option on page 90 or Select Head Close Option on page 91).

Short Calibration The printer calibrates using the

current sensor values rather than detecting the spaces between labels and resetting the sensors. This calibration sequence uses fewer labels than the long calibration sequence, but it is less reliable because the values that are stored in the sensors c ould be incorrect.

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Select SHORT CAL for the

POWER UP or HEAD CLOSE

parameter (see Select Media

Power-Up Option on page 90 or Select Head Close Option on page 91.

MEDIA

Page 57

Calibrate the Printer

Table 9 • Types of Calibration (Continued)

Type of Calibration Description When/How It Occurs

Operations

Sensor Profile Calibration

Media and Ribbon Sensor Sensitivity Calibration

The printer auto-calibrates and prints a media sensor profile.

One of the most common adjustments to printer settings. The printer resets the sensitivity of the sensors to detect correctly the media and ribbon that you are using. If you change the type of ribbon and/or media, you might need to reset the sensitivity of the media and ribbon sensors. When the sensors are at their new sensitivity, the printer performs an auto-calibration.

Select the SENSOR PROFILE option on the control panel. See Print

Sensor Profile on page 84 for

instructions. Select the

CALIBRATE

MEDIA AND RIBBON

option on the control panel. See Calibrate Media and

Ribbon Sensor Sensitivity on page 85

for instructions.

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Operations

Adjust Media Sensors

The transmissive sensor consists of two sections: a light source (the lower media sensor) and a light sensor (the upper media sensor). The media passes between th e two.

Adjust these sensors only when the printer cannot detect the top of the label. The co ntrol panel LCD displays the printer.

Note • For most models of XiIIIPlus, the upper media sensor can be positioned along the

inside half of the media (the side closest to the back frame of the printer) or the outside half of the media (the side farthest from the back frame of the printer). However, for the 220XiIIIPlus, you cannot move the sensors to the outside half of the media.

Upper Media Sensor—Inside Half of Media

To adjust the upper media sensor for the inside half of the media, complete these steps:

ERROR CONDITION PAPER OUT, even though there are labels lo aded in

1. Remove the ribbon (if ribbon is used).

2. See Figure 12. Locate the upper media sensor. The upper media sensor eye is directly

below the adjustment screw head.

Figure 12 • Upper Media Sensor Location

2 3

Upper media sensor adjustment screw

Upper media sensor

Printer back frame

3. Using a Phillips-head screwdriver, slightly loosen the upper media sensor adjustment

screw.

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4. Using the tip of the screwdriver, slide the upper sensor along the slot to the desired

position (for non-continuous media with a notch or hole in the media, the sensor must be directly above the notch or hole).

5. Tighten the adjustment screw to secure the upper media sensor.

Upper Media Sensor—Outside Half of Media

To adjust the upper media sensor for the outside half of the media, complete these steps (all models except the 220XiIIIPlus):

1. Remove the ribbon (if ribbon is used).

2. See Figure 12. Locate the upper media sensor. The upper media sensor eye is directly

below the adjustment screw head.

3. Using a Phillips-head screwdriver, remove the upper media sensor adjustment screw.

4. Lift the upper media sensor assembly from the slot, and move it and the wire cover to the

outside slot. Carefully pull the wires through the cable tie. You may need to set aside the sensor wire cover if the adjustment is too far to the outside.

Operations

Adjust Media Sensors

5. Replace and slightly tighten the adjustment screw.

6. Slide the upper media sensor along the slot to the desired position (for non-continuous

media with a notch or hole in the media, the sensor must be directly above the notch or hole).

7. Tighten the adjustment screw.

8. Make sure that the wires are routed back into the groove of the media sensor bracket.

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Operations

Adjust Media Sensors

Lower Media Sensor

To adjust the lower media sensor, complete these steps:

1. Locate the lower media sensor assembly under the rear roller (Figure 13). The sensor is a

spring clip holding a circuit board.

Figure 13 • Lower Media Sensor Location

Lower media sensor

2. Slide the lower sensor until it is under the upper media sensor. Gently pull wires out as

needed (wires should have a little slack).

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Adjust Printhead Pressure and Toggle Position

Print quality depends on the labels and ribbon used as well as the toggle pressure and position. Make sure that your labels and ribbon are acceptable for your application. If they are, check the toggle position and then the printhead pressure.

Toggle Position Adjustment

You may need to adjust the toggles if printing is too light on on e side or if thick labels are used. If the toggle pressure is too light or uneven, the labels and ribbon may slip.

To position the toggles, complete these steps:

1. Loosen the locking nuts (1) at the top of the toggle assemblies. (The 90XiIIIPlus and

96XiIIIPlus printers have only one toggle.)

Operations

2. Slide the toggles until they provide even pressure on the media.

• If you are using a 90XiIIIPlus or 96XiIIIPlus printer, position the single toggle over the center of the labels.

• All other printer models have two toggles. If the labels are too narrow to fit both toggles, position one toggle over the center of the labels and decrease the pressure on the unused toggle.

3. Tighten the lock ing nuts.

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Operations

Adjust Printhead Pressure and Toggle Position

Printhead Pressure Adjustment

If positioning the toggles properly does not solve a print quality problem, try adjusting the printhead pressure. Maximize printhead life by using the lowest pressure that produces the desired print quality.

Caution • Observe proper electrostatic safety precautions when handling any

static-sensitive components such as circuit boards and printheads.

To adjust printhead pressure, complete these steps:

1. Print some labels at 2.4 in. (61 mm) per second by running the PAUS E Self Test

on page 165.

2. While printing labels, use the control panel co ntrols to lower the dark ness setting u ntil the

labels are printing gray instead of black.

3. Loosen the upper knurled nuts on the toggle assemblies (1). (The 90XiIIIPlus and

96XiIIIPlus printers have only one toggle.)

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Operations

Adjust Printhead Pressure and Toggle Position

4. Some media types require higher pressure to print well. For these media types, incre ase or

decrease pressure using the lower knurled nuts (

1) until the left and right edges of the

printed area are equally dark.

5. Increase the darkness level using the control panel controls until the printing is clear.

6. Tighten the upper knurled nuts.

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Operations

Adjust Printhead Pressure and Toggle Position

Notes • ___________________________________________________________________

__________________________________________________________________________

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Configuration

This section describes the control panel parameters that are used to configure the printer for operation.

Contents

Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Enter Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

Exit Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Default Password Value. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Print a Configuration Label. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Control Panel Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71

Standard Printer Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

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Configuration

Setup Mode

After you have installed the media and ribbon and the Power- On Self T e st (POST) is complete, the control panel displays application using the control panel display and the buttons directly below it. If it becomes necessary to restore the initial printer defaults, see FEED and PAUSE Self Test on page 170.

Important • Certain printing conditions may require that you adjust printing parameters,

such as print speed, darkness, or print mode. These conditions include (but are not limited to):

• printing at high speeds

• peeling the media

• the use of extremely thin, small, synthetic, or coated labels

Because these and other factors affect print quality, run tests to determine the best combination of printer settings and media for your applic ation. A poor mat ch may limit p rint quality or print rate, or the printer may not fu nction properly in the desired print mode.

Note • If the printer is operating on an IP network and you have a ZebraNet 10/100

PrintServer or Wireless Plus Print Server, you can change the printer’s parameters in these additional ways:

• with ZebraLink™ WebView. For information, see the appropriate print server user guide.

• with ZebraNet Bridge. For information, see the ZebraNet Bridge Enterprise Printer Management User Guide.

PRINTER READY. You may now set printer parameters for your

Enter Setup Mode

To enter Setup Mode, complete these steps:

1. Press SETUP/EXIT.

2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters.

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Exit Setup Mode

To leave Setup mode, complete these steps:

1. Press SETUP/EXIT.

The LCD displays

2. Press the left or right oval to display the save options:

LCD Description

SAVE CHANGES.

Configuration

Setup Mode

PERMANENT

TEMPORARY

CANCEL

LOAD DEFAULTS

LOAD LAST SAVE

DEFAULT NET

3. Press NEXT/SAVE to select the displayed choice.

When the configuration and calibration sequence is done,

Stores values in the printer even when power is turned off. Saves the changes until power is turned off. Cancels all changes made since you entered Setup mode,

except for changes made to the darkness and tear-off settings, which go into effect as soon as they are made.

Restores all parameters other than the network settings back to the factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually.

Note • Loading factory defaults causes the printer to

auto-calibrate.

Loads values from the last permanent save. Restores the wired and wireless network settings back to

factory defaults.

PRINTER READY displays.

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Configuration

Change Password-Protected Parameters

Certain parameters, including the communication parameters, are password-protected by factory default.

Caution • Do not change password-protected parameters unless you have a complete

understanding of the parameters’ functions. If the parameters are set incorrectly, the printer may function unpredictably.

The first time that you attempt to change a password-protected parameter, the printer displays

ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit

numeric password. After you have entered the password correctly, you do not have to enter it again unless you leave Setup mode by pressing

To enter a password for a password-protected parameter, complete these steps:

1. At the password prompt, use the left oval to change the selected digit position.

2. When you have selected the digit that you wish to change, use the right oval to increase

the selected digit value. Repeat these two steps for each digit of the password.

SETUP/EXIT or by turning off (O) the printer.

3. After entering the password, press NEXT/SAVE.

The parameter you selected to change is displayed. If the password was entered correct ly, you can change the value.

Default Password Value

The default password value is 1234. The password can be changed using the Zebra Programming Language (ZPL) command pages (ZebraNet

PrintServer II, 10/100 Print Server, or Wireless Print Server required).

^KP (Define Password) or using the printer’s web

Disable the Password Protection Feature

You can disable the password protect io n feature so that it no longer prompts you for a password by setting the password to 0000 via the password-protection feature, send the ZPL comma nd 1 to 9999.

^KP ZPL command. To re-enable the

^KPx, where x can be any number from

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Print a Configuration Label

A configuration label lists the printer settings that are stored in configuration memory. After you load the media and ribbon (if necessary), print a configuration label as a record of your printer’s current settings. Keep the label to use when troubleshooting printing problems.

To print a configuration label, complete these steps:

1. On the control panel, press SETUP/EXIT.

2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters until you reach

LIST SETUP.

3. Press the right oval to confirm printing.

A configuration label prints (Figure 14).

Figure 14 • Configuration Label

Configuration

Print a Configuration Label

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Configuration

Print a Network Configuration Label

If you are using a print server, you can print a network configuration label after the printer is connected to the network.

To print a network configuration label, complete these steps:

1. On the control panel, press SETUP/EXIT.

2. Press NEXT/SAVE or PREVIOUS to scroll through the parameters until you reach

LIST NETWORK.

3. Press the right oval to confirm printing.

A network configuration label prints (Figure 15). An asterisk designates whether the wired or wireless print server is active. If n o wi reless print server is installed, the wireless portion of the label does no t print.

Figure 15 • Network Configuration Label (With a Wireless Print Server Installed)

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Control Panel Parameters

Use the LCD on the control panel to view and adjust printer settings.

How to View or Modify Parameters

While viewing parameters, press NEXT/SAVE to continue to the next parameter, or press

PREVIOUS to return to the previous parameter in the cycle. When a parameter is changed, an

asterisk (*) appears in the upper left corner of the display to indicate that the value is different from the one currently active in the printer.

Note • Your label preparation software or the printer driver may override adjustments made

through the control panel. Refer to the software or driver documentation for more information.

Additional Parameters

Additional parameters appear in the following situations:

Configuration

Control Panel Parameters

• When a wired print server is installed in the printer. For more information, see the appropriate manual: the ZebraNet 10/100 Print Server User and Reference Guide or the PrintServer II User and Reference Guide.

• When a wireless print server is installed in the printer. For more information, see the

ZebraNet Wireless Print Server and Wireless Plus Print Server User Guide

• When a Radio Frequency Identification (RFID) reader is installed. See the RFID Programming Guide for more information.

Copies of these manuals are available at http://www.zebra.com/manuals or on the user CD that came with your printer.

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Configuration

Control Panel Parameters

Standard Printer Parameters

Parameter Action/Explanation

Table 10 shows parameters in the order in which they are displayed when you press

NEXT/SAVE after entering Setup mode.

Table 10 • Printer Parameters (Sheet 1 of 27)

DARKNESS +04.0

- +

Adjust Print Darkness

Darkness (burn duration) settings depend on a variety of factors, including ribbon type, media type, and the conditi on of the printhead . You may adjust the darkness for consistent high-quality printing.

Important • Set the darkness to the lowest setting that provides

good print quality. If the darkness is set too high, the ink may smear,, the ribbon may burn through, or the printhead may wear prematurely.

If printing is too light or if there are voids in printed areas, increase the darkness. If printing is too dark or if there is spreading or bleeding of printed areas, decrease the darkness.

The FEED Self Test on page 166 can be used to determine the best darkness setting. You may want to adjust darkness while performing the PAUSE Sel f

Test on page 165. Because the darkness setting takes effect immediately,

you can see the results on labels that are currently printing. Darkness settings also may be changed by the driver or software settings.

Default: +04.0 Range: 00.0 to +30.0

To change the value shown:

1. Press the right oval to increase darkness.

2. Press the left oval to decrease darkness.

PRINT SPEED 2 IPS +

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Adjust Print Speed

Adjusts the speed for printing a label (given in inches per second). Slower print speeds typically yield better print quality. Print speed changes take effect upon exiting Setup mode.

Default: 2 IPS Range: 2 to 12 IPS (depends on specific printer)

To change the value shown:

1. Press the right oval to increase the value.

2. Press the left oval to decrease the value.

Page 73

Table 10 • Printer Parameters (Sheet 2 of 27)

Configuration

Control Panel Parameters

Parameter

TEAR OFF +000

- +

Action/Explanation

Adjust the Tear-Off Position

This parameter establishes the position of the media over the tear-off/peel-off bar after printing.

See Figure 16. Higher numbers move the media out (the tear line moves closer to the leading edge of the next label), and lower numbers move the media in (the tear line moves closer to the edge of the label just printed).

Figure 16 • Tear-Off Position Adjustment

Media direction

Factory-set tear line location at position 00

PRINT MODE

-TEAR-OFF +

Default: +0 Range: –120 to +120

To change the value shown:

1. Press the right oval to increase the value. Each press adjusts the tear-of f position by four dot rows.

2. Press the left oval to decrease the value. Each press adjusts the tear -off position by four dot rows.

Select Print Mode

Print mode settings tell the printer the method of media delivery that you wish to use. Make sure that your printer can support the selected option.

Default: TEAR-OFF Selections: TEAR-OFF, PEEL-OFF, CUTTER, DELAYED CUT,

APPLICATOR, REWIND

To change the value shown:

1. Press the left or right oval to scroll through the options.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 3 of 27)

Parameter

MEDIA TYPE

-NON-CONTINUOUS +

SENSOR TYPE

-WEB +

Action/Explanation

Set Media Type

This parameter tells the printer the type of media that you are using (see

Types of Media on page 35 for more information). Selecting continuous

media requires that you include a label length instruction in your label format (

^LLxxxx if you are using ZPL or ZPL II).

When non-continuous media is selected, the printer feeds media to calculate label length (the distance between two recognized registration points of the inter-label gap, webbing, or alignment notch or hole).

Default: NON-CONTINUOUS Selections: CONTINUOUS, NON-CONTINUOUS

To change the value shown:

1. Press the left or right oval to toggle between the options.

Set the Sensor Type

This parameter tells the printer whether you are using media with a web (gap/space between labels, notch, or hole) to indicate the separations between labels or if you are using media with a black mark printed on the back. If your media does not have black marks for registration on the back, leave your printer at the default (WEB).

Default: WEB Selections: WEB, MARK

PRINT METHOD

-THERMAL-TRANS. +

To change the value shown:

1. Press the left or right oval to toggle between the options.

Select Print Method

The print method parameter tells the printer the me thod of printin g that you wish to use: direct thermal (no ribbon) or thermal transfer (using thermal transfer media and ribbon).

Default: THERMAL TRANSFER Selections: THERMAL TRANSFER, DIRECT THERMAL

Note • Selecting direct thermal when using thermal transfer media

and ribbon creates an error condition, but print ing continues.

To change the value shown:

1. Press the left or right oval to toggle between the options.

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Table 10 • Printer Parameters (Sheet 4 of 27)

Configuration

Control Panel Parameters

Parameter

PRINT WIDTH

- 104 0/8 MM +

Action/Explanation

Set Print Width

Determines the printable area across the width of the label given the resolution of the printer.

Default: 104 0/8 MM Default: depends on specific printer

Note • Setting the width too narrow can result in portions of the

label not being printed on the media. Setting the widt h too wide wastes formatting memory and can cause printing off the label and on the platen roller . This setting can af fect the horizontal po sition of the label format if the image was inverted using the ^POI ZPL II command.

To change the value shown:

1. Press the left oval to move the cursor.

2. Press the right oval to increase the value of the digit.

To change the unit of measurement:

1. Press the left oval until the unit of measurement is active.

2. Press the right oval to toggle to a different unit of measure (mm, inches, or dots).

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 5 of 27)

Parameter

MAXIMUM LENGTH

39.0IN 988MM

Action/Explanation

Set Maximum Label Length

This parameter is used during the media portion of the calibration process. Always set maximum label length to a value that is at least 1.0 in.

(25.4 mm) greater than the actual label length (Figure 17). If the value is set to a smaller value than the label length, the printer assumes that continuous media is loaded, and the printer cannot calibrate.

For example, if the label length is 5.0 inches (126 mm) including the interlabel gap, set the parameter for 6.0 inches (152 mm). If the label length is 7.5 inches (190 mm), set the parameter for 9.0 inches (229 mm).

Figure 17 • Label Length

}

Label length (including interlabel gap)

Interlabel gap

Set maximum label length to approx imately

this value

Default: 39.0 inches (988 mm). Range: Values are adjustable in one-inch (25.4 mm) increments.

To change the value shown:

1. Press the right oval to increase the value.

2. Press the left oval to decrease the value.

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Table 10 • Printer Parameters (Sheet 6 of 27)

Configuration

Control Panel Parameters

Parameter

EARLY WARNING MEDIA DISABLED

Action/Explanation

Set Early Warning for Media

When this parameter is enabled, the printer provides warnings when labels are running low.

Note • Update the number of labels per roll when beginning use of

the Early Warning System. The printer does not make any adjustments when power is turned off and on.

Default: MEDIA DISABLED Selections: MEDIA DISABLED, MEDIA ENABLED

To change the Early Warning settings:

1. When the LCD displays EARLY WARNING MEDIA, press the left or right oval to toggle between prompted for a password, enter your password using the instruction s in

Change Password-Protected Parameters on page 68.)

2. If you enable the Early Warning System, do the following:

a. Exit Setup mode and save changes to enable ad ditional parameters. b. Enter Setup mode again. The media and ribbon parameters

LABELS PER ROLL, MEDIA REPLACED, RIBBON

(

LENGTH

c. Adjust the settings as necessary (descriptions of each of these

parameters follows).

, and RIBBON REPLACED) appear.

ENABLED and DISABLED. (If you are

LABELS PER ROLL

- 0900 +

Set Number of Labels Per Roll for Early Warning

This parameter appears only when Early Warning for Media is enabled. This value should correspond to the number of labels per roll of the media that you are using.

Default: 0900 Range: 100 to 9999

To change the value shown:

1. Press the left oval to move the cursor.

2. Press the right oval to increase the value of the digit. Based on the number entered, when the printer detects that less than

15% of the labels remain, LCD. If the alert function is enabled, the printer generates an alert. When the printhead is opened and then closed after a media warning is received, the LCD prompts with

3. If you replaced the media, press the right oval to select the warning and reset the label counter. If you did not replace the media, press the left oval to select

WARNING MEDIA LOW appears on the

MEDIA REPLACED?.

YES to clear

NO.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 7 of 27)

Parameter

MEDIA REPLACED? NO YES

RIBBON LENGTH

- 450M 1476 FT +

Action/Explanation

Reset Media Counter for Early Warning

This parameter appears only when Early Warning for Media is enabled.

To reset the media counter:

1. Did you replace the media?

a. If you replaced the media, press the right oval to select YES. b. If you did not replace the media, press the left oval to select NO.

Set Ribbon Length for Early Warning

This parameter appears only when Early Warning for Media is enabled and the printer is set for Thermal Transfer operation.

Default: 450 M/1476 FT Range: 100 M/328 FT to 450 M/1476 FT in 50 M increments

To change the value shown:

1. Press the left or right oval to set the value to match the length of the ribbon that you are using.

Based on the number entered, when the printer detects that less than 15% of the ribbon remains,

WARNING RIBBON LOW appears on the

LCD. If the alert function is enabled, the printer generates an alert. When the printhead is opened and then c losed after a ribbon warning is received, the LCD prompts with

RIBBON REPLACED?.

RIBBON REPLACED? NO YES

Reset Ribbon Counter for Early Warning

This parameter appears only when Early Warning for Media is enabled and the printer is set for Thermal Transfer operation.

To reset the ribbon counter:

1. Did you replace the ribbon?

a. If you replaced the ribbon, press the right oval to select YES. b. If you did not replace the ribbon, press the left oval to select NO.

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Table 10 • Printer Parameters (Sheet 8 of 27)

Configuration

Control Panel Parameters

Parameter

EARLY WARNING MAINT. OFF

HEAD CLEANING

- 450M 1476 FT +

Action/Explanation

Set Early Warning for Maintenance

When this parameter is enabled, the printer provides warnings when the printhead needs to be cleaned.

Note • If necessary, update the number of labels per roll when

beginning use of the Early Warning System for Maintenance. The printer does not make any adjustments when power is turned off and on.

Default: MAINT. OFF Selections: MAINT. OFF, MAINTENANCE ON

To change the Early Warning settings:

1. When the LCD displays EARLY WARNING MAINTENANCE, press the left or right oval to toggle between prompted for a password, enter your password using the instruction s in

Change Password-Protected Parameters on page 68.)

2. Exit Setup mode and save changes to enable additional parameters related to the early warning system.

3. Enter Setup mode again and go to the following parameters t o enter the printhead cleaning interval and the printhead life.

Set Printhead Cleaning Interval for Early Warning

This parameter appears only when Early Warning for Maintenance is enabled. This value should correspond to the length of the media or ribbon roll that you are using.

Default: 450 M/1476 FT Range: 100 M/328 FT to 450 M/1476 FT in 50 M increments

OFF and ON. (If you are

To change the value shown:

1. Press the left or right oval to set the printhead cleaning interval to the desired number of inches of media or ribbon.

When the printhead reaches the set length,

PRINTHEAD

printer generates an alert. When the printhead is opened and then closed after a printhead cleaning warning is receiv ed, the LCD prompts

HEAD CLEANED?.

with

HEAD CLEANED? NO YES

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Reset Printhead Cleaning Counter for Early Warning

This parameter appears only when Early Warning for Maintenance is enabled.

To reset the printhead cleaning counter:

1. Did you clean the printhead?

a. If you cleaned the printhead, press the right oval to select YES. b. If you did not clean the printhead, press the left oval to select NO.

appears on the LCD. If the alert function is enabled, the

WARNING CLEAN

Page 80

Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 9 of 27)

Parameter

HEAD LIFE

- 1000000 IN +

NEW PRINTHEAD? NO YES

Action/Explanation

Set Printhead Life for Early Warning

This parameter appears only when Early Warning for Maintenance is enabled. Set this value to the number of inches of media that the printhead is expected to print.

Default: 1,000,000 inches Range: 100 to 1,000,000 inches

To change the value shown:

1. Press the left oval to move the cursor.

2. Press the right oval to increase the value of the digit. When the printhead reaches the set length,

HEAD

appears on the LCD. If the alert function is enabled, the printer generates an alert. When the printhead is opened and then closed after a printhead life warning is received, the LCD prompts with

PRINTHEAD?

3. If you replaced the printhead, press the right oval to select the warning and reset the printhead life counter. If you did not replace the printhead, press the left oval to select

Reset Printhead Life Counter for Early Warning

This parameter appears only when Early Warning for Maintenance is enabled.

WARNING REPLACE

NEW

YES to clear

NO.

LIST FONTS PRINT

LIST BAR CODES PRINT

To reset the printhead life counter:

1. Did you replace the printhead?

a. If you replaced the printhead, press the right oval to select YES. b. If you did not replace the printhead, press the left oval to select

NO.

List Fonts

This option prints a label that lists the available fonts in the printer, including standard printer fonts plus any optional font s. Fonts may be stored in RAM, Flash memory, optional PCMCIA font cards, or CompactFlash

To print a list of the available fonts:

1. Press the right oval to select PRINT.

List Bar Codes

This option prints a label that lists the available bar codes in t he printer. Bar codes may be stored in RAM, Flash memory, optional PCMCIA cards, or Compact Flash cards.

To print a list of the available bar codes:

1. Press the right oval to select PRINT.

cards.

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Table 10 • Printer Parameters (Sheet 10 of 27)

Configuration

Control Panel Parameters

Parameter

LIST IMAGES PRINT

LIST FORMATS PRINT

LIST SETUP PRINT

Action/Explanation

List Images

This option prints a label that lists the available images stored in the printer’ s RAM, Fl ash memory, optional memory card, PCMCIA cards, or Compact Flash cards.

To print a list of the available images:

1. Press the right oval to select PRINT.

List Formats

This option prints a label that lists the available formats stored in the printer’ s RAM , Flash memo ry, optional EPROM, or optional memory card.

To print a list of the available formats:

1. Press the right oval to select PRINT.

List Setup

This option prints a configuration label (see Figure 14 on page 69), which lists the current printer configuration.

To print a configuration label:

1. Press the right oval to select PRINT.

LIST NETWORK PRINT

LIST ALL PRINT

List Network Settings

This option prints a network configuration label (see Figure 15

on page 70), which lists the settings for any print server that is installed.

To print a network configuration label:

1. Press the right oval to select PRINT.

List All

This option prints labels that list the available fonts, bar codes, images, formats, and the current printer and network configurations.

To print labels for all settings:

1. Press the right oval to select PRINT.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 11 of 27)

Parameter

FORMAT CARD: A: B:

Action/Explanation

Format Memory Card

This option erases all previously stored information from the optional PCMCIA card or Compact Flash card.

Caution • This option completely erases the selected card.

To format a memory card:

1. Press the left oval to select A: or the right oval to select B:. If your printer is set to require a password, you are prompted to enter

the password.

2. Enter the password. For instructions, see Change Password-Protected

Parameters on page 68.

3. Press the appropriate button again to select the desired card. The display shows

4. Do you wish to continue?

• Press the left oval to select

ARE YOU SURE?.

NO to cancel the request and return to

FORMAT CARD prompt.

• Press the right oval to select YES and begin initialization. When initialization is complete, the printer automatically exits Setup mode, and the control panel displays Setup mode while initialization is still in process, the control panel display flashes between the phrases

PRINTER READY. If you exit

CHECKING B: MEMORY and

PRINTER IDLE.

Note • Depending on the amount of memory in the memory card,

initialization may take up to 5 minutes to complete.

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Table 10 • Printer Parameters (Sheet 12 of 27)

Configuration

Control Panel Parameters

Parameter

INIT FLASH MEM. YES

Action/Explanation

Initialize Flash Memory

This option erases all previously stored information from Flash memory.

Caution • This option completely erases the Flash memory.

To initialize Flash memory:

1. Press the right oval to select YES.

2. Enter the password. For instructions, see Change Password-Protected

Parameters on page 68.

The display shows

3. Press the right oval to select YES. The display shows

4. Do you wish to continue?

• Press the left oval to select

INITIALIZE FLASH?

ARE YOU SURE?.

NO to cancel the request and return to the

INITIALIZE FLASH prompt.

• Press the right oval to select When initialization is complete, the printer automatically exits Setup mode, and the control panel displays Setup mode while initialization is still in process, the control panel display flashes between the phrases

YES and begin initialization.

PRINTER READY. If you exit

CHECKING E: MEMORY and

PRINTER IDLE.

Note • Depending on the amount of free FLASH memory,

initialization may take up to 1 minute to complete.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 13 of 27)

Parameter

SENSOR PROFILE PRINT

Action/Explanation

Print Sensor Profile

A sensor profile shows sensor settings compared to actual sensor readings. This label (which will extend across several actual labels or tags) can be used to troubleshoot printing problems. To interpret the results of the sensor profile, see Sensor Pro fil e on page 172.

Figure 18 • Sensor Profile

To print a sensor profile:

1. Press the right oval to start this standard calibration p rocedure and print a media sensor profile.

2. If the sensitivity of the sensors must be adjust ed, perform Calibrate

Media and Ribbon Sensor Sensitivity on page 85.

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Table 10 • Printer Parameters (Sheet 14 of 27)

Configuration

Control Panel Parameters

Parameter

MEDIA AND RIBBON CALIBRATE

Action/Explanation

Calibrate Media and Ribbon Sensor Sensitivity

Use this procedure to adjust sensitivity of media and ribbon sensors.

Important • Follow this procedure exactly as presented. All of the

steps must be performed even if only one of the sensors requires adjustment. You may press the left oval at any step in this procedure to cancel the process.

To perform a media and ribbon sensor calibration:

1. Press the right oval to start the calibration procedure.

LOAD BACKING prompt displays.

The

2. Open the printhead.

3. Remove approximately 8 in. (203 mm) of labels from the backing, and pull the media into the printer so that only the backing is between the media sensors.

4. Leave the printhead open.

5. Press the right oval to continue.

REMOVE RIBBON prompt displays.

The

6. Remove the ribbon (if used).

7. Close the printhead.

8. Press the right oval to continue. The message

CALIBRATING PLEASE WAIT displays.

The printer adjusts the scale (gain) of the signals that it receives from the media and ribbon sensors based on the specific media and ribbon combination being used. On the sensor profile, this essentially corresponds to moving the peak of the graph up or down to optimize the readings for your application.

When calibration is complete,

RELOAD ALL displays.

9. Open the printhead and pull the media forward until a label is positioned under the media sensor.

10. Reload the ribbon (if used).

11. Close the printhead.

12. Press the right oval to continue. The printer performs an auto-calibration. During this process, the

printer checks the readings for the media and ribbon based on the new scale established, determines the labe l length, and determines the print mode. To see the new readings on the new scale, print a sensor profile.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 15 of 27)

Parameter

PARALLEL COMM.

-BIDIRECTIONAL +

SERIAL COMM

-RS232 +

Action/Explanation

Set Parallel Communications

Select the communications port that ma tches the one bein g used by the host computer.

Default: BIDIRECTIONAL Selections: BIDIRECTIONAL, TWINAX/COAX, UNIDIRECTIONAL

To change the value shown:

1. Press the left or right oval to scroll through the options.

Set Serial Communications

Select the communications port that ma tches the one bein g used by the host computer. This setting applies only when the serial port is used.

Important • Do not change this parameter from the default. The

printer supports only RS-232. This parameter will be eliminated in a future version of the firmware.

Default: RS232 Selections: RS232, RS422/485, RS485 MULTIDROP

To change the value shown:

1. Press the left or right oval to scroll through the options.

BAUD

-9600 +

Set Baud

This setting applies only when the serial port is used. The baud setting of the printer must match the baud setting of the host computer for accurate communications to take place. Select the value that matches the one being used by the host computer.

Default: 9600 Selections: 110, 300, 600, 1200, 2400, 4800, 9600, 14400, 19200, 28800,

38400, 57600, 1 15 200

To change the value shown:

1. Press the left or right oval to scroll through the options.

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Table 10 • Printer Parameters (Sheet 16 of 27)

Configuration

Control Panel Parameters

Parameter

DATA BITS

- 8 BITS

PARITY

- NONE +

Action/Explanation

Set Data Bits

This setting applies only when the serial port is used. The data bits of the printer must match the data bits of the host computer for accurate communications to take place. Set the data bits to match the setting being used by the host computer.

Note • Code Page 850 requires the data bits to be set to 8 bits. See

the ZPL II Programming Guide for more information.

Default: 8BITS Selections: 7BITS, 8BITS

To change the value shown:

1. Press the left or right oval to toggle between the options.

Set Parity

This setting applies only when the serial port is used. The parity of the printer must match the parity of the host computer for accurate communications to take place. Select the parity that matches the one being used by the host computer.

Default: NONE Selections: EVEN, ODD, NONE

HOST HANDSHAKE

- XON/XOFF +

To change the value shown:

1. Press the left or right oval to scroll through the options.

Set Host Handshake

This setting applies only when the serial port is used. The handshake protocol of the printer must match the handshake protocol of the host computer for communication to take place. Select the handshake protocol that matches the one being used by the host computer.

Default: XON/XOFF Selections: XON/XOFF, DTR/DSR, RTS/CTS

To change the value shown:

1. Press the left or right oval to scroll through the options.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 17 of 27)

Parameter

PROTOCOL

- NONE +

NETWORK ID

- 000 +

Action/Explanation

Set Protocol

Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer. Further details on protocol can be found in the ZPL II Programming Guid e.

Default: NONE Selections: NONE, ZEBRA, ACK_NAK

Note • ZEBRA is the same as ACK_NAK, except that ZEBRA

response messages are sequenced. If must use

To change the value shown:

1. Press the left or right oval to scroll through the options.

Set Network ID

Network ID is used to assign a unique number to a printer. This gives the host computer the means to address a specific printer. This does not affect TCP/IP or IPX networks.

Default: 000 Range: 000 to 999

DTR/DSR for host handshake protocol.

ZEBRA is selected, the printer

COMMUNICATIONS

- NORMAL MODE +

To change the value shown:

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Set Communications Mode

The communication diagnostics mode is a troubleshooting tool for checking the interconnection between the printer and the host computer. For more information, see Communications Diagnostics Test on page 171.

Default: NORMAL MODE Selections: NORMAL MODE, DIAGNOSTICS

To select communication diagnostics mode:

1. Press the left or right oval to toggle between the options.

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Table 10 • Printer Parameters (Sheet 18 of 27)

Configuration

Control Panel Parameters

Parameter

CONTROL PREFIX

- < >7EH +

FORMAT PREFIX

- <^>5EH +

Action/Explanation

Set Control Prefix Character

The printer looks for this two-digit hex character to indicate the start of a ZPL/ZPL II control instruction. The “H” that is displayed indicates Hexadecimal and is not part of the value.

Note • Do not use the same hex value for the control, format, and

delimiter character. The printer must see different characters to work properly.

Default: 7E (tilde—displayed as a black square) Range: 00 to FF

To change the value shown:

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Set Format Prefix Character

The format prefix is a two-digit hex value used a s a parameter plac e marker in ZPL/ZPL II format instructions. The “H” that is displayed indicates Hexadecimal and is not part of the value. The printer looks for this hex character to indicate the start of a ZPL/ZPL II format instruction. See the ZPL II Programming Guide for more information.

Note • Do not use the same hex value for the control, format, and

delimiter character. The printer must see different characters to work properly.

Default: 5E (caret) Range: 00 to FF

To change the value shown:

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

Set Delimiter Character

DELIMITER CHAR

- <,>2CH +

The delimiter character is a two-digit hex value used as a parameter place marker in ZPL/ZPL II format instructions. See the ZPL II Programming Guide for more information.

Note • Do not use the same hex value for the control, format, and

delimiter character. The printer must see different characters to work properly.

Default: 2C (comma) Range: 00 to FF

To change the value shown:

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 19 of 27)

Parameter

ZPL MODE

- ZPL II +

MEDIA POWER UP

- CALIBRATION+

Action/Explanation

Select ZPL Mode

The printer remains in the selected mode until it is changed by this parameter or by using a ZPL/ZPL II command. The printer accepts label formats written in either ZPL or ZPL II, eliminating th e need to rewrit e any ZPL formats that already exist. See the ZPL II Programming Guide for more information on the differences between ZPL and ZPL II.

Default: ZPL II Selections: ZPL II, ZPL

To change the value shown:

1. Press the left or right oval to toggle between the options.

Select Media Power-Up Option

This parameter sets the action of the media when you turn on the printer.

Default: CALIBRATION Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO

MOTION

• Feed—feeds the labels to the first registration point.

• Calibration—determines the length of the label and adjusts the

sensor settings.

• Length—In continuous mode, feeds the last stored label length. In

noncontinuous mode, calibrates based on the maximum label length setting (see Set Maximum Label Length on page 76).

• Short Cal—calibrates label length using the current sensor settings.

• No Motion—the media does not move. You must press

FEED to

cause the printer to resynch to the start of the next label.

To change the value shown:

1. Press the left or right oval to scroll through the options.

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Table 10 • Printer Parameters (Sheet 20 of 27)

Configuration

Control Panel Parameters

Parameter

HEAD CLOSE

- CALIBRATION+

BACKFEED

- DEFAULT +

Action/Explanation

Select Head Close Option

This parameter sets the action of the media when you close the printhead.

Default: CALIBRATION Selections: FEED, CALIBRATION, LENGTH, SHORT CAL, and NO

MOTION

• Feed—feeds the labels to the first registration point.

• Calibration—determines the length of the label and adjusts the

sensor settings.

• Length—In continuous mode, feeds the last stored label length. In

noncontinuous mode, calibrates based on the maximum label length setting (see Set Maximum Label Length on page 76).

• Short Cal—calibrates label length using the current sensor settings.

• No Motion—the media does not move. You must press

FEED to

cause the printer to resynch to the start of the next label.

To change the value shown:

1. Press the left or right oval to scroll through the options.

Select Backfeed Sequence

This parameter sets when label backfeed occurs after a label is removed in some print modes. It has no effect in Rewind mode. This setting is superseded by

~JS when received as part of a label format. See the ZPL II

Programming Guid e for more information.

Default: DEFAULT (90%) Selections: DEFAULT, AFTER, BEFORE, 10%, 20%, 30%, 40%, 50%,

60%, 70%, 80%, OFF

To change the value shown:

1. Press the left or right oval to scroll through the options.

Adjust Label Top Position

LABEL TOP +000

- +

This parameter adjusts the print position vertically on the label. Positive numbers adjust the label top position farther down the label (away from the printhead); negative numbers adjust th e position up the label (toward the printhead). The displayed value represents dots.

Default: +000 Range: –120 to +120 dots

To change the value shown:

1. Press the right oval to increase the value.

2. Press the left oval to decrease the value.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 21 of 27)

Parameter

LEFT POSITION

- ±0000 +

Action/Explanation

Adjust Left Position

This parameter establishes how far from the left edge of a label th e format begins to print by adjusting horizontal positioning on the label. Positive numbers adjust the printing away from the main frame by the number of dots selected; negative numbers shift printing toward the main frame. The displayed value represents dots.

Default: 0000 Range: –9999 to +9999 dots

To change the value shown:

1. Press the left oval to move the cursor.

2. Press the right oval to change between +/- and to increase the value of the digit.

3. For a negative value, enter the value before changing to the minus sign.

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Table 10 • Printer Parameters (Sheet 22 of 27)

Configuration

Control Panel Parameters

Parameter

HEAD TEST COUNT

- 0000 +

Action/Explanation

Set the Head Test Count

The printer periodically performs a test of the printhead functionality, called a printhead test or head test. This parameter establishes how many labels are printed between these internal tests.

Note • This parameter will only appear if the Head Test Count

option is installed. For 110XiIIIPlus printers, look at the configuration label to see if the option is installed.

If the Head Test Option is

installed, HEAD TEST COUNT

will be listed.

Default: 0000 (disables the test) Range: 0000 to 9999

To set the number of labels to print between head tests:

1. Press the left oval to move to the next digit position.

2. Press the right oval to increase the value of the digit.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 23 of 27)

Parameter

HEAD RESISTOR

- 0500 OHMS +

VERIFIER PORT

OFF

Action/Explanation

Set the Printhead Resistor Value

Caution • This parameter should be changed only by qualified service

personnel. Do not set the value higher than that shown on the printhead.

Setting a higher value may damage the printhead.

This value is preset at the factory to match the resistance value of the printhead. It does not need to be changed unless the printhead or the main logic board is replaced.

Initial V alue: Factory-set to match th e printhead ship ped with your printer. Default Value: 0500 Range: 0488 to 2000

To set the printhead resistor value:

1. Before replacing the printhead, look for the label that shows the resistance value (

Ω value) of the new printhead. Make note of this

setting before installing the new printhead.

2. Press the left oval to move to the next digit position.

3. Press the right oval to increase the value of the digit.

Set the Verifier Port

The auxiliary port is used to determine how the printer reacts to an online verifier. For more information on the operation of the optional verifier, refer to the documentation provided with that option.

Default: OFF Selections: OFF, VER-RPRNT ERR, VER-THRUPUT

• OFF: The verifier port is off.

• VER-RPRNT ERR: Label reprinted if verifier detects an error. If a

bar code is near the upper edge of the label, the label is fed out far enough to be verified and then backfed to allow the next label to be printed and verified.

• VER-THRUPUT: Allows greatest throughput but may not indicate a

verification error immediately upon detection. May print from one to three labels before an error is recognized and printing stops.

To change the value shown:

1. Press the left or right oval to scroll through the options.

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Table 10 • Printer Parameters (Sheet 24 of 27)

Configuration

Control Panel Parameters

Parameter

APPLICATOR PORT

- OFF +

Action/Explanation

Set Applicator Port Mode

Determines the action of the applicator port.

Note • Set this value as suggested by the applicator manufacturer.

Default: OFF Selections: OFF, MODE 1, MODE 2, MODE 3, MODE 4

• OFF: The applicator port is off.

• MODE 1: Asserts the ~END_PRINT signal low while the printer is

moving the label forward.

• MODE 2: Asserts the ~END_PRINT signal high while the printer is

moving the label forward.

• MODE 3: Asserts the ~END_PRINT signal low for 20 milliseconds

when a label has been completed and positioned. Not asserted during continuous printing modes.

• MODE 4: Asserts the ~END_PRINT signal high for 20 milliseconds

when a label has been completed and positioned. Not asserted during continuous printing modes.

To change the value shown:

1. Press the left or right oval to scroll through the options.

START PRINT SIG

- PULSE MODE +

Select Start Print Si gna l

This parameter determines how the printer reacts to the Start Print Signal input on pin 3 of the applicator interfa ce connector at the rear of the printer.

Caution • Start Print Signal is set by the applicator manufacturer and

should not be changed unless the factory defaults have been reloaded. Please make a note of it. While other choices are valid, the printer must be returned to its designated setting for it to work properly.

Default: PULSE MODE Selections: PULSE MODE, LEVEL MODE

• PULSE MODE—Labels print when the signal transitions from

HIGH to LOW.

• LEVEL MODE—Labels print as long as the signal is asserted LOW.

To change the value shown:

1. Press the left or right oval to toggle between the options.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 25 of 27)

Parameter

RESYNCH MODE

- FEED MODE +

WEB S. 073

- +

Action/Explanation

Select Resynch Mode

This parameter determines how the printer reacts if the label synchronization is lost and the label top is not where expected.

Default: FEED MODE Selections: FEED MODE, ERROR MODE

• FEED MODE—If the label top is not where expected, the printer feeds

a blank label to find the label top position.

• ERROR MODE—If the label top is not where expec ted, the printer

stops, enters Pause mode, displays the message

Feed Label

Required signal (pin 10 on the Applicator Interface Connector).

To resynch the media to the top of the label in Error mode, press

PAU S E to exit Pause mode. The ERROR light stops flashing, and the

Service Required signal is deactivated. The action of the printer is determined by the

Head Close Option on page 91).

To change the value shown:

1. Press the left or right oval to toggle between the options.

These parameters are automatically set during the calibration procedure and should be changed only by a qualified service technician. Refer to the ZPL II Programming Guide for information on these parameters.

, flashes the ERROR light, and asserts the Service

Head Close configuration selection (see Select

Error Condition

MEDIA S. 075

- +

RIBBON S. 071

- +

TAKE LABEL

- +

MARK S. 000

- +

MARK MED S. 000

- +

MEDIA LED 082

- +

RIBBON LED 008

- +

MARK LED 005

- +

To skip these parameters:

1. Press NEXT/SAVE repeatedly.

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Table 10 • Printer Parameters (Sheet 26 of 27)

Configuration

Control Panel Parameters

Parameter

LCD ADJUST +10

- +

FORMAT CONVERT

- NONE +

IDLE DISPLAY

- FW VERSION +

Action/Explanation

Adjust LCD Display

This parameter allows you to adjust the brightness of your LCD if it is difficult to read.

Default: 10 Range: 00 to 19

To change the value shown:

1. Press the right oval to increase the value (increase brightness).

2. Press the left oval to decrease the value (reduce brightness).

Select Format Convert

Selects the bitmap scaling factor. The first number is the original dots per inch (dpi) value; the second, the dpi to which you would like to scale.

Default: NONE Selections:

To change the value shown:

1. Press the left or right oval to scroll through the options.

Select Idle Display

This parameter selects the LCD options for the real-time clock.

NONE, 150 → 300, 150 → 600, 200 → 600, 300 → 600

Note • If the default value is not selected, pressing the left or right

oval briefly displays the firmware version of the printer.

RTC DATE

- 01/31/01 +

Default: FIRMWARE VERSION Selections: MM/DD/YY (24 HOUR), MM/DD/YY (12 HOUR),

DD/MM/YY (24 HOUR), DD/MM/YY (12 HOUR), FW VERSION

To change the value shown:

1. Press the left or right oval to scroll through the options.

Set Real-Time Clock (RTC) Date

This parameter allows you to set the date following the convention selected

IDLE DISPLAY.

To change the value shown:

1. Press the left oval to move to the next digit position.

2. Press the right oval to change the value of the digit.

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Configuration

Control Panel Parameters

Table 10 • Printer Parameters (Sheet 27 of 27)

Parameter

RTC TIME

- 14:55 +

LANGUAGE

- ENGLISH +

Action/Explanation

Set RTC Time

This parameter allows you to set the time following the convention sel ected in IDLE DISPLAY.

To change the value shown:

1. Press the left oval to move to the next digit position.

2. Press the right oval to change the value of the digit.

Select the Display Language

This parameter changes the language displayed on the LCD.

Default: ENGLISH Selections: ENGLISH, SPANISH, FRENCH, GERMAN, ITALIAN,

NORWEGIAN, PORTUGUESE, SWEDISH, DANISH, SPANISH 2, DUTCH, FINNISH, JAPAN

To change the value shown:

1. Press the left or right oval to scroll through the options.

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Print Modes and Options

This section describes the print modes and other options available for the printer.

Contents

Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

RFID Capability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

XML-Enabled Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Select the Print Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Load Media in Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

Load Media in Rewind Mode (No Cutter). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Load Media in Rewind Mode with Cutter Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Install the Rewind Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Remove Media Liner from the Rewind or Peel Spindle . . . . . . . . . . . . . . . . . . . . . . . 129

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100

Print Modes and Options

Printer Options

The following are options available for the XiIIIPlus printer. Both RFID capability and XML-Enabled printing are standard on the R110Xi and R170Xi printers.

RFID Capability

An RFID reader and antenna are standard on the RFID-enabled R110Xi and R170Xi printers. The reader and antenna allow a printer to read and encode RFID labels. For more information about RFID operation, refer to the RFID Programming Guide. You can find a copy of the guide on the User CD that came with your printer, or you can download the latest version from

http://www.zebra.com/manuals.

Y o u may choose to have certain models of the XiIIIPlus printer configured as RFID-ready. The standard printer configuration is altered so that an RFID rea der/antenna may b e installed easily at a later date, making the printer RFID-enabled. Contact an authorized Zebra RFID reseller for more information about RFID capabilities.

XML-Enabled Printing

The XML-Enabled Printing option is standard on the R110Xi and R170Xi. The option can be ordered as an option on the XiIIIPlus printer.

The XML-Enabled Printing option offers increased flexibility and interoperability by making it possible to integrate Zebra printers quickly and easily into most Enterprise Resource Planning (ERP) systems and their applications. XML-enabled printers print directly from Oracle W are house Management System (WMS), Mobile Sup ply Chain Applications (MSCA), and many other ERP vendor applications. XML-enabled label formats upload directl y t o the label printer, and the XML data stream is sent via TCP/IP directly to the appropriate Zebra printer . Co nt act your authorized Zebra XML-Certified reseller for more information about the XML-Enabled Printing option.

13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

Zebra 112-7AE-00013 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Declaration of Conformity

Compliance Information

Contents

About This Document

Who Should Use This Document

How This Document Is Organized

Contacts

Web Site

The Americas

Europe, Africa, Middle East, and India

Asia Pacific

Document Conventions

Introduction

External View

Printer Components

Control Panel

Control Panel LCD

Control Panel Buttons

Control Panel Indicator Lights

Printer Setup

Before You Begin

Handling the Printer

Unpack and Inspect the Printer

Store the Printer

Ship the Printer

Select a Site for the Printer

Select a Surface

Provide Proper Operating Conditions

Allow Proper Space

Provide a Data Source

Provide a Power Source

Select a Data Communication Interface

Data Cables and Wireless Cards

Connect the Printer to the Computer or Network

Connect the Printer to a Power Source

Power Cord Specifications

Types of Media

Ribbon Overview

When to Use Ribbon

Coated Side of Ribbon

Operations

Prepare the Media for Loading

Print Modes

Load Media in Tear-Off Mode

Load Ribbon

Remove Used Ribbon

Calibrate the Printer

Adjust Media Sensors

Lower Media Sensor

Adjust Printhead Pressure and Toggle Position

Toggle Position Adjustment

Printhead Pressure Adjustment

Configuration

Setup Mode

Enter Setup Mode

Exit Setup Mode

Change Password-Protected Parameters

Default Password Value

Disable the Password Protection Feature

Print a Configuration Label

Print a Network Configuration Label

Control Panel Parameters

How to View or Modify Parameters

Additional Parameters

Standard Printer Parameters

Print Modes and Options

Printer Options

RFID Capability

XML-Enabled Printing