Zebra 112-7AE-00013 User Manual

Zebra
XiIIIPlus™/R110Xi™/R170Xi
User Guide
®
© 2007 ZIH Corp. The copyrights in this manual and the software and/or firmware in the label printer described
therein are owned by Brady Corp. Unauthorized reproduction of this manual or the software and/or firmware in the label printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.
®
This product may contain ZPL Monotype Imaging fonts. Software © Brady Corp. All rights reserved worldwide.
, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and
ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E
All other brand names, product names, or trademarks belong to th eir respective holders. For additional trademark information, please see “Trademarks” on the product CD.
3
Circuit are registered trademarks of ZIH Corp. All rights reserved worldwide.
Proprietary Statement This manual contains proprietary information of Brady Corporation and its subsidiaries
(“Zebra Technologies”). It is intended solely for the information and use of parties operating and maintaining the equipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.
Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All
specifications and designs are subject to change without notice.
Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and
manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.
Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,
or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Part Number: 13383L-004 Rev. A

Declaration of Conformity

Declaration of Conformity
I have determined that the Zebra printers identified as the
3
XiIIIPlus™ Series
110XiIIIPlus, R110Xi, 140XiIIIPlus,
170XiIIIPlus, R170Xi, 220XiIIIPlus
manufactured by:
Zebra Technologies Corporation
333 Corporate Woods Parkway
Vernon Hills, Illinois 60061-3109 U.S.A.
Have been shown to comply with the applicable technical standards of the FCC
For Home, Office, Commercial, and Industrial use
If no unauthorized change is made in the equipment,
and if the equipment is properly maintained and operated.
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Compliance Information

4
Compliance Information
Compliance Information
FCC Compliance Statement
This device complies with Part 15 rules. Operation is subject to the following two conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference received, including interference that may cause
undesired operation.
The user is cautioned that any changes or modifications not expressly approved by Zebra Technologies could void the user’s authority to operate the equipment. To ensure compliance, this printer must be used with Shielded Communication Cables.
FCC Radiation Exposure Statement (for printers with RFID encoders)
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. This equipment should be in stalled and operated with minimum distance 20cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Canadian DOC Compliance Statement
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

Contents

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Americas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Europe, Africa, Middle East, and India . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Control Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control Panel Buttons. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control Panel Indicator Lights. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
2 • Printer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Store the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
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Select a Site for the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Select a Surface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide a Data Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Data Cables and Wireless Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Printer to the Computer or Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3 • Operations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Prepare the Media for Loading . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Load Media in Tear-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Load Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Calibrate the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Adjust Media Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Upper Media Sensor—Inside Half of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Upper Media Sensor—Outside Half of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4 • Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Enter Setup Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Exit Setup Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Change Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Print a Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Print a Network Configuration Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
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Control Panel Parameters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
How to View or Modify Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Additional Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Standard Printer Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
5 • Print Modes and Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Printer Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
RFID Capability. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
XML-Enabled Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Select the Print Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Tear-Off Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Load Media in Peel-Off Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Load Media in Cutter Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Load Media in Rewind Mode (No Cutter) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Load Media in Rewind Mode with Cutter Option . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Install the Rewind Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
Remove Media Liner from the Rewind or Peel Spindle . . . . . . . . . . . . . . . . . . . . . . 129
7
6 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Recycling Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Replace the Fuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143
7 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
Troubleshooting Checklists. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
LCD Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
Print Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
Communications Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
RFID Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Miscellaneous Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
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Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
FEED and PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
Communications Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Sensor Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
8 • Data Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Parallel Data Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Parallel Cabling Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Parallel Port Interconnections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Serial Data Port. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Hardware Control Signal Descriptions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Pin Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
RS-232 Interface Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178
USB 2.0 Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
Applicator Interface Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Applicator Signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 181
Applicator Interface Connector Pin Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Jumper Configurations and Pinouts for +5 V I/O Operation . . . . . . . . . . . . . . . . . . . 186
Pinouts for +24-28 V I/O Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187
9 • PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
PCMCIA PC Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
10 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 193
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Print Modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Zebra Programming Language (ZPL). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
Agency Approvals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
XiIIIPlus Non-RFID or RFID-Ready without RFID Reader Installed . . . . . . . . . . . . . 196
RXi or XiIIIPlus with RFID Reader Installed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 199
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07
Contents
Print Specifications by Model . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
110XiIIIPlus and R110Xi. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
90XiIIIPlus, 96XiIIIPlus, and 140XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
170XiIIIPlus, R170Xi, and 220XiIIIPlus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 203
Media Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
110XiIIIPlus and R110Xi Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
140XiIIIPlus, 170XiIIIPlus, R170Xi, and 220XiIIIPlus Printers . . . . . . . . . . . . . . . . . 207
90XiIIIPlus and 96XiIIIPlus Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 209
End User License Agreement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 221
9
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Contents
Notes • ___________________________________________________________________
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__________________________________________________________________________
__________________________________________________________________________
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__________________________________________________________________________
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13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

About This Document

This section provides you with contact information, docu men t struc ture and organization, and additional reference documents.
Contents
Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
The Americas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Europe, Africa, Middle East, and India. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Asia Pacific . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev. A
About This Document
12

Who Should Use This Document

Who Should Use This Document
This User Guide is intended for use by any person wh o needs to perform routine mai ntenance, upgrade, or troubleshoot problems with the printer.

How This Document Is Organized

The User Guide is set up as follows:
Section Description
Introduction on page 17 This section provides a high-level overview of the
Printer Setup on page 25 This section provides the tasks that you must
Operations on page 39 This section provides the procedures for loading
printer and its components.
complete and the issues that you must consider before you load and configure your printer.
and calibrating the printer.
Configuration on page 65 This section describes the control panel parameters
that are used to configure the printer for operation.
Print Modes and Options on page 99 This section describes the print modes and other
options available for the printer.
Routine Maintenance on page 131 This section provides routine cleaning and
maintenance procedures.
Troubleshooting on page 145 This section provides information about errors that
you might need to troubleshoot. Assorted diagnostic tests are included.
Data Ports on page 173 This section describes the standard communication
ports available to connect the printer to your computer or network.
Specifications on page 193 This section provides the features of and
specifications for this printer.
Glossary on page 217 The glossary provides a list of common terms.
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

Contacts

Web Site

The Americas

About This Document
Contacts
You can contact Zebra Technologies at the following:
http://www.zebra.com
Technical Support via the Internet is available 24 hours per day, 365 days per year. Go to
http://www.zebra.com/support.
Regional Headquarters Technical Support Customer Service Dept.
Zebra Technologies International, LLC 333 Corporate Woods Parkway Vernon Hills, Illinois 60061.3109 U.S.A T: +1 847 793 2600 Toll-f ree +1 800 423 0422 F: +1 847 913 8766
T: +1 877 ASK ZEBRA (275 9327 ) F: +1 847 913 2578
Hardware: ts1@zebra.com Software: ts3@zebra.com
For printers, parts, media, and ribbon, please call your distributor, or contact us.
T: +1 877 ASK ZEBRA (275 9327 ) E: clientcare@zebra.com
13

Europe, Africa, Middle East, and India

Regional Headquarters Technical Support Internal Sales Dept.
Zebra Technologies Europe Limited Zebra House The Valley Centre, Gordon Road High Wycombe Buckinghamshire, HP13 6EQ, UK
T: +44 (0)1494 472872 F: +44 (0) 1494 450103
T: +44 (0) 1494 768298 F: +44 (0) 1494 768210 Germany: Tsgermany@zebra.com France: Tsfrance@zebra.com Spain/Portugal: Tsspain@zebra.com All other areas: Tseurope@zebra.com

Asia Pacific

Regional Headquarters Technical Support Customer Service
Zebra Technologies Asia Pacific, LLC 120 Robinson Road #06-01 Parakou Building Singapore 068913 T: +65 6858 0722 F: +65 6885 0838
T: +65 6858 0722 F: +65 6885 0838 E: China: tschina@zebra.com All other areas: tsasiapacific@zebra.com
For printers, parts, media, and ribbon, please call your distributor, or contact us.
T: +44 (0) 1494 768316 F: +44 (0) 1494 768244 E: cseurope@zebra.c om
For printers, parts, media, and ribbon, please call your distributor, or contact us.
T: +65 6858 0722 F: +65 6858 0836
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About This Document
14

Document Conventions

Document Conventions
The following conventions are used throughout this document to convey certain information.
Alternate Color (online only) Cross-references contain hot links to other sections in this guide. If you are viewing this guide online in .pdf format, you can click the cross-reference (blue text) to jump directly to its location.
LCD Display Examples Te xt from a printer’s Liquid Crystal Display (LCD) appears in
Bubbledot ICG font.
Command Line Examples Command line examples appear in Courier New font. For example, type
Files and Directories File names and directories appear in Courier New font. For example, the
Icons Used
ZTools to get to the Post-Install scripts in the bin directory.
Zebra<version number>.tar file and the /root directory.
Caution • Warns you of the potential for electrostatic discharge.
Caution • Warns you of a potential electric shock situation.
Caution • Warns you of a situation where excessive heat could cause a burn.
Caution • Advises you that failure to take or avoid a specific action could result in physical
harm to you.
Caution • (No icon) Advises you that failure to take or avoid a specific action could result in
physical harm to the hardware.
Important • Advises you of informatio n that is essential to complete a task.
Note • Indicates neutral or positive information that emphasizes or supplements important
points of the main text.
Example • Provides an example, often a scenario, to better clarify a section of text.
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07
About This Document
Document Conventions
Illustration Callouts Callouts are used when an illustration contains information that needs to be labeled and described. A table that contains the labels and descriptions follows the graphic. Figure 1 provides an example.
Figure 1 • Sample Figure with Callouts
1
15
2
SETUP/EXIT button
1
CALIBRATE button
2
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About This Document
16
Document Conventions
Notes • ___________________________________________________________________
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__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
__________________________________________________________________________
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13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

Introduction

This section provides a high-level overview of the printer and its components.
1
Contents
External View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Control Panel LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control Panel Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Control Panel Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
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Introduction
18

External View

External View
Figure 2 shows the outside of the printer.
Figure 2 • Exterior of Printer
Front
1
2
Rear
3
4
5
Control panel
1
Media door
2
Electronics cover
3
Power switch (O = Off, I = On)
4
AC power connector
5
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

Printer Components

Figure 3 shows the components inside the media compartment of your printer. Depending on
installed options, your printer may look slig htly different.
Figure 3 • Printer Components
4 5
Introduction
Printer Components
6
7
19
3 2
1
Printhead-open lever
1
Peel-off/tear-off bar
2
Platen roller
3
Ribbon take-up spindle
4
Ribbon supply spindle
5
Media supply hanger
6
Media supply guide
7
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Introduction
20

Control Panel

Control Panel
All controls and indicators for the printer are located on the control panel (Figure 4).
•The control panel Liquid Crystal Display (LCD) shows the operating status and printer
parameters.
•The control panel buttons are used to control t he printer operations and to set parameters.
•The control panel lights (LEDs) show the printer’s operating status or indicate which
control panel buttons are active.
Figure 4 • Location of Control Panel Buttons and Lights
1
2
3
4
5
6
7
8
9
10
LCD
1
PLUS button
2
MINUS button
3
PREVIOUS button
4
NEXT/SAVE butto n
5
SETUP/EXIT button
6
FEED button
7
PAUSE button
8
CANCEL button
9
CALIBRATE button
10
Indicator lights
11
11
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

Control Panel LCD

The control panel LCD functions differently in different printer modes.
•In Operating mode, the LCD displays the printer’s status, sometimes in conjunction with
a control panel light (see Contr ol Pan e l In di ca tor Lights on page 23).
•In Pause mode, the printer stops printing temporarily.
•In Setup mode, you can use the control panel LCD to view or modify printer parameters
(see Control Panel Parameters on page 71).
•In Error mode, the LCD may display an alert or error message (see LCD Error Messages
on page 147).

Control Panel Buttons

Table 1 describes the function of each button.
Table 1 • Control Panel Buttons
Introduction
Control Panel
21
Button
PAU S E
FEED
CANCEL
CALIBRATE
Appearance
Function
Stops and restarts the printing process or removes error messages and clears the LCD.
• If the printer is idle, it enters Pause mode immediately.
• If the printer is printing, the label is completed before the printer pauses. Advances a blank label.
• If the printer is idle or paused, the label is fed immediately.
• If the printer is printing, the label is fed after printing finishes.
CANCEL
functions only in Pause mode. Pressing CANCEL once has these
effects:
• Cancels the label format that is currently printing.
• If no label format is printing, the next one to be printed is canceled.
• If no label formats are waiting to be printed, T o clear the printer’s entire label format memory, press and hold
CANCEL is ignored.
CANCEL.
When the formats are cleared, the DATA light turns off. Calibrates the printer for the following:
• Media length
• Media type (continuous or non-continuous)
• Print mode (direct thermal or thermal transfer)
• Sensor values For more information on calibration, see Calibrate the Printer on page 56.
SETUP/EXIT
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Enters and exits Setup mode.
22
Introduction
Control Panel
Table 1 • Control Panel Buttons (Continued)
Button
PREVIOUS
NEXT/SAVE
LEFT OVAL
RIGHT OVAL
Appearance
Function
When in Setup mode, scrolls the LCD to the previous parameter. Press and hold to scroll quickly.
• When in Setup mode, scrolls the LCD to the next parameter. Press and hold to scroll quickly.
• When exiting Setup mode, saves any ch anges you have made in the configuration and calibration sequence.
Changes the parameter values. Common uses are to decrease a value, to answer “no,” to scroll through choices, or to change the cursor position while entering the password.
Changes the parameter values. Common uses are to increase a value, to answer “yes,” to scroll through choices, or to change values while entering the password.
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

Control Panel Indicator Lights

Table 2 describes lights on the control panel that indicate different printer conditions.
Note • If two operating conditions occu r simultan eously (for example, one tha t causes a light
to be on constantly and one that causes the same light to flash), the indicator light flashes.
Table 2 • Control Panel Indicator Lights
Light Appearance Status Indication
POWER Off The printer is off or power is not applied.
On The printer is on.
Introduction
Control Panel
23
TAKE LABEL
Off Normal operation. Flashing (Peel mode only.) The label is available. Printing pauses
until the label is removed.
ERROR Off Normal operation—no printer errors.
Flashing A printer error exists. Check the LCD for more information.
CHECK RIBBON
Off Normal operation—ribbon (if used) is properly loaded. On Printing is paused, the LCD displays a warnin g message,
and the PAUSE light is on.
• If the printer is in Direct Thermal Mode: ribbon is loaded.
• If the printer is in Thermal Transfer Mode: no ribbon is loaded.
PAPER OUT Off Normal operation—media is properly loaded.
On No media is under the media sensor. Printing is paused, the
LCD shows an error message, and the PAUSE light is on.
PAUSE Off Normal operation.
On The printer stopped all printing operations. Causes include:
• PAUSE was pressed
• A label format included a pause command
• The online verifier detected an error
• A printer error was detected.
The LCD gives additional information.
DATA Off Normal operation. No data being received or processed.
On The printer is processing data or is printing. No data is being
received.
Flashing The printer is receiving data from or sending status
information to the host computer.
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24
Introduction
Control Panel
Notes • ___________________________________________________________________
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13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07
2

Printer Setup

This section provides the tasks that you must complete and the issues that you must consider before you load and configure your printer.
Contents
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Select a Site for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Select a Surface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide Proper Operating Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Allow Proper Space . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide a Data Source. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Provide a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Select a Data Communication Interface. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Data Cables and Wireless Cards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Printer to the Computer or Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Power Cord Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
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Printer Setup
26

Before You Begin

Before You Begin
Review this checklist, and resolve any issues before you set up or use your printer.
Unpack and Inspect the Printer Have you unpacked the printer and inspected it for
Select a Site Have you selected an appropriate location for the printer? If y ou have not,
Connect to a Data Source Have you determined how the printer will connect to a
Attach a Power Cord Do you have the correct power cord for your printer? If you are
Select Media Do you have the correct media for your application? If you are unsure,
Select Ribbon Do you need to use ribbon, and is the appropriate ribbon available, if
damage? If you have not, see Unpack and Inspect the Printer on page 27.
see Select a Site for the Printer on page 28.
data source (usually a computer)? For more information, see Select a Data
Communication Interface on page 29.
unsure, see Power Cord Specifications on page 34. To attach the powe r cord and connect the printer to a power source, see Connect the Printer to a Power Source on page 33.
see Types of Media on page 35.
needed? If you are unsure, see Ribbon Overview on page 37.
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

Handling the Printer

This section describes how to handle your printer.

Unpack and Inspect the Printer

When you receive the printer, immediately unpack it and inspect for shipping damage.
• Save all packing materials.
• Check all exterior surfaces for damage.
• Raise the media door, and inspect the media compartment for damage to components.
If you discover shipping damage upon inspection:
• Immediately notify the shipping company and file a damage report.
• Keep all packaging material for shipping company inspection.
• Notify your authorized Zebra reseller
Important • Zebra Technologies is not responsible for any damage incurred during the
shipment of the equipment and will not repair this damage under warranty.
Printer Setup
Handling the Printer
27

Store the Printer

If you are not placing the printer into immediate operation, repackage it using the original packing materials. You may store the printer under the conditions shown in Table 3.
Temperature Relative Humidity
–40°F to 140°F (–40° to 60°C) 5% to 85% non-condensing

Ship the Printer

If you must ship the printer:
• Turn off (O) the printer, and disconnect all cables.
• Remove any media, ribbon, or loose objects from the printer interior.
• Close the printhead.
• Carefully pack the printer into the original container or a suitable alternate container to avoid damage during transit. A shipping container can be purchased from Zebra if the original packaging has been lost or destroyed.
Table 3 • Storage Temperature and Humidity
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Printer Setup
28

Select a Site for the Printer

Select a Site for the Printer
Consider the following whe n selecting an appropriate location for your printer.

Select a Surface

Select a solid, level surface of sufficient size and strength to accommodate the printer and other equipment (such as a computer), if necessary. The choices include a table, countertop, desk, or cart. For the printer’s weight and dimensions, see General Specifications on page 198.

Provide Proper Operating Conditions

This printer is designed to function in a wide range of environmental and electrical conditions, including a warehouse or factory floor. For more information on the required conditions, see
General Specifications on page 198. Table 4 shows the temperature and relative humidity requirements for the printer when it is
operating.
Table 4 • Operating Temperature and Humidity
Mode Temperature Relative Humidity
Thermal Transfer 41° to 104°F (5° to 40°C) 20 to 85% non-condensing. Direct Thermal 32° to 104°F (0° to 40°C) 20 to 85% non-condensing

Allow Proper Space

The printer should have enough space around it for you to be able to open the media door. To allow for proper ventilation and cooling, leave open space on all sides of the printer.
Caution • Do not place any padding or cushioning material behind or under the printer
because this restricts air flow and could cause the printer to overheat.

Provide a Data Source

If the printer will be located away from the data source (such as a computer), the selected site must provide the appropriate connections to that data source. For more information on the types of communication interfaces and their limitations, see Select a Data Communication
Interface on page 29.

Provide a Power Source

Place the printer within a short distance of a power outlet that is easily accessible.
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07

Select a Data Communication Interface

Select a Data Communication Interface
Table 5 provides basic information about data communication interfaces that you can use to
connect your printer to a comput er. Y ou may se nd label format s to the prin ter through any data communication interface that is available. Select an interface that is supported by both your printer and your computer or your Local Area Network (LAN).
Table 5 • Charact eristics of the Data Communication Interfaces
Standard or
Interface
RS-232 Serial Standard • Maximum cable length of 50 ft (15.24 m).
Optional on Printer
Characteristics
• You may need to change printer parameters to match the host computer.
• You need to use a null-modem adaptor to connect to the printer if using a standard modem cable.
Printer Setup
29
IEEE 1284 Bidirectional Parallel
Standard • Maximum cable length of 10 ft (3 m).
• Recommended cable length of 6 ft (1.83 m).
• An Ethernet print server takes up or covers this port on the printer.
• No printer parameter changes required to match the host computer.
USB Standard • Maximum cable length of 16.4 ft (5 m).
• No printer parameter changes required to match the host computer.
Internal wired Ethernet print server
Optional • Can print to the printer from any computer on your LAN.
• Can communicate with the printer through the printer’s web pages.
• Computer must be equipped with an Ethernet board.
• The printer must be configured to use your LAN.
Wireless Ethernet print server
Optional • Can print to the printer from any computer on your Wireless
Local Area Network (WLAN).
• Can communicate with the printer through the printer’s web pages.
• Computer must be equipped with an Ethernet board.
• The printer must be configured to use your WLAN.
9/6/07 XiIIIPlus/R110Xi/R170Xi User Guide 13383L-004 Rev. A
Printer Setup
30
Select a Data Communication Interface

Data Cables and Wireless Cards

You must supply all data cables or wireless cards for your application.
Data Cables Ethernet cables do not require sh ielding, but all oth er data cabl es must be fully shielded and fitted with metal or metallized connector shells. Unshielded data cables may increase radiated emissions above the regulated limits.
To minimize electrical noise pickup in the cable:
• Keep data cables as short as possible.
• Do not bundle the data cables tightly with the power cords.
• Do not tie the data cables to power wire conduits.
Wireless Cards For supported wireless cards, refer to the ZebraNet Wireless Print Server and Wireless Plus Print Server User Guide. A copy of the manual is available at
http://www.zebra.com/manuals or on the user CD that came with your printer.

Connect the Printer to the Computer or Network

Table 6 shows how to connect the different types of data cables to your printer and computer.
The connectors on the back of your computer may be in different locations than on the sample computer shown in this section.
Caution • Ensure that the printer power is off (O) before connecting data communications
cables. Connecting a data communications cable while the power is on ( printer.
I) may damage the
Table 6 • Connecting the Printer to a Computer or Network
Interface Connection and Configuration
RS-232 Serial The baud rate, number of data and stop bits, the parity, and the
XON/XOFF or DTR control must match those of the host computer. See
Control Panel Param eters on page 71 to view or change these parameters.
13383L-004 Rev. A XiIIIPlus/R110Xi/R170Xi User Guide 9/6/07
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