Zebra 102-80E-00010 User Manual

P1056468-001 Rev. A

Zebra® 105SLPlus™

User Guide

therein are owned by ZIH Corp. and Zebra’s licensors. Unauthorized reproduction of this manual or the software and/or firmware in the printer may result in imprisonment of up to one year and fines of up to $10,000 (17 U.S.C.506). Copyright violators may be subject to civil liability.

, ZPL II®, and ZebraLink™ programs; Element Energy Equalizer® Circuit; E3®; and

ZebraLink and all product names and numbers are trademarks, and Zebra, the Zebra logo, ZPL, ZPL II, Element Energy Equalizer Circuit, and E

All other brand names, product names, or trademarks belong to their respective holders. For additional trademark information, please see “Trademarks” on the product CD.

Proprietary Statement This manual contains proprietary information of Zebra Technologies Corporation and its

subsidiaries. It is intended solely for the information and use of parties operating and maintaini ng the equ ipment described herein. Such proprietary information may not be used, reproduced, or disclosed to any other parties for any other purpose without the express, written permission of Zebra Technologies.

Product Improvements Continuous improvement of products is a policy of Zebra Technologies. All

specifications and designs are subject to change without notice.

Liability Disclaimer Zebra Technologies takes steps to ensure that its published Engineering specifications and

manuals are correct; however, errors do occur. Zebra Technologies reserves the right to correct any such errors and disclaims liability resulting therefrom.

Limitation of Liability In no event shall Zebra Technologies or anyone else involved in the creation, production,

or delivery of the accompanying product (including hardware and software) be liable for any damages whatsoever (including, without limitation, consequential damages including loss of business profits, business interruption, or loss of business information) arising out of the use of, the results of use of, or inability to use such product, even if Zebra Technologies has been advised of the possibility of such damages. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Part Number: P1056468-001

Declaration of Conformity

We have determined that the Zebra printers identified as the

105SLPlus™

manufactured by:

Zebra Technologies Corporation

333 Corporate Woods Parkway

Vernon Hills, Illinois 60061-3109 U.S.A.

Have been shown to comply with the applicable technical standards of the FCC

For Home, Office, Commercial, and Industrial use

If no unauthorized change is made in the equipment,

and if the equipment is properly maintained and operated.

11/6/12 P1056468-001

Declaration of Conformity

Compliance Information

FCC Compliance Statement

This device complies with Part 15 of the FCC Rules. Ope ration is sub ject to the followin g two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause

undesired operation.

Note • This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or televisi on reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to which the receive r

is connected.

• Consult the dealer or an experienced radio/TV techni cia n fo r help.

Canadian DOC Compliance Statement

This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.

P1056468-001 11/6/12

Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Compliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

About This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Who Should Use This Document . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Document Conventions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

1 • Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

Printer Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Control Panel Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Navigating in the Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Changing Password-Protected Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Default Password Value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Disable the Password Protection Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Operating Parameters on the Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

2 • Printer Setup and Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37

Handling the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Unpack and Inspect the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

To Store the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

To Ship the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Select a Location for the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Select a Data Communication Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Data Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Connect the Printer to a Power Source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Power Cord Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

11/6/12 P1056468-001

Contents

Install the Control Panel Keypad Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Types of Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Ribbon Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

When to Use Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Coated Side of Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Select a Print Mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Load the Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Load the Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

3 • Printer Configuration and Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Changing Printer Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82

Print Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Maintenance and Diagnostic Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89

Network Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96

Language Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Sensor Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102

Port Settings. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Calibrate the Ribbon and Media Sensors Manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Remove Used Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112

Remove Media or Liner from the Rewind Spindle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Adjust Transmissive Media Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Upper Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Lower Media Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Adjust Printhead Pressure and Toggle Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Toggle Position Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Printhead Pressure Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

4 • Routine Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Replacing Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Ordering Replacement Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Recycling Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Lubrication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Cleaning Schedule and Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Clean the Exterior. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Clean the Media Compartment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Clean the Printhead and Platen Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Clean the Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Clean the Snap Plate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130

Clean the Cutter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134

5 • Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135

Printing Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136

Error Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139

P1056468-001 11/6/12

Contents

Calibration Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144

Communications Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145

Ribbon Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146

Miscellaneous Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 147

Printer Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

Power-On Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148

CANCEL Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149

PAUSE Self Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150

FEED Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151

FEED + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

CANCEL + PAUSE Self Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154

Communication Diagnostics Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155

Sensor Profile. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156

6 • Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159

Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Standard Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 60

Optional Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

Zebra Programming Language (ZPL). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

Bar Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161

General Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Physical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162

Environmental Conditions for Operation and Storage . . . . . . . . . . . . . . . . . . . . . . . 162

Print Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163

Media Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164

Ribbon Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171

11/6/12 P1056468-001

Contents

Notes • ___________________________________________________________________

__________________________________________________________________________

P1056468-001 11/6/12

About This Document

This section provides you with contact information, documen t struc ture and organization, and additional reference documents.

Contents

Who Should Use This Document. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

How This Document Is Organized . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Contacts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Document Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

11/6/12 P1056468-001

About This Document

Who Should Use This Document

This User Guide is intended for use by any person who n eeds to perform routin e maintena nce, upgrade, or troubleshoot problems with the printer.

How This Document Is Organized

The User Guide is set up as follows:

Section Description

Introduction on page 13 This section provides a high-level overview of the

printer and its components.

Printer Setup and Operation on page 37

Printer Configuration and Adjustment on page 81

Routine Maintenance on page 123 This section provides routine cleaning and

Troubleshooting on page 135 This section provides information about errors that

Specifications on page 159 This section provides the features of and

Glossary on page 167 The glossary provides a list of common terms.

This section assists the technician with initial setup and operation of the printer.

This section assists you with configuration of and adjustments to the printer.

maintenance procedures.

you might need to troubleshoot. Assorted diagnostic tests are included.

specifications for this printer.

P1056468-001 11/6/12

Contacts

About This Document

Technical Support via the Internet is available 24 hours per day, 365 days per year.

Web Site: www.zebra.com E-mail Back Technical Library:

E-mail address: emb@zebra.com Subject line: Emaillist

Self Service Knowledge Base: www.zebra.com/knowledgebase Online Case Registration: www.zebra.com/techrequest

Contacts

Which Department

Do You Need?

Regional Headquarters Zebra Technologies Corporation

475 Half Day Road, Suite 500 Lincolnshire, IL 60069 USA

T: +1 847 634 6700 Toll-free +1 866 230 9494 F: +1 847 913 8766

Technical Support

For questions on the operation of Zebra equipment and software, please call your distributor. For additional assistance, contact us.

Please have your model and serial numbers available.

Repair Service Department

For back-to-base service and repair.

Technical Traini ng Department

For Zebra product training courses.

Inquiry Department

For product literature and distributor and dealer information.

Customer Service Department (US)

Internal Sales Department (UK)

For printers, parts, media, and ribbon, please call your distributor or contact us.

Key:

T: Telephone F: Facsimile E: E-mail

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 913 2578

Hardware: ts1@zebra.com Software: ts3@zebra.com

Kiosk printers:

T: +1 866 322 5202 E: kiosksupport@zebra.com

T: +1 877 ASK ZEBRA (275 9327) F: +1 847 821 1797

E: repair@zebra.com To request a repair in the U.S.,

go to www.zebra.com/repair T: +1 847 793 6868

T: +1 847 793 6864 F: +1 847 913 2578

E: ttamerica@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: inquiry4@zebra.com

T: +1 877 ASK ZEBRA (275 9327) E: clientcare@zebra.com

The Americas

Europe, Middle East,

and Africa

Zebra Technologies Europe Limited Dukes Meadow Millboard Road Bourne End Buckinghamshire, SL8 5XF United Kingdom

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

T: +44 (0) 1628 556039 F: +44 (0) 1628 556003

E: Tseurope@zebra.com

T: +44 (0) 1772 693069 F: +44 (0) 1772 693046

New requests: ukrma@zebra.com Status updates:

repairupdate@zebra.com

T: +44 (0) 1628 556000 F: +44 (0) 1628 556001

E: Eurtraining@zebra.com

T: +44 (0) 1628 556037 F: +44 (0) 1628 556005

E: mseurope@zebra.com

T: +44 (0) 1628 556032 F: +44 (0) 1628 556001

E: cseurope@zebra.com

Asia Pacific

and India

Zebra Technologies Asia Pacific Pte. Ltd. 120 Robinson Road #06-01 Parakou Building Singapore 068913

T: + 65 6858 0722 F: +65 6885 0838

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: +65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

T: + 65 6858 0722 F: +65 6885 0838

E: China: tschina@zebra.com

All other areas:

tsasiapacific@zebra.com

E: China: GCmarketing@zebra.com

All other areas:

AP ACChannelmarketing@zebra.com

T: +65 6858 0722 F: +65 6885 0836

E: China: order-csr@zebra.com

All other areas:

csasiapacific@zebra.com

11/6/12 P1056468-001

About This Document

Document Conventions

Table 1 shows the way that certain information is conveyed in this documen t.

Table 1 • Document Conventions

Alternate Color

If you are viewing this guide online, you can click the blue text used for cross-references or hyperlinks to jump directly to other sections in the guide or to web sites on the internet.

LCD Display Examples

Text from a printer’s Liquid Crystal Display (LCD) appears in Arial font.

Command Line Examples, File Names, and Directories

Command line examples, file names, and directories appear in Courier New font. For example:

ZTools to get to the Post-Install scripts in the /bin directory.

Type Open the

Zebra<version number>.tar file in the /root directory.

Icons and Advisory Words

The following icons and advisory words are used to draw your attention to certain areas of text.

Caution • Warns you of the potential for electrostatic discharge.

Caution • Warns you of a potential electric shock situation.

Caution • Warns you of a situation where excessive heat could cause a burn.

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to you.

(No icon)

Caution • Advises you that failure to take or avoid a specific action could result in physical

harm to the hardware.

Important • Advises you of information that is essential to complete a task.

Note • Indicates neutral or positive information that emphasizes or supplements important

points of the main text.

Example • Provides an example, often a scenario, to better clarify a section of text.

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Introduction

This section provides a high-level overview of the printer and its components.

Contents

Printer Components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Control Panel Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Types of Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Ribbon Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

When to Use Ribbon . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Coated Side of Ribbon. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

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5 6

7 8

Printer Components

Figure 1 shows the components inside the media compartment of your printer. Depending on

printer model and the installed options, your printer may look slightly different. Familiarize yourself with these components before continuing with the pr inter setup procedure.

Figure 1 • Printer Components

Platen roller

Control panel

Printhead assembly

Printhead-open lever

Ribbon take-up spindle

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Ribbon supply spindle

Media supply guide

Media supply hanger

Control Panel

1 2 3 4

12 13 14

All controls and indicators for the printer are located on the control panel (Figure 2).

Figure 2 • Control Panel

Introduction

Control Panel

POWER light On when the printer is on. PAUSE light On when the printer is paused. ERROR light Off Normal operation—no printer errors.

On A printer error exists. Check the display for more

information.

DATA light Off Normal operation. No data being received or

processed.

On The printer is processing data or is printing. No data is

being received.

Blinking The printer is receiving data from or sending status

information to the host computer.

The display shows the printer’s operating status and allows the user to navigate the menu system.

The PLUS (+) button changes the parameter values. Common uses are to increase a value, to scroll

through choices, or to change values while entering the printer password. The PREVIOUS button navigates to the previous parameter in the menus.

The MINUS (-) button changes the parameter values. Common uses are to decrease a value, to scroll

through choices, or to change the cursor position while entering the printer password. The SETUP/EXIT button enters and exits configuration mode.

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Control Panel

The NEXT/SAVE button

• When in Setup Mode, the NEXT/SAVE button navigates to the next parameter in the menus.

• When exiting Setup Mode, the NEXT/SAVE button initiates various options. (See Exit Setup

The CALIBRATE button

• When the printer is paused and in non-continuous mode, the CALIBRATE button initiates a

• If the printer is in continuous mode or is not paused, this button has no effect.

The PAUSE button starts or stops printer operation when pressed.

The FEED button forces the printer to feed one blank label each time the button is pressed.

The CANCEL button cancels print jobs when the printer is paused.

Mode on page 19.)

SHORT CAL cal ibration, which sets th e media and web thresholds wi thout adjustin g sensor gain, determines the label length, and feed s the media to the next web.

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Control Panel Display

The control panel includes a display, where you can view the printer’s status or change its operating parameters. In this section, you will l earn ho w to na vi gat e t hrou gh th e me nu syst em and change values for menu items.

After the printer completes the power-up sequence, it moves to the Idle Display (Figure 3).

1 2

Control Panel Display

Figure 3 • Idle Display

The printer’s current status Information that you set through Idle Display on page 95

Introduction

Navigating in the Display

Table 2 shows the options available for navigating through the parameters in the display.

Enter Setup Mode

Scroll through the Parameters

Table 2 • Navigation

At the Idle Display (Figure 3), press SETUP to enter Setup Mode. The printer displays the first parameter.

To scroll through the parameters, press PREVIOUS or NEXT/SAVE.

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Control Panel Display

Perform an action

Table 2 • Navigation (Continued)

+ indicates that an action can be performed.

Press PLUS (+) to perform the specified action.

Change Parameter Values

- and + indicate that a value can be changed.

Press PLUS (+) or MINUS (-) to scroll through the accepted values.

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Exit Setup Mode

Table 2 • Navigation (Continued)

1. At the Idle Display (Figure 3), press SETUP to

enter Setup Mode. The printer displays the first parameter.

2. While in Setup Mode, press SETUP/EXIT to exit

the operating parameters. The LCD displays

3. To return to the parameters, plus PREVIOUS.

OR Press PLUS (+) or MINUS (-) to scroll through the exit options:

• PERMANENT—Stores values in the printer

even when power is turned off.

• TEMPORARY—Saves the changes until

power is turned off.

• CANCEL—This option cancels all changes

made since you entered Setup mode, except for changes made to DARKNESS, TEAR OFF , COMMUNICATION, and LANGUAGE settings, which go into effect as soon as they are made.

• LOAD DEFAULTS—Use this option to restore

all settings other than the network settings back to the factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually.

• LOAD LAST SAVE—Loads the values from

the last permanent save.

• DEFAULT NET—Use this option to restore all

print server and network settings back to the factory defaults. Use care when loading defaults because you will need to reload all settings that you changed manually.

4. Press NEXT/SAVE to select the displ ayed choice

and exit Setup Mode.

When the configuration and calibration sequence finishes, the printer returns to the Idle Display.

Control Panel Display

SAVE CHANGES.

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Control Panel Display

Changing Password-Protected Parameters

Certain parameters, including the communication parameters, are password-protected by factory default.

Caution • Do not change password-protected parameters unless you have a complete

understanding of the parameters’ functions. If the parameters are set incorrectly, the printer may function unpredictably.

The first time that you attempt to change a password-protected parameter, the printer displays

ENTER PASSWORD. Before you can change the parameter, you must enter the four-digit

numeric password. After you have entered the password correctly, you do not have to enter it again unless you leave Setup mode by pressing SETUP/EXIT or by turning off ( printer.

O) the

To enter a password for a password-protected parameter, complete these steps:

1. At the password prompt, use MINUS (-) to change the selected digit position.

2. When you have selected the digit that you wish to change, use PLUS (+) to increase the

selected digit value. Repeat these two steps for each digit of the password.

3. After entering the password, press SELECT.

The parameter you selected to change is displayed. If the password was entered correctly, you can change the value.

Default Password Value

The default password value is 1234. The password can be changed using the Zebra Programming Language (ZPL) command pages (ZebraNet wired or wireless print server required).

^KP (Define Password) or using the printer’s web

Disable the Password Protection Feature

You can disable the password protection feature so that it no longer prompts you for a password by setting the password to 0000 via the password-protection feature, send the ZPL comma nd 1 to 9999.

^KP ZPL command. To re-enable the

^KPx, where x can be any number from

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Operating Parameters on the Control Panel

Items in this menu are shown in the order in which they appear when you press the RIGHT ARROW. For more information about these settings, see Print Settings on page 83.

Adjust the Print Darkness

Set the darkness to the lowest setting that provides good print quality. If you set the darkness too high, the label image may print unclearly, bar codes may not scan correctly, the ribbon may burn through, or the printhead may wear prematurely.

See Print Darkness on page 83 for more information.

Select the Print Speed

Select the speed for printing a label (given in inches per second). Slower print speeds typically yield better print quality.

See Print Speed on page 83 for more information.

Introduction

Control Panel Display

Adjust the Tear-Off Position

If necessary, adjust the position of the media over the tear-off bar after printing.

See Tear-Off Position on page 84 for more information.

Select the Print Mode

Select a print mode that is compatible with your printer options. See Print Mode on page 84 for more information.

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Control Panel Display

Set the Media Type

Select the type of media that you are using. See Media Type on page 85 for more information.

Select the Media Sensor

Select the media sensor that is appropriate for the media t hat you are using.

See Sensor Type on page 102 for more information.

Select the Print Method

Specify if ribbon is being used. Thermal Transfer media requires ribbon for printing while Direct Thermal media does not.

To determine if you need to use ribbon, see When to Use Ribbon

on page 49.

See Print Method on page 85 for more information.

Adjust the Print Width

Specify the width of the labels being used. See Print Width on page 85 for more information.

Set the Maximum Label Length

Set the maximum label length to a value that is at least 1.0 in. (25.4 mm) greater than the actual label length plus the interlabel gap. If you set the value to one that is smaller than the la bel length , the printer assumes that continuous media is loaded, and the printer cannot calibrate.

See Maximum Label Length on page 86 for more information.

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Control Panel Display

Set Supplies Low Warning

When this feature is enabled, the printer provides warnings when the media or ribbon is reaching near the end of the roll.

See Supplies Low Warning on page 89 for more information.

Set Early Warning for Maintenance

When this feature is enabled, the printer provides warnings when the printhead needs to be cleaned.

See Early Warning for Maintenance on page 89 for more information.

Set Printhead Cleaning Interval*

When Early Warning for Maintenance is enabled, set this value to the length of the media or ribbon roll that you are using.

See Printhead Cleaning Interval on page 89 for more information.

* This parameter appears only if Early Warning for Maintenance

is enabled.

Reset Printhead Cleaning Counter for Early Warning*

• If you received the message WARNING CLEAN PRINTHEAD,

clean the printhead, and then press PLUS to select

YES to reset

the Early Warning for Maintenance printhead cleaning counter.

• If you have not cleaned the printhead, press MINUS to select

NO.

* This parameter appears only if Early Warning for Maintenance

is enabled.

Set Printhead Life Expectancy*

When Early Warning for Maintenance is enabled, set this value to the number of inches of media that the printhead is expected to print.

See Printhead Life Expectancy on page 89 for more information.

* This parameter appears only if Early Warning for Maintenance

is enabled.

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Control Panel Display

Reset New Printhead Counter for Early Warning*

• If you received the message WARNING REPLACE HEAD,

replace the printhead, and then press PLUS (+) to select

YES to

reset the Early Warning for Maintenance printhead replacement counter.

• If you have not replaced the printhead, press MINUS (-) to

NO.

select

* This parameter appears only if Early Warning for Maintenance

is enabled.

View the Non-Resettable Counter

This parameter displays the total length of media that the printer has printed.

See Non-Resettable Counter on page 90 for more information.

View User-Controlled Counter 1

This parameter displays the total length of media that the printer has printed since this counter was la st reset.

See User-Controlled Counters on page 90 for more information.

View User-Controlled Counter 2

This parameter displays the total length of media that the printer has printed since this counter was la st reset.

See User-Controlled Counters on page 90 for more information.

Print Counter Readings

Prints a label that lists the odometer readings for the following:

• the non-resettable counter

• the two user-controlled counters

• the Early Warning for Maintenance counters, which indicate

when the printhead was last cleaned and the printhead life (If the Early Warning for Maintenance feature is disabled, the counters related to it do not print.)

See Print Counter Readings on page 90 for more information.

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Introduction

Control Panel Display

Print Font List

This option prints a label that lists the available fonts in the prin ter , including standard printer fonts plus any op tional fo nts. Fon ts may be stored in RAM or Flash memory.

See Print Information on page 91 for more information.

Print Bar Code List

This option prints a label that lists the available bar codes in the printer. Bar codes may be stored in RAM or Flash memory.

See Print Information on page 91 for more information.

Print Image List

This option prints a label that lists the available images stored in the printer’s RAM, Flash memory, or optional memory card.

See Print Information on page 91 for more information.

Print Format List

This option prints a label that lists the available formats stored in the printer’s RAM, Flash memory, or optional memory card.

See Print Information on page 91 for more information.

Print Configuration Label

This option prints a configuration label (see Figure 13

on page 149), which lists the current printer configuration.

See Print Information on page 91 for more information.

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Control Panel Display

Print Network Configuration Label

This option prints a configuration label (see Figure 14

on page 149), which lists the settings for any print server that is

installed. See Print Information on page 91 for more information.

Print All Labels

This option prints labels that list the available fonts, bar codes, images, formats, and the current printer and network configurations.

See Print Information on page 91 for more information.

Initialize Flash Memory

This option erases all previously stored information from Flash memory.

1. If prompted for a password, enter the printer password. For

instructions, see Changing Password-Protected Parameters

on page 20.

The display shows

2. Press PLUS (+) to select YES.

INITIALIZE FLASH?

The display shows ARE YOU SURE?.

3. Do you want to continue?

• Press MINUS (-) to select NO to cancel the request and return

INITIALIZE FLASH prompt.

to the

• Press PLUS (+) to select YES and begin initialization.

When initialization is complete, the control panel displays

INITIALIZING COMPLETED.

Note • Initializing memory can take several minutes.

See Initialize Flash Memory on page 91 for more information.

Print a Sensor Profile

Use this menu item to print a sensor profile. See Print a Sensor Profile on page 91 for more information.

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Control Panel Display

Calibrate the Media and Ribbon Sensors

Use this menu item to adjust the sensitivity of the media and ribbon sensors.

See Media and Ribbon Sensor Calibration on page 94 for more information. For instructions on how to perform a calibration procedure, see Calibrate the Ribbon and Media Sensors Manually

on page 106.

Set Parallel Communications

Select the communications port that matches the one being used by the host computer.

See Parallel Communications on page 103 for more information.

Set Serial Communications

Select the communications port that matches the one being used by the host computer.

See Parallel Communications on page 103 for more information.

Set the Baud Rate

Select the baud value that matches the one being used by the host computer.

See Baud Rate on page 104 for more information.

Set the Data Bits Value

Select the data bits value that matches the one being used by the host computer.

See Data Bits on page 104 for more information.

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Control Panel Display

Set the Parity Value

Select the parity value that matches the on e be ing used by the host computer.

See Parity on page 104 for more information.

Set the Host Handshake Protocol Value

Select the handshake protocol that matches the one being used by the host computer.

See Host Handshake on page 105 for more information.

Set the Zebra Protocol Value

Protocol is a type of error checking system. Depending on the selection, an indicator may be sent from the printer to the host computer signifying that data has been received. Select the protocol that is requested by the host computer.

See Protocol on page 105 for more information.

Set the Network ID

This parameter assigns a unique number to the printer when the printer is operating in an RS422/485 multi-drop network environment (an external RS422/485 adapter is required). This gives the host computer the means to address a specific printer. This does not affect TCP/IP or IPX networks. Set a unique network ID number for this printer.

See Network ID on page 105 for more information.

Enable Communication Diagnostics Mode

Use this diagnostics tool to cause the printer to output the hexadecimal values for all data received by the printer.

See Communication Diagnostics Mode on page 94 for more information.

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Control Panel Display

Set the Control Character Value

Set the control prefix character to match what is used in your label formats.

See Control Character on page 100 for more information.

Set the Format Command Prefix Value

Set the format command prefix character to match what is used in your label formats.

See Command Character on page 101 for more information.

Set the Delimiter Character Value

Set the delimiter character to match what is used in your label formats.

See Delimiter Character on page 101 for more information.

Set the ZPL Mode

Select the ZPL mode that matches what is used in your label formats.

See ZPL Mode on page 101 for more information.

Set the Power-Up Action

Set the action for the printer to take during the power-up sequence. See Power-Up Action on page 92 for more information.

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Control Panel Display

Set the Head-Close Action

Set the action for the printer to take when you close the printhead. See Head-Close Action on page 92 for more information.

Set the Backfeed Sequence

This parameter sets when label backfeed occurs after a label is removed in some print modes. It has no effect in Rewind mode. This setting is superseded by ~JS when received as part of a label format.

See Backfeed Sequence on page 87 for more information.

Adjust the Label Top Position

This parameter adjusts the print position vertically on the label. Positive numbers adjust the label top position farther down the label (away from the printhead) by the specified number of dots. Negative numbers adjust the position up the label (toward the printhead).

See Label Top Position on page 87 for more information.

Adjust the Label Left Position

If necessary, shift the print position horizontally on the label. Positive numbers move the left edge of the image toward the center of the label by the number of dots selected, while negative numbers move the left edge of the image toward the left edge of the label.

See Label Left Position on page 87 for more information.

Set the Head Test Cou nt*

The printer periodically performs a test of the printhead functionality. This parameter establishes how many labels are printed between these internal tests.

See Head Test Count on page 87 for more information.

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