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ZAVIO Box Camera
User Manual
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Table of Contents
1. Safety Information .................................................................................................. 4
1.1 Safety Notices ............................................................................................... 4
1.2 Electromagnetic Compatibility (EMC) .......................................................... 5
2. Hardware Overview ................................................................................................ 6
2.1 Connectors and buttons ............................................................................. 6
2.2 LED Indicator ................................................................................................ 7
2.3 Package Contents ......................................................................................... 7
2.4 Minimum System Requirement ................................................................... 7
3. Web Interface .......................................................................................................... 8
4. Settings – Information ........................................................................................... 10
5. Settings – Basic Setup ........................................................................................... 11
5.1 Account ....................................................................................................... 11
5.2 Network ...................................................................................................... 12
5.2.1 TCP/IP ..................................................................................................... 12
5.2.2 PPPoE ...................................................................................................... 13
5.3 Date Time ................................................................................................... 14
5.4 Video ........................................................................................................... 15
5.4.1 Video Setting .......................................................................................... 15
5.4.2 Profile ..................................................................................................... 16
5.4.3 Day / Night .......................................................................................... 17
5.5 Audio .......................................................................................................... 18
6. Setting – Live View ................................................................................................ 19
6.1 Video ........................................................................................................... 19
6.2 Audio .......................................................................................................... 19
6.3 Camera Setting ........................................................................................... 19
6.3.1 Image Setting.......................................................................................... 19
6.3.2 Lens Setting ............................................................................................ 21
6.3.3 ROI .......................................................................................................... 22
6.4 PTZ Setting .................................................................................................. 23
6.4.1 Patrol Setting .......................................................................................... 23
6.4.2 PTZ Control ............................................................................................. 24
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7. Setting – Playback ................................................................................................. 25
7.1 Client PC...................................................................................................... 25
7.2 Network Storage ......................................................................................... 25
7.3 Edge Storage ............................................................................................... 26
8. Setting – Event ...................................................................................................... 27
8.1 Event Server................................................................................................ 27
8.1.1 Event Server ........................................................................................... 27
8.1.2 SD Card ................................................................................................... 29
8.2 Event List .................................................................................................... 30
8.2.1 Event List ................................................................................................ 30
8.2.2 Scheduled Recording .............................................................................. 32
8.3 Motion Detection ....................................................................................... 33
8.4 Schedule ..................................................................................................... 34
9. Setting – System .................................................................................................... 35
9.1 Maintenance ............................................................................................... 35
9.2 Date Time ................................................................................................... 36
9.3 Security ....................................................................................................... 37
9.3.1 Account .................................................................................................. 37
9.3.2 IP Address Filter...................................................................................... 37
9.3.3 HTTPS ...................................................................................................... 38
9.4 Network Basic ............................................................................................. 39
9.4.1 TCP / IP ................................................................................................... 39
9.4.2 PPPoE ...................................................................................................... 39
9.5 Network Advanced ..................................................................................... 40
9.5.1 RTSP ........................................................................................................ 40
9.5.2 UPnP ....................................................................................................... 41
9.5.3 Bonjour ................................................................................................... 42
9.5.4 DDNS ...................................................................................................... 42
9.6 Digital I/O .................................................................................................... 43
9.7 PoE .............................................................................................................. 44
9.8 LED .............................................................................................................. 44
9.9 System Log .................................................................................................. 45
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1. Safety Information
This user manual includes instructions for using and managing the product on your network. Carefully
read and follow the instructions on the guide before installing the product to ensure that it is used
properly as intended and avoid damage due to faulty assembly and installations. Updated versions of this
document will be posted to our company website as they become available.
1.1 Safety Notices
Legal Considerations
Video and audio surveillance can be forbidden by laws that vary from country to country. Check the laws
in your local region before using this product for surveillance purposes.
Liability
ZAVIO Inc. cannot be held responsible for any technical or typographical errors and reserves the right to
make changes to the product and manuals without prior notice. ZAVIO Inc. makes no warranty of any
kind with regard to the material contained within this document. Including, but not limited to, the
implied warranties of merchantability and fitness for any particular purpose. ZAVIO Inc. shall not be
liable nor responsible for incidental or consequential damages in connection with the furnishing,
performance or use of this material. This product is only to be used for its intended purpose.
Follow the general safety precautions and the below operation notice.
Operation Notice - Operating or storage location
Avoid operating or storing the camera in the following locations:
• Extremely hot or cold places (Operating temperature: -40 °C to + 60 °C or -40 °F to 140°F )
• Near heating equipment (e.g. heaters)
• Near water (e.g. bathtub, kitchen sink)
• Near sources of strong magnetism
• Near sources of powerful electromagnetic radiation (e.g. radio, TV transmitters)
• Locations subject to strong vibration or shock
Cleaning
• Use a soft dry cloth to clean the external surface of the device or dampened the soft cloth with
small quantity of detergent solution to remove stains. Remember to wipe dry the cleaned area.
• Do not use volatile solvents (e.g. alcohol, benzene, thinners) as they may damage the surface.
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1.2 Electromagnetic Compatibility (EMC)
FCC Statement
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
to Part 15 of the FCC Rules. The limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can
be determined by turning the equipment off and on, the user is encouraged to try to correct the
interference by one of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio interference, in which
case the user may be required to take adequate measures.
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2. Hardware Overview
2.1 Connectors and buttons
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2.2 LED Indicator
LED
Color
Indication
Network
Green
Solid blue when network is established
Orange
Blink orange when there is network activity
2.3 Package Contents
Verify that all contents received are complete according to the list below.
ZAVIO Box Camera F7220
Quick Installation Guide (QIG)
Hex screw driver
C-mount to CS-mount adapter
2.4 Minimum System Requirement
Make sure that your computer meets or exceed the following specifications:
Item
Requirements
CPU
Intel Core i5 CPU @ 2.0GHz (or equivalent AMD)
Graphic Card
512MB RAM graphic cards(or equivalent on-board graphic cards)
RAM
2GB RAM
Operating System
Windows 7 or later
Mac OS Leopard 10.5 or later
Web Browser
Internet Explorer 8 or later
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3. Web Interface
Available options may vary depending on the camera model.
Toolbar
Function
Home button. Click to open camera live view.
Settings button. Click to open settings page.
All configurations are available on this page.
Pause button. Click to pause the live video stream, click again to resume
pause. This function is also available on VLC mode when using non-IE browser.
Stop button. Click to stop the video stream, click again to resume stop.
When video stream is stopped, the display will turn black. This function is also
available in VLC mode when using non-IE browser.
Record button. Click to record the live video on your computer. When selected,
a message will prompt requesting you to specify the folder in which you want
to store the video. After selecting the folder, click OK to begin recording. The
button will start flashing to indicate that the recording is active. Click again to
stop the recording. This function is only available for Internet Explorer on
Windows systems.
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Glass demister button. Click to turn on the camera’s cooling/heating system to
demist the water vapor on the front glass.
Snapshot button. Click to take a snapshot of the video. When selected, a
window will prompt showing the captured frame, click Save Image to
complete process. The function is also available in VLC mode when using
non-IE browser.
Zoom button. Click to zoom in or out of the video. When selected, an overlay
image will appear; drag the box over the zone you want to zoom and adjust
the zoom by moving the slider toward “T” (tele) or “W” (wide). Digital Zoom is
only available for Internet Explorer on Windows systems.
Full screen button. Click to view the video in full screen mode. In full screen
mode, the video is stretched to fit the entire screen. To return from full screen
mode, press the ESC key on your keyboard or click on any part of the screen.
The function is also available in VLC mode when using non-IE browser
Live view button. Click to return to the main live video page.
Profile- Select the preferred profile from the list. You can define these profiles
in the settings menu.
View Size- Two choices are provided. “Fit Screen” will resize the video to fit
the live view page. “Full Screen” will display the video at its original size.
Protocol- Select the transfer protocol.
Set- Press set button to remember the camera’s current position, preset
positions will be named as “Preset1.”
Preset- A preset position allows users to quickly steer the camera to the
predefined position.
Go- When selected, a drop-down list will appear allowing you to select the
preset position.
Patrol- Before starting this function users must define the guard tour first. A
guard tour allows the camera to patrol preset positions in a predetermined
order or at random and for a configurable time periods. The enabled guard
tour will keep running after the user has logged off or closed the browser
Zoom- Click the arrowhead or drag the pointer to adjust the zoom value.
Focus- When the zoom position is changed, the camera may loose focus.
Adjust the focus by clicking the arrowhead or dragging its pointer along the
slide bar to find the best image focus.
Re-Focus- When selected, the camera will automatically find the appropiate
focus value.
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4. Settings – Information
The information page provides a complete overview of the status of your network camera.
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5. Settings – Basic Setup
The basic setup page allows you to manage the following:
User accounts
Network parameters
Date and time configurations
Video settings
Audio settings
5.1 Account
The network camera allows the creation of up to 10 user accounts with different privilege levels. There
are three user levels: viewer, operator and administrator. The viewers only have access to the live view
page of the camera. The operators have access to the live view page, as well as basic image settings (e.g.:
brightness, contrast). Only the administrator has full access to the all camera settings.
To create an account, click the add button. To edit or remove an account, select the username on the
account list and then click Edit or Remove as needed. Administrators account cannot be deleted.
Enabling Anonymous Viewer will allow any user to access the live view page without signing in.
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5.2 Network
By default the camera is set to automatically obtain the necessary IP information from the DHCP server
(e.g. the router). However, you may manually change the IP address and other related settings.
5.2.1 TCP/IP
Internet Protocol Version 4(TCP/IPv4):
Obtain an IP address automatically (DHCP) – This is the default setting. In this mode the camera
obtains the IP information from the DHCP server.
Use the following IP address – Select this option to assign a static IP address to the camera.
Obtain DNS server address automatically – automatically use the DNS server settings provided by
the DHCP server.
Use the following DNS server address – Select this option to assign a DNS server address. When
DHCP is disabled, you also need to provide the camera with valid DNS settings.
Internet Protocol Version 6(TCP/IPv6):
IP address – The IPv6 IP address of camera is automatically assigned by converting the MAC address
of the IP camera. Users are unable to modify it.
HTTP:
HTTP port number – The default value is 80. If you changed the HTTP port to a different value (e.g.
1024), please make sure to restart the camera (Settings System Maintenance) and then
connect to the camera using the following URL http://camera_ip:portnumber.
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5.2.2 PPPoE
PPPoE:
Authentication Type – PAP or CHAP
IP address – Displays the current IP address obtained from the Internet Service Provider (ISP).
It will display 0.0.0.0 if the camera is not connected to the Internet via PPPoE.
User ID – Enter the user ID for your DSL service. The user ID is provided by your ISP.
Password – Enter the password for the DSL account. Re-type the password in the field below.
DNS Server – Typically your ISP will send DNS Server information to the camera when it connects.
However, please select “Use the following DNS server address” if your ISP requires entering specific
DNS servers manually.
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5.3 Date Time
Current Date/Time:
Current Date/Time – Displays the camera’s current date and time.
PC Clock – Displays the date and time of the computer you are currently using.
Date/Time Format – The format in which the date and time is displayed on the live video.
Synchronization Method:
Keep current setting – Select if you don’t want to change current date and time setting.
Synchronize with client PC – Select if you want to adjust the camera time to your PC. Note that this
option synchronizes the time only once. An occasional re-synchronization will be necessary.
Manual Setting – Select to manually enter the date and time.
Synchronize with NTP – Select to allow the camera to obtain the time from an NTP server. You can
use the default value or you can enter a different NTP server manually. Make sure that your camera
is connected to the Internet and that no firewall is blocking the outgoing NTP request.
Time zone:
Time zone – Select the correct time zone for your location.
Daylight Saving Time – Define the Daylight Saving Time range by activating this option. The camera
will adjust the time depending on the predefined start and end time.
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5.4 Video
Available options may vary depending on the camera model.
5.4.1 Video Setting
Rotated:
Mirror/Flip – Allows users to mirror and/or flip the image.
Image Rotated – Allows users to rotate the image by 90°, 180° or 270°.
Image:
Video Clip Format – Select the profile used for recordings.
Snapshot Format – Select the profile used for snapshots.
Overlay:
Overlay – Select an overlay to show on live view, if any.
Text Color – Select the color for the overlay text.
Background Color – Select the background color for the overlay text.
Display Position – Select the display position of the overlay text on live view.
Privacy Mask:
Privacy mask allows the user to censor certain parts of the live view area. Click Add to create a new
privacy mask. To edit or remove, select the privacy mask on the list and then click Edit or Remove.
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5.4.2 Profile
The network camera allows the creation of video streaming profiles. Users must define the video and
audio setting for each profile. Click Add to create a new profile. To edit or remove, select a profile from
the list and click Edit or Remove as needed.
Video Setting:
Encoding – The camera can encode video in different formats. Make sure that your video recorder
supports the selected format.
Profile – Choose between High, Main and Baseline profiles.
Resolution – Define the profile resolution. Note that resolution available depends on the camera.
Maximum frame rate – Define the maximum number of frames per second for the profile. If frame
rate is set to higher than 30fps, profile 3 and 4 will not be available due to camera limitation. Note
that the maximum limit will depend on your camera model.
Quality – Choose between Fixed Quality (VBR) and Fixed Bitrate (CBR). Fixed quality options
includes: medium, standard, good, detailed and excellent. Fixed bitrate will ensure that the video
bitrate does not surpass the specified maximum.
Audio Setting:
Audio Stream – Choose to enable or disable the audio.
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5.4.3 Day / Night
This menu may vary depending on your camera model. If your camera is not equipped with IR LEDs,
some options will not be available.
Day/Night:
IR Cut Filter Mode – Choose between auto, night mode, day mode and schedule. By selecting Auto
the camera will automatically remove the IR cut filter based on the predefined threshold. On Night
mode, the live view image will be black and white as the camera will always remove the IR cut filter
regardless of the actual light levels. Opposite to night mode, the Day mode will never remove the IR
cut filter from the image sensor allowing visible light to pass through the image, providing colored
videos. Schedule mode allows users to program the time for the camera to engage in night mode.
IR Cut Filter Switch Delay – Define the duration to enable the IR cut filter to switch mode.
IR Cut Filter Threshold – Define the threshold to enable the IR cut filter to switch mode.
IR Mode – Choose between auto, active, inactive and schedule. Auto mode allows the IR to
automatically turn on when the IR cut filter is removed. Active mode keeps the IR on regardless of
the IR cut filter mode. This mode is not recommended unless the camera is installed in a dark
environment that requires IR at all times. Inactive mode will disable the IR even if IR cut filter is
removed. Select Schedule mode if you wish to program a specific time for the IR to turn on/off.
Smart IR – This technology allows the IR to automatically adjust its intensity to the scene content,
avoiding overexposure from happening.
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5.5 Audio
This menu will be available only if your camera has audio support.
Audio Input:
Audio Input Gain – Select the microphone input gain value from the drop-down menu.
Audio Encoding – Select the encoding from the drop-down menu.
Audio Output:
Audio Output Gain – Select the speaker output gain value from the drop-down menu.
Note: The camera does not support echo-cancelling, using full duplex mode may cause audio feedback.
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6. Setting – Live View
Access this menu to configure the live view, including video, audio, camera and
PTZ settings. Available options may differ depending on your camera model.
6.1 Video
Refer to section 5.4.
6.2 Audio
Refer to section 5.5.
6.3 Camera Setting
6.3.1 Image Setting
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Available options may differ depending on your camera model.
Image Enhancement:
Image enhancement allows you to adjust the brightness, contrast, saturation and sharpness of the
video. Click on Video to preview the adjusted settings result.
White Balance:
Color tone – Move the bar to the value that can best reflect natural colors.
Auto White Balance – Choose the one that best fits your installation site.
Exposure Setting:
Exposure Frequency – Select auto if the camera is installed outdoor. On the contrary, please choose
the indoor light frequency (e.g. 60Hz for USA, 50Hz for Germany).
Automatic exposure – You can manually change the value (0-100) or maintain the default 25.
Exposure Time – Define the minimum and maximum exposure time of the camera’s shutter. It is
recommend using the smallest exposure time for the min value to ensure crisp images during day
time condition. As for the max value, the bigger the value, the longer the camera keeps the shutter
open in low light conditions allowing more light to fall onto the image sensor. As a result, the
camera can capture images even in very dark environments. However, moving objects will appear
blurred as they move while the camera’s shutter is open.
Gain – The higher the value, the brighter the image, but consequently it will contain more noise.
Low Light Behavior – Enable to program night mode behavior.
Wide Dynamic Range:
This feature allows the network camera to capture video in areas with high lighting contrast.
Noise Reduction:
2D Denoise – Noise reduction algorithm helps reduce the graining in the video, which occurs under
low light conditions. Select the mode that best fit your needs.
3D Denoise – Further improves noise reduction to deliver sharper image.
Defog:
Enable this feature to allow the camera to automatically increase image contrast and provide
better image quality on a foggy day.
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6.3.2 Lens Setting
This menu is only available for zoom modules and motorized cameras.
Focus:
Zoom – Click on the arrows to zoom in or out.
Focus – Click on the arrows to adjust focus.
Smart Focus:
Select a focus method and click Re-Focus to allow the camera to automatically find the optimal
focus value. Fast provides a faster result while Full Scan does a thorough scene scan before providing the
best focus point.
Iris:
Select the one that best fits your requirements.
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6.3.3 ROI
ROI:
ROI (Region of Interest) is a feature created to strengthen the image clarity in key regions of a scene.
To frame a key region, please fill in the name and other information requested on the right side of
the screen and then click add. A rectangular frame will appear on the video. Drag and drop the
frame to the region of interest and resize the frame as desired. Click on Display All Range to see all
the regions previously set. Users may also lower the background frame rate in order to relocate
the bitrate resources and increase the video quality on the regions of interest.
Note: ROI support up to 3 regions per profile and is only compatible with H.264 and H.265 codec.
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6.4 PTZ Setting
This menu is only available for cameras that support RS-485.
6.4.1 Patrol Setting
Note: Please connect the RS-485 before configuring this page.
Control Panel:
Click on the arrows to move towards the direction you want.
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Preset Position:
To create a new preset position, fill in a name and then click add. Click Go to preview.
Guard Tour:
To create a new guard tour, click add button and then fill in a name and add preset positions
desired. Users can manually set the PTZ speed and the interval time.
6.4.2 PTZ Control
Speed Control:
Allows users to control pan, tilt and auto pan speed – ranging from 1 to 100.
RS-485 Setting:
Enable or disable RS-485 setting.
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7. Setting – Playback
The camera has embedded playback feature, allowing users to playback videos from
a client PC, network storage server, or camera’s edge storage.
7.1 Client PC
This section allows users to play recorded videos stored on the client PC through the web,
eliminating any codec compatibility issue with installed video players.
7.2 Network Storage
Easily access the recorded videos stored on the network storage.
To set up network storage, refer to section 8.
There may be two different folders, depending on your previous settings. Event folder will contain all
event-triggered recordings and Schedule folder will contain all scheduled recordings. For more details on
event recordings, please refer to section 8.
The folders will be further divided by date and then by hour.
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Select the video you would like to playback.
Below is playback window of an event recording. This feature is only available on Internet Explorer.
Item
Description
Item
Description
Move one folder up
Select all items in the folder
Refresh the view
Playback the selected video
Delete the selected file
Download selected item to your computer.
7.3 Edge Storage
Edge storage section is similar to that of the network storage. If your camera is equipped with built -in SD
or micro SD card slot, you may access the inserted card’s memory to play the recorded videos.
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8. Setting – Event
Users may assign an action to the camera when an event occurs. This section will
show you how to set up event servers, event list, motion detections and schedule.
8.1 Event Server
8.1.1 Event Server
Click the add button to create a new server. A window will prompt requesting the server ’s information.
First fill in the name of the server and then select the server type.
Adding a FTP server
Network Address – Insert the FTP server’s address.
Server Port – Default is 21. Change only if your FTP server uses a different port.
Upload path – Provide the upload path.
User Name / Password – Provide valid login credentials for the FTP server.
Passive Mode – Enable if your FTP server utilizes passive FTP, which is the most common method.
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Adding a SMTP Server
Mail Server – Insert mail server’s address.
Server Port – Standard value is 25, but your
server may be using different values.
Authentication – Enable if server requires
authentication in for sending email.
Send mail from – Insert the address from
which the camera will send the emails. It
does not necessarily need to be a valid email.
Send test email to – Insert a valid email address to test the above settings. If the test succeeds,
proceed to provide the information for the media settings. The actual recipient email address is
defined when setting up the event in the next section.
Adding a HTTP Server:
A HTTP server can be used by the camera to trigger a script on
a remote server if an event occurs. User name, password and
proxy fields are all optional.
Adding a Network Storage:
Type – Select the network storage type
(Windows SMB or Linux NFS).
Network Storage Location – Insert the
address of your local storage server.
User Name / password – Provide valid
login credentials for the network
storage server.
Create Folder (optional) – Create a
folder for the camera to store files.
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Media Settings:
Define the settings related to the media to be stored, such as the media type and the file’s naming rule.
8.1.2 SD Card
This option is only available if your camera has built-in SD or micro SD card slot. Please make sure that
the memory card is inserted into the camera before proceeding (see QIG for details on how to insert
memory card). Enable this feature if you wish to record videos on the memory card and click execute
button to proceed.
Noted:
1. Only FAT32 is supported, please do not format the SD card to other format.
2. Please power off the camera before taking off memory card.
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8.2 Event List
Once you have finished creating the event server, you may proceed with setting up the events.
Note that available options will depend on your camera model.
8.2.1 Event List
Click add button to create new event.
Trigger:
Select a trigger type from the drop-down list. Note that options may vary depending on the camera.
Motion Detection – An action will be triggered when motion is detected. Make sure that motion
detection is configured before proceeding.
Tampering Detection – An action will be triggered if camera detects any tampering (e.g. lens is
covered by foreign object). Make sure that tampering detection is configured before proceeding.
Digital Input – If the camera supports digital inputs (see QIG), users may use 3rd party equipments
for triggering an action (e.g. motion detection sensors).
Periodical – An action will be triggered periodically based on the defined time.
Network link down – An action will be triggered when network disconnection is detected.
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Action:
Define the action to be done when the camera has been triggered.
Send Image – Instructs the camera to send out images. You will need to specify whether you want
to use FTP, network storage or SD card. Make sure that the servers are set up before using it.
Send Notification – This action type uses the HTTP event server. You can use this to have the
camera trigger a script on a server.
Activate Digital Output – Allows you to perform an action with the camera’s digital output. You
may also specify the duration you want the camera to trigger the event.
PTZ Action – When triggered, the camera will move to a preset position or run a predefined tour.
Schedule:
Select the schedule for the above Event settings to be active. You may choose one of the available or
schedule, or configure another schedule on the schedule menu (see section 8.4).
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8.2.2 Scheduled Recording
Scheduled Recording:
This section allows users to configure the recordings by assigning a schedule and the server to store the
video, as well as specify the file size per recording. Please make sure that the event server is configured.
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8.3 Motion Detection
The motion detection technology relies on a frame by frame comparison of the captured video, allowing
users to set up alarms or other actions upon the camera’s movement detection on the predefined area.
This section is for users to set up motion detection areas. To configure action for the motion detection,
please refer to Event List (section 8.2).
Make sure to define sensitivity and threshold according to the environment in order to avoid false alarms.
There are no standard values as every site’s conditions are different. Generally speaking, increasing
sensitivity and lowering threshold will allow the camera to detect most of the motion detection, hence
the increase of false alarms. Doing the opposite can reduce false alarms but might increase the risk of
missing a key event.
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8.4 Schedule
This section allows you to set up individual schedules to apply on event and recording.
There are three default schedules that can be modified but not deleted.
Click the add button to create a new schedule. A window will prompt
requesting you to define the name and the time of the schedule.
First select the start and end time of the schedule and then click add to apply on the weekday. Once
applied, the timeline will turn red indicating the active period. To copy the schedule to the rest of the
weekday, you may enable “use the same time schedule every day” option.
Note: screen layout may vary depending on the camera mode.
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9. Setting – System
System menu provides access to a variety of settings related to the camera’s system,
such as maintenance, date time, security, basic and advanced network settings,
digital I/O, PoE, LED and system log.
9.1 Maintenance
Restart:
This feature allows you remotely restart the camera,
even set a schedule for the camera to automatically
restart.
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Backup/Restore:
Default – Click to restore factory settings. You can choose to exclude the IP and date & time settings.
Backup – Click to save the camera’s current configuration on your computer. This feature can
significantly save configuration time by allowing users to load the current configuration on another
camera of the same model and firmware version. Make sure to change the IP address configuration
to avoid IP conflict.
Restore – Click to load the backup configuration file. The camera will reboot to finalize the process
and the new settings will become effective.
Firmware Upgrade:
Having the camera’s firmware updated will allow you to enjoy the camera at its best, as new firmware
often enhance the functionality of the camera and solves known-issues. You may check availability of
your camera’s firmware on the download section of ZAVIO’s website. Before updating the firmware
version, please follow below instructions:
Check that the firmware corresponds to your camera model.
Check that the firmware is not on a compressed file. The firmware should be .bin format.
Avoid wireless connections as they tend to be unstable.
Language:
This section allows users to change the language of the camera’s web interface. Check the download
section of ZAVIO’s website for available language pack for your camera.
9.2 Date Time
Refer to Section 5.3
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9.3 Security
9.3.1 Account
Refer to section 5.1
9.3.2 IP Address Filter
When enabled, users can create lists of IP address to be allowed or denied to access the camera.
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9.3.3 HTTPS
Create / Install:
Create a self-signed certificate for HTTPS to recognize.
Installed Certificate:
Display or remove the properties of the installed certificate.
HTTPS Connection Policy:
Set HTTPS connection policy for different level of users. To use the HTTPS encryption, please set up
“Create self-signed certificate” for the first time you use the HTTPS function, and then set up the
connection policy for different users.
Note: When enable HTTPS with RTSP on mode, the IP Camera only protect the setting such as username
and password and do not protect video and audio. When enable HTTPS with RTSP off mode, the IP
Camera will protect all setting including video and audio.
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9.4 Network Basic
9.4.1 TCP / IP
Refer to section 5.2.1
9.4.2 PPPoE
Refer to section 5.2.2
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9.5 Network Advanced
9.5.1 RTSP
General:
RTP Port Range – Default value is 5000 ~ 7999 and can be changed from 1124 to 65534.
RTSP Port – Default value is 554 and can be changed from 1124 to 65534.
RTSP Configuration:
This option allows you to set up the URL for each profile and define whether or not you want to enable
authentication. The default video URL will be related to the profile number, e.g., profile1 = video.pro1,
but you may change it as you need. Based on the default URLs, access to the RTSP streams would be:
rtsp://camera_address:554/video.pro1
rtsp://camera_address:554/video.pro2
rtsp://camera_address:554/video.pro3
rtsp://camera_address:554/video.pro4
If authentication is enabled, the URLs will change as follows:
rtsp://username:password@camera_address:554/video.pro1
rtsp://username:password@camera_address:554/video.pro2
rtsp://username:password@camera_address:554/video.pro3
rtsp://username:password@camera_address:554/video.pro4
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9.5.2 UPnP
ZAVIO cameras have embedded UPnP, which allows them to announce their presence to other devices
that support UPnP in the local network (e.g. if your computer uses operating system Windows XP, Vista, 7
or 8, it will automatically detect the presence of ZAVIO camera on the local network and allow you to
connect to the device instantly).
Furthermore, UPnP has the ability to instruct the router or firewall to open certain ports, so that other
devices from outside the local network can connect to the camera. Note that not all routers support
UPnP port forwarding, which means that this function might be restricted by your router or firewall.
It is recommended to manually open individual ports on your router or firewall for security-sensitive
environment, as UPnP automatically open ports without any form of authentication, which increases the
risk of intrusion.
By default, the UPnP will be enabled and the port-forwarding will be disabled. When enabling the
port-forwarding, you will need to define the port numbers. Normally there is no need to change the port
numbers, unless one of them is already used by another device or application.
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9.5.3 Bonjour
Just like UPnP, Bonjour is a service that helps to find the camera on the network. Bonjour is available for
Windows, but is more commonly used for Mac OS. This feature will be enabled by default.
9.5.4 DDNS
Skip this section if you are planning to connect to camera only through the local network (and not from
any remote connection).
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Dynamic DNS allows you to create a domain name for your network, facilitating the access to the camera
from a remote site. To use the DDNS function, you will need to:
1. Create a DDNS hostname with a DDNS service provider.
2. Set up a DDNS client in the local network that contacts the DDNS service provider and updates the IP
information.
If the router in your local network is equipped with a DDNS client, we recommend using the router
instead of the camera, since the router is the device best suited for the DDNS task as it is in direct control
of handling the Internet connection.
Server Name – Select the DDNS provider of your choice.
User ID and Password – Insert the username and password to log into your account settings on
www.dyndns.org. Do not enter your DSL user account information.
Host name – Insert the full host name that you have created in your server account.
Periodic Update – Specify the time for the camera to update its IP information with the DDNS
provider or select auto and the camera will automatically update the changes.
Click “Save” to apply the settings. Reboot the camera to activate the DDNS settings. After a reboot you
may need to wait for a few minutes before you can access the camera with the new domain name.
9.6 Digital I/O
This menu is only available for cameras that support digital I/O.
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Configure your camera’s digital I/O on this page. This section shows the digital I/O current status and
allows you to define its normal state (non-alert state). Options available depend on your camera model.
9.7 PoE
The system automatically detects PoE mode. 802.3af disables the activation of the fan and heater when
the IR LEDs are on, even if the temperature reached the trigger condition. 802.3at mode enables the fan
and heater to activate when the temperature reaches the trigger condition, even if the IR LEDs are on.
9.8 LED
This menu is only available for cameras that have LED indicator. Users may choose to show or hide the
LED indicator. Hiding the LED indicator will make the camera appear to be offline even when it operating
normally.
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9.9 System Log
The system records all the actions in its internal memory and displays it on the Current Log, but due to
limited memory the logs will be overwritten. Enable remote log if you wish to keep all the logs.
Enable Remote Log:
Server Name – Insert the network address of the system log server. Enter the address without any
leading characters, such as http://
Server Port – Default is 514. Change the value if your system log server is set up differently.
Remote log uses System Log Protocol, which is a standard for forwarding log messages in an IP network –
allowing your camera, the System Log sender, to send small text message to the System Log server.
3CDaemon by 3Com Corporation is a system log server that you may use for remote log (download here).
After installing 3CDaemon, the main window prompt and you can start to receive logs from the camera.
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