Zanussi Electrolux ZC 244 PGO Instruction Book

B/ZE/9-2. (04.)200362928
NL
FR
DE
GB
KOELKAST
REFRIGERATEUR
REFRIGERATOR
ZC 244 PGO (240**** I)
ZZAANNUUSSSSII
GEBRUIKSAANWIJZING - MODE D`EMPLOI -
GEBRAUCHSANLEITUNG - INSTRUCTION BOOK
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Before installing and using the appliance read this user's instruction book carefully. It contains safety precautions, hints, information and ideas. If the refrigerator is used in compliance with the instructions written, it will operate properly and provide you with greatest satisfaction.
The symbols below help you to find things more easily:
Safety precautions
Warnings and information at this symbol serve safety for you and your appliance.
Hints, useful information
Environmental information
Symbol for ideas
At this symbol ideas can be found according to food and its storing.
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From the Electrolux Group. The world's No.1 choice.
The Electrolux Group is the world's largest producer of powered appliances for kifchen, cleaning and outdoor use. More than 55 million Electrolux Group products (such as refrigerations, cookers, washing machines, vaccum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more than 150 countries around the world.
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Cont
Cont
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Important safety information ..................................................................................................55
General safety precautions....................................................................................................55
Precautions for child safety....................................................................................................55
Safety precautions for installation ...........................................................................................55
Safety precautions for isobutane ............................................................................................55
Instructions for the User.........................................................................................................56
General information..............................................................................................................56
Description of the appliance, main parts ..................................................................................56
Handling the appliance .........................................................................................................57
Putting it into use .............................................................................................................57
Controlling the temperature, setting ....................................................................................57
Hints for storage ..............................................................................................................57
Storage time and temperature of foods ..............................................................................58
How to use the four-star frozen food compartment................................................................58
How to use the fresh food compartment..............................................................................58
How to make ice cubes ....................................................................................................58
Some useful information and advice........................................................................................58
Hints and ideas ...................................................................................................................58
How to save energy .........................................................................................................58
The appliance and environment .........................................................................................59
Maintenance .......................................................................................................................59
Defrosting ......................................................................................................................59
Regular cleaning .............................................................................................................60
When the refrigerator is not in use ......................................................................................61
Trouble shooting ..................................................................................................................61
How to change the bulb....................................................................................................61
If something does not work ...............................................................................................61
Instructions for the Installer....................................................................................................62
Technical data .....................................................................................................................62
Installing the appliance .........................................................................................................62
Transportation, unpacking.................................................................................................62
Cleaning ........................................................................................................................62
Placement......................................................................................................................63
Change of door opening direction ......................................................................................64
Change of door opening direction of frozen food compartment ...............................................65
Electrical connection........................................................................................................65
Storage time chart (1) ...........................................................................................................66
Storage time chart (2)............................................................................................................67
Warranty and service .............................................................................................................67
Guarantee conditions ...........................................................................................................67
Service and spare parts ........................................................................................................67
Declaration of guarantee terms .............................................................................................68
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Precautions for child safety
Do not allow children to play with the packaging of the appliance. Plastic foil can cause suffocation. Adults must handle the appliance. Do not allow children to play with it or its controlling parts. If you are discarding the appliance pull the plug out of the socket, cut the connection cable (as close to the appliance as you can) and remove the door to prevent playing children to suffer electric shock or to close themselves into it.
Safety precautions for installation
Put the appliance to the wall to avoid touching or catching warm parts (compressor, condenser) to prevent possible burn. When moving the appliance take care of the plug not to be in the socket. When placing the appliance take care not to stand it on the power cord. Adequate air circulation should be around the appliance, lacking this leads to overheating. To achieve sufficient ventilation follow the instructions relevant to installation.
For the safety of life and property keep
the precautions of these user's instructions as the manufacturer is not responsible for damages caused by omission.
General safety precautions
Keep these instructions and they should remain at the appliance when moving away or changing owner. This appliance is designed for storing food, domestic use and being used according to these instructions only.
Specialised companies that are qualified to do so by the manufacturer must carry out service and repairs including repairing and changing the power cord. Accessory parts supplied by
them should be used only for repairing. Otherwise the appliance can be damaged or can cause other damage or injury. The appliance is out of circuit only in that case if the plug is removed from the socket. Before cleaning and maintenance always unplug it (do not get it by the cable). If the socket is difficult to reach, switch off the appliance by cutting off the current. Power cord must not be lengthened.
Make sure that the power plug is not squashed or damaged by the back of the fridge/freezer.
-A damaged power plug may overheat and cause a fire.
Do not place heavy articles or the fridge/freezer itself on the power cord.
-There is a risk of a short circuit and fire.
Do not remove the power cord by pulling on its lead, particularly when the fridge/freezer is being pulled out of its niche.
-Damage to the cord may cause a short-circuit, fire and/or electric shock.
-If the power cord is damaged, it must be replaced by a certified service agent or qualified service personnel.
If the power plug socket is loose, do not insert the power plug.
-There is a risk of electric shock or fire.
Without the lamp cover of interior lighting you must not operate the appliance. When cleaning, defrosting, taking out frozen food or ice tray do not use sharp, pointed or hard devices, as they can cause damage to the appliance. Be careful not to allow liquids to the temperature control and lighting box. Ice and ice-cream can cause hurt if they are eaten immediately after removal from the frozen food compartment. After dissolving frozen food must not be refrozen, it must be used up as soon as possible. Store pre-packed frozen food in accordance with the frozen food manufacturer's instructions. You must not make defrosting faster with any electric heating appliance or chemicals. Do not put hot pot to the plastic parts. Do not store flammable gas and liquid in the appliance, because they may explode.
Safety precautions for isobutane
Warning
The refrigerant of the appliance is isobutane (R 600a) that is inflammable and explosive to a greater extent. Keep ventilation openings, in the appliance enclosure or in the built-in structure, clear of obstruction. Do not use mechanical devices or other means to accelerate the defrosting process, other than those recommended by the manufacturer. Do not damage the refrigerant circuit. Do not use electrical appliances inside the food storage compartments of the appliance, unless they are of the type recommended by the manufacturer.
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Do not store carbonated drinks, bottled drinks and bottled fruits in the frozen food compartment. Check and clean the outlet of melting water coming during defrosting regularly - a label inside the appliance warns you for this. If it is clogged the melting water gathered can cause earlier failure.
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Ins
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or the User
General information
The official designation of the appliance is home refrigerator with a four-star frozen food compartment. According to this the appliance is suitable for storing frozen and deep-frozen food, freezing products in limited quantity at home and making ice.
The appliance can meet the requirements of standards between different temperature limits according to the climate class.
The letter symbol for class of climate can be found on the data label.
Description of the appliance, main parts
1. Frozen food compartment
2. Glass shelf
3. Defrost water outlet
4. Glass shelf
5. Vegetable box
6. Data label
7. Adjustable feet
8. Ice tray
9. Butter compartment
10. Lighting box
11. Door shelf
12. Gasket
13. Bottle shelf
14. Egg tray
15. Air circulation
16. Air grid
17. Condenser
18. Evaporative tray
19. Compressor
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Handling the appliance
Putting it into use
Place the accessories into the refrigerator then plug to the mains socket. To start cooling turn the control dial on the right-hand side of the fresh food compartment from 0 clockwise according to the figure. In 0 position the appliance is out of operation.
The next paragraph will give instructions for setting.
Controlling the temperature, setting
The thermostatic controller interrupts the operation of the appliance automatically for more or less time depending on the setting then restarts it assuring the required temperature.
Turning the control button towards the bigger numbers cooling becomes more and more intensive.
In the frozen food compartment -18 °C or lower temperature can be reached if the knob of the thermostatic control is set to 3. In this case the temperature starting automatically in the fresh food compartment is about +5 °C or below. The 3 position generally meets the requirements of everyday cooling.
The temperature coming about in the refrigerator is effected by not only the position of the thermostatic control but the ambient temperature, frequency of door openings and the quantity of food put into it newly, etc.
In the maximum i.e. 5 position - in case of
increased demand e.g. during heatwaves ­without disconnecting continuous operation can occur. This does not cause damages to the appliance.
Hints for storage
When placing the different kinds of food take into consideration the sketch below in figure:
1. Storing frozen foods, making ice and ice-cream. Freezing fresh foods.
2. Confectionery, ready-cooked foods
3. Foods in dishes
4. Opened cans
5. Milk, dairy products
6. Fresh meat, cold cuts, sausages, etc.
7. Fruits, vegetables, salads
8. Cheese, butter
9. Eggs
10. Yoghurt, sour cream
11. Small bottles, soft drinks
12. Big bottles, drinks
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Storage time and temperature of foods
The enclosed charts at the end of the user's instructions give information about storage time in the frozen and the fresh food compartment.
The storage time can not be determined exactly in advance, as it depends on the freshness and handling of the cooled food. That is why the storage time made known is only informative.
It is safe to store quick-frozen food only that way if they were not dissolved even for a short time until placing them into the frozen food compartment.
How to use the four-star frozen food compartment
Depending on the position of the thermostatic control
-18 °C or lower can be kept here. At this temperature for a certain time deep-frozen
products available on the market can be stored. It is also suitable for freezing and storing smaller quantity of fresh food.
In 24 hours' time approximately 2 kgs of food can be frozen.
Pack the foods tightly in plastic or aluminium foil, cool them in the fresh food compartment and then place to the frozen food compartment.
It is recommended to write the date on it when it was placed in.
You can put the next product to be frozen into the frozen food compartment if the previous one has already been frozen thoroughly.
How to use the fresh food compartment
For adequate cooling developing interior air
circulation is necessary. For this reason you are asked not to cover the whole surface of the wire shelves with paper, trays, etc.
Do not put hot food into the refrigerator.
Allow it to reach room temperature naturally. In this way the unnecessary frost building up can be avoided.
Foods can take over odours from each
other. So it is essential to put foods in closed dishes or wrap them in cellophane, aluminium foil, grease-proof paper or cling film before placing them into the refrigerator. This way foods will keep their moisture e.g. vegetables will not dry out after some days.
How to make ice cubes
To make ice cubes fill the enclosed ice cube tray with water and put it to the frozen food compartment. Wetting the bottom of the tray and setting thermostatic control knob to maximum stage can shorten preparing time. After finishing do not forget to reset the thermostatic control to the suitable stage.
Ready ice cubes can be taken out of the tray under running water then twist or hit it.
Some useful information and advice
The variable shelves are worth paying
attention to, which increases the usefulness of the fresh food compartment considerably. Rearranging the shelves is also possible when the door is open at an angle of 90°.
The inside configuration of the door makes rearranging the door shelves as required possible.
Hints and ideas
In this chapter practical hints and ideas are given about how to use the appliance to reach maximum energy saving and there is environmental information about the appliance as well.
How to save energy
The colder the ambient temperature of the appliance is the less energy it uses.
Avoid putting the appliance in a sunny place and near anything that gives off heat.
Be sure that the condenser and the compressor are well ventilated. Do not cover the sections where ventilation is.
Wrap products in tightly closing dishes or cling film to avoid building up unnecessary frost.
Do not leave the door open longer than necessary and avoid unnecessary openings.
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The appliance and environment
This appliance does not contain gasses which could damage the ozone layer, in either its refrigerant circuit or insulation materials. The appliance shall not be discarded together with the urban refuse and rubbish. Avoid damaging the cooling unit, especially at the rear near the heat exchanger. Information on your local disposal sites may be obtained from your municipal authorities.
The materials used on this appliance marked with the sympol are recyclable.
Maintenance
Defrosting
Bleeding part of the moisture of cooling chamber in form of frost and ice goes with the operation of the refrigerator.
Thick frost and ice has an insulating effect, so it reduces cooling efficiency as the temperature increases, it needs more energy, at a certain thickness it does not allow the door of the frozen food compartment to open, possibly the door can be broken.
At this type of appliance defrosting fresh food compartment is automatic without any external intervention.
The thermostatic control interrupts the operation of compressor at regular intervals for more or less time ­during this cooling is interrupted - temperature of the fresh food compartment increases and defrosting occurs. After defrosting the thermostatic control restarts operation of the system.
Melting water flows through defrost water outlet into the evaporative tray maintained on the top of compressor and evaporates due to warmth of it.
Check and clean the outlet of melting
water coming during defrosting regularly. If it is clogged the melting water gathered can cause earlier failure as it can go to the insulating of the appliance.
Clean the melting water outlet with the supplied pipe scraper that can be seen in the figure. The pipe scraper has to be stored in the outlet.
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When closing the door of the frozen food compartment take care to move its bolt in the direction of the arrow to fit it to the lock properly.
Put foods into the appliance only in a closed dish. Put warm foods into the appliance only when they
are at room temperature. Keep the condenser clean at the back of the
appliance.
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Occasionally check defrost water outlet not to be clogged up.
The most typical case of clogging up in the defrost water outlet when you put food wrapped in some paper into the appliance and this paper contacts back plate of fresh food compartment and freezes to it. If you remove the food right at this moment the paper will tear and it can cause clogging up in the outlet by getting into it. So you are asked to be careful ­because of the above - when placing foods wrapped in paper into the appliance.
In case of increased demand e.g. during
heatwaves, the refrigerator temporarily happens to operate constantly. During this the automatic defrosting is ineffective.
Remaining small ice and frost stains on back plate of the fresh food compartment after defrosting period is not abnormal.
The frozen food compartment can not be equipped with automatic defrosting set since the deep-frozen and frozen foods do not endure melting temperature.
So the enclosed plastic scraper is for scraping off and removing frost and ice coating which possibly occurs in the frozen food compartment and on the sealing of the door.
The tray in figure is not a piece of accessories to the appliance!
When ice coating is so thick that it can not be removed with the plastic scraper, the frozen food compartment has to be defrosted (generally 2-3 times a year).
Take the foods out of the frozen and fresh food compartment, wrap them into some layers of paper or cloth. Put them to a possible cool place while defrosting.
Break the circuit of the appliance and leave the doors of frozen and fresh food compartment open.
Continuously blot off the defrosting water by a soft cloth or sponge.
After defrosting wipe the surfaces, apply voltage to the appliance and put the foods back to their places.
It is recommended to operate the appliance at the highest position of the thermostatic control so that it can reach the proper storing temperature as soon as possible.
Regular cleaning
It is recommended to wash the inside of the refrigerator in 3-4 weeks time.
Household cleaner or soap must not be used. After you made it no-current wash the appliance using
lukewarm water and wipe it. Clean the magnet door rubber profile with clean water.
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When the refrigerator is not in use
In case the appliance will not be used for a long time follow these steps:
Break the circuit of the appliance. Remove foods from the refrigerator. Defrost and clean it as written before. Leave the door open to avoid a build up of air inside.
Trouble shooting
How to change the bulb
Should the light fail to work you can change it as below:
Break the circuit of the appliance. Unscrew the plate screw fixing the lamp cover, then
take the lamp cover off in the direction of arrow and the bulb can be changed. (Type of the bulb: Mignon 322, 230 V, 15 W, E 14 thread)
After changing bulb replace the lamp cover, screw the plate screw and apply voltage to the appliance.
The lack of light does not influence operation of the refrigerator.
If something does not work
During operation of the appliance some smaller but annoying trouble can often occur, which does not require calling a technician out. In the following chart information is given about them to avoid unnecessary charges on service.
We draw your attention that operation of appliance goes with certain sounds (compressor- and circulating sound). This is not trouble, but means normal operation.
We draw it to your attention again that the
appliance operates discontinuously, so the stopping of compressor does not mean being no­current. That is why you must not touch the electrical parts of the appliance before breaking the circuit.
After cleaning plug the appliance to the mains socket. It is practical to clean and defrost the frozen food
compartment at a time and when it is empty. Dust and dirt collected on the back of the refrigerator,
condenser is recommended to be removed and clean the evaporative tray on top of the compressor once or twice a year.
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Problem
The appliance does not cool sufficiently
The appliance cools too hard
The appliance does not cool at all
The appliance is noisy
Possible cause
Thermostatic control is set too low. Too many foods to be cooled were put in. Very warm foods were put in. Door is not shut properly. There is no inside cool air circulation. The thermostatic control is set too high.
Plug is not connected to the mains socket properly.
There is no voltage in the mains socket. Thermostatic control is in 0 position. The appliance is not supported properly.
Solution
Set higher position. Put fewer foods to be cooled. Put foods max. at room temperature. Check if the door is shut. Provide inside cool air circulation. Set lower position.
Check if the connection is proper.
Check if there is voltage. Check setting of thermostatic control. Check if the appliance stands stable (all the four
feet should be on the floor).
Ins
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Technical data
Inasmuch as the advice does not lead to result, call the nearest brand-mark service.
Installing the appliance
Transportation, unpacking
It is recommended to deliver the appliance in original packaging, in vertical position
considering the protective warning on packaging. After each transportation the appliance must not be
switched on for approx. 2 hours. Unpack the appliance and check if there are damages
on it. Report possible damages immediately to the place you bought it. In that case retain packaging.
Cleaning
Remove every adhesive tape, which ensure the parts not to move in the appliance.
Wash the inside of the appliance using lukewarm water and mild detergent. Use soft cloth.
After cleaning wipe out the inside of the appliance.
ZC 244 PGO (240**** I)
Frozen food comp.: 18 Fresh food comp.: 219 Frozen food comp.: 18 Fresh food comp.: 213
550
1250
600
0,57
208
A+
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2
11
110
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Model/Type
Gross capacity (l)
Net capacity (l)
Width (mm) Height (mm) Depth (mm) Energy consumption (kWh/24h)
(kWh/year)
Energy class, according to EU standards
Star rating of frozen food compartment
Freezing capacity (kg/24h) Rising time (h) Rated power (W) Weight (kg)
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Placement
The ambient temperature has an effect on the energy consumption and proper operation of the appliance. When placing, take into consideration that it is practical to operate the appliance between ambient temperature limits according to the climate class that is given in the chart below and can be found in the data label.
Class of climate Ambient temperature
SN +10 ... +32 °C
N +16 ... +32 °C
ST +18 ... + 38 °C
If the ambient temperature goes below the lower data the temperature of the cooling compartment can go beyond the prescribed temperature.
If the ambient temperature goes beyond the upper data this means longer operating time of the compressor, breakdown in the automatic defrosting increasing temperature in the cooling compartment or increasing energy consumption.
When placing the appliance ensure that it stands level. This can be achieved by two adjustable feet (1) at the bottom in front. 1-1 piece of distance washer (2) are accessories of the adjustable feet. If levelling the appliance requires, these washers can be removed.
Do not stand the appliance on a sunny place or close to a radiator or cooker.
If it is unavoidable because of furnishing and the appliance has to be stood near a cooker take these minimum distances into consideration:
In case of gas or electric cooker 3 cm must be left, when it is less put a 0,5-1 cm non-flam insulation between the two appliances.
In case of oil or coal-fired stove the distance must be 30 cms since they give off more heat.
The refrigerator is designed to operate when it is totally pushed to the wall.
When placing the refrigerator keep minimal distances recommended in figure.
A : placing it under a wall-cupboard B : placing it freely
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1
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Change of door opening direction
Should the setting-up place or handling demand it, door-opening direction can be refitted from right­handed to left-handed.
Following operations are to be done on the basis of figures and explanations:
Pull out the plug from the mains socket. Tilt back the appliance carefully being careful so
that the compressor can not touch the floor. It is recommended to ask another person for help, who can keep the appliance at this position safely.
Unscrew the adjustable feet situated on both sides (2 pieces), in addition the screws fixing the lower door holders (3 pieces) respectively the screw on the other side.
Put over the pin in the lower door holding plate in the direction of the arrow.
Fix the plate on the other side leaving the position of the door unchanged.
Then screw in the one screw in the place set free on the other side as well as the adjustable feet (2 pieces) and set up the box.
For refitting the upper door holder take out the screws (2 pieces) fixing the plastic top on the back of the box.
Push back the top and lift it from the fixing elements.
Unscrew the screws fixing the upper door holder (2 pieces).
After unscrewing turn over the pin in the door holder plate in the direction of the arrow.
Fit and fix the door holder plate on the other side without displacing the door.
Put back the plastic top on the fixing elements and pull it forward.
Fix the top with the screws (2 pieces) on the back side of the box.
Put over the handle and the plastic nails on the other side.
Put the appliance to its place, set it level and plug it into the mains socket.
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Electrical connection
This refrigerator is designed to operate on a 230 V AC (~) 50 Hz supply.
The plug must be put into a socket with protective contact. If there is no such, it is recommended to get an electrician to fit an earthed socket in compliance with standards near the refrigerator.
This appliance complies with the following E.E.C. Directives:
73/23 EEC of 19.02.73 (Low Voltage Directive) and subsequent modifications,
89/336 EEC of 03.05.89 (Electromagnetic Compatibility Directive) and subsequent modifications.
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Change of door opening direction of frozen food compartment
After changing the outer door opening direction at this type it is necessary to remount the door of the frozen food compartment as well.
Operations and their order can be seen in figure.
Pull out the bottom pin holding the door of the frozen food compartment (1).
Open the door and remove it from the frame carefully (2).
Turn the door.
Take the distance sleeve (3) and the upper pin (4) out of the door then replace the sleeve (3) to below, the upper pin (4) to above.
Unscrew the screw fixing the bolt body and fix it on the other side with this screw (5).
Replace the door of the frozen food compartment and fix it with the bottom pin (1).
In case you do not want to perform the procedures above, call the nearest brand-mark service. Technicians will accomplish the refitting expertly for charge.
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SSttor
or
age time char
age time char
t (1)
t (1)
Time and method of storage of fresh foods in the refrigerator
Notation:
X: usual storage time
x: possible storage time (concerns to really fresh product only)
Foods Storage time in days Method of packaging
1234567
Raw meat XXx x x cling film, airtight Cooked meat XXXx x x dish covered Roasted meat XXXx x dish covered Raw minced meat X dish covered Roasted minced meat XXx x dish covered Cold cuts, Vienna sausage XXx x cling film, cellophane, grease-proof paper Fresh fish X x x cling film, airtight Cooked fish XXx x dish covered Fried fish XXx x x dish covered Tinned fish, open X x x dish covered Fresh chicken XXXx x x cling film, airtight Fried chicken XXXx x x dish covered Fresh hen XXx x x cling film, airtight Boiled hen XXx x x dish covered Fresh duck, goose XXXx x x cling film, airtight Roasted duck, goose XXXXx x x dish covered Butter unopened XXXXXXXoriginal packaging Butter opened XXxxxxxoriginal packaging Milk in a plastic bag XXXx x original packaging Cream XXx x plastic box Sour cream XXXXx x x plastic box Cheese (hard) XXXXXXXaluminium foil Cheese (soft) XXXXx x x cling film Curds XXXXx x x cling film Egg XXXXXXX Spinach, sorrel XXx x cling film Green peas, green beans XXXXx x x cling film Mushroom XXx x x cling film Carrot, roots XXXXXXXcling film Bell-pepper XXx x x cling film Tomato XXXXXXXcling film Cabbage XXXXXx x cling film Quickly rotting fruits (strawberry, raspberry, etc.) XXXx x cling film Other fruits XXXXx x x cling film Tinned fruits opened XXXx x dish covered Cakes filled with cream XXx x dish covered
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Guarantee conditions
Service and spare parts
If calling the service is unavoidable, announce the trouble at a brand-mark service nearest to your place.
When announcing the appliance has to be identified according to its data label.
The data label of the appliance is stuck to the wall of the interior beside the vegetable box in the fresh food compartment in the bottom on the left side. All necessary data are there which are needed to the service announcement (type, model, serial number, etc.). Note here the data from the data label of your appliance:
Model
Product No.
Serial No.
Date of purchase:
The manufacturer reserves the right to make any changes in the products.
WWar
arrr
ant
ant
y and ser
y and ser
vice
vice
Foods In the fresh food In the **** frozen food
compartment +2 - +7°C compartment -18°C
Vegetables:
green beans, green peas, mixed vegetables, marrow, corn, etc. 1 day 12 months
Ready-cooked foods:
vegetable dish, trimmings, with meat, etc. 1 day 12 months
Ready-cooked foods:
sirloin steaks, stew from knuckle of ham, meat from pig pudding, etc. 1 day 6 months
Foods from potatoes, pasta:
mashed potato, gnocchi, dumpling, pasta filled with jam, chips 1 day 12 months
Soups:
meat-broth, soup from green beans, soup from green peas, etc. 1 day 6 months
Fruits:
sour cherry, cherry, gooseberry, fruit cream, mashed maroon 1 day 12 months
Meat:
chicken, duck, goose 1 day 5 months fillets, tuna fish 1 day 6 months
Popsicle, ice-cream 1 day 3 weeks
SSttor
or
age time char
age time char
t (2)
t (2)
Storage time of deep-frozen and frozen products
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Printed by Xerox Hungary Ltd.
2004. 03. 28.
From the Electrolux Group. The worlds No.1 choice.
The Electrolux Group is the world's largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux Group products (such as refrigerators, cookers, washing machines, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. USD 14 billion in more than 150 countries around the world.
ELECTROLUX HOME PRODUCTS OPERATIONS EUROPE
Our appliances are produced with the greatest of care. However, a defect may still occur. Our consumer services department will repair this upon request, either during or after the guarantee period. The service life of the appliance will not, however, be reduced as a result.
This declaration of guarantee terms is based on European Union Directive 99/44/EC and the provisions of the Civil Code. The statutory rights that the consumer has under this legislation are not affected by this declaration of guarantee terms.
This declaration does not affect the vendor's statutory warranty to the end user. The appliance is guaranteed within the context of and in adherence with the following terms:
1. In accordance with provisions laid down in
paragraphs 2 to 15, we will remedy free of charge any defect that occurs within 24 months from the date the appliance is delivered to the first end user. These guarantee terms do not apply in the event of use for professional or equivalent purposes.
2. Performing the guarantee means that the appliance
is returned to the condition it was in before the defect occurred. Defective parts are replaced or repaired. Parts replaced free of charge become our property.
3. So as to avoid more severe damage, the defect must
be brought to our attention immediately.
4. Applying the guarantee is subject to the consumer
providing proof of purchase showing the purchase and/or delivery date.
5. The guarantee will not apply if damage caused to
delicate parts, such as glass (vitreous ceramic), synthetic materials and rubber, is the result of inappropriate use.
6. The guarantee cannot be called on for minor faults
that do not affect the value or the overall reliability of the appliance.
7. The statutory warranty does not apply when defects
are caused by:
a chemical or electrochemical reaction caused by water, abnormal environmental conditions in general, unsuitable operating conditions, contact with harsh substances.
8. The guarantee does not apply to defects due to
transport which have occurred outside of our responsibility. Nor will the guarantee cover those caused by inadequate installation or assembly, lack of maintenance or failure to respect the assembly instructions or directions for use.
9. Defects that result from repairs or measures
carried out by people who are not qualified or expert or defects that result from the addition of non-original accessories or spare parts are not covered by the guarantee.
10.Appliances that are easy to transport may be delivered or sent to the consumer services department. Home repairs are only anticipated for bulky appliances or built-in appliances.
11.If the appliances are built-in, built-under, fixed or suspended in such a way that removing and replacing them in the place where they are fitted takes more than half an hour, the costs that result therefrom will be charged for. Connected damage caused by these removal and replacement operations will be the responsibility of the user.
12.If, during the guarantee period, repairing the same defect repeatedly is not conclusive, or if the repair costs are considered disproportionate, in agreement with the consumer, the defective appliance may be replaced with another appliance of the same value.
In this event, we reserve the right to ask for a
financial contribution calculated according to the length of time it has been used.
13.A repair under guarantee does not mean that the normal guarantee period will be extended nor that a new guarantee period begins.
14.We give a twelve month guarantee for repairs, limited to the same defect.
15.Except in the event where liability is legally imposed, this declaration of guarantee terms excludes any compensation for damage outside the appliance for which the consumer wishes to assert his rights. In the event of legally admitted liability, compensation will not exceed the purchase price paid for the appliance.
These guarantee terms are only valid for appliances purchased and used in Belgium. For exported appliances, the user must first make sure that they satisfy the technical conditions (e.g.: voltage, frequency, installation instructions, type of gas, etc.) for the country concerned and that they can withstand the local climatic and environmental conditions. For appliances purchased abroad, the user must first ensure that they meet the qualifications required in Belgium. Non-essential or requested adjustments are not covered by the guarantee and are not possible in all cases.
Our consumer services department is always at your disposal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM Bergensesteenweg, 719 - 1502 LEMBEEK Tel. 02.3630444
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