Zanussi DE 6965 User Manual

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DISHWASHER

DE 6965

INSTRUCTION BOOK

152977 26/1

For the user

Important safety information 3 Description of the appliance 4 The control panel 5 Before use 7

Setting the water softener 7 Rinse aid 9

Using your appliance 10 Loading your appliance 10 Adjusting the height of the upper basket 12 Use of detergent 13

Hints and tips 14 Washing programmes 15 Operating sequence 16 Maintenance and cleaning 18

Internal cleaning 18 Cleaning the filters 18 External cleaning 19 Prolonged periods of non-operation 19 Frost precautions 19 Moving the machine 19

Something not working 20 Protection against flooding 21 Technical specifications 21

Hints for test centres 22

For the installer

Installation instructions 23

Water supply connections 23 Water outlet hose connection 24 Electrical connection 25

Adjusting the worktop 26 Fitting under a counter 26 Levelling 26

Contents

Guide to use the instruction book

The following symbols will be found in the text to guide you throughout the instructions:

Safety instructions

1. 2. 3. Step by step

Hints and tips

Environmental information

Installation

● This appliance is heavy. Care should be taken

when moving it.

● It is dangerous to alter the specifications or

attempt to modify this product in any way.

● Care must be taken to ensure that the appliance

does not stand on the electrical supply cable.

● Any electrical work required to install this

appliance should be carried out by a qualified electrician or competent person.

● Any plumbing work required to install this

appliance should be carried out by a qualified plumber or competent person.

Child Safety

● This appliance is designed to be operated by

adults. Children should not be allowed to tamper with the controls or play with the product.

● Keep all packaging well away from children.

● Keep all detergents in a safe place out of

children's reach.

During Use

● Items that are contaminated by petrol, paint, steel

or iron debris, corrosive, acidic or alkaline chemicals must not be washed in this dishwasher.

● Under no circumstances should you open the

door whilst the appliance is in operation. Always turn off the appliance before opening the door.

● Only use detergent specifically designed for use in

dishwashers.

● Long bladed knives stored in an upright position

are a potential hazard.

● Long and/or sharp items of cutlery such as

carving knives must be positioned horizontally in the upper basket.

● When finishing loading or unloading close the

door, as an open door can be a hazard.

● Do not sit or stand on the open door.

● Isolate the appliance from the power supply and

turn off the water supply after use.

● Care should be taken when cleaning the bottom

door seal and hinge area as any exposed metal edges may cut if care is not taken.

● This product should be serviced by an authorised

Service engineer, and only genuine spare parts should be used.

● Under no circumstances should you attempt to

repair the machine yourself. Repairs carried out by inexperienced persons may cause injury or serious malfunctioning. Contact your local Service Force Centre. Always insist on genuine spare parts.

Conservation

In the interest of the environment:

● Materials marked with the symbol are

recyclable.

● Check with your local Council or Environmental

Health Office to see if there are facilities in your area for re-cycling this appliance.

● When the appliance is to be scrapped, cut off the

power supply cable and make the door closing device unusable to prevent young children from being trapped inside.

● Help to keep your country tidy - use authorised

disposal sites for your old appliance.

Important safety information

It is most important that this instruction book should be retained with the appliance for future reference. Should the appliance be sold or transferred to another owner, or should you move house and leave the appliance, always ensure that the book is left with the appliance in order that the new owner can get to know the functioning of the appliance and the relevant safety information.

This information has been provided in the interest of your safety. You MUST read it carefully before installing or using the appliance.

1. Levelling spacers

2. Upper basket stop

3. Salt container

4. Large filter

5. Detergent dispenser

6. Control panel

7. Rating plate

8. Rinse aid dispenser

9. Central filter

10. Lower spray arm

11. Upper spray arm

12. "SID" detergent dispenser (Super Intensity Dispenser)

13. Upper basket

14. Worktop

Description of the appliance

1 2

13 12

IN78

1. ON-OFF indicator light

2. ON-OFF push button

3. Programme selection push buttons

4. Door handle

5. Digital display

6. HALF LOAD push button

This option is useful and economical when only a few dishes need washing.

By pressing this push button, the corresponding indicator light comes on and the prewash phase is automatically excluded.

If the indicator light is off, the washing programme will be carried out completely.

Remember to load all the dishes into both baskets.

With programmes QUICK A 30 and RINSE

HOLD this option is automatically deactivated.

7. DELAY push button

This option allows the start of the programme to be delayed by a minimum of 1 hour up to 12 hours.

8. Phase indicator lights

As soon as you select a washing programme, all the phase indicator lights foreseen for that programme will illuminate.

When the programme starts the phase indicator lights will turn off except for the phase under way.

As the programme progresses, only the phase under way will illuminate.

At the end of the programme all the phase indicator lights turn off.

9. Salt and rinse aid indicator lights

SALT refilling indicator light

illuminates when the salt has run out and the salt container requires refilling.

RINSE-AID refilling indicator light

illuminates when the rinse aid has run out and the rinse aid container requires refilling.

The control panel

Audible signals

Audible signals have been introduced to help indicate which operations the dishwasher is performing.

Short instruction accepted signal

When any of the push buttons are pressed (except the ON-OFF push button), a short audible signal informs you that the machine has accepted the instruction given.

Long programme run signal

A continuous audible signal informs you that the washing programme is starting.

Intermittent end of programme signal

An intermittent audible signal informs you that the wash programme has ended.

Alarm intermittent signal

The machine is fitted with a number of alarm systems to help you determine the cause of any problems (see "Something not working"). An intermittent audible signal of about 15 seconds informs you that an alarm is activated.

To deactivate these audible signals, press the DELAY push button for about 3 seconds, at the end of which an intermittent audible signal informs you that the audible signals have been deactivated.

To reactivate these audible signals, press the DELAY push button for about 3 seconds, at the end of which an intermittent audible signal informs you that the audible signals have been reactivated.

Both operations (to deactivate or reactivate the audible signals) are possible before the starting of a programme (setting mode). The setting will remain memorised after switching off the dishwasher.

SO364

Before using your dishwasher for the first time:

1. Ensure that the electrical and water connections

comply with the installation instructions

2. Remove all packaging from inside the appliance

3. Set the water softener

4. Pour 1 litre of water inside the salt container and

then fill with salt

5. Fill the rinse aid dispenser

6. Run a RINSE HOLD programme

Setting the water softener

The dishwasher is equipped with a water softener designed to remove minerals and salts from the water supply, which would have a detrimental or adverse effect on the operation of the appliance.

The higher the content of these salts, the harder your water is.

Water hardness is measured in equivalent scales, Clarke degrees, French degrees and PPM (parts per Million).

The softener should be adjusted according to the hardness of the water in your area. Your local Water Authority can advise you on the hardness of the water in your area.

The dishwasher is factory set at level 4. If this level is not suitable for your area the softener

should be adjusted.

To select a different level be sure that the dishwasher is off and then proceed as follows:

1. Press the ON-OFF push button.

2. Press simultaneously for about 5 seconds the

programme push buttons INTENSIVE SID 80 and NORMAL, in the digital display appears the current level (L 4).

3. Press the INTENSIVE SID 80 programme push button as many times as necessary until the required level appears in the digital display. The level increases by 1 each time the button is pressed. After 5 seconds that the INTENSIVE SID 80 programme push button has last been pressed, the dishwasher memorises the new level and returns to the programme setting mode.

Before use

Level

Use of

salt

French

degrees

(°TH)

PPM

(Parts per

Million)

Clarke

degrees

0 1 2 3 4 5 6 7 8 9

NO YES YES YES YES YES YES YES YES YES

0 - 6

7 - 10 11 - 14 15 - 21 22 - 28 29 - 35 36 - 42 43 - 49 50 - 56 57 - 84

0 - 8

9 - 14 15 - 20 21 - 30 31 - 40 41 - 50 51 - 60 61 - 70 71 - 80

81 - 120

< 80

81 - 140 141 - 200 201 - 300 301 - 400 401 - 500 501 - 600 601 - 700 701 - 800

801 - 1200

Water hardness

SO365

If your water is level 0 it is already soft and therefore there is no need to use salt. With the setting of the water softener at level 0 the salt indicator light on the control panel will always remain off. Use salt from level 1 upwards.

Filling with salt

Only use salt specifically designed for use in dishwashers. All other types of salt not specifically designed for use in a dishwasher, especially table salt, will damage the water softener. Only fill with salt just before starting one of the complete washing programmes. This will prevent any grains of salt or salty water, which may have been spilled, remaining on the bottom of the machine for any period of time, which may cause corrosion.

To fill:

1. To fill with salt, unscrew the cap of the salt

container.

2. Pour 1 litre of water inside the container (this is necessary only before filling with salt for the first time).

3. Using the funnel provided, pour in the salt until

the container is full. Do not worry if water over flows from the unit when filling with salt, this is quite normal.

4. Replace the cap making sure that there is no trace of salt on the screw thread or on the gasket.

5. Screw on the cap tightly.

The salt container will require topping up periodically.

You are reminded of this by the salt indicator light on the control panel which comes on when the salt has finished.

The salt indicator light on the control panel can remain illuminated for 2-6 hours after the salt has been replenished, assuming the dishwasher remains switched on. If you are using salts that take longer to dissolve then this can take longer. The function of the machine is not affected.

SALE

SALT

SALZ

SEL

SR06

Rinse aid

Rinse aid is automatically added during the last rinse, ensuring thorough rinsing, and spot and streak free drying. The dispenser, which is positioned inside the door, holds about 110 ml of rinse aid, which is sufficient for 16 - 40 dishwashing programmes, depending upon the dosage setting.

Filling with rinse aid

1. Open the container by turning the lid (A)

anticlockwise.

2. Add the rinse aid until the container is completely full. The indicator (B) will be completely dark.

3. Top up the rinse aid when the rinse aid indicator light on the control panel illuminates.

Ensure that the lid is closed after every refill.

Do not put liquid detergent in the rinse aid compartment. Clean up any rinse aid spilt during filling with an absorbent cloth to avoid excess foaming during the next wash.

Adjusting the dose

According to the finish and drying results obtained, adjust the dose of rinse aid by means of the 6 position selector (C) (position 1 minimum dosage, position 6 maximum dosage).

Increase the dose if there are drops of water or lime spots on the dishes after washing. Reduce it if there are sticky whitish streaks on the dishes.

BR01

BR03

BR02

Loading your appliance

Before placing dishes in the machine, remove any scraps of food, to avoid clogging the filters and consequently reducing the performance.

Do not load very small items which can fall through the baskets.

Open the door and slide out the baskets to load the dishes.

The lower basket

The lower basket is designed to take saucepans, lids, plates, salad bowls, cutlery etc.

Serving dishes and large lids should be arranged around the edge of the basket, ensuring that the upper spray arm can turn freely.

The two rear rows of prongs on the lower basket can be easily lowered to allow you to load pots, pans and bowls.

To lower the prongs:

- Slightly pull them upward and let them drop down

(see picture).

- To bring them back to the standing position, just

pull them up again.

Using your appliance

UI48

UI21

UI85

UI18

US47

The cutlery basket

Long bladed knives stored in an upright position are a potential hazard. These items should only be places in the removable knife basket. Take care when loading or unloading sharp items such as knives.

Removable knife basket

Long and/or sharp items of cutlery such as carving knives must be placed horizontally in the removable knife basket provided, to be positioned at the rear of the upper basket.

Cutlery should be placed in the removable cutlery basket with the handles facing downwards. If the handles protrude from the bottom of the basket, obstructing the lower spray arm, load the cutlery with the handles facing upwards.

Mix spoons with other cutlery to prevent them from sticking together.

The cutlery basket is in two parts which can be separated to give greater loading flexibility. To separate the two parts, slide them horizontally in opposite directions and pull them apart. To reassemble, reverse the procedure.

For best results we recommend you to use the cutlery grids provided (if the size and dimensions of the cutlery allow it).

The upper basket

The upper basket is designed for plates (dessert plates, saucers, dinner plates of up to 25 cm in diameter), salad bowls, cups and glasses.

Arrange items on and underneath the cup racks so that water can reach all surfaces.

Glasses with long stems can be placed upside down in the raised cup racks.

Light items (plastic bowls etc.) should be loaded in the upper basket and arranged so they do not move.

Before closing the door, ensure that the spray arms can rotate freely.

UI62

UI63

UI53

In case that plates are loaded in the upper basket:

load them starting from the rear positions of the basket; tilting them slightly forwards and avoiding the front positions near the door.

Adjusting the height of the upper basket

If washing very large plates (over 27 cm and up to 32 cm in diameter) you can load them in the lower basket after moving the upper basket to the higher position.

To move to the higher position proceed as follows:

1. Pull out the basket until it stops.

2. Carefully lift both sides upwards until the

mechanism is engaged and the basket is stable.

When the top basket is in the higher position it will only take plates up to 20 cm in diameter and you will not be able to use the raised cup racks.

To lower the basket to the original position proceed as follows:

1. Pull out the basket until it stops.

2. Carefully lift both sides upwards and the allow the

mechanism to drop back slowly , keeping hold of it.

Never lift or lower the basket on one side only.

After loading your machine always close the door, as an open door can be a hazard.

RC04

US71

Use of detergent

Only use detergents specifically designed for use in dishwashers.

We recommend the use of Finish detergents which are available in the following options:

Finish Double Action Tablets. Each tablet has the exact amount of detergent required, simply place in the dispenser.

Finish Powder recommended for every day use. Finish Liquid Gel ideal for every day use. As the

gel is extra gentle it is recommended for fine bone china.

If using powder detergents proceed as follows:

1. Open the dispenser lid by pulling the catch (D).

2. Add the detergent according to the instructions

given in the Washing programmes chart. As all detergents are not the same, you should also consult the instructions on the packet.

3. Always close the lid.

4. If the programme has a prewash add the

required detergent in the SID detergent dispenser, located in the centre of the upper basket.

If using detergent in tablets proceed as follows:

1. For all programmes; place 1 tablet inside the

detergent dispenser.

2. Always close the lid.

3. For all programmes with prewash; place a portion

of a further tablet on the lid of the detergent dispenser.

Insufficient quantities of detergent will produce poor washing results, whereas an excessive amount of detergent will not improve washing results and is also wasteful. Using no more than the correct amount also contributes to reducing pollution.

DE17

Min = 15 g Max = 30 g

DE14

Compact detergents with enzymes

In these compact powders the environmentally unfriendly components have been replaced by natural enzymes and other more biodegradable substances.

The enzymes deploy their full dirt dissolving power at a temperature as low as 50°C. By choosing the ECONOMY programmes you can therefore achieve the same cleaning results that would

otherwise be achievable only with 65°C programmes and conventional detergents.

To save energy

Place dishes in the machine immediately after every meal and wait until the dishwasher is full before washing.

Do not prewash dishes under running water. Select the QUICK A 30 programme when dishes are

not very soiled, following the instructions given in the "Washing programmes" chart.

Select the HALF LOAD option if only a few dishes need washing. Remember to load the dishes in both baskets.

For best washing results

Before loading, remove all scraps of food and soak very heavily soiled pots and pans.

Arrange saucepans, cups and glasses etc. upsidedown.

Tilt items with convex or concave surfaces so that the water drains off easily.

Avoid contact between the dishes as far as possible.

Items not suitable for dishwashers

The following items should not be washed in the dishwasher (unless they are sold as dishwasher proof):

- Cutlery with wooden or horn handles or glued parts

- bronze cutlery

- saucepans with wooden handles

- aluminium ware

- crystal ware

- leaded glass

- plastic items

- antique or fine decorated china

Certain types of decoration can discolour when washed in a dishwasher.

Crystal-ware and plastic objects, if not guaranteed dishwasher proof should be washed by hand.

Certain types of glass can also become opaque after being washed several times in a dishwasher.

A chemical reaction can occur between silver cutlery and stainless steel cutlery. As a precaution, do not wash together.

Iron and cast iron objects can rust and stain other items.

Aluminium tends to go black, copper, pewter and brass tend to stain.

If in doubt check with manufacturer of the item. When buying new dishes, ensure that they are dishwasher proof.

Hints and tips

BRILLIANT

FOR A

SHINE

RINSE

CONCENTRATED DISHWASHER DETERGENT

ACTION

DOUBLE

LIQUID GEL

POWDER

EASY

POURING

PACK

For best results we recommend the use of Finish detergents, rinse aid and salt.

DE15

Washing programmes

Type of load

Degree of soil

Heavy soil. Crockery, cutlery, pots and pans

Normal soil. Crockery and cutlery

Fresh soil. Crockery and cutlery

Normal soil. Crockery and cutlery

Normal soil. Delicate china and glassware

Any. Partial load (to be completed later in the day).

Required

push buttons

Cycle

description

Recommended

quantity of detergent

wash prewash

***

50°

ECONOMY

60°

QUICK A 30

65°

NORMAL

40°

GLASSES

RINSE

HOLD

70°

INTENSIVE SID 80

25 g 5 g

20 g 10 g

30 g /

25 g 5 g

Hot prewash Main wash up to 70°C 1 cold rinse 1 hot rinse Turbo dry

Main wash up to 60°C 1 hot rinse

1 cold rinse

Cold prewash Main wash up to 65°C 2 cold rinses 1 hot rinse Turbo dry

Cold prewash Main wash up to 40°C 2 cold rinses 1 hot rinse Turbo dry

Warm prewash Main wash up to 50°C 2 cold rinses 1 hot rinse Turbo dry

Ideal for washing a complete load of 12 place settings with normal soil. Characterised by a duration of about 80 minutes and a washing temperature of 70°C.

The time value is approximate and depends on the pressure and the temperature of the water and also by the variations of the power supply. This is the daily programme for excellence.

Ideal for washing crockery and cutlery of breakfast and dinner (fresh soil). Characterised by a duration of about 30 minutes and a washing temperature of 60°C.

The time value is approximate and depends on the pressure and the temperature of the water and also by the variations of the power supply. This is the perfect programme, made to meet the needs of a family of 4 who only wish to load breakfast and dinner crockery and cutlery.

***

Testing programme for EN 50242 (see "Hints for Test Centres).

ON-OFF

INTENSIVE SID 80

ON-OFF

NORMAL

ON-OFF

QUICK A30

ON-OFF

ECONOMY

ON-OFF

GLASSES

ON-OFF

RINSE HOLD

1. Check the filters

Ensure they are clean and properly positioned (see "Maintenance and cleaning").

2. Press the ON-OFF push button

The ON-OFF indicator light will come on and in the digital display appear three horizontal lines (---).

3. Check that there is rinse aid and salt

The corresponding indicator lights will illuminate if refilling is necessary.

4. Load the dishes

Remove any scraps of food. Pull the lower basket out and arrange the

saucepans, plates and cutlery in it. Pull the upper basket out and arrange the

plates, saucers, glasses and cups etc. in it. Slide the baskets back into the machine.

5. Ensure that the spray arms can rotate freely.

6. Measure out detergent

Add the required amount of detergent into the dispenser according to the recommended quantity given in the Washing programmes chart.

Important! If the half load option is selected remember to reduce the quantity of detergent.

Close the detergent dispenser lid.

The setting of the programme is possible:

With the door open, in this case the selected

programme and eventual options will start automatically 5 seconds after the closing of the door.

With the door closed, in this case the selected programme and eventual options will start automatically 5 seconds after the last pressure of a push button.

7a. Setting and starting the

programme without delay start

Press the push button corresponding to the required programme: in the digital display will appear the time duration in minutes of the programme and the phase indicator lights for that programme will illuminate.

Select, if required, the HALF LOAD option. The corresponding indicator light will illuminate and the duration of the programme in the digital display will be confirmed.

If the setting has been made with the door open, close the door and the programme will

start automatically after 5 seconds. Until the door remains opened it is possible to change the setting.

If the setting has been made with the door closed, the programme will start automatically

5 seconds after the last pressure of a push button.

The start of the programme will be confirmed by an audible signal, the phase indicator lights will turn off except for the phase under way. The duration of the programme visible in the digital display will start to decrease from minute to minute.

7b.Setting and starting the

programme with delay start

Once a programme and required options have been selected (see point 7a) to set the delay start proceed as follows:

Press the DELAY push button, in the digital display will appear h 1.

Operating sequence

Select the desired delay time by pressing the same push button until in the digital display appears the required time (up to a maximum of 12 hours).

To cancel the time setting press the DELAY push button until h 0 appears in the digital display.

If the setting has been made with the door open, close the door and the countdown will

start automatically after 5 seconds. In the digital display the delay time will decrease from hour to hour and the flashing h confirms the delay start is counting down.

If the setting has been made with the door closed, the countdown will start automatically

5 seconds after the last pressure of a push button.

Once the delayed time has elapsed, the programme will start automatically, in the digital display will appear the time duration of the programme and the indicator light of the phase under way will illuminate.

The duration of the programme visible in the digital display will start to decrease from minute to minute.

8. At the end of the washing programme

The dishwasher will automatically stop and an intermittent audible signal informs you that the programme has ended.

In the digital display will appear three zeros (000), the indicator lights of the ended programme and of the phases turn off.

The ON-OFF indicator light will remain on until the dishwasher is switched off.

Switch off the dishwasher by pressing the ONOFF push button.

Wait 15/20 minutes before opening the dishwasher’s door; in this way you will avoid burning yourself when removing the dishes and avoid also the damage of the nearby furniture caused by the escape of steam.

Empty the lower basket first and then the upper one; this will avoid water dripping from the upper basket onto the dishes in the lower one.

The programme has ended only when the end of programme audible signal is heard and the indicator lights of the programme and the phases (including DRYING) are off. In the digital display three zeros must appear. If you do not wait for the end of the programme it will not be possible to start a new programme if first you do not cancel the previous. (For instructions on how to cancel a programme see point 9)

9. To cancel a programme in progress

This is possible both with the door opened or closed.

With a programme in progress, press the push button of the programme in progress (for about 5 seconds). After these 5 seconds the dishwasher returns to setting mode and you can select a new washing programme. Do the same operation if you want to cancel the countdown of the delay start.

In setting mode with open door, simply press the ON-OFF push button.

Before the decrease of the 5 seconds after the last pressure of a push button, simply

press the ON-OFF push button.

Important! In general it is not advisable to open the door while the machine is working; if the door is opened however, a safety device ensures that the machine stops. Care must be taken if the door is opened during the hot phase or immediately after a programme has finished, as steam may escape.

When the washing programme has finished, it is recommended that the dishwasher is unplugged and the water tap turned off.

Internal cleaning

Ensure that the seals around the door, the detergent and rinse aid dispensers are cleaned regularly with a damp cloth.

We recommend the use of Finish Dishwasher Cleaner every 3 months or run a 65°C wash without dishes using detergent. Regular use of Finish Dishwasher Cleaner cleans inaccessible parts, eliminates unpleasant food odours and helps prevent the build-up of limescale.

Cleaning the central filter

(After each wash)

Scraps of food may accumulate in the drain filter (A) and should be removed by rinsing the filter under running water.

To remove the drain filter

- simply pull it out by the handle. Once cleaned, refit the filter by pushing it back to its

original position until it engages.

Cleaning the large filter

(Every week)

If necessary clean the large filter (B) on both sides under running water, using a brush.

To remove the large filter

1. Remove the spray arm by pulling it upwards on

one side.

2. Turn the column (C) anticlockwise by 90° and then slide out the filter.

3. Once cleaned refit it following the above instructions in reverse order.

4. Ensure the filter is in its original position, the handle of the drain filter should be pointing towards the front of the appliance.

The dishwasher must not be used without filters. Incorrect repositioning and fitting of the filters will produce poor washing results. Cleaning the filters is vital to ensure correct operation of the machine.

Maintenance and cleaning

MA04

MA19

90°

MA05

MA20

MA21

MA18

Check that the SID is not clogged with detergent residue. If necessary rinse it under running water after having removed it from the basket by twisting it anticlockwise and pulling it upwards.

Fasten it back onto the support by turning it clockwise.

Never use your dishwasher without the SID dispenser. Since SID also ensures correct distribution of the water to the upper spray arm, running the dishwasher without it will impair the washing results.

External cleaning

Clean the external surfaces of the machine and control panel with a damp soft cloth. If necessary use only neutral detergents. Never use abrasive products, scouring pads or solvent (acetone,

trichloroethylene etc....).

Prolonged periods of nonoperation

If you are not using the machine for any period of time you are advised to:

1. Unplug the appliance and then turn off the water.

2. Fill the rinse aid dispenser.

3. Leave the door ajar to prevent the formation of

any unpleasant smells.

4. Leave the inside of the machine clean.

Frost precautions

Avoid placing the machine in a location where the temperature is below 0°C. If this is unavoidable, empty the machine, close the appliance door, disconnect the water inlet pipe and empty it.

Moving the machine

If you have to move the machine (moving house

etc....):

1. Unplug it.

2. Turn the water tap off.

3. Remove the water inlet and discharge hoses.

4. Pull the machine out together with the hoses.

Avoid over tilting the machine during transportation.

MA12

Certain problems are due to lack of simple maintenance or oversights, which can be solved easily without calling out an engineer.

The dishwasher is fitted with a number of alarm systems which can help you to quickly determine the cause of any problems.

The dishwasher will not start or stops during operation. All push buttons are inoperative except for the ON-OFF push button. The indicator light of the phase under starts flashing. In the digital display one of the following flashing alarms will appear: AL1, AL2, AL3, AL4, AL5, AL6, AL7, AL8 and an audible signal will inform you of the alarm intervention.

Press the ON-OFF push button to switch off the dishwasher and carry out the following suggested corrective actions listed below.

Once the checks have been carried out switch on the dishwasher and start a washing programme, if the fault code reappears in the digital display, contact your local Service Force Centre.

Important: If you call out an engineer to a fault listed below or to repair a fault caused by incorrect use or

installation a charge will be made, even if the appliance is in guarantee.

Something not working

Symptom Fault code Solution

The machine will not start ● The door has not been properly closed.

● The plug is not properly inserted in the power socket.

● There is a power failure.

The machine does not fill Alarm AL5

● Ensure the water tap is open.

with water ● Ensure the mains water supply has not been cut off.

● The inlet hose may be squashed or bent. Reposition the hose.

● The inlet hose may be blocked. Switch off the water supply and

clean the filter.

The dishwasher will not drain Alarm AL6

● The drain hose may be squashed or bent. Reposition the hose.

● The sink may be blocked. Clear any blockages.

● The drain hose extension is not correct. Follow the instructions for

connecting to the waste.

● There is no vent in the end of the drain hose.

Protection against flooding Alarm AL4

● Close the water tap and contact the Service Force Centre.

is active General Alarms AL1, AL2,

● Switch off the dishwasher. Switch it back on and start the

AL3, AL7, AL8 programme.

If the alarm reappears, call the local Service Force Centre.

The machine is noisy

● Dishes are rattling against each other, refer to “Loading your machine”.

● The spray arms are knocking against the dishes. Refer to "Loading

your machine".

The door is difficult to close

● The dishwasher is not level, or not properly built-in.

Visible lime deposits or

● Check that there is salt and that the salt cap is tight.

white film on the dishes ● Check that the right level of the water softener is set. The dishes are not quite dry

● The rinse aid has run out or too little is being used.

The dishes are not clean

● The baskets are too full.

(poor wash) ● The dishes have not been arranged properly.

● The spray arms do not rotate

● The spray arms are clogged.

● The filters are clogged.

● The filters are not in the correct position.

● Not enough detergent has been used or it is unsuitable.

● The detergent is old or has gone hard.

● The salt container cap is not properly closed.

● The washing programme selected is too gentle.

DIMENSIONS Width 60 cm

Height with worktop 85 cm Height without worktop 82 cm Max depth 63,5 cm Max depth with open door 115.2 cm

ELECTRICAL CONNECTION Voltage 220/240 V - 50 Hz MOTOR RATING DURING WASH 200 W POWER OF HEATING ELEMENT 2100 W OVERALL POWER 2300 W

WATER SUPPLY PRESSURE Minimum 50 kPa (0.5 bar)

Maximum 800 kPa (8 bar)

CAPACITY 12 place settings

Technical specifications

If after all these checks, the problem persists, contact your local Service Force Centre, quoting the model and serial number.

This information can be found on the rating plate located on the right hand side of the dishwasher door (see picture).

Protection against flooding

The machine is fitted with a device in the bottom of the machine to protect against flooding.

The device comes into operation as a result of any water leaks in the machine and it functions only with the machine on.

In case of intervention a fault code will appear in the digital display AL4.

In this case turn off the water tap and call the Service Force Centre.

Prod.No.

........

Ser. No.

.........

Mod.

........

RA01

Hints for test centres

Before starting any test it is necessary to fill completely with salt the salt container and with rinse aid the rinse aid dispenser.

Test standard EN 50242 Reference programme: ECONOMY 50° Load: 12 standard place settings Rinse aid selector: position 5 Detergent dosage : 20 g in the dispenser

10 g on the dispenser lid

Arrangement upper basket

Arrangement lower basket

Arrangement cutlery basket

Arrangement knife basket

Any electrical work required to install this appliance should be carried out by a qualified electrician or competent person.

Any plumbing work required to install this appliance should be carried out by a qualified plumber or competent person.

Remove all packaging before positioning the machine.

If possible, position the machine next to a water tap and a drain.

Water supply connections

This dishwasher must be plumbed into a cold water supply.

The water pressure must be within the limits given in the technical specifications.

Your local Water Authority will advise you on the average mains pressure in your area.

The dishwasher features fill and drain hoses which can be turned either to the left or the right to suit the installation.

Do not use, for the connection, old hoses which have been used in another appliance.

The locknut must be correctly fitted to avoid water leaks.

Avoid bends or kinks in the hose which could prevent or slow down the water supply.

If the machine is connected to new pipes or pipes which have not been used for a long time, you should run the water for a few minutes before connecting the inlet hose. This will prevent deposits of sand or rust clogging the inlet hose filter.

Installation instructions

Water outlet hose connection

The end of the drain hose can be connected in the following ways:

1. To the sink outlet spigot, securing it if necessary

with a clip.

2. To a stand pipe provided with vent-hole, minimum

internal diameter 4 cm.

The waste connection must be at a height of between 30 cm (minimum) and 100 cm (maximum) from the bottom of the dishwasher.

The drain hose can face either to the right or left of the dishwasher

Ensure the hose is not bent or squashed as this could prevent or slow down the discharge of water.

The sink plug must not be in place when the machine is draining as this could cause the water to siphon back into the machine.

If you use a drain hose extension it must be no longer than 2 metres and its internal diameter must be no smaller than the diameter of the hose provided.

Likewise the internal diameter of the couplings used for connections to the waste outlet must be no smaller than the diameter of the hose provided.

Attention! Our appliances are supplied with a security device to protect against the return of dirty water back into the machine. If the spigot of your sink has a "no return valve" incorporated this can prevent the correct draining of your dishwasher. We advise you therefore to remove it.

CS13

min 30 cm

max 100 cm

min 4 cm

Ø 21

Ø 18

1 2

CS14

min 30 cm

max 100 cm

+ 2 m max

Ø 18

Ø 21

Electrical connection

This appliance must be earthed. The manufacturer declines any responsibility should this safety measure not be observed.

If the plug that is fitted to your appliance is not suitable for the socket, it must be cut off and the appropriate plug fitted.

Important

The wires on the mains lead are coloured in accordance with the following code:

Green and Yellow -Earth Blue -Neutral Brown -Live

If you fit your own plug, the colours of the wires in the mains lead of your appliance may not correspond with the markings identifying the terminals in your plug.

Proceed as follows:

1. Connect the Green and Yellow (earth) wire to the

terminal in the plug which is marked with the letter "E" or the earth symbol or coloured green and yellow.

2. Connect the Blue (neutral) wire to the terminal in

the plug which is marked with the letter "N" or coloured black.

3. Connect the Brown (live) wire to the terminal in

the plug which is marked with the letter "L" or coloured red.

The plug moulded onto the lead incorporates a 13amp BSI362 fuse. Only ASTAor BSI fuses should be used.

The plug must not be used if the fuse cover/carrier is lost. The cover/carrier is indicated by the coloured insert at the base of the product.

A replacement cover/carrier must be obtained from your local Service Force Centre.

This appliance complies with the following E.E.C. Directives:

- 73/23 or 19.2.73 (Low Voltage Directive) and subsequent modifications;

- 89/336 or 3.5.89 (Electromagnetic Compatibility Directive) and subsequent modifications.

CE03

Fitting under a counter

(kitchen worktop or sink)

By removing the machine’s worktop, you can install it under a close fitting sink unit or a pre-existing top, providing the dimensions of the recess correspond to those shown in the picture.

Proceed as follows:

- Remove the machine’s worktop by unscrewing the

two rear retaining screws, pull from the front and slide out the rear slots, lifting the worktop.

Insert the machine after adjusting height and levelling with the adjustable feet. When inserting the machine, ensure that the water inlet and drain hoses are not kinked or squashed.

Levelling

Good levelling is essential for correct closure and sealing of the door.

When the appliance is correctly levelled, the door will not catch on the levelling spacers on either side of the cabinet.

If the door does not close correctly, loosen or tighten the adjustable feet until the machine is perfectly level.

820

570 - 600

600

IN05

IN06

IN07

Service and spare parts

In the event of your appliance requiring service, or if you wish to purchase spare parts please contact your local Zanussi Service Centre by telephoning:

08705 929 929

Your telephone call will be automatically routed to the Service Force centre covering your post code area. The addresses are listed on the following pages. Before calling out an engineer, please ensure you have read the details under the heading "Something Not Working".

When you contact the Service Force Centre you will need to give the following details:

1. Your name, address and post code

2. Your telephone number

3. Clear and concise details of the fault

4. The model and serial number (found on the rating plate)

5. The purchase date

Customer Care Department

For general enquiries concerning your Zanussi appliance or for further information on Zanussi products please contact our Customer Care Department by letter or telephone at the address below or visit our website at www.zanussi.co.uk

Customer Care Department

Zanussi

55-77 High Street

Slough

Berkshire

SL1 1DZ

Tel: 08705 727727 (*)

calls to this number may be recorded for training purposes

To contact your local Service Force Centre telephone 08705 929 929

CHANNEL ISLANDS

GUERNSEY Guernsey Electricity PO Box 4 Vale, Guernsey Channel Islands GY1 3AD

JERSEY Jersey Electricity Company Haut De L’orme Rue De Haut De L’orme Trinity

Jersey Channel Islands JE3 5FG

SCOTLAND

ABERDEEN 54 Claremont Street Aberdeen AB10 6RA

AUCHTERMUCHTY 33a Burnside Auchtermuchty Fife KY14 7AJ

BLANTYRE Unit 5 Block 2

Auchenraith Ind. Estate Rosendale Way Blantyre G72 0NJ

DUMFRIES 93 Irish Street Dumfries DG1 2 PQ

DUNOON 7 Hill Street Dunoon Argyll

EDINBURGH Unit 12 Dumbryden Ind. Estate

2 Dumbryden Road Edinburgh

EH14 2AB

GLASGOW Unit 4 Wellington Road

Bishopriggs Glasgow G64 2SA

INVERNESS Unit 3BI Smithton Ind. Estate Smithton Inverness IV2 7WL

ISLE OF ARRAN R Haggerty Bruach Blackwaterfoot

ISLE OF BARRA J Zerfah 244 Bruernish

Isle of Barra

ISLES OF BUTE Walker Engineering Glenmhor Upper Serpentine Road Rothesay

Isle of Bute PA20 9EH

Isle of Arran

Western Islands HS9 5QY

PA23 7AL

ISLE OF LEWIS ND Macleod 16 James Street

Stornoway Isle of Lewis PA87 2QW

KELSO 2, 6 & 8 Woodmarket Kelso Borders

ORKNEY 7 King Street Kirkwall

Orkney KW15 1JF

PERTH Scottish Hydro Electric Central Warehouse Inveralmond

(OWN SALES) Perth PH1 3AF SHETLAND 3-4 Carlton Place

(OWN SALES) ZE1 0PW

SHETLAND Bolts Shetland

26 North Road Lerwick

(OWN SALES) Shetland ZE1 0PE WHALSAY Leask Electrical

Harisdale Symbister, Whalsay (OWN SALES) Shetland ZE2 9AA

Lerwick Shetland

TD5 7AX

NORTHERN IRELAND

BELFAST Owenmore House

Dunmurry Belfast BT17 0HD

CARDIFF Unit 4

Clydesmuir Road Cardiff CF2 2QS

CLYWD Unit 6-7 Coed Parc

Rhuddlan Clwyd LL18 5UG

DYFED Unit 9

St. Clears Business Park Tenby Road St. Clears

Carmarthen

SA33 4JW

OSWESTRY Plas Ffynnon Warehouse Middleton Road Oswestry SY11 2PP

Kilwee Business Park

Guardian Industrial Estate

Abergele Road

WALES

NORTH EAST

GATESHEAD Unit 356a Dukesway Court Dukesway

Gateshead NE11 0BH GRIMSBY 15 Hainton Avenue

Grimsby N. E. Lincs DN32 9AS

HULL Unit 1 Boulevard Industrial Estate Hull HU3 4AY

LEEDS 64-66 Cross Gates Road Cross Gates Leeds

LS15 7YS NEWTON AYCLIFFE Unit 23

Northfield Way Aycliffe Industrial Park Newton Aycliffe

SHEFFIELD Pennine House Roman Ridge Road Sheffield

S9 1GB

DL5 6EJ

NORTH WEST

BIRKENHEAD 1 Kelvin Park Dock Road Birkenhead

CH41 1LT CARLISLE Unit 7

James Street Workshops James Street Carlisle Cumbria CA2 5AH

ISLE OF MAN South Quay Ind. Estate Douglas Isle of Man

IM1 5AT BOLTON Unit B

Central Industrial Estate St Marks Street Bolton BL3 6NR

PRESTON Unit 250 Dawson Place Bamber Bridge Preston

STOCKPORT Unit 20 Haigh Park Haigh Avenue Stockport SK4 1QR

Lancashire PR5 8AL

To contact your local Service Force Centre telephone 08705 929 929

MIDLANDS

BIRMINGHAM 66 Birch Road East Wyrley Trading Estate

Witton Birmingham B6 7DB

BOURNE Pinfold Road Bourne PE10 9HT

BRIDGNORTH 68 St. Mary’s Street Bridgnorth Shropshire WV16 4DR

GLOUCESTER 101 Rycroft Street Gloucester

GL1 4NB HEREFORD Units 3 & 4

Bank Buildings Cattle market Hereford HE4 9HX

HIGHAM FERRERS 30 High Street Higham Ferrers Northants

NN10 8PL ILKESTON Unit 2

Furnace Road Ilkeston DE7 5EP

LEICESTER Unit 7 Oaks Industrial Estate

Coventry Road Narborough Leicestershire LE9 5GF

LINCOLN Unit 8 Clifton Street

NEWCASTLE 18-21 Croft Road UNDER LYME Brampton Ind. Estate

Newcastle under Lyme Staffordshire ST5 0TW

REDDITCH 13 Thornhill Road North Moons Moat Redditch Worcestershire B98 9ND

TAMWORTH Unit 3 Sterling Park

Claymore Tamworth B77 5DQ

WORCESTER Units 1 & 2 Northbrooks Close Gregorys Mill Ind. Estate

Worcester WR3 8BP

Stone Field Park Lincoln LN5 8LQ

LONDON & EAST ANGLIA

BECKENHAM 11a Gardner Ind. Estate Kent House Lane

Beckenham Kent BR3 1QZ

CHELMSFORD Hanbury Road Widford Ind. Estate Chelmsford Essex CM12 3AE

COLINDALE Unit 14 Capitol Park Capitol Way

Colindale London NW9 0EQ

ELTHAM 194 Court Road Mottingham Eltham London SE9 4EW

ENFIELD 284 Alma Road Enfield London

EN3 7BB GRAVESEND Unit B4

Imperial Business Estate West Mill Gravesend Kent DA11 0DL

IPSWICH Unit 6C Elton Park Business Centre

Hadleigh Road Ipswich IP2 0DD

LETCHWORTH 16-17 Woodside Ind. Park Works Road Letchworth

Herts SG6 1LA

LONDON 2 - 4 Royal Lane Yiewsley West Drayton Middlesex UB7 8DL

MAIDENHEAD Reform Road Maidenhead Berkshire

SL6 8BY MOLESEY 10 Island Farm Avenue

West Molesey Surrey KT8 2UZ

NEWBURY 9 Pipers Court Berkshire Drive Thatcham Berkshire

RG19 4ER

NORWICH 2b Trafalgar Street Norwich NR1 3HN

SUNBURY Unit 1a The Summit Hanworth Road

Sunbury on Thames TW16 5DB

SOUTH EAST

ASHFORD Unit 2 Bridge Road Business Centre Bridge Road

Ashford Kent TN23 1BB

FLEET Unit 1 Redfields Ind. Estate Church Crookham Fleet Hampshire GU13 0RD

HAYWARDS 21-25 Bridge Road HEATH Haywards Heath

Sussex RH16 1UA

TONBRIDGE Unit 30 Deacon Trading Estate Morley Road Tonbridge

TN9 1RA

SOUTH WEST

BARNSTAPLE Main Road Fremington Barnstaple North Devon EX31 2NT

BOURNEMOUTH 63-65 Curzon Road Bournemouth Dorset BH1 4PW

BRIDGEWATER 6 Herswell Business Park Salmon Parade

Bridgwater Somerset TA6 5PY

BRISTOL 11 Eldon Way Eldonwall Trading Estate Bristol

BS4 3QQ EMSWORTH 266 Main Road

Southbourne Emsworth PO10 8JL

ISLE OF WIGHT Unit 8 Enterprise Court Ryde Business Park Ryde

Isle of Wight PO33 1DB NEWTON ABBOT Unit 2

Zealley Ind. Estate Kingsteignton Newton Abbot TQ12 3TD

REDRUTH Unit 7D Pool Ind. Estate

Druids Road Redruth

Cornwall TR15 3RH

Guarantee conditions

Standard guarantee conditions

We, Zanussi, undertake that if within 12 months of the date of purchase this Zanussi appliance or any part thereof is proved to be defective by reason only of faulty workmanship or materials, we will, at our option repair or replace the same FREE OF CHARGE for labour, materials or carriage on condition that:

● The appliance has been correctly installed and used only on the electricity supply stated on the rating plate.

● The appliance has been used for normal domestic purposes only, and in accordance with the manufacturer’s instructions.

● The appliance has not been serviced, maintained repaired, taken apart or tampered with by any person not authorised by us.

● All service work under this guarantee must be undertaken by a Zanussi Service Force Centre.

● Any appliance or defective part replaced shall become the Company’s property.

● This guarantee is in addition to your statutory and other legal rights.

Home visits are made between 8.30am and 5.30pm Monday to Friday. Visits may be available outside these hours in which case a premium will be charged.

Exclusions

This guarantee does not cover:

● Damage or calls resulting from transportation, improper use or neglect, the replacement of any light bulbs or removable parts

of glass or plastic.

● Costs incurred for calls to put right an appliance which is improperly installed or calls to appliances outside the United

Kingdom.

● Appliances found to be in use within a commercial environment, plus those which are subject to rental agreements.

● Products of Zanussi manufacture which are not marketed by Zanussi.

European Guarantee

If you should move to another country within Europe then your guarantee moves with you to your new home subject to the following qualifications:

● The guarantee starts from the date you first purchased your product.

● The guarantee is for the same period and to the same extent for labour and parts as exists in the new country of use for this

brand or range of products.

● This guarantee relates to you and cannot be transferred to another user.

● Your new home is within the European Community (EC) or European free Trade Area.

● The product is installed and used in accordance with our instructions and is only used domestically, i.e. a normal household.

● The product is installed taking into account regulations in your new country.

Before you move please contact your nearest Customer Care centre, listed below, to give them details of your new home. They will then ensure that the local service Organisation is aware of your move and able to look after you and your appliances.

France Senlis +33 (0)3 44 62 28 28 Germany Nurnberg +49 (0)911 323 2600 Italy Pordenone +39 (0)1678 47053 Sweden Stockholm +46 (0)20 78 77 50 UK Slough +44 (0)1753 219897 Ireland Dublin +353 (0) 14090753

152979 72/0

Electrolux Household Appliances Limited 2001

From the Electrolux Group. The world’s No.1 choice.

The Electrolux Group is the world’s largest producer of powered appliances for kitchen, cleaning and outdoor use. More than 55 million Electrolux Group products (such as refrigerators, cookers, vacuum cleaners, chain saws and lawn mowers) are sold each year to a value of approx. 14 billion USD in more than 150 countries around the world.

Zanussi DE 6965 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual