TROUBLESHOOTING
If your device does not respond to your Universal there may be a
simple explanation such as a dead battery or an unsuccessful
pairing. Please use the following to help troubleshoot your situation.
If none of the following solve your issue, then please contact ZAGG
Customer Service and one of our trained professionals will be happy
to assist you.
1. Restart your device and re-pair your Universal.
2. Turn your Universal o and back on. You should see the LED
status lights illuminate briefly, if not, charge your Universal.
3. After charging, turn your Universal on. If the LED status lights do
not illuminate, and your keyboard doesn’t operate correctly, please
contact ZAGG’s Customer Support.
4. Forget and re-pair your Universal. Review your device’s
instructions for how to properly forget a device, and then follow the
directions under Pairing Your Universal.
5. If your device gives you an error message during pairing, repeat
the pairing process.
8. If you still can’t get your Universal to pair, it is possible your
device needs to have its software updated. Consult your device’s
instructions for directions on how to update its software.
9. After your update is complete, repeat the troubleshooting/pairing
process*.
* If you continually receive the same error message during pairing, or the above steps
don’t work, please contact ZAGG’s Customer Support for assistance.
UNIVERSAL
FOR MORE HELP PLEASE SEE OUR FAQ AT: www.ZAGG.com/faq
To reach a trained customer service representative, please use one of the following:
ZAGG.com/support/contact.php | questions@zagg.com
1-800-700-ZAGG [9244] | 00-1-801-839-3906 for international customers
For unparalleled scratch protection for your device, we recommend ZAGG’s invisibleSHIELD®.
©2005 - 2013 ZAGG Inc. All Rights Reserved.
PATENT PENDING | NASDAQ: ZAGG | MADE IN CHINA
ZAGG®, invisibleSHIELD®, and ZAGGkeys™ Universal are trademarks or registered trademarks of ZAGG Inc.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1: This device may not cause harmful interference, and 2: This device must accept any interference
received, including interference that may cause undesired operation
*WARRANTY REGISTRATION
Your ZAGGkeys™ Universal comes with a one-year manufacturer’s warranty. In order to activate the
warranty, you must register your Universal as well as keep your purchase receipt. If you purchased
your ZAGGkeys Universal from ZAGG.com, ZAGG® has already registered it and has a copy of your
proof of purchase.
NEED MORE HELP? PLEASE SEE OUR FAQ SECTION AT:
www.ZAGG.com/fa q
CONGRATULATIONS
WINDOWS DEVICE
Congratulations on being the proud new owner of the most
versatile Bluetooth® keyboard available. The ZAGGkeys Universal
pairs with any of your Android, Windows, or iOS devices*. Read the
following instructions in their entirely as some functions of the
Universal work dierently depending on the device you are using.
Keep these instructions for future reference.
*Not all functions work, or work the same, across all operating systems
and/or across all devices within an operating system. Please refer to the
device specific tables under Special Function Keys for information on
specific system key functions.
QUICK START
Your ZAGGkeys Universal is ready to go right out of the box. Simply
follow these steps to begin enjoying the Universal with any of your
devices.
1. Remove the Universal from its
packaging.
2. Slide the Universal Bluetooth®
keyboard out of its protective
cover by securing the cover and
then sliding out the keyboard by
pushing it to one side or the other.
3. Place the Universal keyboard in
an ideal typing location.
Function Launches the
menu on the
right side of
the screen
N/A Alt
Home Lock N/A
Functions in the lower right hand corner are accessed by pressing Fn + the key.
N/A
N/A
Cut Copy Paste Track Back Play/Pause
4. How to open the built-in
device stand.
•Hold the protective cover in
one hand with your thumb on
the ZAGG logo that appears
on the outside of the cover.
•Place your other hand on the
opposite side of the cover
with your finger/s inside the
cover on the edge of the
hinged stand.
•Press outward with your
fingers so that the hinged
stand moves toward your
thumb.
5. Place the stand so that the now
exposed trough sits on a flat
surface.
6. Set your device in the trough
(you can choose portrait or
landscape mode)
7. Turn on your ZAGGkeys
Universal using the power switch
on the right hand side.
Forward
Delete
ctrl +
beginning
of line
Track
Forward
Mute Vol Down Vol Up
8. Select your operating system
using the selector switch on the
underside of the Universal
keyboard.
9. Pair the Universal with your
device (for information on pairing,
see Pairing Your Universal).
10. Enjoy the ease and comfort of
your Universal.
ctrl +
bottom
of page
ctrl +
end of line
ctrl +
top of page