Young Living Dewdrop v.2 Diffuser Operation Manual

Dewdrop

v.2

Diffuser

OPERATION MANUAL

TM

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Overview

Young Living’s DewdropTM v.2 Diffuser functions as a humidifier, atomizer,
and aroma diffuser in one simple-to-use product. Inspired by the purity
and elegance of a drop of morning dew, the Dewdrop Diffuser’s design
reflects Young Living’s dedication to providing high-quality essential oils.
Its ultrasonic technology breaks any mixture of essential oils and water
into millions of microparticles, disperses them into the air, and releases the
constituents found in Young Living essential oils. Custom designed with up
to five hours of continuous run and ten hours of intermittent run diffusion
with automatic shut-off, and ambient light control. Young Living’s Dewdrop
Diffuser can transform any space into a spa-like atmosphere.

Transform your surroundings: The ultrasonic frequency generates waves at

1.7 million times per second, releasing essential oil molecules into the air to
help create a relaxing, spa-like atmosphere in your home or office.

Contents

Dewdrop v.2 Diffuser, 1 AC power adaptor, and 1 operation manual

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Outer lid

Light On/Off button
Diffuser On/Off button

Front

Inner lid

Lid ventilation hole

Splash guard

Diffuser base shell

Cutaway

Mist spout

Top View

Diagram

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Red water fill line marker

Diffuser Base

Water reservoir

Ultrasonic plate

Base ventilation hole

Power adaptor

Power plug

DC power inlet

Back

Bottom

Fan intake

Diagram

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Operating Instructions

1. Remove both outer and inner lids.

2. Add water until level reaches, but does not exceed, the red water fill line
marker.

3. Add 8-10 drops of essential oil.

4. Replace both lids back onto the unit.

5. Plug the power adaptor into a power outlet.

6. Press the On/Off button to switch on.

7. The unit should produce mist, and the LED light should be on.

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Functionality

On/Off Button Light

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On/Off Button

Press 1 time to turn the unit on in High output mode. The default
white light will turn on. The maximum continuous run time is approximately
4 to 5 hours. The unit will shut off automatically when the water reservoir
is empty. Run time may vary based on essential oil type and number of
drops used.

Press 2 times for Low output mode. The maximum run time is approximately
8 hours.

Press 3 times for Intermittent output mode. The maximum run time is
approximately 10 hours. (One minute on/One minute off)

Press 4 times to turn off the unit.

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Light

Press light button 1 time for dim white light.

Press 2 times for candle-like flicker.

Press 3 times to cycle through 7 color options on a 5-second delay,
starting with red.

Press 4-10 times to manually select individual color options: red, orange,
yellow, green, light blue, blue, lavender.

Press 11 times to turn the light off.

You can turn off light at any time by pressing and holding light button
for 3 seconds.

To run the light independently from the diffuser (night-light mode), press
and hold the On/Off button for 3 seconds when the unit is off, and the
light will turn on. There is no need to have water in the reservoir.

Control the light modes with the light control button as listed above.

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While unit is running in default mode,

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Safety and Care Instructions

Please read and follow these safety guidelines closely to ensure safe
operation of the diffuser.

• Unplug the diffuser immediately and discontinue use in the event of
smoke or a burning smell.

• Use room-temperature tap, spring, or distilled water.

• Never wrap the adaptor with cloth, paper, etc. Such actions may result in
damage to the diffuser or fire.

• Never touch the adaptor with wet hands; electric shock or injury
may occur.

• Do not disassemble or attempt to repair the diffuser; this will void
the warranty.

• Never immerse the diffuser in water.

• Unplug the adaptor when refilling, cleaning, or moving the diffuser.

• Keep the diffuser out of reach of children.

• Do not remove or place objects in the water reservoir during operation.

• Do not place your fingers in the water during operation; this may result

in injury.

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• Do not place acidic or alkaline chemicals in the reservoir.

• Use only the included power adaptor provided in the packaging or by
Young Living.

• Do not shake the diffuser.

• Any damage caused by the user does not qualify for replacement by
Young Living.

• Do not use metal objects to clean the ultrasonic plate; use only a cotton
swab or cloth dipped in rubbing alcohol or a neutral detergent.

• Never use the product for purposes other than those listed in
this manual.

• If the unit will not be used for an extended period or needs to be
relocated, unplug the power adaptor, empty the water reservoir, and
wipe the unit clean before storage.

• Clean the unit before switching to different essential oils.

• Use only 100-percent pure, natural essential oils. Artificial, synthetic, or
impure oils and fragrances can cause harm to the unit.

• The water reservoir level should not exceed the red water fill line marker.

• When unplugging the power adaptor, pull from the adaptor plug
instead of pulling the wire.

• Avoid placing the product under direct sunlight, close to a refrigerator
or fan, or in a hot environment.

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Cleaning and Maintenance

Always turn off and unplug the diffuser prior to cleaning. To ensure proper
performance, clean the ultrasonic plate and lid after each use. If essential oil
begins to build up on the ultrasonic plate, gently wipe it off using a cotton
swab dipped in rubbing alcohol. If essential oil begins to build up on the
lid, gently wipe it off using mild soap and water only. Never use a corrosive
detergent to clean the ultrasonic plate or damage will occur. Periodically
check under the diffuser to keep the fan intake free of debris. Debris can be
removed by blowing on the fan intake opening or wiping with a clean, dry
cloth. (Do not use aerosol sprays, solvents, or abrasives to clean the plastic
housing.) When not in use, clean the diffuser and store dry. Replacement
ultrasonic plates can be purchased from Young Living.

Troubleshooting

When switched on, the diffuser does not operate. (Potential issues:
power connection, water above water fill line marker)

• Check that the adaptor is securely plugged into the wall socket and the
rear of the diffuser.

Check that water is in the reservoir and it is not above the red water fill
line marker. If there is too much water, unplug the unit and adjust the water
to the red water fill line marker and restart. The light should come on,
and the diffuser should mist.

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Notice:
When emptying the
water reservoir, pour
water from the
opposite side of the
base ventilation hole.

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There is no mist or less mist than usual. (Potential issues: water above
fill line, oil buildup on the ultrasonic plate, ultrasonic plate has stopped
working, fan vents or mist spouts are obstructed, fan is not working)

• Unplug the diffuser before performing the following procedures.

Check the water level. If the water is above the water fill line, carefully
pour out the excess water from the opposite side of the base ventilation
hole.

With outer lid in place, verify that the mist spout holes, on the outer lid and
the inner lid, are clear and free from any debris.

Check for essential oil buildup on the ultrasonic plate. If oil buildup
is present, follow the cleaning instructions. The ultrasonic plate must
be free of residual oil buildup for the diffuser to operate properly.
Replacement ultrasonic plates can be purchased from Young Living.

Check that the fan intake under the diffuser is free of any obstruction or
debris that may restrict air flow. (After the diffuser is on, you should hear
the fan.)

Refill the water reservoir to the water fill line marker and restart. If it still
does not mist, you might need to replace the ultrasonic plate. If necessary,
before you install the outer lid, remove the inner lid while the diffuser is on
and verify if the water is bubbling. If the water is bubbling, the ultrasonic
plate is working. If the water is not bubbling, replace the ultrasonic plate.

The light does not work. (Potential issue: power connection)

• Press the On/Off button to verify that the light is functioning. If the light
does not work, call Member Services for further instructions.

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Water is leaking from the unit. (Potential issue: inner lid is not properly seated)

• Verify that the inner lid is in place. If the external air temperature is very
low or there is a high level of humidity in the air, the diffuser mist may
condense into water droplets.

Specifications

Product Name: Dewdrop v.2 Diffuser
Item No.: PZ-UA109
Dimensions: 135 mm height x 190 mm diameter
Material: Polypropylene (PP)
Weight: 11.47 oz. (325 g)
Power Source: DC24V 500mA
Power: 12W / soft LED light
Atomized Particle Diameter: 5μm
Water Type: Room-temperature tap, spring, or distilled water
Container Capacity: 180 ml
Coverage Area: 30 sq. m.
Diffusion Run Time: 4-5 hours in High output mode (auto shut-off

when water reservoir is empty)

Ultrasonic Frequency:

1.7 million waves per second

Environment:

Indoor

When switched on, the light flashes once then shuts off.
(Potential issue: no water in diffuser)

The unit is not registering any water in the diffuser. Check that water is
in the reservoir and is not above the water fill line marker. If there is too
much water, unplug the diffuser and adjust the water to the water fill line
marker and restart.

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Young Living Diffuser Warranty

Young Living Essential Oils (YLEO), Thanksgiving Point Business Park,
3125 Executive Parkway, Lehi, Utah 84043, subject to the exclusions
contained below, warrants its diffuser to be free from defects in materials
and workmanship under normal consumer usage for a period of 12
calendar months from the date of original purchase.

This Warranty Does Not Cover:

1. Defects or damage resulting from use of the product in other than its
normal and customary manner;

2. Defects or damage from misuse, accident, or neglect;

3. Defects or damage from use of natural oils other than those supplied or
sold by Young Living Essential Oils or an authorized distributor;

4. Defects or damage from use of materials other than essential oils;

5. Defects or damage from improper testing, operation, maintenance,
installation, adjustment, or any alteration or modification of any kind;

6. Breakage or damage caused by use of other than the specified voltage;

7. Products disassembled or repaired by anyone other than a Young Living
Essential Oils’ authorized agent so as to adversely affect performance
or prevent adequate inspection, verification, and testing to verify any
warranty claim. If there are any signs the diffuser had been opened, the
warranty will be void;

8. Products with labels removed or illegible serial numbers;

9. Marring such as scratches on any plastic surfaces and externally exposed
parts resulting from normal use;

10. Damage resulting from normal wear and tear; and/or

11. Damage resulting from the use of metal tools to clean the unit.

This limited warranty is the buyer’s exclusive remedy, applies to new
diffusers purchased from Young Living Essential Oils, and is non-

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transferable. Please retain your original purchase receipt. In the event of a
warranty claim or return for repair, a copy of the purchase receipt should
accompany the diffuser when shipped to YLEO. To make a warranty claim
or to purchase spare parts, please contact the Young Living Member
Services Department at 1.800.371.3515 (6 a.m.–8 p.m., MT, M–F and 7
a.m.–5 p.m., MT, Saturday). If it is determined by Member Services that
the diffuser is to be shipped back to YLEO, the buyer will need to send
the product back in its original box (if available) with the power adaptor, a
copy of the original purchase receipt, and the YLEO Return Merchandise
Authorization (RMA)# (displayed clearly on the receipt), which will be
provided by Member Services.

U.S. Shipping:

Young Living Essential Oils Returns/ RMA#______
142 East 3450 North
Spanish Fork, UT 84660

For all other market address and contact information, visit YoungLiving.com.

NOTICE:

Please be sure to complete the YLEO return form and send back all the items
listed for timely processing of your return. If YLEO has determined, based on
an evaluation and inspection of the diffuser, that the defect or malfunction
is covered under warranty, YLEO will send a replacement diffuser at no
additional charge.

Manufacturer:
Puzhen Life Co., Ltd
www.puzhen.com
Unit 1112-1116, 11/F, Delta House, 3 On Yiu Street, Shatin, Hong Kong
Dew Drop v.2 Diffuser PZ-UA109
DC 24V 0.5A

This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or lack
of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance. Cleaning
and user maintenance shall not be made by children without supervision.
This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety.
Children should be supervised to ensure that they do not play with the
appliance.

CAN ICES-1/NMB-1
This ISM device complies with Canadian ICES-001.

This device complies with part 18 of the FCC Rules

(a) The interference potential of device or system:
Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
(b) Maintenance of the system:
CAUTION: Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s authority to operate
the product.

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(c) Simple measures that can be taken by the user to correct interference:
NOTE: This equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no
guarantee that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television reception,
which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the
following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help.

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3125 Executive Parkway

Lehi, UT 84043

www.YoungLiving.com