Instructions & Warranty
For Best Results
Leave the mattress completely uncovered
for 24-48 hours so that the slight foam odor
can escape and dissipate, and the mattress
can return to normal shape and size. Make
up the bed with your favorite bedding. Enjoy
This limited warranty covers the following
issues: Defects in workmanship and
mat
erials. Loose or broken parts not caused
by improper care or product abuse.
Body Impressions visibly greater than 1 inch
on all sleeping surfaces.
IMPORTANT Unpacking Instructions
The enclosed product was compressed and
vacuumed sealed for shipping convenience.
Please allow 24-48 hours for your new
mattress to re-inflate to normal size. There
may be a slight foam odor. This is normal
and will dissipate in a short time. Please
follow the directions below to avoid
prolonged decompression time.
Unpack the mattress in a well-ventilated
area, such as the garage or a room with an
open window. Discard any packaging
materials. You may use the mattress the
same day, but i
bed as much as possible in the first few
hours after unpacking.
Care and Maintenance
The outer cover is removable but is difficult
to clean once soiled. Stains larger
than 10% of surface area or 6 square
inches will void warranty, so a mattress
protector is recommend. Use a high quality,
waterproof, mattress pad to prote
foam from moisture. Care should be taken
to avoid spills or moisture which will be
absorbed by the visco-elastic foam if not
properly protected.
t is important to air out the
ct the
foam mattress!
The enclosed mattress was designed with a
single sleeping surface, so that it does not
require flipping. However your mattress
should be rotated 180 degrees every 90
days to promote longevity and even
wearing. Your mattress must be supported
by a firm, flat foundation. Examples include
but are not limited to a firm box spring,
foundation box, platform bed with adequate
slats, or the floor. Wh
or foundation box, your frame must be built
with at least one center support bar and leg.
Limited Warranty
Your new memory foam mattre
by a full replacement limited warranty.
Please retain your receipt as your warranty
record. Cost of processing warranty claims
including return transportation and/or inhome inspection of warranty approved
products is the responsibility of the
purchaser. The product warranty covers
workmanship, manufacturers' defects, and
materials for a period of 10 years-prorated.
There is no comfort guarantee expressed or
implied. Mattresses must be supported by a
firm, flat foundation including but not limited
to a foundation box, box spring, platform
bed with adequate slats, or the floor.
en using a box spring
ss is covered
This limited warranty does not cover: Body
Impressions visibly less than 1 inch on all
sleeping surfaces. Comfort preferences.
Sheet fit. Mattress damage due to
inappropriate support. Transportation costs.
Bed Height. Handles. Outer mattress fabric
and/
This warranty applies expressly to the
enclosed products as stipulated, and unless
explicitly stated otherwise, for applicable
Products (i) sold to original customers only,
and (ii) if the request for warranty is
received within the corresponding number
of stipulated calendar days from the date of
original invoice. For warranty applicable
returns, if exchange or repair is not
available, credit will be issued to the
purchaser's credit card. Purchaser is
responsible for return shipping. Any missing
product or product which has
physically processed in any way beyond the
originally shipped condition may result in a
decrease or full forfeiture in replacement
value. Manufacturer does not warranty
used, as is, production fallout, or repair
stock conditions. Warranty issues can be
addresse
support@mlilyusa.com describing the
problem. Documentation, including original
purchase receipt, photographs, and/or inhome inspection may be required.
over.
or c
d by sending an email to
been
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