Yoggie GATEKEEPER CARD PRO User Manual

www.yoggie.com
Legal Notice
Legal Notice
SAFETY NOTICE: TO AVOID DANGER, KEEP PRODUCT AND PACKAGE AWAY FROM BABIES AND CHILDREN. THE PRODUCT IS NOT INTENDED FOR BABIES AND CHILDREN.
©
Copyright 2006-2008. Yoggie Security Systems Ltd. All rights reserved.
Any and all intellectual property rights related to the Gatekeeper Card Pro product belongs solely to Yoggie Security Systems Ltd. and its licensors, and may not be used in any manner except as explicitly permitted by Yoggie Security Systems Ltd., in the Terms of Use Agreement.
The technology and products described in this material are protected by registered and/or pending patents of Yoggie Security Systems Ltd. and/or its licensors.
Yoggie™, the Yoggie logo, Yoggie.com™, Yoggie Gatekeeper™, Yoggie Pico™, Yoggie SOHO™, Yoggie Pico Personal™, Yoggie Pico Pro™, Yoggie Firestick Pico™, Gatekeeper Pico™, Gatekeeper Pico Pro™ Yoggie Management Server™ and Gatekeeper Card Pro™ are trademarks or registered trademarks of Yoggie Security Systems Ltd. All other trademarks, service marks, and logos appearing in this material or on the product belong to their respective owners.
Q2 2008
GCUM001.3.9
ii | Gatekeeper Card Pro
Table of Contents
Table of Contents
LEGAL NOTICE ........................................................................................... II
TABLE OF CONTENTS ................................................................................ III
ABOUT THIS USER GUIDE ........................................................................... 5
INTRODUCTION .......................................................................................... 6
GATEKEEPER CARD PRO FEATURES ................................................................... 7
MODES OF OPERATION ................................................................................. 7
Corporate (Managed) Mode .............................................................. 7
Standalone Mode ............................................................................ 7
GATEKEEPER CARD PRO DRIVER AND SOFTWARE ................................................... 8
PACKAGE CONTENTS .................................................................................... 9
SYSTEM REQUIREMENTS ............................................................................... 9
GETTING STARTED .................................................................................... 10
CONNECTING GATEKEEPER CARD PRO .............................................................. 10
DRIVER INSTALLATION AND REGISTRATION ........................................................ 10
YOGGIE MANAGEMENT CONSOLE .............................................................. 15
ACCESSING THE MANAGEMENT CONSOLE VIA THE GATEKEEPER CARD PRO ICON ............. 15
MANUALLY ACCESSING THE MANAGEMENT CONSOLE ............................................. 17
CHANGING THE INTERFACE LANGUAGE ............................................................. 18
CHANGING YOUR PASSWORD ........................................................................ 18
CHANGING YOUR USER DETAILS .................................................................... 19
CHANGING MODES .................................................................................... 19
CHANGING THE PRIVACY SETTINGS ................................................................. 20
SETTING THE TIME ZONE ............................................................................ 20
MONITORING SECURITY ACTIVITY .................................................................. 21
Viewing Security Status ................................................................. 21
Viewing and Printing Reports .......................................................... 23
Viewing the Security Log ................................................................ 25
Viewing the System Log ................................................................. 27
Viewing the VPN Log ..................................................................... 27
CONFIGURING SECURITY ............................................................................. 29
CONFIGURING GATEKEEPER CARD PRO NETWORK SETTINGS .................................... 30
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Table of Contents
Configuring Internal Network Settings ............................................. 30
Configuring Proxy Settings ............................................................. 31
Configuring Additional Settings ....................................................... 33
CONFIGURING VPN SETTINGS ...................................................................... 35
Enabling or Disabling a VPN Connection ........................................... 35
Configuring VPN Client Settings ...................................................... 35
Configuring a Generic VPN Connection ............................................. 36
Configuring a CheckPoint VPN Connection ........................................ 37
Configuring a Cisco VPN Connection ................................................ 38
SPAM E-MAIL PROTECTION SETTINGS .............................................................. 39
Configuring Spam Protection Settings .............................................. 41
Creating Custom E-mail Rules ........................................................ 41
Changing the Order in which E-mail Rules are Applied ........................ 43
Modifying, Activating/Deactivating, and Deleting E-mail Rules ............. 43
ADVANCED SECURITY SETTINGS .................................................................... 45
Web Filtering / Parental Content Control .......................................... 45
Configuring Firewall Settings .......................................................... 49
Size Policy ................................................................................... 57
Configuring Protocol Scanning ........................................................ 58
Configuring IDS/IPS ...................................................................... 59
SUPPORT .................................................................................................. 61
GENERATING A SUPPORT FILE ....................................................................... 61
RESET OPTIONS ....................................................................................... 62
DIAGNOSTICS ......................................................................................... 63
Running General Diagnostics .......................................................... 63
Running Network Diagnostics ......................................................... 65
Running a Virus Test ..................................................................... 67
GATEKEEPER CARD PRO ENFORCEMENT ................................................... 68
DISABLING GATEKEEPER CARD PRO ENFORCEMENT .............................................. 68
CHANGING THE ENFORCEMENT PASSWORD ........................................................ 68
UNINSTALLING GATEKEEPER CARD PRO .................................................. 70
iv | Gatekeeper Card Pro
About this User Guide
Gatekeeper Card Pro Features
About this User Guide
This User Guide provides installation and usage instruct ions for the Gatekeeper Card Pro™.
User Guide | 5
Introduction
Gatekeeper Card Pro Features
Introduction
Gatekeeper Card Pro is an ExpressCard compatible security appliance that protects your PC or laptop from malicious intrusion, including viruses, Trojans, spyware, worms, and other Internet attacks, by preventing them from ever reaching your computer. It empowers you with the freedom to connect your computer to the Internet anywhere and enjoy the highest level of protection — the same corporate level, hardware-based security solutions used by highly guarded security organizations.
Gatekeeper Card Pro combines best-of-breed enterprise-class software with proprietary patent pending developments to provide a comprehensive security solution for known and unknown threats. These solutions include:
Adaptive Security Policy™
Multi-Layer Security Agent™
Layer-8 Security Engine™
URL Categorization and Filtering
Anti-Spam
Anti-Phishing
Anti-Spyware
Anti-Virus
Transparent E-mail Proxies (POP3, SMTP)
Transparent Web Proxies (HTTP; FTP)
Intrusion Detection/Prevention
VPN Client
Stateful Inspection Firewall
Before any data is accepted for processing by the computer’s operating system, a low-level driver redirects it to the Gatekeeper Card Pro unit where a full security check is performed. Security breach attempts are identified and thwarted, and only safe, secure data is passed back to the computer.
Gatekeeper Card Pro includes a web-based management console which provides status information, security logs, and reports and can be used to configure device settings, network settings and security policy.
6 | Gatekeeper Card Pro
Gatekeeper Card Pro Features
Gatekeeper Card Pro Features
Gatekeeper Card Pro offers the following features:
Extremely small – size of a standard ExpressCard
Hardware-based security appliance with hardened Linux OS
Physical separation between the laptop and the outside world
Plug and forget transparent
Automatic updates
All-in-one corporate grade security software
Proprietary security software
Real-time monitoring and comprehensive reports
Introduction
Remote management
Modes of Operation
Corporate (Managed) Mode
In this mode, the Gatekeeper Card Pro unit is connected to a Yoggie Management Server. The Yoggie Management Server extends the IT manager’s ability to manage and enforce security on traveling laptops. Installed in the IT server room, the Yoggie Management Server manages the fleet of traveling Gatekeeper Card Pro units as follows:
Manages and propagates corporate security policies
Manages firmware, signature, rule-base and any other updates
Obtains local logs and events for complete visibility
Standalone Mode
In this mode, the Gatekeeper is not connected to a Yoggie Management Server and functions independently. In this case, security policy is set by the Gatekeeper user, while security updates are transparently downloaded directly from Yoggie Security Systems.
User Guide | 7
Introduction
Gatekeeper Card Pro Driver and Software
Gatekeeper Card Pro Driver and Software
The supplied Gatekeeper Card Pro CD includes the Gatekeeper Card Pro driver and software. You install the driver and software the first time you connect the Gatekeeper Card Pro unit to the computer as described in “Getting Started”.
The software and driver provide the following features and benefits:
Redirection — the ability to connect a laptop to a network (Internet or oth er)
using a Wi-Fi (wireless) connection, analog modem, cellular modem, or any other network interface, and have all traffic redirected to the Gatekeeper unit. The Gatekeeper allows only safe and secure traffic to reach your laptop.
Yoggie Enforcement — the ability to connect to a network is disabled if Gatekeeper
Card Pro is not connected to the laptop. If the Gatekeeper is physically disconnected from the laptop during use, all network connections are automatically and immediately terminated.
Gatekeeper Card Pro icon
Right-clicking the icon provides:
Quick access to the Gatekeeper Card Pro Management Console (see “Yoggie
Management Console”).
The ability to temporarily disable protection (see “Disabling Gatek eeper Card
Pro Enforcement”).
Protection status indication — the Gatekeeper Card Pro icon is green when
protection is enabled and red when protection is disabled.
Notification balloons — balloons from the icon contain information on the
Gatekeeper status and events. Status notification tooltips can also be viewed by placing the mouse cursor over the icon.
Disable protection — (password required) in case of an emergency, for example, if
a Gatekeeper Card Pro unit has been lost or damaged, the network can be accessed by disabling Gatekeeper Card Pro Enforcement (see “Disabling Gatekeeper Card Pro Enforcement”).
— located in the Windows notification area (icon tray).
8 | Gatekeeper Card Pro
Package Contents
Gatekeeper Card Pro
Gatekeeper Card Pro CD
Quick Start Guide
System Requirements
ExpressCard slot and PC running Windows XP or Vista 32bit.
Introduction
Package Contents
User Guide | 9
Introduction
Connecting Gatekeeper Card Pro
Getting Started
Getting started consists of connection, initial setup, and registration of the Gatekeeper Card Pro.
Connecting Gatekeeper Card Pro
To connect Gatekeeper Card Pro:
Insert Gatekeeper Card Pro into the laptop computer ExpressCard slot.
Windows may automatically detect the Gatekeeper unit as a new hardware
device and ask to install a driver. Click Cancel to exit the driver installation wizard.
Driver Installation and Registration
It is recommended to disable any software-based Firewall or Internet protection
suites.
1. Insert the Gatekeeper Card Pro CD. A menu screen appears.
2. Click Install Yoggie Software & Driver and follow the on-screen instructions. After installing the driver, your web browser opens and you are automatically
prompted for a username and password to begin the registration process.
3. Enter the default login information (case-sensitive):
User: admin Password: yoggie
The Interface Language screen appears.
10 | Gatekeeper Card Pro
Driver Installation and Registration
4. Select your preferred language from the drop-down list and click Next.
Introduction
The End-User License Agreement (EULA) screen appears.
5. Read the EULA and click I Accept to proceed. The registration screen appears.
User Guide | 11
Introduction
Driver Installation and Registration
6. Do one of the following: If your laptop will be connected to the Yoggie Management Server (YMS),
select the Corporate Mode setup option.
If you r laptop will not be working with the Yoggie Management Server™,
select the Standalone Mode setup option.
7. Click Next. The user information screen appears.
12 | Gatekeeper Card Pro
Driver Installation and Registration
8. Enter the following information:
Your name
Your email address
A valid license key, located on the CD sticker (Standalone Mode only)
Settings for your corporate Yoggie Management Server IP address and
password (Corporate Mode only)
9. Click Next. The Privacy screen appears.
Introduction
10. Set your desired privacy settings (share security related information with Gatekeeper Card Pro for improved security). Then click Next.
The password and time zone screen appears.
User Guide | 13
Introduction
Driver Installation and Registration
11. Set your new password for accessing the Management Console, and your local time zone.
12. Click Finish to complete the registration.
The Gatekeeper Card Pro icon
appears in the Windows notification area, and
Gatekeeper Card Pro is now protecting your laptop.
Take Gatekeeper Card Pro for a test drive
Download EICAR’s virus demo file from: http://www.eicar.org/anti_virus_test_file.htm
Gatekeeper Card Pro downloads any required updates. During first time use,
this process can take up to fifteen minutes, and you will not be able to use Gatekeeper Card Pro during this time. You can view the update progress via the Web-based Yoggie Management Console.
14 | Gatekeeper Card Pro
Yoggie Management Console
Accessing the Management Console via the Gatekeeper Card Pro Icon
Yoggie Management Console
The Yoggie Management Console (Management Console) provides access to the Gatekeeper Card Pro management features through your Web browser. You can monitor security activity, view and print security reports and logs, view and configure security, system and user settings, view and print non-security event system logs, and more.
The Management Console can be accessed in the following ways:
Gatekeeper Card Pro icon
installed (see “Getting Started”).
Web browser—if for some reason the Gatekeeper Card Pro icon is not available
you can manually access the Management Console through a standard Web browser.
—if the Gatekeeper Card Pro driver/software is
Accessing the Management Console via the Gatekeeper Card Pro Icon
The Gatekeeper Card Pro Management Console can be accessed via the Gatekeeper Card Pro icon.
To access the Management Console via the Gatekeeper Card Pro icon:
1. In the Windows notification area, right-click the Gatekeeper Card Pro icon
2. Select Open Management Console from the displayed pop-up menu.
You can also double-click on the Gatekeeper Card Pro icon to open the
Management Console.
.
The Login dialog box opens.
3. Enter the following information:
Usernameadmin
User Guide | 15
Yoggie Management Console
Accessing the Management Console via the Gatekeeper Card Pro Icon
Password — enter your Gatekeeper Card Pro password (the default password
is yoggie).
4. Click OK. The Management Console opens.
Navigation pane
Display pane
16 | Gatekeeper Card Pro
Yoggie Management Console
Manually Accessing the Management Console
Manually Accessing the Management Console
If, for some reason, the Gatekeeper Card Pro icon is not available, you can manually access the Management Console through a standard Web browser.
The Management Console can be manually accessed by entering the Gatekeeper Card Pro Management Console URL into the address field of your Web.
To manually access the Management Console:
1. Open a Web browser and enter the following Gatekeeper Card Pro Management Console URL into the address field of the browser:
https://yoggie.yoggie.com:8443
The Login dialog box opens.
2. Enter the following information:
Usernameadmin
Password — enter your Gatekeeper Card Pro password (the default password
is yoggie).
3. Click OK. The Management Console opens.
User Guide | 17
Yoggie Management Console
Changing the Interface Language
Changing the Interface Language
You can change the language of the user interface (labels and dialogs) in your Gatekeeper Card Pro Management Console at any time.
To change your Management Console interface language:
1. Click Settings in the Navigation pane of the Management Console. The Security tab appears in the Display pane.
2. Click the System tab. The Yoggie Details page appears in the Display pane.
3. Click Language. The Language Settings page appears.
4. Select the language you wish to use from the list.
5. Click Apply. The selected interface language will be used and the main Yoggie Details page
appears.
Changing Your Password
You can change your Gatekeeper Card Pro Management Console password at any time.
To change your Gatekeeper Card Pro Management Console password:
1. Click Settings in the Navigation pane of the Management Console. The Security tab appears in the Display pane.
2. Click the System tab. The Yoggie Details page appears in the Display pane.
3. Click Change Password. The Password Settings page appears.
4. Enter the following information:
Current Password — enter your current password
New Passwo rd — enter the new password
Confirm Password — enter the new password again
18 | Gatekeeper Card Pro
Yoggie Management Console
Changing Your User Details
5. Click Apply. Your password is changed and the main Yoggie Details page appears.
Changing Your User Details
Gatekeeper Card Pro user details consist of your username and e-mail address. These can be changed at any time.
To change your Gatekeeper Card Pro user details:
1. Click Settings in the Navigation pane of the Management Console. The Security tab appears in the Display pane.
2. Click the System tab. The Yoggie Details page appears in the Display pane.
3. Under Yoggie Details, click Modify.
4. Enter your new username in the Name field, as required.
5. Enter your new email address in the E-mail Address field, as required.
6. Click Apply. Your user details are changed and the Yoggie Details page appears.
Changing Modes
Gatekeeper Card Pro can be used as a standalone Gatekeeper (standalone mode) or as part of a fleet of Gatekeeper devices, managed by a Yoggie Management Server (YMS). The mode is set during registration but can be modified at any time.
To change your Gatekeeper Card Pro mode:
1. Click Settings in the Navigation pane of the Management Console. The Security tab appears in the Display pane.
2. Click the System tab. The Yoggie Details page appears in the Display pane.
3. Under Yoggie Details, click Modify.
4. Select your desired mode:
Standalone Mode — enter the provided license number in the License field.
Corporate Mode — enter the Yoggie Management Server IP address in the
Server Address field and the password in the Password field.
User Guide | 19
Yoggie Management Console
Changing the Privacy Settings
5. Click Apply. Your mode is changed and the Yoggie Details page appears.
Changing the Privacy Settings
Gatekeeper Card Pro collects only security related information in order to improve the quality of the products and service. It is highly recommended that you use the default privacy settings. Yoggie will never share any private inf ormation with a third-party or make any other use of this information.
To change the privacy settings:
1. Click Settings in the Navigation pane of the Management Console. The Security tab appears in the Display pane.
2. Click the System tab. The Yoggie Details page appears in the Display pane.
3. Click Privacy. The Privacy Settings page appears.
4. Choose if you want to register your name and email with Yoggie.
5. Select your privacy setting from the drop-down list. You may choose one of the following options:
Share security logs with Yoggie – share all the security events collected by the
Gatekeeper Card Pro logs with Yoggie Security Systems.
Hide specific spam and URL information – do not share security events that
contain the source and destination of spam emails or destination URL. Share all other security events collected by the Gatekeeper Card Pro logs with Yoggie Security Systems.
Do not share any security events – do not share any security events collected
by the Gatekeeper Card Pro logs with Yoggie Security Systems.
6. Click Apply. The Yoggie Details page appears.
Setting the Time Zone
The current date and time are displayed in the main Settings page of the Management Console. This information is updated via the Yoggie server according to the time zone set in the Management Console. To change the time, set a new time zone — the time and date are instantly updated and displayed.
20 | Gatekeeper Card Pro
Yoggie Management Console
Monitoring Security Activity
To set the Time Zone:
1. Click Settings in the Navigation pane of the Management Console. The Security tab appears in the Display pane.
2. Click the System tab. The Yoggie Details page appears in the Display pane.
3. Under Time Zone, click Modify. The Time Zone Settings page appears.
4. Select your location from the Time Zone drop-down list.
5. Click Apply. The selected time zone is displayed, and the current date and time are updated.
The Yoggie Details page appears.
Monitoring Security Activity
The Management Console provides several options for monitoring security activity. You can view the following:
Current security status
Security activity charts (including 3D charts)
Security and system logs
You can also view and print security activity reports.
Viewing Security Status
The Status page of the Management Console enables you to view your current risk level (a rating based on current activity) and security events. The Status page contains a risk level gauge, as well as event counters that indicate the number of security breach attempts thwarted by your Gatekeeper Card Pro during the last 15 minutes during which the Gatekeeper was connected and working.
The Status page does not show the Gatekeeper Card Pro security level, but the
intensity of security breach attempts. Gatekeeper Card Pro protects your laptop at all risk levels.
To view security status:
Click Status in the Navigation pane of the Management Console.
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