Yeastar MyPBX U300 Extension User Manual

MyPBX U300

Extension User Guide

Version 1.1

Date: 2013.8.9

Yeastar Information Technology Co. Ltd

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Contents

INTRODUCTION ................................................................................................................................ 3

1. MYPBX USER WEB INT ER FAC E ...................................................................................................... 3

1.1 Login ................................................................................................ 3

1.2 Call Settings...................................................................................... 4

1.2.1 Follow Me Settings ............................................................................................... 4

1.2.2 Call Waiting .......................................................................................................... 5

1.2.3 Do not Disturb (DND) ........................................................................................... 6

1.2.4 Ring Out ............................................................................................................... 6

1.2.5 Mobility Extension Number .................................................................................. 6

1.3 Vo ic e mail .......................................................................................... 7

1.3.1 Voicemail Settings ................................................................................................ 7

1.3.2 Voicemail Management ........................................................................................ 8

1.4 Call Recordings .................................................................................. 9

2. CONCLUSION .............................................................................................................................. 10

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INTRODUCTION

Thanks for using MyPBX U300UserWeb Interface. This Guide would explain how to configure the

“Follow me” settings (in different cases such as, “No Answer”, or “When Busy”; whether transfer

the incoming call to voicemail or other phone number); how to configure Voicemail settings(such

as enable/disable voicemail service, set a voicemail password and enable/disable “send the

voicemail to an email address as an attachment” service); how to manage the extension’s

voicemail and call recordings.

1. MYPBX USER WEB INTERFACE

1.1 Login

The default user name and password to login the User Web Interface:

User Name: Extension number

Password: Voicemail Access PIN#

Note: If it’s unable to log in with default user name and password, please ask the

administrator to check if you have the authority to log in, or have the right user name and

password.

Figure 1-1 Login Page

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1.2 Call Settings

In the Call Settings page, you could configure features like “Follow me”, “Call waiting”, “DND”,

and “Ring Out”.

Figure 1-2 Extension Settings

1.2.1 Follow Me Settings

1. Always

Always Follow Me is a service of MyPBX that allows the automatic unconditional transfer of

incoming calls to varying other destinations.

Enable Always checkbox selection activates the unconditional call forwarding service on the

current extension. The Transfer To displays the destinations where the incoming call from a

particular caller should be unconditionally forwarded to.

a. Transfer To choose voicemail, the incoming call will be unconditionally forwarded to

voicemail.

b. Transfer To choose Number, the incoming call will be unconditionally forwarded to other

extension, PSTN or mobile phone number.

Note: When Always Follow Me configuration is saved, the Ring Group and Call Queue services

will be disabled.

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2. No Answer

No Answer Follow Me is a service of MyPBX that allows the automatic transfer of incoming calls

to varying other destinations when the called extension is unable to pick up the call. No answer

timeout is configured as the Ring Out.

Enable No Answer checkbox selection activates no answer call forwarding service on the current

extension. The Transfer To displayed the destinations where the incoming call from a particular

caller should be forwarded to if the called extension is unable to answer the call.

a. Transfer To choose voicemail, the incoming call will be forwarded to voicemail when there is

no answer.

b. Transfer To choose Number, the incoming call will be forwarded to extension, PSTN or mobile

phone number when there is no answer.

Note: When No Answer Follow Me configuration is saved, the Ring Group and Call Queue

services will be disabled.

3. When Busy

When Busy Follow Me is a service of MyPBX that allows the automatic transfer of incoming calls

to varying other destinations when the called extension is busy with another call.

Enable Busy checkbox selection activates the busy call forwarding service on the current

extension.

The Transfer To displayed the destinations where the incoming call from a particular caller

should be forwarded to when the called extension is busy.

a. Transfer To choose voicemail, the incoming call will be forwarded to voicemail when the callee

is busy.

b. Transfer To choose Number, the incoming call will be forwarded to other extension, PSTN or

mobile phone number when the callee is busy.

Note: When saving the When Busy Follow Me configuration, the Ring Group and Call Queue

services will be disabled.

1.2.2 Cal l Waiting

Call Waiting is used to receive an incoming call when already on a call. A ringing tone will be

heard by the caller and a special beeping will be heard on the phone by the MyPBX user when

the call arrives. To switch between the current call and the new incoming call use the

appropriate calling code.

Enable Call Waiting checkbox selection activates this service and makes it available for the

phone's handset.

Note: If the Call Waiting service is enabled, the Busy Call Forwarding service would be disabled

automatically.

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1.2.3 Do not Disturb (DND)

Do Not Disturb service is used to turn off the phone bell. If it’s enabled, incoming callers will be routed to the

voicemail box (if enabled); otherwise they will be disconnected automatically.

1.2.4 Ring Out

Ring Out is used to define the ringing time of the extension. If the ringing time exceeds the

configured time, the extension would stop ringing.

1.2.5 Mobility Extension Number

Mobility Extension Number is used to enable the cell phone to work as a mobile extension. If a

cell phone number is set as the mobility extension number, once it calls MyPBX, the cell phone

would have all authority of extension. In this way, the user is able to check the voicemail, call the

other extension, PSTN or mobile numbers via cell phone.

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1.3 Voicemail

Voicemail is used for the caller to leave a message to the called extension when it is unavailable

or busy. The voicemail would be stored in the extension’s voicemail box. When the caller

accesses the voicemail service, he will hear a voice prompt that remind him to leave the message

(This voice prompt could only be configured by the administrator). The max duration of each

voicemail is 15 minutes (The default value is 5 minutes).

1.3.1 Voicemail Settings

In the Voicemail Settings page, the extension user is able to set the password for voicemail

access (which is the login password of User Web Interface as well); Enable or disable to the

voicemail service; enable or disable “send the voicemail to an email address as an attachment”

service.

Set a new voicemail password: Enter the new password, retype it and click “save”.

Email Address: Enter the email address where the voicemail or fax would be sent to as an

attachment.

Enable Voicemail: Check the box to enable the voicemail service or uncheck to disable.

Enable Send Voicemail: Check the box to enable “send the voicemail to an email address as an

attachment” service or uncheck to disable.

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Figure 1-3 Modify Voicemail Settings

1.3.2 Voicemail Management

In the Voicemail Management page, the extension user could play, delete or download the

voicemail, or move the voicemail from one folder to the other folder (e.g. New, Old, Family,

Work, Friends).

Play the voicemail: Select the voicemail the play and click “Play”. In the “Play” page, the user

could control the speed and volume.

Delete the voicemail: Select the voicemail to delete and click “Delete”, then the selected email

would be deleted.

Download the voicemail: Select the voicemail to download and click “download”.

Move the voicemail to another folder: Select the voicemail to move, select the folder to move to

(e.g. New, Old, Family, Work, Friends), and then click “move to”.

Figure 1-4 Voicemail Management

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1.4 Call Recordings

In the Call Recording page, the user could play, delete and download the recording files.

Play the recording: Select the recording the play and click “Play”. In the “Play” page, the user

could control the speed and volume.

Delete the recording: Select the recording to delete and click “Delete”, then the selected email

would be deleted.

Download the recording: Select the recording to download and click “download”.

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Figure 1-5 Recording Management

2. CONCLUSION

This User’s Guide only explains the configuration of call settings and voicemail settings;

management of voicemails and recordings for extension users. For more functionality and

advanced settings of MyPBX U300, please refer to the relative documents as below:

“MyPBX U300 Datasheet”

“MyPBX U300Quick Installation Guide”

“MyPBX U300 Administrator’s Guide”

[The End]