Yeastar BizFAX-E100 User Manual Version 1.0.0.1

E100
User Manual
Version 1.0.0.1
Yeastar Technology Co., Ltd
Table of Contents 0
1. Introduction ..........................................................................................4
1.1 Product Introduction ..........................................................................4
1.2 Functions..........................................................................................4
1.2 Hardware Specification.......................................................................6
1.2.1 Exterior Appearance .....................................................................6
1.3 Package Contents..............................................................................8
2. System set up........................................................................................9
2.1 Connection Drawing...........................................................................9
2.2 Connecting Ethernet Line.................................................................. 10
2.3 Connecting Power............................................................................10
3. Manage BizFAX ....................................................................................11
3.1 Manager Log in................................................................................11
3.2 Basic..............................................................................................12
3.2.1 Extension.................................................................................. 12
3.2.1.1 Physical Fax Machine Extension.......................................................... 12
3.2.1.2 Virtual FAX Extension ....................................................................... 13
3.2.2 Trunks...................................................................................... 15
3.2.3 Outbound Routes ....................................................................... 16
3.2.3.1 Create Outbound Route ....................................................................17
3.2.3.2 Delete Outbuond Route..................................................................... 19
3.3 Inbound Call Control ........................................................................20
3.3.1 IVR .......................................................................................... 20
3.3.1.1 Auto Attendant................................................................................20
3.3.1.2 Delete IVR...................................................................................... 22
3.3.2 Inbound Routes .........................................................................22
3.3.2.1 Create Inbound Route.......................................................................23
3.3.2.2 Delete Routes.................................................................................. 24
3.3.3 Blacklist....................................................................................24
3.3.3.1 Create Blacklist................................................................................25
3.4 System Settings .............................................................................. 26
3.4.1 General Settings ........................................................................ 26
3.4.2 System Prompts ........................................................................27
3.4.3 E-Mail Settings ..........................................................................27
3.4.4 Network Setting.........................................................................28
3.4.5 File Sweep ................................................................................29
3.4.6 Backup and Restore....................................................................29
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3.4.7 Firmware Update........................................................................30
3.4.8 Reset and Reboot.......................................................................31
3.4.9 Password Settings...................................................................... 32
3.5 Reports..........................................................................................33
3.5.1 FAX Logs .................................................................................. 33
3.5.2 System Infomation.....................................................................34
4. Use BizFAX.......................................................................................... 36
4.1 Usage of Sending FAX ...................................................................... 37
4.2 Usage of Receiving FAX ....................................................................38
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Introduction 1
You may skip section 1- Introduction and directly move to sect ion 2- Before you Proceed. However, we recommend reading through the introduction to familiarize yourself with the features and functions of BizFAX and help improve its operation. Thank you for purchasing BizFAX!
1.1 Product Introduction
BizFAX — Paperless Fax Server
BizFAX paperless fax system is an intelligent fax server that combines the traditional fax technology and network technology. After connected the PSTN telephone line and built up the connetion with the LAN or internet, by using the BizFAX Client software on their computers, users can easily to create a safe, efficient and affordable fax system for enterprise. Through BizFAX Client software or BizFAX Web Client, every user is able to get the auto-receive, auto-fax and management features. When sending a fax, users only need to submit file to BizFAX server, and then system will auto fax the files in order. Administrator has the authority to configure the system parameters and manage the users’ information.
1.2 Functions
1. Auto Receive & Send Fax To receive and send faxes automaticall y on computer that dispense with additional fax machine, BizFAX delivers a significant reduction in document delivery costs by eliminating the need for paper-based print, stand-alone fax machines and associated maintaenance, supply and labor costs. All the operations of traditional fax like print, dial, fax, re-dail when busy, postpone delivery or send in groups can be easily done within few seconds.
2Electronic Signature
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BizFAX system help users to make their own signature and company stamp on a electronic document directly. All the signatures and stamps are safely protected and managed through high-end cryptography technology.
3Remote Receive & Send Fax Users are allowed to check and send faxes remotely by using BizFAX Client software at any time any places as long as they can access into internet.
4. Intelligent Voice Operating System When receiving a fax, BizFAX will auto play the vo ice prompts. User can customize the voice files according to their own demands.
5. System Shareable Users will be glad to get rid of an uninteresting task that must run around in order to make a fax. They can send or receive a fax on any of the computers in LAN. Moreover, BizFAX will auto send a document to corresponding extension afte r received a fax.
6. Multiple-Line Support If there is quantity of documents waiting to receive or send, system will find an idle line automatically and balance the load among lines.
7. Auto converting format BizFAX can auto convert documents in any format (word, excel, pdf, jpg and gif) to required TIFF format before sending out.
8. Listing of task All of the submitted fax tasks will form a fax queue automatically before sending out by BizFAX.
9. Send Group Faxes Simple organize the different users to a group for sending faxes to they at the same time. All the success and failure fax information are recorded on history for reference.
10. Retry of failed fax We will try the best to ensure each fax can be sent successfully to the destination in time. When the other party is busy, unanswered or something else that result in the failure, system will auto resend fax. Here user can set the time (when) and number of retry times.
11. Auto Distributing BizFAX can auto distribute the received faxes to corresponding users by user’s extension number. If system is uncertain of the receiver, fax
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administrator will get the faxes and mange them together.
12. Internally Transferring It supports the free fax and document transfer internally among all virtual fax extension users.
13. FAX Notifier BizFAX will send a notifier to sender whether it successfully finishes the fax task or not. Either of the computers in LAN receives a fax, system auto will notify users in time to view and back up all the received and sent faxes.
14. Fax to E-mail When system is auto distributing the received faxes, and meanwhile it is sending faxes to a pre-set Email address once users enable the Fax to Email function.
15. Caller ID BizFAX support the international FSK CID format and recognize the fax source correctly for block spam faxes directly.
1.2 Hardware Specification
1.2.1 Exterior Appearance
1) Front Side
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Figure 1-1 BizFAX Front Panel Picture
No. Identifying
Green Light: Indicates the power connection is normal. ② Green Light blink: Indicates the server system is in working. ③ Green Light: Indicates the system is ready. ④ Green Light blink: Indicates the internet interface in use ⑤ Green Light: Indicates the PSTN lines connect successfully.
Green Light blink: Indicates the PSTN line in use.
Green Light: Indicates the port is work well.
Green Light blink: Indicates the FAX machine in use.
2) Back Side
Figure 1-2 MyPBX Back Side Picture
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1.3 Package Contents
1 unit of BizFAX server 1 power supply 1 Internet line Few telephone cables [RJ-11]
Note: If any of the above items is damaged or missing, contact your reseller.
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System set up 2
2.1 Connection Drawing
PSTN
FAX Machine
Virtual FAX Extension
1 FXS Lines LAN
1 FXO Lines
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2.2 Connecting Ethernet Line
BizFAX provides two 10/100M Ethernet ports with RJ 45 interface and LED. Besides transporting voice, Ethernet port can also send information of managing, maintaining and operating. Plug Ethernet line into BizFAX’s Ethernet port, and then connect the other head of Ethernet line with hub, switch, router, LAN or WAN. Check the status of LED after connection, yellow light indicates port is in connecting process, green light indicates the port is in working.
2.3 Connecting Power
BizFAX utilizes the high-performance switch power, which supply the enough voltage and electrical energy that required by BizFAX system. AC Input: 100~240V DC Output: 12V,1A
Note: Prior to connect power, it’s better to use the three-phrase power outlet of neutral-point joint or multi-function computer power outlet.
Please follow the below steps to connect power socket:
1. Push the switch on ‘OFF’ on power outlet.
2. Connect one head of the accessory power cable with the power input port on BizFAX’s back panel, and plug the other head of power cable into 220V power socket.
3. Push the switch on ‘ON’ on power outlet.
4. After wired up power, please check the Power LED on front panel whether it lighted or not. Lighted LED indicates the correct operation of power; if unlighted, please repeat the step 1 to 3 again.
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Manage BizFAX 3
3.1 Manager Log in
Double click icon to open the IE browser, and input the IP address of BizFAX server.
If user is first time to configure BizFAX by web, please use the BizFAX default IP address to log in: http://192.168.5.150
The default Username is admin and password is password.
Figure 3-1
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3.2 Basic
3.2.1 Extension
Fax extension has two kinds: physical fax machine extension(FXS)and virtual fax extension.
Figure 3-2
3.2.1.1 Physical Fax Machine Extension
Edit Physical Fax Machine Extension
On the administration page of FXS extensions, click ‘Edit’ on the extension that you want to edit, and modify the following information on prompt window:
1) Authentication
·Extension
The numbered extension, i.e. 1234, that will be associated with this particular User / Phone.
2) Profile
·Name
A character-based name for this user, i.e. ‘Bob Jones’
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