Yanzi Networks DR2 8830 User Manual

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Installation Manual – Smart Office
This installation manual describes how to install Yanzi IoT infrastructure and sensors in offices.
IMPORTANT:
This manual contains important safety, usage, and service information.
We strongly urge you to read this manual in its entirety before using the products.
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Table of Contents
Disclaimer .......................................................................................................................................................... 4
1. Introduction ............................................................................................................................................... 5
1.1 Best Technology .............................................................................................................................. 5
1.2 Easiest to install ............................................................................................................................... 5
1.3 Enterprise security ........................................................................................................................... 5
1.4 Cirrus Software as a Service ......................................................................................................... 5
2. Installation Planning ................................................................................................................................ 6
2.1 Infrastructure .................................................................................................................................... 6
2.1.1 Connecting the Gateway to Internet .................................................................................... 6
2.1.2 Building the IoT Network ........................................................................................................ 6
2.1.3 Infrastructure Examples......................................................................................................... 6
2.2 Use Cases ......................................................................................................................................... 9
2.2.1 Space Utilization ...................................................................................................................... 9
2.2.2 Comfortability .......................................................................................................................... 9
2.3 Installation Tool ............................................................................................................................. 10
2.4 Privacy ............................................................................................................................................. 10
3. Installation of Infrastructure ................................................................................................................ 11
3.1 Yanzi IoT Gateway overview and installation ........................................................................... 12
3.2 Gateway Functions ........................................................................................................................ 13
3.3 Gateway LED Behavior ................................................................................................................. 14
4. Teams and Equipment .......................................................................................................................... 15
5. Sensor Handling Tips ............................................................................................................................ 16
5.1 Battery lid ........................................................................................................................................ 16
5.2 Sensor element .............................................................................................................................. 16
5.3 Battery insertion ............................................................................................................................. 16
5.4 External power input ..................................................................................................................... 16
5.5 Sensor buttons and switches ...................................................................................................... 17
6. Placement of Sensors ........................................................................................................................... 18
7. Installation of Sensors .......................................................................................................................... 19
7.1 Start Yanzi Installation tool .......................................................................................................... 19
7.2 Installation Procedure ................................................................................................................... 19
7.3 Yanzi Footfall Camera Overview and Installation .................................................................... 20
8. Wireless Communication ..................................................................................................................... 22
9. SIM card management ......................................................................................................................... 23
9.1 SIM card requirements for Yanzi IoT Gateway 3G .................................................................. 23
9.1.1 SIM requirements .................................................................................................................. 23
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9.1.2 Operator requirements ......................................................................................................... 23
9.2 Mobile Broadband Coverage ....................................................................................................... 23
9.3 Replacing SIM card in IoT Gateway 3G ..................................................................................... 25
9.4 IoT Gateway 3G SIM card configuration ................................................................................... 27
10. Working with Sensors ........................................................................................................................... 28
10.1 LED Behavior .................................................................................................................................. 28
10.2 Resetting a device ......................................................................................................................... 28
11. Battery Requirements ........................................................................................................................... 29
11.1 Battery Consumption .................................................................................................................... 30
11.2 Note on Lithium Batteries ............................................................................................................ 30
12. Troubleshooting ..................................................................................................................................... 31
13. Security .................................................................................................................................................... 32
13.1 Secure from Node to Cloud ......................................................................................................... 32
13.2 High Security Cloud Model .......................................................................................................... 33
14. IEEE 802.15.4 Overview ........................................................................................................................ 34
15. APN ........................................................................................................................................................... 35
16. Privacy Note Examples ......................................................................................................................... 36
16.1 E-Mail Example ............................................................................................................................... 36
16.2 Desk Note Example ....................................................................................................................... 36
17. Disposal and Recycling Information .................................................................................................. 37
18. General Product Information ............................................................................................................... 38
19. Regulatory Information ......................................................................................................................... 40
19.1 Yanzi Motion+ ................................................................................................................................ 40
19.2 Yanzi Comfort ................................................................................................................................ 41
19.3 Yanzi IoT Gateway 2 ..................................................................................................................... 42
19.4 Yanzi Presence Mini ...................................................................................................................... 42
19.5 Yanzi IoT Mesh .............................................................................................................................. 43
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Disclaimer
Information in this document is provided in connection with Yanzi products. No license, express or implied, by estoppel or otherwise, to any intellectual property rights is granted by this
document. Except as provided in Yanzi’s Terms of Service and other sales conditions for such
products, Yanzi assumes no liability whatsoever, and Yanzi disclaims any express or implied warranty, relating to sale and/or use of the Yanzi products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent, copyright or other intellectual property right. Products from Yanzi must be used only for smart office applications as recommended by Yanzi and are not designed, intended or authorized for use for critical applications, including, but not limited to, life support, health and safety, aviation, nuclear, and security applications or for any other application in which the failure of the Yanzi product could create a situation where personal injury or death may occur. Yanzi may make changes to product(s) and/or the service described in this manual, specifications and product descriptions at any time, without notice.
Using your Yanzi products safely
Follow the battery requirements in section 11 before installing any batteries.
Never force a connector into a port. If the connector and port don’t join with reasonable ease,
they probably don’t match. Make sure that the connector matches the port and that you have positioned the connector correctly in relation to the port.
Protect your Yanzi products from direct sunlight
Keep away the Yanzi products from sources of liquid, e.g. drinks, bathtubs, washbasins,
shower stalls and so on.
Use Yanzi products in environments according to specification. Most products are targeted
for indoor office use only.
Only use Yanzi provided power supplies for products requiring external power.
There are no user-serviceable parts inside Yanzi products. For service personnel: Always
unplug external power supply, remove batteries, and turn off UPS battery before service operation.
About handling Your Yanzi products may be damaged by improper storage or handling. Take caution not to drop them during transport and installation. The passive infrared sensor elements (PIR) (used in e.g. Yanzi Motion, Yanzi Motion+, Yanzi Presence, and Yanzi Presence Mini) are particularly sensitive to external force, so handle them with extra care.
WARNING: Do not attempt to open or disassemble any Yanzi products. You run the risk of electric shock and voiding the limited warranty. No user-serviceable parts are inside.
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1. Introduction
Yanzi Networks delivers an end-to-end, horizontal, and all-IP software Internet of Things platform. We offer sensors, gateways, and Cirrus, a cloud platform solution packaged into a Software as a Service solution (SaaS) for Smart Building applications. The horizontal and all-IP approach provides a solution that is fast, robust, and transformative.
1.1 Best Technology
All IP technology, all the way to the sensor, ensures powerful scaling to thousands of sensors and excellent cost efficiency. Yanzi Networks focus on open standards and leverage the widely deployed protocols such as 4G/LTE, Ethernet, Wi-Fi, and the low power "brother" to Wi-Fi, IEEE
802.15.4, which enables battery operated sensors to last for 10+ years.
1.2 Easiest to install
Automatic security provisioning provides best-in-class installation provided by the patent pending zero-touch configuration. Sensor installation do not need professional installers but can leverage the employees on site. The optimized power management deliver very long battery life which secure a minimum of maintenance required once installed.
1.3 Enterprise security
Yanzi Networks combines ease of installation and maintenance with enterprise security. It is a highly secure solution with all links in Cloud and to Gateway being authenticated with client and server certificates and all communication is made using SSL encryption. All local communication, between the sensors and the Gateway, is encrypted for both wired and wireless solutions. Each sensor has an individual key and can be revoked remotely.
1.4 Cirrus Software as a Service
The Yanzi Cirrus Software as a Service provides Device and Gateway management at a new level. The Cirrus data model allow access to any data originating from any location with a uniform interface without the need to understand the sensor details. A secure Gateway-to-Cloud connector to multiple redundant link servers provides reliable remote access to Gateway.
The Cirrus open API is a JSON over web socket API where all operations are authenticated. The API support both subscriptions models as well as request/response.
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2. Installation Planning
2.1 Infrastructure
The infrastructure has two parts: The Gateway and the IoT network. The Gateway is the brains of the system and manages all sensors, collects all data, and keeps a communication channel open to the Cloud. The IoT network is required to enable sensors to communicate with the Gateway. The IoT network is completely built on IP communication, same as on the Internet. The IoT network is built using one or more Access Points, just like a WiFi network is built. The Access Points communicate with the Gateway using standard Ethernet connectivity. For more information on networks and wireless technologies, please see support sections below.
Before ordering any infrastructure products, the first step is to decide type of Internet connection and way to build the IoT network according to the following sections.
2.1.1 Connecting the Gateway to Internet
Gateways can be connected to the Internet in two ways:
1) Sharing the Internet connection already available in the building or
2) Using a mobile broadband uplink
Sharing the Internet connection does not mean the IoT network must run on the corporate
network. It means using a separate port on the customer’ firewall to create a separate network
that only provides Internet access.
2.1.2 Building the IoT Network
The IoT Network can be built in two ways.
1) If there are Ethernet cabling available in the building, it may be possible to use a single
Gateway and connect that to one or more Access Points using those Ethernet cables.
2) If there are no Ethernet cabling available and it is not possible to pull new cables, the IoT
network is built using one or more Gateways connecting to the cloud over mobile broadband. Most of the Gateways have access points capabilities already built-in so a small IoT network can be created around each Gateway. These Gateways all communicate separately with the Cloud.
2.1.3 Infrastructure Examples
Small system where only one Gateway is enough to create the wireless IoT network. Internet connectivity can be provided using Ethernet (on the left) or using built-in mobile broadband in the Gateway (on the right).
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Large system reusing Ethernet infrastructure in building and where Internet connectivity can be provided by sharing a port on the existing firewall or using an external mobile broadband router.
Gateway and Access Points needs a network with a DHCP server to get IP addresses
assigned.
The Gateway communicates with the Access Points using UPnP and SSL over Ethernet
Internet connection only requires outgoing port 443 and 4445. No inwards connection
required. Gateway connects automatically to the Yanzi server.
All communication links are encrypted
Yanzi IoT Gateway
Customer Firewall or
Mobile Broadband Router
3G/4G/LTE
Partner Cloud Servers
Yanzi Sensors
Yanzi IoT Gateway 4G
3G/4G/LTE
Partner Cloud Servers
Yanzi Sensors
Yanzi IoT Gateway
Cloud Servers
Secure Cirrus API
IPv6 over IEEE 802.15.4 handled by the Gateway
Customer Firewall or
Mobile Broadband Router
Yanzi IoT Access Points
Yanzi Sensors
Fiber/DSL or 3G/4G/LTE
Ethernet
Switch
Partner Cloud Servers
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PoE switch connects and powers all IoT Access Points (when AP has PoE support)
Optional UPS on PoE switch and Gateway to enable operation when power is lost
Large system completely stand-alone without using any existing infrastructure.
Cloud Servers
Secure Cirrus API
IPv6 over IEEE 802.15.4 handled by the Gateway
Yanzi IoT Gateway 3G/4G
Yanzi Sensors
3G/4G/LTE
Partner Cloud Servers
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2.2 Use Cases
Depending on which use case to cover, the type and position of sensors may vary. Two typical use cases are shown below for space utilization and comfortability.
2.2.1 Space Utilization
For space utilization, Yanzi Motion/Presence sensors are added under the table at each work desk chair and at each chair of larger conference rooms (typically rooms with 6 chairs or more) to detect usage. For room usage, Yanzi Motion/Presence or Yanzi Motion+ is placed on the wall (rooms larger than 20m2 are recommended to use two sensors to make sure the whole room is covered). Selection between Motion/Presence sensor and Motion+ sensor depends on if comfortability use case also should be covered as the Motion+ sensor monitors more things than the Motion/Presence sensor.
Motion/Presence sensors may also be used for restroom utilization to monitor each stall as well as the washroom.
Footfall cameras may be placed in the ceiling of each entrance to the building and can as well be placed at the entrance to any area where specific information is wanted. The footfall cameras are connected to the Gateway using Ethernet/PoE. This proposal do not focus on footfall cameras.
2.2.2 Comfortability
For comfortability, the work environment is monitored using for example CO2, temperature, humidity, barometric pressure, volatile organic compounds (VOC), ambient light and ambient noise sensors. Yanzi Comfort sensors are placed in each room (conference room, phone booths, locker room, etc.) where people are present for longer periods of time as well spread out in open work spaces. In open work spaces, recommendation is to use one Yanzi Comfort for each 15-25 work desks.
Yanzi Motion+ are used to monitor occupancy and light at work desks (preferably placed in the ceiling where it covers about 6-8 work desks depending on height of ceiling). It is also used to monitor utilization of smaller rooms such as conference rooms, phone booths, locker rooms, storage rooms, kitchens, restrooms, etc.
P
FC
P
P
P
PPP
P
PPP
P
PPPPPPP
P
PPP
P
FC
P P
P
P
P
P
Work Desks/Hot Desks
Conference/Phone Rooms Restrooms Dining Area
FC
Ceiling mount camera for footfall applications
Yanzi Footfall Camera
P
Optimized for space Utilization. PIR motion.
Yanzi Motion/Presence
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2.3 Installation Tool
One of the important parts after the installation is to know where sensors have been placed. The mapping between the sensor unique ID and the physical location is done at time of installation using the Yanzi installation tool in Yanzi Live. This is a browser based installation tool that allows for quick installation of many sensors.
Prior to installation, make sure the floor map(s) has been provided to Yanzi and added to your account.
2.4 Privacy
It is strongly recommended to inform personnel of the reasons for the installation, that their privacy is respected and maintained at all times, and clarify that no images, video, or sound is ever recorded.
The correct process for this is up to each company to decide but Yanzi recommends the following as a basis:
1. Send an email with information two weeks prior to installation
2. Leave a note on each person’s desk at the time of installation
3. Send an email again after installation is done reminding why this is done
See section 15 for examples of wording.
A
M
M
M
A A A
A
M
A
M M
MMM
A
A A
A
M
M
M
M
M
Motion, Temperature, Humidity, Ambient Light, Ambient Noise (Sampled)
Yanzi Motion+
Work Desks/Hot Desks
Conference/Phone Rooms Restrooms Dining Area
CO2, VOC, Temperature, Humidity, Air Pressure, Ambient Noise (Continuous)
A
Yanzi Comfort
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3. Installation of Infrastructure
Gateways are recommended to be registered prior to installation. Register means connecting the Gateway to a specific account. Users can then be added or removed from this account to control access. Registration is done using the installation tool or provided as remote support by Yanzi. Yanzi needs the Gateway ID (printed on the Gateway label), the location name it should have, as well as a user with administrative rights for this account.
Make sure the infrastructure is always built prior to installing any sensors. Install the Gateway and connect it to Internet. Install the Access Points and connect them to the same network as the Gateway according to the pictures above.
The wireless IoT network created around Access Points have a range of about 500-1,500 m2 (~ 5,000-15,000ft2). The actual range depends heavily on walls, obstacles, materials, and number of potential mesh nodes (This is very similar to WiFi access points). Wireless coverage is affected for example by elevator shafts (lots of metal), bathrooms (water and thick walls), and other radio disturbances such as WiFi access points and microwave ovens.
IoT Access Points (or Gateways with mobile broadband) is shown below with an approximated wireless coverage shown as orange circles. In this specific building, two Access Points per floor is enough.
AP AP
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3.1 Yanzi IoT Gateway overview and installation
The following applies to all variants of Yanzi IoT Gateway (DR2-88xx) and Yanzi IoT Gateway Plus (DR2-89xx). For more details on gateway LED behavior, see section 3.3.
Installing and registering a gateway
1. Insert the included power adapter to a power outlet and plug in the cable to the gateway.
The power LED should now turn solid green.
2. Optional: Enable the gateways built in UPS by pushing the switch located on the left side of
the gateway towards the grey sleeve (Applies to Yanzi Gateway and Yanzi Gateway Plus).
3. Connect the gateway to internet a. For Ethernet based gateway: Connect an Ethernet cable to the gateways Ethernet
port. Connect the cables other end to an available switch/router port with internet access.
b. For 3G based gateways: Once the gateway has booted, it will search for a cellular
network, please allow up to 10 minutes for this to complete.
4. Once step 3 is complete and the gateway has established a connection to the Yanzi
cloud, the status LED should blink green.
5. Register the gateway – follow the below steps; a. Use Googles Chrome browser, go to the link specified by Yanzi, typically
something like https://cirrus.yanzi.se
b. Sign in using the credentials provided by Yanzi, email and password c. In the upper right hand corner (below the search field) you will find a “+Install
Gateway” button. Click this and enter the details in the ‘Connect New Gateway’ field
i. Gateway ID: Fill in your gateways ID, located on the silver label on the
gateway
ii. Location Name: Fill in the name of your Location, e.g. “Yanzi HQ”.
iii. Account: Select an account to link this Location to and click register
6. Once the registration process is complete, the status LED will turn solid green.
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3.2 Gateway Functions
Port
Desription
Power Port
Only use Yanzi Wall Adapter according to Gateway datasheet, typically 12V/2A.
Ethernet Port
1x 10/100 Ethernet port (DR2-88xx)
2x 10/100 Ethernet ports (DR2-89xx)
UPS Switch
Enables/disables built-in battery backup. Push to front to disable. Push towards rear to enable.
Power/Status LED
Indicates power status according to section 3.3.
USB Port
Reserved. Do not use.
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