Please do not attempt to dismantle this delicate product, willful manipulation might lead to
electrical failure. Warranty will be void if product is found to be tampered with.
Disclaimer:
This is not a standalone product; It must be deployed with either iWiscloud Smart Home Control
Center or Wisbox Mini.
There might be discrepancies with this manual and the product as the product is constantly being
improved upon. For the latest manual please go to en.iwiscloud.com to download the latest
product manual. This product is only to be used as intended any misuse will void the warranty of
the product.
Both Multi-frequency Control Signal Transmitter (Infrared Signal, 315MHz, 433 MHz) and
Infrared Control Signal Transmitter have similar functionalities and hereinafter generally
referred to as CST (Control Signal Transmitter).
1. Product introduction
This product had been designed and manufactured in accordance to strict International safety
Built-in Infrared, 315MHz, 433MHzTransceiver Module, allows receiving and
Each individual CST can pair with multiple devices, learn, mimic and store up to 200
Deployed together with either iWiscloud Smart Home Control Centre or Wisbox Mini, to
With our propriety Nebula Protocol mesh extension capabilities, iWiscloud CSTs are able
standards and achieved CE certifications.
1.1 Features
transmitting control signals
control signals from existing remote controllers.
achieve long distance remote existing control home appliance (Infraed/315&433MHz)
via phone, tablet, or PC.
to receive control signals up to hundred floors apart.
1.2 Product Specifications
Multi-frequencyCSTInfrared CST
Voltage100-240 VDC 5V
Infrared effective range≤ 10 meters≤10 meters
Control signal storage200200
Maximum Tilt Level Angle≤120°≤120°
Maximum Vertical Angle≤60°≤60°
Recommended InstallationBetween 5 ft. and 6.5 ftBetween 5 ft. and 6.5 ft
Height(1.5m ≤ h ≤ 2m)(1.5m ≤ h ≤ 2m)
2. Setting up
1.2 Proposed deployed locations
CSTs are similar to fixed universal remote controllers that can be deployed anywhere within your home
(e.g. living room, bedroom, car garage, basement storage, kitchen) where you can realize centralize
control of your existing remote control home appliances or controls such as air conditioner/heater, fan,
television, audio set, motorized control (widows, curtains, shades, garage doors), etc.
2.1 Installation Recommendations
Ensure the CST is located according to the figure below for the recommended position for
installation. (Infrared signal controls the angle may be offset in position on the basis of this fixed
adjustment).
Diagram 1 - Top View
Diagram 2 – Side View
Points to note
▪ Please do not concurrently use other infrared device or wireless control while configuring the
CST. This would help to prevent external interference.
▪ Please do not place the CST within an enclosed metal cover as this will affect its wireless
communication capabilities.
2.2 Configuring multiple CSTs
User may require deploy multiple CSTs within different rooms (e.g. Living room, main bedroom,
guestroom, etc.). To achieve centralized controls of the CSTs via iWiscloud Smart Home Control
Center or Wisbox Mini, it is required to distinguish the CSTs. CSTs are being distinguish by the
jumper cap(s) [see below diagram] placement to signify different rooms .
Jumper caps
Multi-Frequencies CSTInfrared CST
Please see below illustrations on the jumper cap(s) placement configuration:
CodeRoom/
Area
00001
00012
00103
Multi-frequencies CSTInfrared CST
00114
01005
01016
Without any jumper caps placed, the CST default configuration is for Room 1;
CST must be reset (see following paragraph) after jumper cap configuration changes;
The position to place the jumper caps is different for both the Infrared control signal
1. Perform a factory reset of the IR device.
2. On the iWiscloud’s control center, at the top right corner of the main screen’s iWiscloud
3. Click on the letter "W" in order to enter the pairing addressing, the main screen will
4. After successfully addressing, click "OK" to exit; then click the letter "d" of the
5. If the connection is not successful then repeat the first three steps, check again. Continue
6. When the connection is successful, you may confirm whether both connections are
Note:
transmitter and the multi-frequency control signal transmitter. The jumper caps in will be
placed in different positions for different room settings.
It is recommended to perform a CST factory reset for every new deployment. It is performed by
pressing on to the “Reset” button on the circuit board for continuous 3 beeps onwards.
2.3 Steps to set-up CST
Pairing CST with iWiscloud Smart Home Control Center:
logo,
display a pop-up box with the various rooms. This screen shows whether the pairing is
successful or not.
iWiscloud’s logo, it then checks to confirm an Infrared / Multi-frequency Control Signal
Transmitter hosted a successful connection, then click "OK" to exit.
Note:
to click on the “W” once again.
matched. There is no need to click on the "W", because the room corresponding to the
Infrared / Multi-frequency Control Signal Transmitter has been paired successfully.
Confirm the connection by simply clicking on the "d" once again to check.
Pairing CST with the Wisbox Mini
1. Log in to the WisBox Mini website and click the desired room where you would like to
2. Click the new IR repeater icon and click on “searching address” button to pair the IR
3. Click on “checking” button to test if the pairing is successful. If successful, the Wisbox
1. Identify the remote controller frequency that the electronic device to be pair is working
2. Activate one of the required "Infrared / 315MHz / 433MHz / Security device” pairing
3. Assuming electronic device is already present on iWiscloud Smart Home Centre/Wisbox
4. Select one of the remote control commands to be paired. The iWiscloud Smart Home
5. Repeat step 4 for all the remote control commands to be paired.
6. Assuming the learning was successful, please attempt to execute the “learned” command
For air-condition remote control performed by CST, by default, the “powered on”
locate the IR repeater. Click on Add device to add an “IR repeater” and click save.
repeater to the Wisbox Mini.
Mini should give a beep.
Pairing CST with home remote controllers
(Please refer to iWiscloud Smart Home Center/Wisbox Mini operation manual for detailed steps)
on. For example, TV or audio set controllers are usually Infrared, Security devices such
as door magnet or door bells are on 315Mhz and motorized windows or curtains are on
433Mhz. Ensure the electronic device is powered on.
mode on iWiscloud Smart Home Center/Wisbox Mini
Mini, please select the electronic device to be paired. The generic control options should
appear.
Centre/Wisbox Mini would start beep continuous (for 10 seconds) to signify it is in
“learning mode”. You should issue the command on existing remote controller towards
the CST. If the learning was successful, the iWiscloud Smart Home Centre/Wisbox Mini
would give off a long beep (1 seconds long). Otherwise, it would continuous beeping till
the 10 seconds period is over. Please retry this step if the learning was unsuccessful.
after deactivating"Infrared / 315MHz / 433MHz / Security device” pairing mode.
Repeat step 4 if results not as expected.
NOTE:
command is always accompanied with “temperature setting” command. Hence, it is
recommended to for users to pair the “up/down temperature” commands accordingly
to ensure the desired temperature is set.
Product checklist
iWiscloud Infrared / Multi-frequency Control Signal Transmitter is warranted for the
Abnormal usage includes (force majeure), but limited to, deliberate damaging,
Wear and tear damage includes, but not limited to, exterior surface defects due to natural
This warranty does not cover missing accessories or external parts of the product. Such
ItemsQuantity
iWiscloud®Infrared / Multifrequencies
Control Signal Transmitter
Operating Manual1
Jumper Caps5
Fastening Screws3
Warranty Card1
Product QC Certificate1
1
Warranty coverage
Wiscloud Singapore PTE LTD provides the following International warranty coverage for
iWiscloud Infrared / Multi-frequency Control Signal Transmitter
WarrantyPeriod18 months
Scope of WarrantyElectronic parts & sensory module
Warranty ServiceCarry in - one to one product exchange
:
specified Warranty Period from the date of original retail purchase (proof of receipt
required) against defects in quality and materials under normal, non-commercial use.
Abnormal usage caused damage is not warranty covered. Wear and tear damage is also
not warranty covered.
disassembling, dismantle, manipulating warranty sticker, power overloading, water
damaging or other man-made caused product damages.
environmental cause and mishandling.
claim should be made within 3 days from the date of original retail purchase with the
supplying agent.
For the avoidance of doubt, minor imperfections within design specifications and that do
not materially alter functionality of the product are not considered a defect under this
warranty.
Wiscloud Singapore PTE LTD (Singapore) reserves its right in the terms and conditions interpretation
found within this operational manual.
Customer Support
SG Customer Support: (065) 6969-0523
US Customer Support: (909) 228-0080
E-Mail: support@iwiscloud.com
Manufacturer Phone: (400) 618-0679
URL: en.iwiscloud.com
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not
cause harmful interference, and (2) this device must accept any interference received, including interference that may cause
undesired operation.
Caution: Changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to
operate the equipment.
NOTE: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and used in accordanc e with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
--Reorient or relocate the receiving antenna.
--Increase the separation between the equipment and receiver.
--Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
--Consult the dealer or an experienced radio/TV technician for help.
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