Yamaha PJP-MC24 User Manual

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Page 1

Multipoint Audio Control Unit

Introduction

Getting Started

Setting up a

Conference

Starting a Conference

with a Reservation

Starting a Conference without a Reservation

Performing Device

Maintenance

POWER

ALARM

STATUS

CONFERENCE

LAN

LINK

DATA

AUDIO

SPEED

OUT

PROJECTPHONE

CONSOLE

OUT

INIT

Instruction Manual

Thank you for purchasing Yamaha PJP-MC24.

Read this manual thoroughly in advance to correctly install and

configure the PJP-MC24.

Be sure to observe the warnings and cautions in this manual and

use the PJP-MC24 safely.

Keep this manual in a safe place.

Troubleshooting

Appendix

Page 2

IMPORTANT SAFETY INSTRUCTIONS

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

CAUTION: TO REDUCE THE RISK OF ELECTRIC

SHOCK, DO NOT REMOVE COVER (OR BACK).

NO USER-SERVICEABLE PARTS INSIDE. REFER

SERVICING TO QUALIFIED SERVICE PERSONNEL.

Explanation of Graphical Symbols

•

The lightning ash with arrowhead symbol, within

an equilateral triangle, is intended to alert you to the presence of uninsulated “dangerous voltage” within

the product’s enclosure that may be of sufcient

magnitude to constitute a risk of electric shock to persons.

The exclamation point within an equilateral triangle is intended to alert you to the presence of important operating and maintenance (servicing) instructions in the literature accompanying the appliance.

Read Instructions – All the safety and operating instructions

should be read before the product is operated.

Retain Instructions – The safety and operating instructions

should be retained for future reference.

Heed Warnings – All warnings on the product and in the

operating instructions should be adhered to.

Follow Instructions – All operating and use instructions

should be followed.

Cleaning – Unplug this product from the wall outlet before

cleaning. Do not use liquid cleaners or aerosol cleaners.

Attachments – Do not use attachments not recommended by

the product manufacturer as they may cause hazards.

Water and Moisture – Do not use this product near water –

for example, near a bath tub, wash bowl, kitchen sink, or laundry tub; in a wet basement; or near a swimming pool; and the like.

Accessories – Do not place this product on an unstable

cart, stand, tripod, bracket, or table. The product may fall, causing serious injury to a child or adult, and serious damage to the product. Use only with a cart, stand, tripod, bracket, or table recommended by the manufacturer, or sold with the product. Any mounting of the product should follow the manufacturer’s instructions, and should use a mounting accessory recommended by the manufacturer.

A product and cart combination should be moved with care.

Quick stops, excessive force, and uneven surfaces may cause the product and cart combination to overturn.

Ventilation – Slots and openings in the cabinet are provided

for ventilation and to ensure reliable operation of the product and to protect it from overheating, and these openings must not be blocked or covered. The openings should never be blocked by placing the product on a bed, sofa, rug, or other similar surface. This product should not be placed in a built-in installation such as a bookcase or rack unless proper ventilation is provided or the manufacturer’s instructions have been adhered to.

Power Sources – This product should be operated only from

the type of power source indicated on the marking label. If you are not sure of the type of power supply to your home, consult your product dealer or local power company. For products intended to operate from battery power, or other sources, refer to the operating instructions.

Grounding or Polarization – This product may be equipped

with a polarized alternating current line plug (a plug having

one blade wider than the other). This plug will t into

the power outlet only one way. This is a safety feature. If you are unable to insert the plug fully into the outlet, try

reversing the plug. If the plug should still fail to t, contact

your electrician to replace your obsolete outlet. Do not defeat the safety purpose of the polarized plug.

Power-Cord Protection – Power-supply cords should be

routed so that they are not likely to be walked on or pinched by items placed upon or against them, paying particular attention to cords at plugs, convenience receptacles, and the point where they exit from the product.

Lightning – For added protection for this product during a

lightning storm, or when it is left unattended and unused for long periods of time, unplug it from the wall outlet and disconnect or cable system. This will prevent damage to the product due to lightning and power-line surges.

Power Lines – An outside antenna system should not be

located in the vicinity of overhead power lines or other electric light or power circuits, or where it can fall into such power lines or circuits. When installing an outside antenna system, extreme care should be taken to keep from touching such power lines or circuits as contact with them might be fatal.

Overloading – Do not overload wall outlets, extension

cords, bend cords, or integral convenience receptacles as

this can result in a risk of re or electric shock.

Object and Liquid Entry – Never push objects of any kind

into this product through openings as they may touch dangerous voltage points or short-out parts that could

resultin a re or electric shock. Never spill liquid of any

kind on the product.

Servicing – Do not attempt to service this product yourself

as opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing

toqualied service personnel.

Damage Requiring Service – Unplug this product from

the wall outlet and refer servicing to qualied service

personnelunder the following conditions:

a) When the power-supply cord or plug is damaged,

b) If liquid has been spilled, or objects have fallen into the product, c) If the product has been exposed to rain or water,

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d) If the product does not operate normally by following the operating instructions. Adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a

qualied technician to restore the prod uct to its normal

operation,

e) If the product has been dropped or damaged in any way, and

f) When the product exhibits a distinct change in performance - this indicates a need for service.

Replacement Parts – When replacement parts are required,

be sure the service technician has used replacement parts

specied by the manufacturer or have the same characteristics

as the original part. Unauthorized substitutions may result in

re, electric shock, or other hazards.

Safety Check – Upon completion of any service or repairs

to this product, ask the service technician to perform safety checks to determine that the product is in proper operating condition.

Do not install this product upside down or in upright position,

or mount it on a wall. Install the product on a stable, at

surface by orienting it horizontally.

Heat – The product should be situated away from heat

sources such as radiators, heat registers, stoves, or other

products (including ampliers) that produce heat.

IMPORTANT SAFETY INSTRUCTIONS

COMPLIANCE INFORMATION STATEMENT

(DECLARATION OF CONFORMITY PROCEDURE)

Responsible Party: Yamaha Electronics Corporation, U.S.A. Address: 6660 Orangethorpe Avenue Buena Park, California 90620

Telephone: (714)522-9105 Hours of operation: Monday through Friday 8 a.m. - 4 p.m. PST.

Type of Equipment: IP Audio Conference System Model Name: PJP-MC24

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received including interference that may cause undesired operation. See user manual instructions if interference to radio reception is suspected.

For residents in California

This product contains a battery that contains perchlorate material. Perchlorate Material — special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate.

FCC INFORMATION (for US customers)

1 IMPORTANT NOTICE: DO NOT MODIFY THIS

UNIT!

This product, when installed as indicated in the

instructions contained in this manual, meets FCC requirements. Modications not expressly approved by Yamaha may void your authority, granted by the FCC, to use the product.

2 IMPORTANT:

When connecting this product to accessories and/or another product use only high quality shielded cables. Cable/s supplied with this product MUST be used. Follow all installation instructions. Failure to follow instructions could void your FCC authorization to use this product in the USA.

3 NOTE:

This product has been tested and found to comply with the requirements listed in FCC Regulations, Part 15 for Class “A” digital devices. Compliance with these requirements provides a reasonable level of assurance that your use of this product in a commercial environment will not result in harmful interference with other electronic devices. However, operation of this product in a residential area is likely to cause interference in some form. In this case you, the user, bear the responsibility of correcting this condition. This product generates/uses radio frequencies and, if not installed and used according to the instructions found in the users manual, may cause interference harmful to the operation of other electronic devices.

Compliance with FCC regulations does not guarantee that interference will not occur in all installations. If this product is found to be the source of interference, which can be determined by turning the product “OFF” and “ON”, please try to eliminate the problem by using one of the following measures:

Relocate either the product generating the interference or the device that is being affected by the interference.

Utilize power outlets that are on different branch (circuit

breaker of fuse) circuits or install AC line lter/s.

In the case of radio or TV interference, relocate/reorient the antenna. If the antenna lead-in is 300 ohm ribbon lead, change the lead-in to coaxial type cable.

If these corrective measures do not produce satisfactory results, please contact your local retailer authorized to distribute this type of product. If you can not locate the appropriate retailer, please contact Yamaha Electronics Corp., U.S.A. 6660 Orangethorpe Ave, Buena Park, CA

90620.

The above statements apply ONLY to those products distributed by Yamaha Corporation of America or its subsidiaries.

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CAUTION: READ THIS BEFORE OPERATING YOUR UNIT.

To assure the nest performance, please read this manual

carefully. Keep it in a safe place for future reference.

Install this unit in a well ventilated, cool, dry, clean place with at

least 10 cm on the top, 10 cm on the left and right, and 10 cm at the back of this unit — away from direct sunlight, heat sources, vibration, dust, moisture, and/or cold.

Locate this unit away from other electrical appliances, motors,

or transformers to avoid humming sounds.

Do not expose this unit to sudden temperature changes from

cold to hot, and do not locate this unit in an environment

with high humidity (i.e. a room with a humidier) to prevent

condensation inside this unit, which may cause an electrical

shock, re, damage to this unit, and/or personal injury.

Avoid installing this unit where foreign object may fall onto

this unit and/or this unit may be exposed to liquid dripping or splashing. On the top of this unit, do not place: – Other components, as they may cause damage and/or discoloration on the surface of this unit. – Burning objects (i.e. candles), as they may cause re, damage to this unit, and/or personal injury. – Containers with liquid in them, as they may fall and liquid may cause electrical shock to the user and/or damage to this units.

Do not cover this unit with a newspaper, tablecloth, curtain, etc.

in order not to obstruct heat radiation. If the temperature inside

this unit rises, it may cause re, damage to this unit, and/or

personal injury.

Do not plug in this unit to a wall outlet until all connections are

complete.

Do not operate this unit upside-down. It may overheat, possibly

causing damage.

Do not use force on switches, knobs and/or cords.

When disconnecting the power cable from the wall outlet, grasp

the plug; do not pull the cable.

Do not clean this unit with chemical solvents; this might damage

the nish. Use a clean, dry cloth.

Only voltage specied on this unit must be used. Using this unit

with a higher voltage than specied is dangerous and may cause re, damage to this unit, and/or personal injury. YAMAHA will

not be held responsible for any damage resulting from use of

this unit with a voltage other than specied.

Do not attempt to modify or x this unit. Contact qualied

YAMAHA service personnel whenany service is needed. The cabinet should never be opened for any reasons.

When not planning to use this unit for long periods of time (i.e.

vacation), disconnect the AC power plug from the wall outlet.

Be sure to read the “Troubleshooting” section on common

operating errors before concluding that this unit is faulty.

Before moving this unit, turn the power off, and disconnect the

AC power plug from the wall outlet.

Condensation will form when the surrounding temperature

changes suddenly. Disconnect the power cable from the outlet, then leave the unit alone.

When using the unit for a long time, the unit may become warm.

Turn the power off, then leave the unit alone for cooling.

Install this unit near the wall outlet and where the AC power

plug can be reached easily.

This unit is not disconnected from the AC power source as long as it is connected to the AC wall outlet, even if this unit itself is turned off. This state is called the standby mode. In this state, this unit is designed to consume a very small quantity of power.

FOR CANADIAN CUSTOMERS

To prevent electric shock, match wide blade of plug to wide slot and fully insert. This Class A digital apparatus complies with Canadian ICES-003.

WARNING

TO REDUCE THE RISK OF FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

WARNING

THE POWER SUPPLY CABLE OF THIS UNIT MUST BE CONNECTED TO THE MAIN SOCKET OUTLET VIA A PROTECTIVE EARTHING CONNECTION.

WARNING

This is a class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.

For U.K. customers

If the socket outlets in the home are not suitable for the plug sup-plied with this appliance, it should be cut off and

an appropriate 3 pin plug tted. For details, refer to the

instructions described below.

Note

The plug severed from the mains lead must be destroyed, as a

plug with bared exible cord is hazardous if engaged in a live

socket outlet.

Special Instructions for U.K. Model

WARNING-THIS APPARATUS MUST BE EARTHED. IMPORTANT

THE WIRES IN THIS MAINS LEAD ARE COLOURED IN ACCORDANCE WITH THE FOLLOWING CODE:

GREEN-AND-YELLOW:EARTH BLUE:NEUTRAL BROWN:LIVE

As the colours of the wires in the mains lead of this apparatus may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: The wire which is coloured GREEN-AND-YELLOW must be connected to the terminal in the plug which is marked by the letter E or by the safety earth symbol or coloured GREEN or GREEN-and-YELLOW. The wire which is coloured BLUE must be connected to the terminal which is marked with the letter N or coloured BLACK. The wire which is coloured BROWN must be connected to the terminal which is marked with the letter L or coloured RED.

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Read This First

Note

Thank you for purchasing this product.

The PJP-MC24 is a Multipoint Audio Control Unit designed exclusively for use with

YAMAHA's IP audio conference system

Please Check the Package Contents.

• LAN cable (1 pc.) • CD-ROM (1 pc.)

• Instruction Manual (this manual, 1 pc.) • PJP-MC24

In This Manual

Connecting to a network

• Preparing to connect to a network

Holding a conference

• Setting up a Conference

• Starting a Conference with a Reservation

• Starting a Conference without a Reservation

“ProjectPhone.”



Page

31 49 65

Performing daily maintenance

Page

• Performing device maintenance



Fixing problems

Page

• Troubleshooting

• Yamaha Customer Support

• This manual contains information about the fundamental features of this product.

• See the built-in Web interface help for more detailed information.Use the web help as necessary.

This document also contains many more information. Refer to the table of contents for details.

Refer to page6



Page

77 86

Page 6

Contents

Read This First ....................................................................................................................................5

Notations Used in This Manual .........................................................................................................

Introduction

About the Product ...............................................................................................................................9

Component Names and Functions ................................................................................................

Front ..........................................................................................................................................11

Rear/bottom .............................................................................................................................

Getting Started

Setup Flowchart ................................................................................................................................14

Setup 1: Connecting the PJP-MC24 ..............................................................................................

Setup 2: Accessing the Web interface ...........................................................................................

Setup 3: Setting Passwords ............................................................................................................

Setup 4: Setting the Date and Time ................................................................................................

Setup 5:

Conguring Network Settings ..........................................................................................23

1. Set the LAN Port IP Address of the PJP-MC24 ................................................................

2. Specify a Default Gateway .................................................................................................

3. Specify a DNS Server .........................................................................................................

4. Specify IP Addresses to be Checked with IP Keepalive ..................................................

Setting up a Conference

Conguration Flowchart ...................................................................................................................31

Setup 1: Setting the SIP Domain Name .........................................................................................

Setup 2: Specifying Participant Information ...................................................................................

Using a

Setup 3: Changing ProjectPhone Settings ....................................................................................

Setup 4:

CSV File to Congure All Participant Settings .........................................................37

Conrming Settings ..........................................................................................................48

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Starting a Conference with a Reservation

Overview of Conference Using the PJP-MC24 .............................................................................49

Registering a Conference Time and Participants (Reserving a Conference)

Starting a Conference ......................................................................................................................

Operations during Reserved Conference ......................................................................................

Ending a Conference .......................................................................................................................

Increasing the Number of Mixer Conference Participants (Cascade) .........................................

.............................51

Starting a Conference without a Reservation

Overview of Conference without a Reservation ............................................................................65

Starting a Conference in a Conference Space Provided by the Host (Ad-hoc Conference) ....

Starting a Conference with One ProjectPhone Calling Other Project Phone .............................

Performing Device Maintenance

PJP-MC24 Maintenance and Management Features .................................................................69

Utilizing Latest Functions

Changing Settings from the CONSOLE Port ...............................................................................

(Revision Upgrade) ..............................................................................71

Troubleshooting

If you suspect a failure ....................................................................................................................77

Q1: When LEDs are off or blinking ..............................................................................................78

Q2: When the Web Interface is Not Working .............................................................................80

Q3: When you cannot hold a conference ...................................................................................82

Q4: Other problems ........................................................................................................................83

Initializing the

If You Forget Your Password ........................................................................................................

Contacting Customer Support ......................................................................................................

Before Contacting Customer Support ....................................................................................

PJP-MC24 ...............................................................................................................84

Appendix

General Specications .....................................................................................................................87

Notes about Product Transfer and Disposal ..................................................................................

Index ..................................................................................................................................................89

Page 8

Notations Used in This Manual

Abbreviations

The following product names are abbreviated throughout the manual.

• YAMAHA PJP-MC24: This product

• IP Phone Conference System PJP-100H, PJP-50R: ProjectPhone

• Microsoft® Windows®: Windows

• 10BASE-T

(

100BASE-TX

Conguration examples

Examples of congured items such as IP addresses, domain names, and URLs, are only

being used to help clarify explanations. When configuring this product, set up the

conguration based on the actual network that this product will be connected to.

Technical terms and understanding

Users need to have extensive knowledge of networks and the Internet to use this product

properly. The manuals included with this product do not provide this knowledge. For more

information please refer to commercial guides and reference books.

Trademark acknowledgments

• Ethernet is a registered trademark of Xerox Corporation.

• Microsoft, Windows, and Microsoft Excel are either registered trademarks or

trademarks of Microsoft Corporation in the United States and/or other countries.

)

cable: LAN cable

Page 9

About the Product

PO WER

ALARM

ST A

TUS

LAN

CONFERENCE

LINK

A T A

SPE

OUT

A UDIO

CONSOLE

OJECTPHONE

OUT

INIT

PJP-MC24

Participant M

MIC MUTE

VOL

Participant N Participant O

MIC MUTE

VOL

Participant V

MIC MUTE

VOL

Participant W Participant X

Participant P

MIC MUTE

VOL

Participant Q Participant R

Participant S

MIC MUTE

VOL

Participant T Participant U

MIC MUTE

VOL

Participant B

Participant A

Participant C

MIC MUTE

VOL

Participant E

Participant D

Participant F

MIC MUTE

VOL

Participant H

Participant G

Participant I

MIC MUTE

VOL

Participant K

Participant J

Participant L

(Audio mixing and conference control)

The PJP-MC24 is a Multipoint Audio Control Unit designed exclusively for use with YAMAHA' s IP phone conference system “ProjectPhone.” It manages terminal address information and routes calls between terminals. It also manages conference schedules and automatically establishes connections between terminals for conferencing.Equipped with the digital mixing function, the PJP-MC24 enables a voice conference with multiple participants by connecting up to 24 ProjectPhones (or up to 96 ProjectPhones if four PJP-MC24 units are linked).

Introduction

Manages address information and routes calls between terminals

This product manages the address information of individual terminals and routes connection requests to the appropriate recipients. Even when a terminal’s address is not fixed (i.e. the address is assigned dynamically by DHCP), it can always be accessed using the same dialing number. Also, even when calls are made directly between terminals, this product functions as a SIP server and records information about the calls.

Digital mixing function

Equipped with the digital mixing function, this product is able to connect eight ProjectPhones. By connecting two PJP-MC24 units to each ProjectPhone, up to 24 ProjectPhones can be connected for a voice conference with multiple participants.

Link function that supports conferences of varying scales

The link function can be used to connect up to four PJP-MC24 units. When four PJPMC24 units are connected, four conferences, each with 24 participants, can be held simultaneously, or one conference with 96 participants can be held.

Page 10

Introduction

Multi-participant voice conference based on interconnection of ProjectPhones

By using the mixing function of the ProjectPhone instead of the digital mixing function of the PJP-MC24, up to 30 voice conferences can be held simultaneously, each with 10 participants, independent of conferences that are held using the mixing function of the

PJP-MC24. The audio data trafc is processed directly between each terminal so that the trafc load never concentrates on a specic participant location.

Enables automated conferencing with conference management functions and remote control

If you make a conference reservation by selecting the participants and setting the conference time, this product automatically constructs a conference network by calling up and connecting to all of the participants’ ProjectPhones. The participants at each location can join in the conference immediately without bothering to operate their ProjectPhones. The ad hoc conference function allows up to 10 participants to join a conference without a reservation, to hold a casual conference where the participants can discuss the topics freely in an open space.

Audio port

You can also connect an audio device to the audio port on the front panel of the PJP-MC24 to allow the audio device to join the voice conference. Devices equipped with a general audio interface, such as mobile phones, third-party conference systems and PCs, can be connected.

Easy to operate

• You can congure this product using its built-in Web interface (GUI screen). Not only can you use a Web browser on the PC to congure this product, you can also monitor

active conferences and conference participants in real time.

• This product’s front panel indicator LEDs indicate connection problems as well as call and conference status.

Page 11

Component Names and Functions

POWER ALARM STATUS IN

LAN

CONFERENCE

LINK

DATA

SPEED

OUT IN

AUDIO CONSOLE

PROJECTPHONE

OUT INIT

1 2 3 4 5 6 7

Front

1. LED

Indicates the product’s operating status.

• POWER: Indicates whether or not the product is on. Lights when the PJP-MC24 is on.

• ALARM: Indicates the status of the product.Lights when an error of high priority, such

as a rmware error or memory error, is present.

• STATUS: Indicates the communication status of the product.

• CONFERENCE: Indicates the conference status. Lights when a conference is in session.

Introduction

LED States

Basic indicator LED lighting patterns are listed below.For more information, see “Q1: When LEDs are off or blinking” (page 78).

POWER LED

The power is on. The power is off or the product is not receiving power.

ALARM LED

The product is experiencing an error of high priority. The product is not experiencing an error of high priority.

STATUS LED There is a problem with the network. The network is functioning normally.

CONFERENCE LED

A conference is in session. Lights if even one conference is in session. A conference is not in session.

On Off

Page 12

Introduction

2. LAN port

For connecting the product to network equipment (such as a personal computer, router or hub) with a LAN cable. A LINK LED (left side) and a SPEED LED (right side) are above every LAN port.

• LINK LED: The LINK LED blinks if data is being sent and lights if a link has been

established. If the LINK LED is off, there is no link.

• SPEED LED: The SPEED LED does not light when 10BASE-T is used and lights when 100BASE-TX is used.

3. AUDIO IN terminal

Connect this terminal to the line output terminal on an audio device or PC.

4. AUDIO OUT terminal

Connect this terminal to the line input terminal on an audio device or PC.You can connect a commercial IC recorder to record voice during a conference.

5. CONSOLE port

Connect the RS-232C terminal (serial connector) on a PC if you want to change the settings of this product or when you forget your password. For more information, see “Changing Settings from the CONSOLE Port” (page 74) or “If You Forget Your Password” (page 85).

6. INIT switch

You can revert your PJP-MC24 to the factory settings by turning on the power while pressing this switch. For details, see “Initializing the PJP-MC24” (page 84).

7. Vent holes

Help to prevent overheating.

Page 13

Rear/bottom

1 2

Introduction

1. POWER switch

Turns the power on and off.

2. Power cord

3. Device name

Indicates the product name.

4. Serial number

Indicates the serial number. The serial number is used to identify and manage the product.

5. MAC address

Indicates the unique network ID number for this product’s LAN port.

Page 14

Setup Flowchart

Follow these steps to prepare the product for use.

Connecting the product to a network

Step 1

Getting Started

Connect the product to the host network and turn the power on.

►

Page

▼

Page

Step 2

Accessing the Web interface.

►

▼

Page

Step 3

Set passwords for the product.

►

▼

Page

Step 4

Set the date and time.

►

▼

Page

Step 5

Congure basic network settings.

►

Setting up a Conference

Configure conference participant settings, register ProjectPhone information, etc. For more

information, see “Conguration Flowchart.”

►

Page

Page 15

Prepare the Following Before You Begin

LAN cable

Obtain a LAN cable compatible with 10BASE-T or 100BASE-TX and make sure the cable is long enough to cover the distance to the host network.

If you use a commercially available LAN cable, select a STP (Shielded Twisted Pair) cable. *This is only applied when used in European region.

Network information

Obtain or determine the following information prior to the installation of this product.

• The administrator password set for this product

• IP address set for this product

• The LAN default gateway and DNS server IP address

Getting Started

Page 16

Step 1

POWER ALARM STATUS IN

LAN

CONFERENCE

LINK

DATA

SPEED

OUT IN

AUDIO CONSOLE

PROJECTPHONE

OUT INIT

Connecting the PJP-MC24

Getting Started

Connect the PJP-MC24 to an AC outlet.

2 3

Connect the LAN ports of the host network and PJP-MC24 using a LAN cable.

Flip the POWER switch on the PJP-MC24 to ON to turn on the power.

After all of the LEDs turn on, they will all go off except for the POWER LED.

Page 17

Step 2

Note

Accessing the Web interface

Congure the PJP-MC24 by connecting it to a PC and using a Web browser to access the PJP-MC24 Web interface. You can access the Web interface by following the steps outlined in this section.

To access the Web interface, you need to use a Web browser equivalent to Windows Internet Explorer 6.0 or later.

Enter

Getting Started

Click

Conrm that the product is on.

Open a Web browser on the PC and click Open on the File menu.

Enter “http://192.168.100.101/” using single-byte alphanumerics,

and click

The Web interface’s user level main window opens.

If the Web interface’s user level main window does not open,

see “Q2: When the Web Interface is Not Working” (page 80).

OK.

Page 18

Getting Started

Click

Enter

Click

Click Administrator Pages.

Enter “administrator” in the User box, and click OK.

The Connect to 192.168.100.101 window opens.

You do not need to enter a password. The Web interface’s administrative main window opens.

Page 19

Step 3

Setting Passwords

The product is not factory set with a login password. For security reasons, we recommend that you set a password. Setting a password that must be entered for access to the

product will make it more difcult for a third party to tamper with its settings.

Getting Started

Click

Enter

Page 20

Click System Settings on the Web interface’s user level main

window.

The System Settings window opens.

Enter the password in the Password box.

Getting Started

Click Apply.

Click Close.

Enter “administrator” in the User box. Enter the password you set

Click the Edit button under Login Users next to administrator box.

The Login User Settings window opens.

Each entered character is indicated with a ●.

The set password becomes active, and a conrmation window opens.

The Connect to 192.168.100.101 window opens.

in Step 3 in the

The System Settings window appears again.

Password box. Then click OK.

Page 21

Step 4

Setting the Date and Time

On the Clock Settings window, you can set the date and time of the PJP-MC24.

Click

Getting Started

Click

Select

Click

Enter

Page 22

On the System Settings window, click Edit under Clock.

Note

The Clock Settings window opens.

Click Change next to PJP-MC24 Date/Time.

Enter the date and time.

Tips

Getting Started

Set the time zone in the Timezone.

Click Apply.

Click Close.

To set the time accurately, set a time slightly ahead of the current time, and then click the Apply button just as that time is reached.

If you are in Japan, select +09:00.

A conrmation window opens.

The System Settings window appears again.

For areas with daylight saving time

Select the Adjust clock for daylight saving changes check box, and then enter the daylight saving starting and ending times. For more information, click the help icon on

Clock Settings window.

the

Setting the time automatically

You can set the time automatically using an Internet NTP (Network Time Protocol) server. For more information, click the help icon on the

The security settings of the LAN network that the PJP-MC24 is located on may not allow it to

use an NTP server to set the time. When using an external NTP server, please congure your

network equipment appropriately. Refer to your network equipment documentation for more information.

Clock Settings window.

Page 23

Step 5

Note

Conguring Network Settings

1. Set the LAN Port IP Address of the PJP-MC24

Set an IP address and netmask that conform to the LAN.

The LAN port is factory set to an IP address of 192.168.100.101/24. Be sure to set the product to an IP address that is not already being used by another device on the LAN.

Click

Getting Started

Click

Enter

Page 24

Click IP Settings in the Web interface navigation bar.

The IP Settings page appears.

Click Edit under LAN port

Enter the product IP address.

Getting Started

Click Apply.

Click Close.

The LAN Port Settings window opens.

A conrmation window opens.

You will return to the IP Settings page.

Page 25

2. Specify a Default Gateway

Specify the default gateway that the PJP-MC24 will use.

Getting Started

Click

Enter

Page 26

On the IP Settings page, click Edit under Default Gateway.

Click Specify.

The Default Gateway Setting window opens.

Enter the default gateway.

Getting Started

Click Apply.

Click Close.

A conrmation window opens.

You will return to the IP Settings page.

Page 27

3. Specify a DNS Server

Specify the DNS servers that the PJP-MC24 will use. You can set a maximum of four DNS servers.

Getting Started

Click

Enter

Click

Page 28

On the IP Settings page, click Add under DNS Server.

Enter the DNS server IP address in the IP Address box.

The DNS Server Settings window opens.

Click Apply.

Getting Started

Click Close.

A conrmation window opens.

You will return to the IP Settings page.

Page 29

4. Specify IP Addresses to be Checked with IP Keepalive

Congure the IP Keepalive feature of the PJP-MC24 as necessary. The PJP-MC24 will search for network errors by sending an ICMP Echo request at a specied time interval to

the IP addresses you select here. When the PJP-MC24 detects a network error, its front panel STATUS LED will light.

Tips

You can also congure the product to send an error notication mail (page 69).

Getting Started

Enter

Click

Select

Page 30

On the IP Settings page, click Add under IP Keepalive

Enter the ICMP Echo request target IP address in the Target IP

The IP Keepalive Settings window opens.

Address box.

Enter the IP address of a device whose connection you want to check (for example, the default gateway IP address).

Getting Started

Specify the transmit interval and count in the Transmit Interval

Transmit Count boxes as necessary.

Click Apply.

Click Close.

and

Transmit Interval

You can specify the interval between ICMP Echo transmissions in seconds. If the PJPMC24 receives an ICMP Echo Reply before the next Echo request transmission, the address passes. If no reply is received, the address fails.

Transmit Count

Sets the number of ICMP Echo request transmissions that will be sent. If the PJPMC24 does not receive an ICMP Echo reply for the number of transmissions set under Transmit Count, the IP address is considered invalid.

A conrmation window opens.

You will return to the IP Settings page.

Page 31

Conguration Flowchart

Continue on to these steps to congure the PJP-MC24 for use.

Congure all devices.

Step 1

Step 2

Step 3

Step 4

Set the SIP domain name (for the PJP-MC24).

▼

Specify participant information (for the PJP-MC24).

▼

Conguring ProjectPhones

▼

Conrming Settings



Page

Setting up a Conference

Page 32

Prepare the Following Before You Begin

Setting up a Conference

Participant setup information

Configuration will be easier if you determine or acquire the following participant information before you begin.

• The names you will assign to participants

• The location numbers you will assign to participants

• Whether or not you will require authentication

• The authentication password that you will use

PJP-MC24 setup information

This information will be necessary when conguring the participants’ ProjectPhones.

• IP address of the PJP-MC24 (page 23)

• The SIP domain name to be set in the PJP-MC24 (page 33)

About location number limitations

If a participant sets the PJP-50R to use zero as the PSTN (public switched telephone network) prex, then you will not be able to use location numbers that start with zero, such as “01” or “0050”. For more details, please see the PJP-50R Basic Operation Guide.

Page 33

Step 1

Setting the SIP Domain Name

Set the PJP-MC24's SIP domain name. The SIP domain name is a group identier that

enables participants’ ProjectPhones to connect to the PJP-MC24.

Click

Setting up a Conference

Select

Click

Page 34

Click System Settings on the Web interface’s main window while

Setting up a Conference

logged in as an administrator.

The System Settings window opens.

Click Edit under SIP Domain

Click Specify.

The SIP Domain Setting window opens.

Enter the SIP domain name.

Click Apply.

Click Close.

The SIP domain name functions as a group identifier that enables participants’ ProjectPhones to connect to the PJP-MC24.When assigning SIP addresses to

participants’ ProjectPhones (see page 45), use the SIP domain name specied here.

Tips

Because the SIP domain name is not resolved by the DNS, you can set it to any name that you like (“PJP-NETWORK” for example).

A conrmation window opens.

The System Settings window appears again.

Page 35

Step 2

Specifying Participant Information

You can set participant information one location at a time on the Participant Settings window (500 participants max.

Tips

• You can also download participant information in CSV le format, use a spreadsheet program such as Microsoft Excel to edit the information, and set the edited information to the PJP-MC24 (page 37).

• After you have registered participants, you can also register participant groups. Participant groups are useful for arranging participants according to the kinds of conferences that they participate in. Participant groups can help you avoid making mistakes when selecting the participants for a particular conference.

Setting up a Conference

Click

3 4 5

Click

Select

Page 36

Click Participant Settings on the Web interface’s main window

Note

Setting up a Conference

Click Add under Participants.

while logged in as an administrator.

The Participant Settings window appears.

The Participant Settings window opens.

Enter the location number in the Number box (max. 16 characters).

• Location numbers do not have to all have the same number of digits.

• Numbers starting from the prex for ad hoc conference (page 66) (default: 1111) cannot be

Enter a participant name in the Participant box if necessary.

Select ProjectPhone in the Terminal Type box.

registered as participant numbers.

Enter the participant name that is displayed in places such as the Participants page (max. 32 characters; can be omitted).

Participant names cannot contain “&”, “=”, “+” and “%”.

The Other SIP Terminal option is for future expansion.

In Authentication, specify whether or not the PJP-MC24 will require

authentication to answer participant requests.

• Digest authentication: Digest authentication is performed. You must set a password.

• No authentication: Authentication is not performed.

• Set a password other than the password for the product (page 19).

• You can select different passwords for each participant.

• Passwords cannot contain “&”, “=”, “+” and “%”.

Click Apply.

If you want to enter the information for another participant, click

When you have nished entering participant settings, click Close.

The set participant information is saved, and a Conrmation window opens.

Add another participant and repeat steps 3 through 7.

Page 37

Using a CSV File to Congure All Participant Settings

1. Create a participant information le.

After downloading a template CSV le, you can congure participant information all at

once by using a spreadsheet program such as Microsoft Excel.If you want to use the Web interface to set individual participant information, such as making minor adjustments to the information you have already set, see page 35.

Click

Setting up a Conference

Click

Page 38

Click Participant Settings on the Web interface’s main window

Setting up a Conference

Under Participant Settings Management click Execute next to

Right click Participant Settings CSV File and click Save

while logged in as an administrator.

The Participant Settings page appears.

Output Settings to CSV File

The Output Participant Settings to CSV File window opens.

Target As.

Specify the lename and save location, and then save the CSV le.

Click Close.

You will return to the Participant Settings page.

Page 39

2. Enter participant information.

Note

Use a spreadsheet program such as Microsoft Excel to enter all participant information into the template CSV le. You can input information for up to 500 participants.

Data entry guidelines

Follow these guidelines when entering participant information.

1. Put quotation marks around the location number.

If you do not do this, you may experience problems when assigning location numbers that start with zero, because Microsoft Excel automatically deletes preceding zeros.

× (0166) ○ (“0166”)

Tips

You do not need to put quotation marks around location numbers that do not start with zero. However, the PJP-MC24 automatically puts quotation marks around all numbers when

saving data to a CSV le.

• If one of the participating terminals is a PJP-50R, see page 32 for special considerations

that need to be made when choosing location number prexes.

• Do not surround location numbers with quotation marks when entering them in the Web

interface.

2. How the PJP-MC24 handles blank spaces

• The spaces before and after character data are not recognized as data.

• Spaces inside of quotation marks are recognized as data.

• Spaces contained within characters other than commas are recognized as data.

“TokyoOfce” will be read as “TokyoOfce” Tokyo Ofce will be read as “Tokyo Ofce”

3. How the PJP-MC24 handles single quotation marks, double quotation marks,

and commas.

They can all be used within character data.

○ Chicago’Ofce ○ Paris“Ofce ○ Beijing,Ofce

Setting up a Conference

4. Lines that begin with a pound sign will be treated as comment lines.

5. Line feed code

CSV files are designed to be created and edited using Windows. They only use CR+LF newline.

Page 40

Open the CSV le that was saved in “1. Create a Participant

Note

Setting up a Conference

Information File” (page 37) using a spreadsheet program such as Microsoft Excel.

You can open the le with any spreadsheet program or text editor that is capable of handling CSV le format.

Enter participant information and save the le

The following is an explanation of how to edit participant information using Microsoft Excel.

Column A: Location number

Enter the participant’s location number in column A (max. 16 characters).

Also read “About location number limitations” (page 32) before setting a location number.

• Location numbers do not have to all have the same number of digits.

Column B: Participant name

Enter the participant name that is displayed in places such as the Participants page (max. 32 characters; can be omitted).

Participant names cannot contain “&”, “=”, “+” and “%”.

Column C: Terminal type

Enter the type of terminal that is installed at the participant location.

• pjp: A ProjectPhone

• non-pjp: Reserved for future expansion

Column D: Authentication

Specify whether or not the PJP-MC24 will require authentication to answer participant requests.

• Blank: Digest authentication. Enter a password in column E.

• “none”: No authentication.

Column E: Password

If the participant is set to digest authentication (column D is left blank), enter a password here.

Passwords cannot contain “&”, “=”, “+” and “%”.

Page 41

3. Upload the participant information le.

Note

Upload the CSV le that you created to the PJP-MC24, and use it to congure participant

information settings.

Please be aware that when you upload a CSV le, it overwrites all participant information that was

stored on the PJP-MC24.

Names of les to be uploaded should not contain “&”.

Click

Setting up a Conference

Click

Page 42

Click Participant Settings on the Web interface’s main window

Setting up a Conference

Under Participant Settings Management click Execute next to

Click Browse.

while logged in as an administrator.

The Participant Settings window appears.

Input Settings to CSV File

The Input Participant Settings from CSV File window opens.

The Choose le window opens.

Select the le that you used in “2. Enter participant information”

Click Upload.

Click Close.

Conrm that the CSV le’s participant information is listed properly

(page 39) and click

The PJP-MC24 will load the participant information from the le that you selected in

step 4.

You will return to the Participant Settings window. The participant information settings are now complete.

under

If it is displayed properly, the participant information settings are complete.Please proceed to “Step 3: Changing ProjectPhones Settings” (page 43).

If the information listed under Participants is incorrect:

If the participant information is not entered properly into the CSV le, the information will not be congured properly. Correct the CSV le, and then upload the le again.

Participants.

Open.

Page 43

Step 3

Note

Changing ProjectPhone Settings

After participant information has been configured on the PJP-MC24, configure the participants’ ProjectPhones to join conferences via the PJP-MC24.

Conguration Flowchart

Follow these steps to congure the participants’ ProjectPhones.

1. Set the IP address (next page).

Set the IP address, netmask, and default gateway that the ProjectPhone will use.

2. Register SIP server information (page 45).

Congure the participant’s ProjectPhones so that they refer to the PJP-MC24 as a SIP

server.

3. Enable remote control from the PJP-MC24 (page 47).

Congure the ProjectPhone to accept control signals from the PJP-MC24 used to start

conferences.

• Before performing the following operations, you need to congure the ProjectPhones network

connection settings. For more details, please see the ProjectPhone Setup Guide.

• The following explanation gives examples of how the settings would be congured using the

PJP-100H ProjectPhone.

If a participant is using a PJP-50R:

If you are using a PJP-50R and want to make calls directly to other ProjectPhones, then

you need to pay special attention to the PJP-50R dialing prex settings.

• You can use prexes to identify the type of network that you want to call to. To dial other ProjectPhones, you enter the IP network prex, followed by the location number. If you choose not to specify a prex for IP network calls, you can call other ProjectPhones by

simply entering their location numbers.

• However, if location numbers start with network prex numbers (for example a network prex is set to zero and there is a location number “0010” then you will have to change the PJP-50R dialing prex settings in order to reach those location numbers. For more

details, please see the PJP-50R Basic Operation Guide.

Setting up a Conference

Page 44

1. Set the IP Address

Setting up a Conference

Use the ProjectPhone keys to set the IP address, netmask, and default gateway that the ProjectPhone will use. For more information, see “Step 2: Registering the network settings of this unit” (PJP-100H) or “Step 2: Registering the settings of this unit” (PJP-50R) in the ProjectPhone Basic Operation Guide.

Tips

You can use a DHCP server instead of setting a xed IP address. This will not interfere with

conferences in any way.

When you have nished entering the settings

Conrm the settings and connection status on the ProjectPhone display. For more details,

please see the ProjectPhone Basic Operation Guide

Page 45

2. Register SIP Server Information

Congure the participant’s ProjectPhones so that they refer to the PJP-MC24 as a SIP

server.You will need to know the PJP-MC24 settings, such as the SIP domain name, so obtain this information before you start.

Setting up a Conference

Click

Enter

Page 46

Connect the ProjectPhone to the PC you will use to congure it.

Setting up a Conference

Open a Web browser and enter “http://<ProjectPhone’

Click SIP Server.

Set SIP Server to Enable.

In the SIP Server Name box, type the PJP-MC24 IP address.

In the SIP Server Password box, enter the authentication

s_IP_address>” into the address bar.

The ProjectPhone Web Settings page appears.

The SIP Server page appears.

Enter the IP address that has been assigned to the PJP-MC24 LAN port (page 23).

password.

If an authentication password has been set using the PJP-MC24 Participant Settings (page 36), enter that password. If password box blank.

No Authentication has been selected, leave the

In the SIP Address box, enter the ProjectPhone’s SIP address in

Click Submit.

the following format: sip: (location number)@(PJP-MC24 SIP domain name).

• Location number: The location number for the participant using the ProjectPhone (page 36).

• SIP domain name: The domain name set on page 34.

SIP address example

If the participant using the ProjectPhone has the location number 0010, and the SIP domain name is PJP-NETWORK, the SIP address would be “sip:0010@PJPNETWORK”.

Check the ProjectPhone display and make sure that it is connected properly to the PJP-MC24.

Page 47

3. Enable Remote Control from the PJP-MC24

Note

Congure the ProjectPhone to accept control signals from the PJP-MC24 used to start

conferences.

• If you do not congure the ProjectPhone to allow remote control from the PJP-MC24, it will not be able to participate in scheduled conferences. Be sure to enable remote control.

• If a password is set for the ProjectPhone, the PJP-MC24 cannot implement communication control even when the remote control is enabled. Cancel the ProjectPhone password, if set.

To allow remote control, follow these steps using the ProjectPhone keys:

On the initial screen, press the

Press the or

Press the

The Menu screen appears.

key and select Settings, and then press the

key.

The Settings menu screen appears.

key and select General Settings, and then press

the

The General Settings screen appears.

the

The Remote Control screen appears.

Remote control from the PJP-MC24 is now enabled.

key.

key and select Remote Control, and then press

key and select Enable, and then press the

key.

Setting up a Conference

Page 48

Step 4

Conrming Settings

After you have completed the product and ProjectPhone settings, confirm that the participants are registered properly.

Setting up a Conference

Click

Click Participants on the Web interface’s main window while

Make sure that all of the participants that were congured on

Conrm that the Status column lists all participants as being

logged in as an administrator.

The Participants page appears.

page 35 are listed under

Registered.

Conrm

Participant Information.

If a participant is listed as “Not registered”

• The PJP-MC24 has not registered the participant. Please review pages 33 to 47 and

conrm that the ProjectPhone is congured properly and that the correct participant conguration information has been entered into the PJP-MC24.

• Conrm that the participant’s ProjectPhone is on.

• Conrm that the participant’s ProjectPhone is connected properly to the network.

If “Error” is displayed under the status column

See “Troubleshooting” on page 77.

Page 49

Overview of Conference Using

WER

ALARM

ST A

TUS

LAN

CONFERENCE

LINK

/ D A T

SPE ED

OUT

A UDIO

CONSOLE

OJECTPHONE

OUT

INIT

PJP-MC24

Participant M

MIC MUTE

VOL

Participant N Participant O

MIC MUTE

VOL

Participant V

MIC MUTE

VOL

Participant W Participant X

Participant P

MIC MUTE

VOL

Participant Q Participant R

Participant S

MIC MUTE

VOL

Participant T Participant U

MIC MUTE

VOL

Participant B

Participant A

Participant C

MIC MUTE

VOL

Participant E

Participant D

Participant F

MIC MUTE

VOL

Participant H

Participant G

Participant I

MIC MUTE

VOL

Participant K

Participant J

Participant L

(Audio mixing and conference control)

the PJP-MC24

Types of Conferences You Can Hold with the PJP-MC24

Two types of conferences can be held with the PJP-MC24: Mixer conference and local conference. You can select the conference type according to the number of participants and other conditions.

Tips

For conferences not requiring a reservation, see “Starting a Conference without a Reservation” (page 65).

Mixer Conference

The mixing function of the PJP-MC24 is used to connect ProjectPhones at a maximum of 24 locations.

• Multiple mixer conferences cannot be held simultaneously if only one PJP-MC24 unit is used.

• When Cascade (page 64) is used to link four PJP-MC24 units, you can hold up to four mixer conferences simultaneously, each with 24 participants, or one mixer conference with 96 participants.

Starting a Conference with a Reservation

Local Conference

The mixing functions of the participant's terminals (ProjectPhones) can be used to hold up

to 30 conferences in addition to mixer conferences. Local conferences are classied into

the mesh connection type and the cascade connection type.

• The PJP-MC24 schedules conferences, manages participants and conference

resources, and constructs the conference network.

• Once connection has been established between the participants, they transfer audio

data directly with each other without going through the PJP-MC24.

Page 50

Mesh Connection

Scheduled Conference

Start Time

Scheduled Conference

End Time

Time

Automatic Calling

Participant and Topology Setup

Conference in Session

(Extension)

MIC MUTE

VOL

MIC MUTE

VOL

Participant A Participant B

Participant C Participant D

Audio Signal

Audio Signal Audio Signal

Audio Signal

WER

ALARM

ST A

TUS

LAN

CONFERENCE

LINK

/ D A

T A

SPE

OUT

A UDIO

CONSOLE

OJECTPHONE

OUT

INIT

PJP-MC24

(Conference control

signal only)

Server

MIC MUTE

VOL

Participant 5 Participant 6

ClientClient

Participant 2

MIC MUTE

VOL

MIC MUTE

VOL

Participant 9 Participant 10

ClientClient

Server

Participant 4

MIC MUTE

VOL

Participant 7 Participant 8

ClientClient

Server

Participant 3

MIC MUTE

VOL

Audio Signal Audio SignalAudio Signal

Server

PO WER

ALARM

ST A

TUS

LAN

CONFERENCE

LINK

/ D A

SPE

OUT

UDIO

CONSOLE

OJECTPHONE

OUT

INIT

PJP-MC24

(Conference control

signal only)

Participant 1

Starting a Conference with a Reservation

In a mesh network, a communication path is established between each participant. The PJP-MC24 can connect up to four participants on this type of network.

Cascade Connection

Up to 10 participants can be cascaded-connected. The PJP-MC24 automatically sets server and client terminals based on the number of participants.

Conference Flowchart

Schedule a conference by specifying the conference participants and the starting time.

• At the scheduled conference start time, the PJP-MC24 will automatically connect to the participants and construct the conference network.

• Scheduled conferences will be held according to the following process.

Tips

You can manually start a conference without waiting for the scheduled conference start time (page 59). However, you still must make a conference reservation and register all conference participants.

Page 51

Registering a Conference Time and Participants (Reserving a Conference)

To hold a conference, you have to make a reservation by specifying the participant information and the conference date and time.

Reserving a Conference

Click

Starting a Conference with a Reservation

Enter

Click

Enter

Select

Page 52

Click Top Page in the Web interface navigation bar.

Starting a Conference with a Reservation

Click the day on the calendar on which you want to hold

Click the Add button under Scheduled Conferences.

The Top Page appears.

Top Page calendar, the current date is surrounded by a red box.

On the

a conference.

The selected date will be surrounded by a blue box (if today’s date is selected, it will be surrounded by a purple box). To choose a date in a different month, click the triangles above the calendar to switch to that month.

The Add/Edit Conference Schedule window opens.

Enter the conference name in the Name box.

Enter the conference number used to identify the conference in the

Click Specify next to Date/Time, and enter the conference start time.

Click the Select button next to Participants.

You can enter up to 128 characters.

Number box (max. 4 digits).

After conrming the conference date, enter the conference start time (to the nearest

quarter hour).

Tips

• If you want to make a reservation for a recurring conference, see “Setting Up a Recurring Conference” (page 55).

• You can make a conference reservation without specifying the conference date and time. However, you will have to initiate the conference manually (page 59).

The Add/Edit Conference Schedule/Participants window opens.

Page 53

Click

Select

哈

Select the conference participants.

If a participant group has been set up, a list of participant groups will be displayed above the list of individual participants. Select or clear a participant group check box to select or deselect all of the participants in that group.

Click

Select

Enter

Starting a Conference with a Reservation

Click Apply.

You will return to the Add/Edit Conference Schedule window.

Page 54

From the Audio Port, select the PJP-MC24 audio port check box

Starting a Conference with a Reservation

Select the conference type from the Type list.

to be used.

The device connected to the selected audio port can connect to the audio channel used for the conference.

Select the conference type based on the number of participants.

• Max. 4 ('ProjectPhone' series only): A local conference of mesh type (page 50) is

held.

• Max. 10: A local conference of cascade type (page 50) is held. The PJP-MC24 will

automatically connect all participants by setting server and client terminals based on the number of participants.

• Max. 24: A mixer conference (page 49) is held independently by the PJP-MC24.

• Max. 48/72/96: A mixer conference is held using Cascade (page 64).

Click Reservation Inquiry.

If necessary, select a participant that you want at the center of the

Enter information into the (Owner), (Contact), and (Description)

The Add/Edit Conference Schedule / Reservation Inquiry window opens. This window displays a reservation graph with each day broken into units of 15 minutes. Unreserved time slots are colored green, while reserved time slots are colored red. If you cannot reserve a conference because resources or participants are unavailable,

you can use this window to nd out what the problem is and to search for open time

slots.

network topology from the you selected

The PJP-MC24 will construct the topology around the selected central participant (selection of a central participant is optional).

boxes as necessary.

You can enter supplementary conference information (optional). You can type up to 24 characters in the 128 characters in the

Max. 10 for the conference type in step 11).

(Description) box.

Center Participant list (only available if

(Owner) and (Contact) boxes and up to

Click Apply.

You have made a conference reservation.

Page 55

Setting Up a Recurring Conference

You can reserve weekly and other recurring conferences for up to half a year.

Enter

Select

Click

Click Repeat in the Add/Edit Conference Schedule window

Select the Repeat check box and then select the frequency of

Enter the day when conference repetition will end in the End

If necessary, select dates that are exceptions and will not be

(page 51).

The Add/Edit Conference Schedule / Repeat Setting window will appear.

repetition (

Day box.

You can enter an ending day that is up to half a year after the rst conference day.

reserved.

You can select up to 5 dates by using the following format: YYYY/MM/DD (example: 2007/10/10)

Tips

To except six or more dates, please adjust the ending date (End Day) for the recurring conference, and make a new reservation for the later dates.

Every day/Every week/Every month).

Starting a Conference with a Reservation

Click Apply.

You will return to the Add/Edit Conference Schedule page. The conference repetition conditions will be displayed to the right of the

Repeat button.

Page 56

Deleting a Conference Reservation

Note

Starting a Conference with a Reservation

If a conference has been canceled, delete the conference reservation.

Click

On the Top Page, click Delete next to the conference reservation

Click Delete.

listed under

The Delete Scheduled Conference window opens.

The conference reservation will be deleted.

You cannot delete a reservation for an active conference.

To delete a repeating conference

Repeating conference reservations can only be deleted from the Conference List page (accessed by clicking from the repeating conference’s excepted days list (and the repeating conference itself will not be deleted).

Scheduled Conferences that you want to delete.

Conference List on the main window). If you delete a conference

Top Page that is part of a repeating conference, it will be added to the

Page 57

Starting a Conference

You can start a conference after you have reserved it.

Starting a Conference According to Schedule

You can start a reserved conference at the scheduled time without operating the PJPMC24. The following explains the connection process for participants.

Prepare the ProjectPhone for the Conference.

• Turn on the ProjectPhone and connect its LAN cable, so that it will be able to connect to

the PJP-MC24.

• Disconnect the ProjectPhone from all other terminals.You can check the ProjectPhone

display to see whether or not the ProjectPhone is connected to other terminals and whether or not it will be able to connect to the PJP-MC24.

Pre-conference Conference Status page display

The Participants list on the Conference Status (page 60) page displays Will attend in the status of scheduled conference participants.

Starting a Conference with a Reservation

Page 58

Wait for the PJP-MC24 to Establish a Connection

Note

Starting a Conference with a Reservation

When the schedule time arrives, the PJP-MC24 automatically calls the terminals of the participants. The PJP-MC24 will automatically establish a connection, so there is no need to operate the ProjectPhone or to try to call the product. When the PJP-MC24 calls a terminal, the

ProjectPhone will ring briey before automatically connecting to the network.

The PJP-MC24 builds the network topology at the start of the conference, so participants will not be able to connect to the product before it has established a connection with them. Please wait for the PJP-MC24 to establish a connection.

Conference Status page display after participants have been called

The status of scheduled conference participants is listed as Inviting.

Start the Conference

• The MIC MUTE is automatically switched on once connection has been established. Before the conference starts, use the

• If a server is disconnected while a conference is in session, the clients that are connected to the server will also be disconnected. The line will be connected automatically, so please wait.

Conference Status page display once the conference has started

Conference participants are listed as Attending.

If the Conference Does Not Start

See “Q3: When You Cannot Hold a Conference” (page 82).

MIC MUTE button to switch MIC MUTE off.

Page 59

Starting a Conference Before the Scheduled

Note

Start Time

To start a conference immediately without waiting for the scheduled conference start time,

follow these steps on the Web interface.

Click

Starting a Conference with a Reservation

Click

On the Top Page under Scheduled Conferences, click the name

Click the Start button under Operation.

Select the conference duration, and then click Start.

of the scheduled conference that you want to start.

The Conference Status page appears.

The Start Conference window opens.

The PJP-MC24 will begin conference preparation. The PJP-MC24 will finish preparing in about 10 seconds and will then start calling participants.

It may not be possible to start the selected conference using this method if another conference is already in session.

Page 60

Operations during Reserved

Starting a Conference with a Reservation

Conference

Checking Conference Status

You can check the status of an active conference on the Conference Status page.

Conference Status page shows you information such as participant status and

The conference reservation details.

Click

Conference information

Participant information

Click Conference Status on the main window.

The Conference Status page appears.

Monitoring a conference in real time

Click Monitor on the Conference Status page to open the Monitor Conference window. Set the

Refresh Interval and then click Start to begin monitoring the conference.

Page 61

Extending a Conference

Note

To extend a conference beyond the scheduled conference end time, follow these steps on the Web interface.

Click

Starting a Conference with a Reservation

Select

Click

On the Conference Status page (see previous page), click

Select the amount of time for which you want to extend the

Extend under Operation.

The Extend Conference window opens.

conference, and then click

The conference time will be extended.

It may not be possible to extend the selected conference using this method if another conference is already in session.

Execute.

Page 62

Changing the Participants in an Active

Starting a Conference with a Reservation

Conference

You can add or remove participants in an active conference.

Points to consider when changing participants

Different limitations apply to changing participants, depending on which conference type you selected on the

When the conference type is Max. 4 (Project Phone series only)

• You can add or remove participants as long as the number of participants stays at

4 or below.

• If you want to add more than four participants, you will have to temporarily stop the

conference and switch the conference type to

When the conference type is Max. 10

• You can add or remove participants as long as the number of participants stays at

10 or below.

On the Conference Status page (page 60), click Edit under

• Removing a server terminal may cause the clients connected to it to be disconnected.

The line will be connected automatically, so please wait.

Schedule.

Add/Edit Conference Schedule window (page 51).

Max. 10.

The Add/Edit Conference Schedule window opens.

Change the participants.

To add new participants

• Click the Select button next to Participants to open the Add/Edit Conference

Schedule / Participants window.

• Click to put a check next to the participants that you want to add, and click

To remove participants from a conference

Remove the checks that are next to the participants that you want to remove.

Click Apply.

The participants specied in step 2 will be added or removed.

Apply.

Page 63

Ending a Conference

Ending a Conference at the Scheduled Ending Time

No operation is necessary. When the conference ending time is reached, the PJP-MC24 automatically disconnects all participants.

Ending a Conference Immediately

Follow these steps on the Web interface:

Click

Starting a Conference with a Reservation

Click

On the Conference Status page (see page 60), click Terminate

Click Execute.

under

The Terminate Conference window opens.

The PJP-MC24 will end the conference. To ensure that they disconnect, all participants should close their connections by pressing the ProjectPhone hang-up button.

Operation.

Page 64

Increasing the Number of Mixer

Participant

WER

PO WER

ALARM

ST A TUS

LAN

CONFERENCE

LINK

A T A

SPE

OUT

A UDIO

CONSOLE

OJECTPHONE

OUT

INIT

PJP-MC24

Participant

MIC MUTE

VOL

Participant Participant

MIC MUTE

VOL

Participant

MIC MUTE

VOL

Participant Participant

Participant

MIC MUTE

VOL

Participant Participant

Participant

MIC MUTE

VOL

Participant Participant

MIC MUTE

VOL

Participant

MIC MUTE

VOL

Participant

MIC MUTE

VOL

Participant

MIC MUTE

VOL

Participant

• Master x 1 unit

• Slave x 3 units

Conference Participants (Cascade)

You can hold a mixer conference with up to 96 participants by linking up to four PJPMC24 units.

Starting a Conference with a Reservation

How to Use Cascade

In the Cascade Setting window, assign each PJP-MC24 comprising the system as either the master (1 unit only) that manages conference reservations or a slave in charge of mixing only.

How to Open the Cascade Setting Window Select System Settings, and click Change next to Cascade.

Tips

For more information on Cascade settings, refer to Help of the Cascade Setting window.

Page 65

Overview of Conference without

Participant CParticipant B

MIC MUTE

VOL

Participant A

Participant I

MIC MUTE

VOL

Participant J

WER

ALARM

TUS

LAN

CONFERENCE

LINK

/ D A T

SPE

OUT

UDIO

CONSOLE

OJECTPHONE

OUT

INIT

PJP-MC24

Conference space

Host

(Creation of

conference space)

Participation

Participation Participation

Participation

……

a Reservation

Two types of conferences can be held using the PJP-MC24 without a reservation: Ad-hoc conferences, and conferences started by one ProjectPhone calling other ProjectPhone directly. You can select the conference type according to the number of participants and other conditions.

Tips

To start a conference with a reservation, refer to “Starting a Conference with a Reservation” (page 49).

Ad-hoc Conference

Up to 10 participants can join a conference space provided by the host without a reservation. The participants can join a conference given at any time and held in an open space where they can discuss freely.

Starting a Conference without a Reservation

Conference Started by One ProjectPhone Calling Other ProjectPhone

If the PJP-MC24 is used in an environment where a SIP server is implemented, it is possible to dial other participants from a ProjectPhone.

Page 66

Starting a Conference in

Note

Starting a Conference without a Reservation

a Conference Space Provided by

the Host (Ad-hoc Conference)

Up to 10 participants can join a conference space (by calling the conference number) provided by the host without a reservation (ad-hoc conference).

• See the next page if you want to start a conference with 11 or more participants without a reservation.

• In an ad-hoc conference, the security function such as password-based connection authentication cannot be used.To limit the participants, hold a conference with a reservation (page 49).

The host dials the prex for ad-hoc conference “1111” followed by

a given “conference number.”

The conference number should be different from any of the conference numbers

already used for reserved conferences or ad-hoc conferences in session.

Example: Starting an ad-hoc conference using conference number 3030

jjjjlili

Dial “

”.

If you hear a warning tone,

The conference number is already in use.Specify a different conference number and dial again.

If you hear a busy tone,

The maximum number of simultaneous conferences may be currently in session.Wait for a while and dial again.

Tips

The prex can also be changed in the Ad-hoc Conference Settings in the Conference Settings page displayed by clicking

The host noties the participants of the ad-hoc conference number.

Conference Settings on the left side of the Web interface.

Each participant dials the ad-hoc conference number.

The participants join the conference.

When the conference is over,

Each participant, including the host, clicks the On-Hook button to disconnect from the conference. The ad-hoc conference will end automatically when there is no longer any participant connected to the conference.

Page 67

Starting a Conference with 11 or More Participants without a Reservation

To start a conference with 11 or more participants, or an emergency conference in a secure manner, follow these steps on the Web interface of the PJP-MC24.

Tips

The following operation lets you hold a conference without a reservation, even when the number of participants is 10 or less.

Reserve a conference following the steps listed under

“Reserving a Conference” (page 51).

Enter the following information when you make the reservation:

• Name: Enter the conference name (any name is ne).

• Number: Enter the conference number (any number is ne).

• Date/Time: Pick any future date and time.

• Participants: Specify the conference participants.

• Type: Select the conference type.

You do not need to congure any settings other than the ones listed above.

Start the conference by following the steps listed under

“Starting a Conference Before the Scheduled Start Time” (page 59).

Starting a Conference without a Reservation

Page 68

Starting a Conference with One ProjectPhone Calling Other Project Phone

If the PJP-MC24 is used in an environment where a SIP server is implemented, it is possible to dial other participants from a ProjectPhone.

Tips

For more information on calls between ProjectPhones using a SIP server, see “Using a SIP Server” in the ProjectPhone manual.

Starting a Conference without a Reservation

Page 69

PJP-MC24 Maintenance and

Note

Management Features

This chapter explains this product’s maintenance and management features. For more detailed information about each feature, refer to the help in the Web interface.

Only the 100 latest records meeting the lter conditions

can be displayed on the Web interface as conference history, call history and error history information. To

check all records stored in the PJP-MC24, download the CSV file and open it in Microsoft Excel or other

spreadsheet software.

Checking Call Status

If you are logged in as an administrator, you can click

Call Status on the Web interface’s main window to

check the status of all calls that are made using the PJP-MC24 as a SIP server. You can display call start (the location number that was dialed from),

number (the location number that was dialed to),

Call Duration.

and

Date/Time, Caller number

Callee

Viewing Detected Errors

If you are logged in as an administrator, you can click Error History on the Web interface’s main window to view the error history of all errors that the PJP-MC24 has detected (a maximum of 1,500 errors can be recorded).

• You can view location number that was dialed from),

number (the location number that was dialed to), Error Level, and Error Info.

• You can also search for history items that match certain criteria (call date and time, callee number, etc.).

• You can congure the PJP-MC24 to automatically send a notication e-mail whenever it detects an

error.Click main window while logged in as an administrator and then configure the settings on the

Settings page.

Call Date/Time, Caller number (the

Callee

Mail Settings on the Web interface’s

Mail

Performing Device Maintenance

Viewing Call History

If you are logged in as an administrator, you can click

Call History on the Web interface’s main window to view the made using the PJP-MC24 as a SIP server (a maximum of 25,000 calls can be recorded).

• You can view (the location number that was dialed from), Callee number (the location number that was dialed to), the time a call ended).

• You can also search for history items that match certain criteria (call date and time, callee number, etc.).

Call History of all calls that have been

Call Date/Time, Caller number

Call Duration, and Call Status (at

Page 70

Maintenance and

History information management

Management

Click Maintenance on the Web interface’s main window while logged in as an administrator to open

Maintenance page.

the

Conguration management

You can manage data recorded in the PJP-MC24 conguration le (CONFIG).

• Input Commands: You can display and change settings using individual commands.

• Output Conguration to Window: Displays the

current PJP-MC24 conguration settings.

• Output Conguration to File: Saves the current

PJP-MC24 conguration settings to a PC.

SYSLOG management

Performing Device Maintenance

You can manage th e comma nd history data recorded in the PJP-MC24

• Host Address: The IP address of the SYSLOG server used when the PJP-MC24 sends the SYSLOG to the server.

• DEBUG/INFO/NOTICE: You can individually choose whether or not to save or display the following types of SYSLOG.

• Output SYSLOG to Window: Displays the current SYSLOG.

• Output SYSLOG to File: Saves the current

SYSLOG le to a PC.

• Delete SYSLOG: Deletes all SYSLOGs recorded in the PJP-MC24.

SYSLOG le.

You can manage all history information (conference history, call history, and error history).

• Flash-Memory Save Time: You can set the time when the PJP-MC24 will save its history information to the flash memory. While the PJP-MC24 is saving the data (for less than 100 seconds), all call controlling stops, so set a save time when the PJPMC24 is unlikely to be in use.

• Save History Information: Saves history

information to the non-volatile ash memory.

• Delete History Information: Deletes all history information including the information that has

been saved to the ash memory.

Special functions

• Switch to Maintenance Mode: Switch the PJP-

MC24 to maintenance mode before changing setting configurations. New conference and call requests will be ignored while the PJP-MC24 is in the maintenance mode.

• Restart: The PJP-MC24 will cancel all calls and restart itself.

• Recover Initial Settings: See “Initializing the PJP-MC24” (page 84).

Page 71

Utilizing Latest Functions (Revision Upgrade)

You can utilize the latest functions by downloading from our website the latest program (firmware)

to manage the functions of this product (revision upgrade).

Software License Agreement

To use the revision upgrading function, you should accept the following software licensing agreement.

1 Permission of use

The present Software Licensing Agreement is intended to allow Yamaha Corporation (hereinafter referred to as “Yamaha”) to permit you to use the firmware (hereinafter “this program”) for Yamaha Proje ctP hone progr am after having acc epted (hereinafter “this product”) You can download this the terms and conditions of the present Software Licensing Agreement. The present Software Licensing Agreement is applicable to the downloaded copy of this program as well as to its duplicates produced in accordance with the present Software Licensing Agreement.

4 Inhibition of decompiling, reverse engineering or disassembling

You may no t de co m p il e , rever s e - e ng i n ee r, disassemble, alter, permit the use of, distribute or create any derivative works of this program

5 Limitation of liabilities

Under any situation including a negligence of its own, Yamaha will not assume any liabilities on the damage tothe customers caused by the present Software Licensing Agreement.

6 Export control

You shall comply with all applicable export laws and regulations of any relevant countries including but not limited to Japan and your country. You shall not, directly or indirectly, export or re-export this program except in compliance with such laws and regulations.

7 Compliance to laws and regulations

This Software Licensing Agreement should be compliant to the laws and regulations of Japan and your country, and should be interpreted in accordance with the laws of Japan.

Performing Device Maintenance

2 Inhibition of redistribution

You are permitted to download this program only when you are intended to upgrade the functions of this product. It is inhibited to upload or post this

program in a website accessible by an unspecied

number of the general public unless there is a

permission from Yamaha.

3 Production of duplicates

You may not produce duplicates of this program unless when it is necessary for backing up purpose or for upgrading of more than one of this product.

Page 72

Utilizing the latest functions (revision upgrade)

(Continued

)

Upgrading to the Latest Revision

Obtain the latest firmware using a PC, etc., and transfer the firmware to the product via TFTP to upgrade the program to the latest revision.

1. Check the latest revision number

Check Revision of the System Information window.

Opening the System Information window:

Performing Device Maintenance

Click the following items in the Web interface:



System Information in the main window while

logged in as an administrator

3.Permit TFTP server access

Permit the product to access the TFTP server on

TFTP Server Settings window.

the

Opening the TFTP Server Settings window Click the following items in the Web interface:



Maintenance on the main window while logged

in as an administrator.



Change under TFTP Server Settings

2. Obtain the latest rmware

Access the ProjectPhone support page from a PC

to obtain the latest rmware.

ProjectPhone support page

http://www.yamaha.co.jp/projectphone/

Page 73

4. Transfer the rmware to the product

Note



Once the revision upgrade is started, never perform

any operation until the upgrade is completed and the product is restarted.If the upgrade is interrupted, the product may become unusable.In this case, you must bring the product to YAMAHA for repair.



Once the revision upgrade is completed, the product

restarts automatically. When the product is restarted, all communication is disconnected.



Never disconnect the LAN cable while the revision

upgrade is still in progress.Doing so may render the product unusable, in which case you must bring the product to YAMAHA for repair.

Once the revision upgrade is completed,

the product is restarted.

Revision of the System Information window,

conrm that the revision number has been updated.

Follow the operating steps below:

Launch Command Prompt on a Windows

PC where the product has been permitted to access the TFTP server (previous page).

If you are using a Windows XP PC, click Start,

All Programs, click Accessories, and

click then select

Enter and execute the following

command:

tftp -i [IP address of the product] put [File name]exec -i

Entry example:

tftp -i 192.168.100.101 put pjp_mc24.

bin exec -i

Command Prompt.

Opening the System Information window:

Click the following items in the Web interface:



System Information in the main window while

logged in as an administrator

Performing Device Maintenance

The revision upgrade is started.

It takes several minutes before the product is upgraded.

The ALARM, STATUS and CONFERENCE LEDs turn on one by one while the product is being upgraded.Do not turn off the power to the product while any of the LEDs is lit.

Page 74

Changing Settings from the

POWER ALARM STATUS IN

LAN

CONFERENCE

LINK

DATA

SPEED

OUT IN

AUDIO CONSOLE

PROJECTPHONE

OUT INIT

CONSOLE Port

The settings of the PJP-MC24 can be changed using a PC connected to the CONSOLE port.

1. Connect the CONSOLE port to the SFlb PC

Use a cross serial cable to connect the PJP-MC24 CONSOLE port and a PC serial port.

CONSOLE Port

Tips

Use connectors that match the PJP-MC24 (D-sub9 pin, male) and the PC.

Performing Device Maintenance

2. Conrming the CONSOLE

port number

Check the COM port number of the PC serial port

that you intend to connect to.

Click My Computer on the Start menu.

Click View System Information under

System Tasks.

The System Properties window opens.

Click the Hardware tab.

Click Device Manager.

The Device Manager window opens.

Click Ports (COM&LPT) and confirm

the Communications Port (COMx)

number.

The COM port number is typically COM1.

Close the Device Manager and

System Properties windows.

Page 75

3. Specify the CONSOLE port and establish connection.

commands to congure settings. The following

example uses Windows

On the task bar, click Start, point

to Programs > Accessories >

Communications, and click

HyperTerminal.

The Connection Description window opens.

Enter the connection name in the Name

box.

You can enter any connection name.

Select the CONSOLE port number that

you identied in “2. Conrming the

CONSOLE Port Number” from Connect

Using and click OK.

HyperTerminal.

Enter the following values.

• Bits per second: 9600

• Data bits: 8

• Parity: None

• Stop bits: 1

• Flow control: Xon/Xoff

Click OK

The HyperTerminal window opens.

Performing Device Maintenance

The COMx Properties window opens.

Page 76

Changing Settings from the CONSOLE Port

(Continued)

4.Log in.

Turn the PJP-MC24 off.

Use a serial cable to connect the

Start a terminal software program on

Turn the PJP-MC24 on.

Press the Enter key.

Performing Device Maintenance

Press the Enter key.

PJP-MC24 CONSOLE port and a PC

serial port.

For information on PC settings and connection, see page 74.

the PC.

See the previous page for details.

The PC terminal software displays the PJPMC24 ROM version and waits for you to press the Enter key.

The Password: box appears.

If a > is displayed you can enter console commands.

When the Password: box appears, type

the administrator password.

When # appears, you can change the settings of the PJP-MC24 using console commands.

Enter console commands to set desired

items.

When all items have been set, type “save”

and then press the Enter key.

The settings you just made with console

commands are saved to the PJP-MC24's memory.

To end the settings, type “quit” and then

press the Enter key.

Type “administrator” and press the

Enter key.

Page 77

If you suspect a failure

Before Contacting Customer Support

Before contacting customer support, please review

the information in this manual to see if you can use it to solve your problem.

Conrm the following:

• Is the POWER LED on?

If not, refer to the next page.

• Is the LINK LED at the LAN port on?

If not, refer to the next page.

Check the STATUS LED

If it is on, there is a connection problem. See page 79.

How to Fix Your Problem

Refer to the help chapter that matches the situation most:

• Q1: When LEDs are off or blinking (next page)

• Q2: When the Web Interface is Not Working

(page 80)

• Q3: When You Cannot Hold a Conference

(page 82)

• Q4: Other Problems (page 83)

If your problem was not solved

Contact YAMAHA customer support (page 86).

Troubleshooting

Page 78

Troubleshooting

When LEDs are off or blinking

Symptom

All LEDs do not light.

The LINK LED at the LAN port does not turn on.



Cause

The PJP-MC24 is not turned on. Turn the power switch on.

The power cord is not connected.

The main or line circuit breakers have been tripped.

There is a power outage. Wait until power returns.

The outlet is not receiving power. (when other devices cannot be used either).

The PC or hub is turned off.

The PJP-MC24 is not connected properly.



Solution

Make sure that the power cord is secured

rmly in the power socket.

•

If the breaker is switched off, switch it

on.

•

If the breaker is switched on, switch it

off and then back on again.

•

If other devices are not functioning

either, have the outlet or wiring xed.

•

If other devices are functioning on the

same outlet, have the PJP-MC24 xed.

Confirm that the PJP-MC24 and the devices connected to it are on. Even if a device is connected correctly to the LAN port, the LAN LED will not light unless the connected device is turned on.

Remove all cords and then reinsert them, making sure that they click into place.

All LEDs are lighted

The cable in use is not a LAN cable.

The PC LAN (network) card is not functioning properly, or its connection mode is not compatible with the PJP-MC24.

Immediately after the power has been turned on (normal operation).

The PJP-MC24 is broken. Have the PJP-MC24 repaired.

•

Make sure that you are not using an

ISDN cable (the connectors look exactly the same, so it can be hard to tell the difference).

•

Try switching to a different LAN cable.

•

If other devices are not functioning

either, have the outlet or wiring xed.

•

If other devices are functioning on the

same outlet, have the PJP-MC24 xed.

Wait for about three seconds for loading

to nish.

Page 79

When LEDs are off or blinking

(continued)

Symptom

STATUS LED is

blinking.

STATUS LED is

lighted.

There is a connection

problem, but the

STATUS LED does

not light.



Cause

The PJP-MC24 is

malfunctioning.

There is a connection problem. • Confirm that there is no connection

IP Keepalive has not been set. Congure the IP Keepalive settings

The IP Keepalive function does

not detect a connection

problem.



Solution

Initialize the PJP-MC24 (page 84), and

recongure its settings.

problem, and the IP Keepalive settings

are properly congured (page 29).

• The STATUS LED lights if the PJP-MC24

fails to connect to even one IP Keepalive

recipient address.

(page 29).

Wait for a few minutes, and check the

STATUS LED again.

Troubleshooting

Page 80

Troubleshooting

When the Web Interface

is Not Working

Symptom

The Web interface is inaccessible.



Cause

The PJP-MC24 does not recognize the PC (The LINK LED above the LAN port is not lighted).

The PC network settings are incorrect (other PCs and printers on the LAN are not functioning).

The PJP-MC24 is malfunctioning.

The PJP-MC24 LAN Port IP address has not been set.

Access to the Web interface is blocked.



Solution

See “The LINK LED at the LAN port does not turn on” (page 78).

•

Recongure the LAN port and card

settings, and reboot the PC.

•

Reset the PC IP address.

Initialize the PJP-MC24 (page 84), and

recongure the settings.

•

If connecting to a PC through a LAN port,

set the LAN port IP address.

•

Properly congure the PC network

settings. When using DHCP, use a separate DHCP server.

• If the IP address access limitation feature is enabled, the following message will be displayed when you try to connect from an unauthorized host:

Error503 “This server is available to members

only. I’m sorry, your host is not member.”

When using remote control, recongure

GUI Settings.

the

• Connect to the PJP-MC24 using a PC that has been granted access permission or change the access settings on the GUI Settings window.

The port number has been changed on the window.

The specied URL is invalid. When using the PJP-MC24 for the rst

The Web browser is

not congured to connect

via LAN.

GUI Settings

Access by typing “http://(IP address):(port number)/” (for example http://192.168.100. 101:80/) into your Web browser.

time or after reverting it to the defaults, access “http://192.168.100.101/.”

If you are using Windows Internet Explorer 6: the connection settings are found in the Connection tab under Internet Options. If the connection method is set to dial-up, the browser will not be able to access the Web interface. Change the connection setting to

Never dial a connection.

Page 81

When the Web Interface Is

Not Working

Symptom

The Web interface

is inaccessible

(continued).

The Web interface

cannot be accessed

even when

a password

is entered.



(Continued

Cause

The Web browser is using

a proxy server.

The password is incorrect.

(The interface indicates that

the password is incorrect).



)

Solution

•

You can only access the Web interface

if the proxy settings are congured

properly.

•

If you are using Windows Internet

Explorer 6: On the Tools menu, click

Internet Options. Click the Connection

tab and then click LAN Settings. Then

clear the

LAN check box.

•

The password is case sensitive. Make

sure that the case is correct for every

letter.

•

A problem may arise if the Web

browser is set to automatically enter

a password and username when

connecting. Delete the username and

then enter the password again, or close

the browser before accessing the Web

interface again.

Use a proxy server for your

The settings have

returned to their

conguration.

Cannot save a set

password in the Web

browser for logging

in to the Web

interface.

A login prompt

appears even though

a password has not

been set.

You cannot access the Web

interface using the entered

password.

The Apply button was not

clicked after conguration.

The user box is blank on the

Network Password page.

A login prompt will appear even

if no password has been set

(this is normal).

Enter the administrator password.

Be sure to save settings made on the Web

interface by clicking the Apply button.

Settings will not be saved if the Apply

button is not clicked.

Some Web browsers do not let you

save a password without also saving

a username. Enter a username.

password blank. And click

OK.

Troubleshooting

Page 82

Troubleshooting

When you cannot hold a conference

Symptom

Cannot register

participant

information

(nothing is displayed

in the error history)

Cannot register

participant

information to the

Web interface.

(a 401 error is

displayed in the

error history)

Cannot register

participant

information to the

Web interface.

(a 403 error is

displayed in the

error history)



Cause

The participant’s ProjectPhone

is not congured to register to

the PJP-MC24. Or the server

address is not correct.

There is a problem with the

network connecting the PJP-

MC24 to the participant’s

ProjectPhone.

The participant information has

not yet been entered into the

PJP-MC24.

The authentication password is

incorrect.

The SIP domain name is

incorrect.



Solution

Make sure that the participant’s

ProjectPhone is set to recognize the

PJP-MC24 (LAN port) IP address as a

SIP server address.

• Conrm that all network devices are

congured properly.

• Ping all connected network devices to

nd the source of the error.

Enter the participant information.

Congure the ProjectPhone to use the

same password as the one set for

participants on the PJP-MC24 (passwords

are case sensitive).

Set the ProjectPhone’s SIP address to the

same value as the domain name in the

PJP-MC24

(location number)@(domain name)).

Basic Settings (i.e. sip:

Cannot register

participant

information

to the Web interface.

(a 480 error is

displayed in the

error history)

A conference

participant cannot

be reached

The PJP-MC24 is in

maintenance mode.

The participant’s ProjectPhone

is not on.

The participant’s ProjectPhone

LAN cable is disconnected.

The participant’s ProjectPhone

Remote Control feature is not

activated.

The PJP-MC24 will not register new

information while in maintenance mode.

Click

Execute next to Switch to Normal

Mode.

Check to make sure that the ProjectPhone

is plugged in and switched on.

Properly connect the LAN cable.

Adjust the settings using the keys on the

ProjectPhone (page 47).

Page 83

Initializing the PJP-MC24

O W

A L

T A

E R

N C

I N

K /

I N

A U

I O

I N

You can recover the PJP-MC24’s factory settings.

When recovering initial settings, please keep in mind the following:

• All communications will be interrupted when the

recovering initial settings is nished.

• All settings with initial values will return to those values.

• All registered addresses will be deleted.

• Non-volatile memory will be overwritten.

• The process is irreversible. You cannot undo the initialization.

Initializing on the Web interface

You can initialize the PJP-MC24 (recover its factory settings) from

Recover Initial Settings page.

If initialization cannot be performed on the Web interface, such as when a wrong IP address has been set for the PJP-MC24, perform the following operation.

Turn the PJP-MC24 off.

There is no need to disconnect the cables.

Turn on the PJP-MC24 while pressing the

INIT switch.

This switch is located at the bottom of a small hole. Press it using the tip of a precision screwdriver, ball-point pen or other object with a sharp tip.

For more information, click the help icon on the Web interface to display an explanation of the settings.

How to Access the Recover Initial Settings Page

Click the following items in the Web interface:



Maintenance on the main window while logged

in as an administrator.



Execute, next to Recover Initial Settings under

Special Functions.

The LEDs on the front panel of the PJP-MC24 blink several times.

Release the INIT switch.

All settings of the PJP-MC24 return to the factory settings. Since all items you have set are initialized,

you must congure all settings again.

Page 85

If You Forget Your Password

If you forget your login or administrator password, you will be unable to access the PJP-MC24.

However, you can access the PJP-MC24 from a serial terminal connected to the CONSOLE port by logging on with this emergency password.

Emergency Password

w,lXlma

You will have administrative privileges when you log in wi t h th e emergency password. Se t ne w administrative and login passwords. When you

change passwords and are prompted for the

previous password, you can use the emergency

password in place of the actual previously set password.

Resetting Passwords

Perform steps 1 to 7 under 4, “Log In”

(page 76).

When the Password: box appears, enter

the emergency password.

Enter a command appropriate for the type

of the password you want to reset.

• If you forgot the administrator password, type

“administrator password” and press the Enter key.

• If you forgot the login password, type “login password” and press the Enter key.

When the Old_Password: box appears,

enter the emergency password.

When the New_Password: box appears,

enter the new password.

When the New_Password: box appears

again, enter the new password set in

step 5 one more time for conrmation.

Type “save” and press the Enter key.

Type “quit” and press the Enter key.

The password has been reset. The next time you log in, use the new password entered in step 5.

Troubleshooting

Page 86

Contacting Customer Support

Before Contacting Customer Support

Please check the manual

Check to see if the solution to your problem can be

found in the manual.

Check log information and setting

congurations

A Yamaha representative may ask for log (SYSLOG) or configuration (config) information in order to understand the situation. The problem may be easier

to x if you provide log and conguration information

along with a description of your problem. You can view the log and using the following method.

conguration information

Open a PC Web browser and click Open

on the File menu.

The Open dialog box opens.

Type “http://192.168.100.101/” using single-

Troubleshooting

byte alphanumerics, and then click OK.

The Web interface’s user level main window opens.

Click Administrator Pages.

The Web interface’s administrative main window opens.

Click Maintenance.

Click Execute next to Output

Conguration to Window in the Conguration Management window

to view conguration information. Click

Execute next to Output SYSLOG to

Window in the SYSLOG Management window.

to view log information.See also, “Maintenance and Management” (page 70).

Page 87

General Specications

External dimensions (width x height x depth)

220 mm x 42.6 mm x 220 mm

Weight

1,200 g

Power requirements

120 VAC, 60 Hz (USA, Canada)

230 VAC, 50 Hz (Europe)

220 VAC, 50 Hz (China)

100 VAC, 50/60 Hz (Japan)

Current consumption

0.12 A max.

Operating environment

Ambient temperature: 0 to 40°C

Ambient humidity: 15 to 80 %

(no condensation)

Storage conditions

Ambient temperature: -20 to 50°C

Ambient humidity: 10 to 90 %

(no condensation)

Radio interference standards

FCC Part 15 Class A (US)

EN55022 Class A (EU)

LAN interface

10BASE-T/100BASE-TX Ethernet

1 port

Protocol: IEEE802.3/IEEE802.3u

Communication mode: Auto negotiation and

xed setting

Connector: RJ-45

MAC address: Written on the PJP-MC24 label

Polarity: straight or cross auto detection

Serial interface

DTE xed (cross cable for PC connection)

Number of Ports: 1

Asynchronous serial: RS-232C

Connector: D-sub 9 pin

Bits per second: 9600 bps

Data bit length: 8 bits

Parity check: None

Stop bits: 1 bit

Flow control: Software (Xon/Xoff)

Audio input/output interface:

Stereo analog inputs/outputs (2 lines each).

Connector: Mini jack

Display function (LED)

POWER, ALARM, STATUS, CONFERENCE,

LINK, SPEED

Accessories

• LAN cable x 1

• Instruction Manual (this manual) x 1

• CD-ROM x 1

Note: Use the supplied LAN cable to connect

a network hub or router and this unit. If you use

a commercially available LAN cable, select a

STP (Shielded Twisted Pair) cable.

*This is only applied when used in European region.

*Specications are subject to change without notice.

Appendix

Page 88

Notes about Product Transfer and

Note

Disposal

When disposing of or transferring this product to another party, be sure to initialize the settings.

When transferring this product to another party, please be sure to include the manuals and instructions.

The saved configuration data contains registered participant IDs and passwords, call information, and other important information. If you hand over or dispose of the PJP-MC24 without initializing it, its data could be abused by a third party. For instructions on how to initialize the PJP-MC24, see “Initializing the PJP-MC24” (page 84).

Appendix

Page 89

Index

Ad-hoc Conference..................................... 66

ALARM LED ................................................11

AUDIO IN terminal ................................ 12, 54

AUDIO OUT terminal ............................ 12, 54

Call History ................................................. 69

Call Status .................................................. 69

Component Names......................................11

Conference

Ad-hoc Conference .................................. 66

Conference Flowchart .............................. 50

Deleting a Conference Reservation ......... 56

Ending a Conference ............................... 63

Extending a Conference .......................... 61

Overview .................................................. 49

Recurring Conference .............................. 55

Reserving a Conference .......................... 51

Starting a Conference .............................. 57

When you cannot hold a conference ...... 82

CONFERENCE LED ..................................11

Conference Status ...................................... 60

cong ................................................... 70, 86

DSU switch ................................................. 13

Error History ............................................... 69

History ........................................................ 69

Call History ............................................... 69

Error History ............................................. 69

History information...................................... 69

Initialization ................................................. 84

INIT switch ............................................ 12, 84

Internet Explorer ......................................... 17

IP address

Specifying the LAN port IP address ......... 23

IP Keepalive ............................................... 29

Items to note before disposing of your

PJP-MC24 ........................................ 88

Items to note before transferring your

PJP-MC24 ........................................ 88

Appendix

conguration information (cong) ......... 70, 86

Connection ................................................. 16

CONSOLE port ............................... 12, 74, 85

CSV File ................................................37-42

Customer Support ...................................... 86

LAN port ............................................... 12, 23

Log (SYSLOG) ..................................... 70, 86

Page 90

MAC address .............................................. 13

Maintenance/management ......................... 69

Microsoft Excel ........................................... 39

NTP ......................................................... 22

Number ................................................. 32, 36

Participant information

Participant information le ................... 37-42

Participants page ..................................... 48

Setting participant information ................ 35

Password

Administrator (login) password of the

PJP-MC24 .................................. 19, 84

Recurring conference ................................ 55

Revision upgrade........................................ 71

Setting le ............................................. 70, 86

Setting operations using the web

browser ............................................. 17

Setting participants ..................................... 35

Settings

PJP-MC24 settings ............................ 17, 32

Setting a participant's ProjectPhones ..... 43

SIP domain name ................................. 34, 46

Specications ............................................. 87

STATUS LED .................................. 11, 77, 79

Summer time .............................................. 22

SYSLOG ............................................... 70, 86

Authentication password of each

participant ................................... 36, 46

PJP-100H and PJP-50R settings

→ ProjectPhone

Power connector......................................... 13

Power cord ................................................. 13

POWER LED ...............................................11

Appendix

ProjectPhone .............................................. 43

Troubleshooting .......................................... 77

Web interface ............................................. 17

Page 91

Yamaha Electronics Corporation, U.S.A.

Yamaha Corporation, Asia-Pacific Music Marketing Group

THE UNITED KINGDOM/IRELAND

Yamaha Music U.K. Ltd.

GERMANY

Yamaha Music Central Europe GmbH

SWITZERLAND/LIECHTENSTEIN

Yamaha Music Central Europe GmbH, Branch Switzerland

AUSTRIA

Yamaha Music Central Europe GmbH, Branch Austria

CZECH REPUBLIC/SLOVAKIA/ HUNGARY/SLOVENIA

Yamaha Music Central Europe GmbH, Branch Austria, CEE Department

POLAND

Yamaha Music Central Europe GmbH, So.z. o.o. Oddzial w Polsce

THE NETHERLANDS/ BELGIUM/LUXEMBOURG

Yamaha Music Central Europe GmbH, Branch Benelux

FRANCE

Yamaha Musique France

ITALY

Yamaha Musica Italia S.P.A.

SPAIN/PORTUGAL

Yamaha Musica Iberica, S.A.

SWEDEN/FINLAND/NORWAY/ ICELAND

Yamaha Scandinavia AB

DENMARK

YS Copenhagen Liaison Office

OTHER EUROPEAN COUNTRIES

Yamaha Music Central Europe GmbH

Yamaha Corporation,

Asia-Pacific Music Marketing Group

TURKEY/CYPRUS

Yamaha Music Central Europe GmbH

OTHER COUNTRIES

Yamaha Corporation, Asia-Pacific Music Marketing Group

THE PEOPLE'S REPUBLIC OF CHINA

Yamaha Music & Electronics (China) Co.,Ltd.

OTHER ASIAN COUNTRIES

Yamaha Corporation, Asia-Pacific Music Marketing Group

Yamaha Corporation,

Asia-Pacific Music Marketing Group

NORTH AMERICA

CENTRAL & SOUTH

AMERICA

EUROPE

AFRICA

MIDDLE EAST

ASIA

OCEANIA

HEAD OFFICE

Yamaha Corporation, Sound Network Division

Page 92

YAMAHA CORPORATION

10-1 Nakazawa-cho, Naka-ku, Hamamatsu, Shizuoka 430-8650, Japan

Printed in Japan

WN08850

This owner’s manual is based on the latest version of the firmware as of December, 2007. The functions and specifications could be possibly added or changed by a firmware update. Visit the PJP website to obtain the latest firmware and manuals.

PJP website: http://www.yamaha.co.jp/english/product/projectphone/

As of December, 2007

Yamaha PJP-MC24 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Read This First

Notations Used in This Manual

About the Product

Introduction

Component Names and Functions

Front

Rear/bottom

Setup Flowchart

Getting Started

1. Set the LAN Port IP Address of the PJP-MC24

2. Specify a Default Gateway

3. Specify a DNS Server

4. Specify IP Addresses to be Checked with IP Keepalive

Setting up a Conference

Registering a Conference Time and Participants (Reserving a Conference)

Starting a Conference

Ending a Conference

Starting a Conference without a Reservation

Starting a Conference with One ProjectPhone Calling Other Project Phone

Performing Device Maintenance

Utilizing Latest Functions (Revision Upgrade)

If you suspect a failure

Troubleshooting

Initializing the PJP-MC24

If You Forget Your Password

Contacting Customer Support

Before Contacting Customer Support

Appendix

Index