Xycom 4117T User Manual

4117T
17” Light Duty Industrial PC
 2007 XYCOM AUTOMATION, LLC Printed in the United States of America
Revision Record
Revision Description Date
A Manual Released 9/06 B Name change, correct where applicable with document 4/07
Part Number 144811 (B)
Trademark Information
Xycom and Xycom Automation are trademarks of Xycom Automation, L.L.C.
Xycom Automation, L.L.C. now is referred to as Pro-face through a D.B.A. The Pro-face name and logo will replace the Xycom name and logo on all documents where possible.
Pro-face is a trademark of Digital Electronics Corporation.
Brand or product names may be registered trademarks of their respective owners. Windows® is a registered trademark of Microsoft Co the United States and other countries.
Copyright Information
This document is copyrighted by Xycom Automation, L.L.C. (Xycom) and shall not be reproduced or copied without expressed written authorization from Xycom Automation, L.L.C.
The information contained within this document is subject to change without notice. Pro-face does not guarantee the accuracy of the information.
United States FCC Part 15, Subpart B, Class A EMI Compliance Statement: NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to
part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his or her own expense.
For European Users - WARNING:
This is a Class A product. In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures.
INSTALLATION: Electromagnetic Compatibility WARNING:
The connection of non-shielded equipment interface cables to this equipment will invalidate FCC EMI and European Union EMC compliance and may result in electromagnetic interference and/or susceptibility levels which are in violation of regulations applying to the legal operation of this device. It is the responsibility of the system integrator and/or user to apply the following directions relating to installation and configuration:
All interface cables must include shielded cables. Braid/foil type shields are recommended. Communication cable connectors must be metal, ideally zinc die-cast backshell types, and provide 360-degree protection about the interface wires. The cable shield braid must be terminated directly to the metal connector shell, ground drain wires alone are not adequate.
Protective measures for power and interface cables as described within this manual must be applied. Do not leave cables connected to unused interfaces or disconnected at one end. Changes or modifications to this device not expressly approved by the manufacturer could void the user’s authority to operate the equipment.
EMC compliance is, in part, a function of PCB design. Third party add-on AT/XT peripheral PCB assemblies installed within this apparatus may void EMC compliance. FCC/CE compliant PCB assemblies should always be used where possible. PRO-FACE can accept no responsibility for the EMC performance of this apparatus after system integrator/user installation of PCB assemblies not manufactured and/or expressly tested and approved for compliance by PRO-FACE. It is the responsibility of the system integrator/user to ensure that installation and operation of such devices does not void EMC compliance.
Table of Contents
CHAPTER 1 – INTRODUCTION .................................................................................................................................1
GENERAL INFORMATION...............................................................................................................................................1
Standard Features ...............................................................................................................................................1
LCD Display .........................................................................................................................................................2
Touch Screen.......................................................................................................................................................2
FRONT AND SIDE PANELS ............................................................................................................................................4
UNPACKING THE SYSTEM .............................................................................................................................................5
QUICK STARTUP .........................................................................................................................................................5
CHAPTER 2 — INSTALLATION .................................................................................................................................6
INSTALLATION OVERVIEW.............................................................................................................................................6
MECHANICAL DIMENSIONS............................................................................................................................................8
MOUNTING OPTIONS....................................................................................................................................................9
Panel Mounting ....................................................................................................................................................9
Wall Mounting ....................................................................................................................................................11
Arm Mounting.....................................................................................................................................................13
CHAPTER 3 – ICPMB-7570 MOTHERBOARD.........................................................................................................14
ICPMB-7570 CPU Board ...................................................................................................................................14
Product Overview...............................................................................................................................................14
Specifications.....................................................................................................................................................14
Graphics Support ...............................................................................................................................................15
Display ...............................................................................................................................................................15
Internal Graphics Features ................................................................................................................................15
Intel® Embedded Graphics Drivers ...................................................................................................................15
ICPMB-7570E CPU BOARD LAYOUT ........................................................................................................................16
Jumper Settings .................................................................................................................................................17
JP2: Clear CMOS Setup ....................................................................................................................................17
JP4: CF card setup ............................................................................................................................................18
JP5: LCD voltage setup .....................................................................................................................................18
JP6: RS-232/485 Setup(for COM3) ...................................................................................................................18
Connector Pin Outs............................................................................................................................................19
AMI BIOS SETUP ....................................................................................................................................................28
Starting Setup ....................................................................................................................................................28
Using Setup .......................................................................................................................................................30
SETUP SUBMENU: MAIN .............................................................................................................................................30
SETUP SUBMENU: ADVANCED..............................................................................................................................31
CPU CONFIGURATION...............................................................................................................................................32
IDE CONFIGURATION ................................................................................................................................................33
PRIMARY IDE MASTER ..............................................................................................................................................34
FLOPPY CONFIGURATION ...........................................................................................................................................37
SUPER I/O CONFIGURATION.......................................................................................................................................38
H/W HEALTH CONFIGURATION ...................................................................................................................................40
REMOTE ACCESS CONFIGURATION .............................................................................................................................41
USB CONFIGURATION ...............................................................................................................................................42
CHAPTER 4 – MAINTENANCE ................................................................................................................................61
GENERAL PREVENTIVE MAINTENANCE.........................................................................................................................61
Fuse Replacement .............................................................................................................................................61
RECOMMENDED HARD DRIVE PREVENTIVE MAINTENANCE.............................................................................................61
PRODUCT REPAIR PROGRAM / RETURNING A UNIT TO PRO-FACE ...................................................................................62
CHAPTER 5 – TROUBLESHOOTING.......................................................................................................................63
DIAGNOSTIC TESTING ................................................................................................................................................63
RUNNING THE TESTS .................................................................................................................................................65
REINSTALLING OPERATING SYSTEMS ..........................................................................................................................66
4117T Light Duty Industrial PC Table of Contents
Windows

2000 Reinstallation ...........................................................................................................................66
Windows XP® Reinstallation ..............................................................................................................................66
INSTALLING DRIVERS .................................................................................................................................................67
Video Drivers .....................................................................................................................................................67
Touch Screen Drivers ........................................................................................................................................67
Miscellaneous Drivers ........................................................................................................................................68
APPENDIX A TECHNICAL SPECIFICATIONS.........................................................................................................69
HARDWARE SPECIFICATIONS ......................................................................................................................................69
* NOMINAL POWER IS MEASURED FOR A BASE CONFIGURATION ONLY. ANY ADDITIONAL EXPANSION AND/OR
DEVICES WILL INCREASE THE INPUT POWER REQUIRED.ENVIRONMENTAL SPECIFICATIONS .....................................69
ENVIRONMENTAL SPECIFICATIONS ..............................................................................................................................70
APPENDIX B – POWER-ON SELF-TEST MESSAGES............................................................................................71
POST MESSAGES ....................................................................................................................................................71
POST BEEP ............................................................................................................................................................71
ERROR MESSAGES....................................................................................................................................................71
APPENDIX C – HOW TO UPGRADE A NEW BIOS .................................................................................................75
BIOS UPDATE PROCEDURE.......................................................................................................................................75
RECOVERING YOUR OLD BIOS ..................................................................................................................................76
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Chapter 1 – Introduction
General Information
The 4117T 17" LCD TFT Panel PC, takes advantage of a modern flat-panel display, ICPMB-7560 CPU board, drive spaces and a power supply for minimum size. It is an IBM PC/AT® compatible computer specially designed to meet the applications for light duty environments.
Standard Features
The 4117T comes standard with the following features:
•••• ICPMB-7570 CPU board equipped with a high performance socket Pentium
1.4GHz CPU with 400 MHz front system bus and 2MB cache
•••• 4X AGP video controller
•••• 10/100 and 10/100/1000 Base T Ethernet ports
•••• 2 USB 2.0 ports
•••• Audio (in/out/mic)
•••• Three RS-232 serial ports
•••• Video, printer, and PS/2 ports
•••• 17” flat panel TFT XGA (1280 x 1024) LCD
•••• 100-240 VAC, 50-60 Hz power supply
•••• Analog resistive touch screen
•••• Internal 80GB hard disk drive
•••• Slim line CD-R/W with DVD-ROM drive
•••• 2 DDR 333 sockets, 512MB SDRAM DIMM
•••• 1 half-length of PCI expansion port
•••• AC power supply
•••• NEMA 4/4X/12 front panel
•••• RoHS compliant
•••• Windows
Optional Features:
•••• DDR 333 1GB - 2GB SDRAM DIMM
•••• DVD +/-RW
•••• Windows
®
2000 Operating System
®
XP Operating System
®
M
4117T Light Duty Industrial PC Chapter 1 – Introduction
LCD Display
Table 1-1 identifies the features of the 4117T LCD display.
Table 1-1. 4117T LCD Display Specifications
Display Model AUO
Display Type 17” TFT color
Resolution 1280 x 1024
Maximum colors 16.2M
Brightness 300 cd/m
2
Touch Screen
Table 1-2 identifies important specifications of the 4117T touch screen.
Table 1-2. 4117T Touch Screen Specifications
Touch Screen Model Description
Screen Type Eight wire analog resistive touch screen
Resolution Continuous
Light Transmission Typical value 75%
Surface Hardness 4H (Test condition: ASTM D3363-92A)
Support Driver Supports Windows 2000/XP
The figures on the next several pages show the internal and external components on the front and back panels of the unit to help you locate features relevant to installation.
Figure 1-1. I/O Panel
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4117T Light Duty Industrial PC Chapter 1 – Introduction
Back Panel
The diagram below shows the back panel of the 4117T. For maintenance, installation or upgrade, first remove the back cover by unfastening 13 screws as shown in the diagram below.
Figure 1-2. System Back Panel
Caution
Before any installation or un-installation, please take precautions to prevent damage to the components due to static electricity.
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4117T Light Duty Industrial PC Chapter 1 – Introduction
Front and Side Panels
One CD R/W- DVD is accessible from the side of the chassis.
Logo
Figure 1-3. Right Side View
Figure 1-4. Left Side View
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4117T Light Duty Industrial PC Chapter 1 – Introduction
Unpacking the System
When you remove the system from its shipping container, verify that you have the parts listed below. Save the box and inner wrapping in the event you need to reship the unit.
•••• 4117T Unit
•••• Documentation kit, which includes:
Power cable
Twelve panel mounting clamps
Documentation and Support Library CD-ROM
Operating System Recovery Media or retail operating system (CD-
ROM)
Quick Startup
This section gives you the steps to get the system up and running without explaining the capabilities and options.
Warning
Remove power from the unit and disconnect the power cord before making any adjustments to the inside or outside of the computer.
To prepare the system for use, perform the following steps.
1. Attach optional keyboard to the keyboard port, and optional mouse to the mouse port.
2. Confirm that the 100-240 VAC selector switch on the power supply is set appropriately.
3. Attach the power cord from the power receptacle to a properly grounded 100­240 VAC, 50-60 Hz outlet.
4. Turn on power to the unit (via an outlet power switch if applicable). The system will boot up into the operating system.
5. Install application software via the CD-ROM, or the network.
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Chapter 2 — Installation
Installation Overview
The rugged design of the 4117T unit allows it to be installed in most industrial environments. The system is generally placed in a NEMA 4/4X/12 enclosure to protect against contaminants such as dust, and moisture. Metal enclosures also help minimize the effects of electromagnetic radiation that nearby equipment can generate.
Read the following sections carefully to be sure that you are complying with all the safety requirements.
1. Select a NEMA rated enclosure and place the unit to allow easy access to the system ports (see other sections in this chapter and Appendix A).
To assure a NEMA 4 seal choose an approved enclosure that has a 14-
gauge (0.075 in/1.9 mm thick steel or 0.125 in/3.2 mm thick aluminum) front face.
Be sure to account for the unit’s depth when choosing the depth of the
enclosure.
2. Create a cutout in the enclosure (see Figure 2-2).
Be sure to place the unit at a comfortable working level
Make sure the area around the cutout is clean and free from metal burrs
3. Mount the unit in an upright position and properly secure the unit into the panel.
Tighten the twelve panel mounting clamps to 25 inch-pounds (2.8
Newton-meters / 28Kgf cm).
4. Attach one end of the power cord to the power receptacle on the unit and the other end to a properly grounded 100-240 VAC, 50-60 Hz outlet.
5. Turn on power to the system. The system will boot up the installed operating system.
6. Install the application software via a CD-ROM, or the network.
Additional aspects to take into account when mounting your 4117T unit:
•••• Consider locations of accessories such as AC power outlets and lighting (interior
lighting and windows) for installation and maintenance convenience
•••• Prevent condensation by installing a thermostat-controlled heater or air
conditioner
•••• To allow for maximum cooling, avoid obstructing the airflow
4117T Light Duty Industrial PC Chapter 2 – Installation
•••• Place any fans or blowers close to the heat generating devices. If using a fan,
make sure that outside air is not brought into the enclosure unless a fabric or other reliable filter is used. This filtration prevents conductive particles and other harmful contaminants from entering the enclosure.
•••• Do not select a location near equipment that generates excessive electromagnetic
interference (EMI) or radio frequency interface (RFI). Examples of these types of equipment are: high power welding machines; induction heating equipment; and large motor starters.
•••• Place incoming power line devices (such as isolation or constant voltage
transformers, local power disconnects, and surge suppressers) away from the system. The proper location of incoming line devices keeps power wire runs as short as possible and minimizes electrical noise transmitted to the unit.
•••• Make sure the location does not exceed the unit’s shock, vibration, and
temperature specifications
•••• Install the unit in the rack or panel in such a way as to ensure that it does not
cause a hazard from uneven mechanical loading
•••• Incorporate a readily-accessible disconnect device in the fixed wiring on
permanently connected equipment
•••• Avoid circuit overloading of the supply circuit
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4117T Light Duty Industrial PC Chapter 2 – Installation
Mechanical Dimensions
Front Panel: 17.79” (451.61 mm) x 13.99”(355.25 mm) x 0.39”(9.79 mm) (WxHxD)
Cabinet: 15.1” (339.98 mm) x 12.91” (328 mm) x 4.94” (125.41 mm) (WxHxD)
Note: All dimensions in mm)
Figure 2-1. Unit Dimensions
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4117T Thin Line Industrial Flat Panel PC Chapter 2 – Installation
Mounting Options
The 4117T can be mounted to a panel, to the wall, or to an arm. The following sections describe each mounting option for the 4117T.
Panel Mounting
The 4117T is designed for panel mounting. Before mounting the 4117T to the panel, check the cut out dimensions as shown in Figure 2-2. Then, mount it to the panel using twelve supporters, as shown in the Figure 2-3 and Figure 2-4 (see next page).
13.1” (332.74mm)
13.59” (344.93mm)
Figure 2-2. Panel Cutout Dimensions
4117T Thin Line Industrial Flat Panel PC Chapter 2 – Installation
Figure 2-3. Panel Mounting Diagram
Figure 2-4 Panel Mounting Diagram
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4117T Thin Line Industrial Flat Panel PC Chapter 2 – Installation
Wall Mounting
The 4117T is suitable for wall mount using the included brackets and hardware. See Figure 2-5 for wall mounting bracket. See Figure 2-7, Figure 2-8 and Figure 2-9 for wall-mounting diagrams
.
Figure 2-5. Wall Mounting Bracket
Figure 2-6. Chassis Support Screws
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4117T Thin Line Industrial Flat Panel PC Chapter 2 – Installation
Figure 2-7. Wall Mounting Diagram – Install wall-mounting hook
Figure 2-8. Wall Mounting Diagram – Mount the bracket
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4117T Thin Line Industrial Flat Panel PC Chapter 2 – Installation
Arm Mounting
The 4117T also accommodates 75/100 mm interface pads for arm mounting. Figure 2-9 gives the dimensions for arm mounting.
All dimensions in mm
Figure 2-9. Arm Mounting Dimensions
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Chapter 3 – ICPMB-7570 Motherboard
ICPMB-7570 CPU Board
Product Overview
The 4117T is equipped with a ICPMB-7570 Socket 479 Pentium M with CPU control board. It is equipped with a high-performance processor and advanced high performance multi-mode I/O.
Specifications
The following section lists some of the features of the 855GME and the ICH4 chipsets. For more information on these two chipsets please refer to the Intel website.
400 MHz system bus delivers a high-bandwidth connection between the processor
and the platform
Integrated graphics utilizing Intel® Extreme Graphics 2 technology AGP 4X support Three USB host controllers provide high-performance peripherals with 480 Mbps of
bandwidth, while enabling support for up to six USB 2.0 ports (only two available on the I/O panel).
The latest AC '97 implementation delivers 20-bit audio for enhanced sound quality
and full surround sound capability
LAN Connect Interface (LCI) provides flexible network solutions such as 10/100 Mbps
Ethernet and 10/100 Mbps Ethernet with LAN manageability
Dual Ultra ATA/100 controllers, coupled with the Intel® Application Accelerator
support faster IDE transfers to storage devices
PCI Local Bus Specification, Revision 2.2-compliant with support for 33 MHz PCI
operations.
ACPI Power Management Logic Support Enhanced DMA controller, Interrupt controller, and timer functions Supports Audio Codec ’97, Revision 2.3 specification Alert On LAN* (AOL) and Alert On LAN 2* (AOL2)
4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
Graphics Support
The graphics features listed below are all integrated on the 855GME chipset.
Display
Analog display support Dual independent pipe support
o Concurrent: different images and native display timings on each display
device
o Simultaneous: same images and native display timings on each display
device
DVO (DVOB and DVOC) support
o Digital video out ports DVOB and DVOC with 165 MHz dot clock on each 12-
bit interface; two 12-bit channels can be combined to form one dual-channel 24-bit interface with an effective dot clock of 330 MHz
o Compliant with DVI Specification 1.0
Dedicated Local Flat Panel (LFP) LVDS interface
Internal Graphics Features
Core frequency
o Display core frequency of 133 MHz o Render core frequency of 133 MHz
Intel® Embedded Graphics Drivers
Graphics interface support
o GDI and DirectX* DirectDraw* with overlay for Windows* XP, Windows*
2000, and Windows* Embedded XP
o XFree86*, XAA, and Xv for Linux*
Multi-monitor support
o Multiple programmable configurations o Dual independent display o DVO device support/TV-Out
Dynamic display-mode support
o User definable and extensible
Embedded video BIOS
o Common port interface support o Full VGA compatibility
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
ICPMB-7570E CPU Board Layout
Figure 3-1. ICPMB-7570E Board Layout
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
Caution
Some components on ICPMB-7570E are very sensitive to static discharges. To protect it from unintended damage, be sure to follow these precautions:
1. Ground yourself to remove any static charge before touching your ICPMB-7570E. You can do it by using a grounded wrist strap at all times or by frequently touching any conducting materials that is connected to the ground.
2. Handle your ICPMB-7570E by its edges. Don’t touch IC chips, leads or circuitry if not necessary.
3. Do not plug any connector or jumper while the power is on.
4. Do not put your ICPMB-7570E unprotected on a flat surface, as the board has components on both sides.
Jumper Settings
The following table lists the functions of all the jumpers on the 4117T. The following sections describe how to set jumpers on the ICPMB-7570 board.
Table 3-1. Jumper Functions
Label
JP2 CMOS State Setting
JP4 CF Card Setting
JP5 LCD Voltage Setting
JP6 COM3 Mode RS-232 or RS-485 Setting
Function
JP2: Clear CMOS Setup
If the CPU Card fails to boot due to improper BIOS settings, use this jumper to clear the CMOS data and reset the system BIOS information. To do this, use the jumper cap to close pins 2 and 3 for a few seconds then reinstall the jumper clip back to pins 1 and
2.
If the “CMOS Settings Wrong” message displays during the boot up process, you may then try to correct the fault by pressing the F1 to enter the CMOS Setup menu. You may then do one of the following:
Enter the correct CMOS setting Load Optimal Defaults Load Failsafe Defaults.
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
After you have done one of the above, save your changes and exit the CMOS Setup menu.
JP2 DESCRIPTION
1 - 2 Normal
2 – 3
Clear CMOS
JP4: CF card setup
This jumper setting allows you to configure a CF card as either the slave or the master.
JP4 DESCRIPTION
Open Slave(Default)
Close
JP5: LCD voltage setup
Do not change this voltage. This voltage has been preset and is
compatible with the currently installed 17” TFT LCD screen. If you
change this jumper setting you may cause damage to the system.
This jumper sets the voltage for the LCD screen. This setting MUST NOT be changed.
Master
WARNING:
JP5
1-2
2-3 5V
DESCRIPTION
3.3V(Default)
JP6: RS-232/485 Setup(for COM3)
This jumper allows you to configure the COM3 serial port as a RS-485 compatible serial communications port (must also connect an interface cable from a 4117T I/O plate to the 14 pin COM3 header).
JP6
1-2
2-3 RS-485
DESCRIPTION
RS-232(Default)
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
Connector Pin Outs
The following describes how to connect peripherals, switches and indicators to ICPMB-7570 board.
Peripheral Interface Connectors
The 4117T flat panel PC motherboard, the ICPMB-7570 comes with a number of peripheral interface connectors and configuration jumpers listed in Chapter 3. The pinouts for these connectors are listed below:
CN5: Front Panel Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 2 3 4 5 6 7 GND 8 LCD Rotate
CN9: DISC LED
PIN NO.
CN12 : System Panel Connectors
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1-3 POWER LED 2-8 SPEAKER
5-7 PWR BUTTON 10-12 RESET
9-11 HDLED
1
2
DESCRIPTION
+LED
-LED
IDE1: Primary IDE Interface Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 RESET# 2 GROUND
3 DATA 7 4 DATA 8
5 DATA 6 6 DATA 9
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
7 DATA 5 8 DATA 10
9 DATA 4 10 DATA 11
11 DATA 3 12 DATA 12
13 DATA 2 14 DATA 13
15 DATA 1 16 DATA 14
17 DATA 0 18 DATA 15
19 GROUND 20 N/C
21 IDE DRQ 22 GROUND
23 IOW# 24 GROUND
25 IOR# 26 GROUND
27 IDE CHRDY 28 GROUND
29 IDE DACK 30
31 INTERRUPT 32 N/C
33 SA1 34 N/C
35 SA0 36 SA2
37 HDC CS0# 38 HDC CS1#
39 HDD ACTIVE# 40 GROUND
IDE2: Secondary IDE Interface Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
GROUND– DEFAULT
1 RESET# 2 GROUND
3 DATA 7 4 DATA 8
5 DATA 6 6 DATA 9
7 DATA 5 8 DATA 10
9 DATA 4 10 DATA 11
11 DATA 3 12 DATA 12
13 DATA 2 14 DATA 13
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
15 DATA 1 16 DATA 14
17 DATA 0 18 DATA 15
19 GROUND 20 N/C
21 IDE DRQ 22 GROUND
23 IOW# 24 GROUND
25 IOR# 26 GROUND
27 IDE CHRDY 28 GROUND
29 IDE DACK 30
31 INTERRUPT 32 N/C
33 SA1 34 N/C
35 SA0 36 SA2
37 HDC CS0# 38 HDC CS1#
39 HDD ACTIVE# 40 GROUND
41 VCC 42 VCC
43 GROUND 44 N/C
CN7: Compact Flash Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 GROUND 26 VCC-IN CHECK1
GROUND– DEFAULT
2 DATA 3 27 DATA 11
3 DATA 4 28 DATA 12
4 DATA 5 29 DATA 13
5 DATA 6 30 DATA 14
6 DATA 7 31 DATA 15
7 HDC_CS0# 32 HDC_CS1
8 N/C 33 N/C
9 GROUND 34 IOR#
10 N/C 35 IOW#
11 N/C 36 VCC_COM
12 N/C 37 IRQ15
13 VCC_COM 38 VCC_COM
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
14 N/C 39 CSEL
15 N/C 40 N/C
16 N/C 41 HDD_RESET
17 N/C 42 IORDY
18 SA2 43 SDREQ
19 SA1 44 SDACK#
20 SA0 45 HDD_ACTIVE#
21 DATA 0 46 66DET
22 DATA 1 47 DATA 8
23 DATA 2 48 DATA 9
24 N/C 49 DATA 10
25 VCC-IN CHECK2 50 GROUND
FDD1 :FLOPPY CONNECTOR
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 GND 2 DENSEL
3 GND 4 NC
5 NC 6 NC
7 GND 8 INDEX
9 GND 10 MTRA
11 GND 12 DRVB
13 GND 14 DRVA
15 GND 16 MTRB
17 GND 18 DIR
19 GND 20 STEP
21 GND 22 WDATA
23 GND 24 WGATE
25 GND 26 TRK0
27 GND 28 WPT
29 GND 30 RDATA
31 GND 32 SIDE1
33 GND 34 DSKCHG
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
CN1.A : Parallel Port Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 STROBE# 2 DATA 0
3 DATA 1 4 DATA 2
5 DATA 3 6 DATA 4
7 DATA 5 8 DATA 6
9 DATA 7 10 ACKNOWLEDGE
11 BUSY 12 PAPER EMPTY
13 PRINTER SELECT 14 AUTO FORM FEED #
15 ERROR# 16 INITIALIZE
17 PRINTER SELECT LN# 18 GROUND
19 GROUND 20 GROUND
21 GROUND 22 GROUND
23 GROUND 24 N/C
25 GROUND 26
CN1.B : COM1 Connector(RS-232)
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 DCD1 2 DSR1
3 RX1 4 RTS1
5 TX1 6 CTS1
7 DTR1 8 RI1
9 GND 10 GND
CN1.C : CRT(15-pin Female Connector)
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 RED 9 NC
2 GREEN 10 GROUND
3 BLUE 11 NC
4 NC 12 DDCDAT
5 GROUND 13 HSYNC
6 GROUND 14 VSYNC
7 GROUND 15 DDCCLK
8 GROUND
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
J5 (Dual DB-9 CONNECTOR): COM2,COM3(RS-232)
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 DCD2/3 2 DSR2/3
3 RX2/3 4 RTS2/3
5 TX2/3 6 CTS2/3
7 DTR2/3 8 RI2/3
9 GND 10 GND
COM3 : COM3(RS-232/485) (14-pin Pin Header, Shared with J5.Com3)
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 DCD3 2 DSR3
3 RX3 4 RTS3
5 TX3 6 CTS3
7 DTR3 8 RI3
9 GND 10 GND
11 TX3+ 12 TX3-
13 RX3+ 14 RX3-
COM4 : COM4(10-pin Pin Header, Shared with J5.Com3)
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 DCD4 2 DSR4
3 RX4 4 RTS4
5 TX4 6 CTS4
7 DTR4 8 RI4
9 GND 10 GND
KB_MS1 : PS/2 Keyboard & Mouse Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 KB DATA 7 MS DATA
2 NC 8 NC
3 GND 9 GND
4 5V 10 5V
5 KB CLK 11 MS CLK
6 NC 12 NC
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4117T Light Duty Industrial PC Chapter 3 – ICPMB-7570 CPU Board & BIOS Setup
USB1: USB(0~1) Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 USBVCC0 2 USBVCC1 3 D0- 4 D1­5 D0+ 6 D1+ 7 USBGND0 8 USBGND1
USB2: USB(2~3) Connector(2*4 Pin header)
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 USBVCC2 2 USBGND3 3 D2- 4 D3+ 5 D2+ 6 D3­7 USBGND2 8 USBVCC3
USB3,USB4: USB(4~5) Connector(1*5 Pin header)
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 GND 2 USBVCC4 3 GND 4 D4+ 5 D4-
LAN1: DUAL RJ45 Connector
PIN NO. Description PIN NO. Description
A1 MDIOA0+ B1 MDIOB0+
A2 MDIOA0- B2 MDIOB0-
A3 MDIOA1+ B3 MDIOB1+-
A4 MDIOA1- B4 MDIOB1-
A5 MDIOA2+ B5 NC
A6 MDIOA2- B6 NC
A7 MDIOA3+ B7 NC-
A8 MDIOA3- B8 NC
A9 NC B9 NC
A10 NC B10 NC
A11 LINK1000 B11 VCC
A12 LINK100 B12 LINK100
A13 ACT B13 ACT
A14 LINK B14 LINK
A15-17 GND B15-17 GND
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CN8: LCD LVDS Interface Connector
PIN NO. Description PIN NO. Description
1 GND 2 GND
3 LVDS_Y3+ 4 LVDS_Y3-
5 LVDS_CLK+ 6 LVDS_CLK-
7 LVDS_Y2+ 8 LVDS_Y2-
9 LVDS_Y1+ 10 LVDS_Y1-
11 LVDS_Y0+ 12 LVDS_Y0-
13 GND 14 GND
15 LVDSB_Y3+ 16 LVDSB_Y3-
17 LVDSBCLK+ 18 LVDSBCLK-
19 LVDSB_Y2+ 20 LVDSB_Y2-
21 LVDSB_Y1+ 22 LVDSB_Y1-
23 LVDSB_Y0+ 24 LVDSB_Y0-
25 GND 26 GND
27 VCC_LCD 28 VCC_LCD
29 VCC_LCD 30 VCC_LCD
CN3: Inverter Power Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 VCC12 2 VCC12 3 BKLT_EN 4 BKLT_ADJ 5 GND 6 GND
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PW1: ATX Power Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 3.3V 11 3.3V
2 3.3V 12 -12V
3 GND 13 GND
4 5V 14 PSON
5 GND 15 GND
6 5V 16 GND
7 GND 17 GND
8 PWR OK 18 -5V
9 5VSB 19 5V
10 12V 20 5V
DIO1: 8 Bits GPIO Connector
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 GND 2 VCC5
3 GPIO0 4 GPIO1
5 GPIO2 6 GPIO3
7 GPIO4 8 GPIO5
9 GPIO6 10 GPIO7
CPU_FAN1,SYS_FAN1,SYS_FAN2: Fan Connector
PIN NO. DESCRIPTION
1 Fan Speed Detect
2 +12V
3 GND
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CN11: Audio Connector (Shared With AUDIO1)
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
1 Speaker out R 2 GND
3 Speaker out L 4 GND
5 Line out R 6 Line out L
7 GND 8 GND
9 Line in R 10 Line in L
11 GND 12 GND
13 NC 14 NC
15 MIC1/CEN OUT 16 LFE OUT
IR1: IR Interface
PIN NO. DESCRIPTION PIN NO. DESCRIPTION
AMI BIOS Setup
This section describes the AMI Setup program built into the ROM BIOS. The setup program allows users to modify the basic system configuration. This special information is then stored in battery-backed RAM so that it retains the Setup information when the power is turned off.
For Advanced Users Only – Changing settings in the BIOS to values other than the defaults may cause the computer to stop functioning correctly.
Starting Setup
1 VCC5 2 NC
3 IRRX 4 GND
5 IRTX 6
Warning
The AMI BIOS is immediately activated when you first power on the computer. The BIOS reads the system information contained in the CMOS and begins the process of checking out the system and configuring it. When it finishes, the BIOS will seek an operating system on one of the disks and then launch and turn control over to the operating system.
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While the BIOS is in control, the Setup program can be activated in one of two ways:
1. By pressing <Del> immediately after switching the system on, or
2. By pressing the <Del> key when the following message appears briefly at the bottom of the screen during the POST (Power On Self Test).
Press DEL to enter SETUP.
If the message disappears before you respond and you still wish to enter Setup, restart the system to try again by turning it OFF then ON or pressing the "RESET" button on the system case. You may also restart by simultaneously pressing <Ctrl>, <Alt>, and <Delete> keys. If you do not press the keys at the correct time and the system does not boot, an error message will be displayed and you will again be asked to...
PRESS F2 TO CONTINUE, DEL TO ENTER SETUP
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Using Setup
In general, you use the arrow keys to highlight items, press Enter to select, use the PgUp and PgDn keys to change entries, press F1 for help and press Esc to quit. The following table provides more detail about how to navigate in the Setup program using the keyboard.
Setup submenu: Main
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Setup submenu: Advanced
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CPU Configuration
Options summary
Intel(R) SpeedStep(tm) tech.
Disable CPU TM function
Enable Optimal Default, Failsafe Default
Maximum Speed
Minimum Speed
Automatic Optimal Default
Disable Failsafe Default
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IDE Configuration
Options summary
OnBoard PCI IDE Controller
Disable
Primary
Secondary
Both Optimal Default, Failsafe Default
Disable Optimal Default, Failsafe Default Hard Disk Write Protect
Enable
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IDE Detect Time Out (Sec)
0
5
10
15
20
25
30
35 Optimal Default, Failsafe Default
ATA(PI) 80Pin Cable
Host & Device Optimal Default, Failsafe Default
Dtection
Host
Device
Primary IDE Master
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Options summary
Type
Not Installed
Auto Optimal Default, Failsafe Default
CDROM
ARMD
Select the type corresponding to the device present.
Not Installed : No device
Auto : Auto detected
CDROM: ATAPI CDROM
ARMD : ATAPI Removable Media Device
Disabled LBA/Large Mode
Auto Optimal Default, Failsafe Default
Disabled: Disables LBA Mode.
Auto: Enables LBA Mode if the device supports it and the device is not already formatted with LBA Mode disabled.
Disabled Block (Multi-Sector
Transfer)
Auto Optimal Default, Failsafe Default
Disabled: The Data transfer from and to the device occurs one sector at a time.
Auto: The Data transfer from and to the device occurs multiple sectors at a time if the device
supports it.
PIO Mode
Auto Optimal Default, Failsafe Default
0
1
2
3
4
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DMA Mode
Select DMA Mode.
Auto : Auto detected
Auto Optimal Default, Failsafe Default
SWDMA0
SWDMA1
SWDMA2
MWDMA0
MWDMA1
MWDMA2
UDMA0
UDMA1
UDMA3
UDMA4
SWDMA n: SingleWord DMA n
MWDMA n: MultiWord DMA n
UDMA n : Ultra DMA n
S.M.A.R.T.
Auto Optimal Default, Failsafe Default
Disabled
Enabled
S.M.A.R.T. stands for “Self-Monitoring, Analysis and Reporting Technology”.
Disabled Optimal Default, Failsafe Default 32Bit Data Transfer
Enabled
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Floppy Configuration
Options summary
Disabled Floppy A
360 KB 51/4” Optimal Default, Failsafe Default
1.2 MB 51/4”
720 KB 31/2”
1.44 MB 31/2”
2.88 MB 31/2”
Select the floppy drive type.
** Support only Floppy A, no Floppy B.
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Super I/O Configuration
Options summary :
OnBoard Floppy Controller
Serial Port1 Address
Serial Port1 Mode
Enable Optimal Default, Failsafe Default
Disable Optimal Default, Failsafe Default Floppy Driver Swap
Enable **No Function
3F8/IRQ4 Optimal Default, Failsafe Default
3E8/IRQ4
2E8/IRQ3
Normal Optimal Default, Failsafe Default
IrDA
ASK IR
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Serial Port2 Address
2F8/IRQ3 Optimal Default, Failsafe Default
3E8/IRQ4
2E8/IRQ3
Serial Port2 Mode
Normal Optimal Default, Failsafe Default
IrDA
ASK IR
Parallel Port Address
378 Optimal Default, Failsafe Default
278
3BC
Parallel Port Mode Normal Optimal Default, Failsafe Default
EPP
ECP
EPP+ECP
Digital I/O port
Serial Port3 Address
Serial Port3 IRQ
IRQ5 Parallel Port IRQ
IRQ7 Optimal Default, Failsafe Default
201h
221h
241h
261h
281h Optimal Default, Failsafe Default
3E8 Optimal Default, Failsafe Default
2E8
2F0
2E0
3
4
10
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11 Optimal Default, Failsafe Default
Serial Port4 Address 3E8
2E8 Optimal Default, Failsafe Default
2F0
2E0
Serial Port5 IRQ 3
4
10 Optimal Default, Failsafe Default
11
Allows BIOS to Select Serial Port1 Base Addresses.
H/W Health Configuration
Options summary
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Disabled H/W Health function
Enable Optimal Default, Failsafe Default
Fan 1 Mode Setting
Full On Mode Optimal Default, Failsafe Default
Automatic mode
PWM Manually mode
Remote Access Configuration
Options summary
Disabled Optimal Default, Failsafe Default Remote Access
Enable
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USB Configuration
Options summary
USB function
Disabled
2 USB Ports
4 USB Ports
6 USB Ports Optimal Default, Failsafe Default
Legacy USB Support Disabled
Enable Optimal Default, Failsafe Default
Disable Failsafe Default USB 2.0 Controller
Enable Optimal Default
FullSpeed USB 2.0 Controller Mode
HiSpeed ** Only exist when enable USB 2.0
Controller
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Advanced PCI/PnP Settings
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Options summary
PCI Latency Timer
No Optimal Default, Failsafe Default Plug & Play O/S
Yes
32 Optimal Default, Failsafe Default
64
96
128
160
192
224
248
Yes Optimal Default, Failsafe Default Allocate IRQ to PCI VGA
No
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Disable Optimal Default, Failsafe Default Palette Snooping
Enable
PCI IDE BusMaster Disable Optimal Default, Failsafe Default
Enable
OffBoard PCI/ISA IDE Card
IRQ5
Auto Optimal Default, Failsafe Default
PCI Slot1
PCI Slot2
PCI Slot3
PCI Slot4
PCI Slot5
PCI Slot6
Available Optimal Default, Failsafe Default IRQ3
Reserved
Available Optimal Default, Failsafe Default IRQ4
Reserved
Available Optimal Default, Failsafe Default
Reserved
IRQ6
IRQ7
IRQ8
IRQ9
IRQ10
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
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IRQ11
IRQ12
IRQ13
IRQ14
IRQ15
DMA Channel 0
DMA Channel 1
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
DMA Channel 3
DMA Channel 5
DMA Channel 6
DMA Channel 7
Reserved Memory Size
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Available Optimal Default, Failsafe Default
Reserved
Disable Optimal Default, Failsafe Default
16k
32k
64k
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Boot Settings
Note: Correction for Boot Settings screen capture above:
Boot Settings Configuration
o Boot Device Priority o Hard Disk Drives o CD/DVD Drives
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Boot Settings Configuration
Options summary
Enable Optimal Default, Failsafe Default Quick Boot
Disable
Disable Optimal Default, Failsafe Default Boot From LAN Support
Enable
Disable Optimal Default, Failsafe Default Quite Boot
Enable
Force BIOS AddOn ROM display Mode
Keep Current Optimal Default, Failsafe Default
Off Bootup Rum-Lock
On Optimal Default, Failsafe Default
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PS/2 Mouse Support
Security Settings
Disable
Enable
Auto Optimal Default, Failsafe Default
Disable Wait For ‘F1’ If Error
Enable Optimal Default, Failsafe Default
Disable Hit ‘DEL’ Message Display
Enable Optimal Default, Failsafe Default
Disable Optimal Default, Failsafe Default Interrupt 19 Capture
Enable
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Options summary
Change Supervisor Password
Change User Password
Change User/Supervisor Password
You can install a Supervisor password, and if you install a supervisor password, you can then install a user password. A user password does not provide access to many of the features in the Setup utility.
If you highlight these items and press Enter, a dialog box appears which lets you enter a password. You can enter no more than six letters or numbers. Press Enter after you have typed in the password. A second dialog box asks you to retype the password for confirmation. Press Enter after you have retyped it correctly. The password is required at boot time, or when the user enters the Setup utility.
Clear User Password
Highlight this item and type in the current password. At the next dialog box press Enter to disable password protection.
Disable Optimal Default, Failsafe Default Boot Sector Virus Protection
Enable
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Advanced Chipset Settings
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Northbridge Chipset Configuration
Options summary
DRAM Frequency
SPD
Init. Graphic Adapter Priority
200 Mhz
266 Mhz
333 Mhz
Auto Optimal Default, Failsafe Default
Disable Configure DRAM Timing by
Enable Optimal Default, Failsafe Default
Internal VGA
AGP/Int-VGA Optimal Default, Failsafe Default
AGP/PCI
PCI/AGP
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PCI/Int-VGA
Internal Graphic Mode Select
Internal Aperture Size
Boot Display Device
Disable
Enable, 1MB
Enable, 4MB
Enable, 8MB
Enable, 16MB
Enable, 32MB Optimal Default, Failsafe Default
64MB Optimal Default, Failsafe Default
128MB
256MB
CRT
EFP
LFP
CRT+EFP
Flat Panel Type
CRT+LFP Optimal Default, Failsafe Default
640x480LVDS
800x600LVDS
1024x768LVDS 24bits
1280x1024LVDS
1400x1050LVDS
1024x768LVDS 18bits
1600x1200 48bits
1280x1024 48bits
Optimal Default, Failsafe Default
800x600 24bits
800x600 18bits
1024x768 37bits
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Southbridge Chipset Configuration
Options summary
Disabled OnBoard LAN1
Enable Optimal Default, Failsafe Default
Disabled OnBoard LAN1
Enable Optimal Default, Failsafe Default
Auto Optimal Default, Failsafe Default OnBoard AC’97 Audio
Enable
Disable Spread Spectrum Mode
Enable Optimal Default, Failsafe Default
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Power Key Configuration
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Options summary
Video Power Down Mode
Hard Disk Power Down Mode
Standby Time Out
Disabled Power Management/APM
Enable Optimal Default, Failsafe Default
Disable Optimal Default
Standby Failsafe Default
Suspend
Disable Optimal Default
Standby Failsafe Default
Suspend
Disable Optimal Default, Failsafe Default
1 Min
2 Min
4 Min
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Suspend Time Out
8 Min
10 Min
20 Min
30 Min
40 Min
50 Min
60 Min
Disable Optimal Default, Failsafe Default
1 Min
2 Min
4 Min
8 Min
10 Min
20 Min
30 Min
40 Min
50 Min
60 Min
IGNORE Keyboard & PS/2 Mouse
Monitor Optimal Default, Failsafe Default
IGNORE FDC/LPT/COM Ports
Monitor Optimal Default, Failsafe Default
IGNORE Primary Master IDE
Monitor Optimal Default, Failsafe Default
IGNORE Primary Slave IDE
Monitor Optimal Default, Failsafe Default
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IGNORE Secondary Master IDE
Monitor Optimal Default, Failsafe Default
IGNORE Secondary Slave IDE
Monitor Optimal Default, Failsafe Default
On/Off Optimal Default, Failsafe Default Power Button Mode
Suspend
Restore on AC Power Loss
Power Off
Power On
Last State Optimal Default, Failsafe Default
Resume On Ring Disable Optimal Default, Failsafe Default
Exit Options
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to save any changes that you
key can be used for this
Options summary
Save Change and Exit Highlight this item and press Enter
have made in the Setup utility and exit the Setup utility. When the Save Settings and Exit dialog box appears, select [OK] item to save the changes and exit, or press [Cancel] to return to the setup main menu. [F10] key can be used for this operation.
Discard Changes and Exit Highlight this item and press Enter to discard any changes that
you have made in the Setup utility and exit the Setup utility. When the Exit Discarding Changes dialog box appears, press [OK] to discard changes and exit, or press [Cancel] to return to the setup main menu. [ESC] key can be used for this operation.
Discard Changes If you highlight this item and press Enter, a dialog box asks if
you want to discard the settings changes for all the items in the Setup utility. Select the [OK] item to indicate Yes, and then press Enter to bypass the optimal settings changes
Load Optimal Defaults If you highlight this item and press Enter, a dialog box asks if
you want to install optimal settings for all the items in the Setup utility. Select the [OK] item to indicate Yes, and then press Enter to install the optimal settings. [F9] operation.
Load Failsafe Defaults Load Failsafe Default values for all the setup questions. [F8] key
can be used for this operation..
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Chapter 4 – Maintenance
The 4117T is designed to withstand the harsh environment of the factory floor. Routine maintenance can help keep your system in good operating condition. Preventive maintenance consists of several basic procedures that will greatly reduce the chance of system malfunction. Schedule preventive maintenance along with the regular equipment maintenance to minimize down time.
General Preventive Maintenance
Here are some preventive measures you can take:
•••• Clean the monitor screen using a non-residue cleaner such as a mild window
cleaning solution or CRT screen cleaner. Take care not to scratch the screen face.
•••• Remove dust and dirt from PC components. If dust builds up on heat sinks and
circuitry, an obstruction of heat dissipation could cause the unit to malfunction. If dust reaches the electronic boards, a short circuit could occur.
•••• Check the connections to I/O modules, especially in environments where
vibration could loosen the connections. Check to see that all plugs, sockets, terminal strips, and module connections are solid.
•••• Remove unnecessary articles, such as drawings or manuals, from the unit. They
can obstruct airflow and create hot spots, which cause the system to malfunction.
•••• Do not place noise-generating equipment near the 4117T unit.
Fuse Replacement
The 4117T unit has no accessible fuse. Return the unit to the factory for fuse replacement.
Recommended Hard Drive Preventive Maintenance
Pro-face has recognized that hard drive failures may begin to increase an average of four to five years into the life of most computers used in industrial applications. Therefore, it is our recommendation as a preventive maintenance measure that all hard drives used in these types of applications be replaced at a two year interval to avoid any down time related to hard drive failure.
The purpose of this message is to merely bring this to our customer’s attention, to offer alternative solutions, and to provide all of our customers with the excellent service they deserve.
4117T Light Duty Industrial PC Chapter 4 – Maintenance
Any questions regarding this issue may be directed to our support center at
support@profaceamerica.com.
Please note: Pro-face recommends frequent backups of your hard drive, especially before beginning preventive maintenance procedures.
Product Repair Program / Returning a Unit to Pro-face
Pro-face’s Product Repair & Customization Department (PR&C) restores equipment to normal operating condition and implements engineering changes that enhance operating specifications. Pro-face tests products returned to Pro-face with the standard Pro-face test diagnostics.
Note
Before sending the unit in for repair, back up the hard drive in case Pro-face needs to restore the hard drive to the factory default O/S load.
Follow the steps below to prepare the unit for shipment:
1. Obtain an Return Merchandise Authorization (RMA) number for your unit by visiting the Pro-face RMA Request web page and fill out the online request form:
http://www.profaceamerica.com//rma//
If you cannot fill out the online form, there is an RMA Request Form Document that can be downloaded and either E-mailed (support@profaceamerica.com) or Faxed (734-429-1010) to the Pro-face Customer Support Team.
If you have difficulty then please call the Pro-face Customer Support Team at (734) 944-0482).
2. Please have the following information:
•••• Company name, shipping and billing address
•••• Type of service desired: product repair or product exchange
•••• Product model number, part number, quantity, serial number(s), and
warranty status
•••• Failure mode and failure systems
•••• Purchase order number or repair order number
3. Make sure the front panel assembly is properly attached to the unit.
4. Attach failure information to the unit to speed processing.
5. Place the unit securely in its original packaging or an equivalent heavy-duty box.
6. Mark the RMA number on your purchase order and on the outside of the box.
7. Send the unit to the address given when you receive your RMA number.
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Chapter 5 – Troubleshooting
Diagnostic Testing
If you suspect that you are having hardware problems with your 4117T, you can use the Pro-face diagnostic utility to check out the PC’s various ports and subsystems. The diagnostic utility is on the Documentation and Support Library CD that was included with the your unit.
The first step is to create a diagnostic diskette. The following steps can be done on any computer with a CD-ROM drive:
1. Create a DOS-bootable diskette
2. Create a temporary folder on the computer hard drive
3. There is a self-extracting zip file on the Documentation and Support Library CD located in:
DRIVERS\utility\xydiag
Run that program and extract the files to the temporary folder you just created.
4. Copy the extracted files onto the DOS-bootable diskette.
When you have created the diskette, insert it into an external floppy drive, connect it to the 4117T and re-boot the unit. The menu in Figure 5–2, Main Menu, will appear following boot-up. Additional information on the tests is included in the .txt files on the diskette.
Perform the following steps before starting the system tests:
1. Place the CPU board jumpers and switches to the factory set positions.
2. Plug the female end of the AC power cable into the side of the unit and the male end into a properly grounded outlet.
3. Connect the serial loopback connector(s) and the printer cable to the appropriate connectors, and connect a PC/AT or PS/2 keyboard. Figure 5–1, Serial Loopback Connections, illustrates the wiring necessary for the loopback connection.
4. Default the CMOS setup to the factory settings.
4117T Light Duty Industrial PC Chapter 5 – Troubleshooting
Figure 5-1. Serial Loopback Connections
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Running the Tests
To run the test, insert the diagnostics disk into drive A. Turn on the computer (the diagnostics program will boot-up). Figure 5–2 shows the Main Menu.
Copyright xxxx, <Company Name> All rights reserved.
Diagnostic Tests Sequence/Selection Menu (Rel. xx)
1. WILL pause on error
2. SINGLE PASS test mode
3. Save setup to file
4. Extract setup from a file
5. Auto-select tests
6. Deselect all tests
7. Quit and exit to DOS
8. Return to previous screen
A) RAM Test
B) Video RAM Test
C) Extended RAM Test
D) Real Time Clock Test
E) COM1 Serial Port Test
F) COM2 Serial Port Test
G) COM3 Serial Port Test
H) COM4 Serial Port Test
I) Math Coprocessor Test
J) Video Adjustments Test
[ENTER]=START TESTING
Use the letters to move the cursor and select/deselect, or use the arrow keys to move, then use the [SPACE] key to select/deselect a test or function.
Figure 5-2. Main Menu
K) Video Interface Test
L) Speaker Port Test
M) LPT1: Printer Port Test
N) LPT2: Printer Port Test
O) C: Hard Drive Interface Test
P) D: Hard Drive Interface Test
Q) A: Floppy Drive Interface Test
R) B: Floppy Drive Interface Test
S) Keyboard, Keypad Tests
= Test Selected
Note
Please read the DIAG.TXT file on the diagnostics disk for detailed information about the tests.
Avoid repeated running of any hard disk diagnostic utility if you use the Solid State (Flash) drive option. The Flash drive has a limited number of writes to each logical sector. Repeated writes from a diagnostic utility will prematurely shorten the life of the drive.
Note
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4117T Light Duty Industrial PC Chapter 5 – Troubleshooting
Reinstalling Operating Systems
The 4117T CPU ships with Windows 2000 or Windows XP Professional operating systems installed. If you want to install a different operating system, refer to that operating system’s manual for directions.
Note
If you need to reinstall the Windows 98, Windows 2000, Windows NT, or Windows XP Professional operating system, you must have an internal CD-ROM drive or an external parallel port CD-ROM drive. Windows NT and Windows XP ship only on CD-ROM.
Windows 2000 Reinstallation
If you need to reinstall the Windows 2000 operating system, refer to the
Pro-face/Xycom Workstation Recovery Media Software Installation Instructions for Microsoft® Windows® 2000 (shipped with systems preinstalled with
Windows 2000). This document is devoted to the reinstallation of your Windows 2000 operating system and drivers utilizing the Recovery Media provided with your Pro-face/Xycom industrial computer.
Note
This procedure assumes that the computer hard disk drive has been completely corrupted or replaced.
Warning
This procedure will destroy data that may exist on the hard disk drive.
Windows XP® Reinstallation
If you need to reinstall the Windows® XP operating system, refer to the
Pro-face/Xycom Workstation Software Installation Instructions For Microsoft Windows XP (shipped with systems preinstalled with Windows XP). This document
is devoted to the reinstallation of your Windows XP operating system and drivers, utilizing the XP CD provided with your Pro-face/Xycom industrial computer. If you want to install a new operating system or reinstall a current operating system, refer to the Windows XP Professional CD-ROM (shipped with systems preinstalled with Windows XP Professional).
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4117T Light Duty Industrial PC Chapter 5 – Troubleshooting
Note
This procedure assumes that the computer hard disk drive has been completely corrupted or replaced.
Warning
This procedure will destroy data that may exist on the hard disk drive.
If you want to install a new operating system or reinstall a current operating system, refer to the operating system’s manual for directions.
Installing Drivers
This section describes how to install the drivers associated with the system.
Note
For further assistance, call Pro-face technical support at 734–944-0482.
Video Drivers
Video drivers and the expansion utilities are on the Documentation and Support Library CD included with the documentation kit.
Choose the video driver for your operating system from the following directory on the Documentation and Support Library CD:
\DRIVERS\VIDEO\INTEL\855GME
Touch Screen Drivers
If you have a touch screen driver that has been factory installed, you will also receive, pre-loaded and at no extra charge: Windows 2000, and Windows XP Professional touch screen drivers.
Note
If you ordered a system pre-loaded with an operating system, the touch screen driver was pre-installed.
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4117T Light Duty Industrial PC Chapter 5 – Troubleshooting
You must install the corresponding touch screen driver software if you change the operating system. The touch screen drivers are located on the Document and Support Library CD under:
\DRIVERS\TOUCHSREEN\TOUCHKIT
Miscellaneous Drivers
Refer to your operating system and peripheral manuals for information on installing drivers related to these items.
Note
If you ordered a system with Windows pre-loaded, you may have to purchase and install an external parallel port CD-ROM drive, or order your system with a CD­ROM drive pre-installed, to be able to install Windows drivers. The Windows operating system ships only on CD-ROM.
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Appendix A Technical Specifications
5.32" (135.20 mm) overall
4.94" (125.41 mm) behind front panel
This section contains the hardware and environmental specifications for the 4117T.
Hardware Specifications
The following table lists the hardware specifications for the 4117T.
Table A - 1. Hardware and Compliance Specifications
Characteristic Specification
Mechanical
Height
Width
Depth
Weight
Electrical
AC
Power Supply 200 watts Mounting Panel mount or 19” rack mount Flat Panel 17” TFT active color display Agency Approvals UL 508 (Listed), E300525
Regulatory Compliance
ROHS Compliant
13.99” (355.25 mm)
17.79" (451.614 mm)
0..385" (9.79 mm) front panel protrusion
21.3 lbs (9.66 kg)
100-240 VAC 50\60 Hz 1.0A 95W *Nominal
cUL CSA C22.2, No. 142 (Listed), E300525
FCC 47 CFR, Part 15, Class A CE EMI EN55022, Class A IMMUNITY EN61000–6-2 SAFETY IEC60950-1 HARMONICS EN61000-3-2, Class A FLICKER EN61000-3-3
* Nominal Power is measured for a base configuration only. Any additional expansion and/or devices will increase the input power required.
4117T Light Duty Industrial PC Appendix A – Technical Specifications
Environmental Specifications
Table A-2 lists the environmental and compliance specifications for the 4117T.
Table A-2. Environmental Specifications
Temperature
Operating
Non-operating
Humidity
Operating
Non-operating
Shock1
Operating
Non-operating
Vibration (5-2000 Hz)1
Operating
Non-operating
Altitude2
Operating
Non-operating
1
These values are with solid state hard drives and not rotating media drives.
2
Consistent with internal component specifications.
0˚C to 50˚C (32˚F to 122˚F)
-20˚C to 60˚C (-4˚F to 140˚F)
20% to 80% RH, non-condensing
5% to 95% RH, non-condensing
15g peak acceleration, 11 msec duration
30g peak acceleration, 11 msec duration
0.006” peak to peak displacement
1.0g maximum acceleration
0.015” peak to peak displacement
2.5g maximum acceleration
Sea level to 10,000 ft. (3,000 m)
Sea level to 40,000 ft. (12,000 m)
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Appendix B – Power-On Self-Test Messages
POST Messages
During the Power-On Self-Test (POST) if the BIOS detects an error, it will either sound a beep code or display a message.
If a message is displayed, it will be accompanied by:
PRESS F1 TO CONTINUE, CTRL-ALT-ESC OR DEL TO ENTER SETUP
POST Beep
There are two kinds of beep codes in BIOS:
Single long beep followed by three short beeps—This code indicates that a video error has occurred and the BIOS cannot initialize the video screen to display any additional information.
Repeating long beep—This code indicates that a DRAM error has occurred.
Error Messages
One or more of the following messages may be displayed if the BIOS detects an error during the POST. This list includes messages for both the ISA and the EISA BIOS.
Table B–1. Error Messages
Error Messages Cause/Solution
CMOS BATTERY HAS FAILED
CMOS CHECKSUM ERROR
DISK BOOT FAILURE, INSERT SYSTEM DISK AND PRESS ENTER
DISKETTE DRIVES OR TYPES MISMATCH ERROR - RUN SETUP
DISPLAY SWITCH IS SET INCORRECTLY
DISPLAY TYPE HAS CHANGED SINCE LAST BOOT
CMOS battery is no longer functional. It should be replaced.
Checksum of CMOS is incorrect. A weak battery may have caused this error; replace if necessary. It may also indicate that CMOS has become corrupt.
No boot device was found. This could mean that either a boot drive was not detected or the drive does not contain proper system boot files. Insert a system disk (formatted as a boot device) into Drive A: and press Enter. If you assumed the system would boot from the hard drive, make sure the controller is inserted correctly and all cables are properly attached, then reboot the system.
Type of diskette drive installed in the system is different from the CMOS definition. Run Setup to reconfigure the drive type correctly.
The display switch on the motherboard is set to a different setting than indicated in Setup. Determine which setting is correct and then either turn off the system and change the jumper, or enter Setup and change the VIDEO selection.
Since the last powering off the system, the display adapter has been changed. You must configure the system for the new display type.
4117T Light Duty Industrial PC Appendix B – Power-On Self-Test Messages
Error Messages Cause/Solution
EISA CONFIGURATION CHECKSUM ERROR PLEASE RUN EISA CONFIGURATION UTILITY
EISA CONFIGURATION IS NOT COMPLETE PLEASE RUN EISA CONFIGURATION UTILITY
ERROR ENCOUNTERED INITIALIZING HARD DRIVE
ERROR INITIALIZING HARD DISK CONTROLLER
FLOPPY DISK CNTRLR ERROR OR NO CNTRLR PRESENT
INVALID EISA CONFIGURATION PLEASE RUN EISA CONFIGURATION UTILITY
KEYBOARD ERROR OR NO KEYBOARD PRESENT
KEYBOARD IS LOCKED OUT ­UNLOCK THE KEY
MEMORY ADDRESS ERROR AT ...
MEMORY PARITY ERROR AT ... Indicates a memory parity error at a specific location. You can use this location along
MEMORY SIZE HAS CHANGED SINCE LAST BOOT
MEMORY VERIFY ERROR AT ... Indicates an error verifying a value already written to memory. Use the location along
OFFENDING ADDRESS NOT FOUND
OFFENDING SEGMENT This message is used in conjunction with the I/O CHANNEL CHECK and RAM
PRESS A KEY TO REBOOT This will be displayed at the bottom screen when an error occurs that requires you to
PRESS F1 TO DISABLE NMI, F2 TO REBOOT
RAM PARITY ERROR ­CHECKING FOR SEGMENT
SHOULD BE EMPTY BUT EISA BOARD FOUND PLEASE RUN EISA CONFIGURATION UTILITY
SHOULD HAVE EISA BOARD BUT NOT FOUND PLEASE RUN EISA CONFIGURATION UTILITY
SLOT NOT EMPTY
The EISA non-volatile RAM checksum is incorrect or cannot correctly read the EISA slot. This can indicate either the EISA non-volatile memory has become corrupt or the slot has been configured incorrectly. Verify the card is installed firmly in the slot. When this error appears, the system will boot in ISA mode allowing you to run the EISA Configuration Utility.
The slot configuration information stored in the EISA non-volatile memory is incomplete. When this error appears, the system will boot in ISA mode allowing you to run the EISA Configuration Utility.
Check that the adapter is installed correctly and all cables are firmly attached. Verify that the correct hard drive type is selected in Setup.
See the cord is correctly and firmly installed in the bus. Verify the correct hard drive type is selected in Setup. Check jumper settings on the hard drive.
Make sure the controller is installed correctly and firmly. If there are no floppy drives installed, be sure the Diskette Drive selection in Setup is set to NONE.
The non-volatile memory containing EISA configuration information was programmed incorrectly or has become corrupt. The system will boot in ISA mode allowing you to run the EISA Configuration Utility and correctly program the memory.
Make sure the keyboard is attached correctly and no keys are being pressed during the boot. If you are purposely configuring the system without a keyboard, set the error halt condition in Setup to HALT ON ALL, BUT KEYBOARD. This will cause the BIOS to ignore the missing keyboard and continue the boot.
BIOS detected the keyboard is locked. P17 of keyboard controller is pulled low.
Indicates a memory address error at a specific location. You can use this location along with the memory map for your system to find and replace the bad memory chips.
with the memory map for your system to find and replace the bad memory chips.
Memory has been added or removed since the last boot. In EISA mode use Configuration Utility to reconfigure the memory configuration. In ISA mode enter Setup and enter the new memory size in the memory fields.
with your system's memory map to locate the bad chip.
This message is used in conjunction with the I/O CHANNEL CHECK and RAM PARITY ERROR messages when the segment that has caused the problem cannot be isolated.
PARITY ERROR messages when the segment that has caused the problem has been isolated.
reboot. Press any key to reboot.
When BIOS detects a Non-maskable Interrupt condition during boot, this will allow you to disable the NMI and continue to boot, or you can reboot the system with the NMI enabled.
Indicates a parity error in Random Access Memory.
A valid board ID was found in a slot that was configured as having no board ID. When this error appears, the system will boot in ISA mode allowing you to run the EISA Configuration Utility.
The board installed is not responding to the ID request, or no board ID has been found in the indicated slot. When this error appears, the system will boot in ISA mode allowing you to run the EISA Configuration Utility.
A slot designated as empty by the EISA Configuration Utility actually contains a board. When this error appears, the system will boot in ISA mode allowing you to run the EISA Configuration Utility.
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4117T Light Duty Industrial PC Appendix B – Power-On Self-Test Messages
Error Messages Cause/Solution
SYSTEM HALTED, (CTRL-ALT­DEL) TO REBOOT ...
WRONG BOARD IN SLOT PLEASE RUN EISA CONFIGURATION UTILITY
FLOPPY DISK(S) FAIL (80)
FLOPPY DISK(S) FAIL (40)
HARD DISK(S) FAIL (80)
HARD DISK(S) FAIL (40)
HARD DISK(S) FAIL (20)
HARD DISK(S) FAIL (10)
HARD DISK(S) FAIL (08)
MANUFACTURING POST LOOP.
BIOS ROM CHECKSUM ERROR ­SYSTEM HALTED.
MEMORY TEST FAIL.
The present boot attempt has been aborted and the system must be rebooted. Press and hold down the CTRL and ALT keys and press DEL.
The board ID does not match the ID stored in the EISA non-volatile memory. When this error appears, the system will boot in ISA mode, allowing you to run the EISA Configuration Utility.
Unable to reset floppy subsystem
Floppy type dismatch
HDD reset failed
HDD controller diagnostics failed
HDD initialization error
Unable to recalibrate fixed disk
Sector Verify failed
System will repeat POST procedure infinitely while the P15 of keyboard controller is pulled low. This is also used for M/B burn in test.
The checksum of ROM address F0000H-FFFFFH is bad.
BIOS reports the memory test failed if the onboard memory is tested error.
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Appendix C – How to Upgrade a New BIOS
Please contact the Pro-face Application Engineering Department at 734-944-0482 to obtain the latest BIOS.
BIOS Update Procedure
Notes
A. This procedure will erase any prior data on that floppy, so please proceed accordingly.
B. Typically four files will be transferred, only COMMAND.COM being visible when running a simple directory listing.
C. Please leave the diskette un-write protected for the balance of this procedure.
1. Make a boot disk. Go to the DOS command prompt in MS-DOS or Windows 9x and, with an available floppy disk in "A", type "format A:/s" That will format the floppy and transfer the needed system files to it.
2. Download the BIOS upgrade file and awdflash.exe utility from an ICP web site to a temporary directory on your hard drive, or directly to the floppy formatted in step 1.
3. Copy (BIOS file and awdflash.exe) files to the boot floppy disk.
4. Reboot the system to the DOS command prompt using the boot disk made in the previous steps.
5. At the DOS command prompt, awdflash filename.xxx, (filename.xxx is the file name of the upgraded BIOS file), press Enter.
6. The first prompted option is to save the old BIOS. It is recommended that this option be selected in case it is later decided not to use the new version once it is installed. To save, enter Y. To not save, enter N.
4117T Light Duty Industrial PC Appendix C – How to Upgrade a New BIOS
Notes
A. DO NOT save the old BIOS with the same file name as the new BIOS. If the same file name is used, the new BIOS will write over the old BIOS with no prompted warning.
B. If the old BIOS is not saved write down the version number of the old BIOS and store it with your important computer documents. If not saving old BIOS, enter N (for "no") and skip to step 9.
7. Enter a NEW name for the old BIOS file, press Enter.
8. The second prompted option will be whether you want to flash your BIOS. Enter Y for yes, N for no.
Warning
Once the Enter key is pressed, DO NOT touch the keyboard, reset button, or power switch while flashing is in progress. A progress bar on the screen will show the progress of the flashing.
9. When the flashing process is complete, you will be asked to reset or
power off the system. Remove the floppy disk from the drive and reset or power off the system.
10. Reboot the system and note that the BIOS version on the initial boot-up
screen has changed to the new BIOS version. Your BIOS upgrade is now complete.
Recovering Your Old BIOS
1. Boot the system with the floppy disk that contains the new BIOS. If you do not have the floppy disk, repeat steps 1, 2, and 3 of the BIOS Upgrade Procedure above for the version of the BIOS recovering.
2. Complete steps 4 and 5 (filename.xxx is the name of the recovered BIOS file). Select N for no in step 6, and continue with steps 8, 9, and 10.
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4117T Light Duty Industrial PC Appendix C – How to Upgrade a New BIOS
Install screen:
Figure C - 1. BIOS Upgrade Screen
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4117T Light Duty Industrial PC Appendix C – How to Upgrade a New BIOS
Index
17” TFT LCD .......................................................... 18
AC '97 ....................................................................14
ACPI Power Management...................................... 14
AGP 4X .................................................................. 14
Application Accelerator .......................................... 14
Arm mounting......................................................... 13
Award BIOS setup.................................................. 14
BIOS ...................................................................... 17
BIOS recovery........................................................ 74
BIOS setup............................................................. 14
overview.............................................................28
starting ............................................................... 28
using .................................................................. 30
BIOS upgrades ...................................................... 73
CF card setup ........................................................ 18
clear CMOS...................................................... 17, 18
CMOS data ..............................................................17
Compact Flash Connector ..................................... 21
CPU ................................................................. 17, 27
CPU board ............................................................. 14
layout ................................................................. 16
product overview ................................................14
Dimensions
mechanical...........................................................8
Documentation kit .................................................... 5
Drivers
installing ............................................................. 66
miscellaneous .................................................... 67
touch screen ...................................................... 66
video .................................................................. 66
Enhanced DMA controller ......................................14
Environmental specifications ................................. 69
Error messages (power on self test .......................70
Extreme Graphics 2 ............................................... 14
Fuse
replacement ....................................................... 60
General information ................................................. 1
HDD ...........................................................20, 21, 22
Installation
driver .................................................................. 66
operating systems ..............................................65
Intel® 855GME ................................................ 14, 15
Intel® ICH4 ............................................................14
LAN ........................................................................ 14
LCD display
specifications ....................................................... 2
LCD voltage setup ................................................. 18
Maintenance .......................................................... 60
general ............................................................... 60
hard drive ........................................................... 60
Mechanical diminsions .............................................8
motherboard........................................................... 19
Mounting
arm.....................................................................13
panel .................................................................... 9
wall.....................................................................11
Operating systems
installation .......................................................... 65
panel ...................................................................... 19
Panel mounting ........................................................ 9
PCI Local Bus Specification...................................14
peripheral interface connectors.............................. 19
POST messages ....................................................70
Power on self test .................................................. 70
error messages .................................................. 70
POST beep ........................................................ 70
POST messages ................................................70
Preventive maintenance ........................................ 60
general ............................................................... 60
hard drive ........................................................... 60
Product information
CPU board ......................................................... 14
environmental specifications..............................69
general ................................................................. 1
LCD display.......................................................... 2
mechanical dimensions........................................ 8
touch screen ........................................................ 2
4117T Light Duty Industrial PC Appendix C – How to Upgrade a New BIOS
Product specifications
environmental .................................................... 69
LCD display.......................................................... 2
touch screen ........................................................ 2
Recovering the old BIOS ....................................... 74
Repairs and service ............................................... 61
Reverse side of unit
system setup ....................................................2, 3
screen .................................................................... 18
serial port ............................................................... 18
Service and repairs ................................................ 61
Side view of unit
system setup ........................................................4
Specifications
environmental .................................................... 69
LCD display.......................................................... 2
touch screen ........................................................ 2
system bus............................................................. 14
System setup
arm mounting ..................................................... 13
panel mounting .................................................... 9
reverse side of unit........................................... 2, 3
side view of unit ................................................... 4
wall mounting ..................................................... 11
Touch screen
specifications ....................................................... 2
Touch screen drivers ............................................. 66
Unit reverse side .................................................. 2, 3
Unit side view...........................................................4
Upgrading the BIOS ............................................... 73
USB 2.0.................................................................. 14
USB host controllers .............................................. 14
Video drivers .......................................................... 66
Wall mounting ........................................................ 11
http://www.profaceamerica.com
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Xycom Automation, L.L.C. 734-429-4971
Xycom Automation, LLC
Fax: 734-429-1010 734-429-4971
http://www.profaceamerica.com
Fax: 734-429-1010
Canada Sales: 905-607-3400 Northern Europe Sales: +44-1604-790-767
Canada Sales: 905-607-3400
Southern Europe Sales: +39-011-770-53-11
Northern Europe Sales: +44-1604-790-767 Southern Europe Sales: +39-011-770-53-11
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