Xutel ExChange User Guide

Xutel ExChange

Analog Phone User Manual

Version 1.0

Xutel ExChange

Xutel ExChange

Analog Phone User Manual–v1.0 02/11/05

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Xutel ExChange

Table of Contents

Xutel ExChange Analog Phone User Manual ......................... .................................................................................................................3

Accessing Xutel ExChange Features............................................................................................................................................................................ 3

Place Call (Internal or External Call) ............................................................................................................................................................................................................... 3

Put a Call on Hold .............................................................................................................................................................................................................................................. 3

Transfer a Call ..................................................................................................................................................................................................................................................... 3

Set up a Conference Call.................................................................................................................................................................................................................................... 3

Call Park ............................................................................................................................................................................................................................................................... 3

Call Forward (All Calls)...................................................................................................................................................................................................................................... 4

Disable Call Forward ALL ................................................................................................................................................................................................................................ 4

Call Forward (Busy)............................................................................................................................................................................................................................................4

Disable Call Forward (Busy) ............................................................................................................................................................................................................................. 4

Call Forward (No Answer)................................................................................................................................................................................................................................ 4

Disable Call Forward (No Answer) ................................................................................................................................................................................................................. 5

Call Pickup ........................................................................................................................................................................................................................................................... 5

Do Not Disturb .................................................................................................................................................................................................................................................. 5

Disable Do Not Disturb.................................................................................................................................................................................................................................... 5

Last Number Redial............................................................................................................................................................................................................................................ 5

Accessing Voice Mail at the office ................................................................................................................................................................................................................... 5

Accessing Voice Mail from outside the office ............................................................................................................................................................................................... 5

Selective Call Forwarding .................................................................................................................................................................................................................................. 6

Call Block ............................................................................................................................................................................................................................................................. 6

Anonymous Call Rejection................................................................................................................................................................................................................................ 6

Using an Authorization Code ........................................................................................................................................................................................................................... 6

Using Billing Codes ............................................................................................................................................................................................................................................6

Call Back Queuing ..............................................................................................................................................................................................................................................7

Speed Dial (Abbreviated Dial).......................................................................................................................................................................................................................... 8

Analog Phones and the Web Portal .............................................................................................................................................................................. 9

Call Control.......................................................................................................................................................................................................................................................... 9

Click to Call through the Logs and Directories ............................................................................................................................................................................................. 9

Reassign Phone ................................................................................................................................................................................................................................................... 9

XutelExchange

Analog Phone User Manual– v1.0 02/11/05

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Xutel ExChange

Xutel ExChange

Xutel Exchange features can be accessed using an analog phone. Using the * key and the # key will allow you to access features like call transfer, do not disturb
and call forwarding. It is important to read the manufacturer’s phone instruction book to understand specific features about your particular analog phone.

To access Company and Personal Directories, Call Logs, and Call Treatment features, use the Web Portal interface.

Analog Phone User Manual

ACCESSING XUTEL EXCHANGE FEATURES

Action Step 1 Step 2 Step 3 Step 4

Contact your system
administrator to clarify the
number of digits required for
dialing in your office.

Avoid putting a conference
call on Hold. All participants
will hear music or beeping.

• Repeat these steps to
add additional parties to
the conference.

NOTE: You can retrieve a

parked call from any phone
in the system that has the

PARK feature available.

Place Call

(Internal or

External

Call)

Put a Call on

Hold

Transfer a

Call

Set up a

Conference

Call

Call Park

• Pickup handset, or

• Refer to phone

manufacture’s manual for
additional information on
your phone’s features (i.e.
speaker button, line
buttons, etc.)

• During the call, press the

FLASH button

• Press the FLASH button
to initiate the transfer

• During a call, press the

FLASH button

• This will place the caller
on hold

• You will hear a dial tone

• During an active call, press

the FLASH button

• Dial the outbound number
using the keypad

• Be sure to dial access number
for outside line (if required)

• To return to the call, press the

FLASH button again

• Dial *08 + the number you
want to transfer the call to

• Dial the number of the party
you wish to add to the
conference

• Dial * 05 • To retrieve a Parked call,

• To dial an internal

extension, dial on the last 4,
5 or 6 digits of the internal
phone number.

NOTE: Putting a call on Hold

generates music or beeping
tone.

• Hang up to complete the
transfer

• When the party answers,
press the FLASH button to
add them to the call

pickup the handset

• Dial * 25

Xutel ExChange

Analog Phone User Manual–v1.0 02/11/05

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