The VDSL (Very High Data Rate DSL) networking solution delivers cost-effective, high-performance broadband access to multiunit
buildings (hotels, apartment, and multi-tenant unit office buildings) and enterprise campus environments such as manufacturing,
educational campuses, and medical facilities. VDSL technology dramatically extends Ethernet over existing Category 1/2/3 wiring at
speeds 10Mbps (full duplex) and distances up to 1200 meters. The VDSL technology delivers broadband service on the same lines as
Plain Old Telephone Service (POTS), digital telephone, and ISDN system. In addition, VDSL supports modes compatible with
asymmetric digital subscriber line (ADSL), allowing service providers to provision VDSL to buildings where broadband services already
exist.
The VDSL solution includes VDSL IP DSLAM (VDSL switches), VDSL CO(Point to Point), and VDSL Modem for Customer Premise
Equipment (CPE) device.
The VDSL solution delivers everything needed to quickly deploy an Ethernet-based network with the performance required to deliver
high-speed Internet access at much greater distances and drive services like IP telephony and audio/video streaming. With this
technology, a broad range of customers can benefit from lower operating costs and rapid deployment. This solution provides a RS-232C
console port for monitoring
VDSL status and to configure speed.
This device is a CO side solution, and bridge between external Internet backbone through a router for IP sharing and the building
110D telephone rack or telephone box. It utilizes the available telephone wire to enable high-speed Internet access to building residents.
VDSL Modem uses the phone line networking technology endorsed by the VDSL, and utilizes the already existing telephone wire to deliver 4/1,
5/10/15 Mbps Internet access on each RJ-11 port.
This gives users a low-cost, end-to-end solution and eliminates the need to train installation teams on multiple systems.
1
Foreword
This is an Ethernet to VDSL CO side adapter that enables high speed internet access to building residents, campuses students and
hotel guests by connecting Ehternet equipped computers, set-top box or any internet access device to the existing telephone wires.
The VDSL Modem uses the phoneline networking technology endorsed by the VDSL, an association of industry-leading companies for
in– networking focus on the existing telephone wire.
The Modem utilizes the already existing telephone wire to deliver 10Mbps internet access with no interference on the existing telephone
service. It allows user to make calls while access the internet on the same wire simultaneously. It ev en allows staying connected 24
hours on internet connections, thus, eliminating dial up prior to internet access.
The Modem is simple to install and use. One RJ-45 Ethernet connects to a Router, Ethernet Switch or to LAN card. The RJ11 ports
available to connect to any existing modular phone jack.
There are two RJ-11 jack on the Modem to provide a phone extensions.
No software installation makes the Modem hi ghly compatible with different operating system ( Windows, Linux, Apple….etc).
2
Contents
1.Unpacking Information
Check List --------------------------------------------------------4
2.Installation
Hardware Installation------------------------------------------5
Pre-Installation Requirements ------------------------------5
General Rules---------------------------------------------------6
Connecting the Modem ---------------------------------------6
Connecting the RJ-11/RJ-45 Ports ------------------------7
3.Hardware Description
Front Indicators -------------------------------------------------9
Rear Connectors -------------------------------------------- --10
LED Description and Operation ------------------------- --10
Left Side Connector ---------------------------------------- --11
Power On------------------------------------------------------ --11
Appendix A Cable Requirement ------------------------- ---33
Appendix B Product Features & Specifications-------35
Appendix C Trouble Shooting-------------------------------37
Appendix D Speed Change Quick Guide --------------- 44
Appendix E Compliance and Safety Information------49
3
1. Un p acking Information
Check List
Carefully unpack the package and check its contents against the checklist.
Package Contents
•
VDSL CO
•
Four plastic feet
•
User Manual & utility
•
AC To DC Power Adapter
•
RJ-45 cable
•
RJ-11 cable
•
RJ-45 To D-SUB Cable
Please inform your dealer immediately for any missing items, or damaged parts.
If possible, retain the carton, including the original packing materials.
Use them to repack the unit in case there is a need to return for repairing.
4
2. Installing the Modem
Hardware Installation
This chapter describes how to install the Modem and establishes network connections. You may install the Modem on any level
surface (e.g, a table or shelf). However, please take note of the following minimum site requirements before you begin. Stick the 4
plastic feet at the bottom to avoid scratches.
Pre-installation Requirements
Before you start the actual hardware installation, make sure you can provide the right operating environment, including power
requirements, sufficient physi c al space, and proximity to other network devices that are to be connected.
V erify the following installation requirements:
•
Power requirements: DC 5V/1A or above
•
The Modem should be located in a cool dry place, with at least
10cm/4in of space at the front and back for ventilation.
•
Place the Modem out of direct sunlight, and away from heat sour ces or areas with a high amount of electromagnetic
interference.
•
Check if network cables and connectors needed for installation are available
5
General Rules
Before making any connections to the Modem, note the following rules:
•
Ethernet Port (RJ-45)
All network connections to the Modem Ethernet port must be made using Category 5 UTP for 100Mbps; Category 3,4 UTP
for 10Mbps
No more than 100 meters of cabling may be use between the MUX or HUB and an end node.
•
VDSL Port (RJ-1 1)
All Home network connections to the RJ-11Port made using 24~26 Gauge phone wiring.
•
We do not recommend using 28 Gauge or above phone line.
Connecting the Modem
The Modem has one Ethernet port which support connection to Ethernet operation. The devices attached to these ports must support
auto-negotiation or 10Base-T OR 100Base-TX unless they will always operate at half duplex.
Use any of the Ethernet ports to connect to devices such as NIC, Switch, bridge or router. You can also connect to another
compatible Modem to an RJ-45 port on the other device.
The RJ11 Line port is used to connect to the wall RJ-11 modular socket which is connect to VDSL CPE Modem side (Point to point
solution)
The RJ11 Phone port of the Modem can connected to a telephone and a computer sharing one telephone wire for making calls and
accessing the internet at the same time
6
Connecting the RJ-11/RJ-45 Ports
1. The Modem’s RJ-11 ports support the transmission of data up to 4/1, 5/10/15Mbps across existing phone wiring, without interfering with
standard voice transmissions, easy-to-use does not require the installation of any additional wiring. Every RJ-11 modular phone jack in
the home can become a port on the LAN. Networking devices can be installed on a single telephone wire that can span within
1.9/1.5/1.2/1km (depend on speed) between the two farthest points. (Figure 1.0).
2. VDSL CO Modem has embedded Splitter between every VDSL side (Line) and POTS (Phone) side. It permit you can delivers broadband
service on the same lines as Plain Old Telephone Service (POTS), PBX, ISDN traffic and VDSL Signal.
Figure 1.0 VDSL Point to Point application
7
3.The RJ-11 port support 4/1,5/10/15 Mbps connections. When inserting a RJ-11 plug, be sure the tab on the plug clicks into
position to ensure that it is properly seated.
4.Do not plug a RJ-11 phone jack connector into the Ethernet port (RJ-45 port). This may damage the Modem Instead; use only
twisted-pair cables with RJ-45 connectors that conform to Ethernet standard.
Notes:
1.Be sure each twisted-pair cable (RJ-45) does not exceeds 100 meters (333 feet).
2.RJ-11 port use 24 ~ 26 gauge phone wiring, we do not recommend 28 gauge or above.
3.We advise using Category 3,4,5 cable for Cable Modem or Router connections to avoid any confusion or inconvenience in the
future when you upgrade attached to high bandwidth devices.
8
3. Har d ware Description
This section describes the important parts of the Modem. It features the front indicators and rear connectors.
Front Indicators
The following figure shows the front panel.
Figure Chapter 2.2 Front Indicators
At a quick glance of the front panel, it is easy to tell if the CO Modem has power, if it has signal from its Ethernet RJ-45 port and if
there is phone line signal on RJ-11port
9
r
g
LED Description and Operation. The Modem has three LED indicators.
LEDs StatusDescriptions
Ready
(Ready LED)
Steady
Green
It will light up (ON) to show that the product is
power good, and system reset OK.
Ethernet
(Ethernet LED)
VDSL
(VDSL LED)
Rear Panel
The following figure shows the rear connectors
Each RJ45 station port on the Ethernet is
Steady Green
Flashing
(LINK/ACT)
assigned an LED light for monitoring port “Good
Linkage”. LED is normally OFF after the powe
on operation, but will light up steadily to show
good linkage and flashing to show data
transmission.
RJ11 station port on the VDSL is assigned an
LED light for monitoring port “Good Linkage”.
Steady Gr een
LED is normally OFF after the power on
operation, but will light up steadily to show good
linka
e.
Figure Chapter 2.3 Rear Connectors
10
Table Modem Rear Connectors
ConnectorsDescription Type
Line
Phone
Ethernet
For connecting to the VDSL Modem Using
a RJ-11 cable
For connecting to the telephone or Fax
ISDN modem
For connecting to a Ethernet equipped
device
RJ-11
RJ-11
RJ-45
Left side view
The following figure shows the left side connectors. You can adjust VDSL Speed and Monitor VDSL status from console (see
chapter 4).
Figure Chapter 2.4 Left side Connector
Power On
1. Check the adapter is properly connected.
2. Verify the power LED is steadily on.
Table Modem Rear Connectors:
ConnectorDescription
Console port
For connecting to PC with RS-232 serial
port over a RJ-45 To D-SUB Cable
11
Type
RJ-45
4 .Configuration Software Description
4.1 Start-up Dialog
When the software is started, the user has to adjust the COM port setting for which is connected to.
Figure 4.1 shows startup dialog.
12
4.2.1 General Settings Page
The general settings page allows basic settings. Both, local and remote modem (if available and synchronized) can be addressed by this
window.
Figure 4.2 General Settings Page
13
Following functions are supported on the General Settings page:
• Modem Type Display: Indicates which modem type (LT or NT) is the local and remote modem.
• Reset: Performs a soft reset of the modem. After a soft reset, the 10BaseS-D is held in reset state for 256 clocks.
• Local Loop back: Returns data from the Tx port of the 10BaseS-D to the Rx port of the 10BaseS-D. The transmitted data to the line is
not guaranteed when the local loop back is activated. This feature is not supported on the far-end modem, since
this would bring down the link
• Line Loop back: Connects the output port of the VDSL TC-layer to the TC-layer input. This loop back contains the Ethernet interface,
the scrambler, the Reed Solomon block, interleaver, framer and synchronizer.
• Turn transmitter on/off: This button turns the transmitter on/off in case a VDSL link is not established. This feature serves for test
purposes, e.g monitor the spectrum with a spectrum analyzer.
• Activation disable/enable: This button enables the user to enable or disable the VDSL link
14
4.2.2 Link Configuration Page
The Link Configuration window shown in Figure 4.3 allows access to the PMD (Physical Media Dependent) registers of the VDSL. Both,
local and remote modem (if available and synchronized) can be addressed by this window.
Figure 4.3 Link Configuration Page
15
The following functions are available within the Link Configuration page:
• Customized Settings (Not Release): If this option is selected, the user has access to the whole bandwidth of adjustable constellations
and interpolations as well as the carrier frequencies. So he can easily find the appropriate line
rate for his special application.
• Use Reco mmendations: In this option the user can select a couple of approved constellations, interpolations and carrier frequencies
to change the line rate of the modem.
We support the following modes:
•
4/1 M asymmetrical rate (up to 1900 meters)
•
5 M symmetrical rate (up to 1500 meters)
•
10 M symmetrical rate (up to 1200 meters)
•
15 M symmetrical rate (up to 1000 meters)
Change Speed procedures:
a. Connecting both VDSL CO and VDSL CPE.
b. Make sure VDSL CO has already connected to VDSL CPE, please check both VDSL LEDs are light up.
c. Select the Upstream and Downstream speed mode (4/1M, 5 M / 10 M / 15 M)
d. Click “Write & Update” to confirm the settings
e. The VDSL port LED will be link down temporarily about 30~60
seconds.
f. Then the VDSL link LED will be re-linked up. It means that the new speed mode has been changed successfully.
16
Note. Manufacturing defa ult threshold is on 10Mbps mode.
• Line Rate Throughput:
4/1M Line Rate= 4.17/1.56 Mbps
5M Line Rate= 6.25 Mbps
10M Line Rate=12.5 Mbps
15M Line Rate=16.67 Mbp
17
4.2.2.1 Write-Update Message Box
After pressing button “Write & Update” the message box shown in
Figure 4.4 appears.
Figure 4.4 Write and Update Message Box
Pressing “OK” causes the following actions:
• If a VDSL link is established the software changes all registers in the remote modem (via the VOC) and then the in the local modem.
• If no VDSL link is established the changes are only applied to the local modem Pressing “CANCEL” closes the box without changes.
Configuring Modem Ethernet Port(Nway)
You can change Modem Ethernet port "Advertisement Argument" from the Switch when the port is linked.
There are 4 modes of the Advertisement Argument that will be used in the Ethernet Auto Negotation procedure: 1.{10M Half}, 2.{10M
Full} 3.{100M Half} 4.{Auto}.
10M Half
•
Ethernet can only link by 10Mbps Half duplex
10M Full
•
Ethernet can link by 10Mbps Half and 10Mbps Full duple
18
100M Half
•
Ethernet can link by 10Mbps Half, 10Mbps Full duplex and 100Mbps Half duplex. This is default setting
Auto
•
Ethernet Auto Negotation by 10Mbps Half, 10Mbps Full duplex, 100Mbps Half duplex and 100Mbps Full duplex
Example
•
If you want modem Ethernet port to link at 10Mbps Half, you can select " 10M Half "
•
If you want modem Ethernet port to link at 100Mbps Full, you can select " Auto "
19
4.2.2.2 Read Message Box
After pressing button “Read”, System will show current Downstream and Upstream status of Line Rate, Interpolation, Constellation and
Carrier Frequency.
4.2.3 VDSL PHY Status Page
The VDSL PHY Status page shown in Figure 4.5 represents the current link status of the local modem. This window is refreshed each
five seconds.
Figure 4.5 VDSL PHY Status
20
The status page shows the following values:
• SNR of Received Signal: The SNR of the received signal is calculated from the parameters found in the PMD layer. The SNR
calculation depends on the QAM constellation of the received signal.
Followings are the good SNR readings (db) for each of the standard line rates in VDSL CO:
•
4/1M >=19db
•
5M >=25db
•
10M >=25db
•
15M >=37db
• Mean Square Error: The mean square error is an indication of the symbol error rate. Its calculation depends on the QAM constellation
and the SNR of the received signal
• Corrected RS Error(s): This field gives the number of corrected Reed Solomon errors per second. It is an indication of the bit error
rate on the line due to disturbers.
• Transmit Power: This field shows the actual transmitted power level. On RT modems with PBO enabled this value may be different
from the minimum and maximum PSD level adjusted on the Link Configuration Page
• Full Constellation Link: Full constellation link is working and the modem can transmit and receive data
• Reduced Constellation Link: The modem has synchronized in reduced constellation(QAM4) only. In this state the VDSL Operating
Channel (VOC) is working and the VOC channel can be used to re-configure the link.
• TC Synchronized: Indicates that the transmission convergence layer (TC) is synchronized. VDSL frame acquisition is working and the
modem is in SYNC state
21
• Ethernet Encapsulation Sync: Indicates that the Ethernet data path machine has synchronized. In this state payload data
transmission is
working.
• Remote I/F Synchronized: Indicates that the remote data interface is synchronized.
• Signal Detected: Indicates that a signal is detected after the Analog-to-Digital Modem (ADC).
• Micro Interruption occurred: Indicates that a micro interruption (<10ms) has occurred.
• AGC Converged: Indicates that the automatic gain control (AGC) has converged .
• Timing Converged: Indicates that the timing acquisition function is converged. This indication is only active in RT configuration.
• ADC Saturation: Indicates a saturation of the ADC due to strong noise.
• Link Fail Counter: Counts the VDSL link failures since the first synchronizatio
22
4.2.4 Ethernet Status Page
The Ethernet Status Page shown in Figure 4.6 displays Ethernet statistics.
Figure 4.6 Ethernet Status Page
23
The Ethernet Status Page comprises all provided counters which support the Management Information Base (MIB) based on RFC1757.
Following RMON Group 1 statistics counters are displayed:
1. Transmission Counters:
• Transmitted Frames
Counts the successfully transmitted frames.
• Received Frames
Counts the successfully received frames.
• Transmitted Pause Frames
Counts the transmitted pause frames.
• Received Pause Frames
Counts the received pause frames.
• Transmitted Octets
Counts the successfully transmitted octets.
• Received Octets
Counts the successfully received octets.
• Received Broadcast Frames
Counts the successfully transmitted frames which are directed to a broadcast address.
24
2. Collision Counters
• Single Collisions
Counts successfully transmitted frames for which transmission was inhibited by exactly one collision.
• Multiple Collisions
Counts successfully transmitted frames for which transmission was inhibited by more than one collision.
• Late Collisions
The number of times that a collision was detected on a particular interface later than 512 bit-times into the transmission of a packet.
• Excessive Collisions
Number of frames for which transmission failed due to excessive collisions. Excessive collisions are defined as number of maximum
collisions before the retransmission counter is reset.
3. Error Counters
• Receive Errors
Counts received frames which an incorrect number of bytes.
• Carrier Sense Errors
Counts the number of times the carrier sense condition was lost or never asserted when attempting to transmit a frame.
• Frame too long Errors
Counts the number of frames that exceeded the maximum permitted frame size.
• Frame Check Sequence Errors
Counts the number of frames which do not pass the FCS check.
25
4.3 Additional Dialogs
4.3.1 Terminal Window
On the terminal every access to serial interface is shown. The terminal window (see Figure 4.7) is always available and can be used to
control exactly read and write accesses.
Note: This feature is only recommended for the experienced user, since wrong settings may cause malfunction of the unit!
Figure 4.7 Terminal Windo
The following functions are available within the terminal window:
• Send: Sends the ASCII command in upper text field to the hardware. The terminal only supports the following commands (also in lower
• Start Logging: Saves the current terminal session to file.
• Close: Closes Terminal Window
4.3.2 Set to Default Dialog
The set-to-default dialog resets the local and the remote VDSL modem to the delivery
status. This option can be used, if, after manual changes, problems with the link synchronization occur.
Note: If the local modem is set to default and a link is not established, the remote modem also has to be connected to the configuration
software and a set-to-default has to be executed also on this modem .
4.3.3 About / Version Info Dialog
In this window all hardware and software version numbers can be found.
Figure 4.8 About Dialog
27
4.3.4 Error - Hardware does not respond
If on startup the an error is reported by the pop up box shown in Figure 4.9 please proceed as follows:
1. Make sure that the serial connection between modem and PC is ok.
2. Make sure that the modem is connected to the adjusted COM port
3. Reset the modem by pressing the on-board reset button.
4. Press ’RETRY
Figure 4.9 Error Message - Hardware does not respond
28
4.3.5 Error - COM port not accessible
If the software indicates that the selected COM port is not accessible (see Figure 4.10) please make sure that no other application (e.g.
yperTerminal) accesses the selected COM port.
If the error message still occurs it is recommended to reboot the PC. In this case the PC resources are corrupted.
Figure 4.10 Error Message - COM Port not accessible4.4 Menus
4.4.1 File Menu
The file Menu provides two possible selections:
• Save current configuration: The software reads the configuration registers from current address (read address) and saves it as ASCII
file with selectable name. A file header informs about the modem type. Configuration files for NT
modems are saved with postfix .NT and for LT modems with postfix .LT.
• Load configuration from file: The software loads a given configuration file and checks the file header. If it does not match with
modem type a responding message box is shown. If the header mat ches the configuration file is
loaded to the modem and the modem is restart with the new configuration settings.
29
Configuration File Example
The following file describes a LT modem. The address 0x8C59 contains the value 0x00, the address 8C5A the value 0x00 etc.:
LT
8C59:00
8C5A:00
8C5B:00
8C40:00
8C41:00
8C42:00
8C43:00
8C44:00
4.4.2 Window Menu
• General: Opens the General page.
• Link Configuration: Opens the Link Configuration page.
• VDSL PHY Status: Opens the VDSL PHY Status page.
• Ethernet Status: Opens the Ethernet Status page
30
A
A
r
V
5.Glossary
ADC
AFE
CO
CPE
FCS
IPG
ISDN
LT
MAC
MDC
MDIO
MIB
MII
NT
PHY
POTS
QAM
RMII
RT
SMII
DSL
nalog to digital Modem
nalog Front End
Central Office
Customer Premises Equipment
Frame Check Sequence
Inter Package Gap
Integrated Services Digital Network
Line Termination
Media Access Controlle
Management Data Clock
Management Data Input/Output
Management Information Base
Media Independent Interface
Network Termination
Physical Layer Device
Plain Old Telephone Service
Quadrature Amplitude Modulation
Reduced Media Independent Interface
Remote Terminal
Serial Media Independent Interface
Very High Data Rate Digital Subscriber Line
31
6.Applications
APPLICATION FOR HOME NETWORKING
The 10Mbps Modem is used to connect any device equipped with a standard 10/100Mbps Ethernet port to a VDSL LAN.
The Modem has been designed to operate on the telephone wire installed in homes throughout the world. They utilize the same
modular patch cords and connectors commonly used for telephones.
To install the Modem or to access the Internet, you simply plug into your existing telephone jacks just like you would a telephone
modem or a fax machine. There is no need for special splitters, terminators or filters. In fact, there is no need to add or modify the
home telephone wiring at all.
The Modem uses a frequency division multiplexing approach that enables s tandard telephone wiring to simultaneously carry POTS
voice, ISDN and VDSL signals without any of the services impacting each ot her.
32
)
)
Appendix A: Cable Requirement
A CAT 3,4 or 5 UTP (unshielded twisted pair) cable is typically used
To connect the Ethernet device to the Modem.
A 10Base-T cable often consists of four pairs of wires, two of which are used for transmission. The connector at the end of the
10Base-T cable is referred to as an RJ-45 connector and it consists of eight pi ns.
The Ethernet standard uses pins 1,2,3 and 6 for data transmission purposes.
Table RJ-45 Ethernet Connector Pin out Assignments
Standard telephone wire of any gauge or type-flat, twisted or quad is used to connect the Modem to the telephone network. A telephone
cable typically consists of three pairs of wires, one of which is used for transmission. The connector at the end of the telephone cable is
called an RJ-11 connector and it consists of six pins. POTS (plain old telephone services) use pins 3 and 4 for voice transmission. A
telephone cable is shown below.
FigureTelephone cable
A
B
The A and B connectors on the rear of the Modem are RJ-11 connectors. These connectors are wired identically.The RJ-11 connectors
have six positions, two of which are wired .The Modem uses the center two pins. The pin out assignment for these connectors is
presented below.
Table RJ-11 Pin out Assignments
MNEMONICFUNCTION
Pin#
1 NC Unused
2 NC Unused
3 TIP POTS
4 RING POTS
5 NC Unused
6 NC Unused
34
Appendix B: Product Features & Specification
Product NameVDSL Modem With C.O. side(Master) Features:
Compliant with IEEE 802.3 & 802.3u Ethernet Standards
Compliant with ETSI, ITU, ANSI VDSL standar ds
Provides 1 x 10/100M auto-sensing RJ-45 Ethernet ports
Supports Bandwidth setup with 4/1,5/10/15 Mbps VDSL RJ-11 ports
POTS / ISDN Splitter port RJ-11 x 1 (Splitter on board)
Ethernet transport with POTS / ISDN traffic over single copper wire pair
Spectral compatibility with XDSL, ISDN(2B1Q/4B3T).
Robust operation on severely distorted line
Supports console port for function setup
Supports write default value
Supports remote CE side from CO side console
Provides configuration utility software
Provides Ready LED.
Provides LED indication Link/Active Status for Ethernet port.
Provides LED indication Link for VDSL port.
Specifications:
Compliant with IEEE 802.3 & 802.3u Ethernet Standards
Compliant with ETSI, ITU, ANSI VDSL standar ds
10/100M auto-sensing RJ-45 Ethernet ports x 1
4/1, 5/10/15 Mbps VDSL RJ-11 port x 1
POTS / ISDN Splitter port RJ-11 x 1
Consol port RJ-45 x 1
35
Surge Protection
Switch method : store and forward
Flow control Full duplex : IEEE 802.3x
Half duplex : Backpressure
Driver capable : 4/1M: 1.9km
5M :1.5km
10M : 1.2km(Default)
15Mbps : 1km
Indication LED x 3: Ready LED x1
Ethernet Link/Active LED x 1
VDSL Link LED x 1
Consol port : RS-232C/ 9600 bps
VDSL Frequency Spectrum :
Transmitter 0.9 ~ 3MHz
Receiver 4.5 ~ 7.9 MHz
Splitter : 0 ~ 620k
Power consumption : 2.5 Watt
Weight : About 345 g
Dimensions: 95 x 110 x 24 mm
External switching power adapter Input :AC 100-240 volts/50-60Hz
Output :DC 5V/1A or above
Operating Temperature : 0~ 50(41F ~ 122F) Storage
Temperature : - 20~ 65(-4F ~ 149F)
Humidity : 10%~90% non-condensing
Certifications : FCC, CE Mark class A, EN60950
36
Appendix C: Troubleshooting
Diagnosing the Modem’s Indicators
The Modem can be easily monitored through its comprehensive panel indicators. These indicators assist the network manager in
identifying problems the hub may encounter. This section describes common problems you may encounter and possible solutions
1. Symptom: Ready indicator does not light up (green) after power on.
Cause: Defective External power supply
Solution: Check the power plug by plugging in another that is functioning properly. Check the power cord with another device. If
these measures fail to resolve the problem, have the unit power supply replaced by a qualified distributor.
2. Symptom: Link indicator does not light up (green) after making a connection.
Cause: Network interface (e.g, a network adapter card on the attached device), network cable, or switch port is defective.
Solution:
2.1 Power off and re- power on the VDSL Modem.
2.2 V erify that the switch an d attached device are powered on.
2.3 Be sure the cable is plugged into both the switch and corresponding device.
2.4 Verify that the proper cable type is used and its length does not exceed specified limits.
2.5 Check the Modem on the attached device and cable connections for possible defects.
2.6 Replace the defective Modem or cable if necessary
37
2.7 Verify the VDSL switch and VDSL Modem during the same speed mode. You can select VDSL Speed mode by 10 Mbps.
Only same speed mode can link and work. VDSL default transmission mode is 10 Mbps
3. Symptom: VDSL Link can not be established.
Cause: Rusted phone wire, not standard 24 gauge phone wire, not twisted-pair phone wire, Wr ong speed mode.
Solution: Check if speed of CO and CPE is in the same speed mode else please increase interleaver depth value to 8 or above.
4. Symptom: We tested with a regular S0 bus from an NTBA - data works, but ISDN telephone does not.
Solution: You have to connect as following chart if you want to connect VDSL CO Modem Smart and VDSL CPE Modem with
NTBA.
38
r
A
r
A
Disable and enable VDSL CPE Modem LWD
1. Speed and Register Table
1.1 Link Watch Dog function:
Registe
C255
ddress
2. Procedure:
Enable0x01
LWD
Mode
Disable0x05
1.2 Link Watch Dog Timing:
Registe
ddress
C052 C053
30
seconds
0xB8
0x0B
Timer
10
minutes
0XFF
0xFF
1) Power on and link VDSL CPE Modem KIT VDSL Port
2) Change VDSL CPE Modem side LWD mode from VDSL CO Modem Smart.
3) Change VDSL CPE Modem side LWD Timer from VDSL CO Modem Smart.
39
3. Example: Enable VDSL CPE Modem side LWD mode and Change VDSL CPE Modem side LW D Timer at 30 seconds
1) Link VDSL CO Modem Smart and VDSL CPE Modem
2) Connect computer and VDSL CO Modem Smart Console ports
3) Run “Hyper-terminal” program into terminal window:
3.1) Set “Bits per second” at 9600 to the content window.
3.2) Set “Flow control” at None
4) You can see Hyper-terminal command line by “L>” it means local modem- VDSL CO Modem Smart
5) Type “CTRL-E” and then command line will become “R>” it means remote modem- VDSL CPE Modem
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6) Type following command to Enable VDSL CPE Modem LWD and change LWD timer
R>WR 8D00 B4
R>WR C255 01
R>WR C052 B8
R>WR C053 0B
R>WR 8D00 0
7) Type following command to check register of VDSL CPE Modem
If the POWER indicator does not turn on when the power cord is plugged in, you may have a problem with the power outlet, power
cord, or internal power supply as explained in the previous section. However, if the unit power is off after running for a while, check
for loose power connections, power losses or surges at the power outlet, and verify that the fan on back of the unit is unobstructed
and running prior to shutdown. If you still cannot isolate the problem, then the internal power supply may be defective. In this case,
contact your dealer.
Installation
Verify that all system components have been properly installed. If one or more components appear to be malfunctioning (e.g., the
power cord or network cabling), test them in an alternate environment where you are sure that all the other components are
functioning properly.
T ransmission Mode
The default method of selecting the transmission mode for RJ-45 ports is 10/100 Mbps ETHERNET, for RJ-11 port are 10Mbps
VDSL. Therefore, if the Link signal is disrupted (e.g., by unplugging the network cable and plugging it back in again, or by resetting
the power), the port will try to reestablish communications with the attached device via auto-negotiation.
If auto-negotiation fails, then communications are set to half duplex by default. Based on this type of industry-standard connection policy, if
you are using a full-duplex device that does not support auto-negotiation, communications can be easily lost (i.e., reset to the
wrong mode) whenever the attached device is reset or experiences a power fluctuation. The best way to resolve this problem is to
upgrade these devices to a version that support Ethernet and VDSL.
42
Physical Configuration
If problems occur after altering the network configuration, restore the original connections, and try to track the problem down by
implementing the new changes, one step at a time. Ensure that cable distances and other physical aspects of the installation do not
exceed recommendations.
System Integrity
As a last resort verify the switch integrity with a power-on reset. Turn the power to the switch off and then on several times. If the
problem still persists and you have completed all the preceding diagnoses, then contact your dealer.
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Appe ndix DSPEED CHANGE QUICK GUIDE
I. Please follow the procedures below step by step to change the speed settings of VDSL CO & VDSL CPE:
1. Power on both VDSL CO & VDSL CPE
2. Connect each others over phone wire (PLEASE USE ENCLOSED PHONE WIRE)
Note: Please remove PBX(voice)signal when running speed change function.
3. Wait for a while and check if both link LEDs are on.(Default on 10M
mode)
4. Plug in one end of the console cable(RJ-45) to VDSL CO then connect
the other end(RS-232) to PC/Laptop’s RS-232 COM port
5. Insert the diskette and select the VDSL Configuration Software
6. Run speed change utility program with Microsoft Win95/98/2000/NT/XP OS
7. Double click on the VDSL Configuration Software Icon, you will see
Figure 1.1, please select which COM port you have connected & click OK
44
Figure 1.1
8. You will now see Figure 1.2
Figure 1.2
45
9. Click Link Configuration to enter Figure 1.3
Figure 1.3
46
10. Select speed mode according to your requirement
•
Speed mode=Line Rate
11. Check phone wire length limitation:
4/1M
5M
10M
15M
12. Click “Apply” to confirm settings
13. VDSL CO & CPE’ s LEDs will be off
14. Wait for around 1 minut
Î
1900 meters = 6270 feet
Î
1500 meters = 4950 feet
Î
1200 meters = 3960 feet(default)
Î
1000 meters = 3300 feet
15. Check if the LEDs of both VDSL CO &
VDSL CPE are on
16. If yes, the speed change is done successfully
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II. Trouble shooting :
How to fix if VDSL CO & VDSL CPE cannot link, which caused by speed change failure?
1. Re-connect both VDSL CO & VDSL CPE by short length phone wire and without PBX(voice) signal
2. Re-power on VDSL CPE once
3. Change VDSL CO to its last sp ee d mode
4. Wait for about 1 minute
5. Check if both LEDs of VDSL CO & VDSL CPE are on
6. Done
If you forgot the last speed mode of VDSL CO
Please try to change the from 4/1M to 15M until both link LEDs are on
<There are 4(four) speed modes – 4/1, 5, 10, 15Mbps>
Note : Please wait for 1 minute after running the speed change program to re-est ablish link.
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Appendix ECompliance and Safety Information
FCC Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a computing device, pursuant to Part 15 of FCC rules. These
limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial
environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with
the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following
measures
1. Reorient or relocate the receiving antenna.
2. Increase the separation between the equipment and receiver.
3. The equipment and the receiver should be connected to outlets on separate circuits.
4. Consult the dealer or an experienced radio/television technician for help.
Changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the
equipment.
If this telephone equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn’t practical, the telephone company will notify the customer as soon
as possible. Also, yo u will be advised of your right to file a complaint with the FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment, operations or procedures that could affect the proper functioning
of your equipment. If they do, you will be notified in advance in order for you to make necessary modifications to maintain uninterrupted
service.
This equipment may not be used on coin service provided by the telephone compan y. Connection to party lines is subject to state tariffs.
49
Important Safety Instructions
CautionThe direct plug-in wall transformer serves as the main disconnect for the product. The socket outlet shall be installed near the
product and be readily accessible.
CautionUse only the power supply included with this product. In the event the power supply is lost or damagedIn the United States,
use only with CSA certified or UL listed Class 2 power supply, rated 5Vdc 1A or above.
IN Europe, use only with CE certified power supply, rated 5Vdc 1A or above.
Do not use this equipment near water, for example in a wet basement.
Avoid using a telephone during an electrical storm. There may be a remote risk of electrical shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
If trouble is experienced with this unit, please contact customer service at the address and phone listed below. Do not disassemble this
equipment. It does not contain any user serviceable components.
50
7. FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a
commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own
expense.
CE Mark Warning
This is a CE class A product. In a domestic environment, this product may cause radio interference in which case the user may be
required to take adequate measures.
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8. W arranty
The original owner that the product delivered in this package will be free from defects in material and workmanship for one year parts
after purchase.
There will be a minimal charge to replace consumable components, s uch as fuses, power transformers, and mechanical cooling
devices. The warranty will not apply to any products which have been subjected to any misuse, neglect or accidental damage, or which
contain defects which are in any way attributable to improper installation or to alteration or repairs made or performed by any person not
under control of the original owner.
The above warranty is in lieu of any other warranty, whether express, implied, or statutory, including but not limited to any warranty of
merchantability, fitness for a particular purpose, or any warranty arising out of any proposal, specification, or sample. Shall not be liable
for incidental or consequential damages. We neither assumes nor authorizes any person to assume for it any other liability.
Note: Please do not tear off or remove the warranty sticker as shown, otherwise the warranty will be void.
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