Xplore iX104C5 Reviewer's Manual

iX104C5™ REVIEWER’S GUIDE.

Fully-Rugged Tablet PC Family

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XPLOR E TECHNOLOG IES

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iX104C5 REVIEWER’S GUIDE

TABLE OF CONTENTS

ABOUT XPLORE TECHNOLOGIES .................................................................................................................................................................. 3

INNOVATIVE RUGGED MOBILITY SOLUTIONS ......................................................................................................................................... 3

XPLORE’S iX104C5 FAMILY OF TABLET COMPUTING SYSTEMS ........................................................................................................ 4

THE XPLORE iX104C5 DUAL-MODE SUNLIGHT-RE ADABLE TABLET PC ..............................................................................................6

Introduction ..................................................................................................................................................................................................6

Key Features ................................................................................................................................................................................................ 7

Xplore: Proven Rugged in the Real World ................................................................................................................................8

Xplore: Xtreme Performance ........................................................................................................................................................... 14

Xplore: Field-proven Design ............................................................................................................................................................20

Xplore: Total Control of Ownership ..............................................................................................................................................25

XPLORE’S iX104C5 DMSR SYSTEM REVIEW ..........................................................................................................................................28

EXPANDING CUSTOMER BASE: BREADTH OF INDUSTRIES AND USE CASES ...............................................................................31

TABLET COMPUTING DYNAMICS ............................................................................................................................................................. 34

STRATEGIC AND TACTICAL “PARTNERS” ................................................................................................................................................35

iX104C5 DUAL-MODE SUNLIGHT-READABLE TABLET.......................................................................................................................... 36

TECHNICAL SPECIF ICAT IONS .................................................................................................................................................................. 36

iX104C5 Family ....................................................................................................................................................................................... 38

IMPORTANT INFORMATION ...................................................................................................................................................................... 40

XPLOR E TECHNOLOG IES

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abOUT XPLORE TECHNOLOGIES

®

A RUGGED TABLET PIONEER, LEADER AND INNOVATOR

Xplore Technologies is a global leader and recognized pioneer in the rugged mobile computing industry with
more than 14 years of dedicated focus on developing and deploying fully-rugged wireless tablet systems. Our
products have been engineered to meet our customers’ demands for reliable, fully-rugged mobility solutions that
deliver superior performance and functionality, and can withstand the most extreme operating environments.
We deliver the most comprehensive and rugged tablet computing solutions in the industry.

Headquartered in the “Silicon Hills” of Austin, Texas, Xplore Technologies has spent more than a decade
on research, development and product generation improvement s culminating in the 2011 launch of the 5th
generation system in the iX104C5™ product family.

The daily challenges faced by our clients in the field and on the front line s were the driving force behind
Xplore’s “Voice of the Customer” product development methodology, which drives the engineering, testing
and production of critical wireless, performance and expansion capabilities. Since inception, the company
has sold approximately one hundred thousand systems globally across a breadth of industries and is a
recognized leader and trusted source in the rugged tablet computing industry.

Xplore Technologie s Corp. is a publicly-traded company (OTCQB:XLRT).

INNOVaTIVE RUGGED MObILITY SOLUTIONS

As demand for the tablet PC has surged, so too has the need for rugged mobility solutions with technology
advances that allow greater reach into extreme environments. Xplore customers need mobile computing
tools that match tough on-the-job requirements, whether those jobs take them deep underground, high
above power lines or to the front line.

Driving rain, blowing sand and dust, temperature extremes, constant vibration, accidental system drops
onto hard surfaces – Xplore tablets can go wherever users need to be, providing scalable performance,
enhanced connectivity, flexible input methods, true portability and product lifecycles that match program
and performance needs.

Xplore’s iX104C5 family of fully-rugged tablet PCs, vehicle/situational docking stations, enabling
accessories, and peripherals deliver comprehensive solutions to meet the exacting needs of industrial,
commercial and government customers.

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XPLORE’S iX104C5 FaMILY OF TabLET COMPUTING SYSTEMS

SETTING THE RUGGED STANDARD

The focus of this Reviewer’s Guide is the iX104C5 Dual-Mode Sunlight-Readable (DMSR) model.

iX104C5 (DMSR) DUAL-MODE ALLVUE™ XTREME TABLET

Industry’s Most Rugged:

• Independent MIL-STD-810G, IEC (IP67-10-cell battery), hazardous location certifications

• 7' (2.13m) operating drop spec, 4' (1.22m) to concrete

• Submersible and dust tight

• Single or dual solid state drive option with RAID

Highest Performing:

®

• Intel

latest Core™ i7-620UE with Turbo Boost, HD graphics and Hyper threading

technology

• Up to 8 GB DDR3 memory

• Industry’s highest performing mSATA SSD drives

Best Field Usability:

• Industry’s best sunlight-readable rugged display with optically engineered AllVue

technology

• Auto-sensing dual-mode (digital pen and finger touch), dynamic inputs

• Multi-modal wireless options (ex. Gobi

• 3 megapixel imager: still images, video and bar codes

• X+Y navigation fingerprint reader

Lowest Total Cost of Operation (TCO):

• Quick access to SSD, SIM, MicroSD, battery, memory and wireless

• In-field upgrades help reduce TCO

™

2000)

iX104C5 DUAL-MODE (DM) TABLET

iX104C5 DUAL-MODE LITE (DML) TABLET

• Same rugged, performance and feature options as iX104C5 DMSR

• LCD optimized for indoor and ambient outdoor light conditions

• Same rugged characteristics as iX104C5 DMSR

• LCD optimized for indoor and ambient outdoor applications

• Solid cost-effective performance with Intel

®

Celeron® Dual Core U3405 processor

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iX104C5 DUAL-MODE SUNLIGHT-READABLE (DMSR) MODEL

iX104C5 DUAL-MODE CLEAN ROOM (DMCR) TABLET

• Designed for the unique needs of pharmaceutical, food industries and

other clean room environments

• Safe and effective clean room operation – custom chassis design prevents

pooling of contaminants and cleaning agents

• Rugged-optimized for clean room environments – IP67, select MIL-STD

810G independent testing

• Same performance characteristics as iX104C5

iX104C5 DUAL-MODE ALLVUE XTREME MILITARY (M) TABLET

• The most rugged tablet PC available

• Engineered and field-proven for military applications

• Stringent suite of MIL-STD-810G, IP67 (10-cell batter y) and MIL-STD

461F emissions testing and certifications

• Single or dual solid state drive (with integrated heater) option with RAID

• Same industry-leading performance capabilities as iX104C5 DMSR

• Industry’s best sunlight-readable, auto-sensing finger touch and pen

inputs display

• Adaptable to most military vehicles from HMMWVs to MRAPs

• Custom military docking solution

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XPLORE’S iX104C5 DUaL-MODE SUNLIGHT-REaDabLE TabLET PC

INTRODUCTION

INNOVATIVE RUGGED TABLET FOR THE REAL WORLD

Today, more than ever, mobile computing systems are relied upon by an increasingly diverse group of verti­cal professionals, military and security personnel to do their jobs. Xplore’s customers work in the toughest
conditions and trust their tablet computers to be as rugged as they are. Beyond rug ged, users demand scal­able performance, enhanced connectivity, flexible input methods, true portability and product lifecycles
that match their program and deployment needs. Xplore’s iX104C5 delivers with industry-leading rugged­nes s, performance data protection, meaningful innovation and longer-managed lifecycles.

Xplore’s 5th generation rugged offering enhances user productivity and safety by enabling work in the
harshest conditions and by providing reliable operation while mobile in a standing position, vehicle or fork
truck-mounted, or at a service desk. IT and program managers enjoy peace of mind in trusting their Xplore
systems will operate when and where they need them, with advanced integrated technologies from industr y
leaders such as Intel® and Microsoft®.

SETTING A NEW RUGGED TABLET COMPUTING STANDARD

•

PROVEN RUGGED IN THE REAL WORLD – Industry’s Most Rugged Tablet PC

•

XTREME PERFORMANCE – Industry’s Best Performance Platform for Today and Tomorrow

•

FIELD-PROVEN DESIGN – Best Sunlight-Readable Dual-Mode Display

•

TOTAL CONTROL OF OWNERSHIP – Long Lifecycles, Superior Management Capabilities

KEY FEaTURES

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XPLORE iX104C5 DUaL-MODE SUNLIGHT-REaDabLE TabLET PC

KEY FEaTURES

• Independently-tested to 17 different MIL-STD-

810G standards, IEC IP 67 ingress protection
rating (10-cell battery), HazLoc and MIL-STD­461F (C5M)10. Validates design integrity to help
reduce field failure rates and decrease TCO.

• Tablet industry’s first-published operating drop

specification to concrete from a 4' (1.22m)
distance. Real-life versus unrealistic industry
standards of non-operating to plywood over
concrete. Also operating drop tested from 7'
(2.13m) to traditional plywood over concrete.

• Innovative Piston Ingress Protection System

10

protects the unit from ingress of moisture, sand
and dust. Tablet industry-leading certification of
IP-67 – supports actual submersion of system

10

in water.

• Superior data protection through combination

of proven structural and component shock
absorption, standard high performance, mSATA
Solid State Drives with Dual SSD option, RAID
configuration capabilities. Delivers superior
performance, data redundancy and protection.

• Industry-leading system performance with

Intel®’s latest Core™ i7 mobile processor
with Turbo Boost and HD graphics to meet
demanding application requirements.

• Anytime, anywhere connectivity supports

current wireless technologies including wireless
LAN, mobile broadband (featuring Gobi™

2000), wireless VOIP (EU only), Bluetooth,
and dedicated advanced GPS module options.
Custom-engineered antenna design enhances
wireless performance.

• Industry’s best optically-engineered, rugged

sunlight-readable display.

• Rugged tablet industry-first dual-mode (finger

touch and pen) dynamic inputs combined
with optically-engineered AllVue Xtreme LCD
provides incredible flexibility, performance
and usability.

• Integrated fingerprint reader with X+Y

navigation functionality

• Integrated 3 MP imager captures stills and

video with bar code capabilities.

• Designed for long in-service life to meet

extended project deployments. Provides
platform stability and continuity over program
and product lifecycles.

• Field-upgradeable storage (SSD), memory,

SIM/MicroSD socket, wireless modules
and battery. Maximizes user upgrade and
maintenance capabilities and minimizes costly
and time-intensive return-to-factory upgrade
requirements.

• Featuring Intel

®

management tools, Xplore’s
Universal Connection Manager and Panel
Control module simplify deployment and
management of Xplore systems.

• Key solution elements such as extended use

batteries, vehicle/fork truck/military, wall/
desktop docking, dedicated GPS modules
(2m, <1m accuracy models) and carry
solutions enable flexible usage and enhanced
on-the-job functionality.

• Industry’s highest capacity (68.5 Whr) Li-Ion

battery provides over 6 hours of typical battery
life. Warm-swap battery capabilities.

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XPLORE: PROVEN RUGGED IN THE REaL WORLD

INDUSTRY’S MOST RUGGED TABLET PC

•

Independently-tested to MIL-STD-810G, IEC IP67 ingress rating (10-cell battery), and Hazloc standards

•

High-density, hardened magnesium alloy chassis with contoured bumper protection system

•

Integrated piston gaskets on all user-accessible doors

•

3H hardened display protects against breakage and scratching

•

3rd part y tested: 4' drop to concrete with system on; 7' operating drop to non-yielding surface

•

Xplore’s Cool Touch thermal system, inclusive of multiple thermistors, regulate heating and co oling
in extreme temperatures

•

Exceptional data protection – Solid State Drive (SSD) storage, with dual SSD RAID (0,1) option

Military, public safet y, field service and other front-line workers depend on their mobile computing systems
to complete job tasks, execute mission plans and, in some cases, save lives. System uptime, continued
deployed operation and data protection is paramount. Xplore’s iX104C5 is the gold standard in rug ged
tablet computing, delivering the highest degree of ruggedness in its class.

Inspired by first-hand experience and input from utility and telecomm field service workers, military
personnel, and law enforcement agencies, the iX104C5 can adapt to changing mission requirements and
withstand harsh conditions.

KEY RUGGED FEATURES INCLUDE:

•

A drop specification that is more in line with real-life use conditions: 4', operating to concrete
(a hard surface) 26x; 7' operating to plywood over concrete

•

A unique piston sealing technology enables a higher level of ingress protection (IP-67 with
10-cell batter y) from driving rain/snow, blowing dust/sand, and potential immersion in water

•

An innovative data protection system utilizes a custom- engineered drive carrier, Solid State drive
storage with dual SSD drive option, RAID (0,1) and JBOD array configurations which include
advanced high-performance and durable solid state drives – to maximize data integrity in the most
challenging shock, vibration and drop conditions

PROVEN RUGGED IN THE REAL WORLD

RUGGE D DES IGN

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DATA P ROT E CTI ON

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PROVEN RUGGED IN THE REAL WORLD

RUGGE D DES IGN

Through the engineering development and commercialization of five generations of fully- rugged tablet solu­tions, Xplore has refined a customer feedback methodolog y that is an integral part of the overall product
development model. Through an aggregation of customer inputs, research and development, extensive
rugged testing and – most importantly – real-world field experience, the iX104C5 incorporates a number of
innovative and advanced rug ged design elements :

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DETAIL OF PART NO. 1

DETAIL OF PART NO. 2

DETAIL OF PART NO. 3

DETAIL OF PART NO. 4

• High-density, hardened magnesium alloy chassis

• Custom multi-layer enclosure and internal framing system

• ISO-damp cushioning for LCD and SSD assemblies

• Provides exceptional strength and resistance to torsion, shear and impact damage

• Contoured bumper protection system

• Rounded, industrial rubber over-molded bumpers on corner impact zones provide

shock protection via energy dispersion and absorption

• The extended wrap design provides protection on the X, Y and Z axis for a total of 26

different directional impacts

• Complements the high-density magnesium and protects the internal electronics and

LCD from excessive shock and impact when hitting a non-yielding surface in drop
scenarios

• Piston sealing technology

• Custom gaskets and seals used at all mechanical contact points

• Implemented into all module access doors to provide secure sealing after repeated

access

• Sealed I/ O module from ingress with passive I/O port cover

• Prevents foreign particles from entering and potentially damaging the system

• Allows for a higher level of ingress protection (IP67) than any unit in its class without

limiting manufacturing flow cycles or costly repair turnaround times

• Custom-engineered, industrial Cool Touch thermal management system

• Heat pipe thermal transfer design, combined with the Intel

®

Core™-i7 ULV processor,

allows the iX104C5 to operate in extreme temperatures

• Combination of forced convection via industrial fan sealed and enclosed, custom-

engineered heat piping and conductive cooling elements

• Reduced external chassis (“skin”) temperature for user comfort and longer

component life by drawing heat away from internal system elements

• Internal temperature monitoring of critical components via multiple thermal sensors

helps maximize component protection and elongate the lifecycle of key system
elements

DETAIL OF PART NO. 5

DETAIL OF PART NO. 6

DETAIL OF PART NO.7

XPLOR E TECHNOLOG IES

• Unique pin and pad expansion ports support the addition of key application modules

such as the dedicated GPS module options

• Gold plated for high throughput

• Provides solid, sealed expansion capabilities for system grow th

• 3H hardened, chemically-strengthened, scratch-resistant LCD display stack

• Provides added LCD protection against potential damage:

Breaks due to impact
Deep, performance-impacting scratches

• Industrial-grade, dual-mode, auto-sensing touchscreen supports up to 35M total

touches to a single location

• Additional ruggedization design elements:

High-impact, etched functional keypad
Low-profile, integrated Wi-Fi and performance-enhanced broadband antennas
Shoe-box fit on magnesium frame

• Xplore has multiple patents-pending on its rugged engineering designs

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PROVEN RUGGED IN THE REAL WORLD

RUGGE D DES IGN

The iX104C5 is rigorously tested independently and certified by third-party facilities to ensure reliable
performance in demanding and harsh environments. Xplore’s rugged products undergo testing and validation
based on “The Military Standard for Environmental Testing and Engineering Guidelines” (MIL-STD-810G). MIL­STD-810G is used for determining the effects of natural and induced (man-made) environments on products
intended for use in harsh mobile environments. It includes guidance for accelerated or aggravated testing
during the design process to assess product suitability for the environmental conditions anticipated throughout
its lifecycle. Departments and agencies of the U.S. Department of Defense have approved it for use.

It is important to note that although companies may claim MIL-STD -810G design elements, Xplore has
documented these test parameters and results, and warranties its products to these published specifications.
More importantly, Xplore has deployed approximately one hundred thousand of its rugged systems (since
inception) to customers worldwide and is recognized in the industry as an innovative leader in the field.
Xplore’s products have been tested in real-world applications as Xplore’s global network of satisfied
customers expands across a variety of vertical markets.

The rugged Xplore iX104 C5 is designed, tested and backed to meet the following specifications, which
closely approximate the varied application conditions to which our products are exposed.

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iX104C5 RUGGED TESTING AND CERTIFICATION SUMMARY

MIL-STD-810G TESTING

TRANSIT DROP
OPERATING

MINIMUM INTEGRITY
VIBRATION

VEHICLE VIBRATION

TEMPERATURE
EXTREMES
(OPERATING/NON­OPERATING)

THERMAL SHOCK

BLOWING RAIN

BLOWING SAND
AND DUST

HUMIDITY

SALT FOG SPRAY

BENCH SHOCK (M5)

FUNCTIONAL SHOCK

CRASH SHOCK

4' (1.22 m); drop direct to concrete, 26 total drops: one drop to each face, edge and corner. Unit
is operating and remains operational. Exceeds MIL-STD-810G, Method 516.6, Proc IV

7' (2.13 m); drop to 2" plywood over concrete, 26 total drops. One drop to each face, edge
and corner. Unit is operating. Exceeds MIL-STD-810G, Method 516.6, Procedure IV

Minimum integrity testing. Unit is non-operating. MIL-STD-810G, Method 514.6, Procedure I:
Figure 514.6 E-1, Category 24

Vehicle vibration testing. Unit is operating. MIL-STD-810G, US Highway Truck, Method 514.6,
Procedure I: Figure 514.6 C-1 Category 4. Tablet w/ Dock and Vehicle Kit

Operating: -4°F to 140°F (-20°C to 60°C): Unit is operating. Cold boot within 15 min (power
source)
Operating (M5 Tablet with SSD/Heater and Military V.Dock): -49°F to 140°F (-45°C to 60°C):
Unit is operating. Cold boot within 15 min (power source)
Non-Operating/Storage: -60°F to 160°F (-51°C to 71°C). Unit is non-operating
MIL-STD-810G, Methods 501.5, 502.5, Procedures I and II

-60°F to 160°F (-51°C to 71°C). MIL-STD-810G Method 503.5,
Procedure II, cyclic: Unit is non-operating

4.0"/hr (101.6 mm/hr) of blowing rain with a 40 mph wind source for 30 minutes on each
surface. Unit is operating. MIL-STD-810G, Method 506.5, Procedure I

Blowing sand and dust at 30 mph for 30 minutes. Unit is operating. MIL-STD-810G, Method

510.5, Procedures I (Blowing Dust) and II (Blowing Sand)

3%-95% - non-non condensing humidity. Five 48-hour cycles. Unit is operating. MIL-STD­810G, Method 507.5, Procedure II

5% saline exposure for 2 Cycles x 48 hrs. (24 hrs wet/24 hrs dry). Unit is not operating. MIL­STD-810G, Method 509.5, Procedure I

4" (101.6 mm) drop onto wooden bench. Four drops on each face. Unit is non-operating. MIL­STD-810G, Method 516.6, Procedure VI

40g (peak), 11 ms, saw tooth, 3 axis x 6 shocks = 18 shocks. Unit is not operating. 20g
(peak) operating. MIL-STD-810G, Method 516.6, Procedure I

75g (peak), 11ms, saw tooth, 2+/- shocks x 3 axis = 6 shocks. Unit is non-operating.
MIL-STD-810G, Method 516.6, Procedure V

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PROVEN RUGGED IN THE REAL WORLD

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iX104C5 RUGGED TESTING AND CERTIFICATION SUMMARY

MIL-STD-810G TESTING

ALTITUDE

CONTAMINATION BY
FLUIDS

FUNGUS

SOLAR RADIATION

INGRESS TESTING

IEC (IP) INGRESS
PROTECTION TESTING

HAZARDOUS ENVIRONMENTS TESTING AND CERTIFICATION

UL1604/ISA STD 12.12
(CSA 22.1)

ATEX AND IECEx

ADDITIONAL COMPLIANCE

AUTOMOTIVE

Chamber at 50,000 ft for 1 hour. Unit is operating. MIL-STD-810G, Method 500.5, Procedure II

Detergents, brake fluid, aromatic hydrocarbons. Unit is not operating. MIL-STD-810G, Method

504.1

28 days; US Fungus Types. No grow th. Unit is not operating. MIL-STD-810G, Method 508.6,
Procedure I

Steady State A1. 1120 W/m2 (355 Btu/ft2/hr) UVB @ 50°C, 7x24hr cycles. Unit is not
operating. MIL-STD-810G, Method 505.5-2, Procedure II

IP 67 (10-cell battery) Dust tight, no ingress of dust. Protection against effects of immersion
in water to 3.28' (1m). IEC 60529 IP-67 for dust and water. IP65 with 8-cell battery option.

Operation in Hazardous Environments; (Class 1, Division 2, Zones A/B/C/D)

Operation in Hazardous Environments; ATEX and IECEx compliant

Compliance with latest version of EU Directive 72/245/EEC including amendments and
corrigenda (2004/104/EC) Automotive E Mark (xDock)

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iX104C5 ELECTROMAGNETIC COMPATIBILITY SUMMARY

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CHARACTERISTIC SPECIFICATION REqUIREMENT LIMITS/LEVELS TEST METHOD

Electrostatic Discharge EN55024 +/- 8 kV (Direct), +/-15kV (Air) EN 61000-4-2

Radiated Immunity EN55024 3 V/m 80 -1000 MHz EN61000-4-3

Electrical Fast Transients EN55024 +/- 1 kV AC and DC Power Lines,

+/- 500 V Signal Lines

Surge Immunity EN55024 2 kV AC Line-Gnd, 1 kV AC Line-Line and

I/O Signal Lines if applicable

Conducted Immunity EN55024 3V/m 150 kHz to 80 Mhz EN61000-4- 6

Magnetic Immunity EN55024 Power Frequency Magnetic Field

Immunity 1A/m

Electromagnetic
Compatibility

Electromagnetic
Compatibility

Electromagnetic
Compatibility

Radiated Emissions EN55022

Conducted Emissions EN55022

EN55024 Voltage Dips, Short Interruptions and

Voltage Variations Immunity

EN55024 Limits for Harmonic Current Emissions EN61000-3-2

EN55022 Limitations of Voltage Changes, Voltage

Fluctuations and Flicker

Electric Field Emissions, 30 MHz to

47CFR Pt 15

47CFR Pt 15

18 GHz

Power Leads, 150 kHz to 30 MHz EN55022

EN61000-4-4

EN61000-4-5

EN61000-4-8

EN61000-4-11

EN61000-3-3

EN55022, Class B
FCC Pt 15, Class B

FCC Pt 15, Class B

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ONGOING RELIABILITY AND RUGGED DESIGN TESTING

Xplore has made significant investments in building out its own in-house environmental, reliability and emis­sions testing labs. Xplore continuously conducts Accelerated Life Testing and Accelerated Stress Screening on
its iX rugged products during the design phases. Equally important is Xplore’s ongoing regression testing from
random production line sampling as part of its quality assurance program. Xplore also undertakes mechanical
lifecycle stress testing on all key connectors, jacks and insertion points to maximize reliable lifetime operation.

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