G
UARANTEE
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Terms and Conditions for UK & ROI (outside UK & ROI contact your local distributor)
We, Applied Energy Products Limited will, subject to installation by an approved installer, provide a
guarantee against faulty parts or manufacture for the period of 5 years from the date of purchase.
In the event of a product breakdown during the guarantee period, you should contact Applied Energy
Products Ltd on the Technical line number below providing that:a) The appliance has been installed in a residential environment.
b) The appliance has been correctly installed in accordance with our instructions and is being used on the
supply circuit or voltage printed on the rating plate.
c) The appliance has been used in accordance with these instructions and has not been tampered with or
otherwise subject to misuse, neglect or accident.
d) The appliance has been regularly maintained in accordance with these instructions and the airway is
unobstructed.
e) The appliance has not been taken apart, modified or repaired except by a person authorised by us.
f) Evidence of the date of purchase in the form of an invoice or receipt will be required in order to
qualify under the terms of this guarantee.
g) For the service work to be undertaken free of charge, the work must only be undertaken by Applied
Energy Products Limited, or our approved agents.
h) Service under guarantee has no effect on the expiry date. The guarantee on any exchanged parts or
product ends when the original guarantee period ends.
i) In the event of a product being returned to Applied Energy Products Limited and not found to be
faulty, the product would be available for collection from the relevant premises within one month and
if not collected it would be disposed of or delivered by Applied Energy Products Limited and a
delivery charge made.
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EXCLUSIONS
This guarantee cover damage or defects arising from poor or incorrect installation, improper
use or lack of maintenance. It is the responsibility of the installer to check that the installation parameters
meet the requirements of the product, and any relevant regulations.
If we are called out to investigate a fault, which is subsequently identified as being an installation fault, we
will make a charge. It is important that the routine checks are completed before calling us out, as many
issues can be simply diagnosed and resolved.
We make no guarantees as to response times for repairs. We will endeavour to achieve the most timely
response possible but while we indicate an average response time, this should not be taken as a guarantee.
The guarantee applies to a repair or replacement (at our discretion) of the product subject to the
conditions above, and cover compensation for the loss of the product or consequential loss
of any kind.
This guarantee covers products supplied by Applied Energy Products only, and does not cover other
products and components used to create a system that have not been purchased from Applied Energy
Products.
The responsibility for the suitability of the complete system for the specific application remains the
responsibility of the original specification engineer.
This guarantee does not affect your statutory rights.
Applied Energy Products Ltd
Morley Way
Peterborough
PE2 9JJ
tel 01733 456789
fax 01733 310606
Technical line 08709 000430
Technical fax 08709 000530
DOES NOT
DOES NOT
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Xpelair is a registered trademark of Applied Energy Products Limited.
Applied Energy Products reserve the right to alter product specifications
or appearance without prior notice. All finishes and diagrams in this
booklet are as accurate as printing processes allow.
8
Leaflet Part No. 23155AA (Revision B)
Xplus Ultra DC
Continuous extract MEV unit
Xplus 250DC 8CV
X
lus 400DC 8CV
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