Xorcom CXE2000, CXE3000 Getting Starded Manual

8 Katom St., Misgav Industrial Park, 2017400, Israel

Tel: [phone]; Fax: [phone]

Grounding

Power Supply

nic0

nic1

Grounding

nic0

nic1

IPMI

CXE2000/CXE3000 CompletePBX: Getting Started Guide

Package Contents

 CXE2000/CXE3000 (2U 19'' width

unit)

 Power cord

 Support hardware for 19'' cabinet
 CompletePBX 5 software preinstalled

on the hardware

Prerequisites

You need a computer equipped with an Internet browser. Firefox is recommended.

Step 1: Earthing the Unit

1) For safety and performance reasons, it is essential to ground the unit.

Note: Not properly grounding this device will void your warranty!

2) Use a star washer to securely connect a grounding tab to the grounding screw on the rear

panel.

3) Using 12-16 gauge wire, connect the grounding tab to a reliable ground.

4) All Xorcom hardware should be connected to a common grounding point.

Figure 1: Detail of CXE2000 Rear Panel

Figure 2: Detail of CXE3000 Rear Panel

Step 2: Powering Up the Unit

1. Connect a keyboard and a VGA/SVGA screen.

2. Connect the unit to the LAN.

3. Connect the power cord to the power input socket on the rear panel.

4. Turn on the power using the power button on the front panel.

5. The startup process takes about 2 minutes. The startup time depends on the number of

telephony ports installed in your CXE2000/CXE3000 unit.

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8 Katom St., Misgav Industrial Park, 2017400, Israel

Tel: [phone]; Fax: [phone]

6. You will see the “Loading...” notification on the Liquid Crystal Display (LCD) panel.

7. When the booting process is near completion, “XORCOM” will appear on the LCD panel.

Step 3: Submit Warranty Activation Request

At this point activate the product warranty (a pre-requisite for submitting any request for
technical support). Go to https://xorcom.com/xorcom-product-warranty, complete and submit the
form found there.

Step 4: Configure or Obtain the IP Settings for CXE2000/CXE3000

It is possible to configure or obtain the IP settings by using either the LCD panel or a keyboard
and a display monitor.

Method 1: Using the LCD Panel

a. How to obtain IP address(es) received from DHCP server

The CXE2000/CXE3000 will try to obtain the IP address from your DHCP server, if one
is available. To check the received IP address by using the LCD panel:

Press the “Menu” button and then navigate as follows:
Status->SystemInfo->IP address

You will see the “IP address:” notification. Scroll down by using the down arrow

navigation button to review the received IP addresses for the nic0 and nic1 interfaces. If
an interface failed to receive an IP address from the DHCP server the display will read:

0.0.0.0

b. How to configure a static IP address(es)

Press the “Menu” button and navigate to Settings->ManualNet. “Manual Net:” will appear

on the display.
Press the down arrow button to navigate from one parameter to another. You will be able
to define the following parameters:

 the default gateway (“Enter gateway”),
 two DNS servers (“Enter DNS1” and “Enter DNS2”)
 IP address and network mask for nic0 (“nic0 IP” and “nic0 Netmask”)
 IP address and network mask for nic1 (“nic1 IP” and “nic1 Netmask”)

You can use the number buttons to enter the required IP addresses. Use the '*' (asterisk)
button for the '.' (period) character.
Press the Enter button once you have defined all the required data. You will be prompted
for confirmation.

Note: The Enter button should be pressed only once after all the parameters are defined.
Use the down arrow and up arrow buttons to navigate between parameters.

Method 2: Using a keyboard and display monitor

1. Connect a keyboard and a VGA/SVGA screen.

2. Login to the CXE2000/CXE3000 as follows:

User name: root

1. Password: !x0rc0m!voip5472#

Note: Note the use of the number zero in the password

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8 Katom St., Misgav Industrial Park, 2017400, Israel

Tel: [phone]; Fax: [phone]

The default CompletePBX keyboard configuration is US English. When entering
the password, the # (hash) key is shift/3 (i.e. uppercase three).
On UK keyboards, the hash character is located below the backspace, above the
right-hand enter key.

a. How to obtain IP address(es) received from DHCP server

To see the IP addresses of the nic0 and nic1 interfaces use the command:
ip addr show
As a result you’ll get a block of data like this:

2: nic1: <NO-CARRIER,BROADCAST,MULTICAST,UP> mtu 1500 qdisc pfifo_fa..
link/ether 00:0a:cd:25:58:04 brd ff:ff:ff:ff:ff:ff
3: nic0: <BROADCAST,MULTICAST,UP,LOWER_UP> mtu 1500 qdisc pfifo_fast s
link/ether 00:22:4d:ab:18:8c brd ff:ff:ff:ff:ff:ff
inet 192.168.0.64/20 brd 192.168.15.255 scope global nic0
valid_lft forever preferred_lft forever
inet6 fe80::222:4dff:feab:188c/64 scope link
valid_lft forever preferred_lft forever

In this example the CXE2000/CXE3000 nic0 interface received IP address 192.168.0.64.
The nic1 interface did not receive an IP address.

b. How to configure a static IP address(es)

Replace 1.2.3.4/24 and 1.2.3.1 with the required IP address (in CIDR format) and default
gateway and then run the following command:

nmcli con mod nic0 ipv4.method manual \
ipv4.address 1.2.3.4/24 ipv4.gateway 1.2.3.1

If you also want to define the nic1 interface, then:

nmcli con mod nic1 ipv4.method manual \
ipv4.address 1.2.3.5/24 ipv4.gateway 1.2.3.1

Define the DNS server in the /etc/resolv.conf file. For example:
nameserver 5.6.7.8

Run systemctl restart network in order to apply the changes

Note: Correct network parameters settings are extremely important for normal
CompletePBX functionality. Always make sure that the 'localhost' is defined in the /etc/hosts
file:

127.0.0.1 localhost.localdomain localhost

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