Xmark ATG User Manual

User Manual
May 2000
© Copyright 2000, EXI Wireless Systems Inc. All rights reserved.
Revision 1.0
EXI ASSETRAC User Manual 980-000005-000
Table of Contents
1.1. SYSTEM COMPONENTS ............................................................................................................... 9
1.2. COMPUTER DISPLAY CONVENTIONS............................................................................................ 9
2.1. ENTERING AN ASSET................................................................................................................ 11
2.2. DELETING AN ASSET ................................................................................................................ 14
2.3. SILENCING AND ACCEPTING ALARMS........................................................................................ 16
2.4. “STAFF SAVERAND “LOITERING” FEATURES........................................................................... 18
3.1. ACCESSING SUPERVISOR LEVEL................................................................................................ 19
3.2. EXITING SUPERVISOR LEVEL..................................................................................................... 20
4.1. ACTIVITY LOGS ....................................................................................................................... 21
4.2. NAVIGATING THE ACTIVITY LOG ............................................................................................... 22
4.3. ADDING A SUPERVISOR ANNOTATION TO AN ALARM................................................................... 22
4.4. BACKING UP ACTIVITY LOGS.................................................................................................... 23
5.1. TAGS....................................................................................................................................... 24
5.2. ADDING A NEW ASSET-TAG TO THE SYSTEM.............................................................................. 25
5.3. DELETING AN ASSET-TAG FROM THE SYSTEM............................................................................ 26
5.4. DISABLING AN ASSET-TAG....................................................................................................... 27
5.5. UNASSIGNING AN ASSET-TAG................................................................................................... 27
5.6. EDITING AN ASSET-TAG RECORD.............................................................................................. 28
5.7. PRINTING................................................................................................................................. 28
6.1. ADDING A NEW USER TO THE SYSTEM........................................................................................ 30
6.2. DELETING A USER FROM THE SYSTEM ........................................................................................ 31
6.3. DISABLING A SYSTEM USER....................................................................................................... 31
6.4. EDITING A SYSTEM USER ACCESS............................................................................................... 31
7.1. ACCESSING THE DEALER LEVEL................................................................................................ 32
7.2. DEALER ACCESS LEVELS.......................................................................................................... 32
7.3. FLOOR PLAN EDIT.................................................................................................................... 33
7.4. ADDING SYSTEM DEVICES........................................................................................................ 34
8.1. SHUTTING DOWN ..................................................................................................................... 36
8.2. RESTARTING THE SYSTEM......................................................................................................... 36
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P 1. Limited Warranty
EXI Wireless Systems Inc. (“EXI”) hereby warrants the product(s) accompanying this limited warranty (the “Product(s)”) to be free of defects in materials and workmanship for a period of two years (excluding any batteries that may be added to or used in conjunction with the Products(s)) from the date of delivery of the original purchase of the Product(s) subject to the limiting conditions set forth below, provided that EXI has received notification of such defects no later than 30 days after expiration of the applicable war­ranty period and provided further that EXI has received a fully completed registration card (below) within 30 days from the date of original purchase of the Product(s).
The responsibility of EXI under this warranty is and shall be limited to repairing or replacing the Prod­uct(s) or any part thereof determined by EXI in its sole discretion to be defective in workmanship or ma­terial.
The installation of the Product(s) shall be deemed as acceptance by the original purchaser and any subse­quent purchaser of the Product(s) (collectively the “Purchaser”) of the terms set out in this limited war­ranty including the following further limiting conditions:
(a) EXI shall not be responsible for any repair or replacement of any Product(s) which has been found, upon inspection, to have been subjected to abuse, misuse or negligence, or any damage attributable to ac­cident, lightning, power surge, brown-out, leaking, damaged or inoperative batteries or to have been in­stalled, altered or repaired contrary to factory designated procedures without the prior written consent of EXI;
(b) It is understood, and the Purchaser agrees further to so inform any user of the Product(s) that the Product(s) is not, nor can it be, infallible in the detection of wandering patients, the prevention of infant abduction, the prevention of theft of assets or any other contemplated use of the Product(s). The Pur-
chaser will warn all users and acknowledges on it’s own behalf that it has read and understands the above-mentioned limitations of the Product(s). The Purchaser further acknowledges that the Prod-
uct(s) are solely intended to provide an additional safeguard in notifying staff and accordingly do not guarantee the prevention of wandering patients or the attempted abduction of an infant or the theft of as­sets;
(c) It is further agreed by the Purchaser that the Purchaser has received no additional promises or state­ments of fact from EXI or its agents relative to the Product(s) upon which the Purchaser might have re­lied in purchasing the Product(s);
(d) The warranty set out above excludes and is in lieu of all other express or implied warranties, condi­tions or obligations, and no person is authorized to give any further representation or warranty or assume any further obligation on behalf of EXI. Although the Purchaser may have other rights, as they may vary from State to State or Province to Province, where it is legally possible to do so any statutory warranty is hereby expressly excluded. The warranty is subject to the domestic laws of Canada and the Purchaser agrees to attorn to the jurisdiction of the courts of competent jurisdiction in the Province.
(e) EXI shall not be liable for any damages, whether direct or, indirect, incidental, consequential or arising out of contact or tort with the sole exception of the warranty set out above and any rights ex­pressly created by applicable statute.
THIS WARRANTY IS VALID ONLY IN THE USA AND CANADA
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P 2. Record of Changes
May 2000 Revision 1.0 Initial Release
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P 3. FCC Regulations
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) This device must accept any interference re­ceived, including interference that may cause undesired operation.
This equipment has been tested and found to comply with the limits for Class B Digital Device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful inter­ference in a residential installation. This equipment generates and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communi­cations. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures.
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected
Consult the dealer or an experienced radio/TV technician for help
Any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
EXI Wireless Systems Model No.: Patient Tag CANADA: 287710217261A FCC ID: HE7 PTG
* This device complies with Part 15 of the FCC Rules. Operation is subject to the following two rules: (1) This device may not cause harm­ful interference, and (2) This device must accept any interference re­ceived, including interference that may cause undesired operation.
Made in Canada
EXI Wireless Systems Model No.: Halo Infant/ECO
tag
CANADA: TBD FCC ID: HE7 ETG
* This device complies with Part 15 of the FCC Rules. Operation is subject to the following two rules: (1) This device may not cause harm­ful interference, and (2) This device must accept any interference re­ceived, including interference that may cause undesired operation.
Made in Canada
EXI Wireless Systems Model No.: Halo Asset tag CANADA: TBD FCC ID: HE7 ATG
* This device complies with Part 15 of the FCC Rules. Operation is subject to the following two rules: (1) This device may not cause harm­ful interference, and (2) This device must accept any interference re-
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ceived, including interference that may cause undesired operation.
Made in Canada
P 4. System Maintenance
ASSETRAC is designed to assist staff in providing a higher degree of safety for their equipment . It is not intended as the sole means of protection in preventing an item from leaving the premises.
Regular checks to verify that your ASSETRAC system is operational is highly recommended.
SYSTEM MAINTENANCE SHOULD INCLUDE THE FOLLOWING STEPS:
All Tags should be checked for physical damage after each cleaning, disinfecting or steriliza­tion procedure.
Each Tag should be tested for correct operation before being attached to an infant. The ASSETRAC software prompts for testing of Tags prior to their deployment. Please refer to the appropriate section in this manual for the instructions.
The warrantee on Tags is 3 years, and the batteries within the Tags are expected to last in ac­cess of the warranty period depending on the usage pattern. Do not leave Tags in the detection field for long periods of time, and store them in the foil bags supplied. Failure to do so will result in false alarms, and will reduce battery life.
Set up a regular system check schedule to verify that the Controllers, Receivers and Tags are operational. Controllers should have the “Ready” light illuminated to show that they are pow­ered. Check the operation of the Controller daily by starting a bypass or triggering an alarm using a Tag to ensure that it is fully operational and protecting the egress point where it is lo­cated.
Check each Receiver on a regular basis to ensure that it can receive signals from Tags in the “Tag Removal” condition. Failure to regularly check for this operation may lead to failure to detect a Tag that is removed from an infant, and therefore compromising protection for the infant.
Whenever you see a known wandering patient, look for the Tag on their person to verify they are still wearing it. This may require special knowledge as to the placement of the Tag.
Intended Audience
This manual is intended for system users (typically duty nurses) and supervisory level users who manage the system and the system users.
Scope
This manual will provide step by step instructions for users and supervisors who administer the usage of the system. The Assetrac system features a very simple user interface that steps the user through and pro­vides instructions at each step.
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About Assetrac Protection System
Assetrac is a premium asset protection system. Assetrac works in conjunction with the EXI Asset tag transponder that is capable of sensing if it has been removed from a piece of equipment. Assetrac is an electronic system, which, in conjunction with staff diligence, creates a secure perimeter to deter asset theft .
Assetrac will detect if an asset is near a controlled exit and invoke countermeasures. The system will identify the asset, the location and the time. Alarms must be accepted by staff using password access to the system. The system maintains a log of all activity.
Access Levels
The Assetrac system has three separate access levels:
User
Supervisor
Dealer
Level Password
required
User Yes Enter Asset
Delete Asset Accept/Silence alarms Toggle between floor plans (No
Password required)
Supervisor Yes All user functions
Manage user list Assign usernames and passwords View and annotate activity logs Add/Delete tags from fleet Initiate System Data Backups Print logs Exit the Assetrac system
Dealer Yes All user/Supervisor functions
System Diagnostics System modifications Importing floor plans
Functions Access Management
Access controlled by Supervisor or Dealer level users
The first Supervisor is setup by the installing dealer. This Supervisor may add more assigned supervisory access.
Controlled by EXI
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System Conventions
Each user in the system has a unique identity (username) and password. The Supervisor assigns both the username and password. It is suggested that both be kept between 4-8 characters to provide sufficient se­curity and allow users to easily enter and remember their system access codes. For example:
A user named Barbara Smith would have a username such as bsmith or barbs. Note that that each user should have a unique name.
The system prompts the user for any text entry such as usernames or infant names etc. To navigate from one field to the next, the user may press tab or place the mouse cursor over the field and Click the left
button.
System Support
For system service or support contact your installing dealer. Your dealer is:
Name: _____________________________ Phone: _____________________________
Or contact:
EXI Wireless Systems 100-13551 Commerce Parkway Richmond, BC Canada V6V 2L1 Ph: 1-800-667-9689 Fax: 604-207-7760 Web: www.exi.com
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1. System Introduction
1.1. System Components
ASSETRAC Software: Primary user interface that assist in the assignment and tracking of Trans-
ponders, and displays alarms and other activities in graphical format. Also stores and allows printing of all system events that have been logged.
Controllers: Controls an egress point and reports any Tag presence at the egress point to the
computer. Depending on system configuration, Controllers may control door locks and local alarms, allow keypad input for door bypass, and offer a “Staff Saver” and “Loiter” feature. The “Staff Saver” feature eliminates nuisance alarms by not setting off an alarm when the presence of a Tag is detected and the door is sensed as closed. In the event that the door is open, or is opened when the Tag is at the egress point, the system will alarm. The “Loiter” feature sounds an alarm if a Tag detected at a door remains at that door for a period of time, re­gardless of the fact that the door may be sensed as closed.
Controllers will also detect a “Tag Removal” condition in its area, as does a Re­ceiver.
Receivers: Detects “Tag Removal” condition when a Tag is removed from an asset, and re-
ports this activity to the computer.
Transponders: Also referred to as “Tags”, these devices are attached to each asset. Tags initiate
two different kinds of alarm conditions as follows:
Tag-initiated-Communications (TIC)
This alarm is initiated in the event that a Tag is removed from a piece of equipment. This occurs due to the fact that the Tag tamper switch is no longer attached to an asset.
Tag-in-field Communications (TIF)
This alarm is initiated when a Tag enters an area protected by a Con­troller. The Controller emits a constant field of radio waves which is picked up by the Tag when in the proximity of the Controller. The Tag reports its presence to the Controller, and therefore the system, when it senses this RF field.
1.2. Computer Display Conventions
The computer displays various types of information, which is color coded to differentiate between the Dealer, Supervisor and User modes. In addition, the “Icons” that display the locations of the various system components such as the Controllers and the Receivers, and the on-screen “buttons” may also change color to indicate their status.
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Username and Password are entered.
lected alarm in Active Alarm field
The figure below shows a typical user screen and identifies its components.
Floor Plan area. Controllers shown as half-filled square icons Receivers shown as half-filled circular icons Elevators shown as square icon with “X’ Blue: Normal, Yellow: Pre-Alarm condition, Flashing Red: Full Alarm condition Arrow points at device(s) corresponding to se-
Asset Enter and Delete buttons
Floor Plan Buttons Green: Normal Blue: Indicates that the cursor is positioned
over button
Yellow: Indicated Pre-alarm condition on
Red: Alarm condition on this floor
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floor
Active alarms field Red: Normal alarm color Blue: Selected alarm
Alarm Silence and Accept field. Normally grayed characters. “Silence” button is active upon selecting an
alarm from the Active Alarm field. “Accept Alarm” button is active after valid
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Enter AssetEnter Asset
2. User Level
The Assetrac system provides a simple, intuitive user interface. After each step, the system will auto­matically take you to the next until the task is complete.
2.1. Entering an Asset
1. Select the button on the top right of the screen.
Main Screen - User Level
2. The system will ask for your Username and Password. Type in your Username as as-
signed by your supervisor.
3. Press the key on the keyboard
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4. Type in your Password
5. Press key on the keyboard, or click on the Next button
Enter
6. The system will now ask you to choose a tag. Select the Tag Serial Number corre-
sponding to the tag you wish to use.
Note: Each asset tag has a unique serial number on the side of the tag. The
system will list all of the available tags registered in the system but not yet assigned to an asset.
7. The system will ask if you wish to test the tag. Select Yes if you wish to do so. The
system will navigate you through the process.
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