Xitrix TravelPro, TravelPro GM965, TravelPro GL960 Installation And Troubleshooting Manual

Xitrix TravelPro Series

Installation and
Troubleshooting Guide

www.xitrix.com | support.xitrix.com

Notice

The information in this user’s manual is subject to change without notice.

THE MANUFACTURER OR RESELLER SHALL NOT BE LIABLE FOR ERRORS OR
OMISSIONS CONTAINED IN THIS MANUAL AND SHALL NOT BE LIABLE FOR ANY
CONSEQUENTIAL DAMAGES, WHICH MAY RESULT FROM THE
PERFORMANCE OR USE OF THIS MANUAL.

The information in this user’s manual is protected by copyright laws. No part of this
manual may be photocopied or reproduced in any form without prior written
authorization from the copyright owners.

Copyright 4/2006
All rights reserved.

Microsoft and Windows are registered trademarks of Microsoft Corporation. DOS,
Windows 95/98/ME/2000/NT/XP/VISTA are trademarks of Microsoft Corporation.

Product names mentioned herein may be trademarks and/or registered trademarks of
their respective owners/companies.

The software described in this manual is delivered under a license agreement. The
software may be used or copied only in accordance with the terms of the agreement.

This product incorporates copyright protection technology that is protected by U.S.
patents and other intellectual property rights. Use of this copyright protection
technology must be authorized by Macrovision, and is intended for home and other
limited viewing uses only unless otherwise authorized by Macrovision. Reverse
engineering or disassembly is prohibited.
.

Rev 1.0

TABLE OF CONTENTS

PREFACE

Symbols and Conventions
Protecting Your Computer - Avoid Abusive Handling and Adverse
Environment

Chapter Summaries

1. GETTING TO KNOW THE BASICS

Performance Features (1-2,3)
System at a Glance (1-4)
Top View (1-4,5)

Front and Rear Views (1-6,7)

Side Views (1-8,9)
Bottom View (1-10,11)
AC Adapter (1-12)

LED Status Indicators (1-13)
Keyboard Features (1-14)
Function (Quick) Keys (1-14)
Windows Keys (1-15)

Embedded Numeric Keypad (1-15)
Touch Pad (1-16)

Graphic Subsystem (1-17)

Adjusting the Display Brightness (1-17)

Extending the Life of the TFT Display Panel (1-17)
Opening and Closing the Display Panel (1-18)
Audio Subsystem (1-19)

Adjusting the Volume in Windows (1-19)

Voice Recording (1-19)
Modem and Modem Setting (1-20)
Ethernet Adapter (1-21)

2. BIOS SETUP AND SECURITY

Entering the BIOS Setup Screen (2-3)
Leaving the BIOS Setup Screen (2-3)
BIOS Action Keys (2-3)
Modifying the BIOS Settings (2-4)
Main Setup (2-4)

Advance Setup (2-4,5)

Boot Setup (2-5,6)

Security Setup (2-7,8)

Power Setup (2-8,9)

3. BATTERY POWER & POWER MANAGEMENT

4. TROUBLE-SHOOTING2

Exit Setup (2-9)

The Battery Pack (3-2)

Lithium-Ion Battery Technology (3-2)

Battery Low-Power Warning (3-3)
Installing and Removing the Battery Pack (3-4,5)
Charging the Battery and Charging Time (3-5)
Checking the Battery Level (3-6)
Prolonging the Battery’s Life and Usage Cycles (3-6)
Using Windows Power Options (3-7)

Windows’ Power Schemes (3-7,8)

Suspend Modes (3-9,10)

Power Button Action (3-11)

Low Battery Warning (3-12)

Power Manual Quick Access (3-13)

First Step (5-2,3)
Audio Problems (5-4)
Hard Disk Problems (5-5,6)
Optical Drive Problems (5-7)

Display Problems (5-8)
Keyboard and Mouse Problems (5-9)
CMOS Battery Problems (5-10)
Memory Problems (5-11)
Modem Problems (5-12)
Network Adapter / Ethernet Problems (5-13)
PC Card / PCMCIA Problems (5-14)
Performance Problems (5-15)
USB2.0 Problems (5-16)

APPENDIX A Product Specification
APPENDIX B Agency Regulatory Notices

Preface

Using This Manual

This User’s Manual contains general information about the hardware
and software setup, troubleshooting, and technical specifications of the
notebook computer.

Symbols and Conventions

The following conventions and symbols are used in this manual:

When keys are to be pressed at the same time, a plus (+)

symbol is used. For instance, Fn+F7 means holding Fn and F7

keys at the same time.
When a series of clicking actions is needed in Windows O/S, [ ]
and > symbols are used. For instance, [Start > Settings >
Control Panel > Display] means clicking the Start icon first,
then the Settings, then the Control Panel, then the Display
icon.
When you need to make a selection with the touch pad (or

mouse), you will be asked to ’select’ or ‘click’ or ‘double-click’,

‘right-click’ the item.

Text in this format and symbol means specific instructions, commentary,

Note:

sidelights, or any additional information or notes that you should be aware of.

Warning:

Text in this format and symbol means that failures to comply with the

given instructions or information could result in damage to your computer or could
cause bodily harm or loss of life.

Protecting Your Computer - Avoid Abusive Handling and
Adverse Environment

Follow the advice below will help ensure that you get the most out of
your Investment.

Your computer will serve you well if you take good care of it.

Do not expose the computer to direct sunlight or place it near

sources of heat.

o

Do not subject it to temperatures below 0

30

o

C (86oF).

Do not expose the computer to magnetic fields.
Do not expose the computer to moisture or rain.
Do not spill water or liquid on the computer.
Do not subject the computer to adverse shock and vibration. Do
not expose the computer to dust and dirt.
Do not place objects on top of the computer to avoid damaging the

computer.

Do not place the computer on rocky surfaces.

Here are some ways of taking care of your AC adapter.

Do not connect the adapter to any devices other than your

computer.

Do not let water get into the adapter.
Do not block the ventilation airway of the adapter.
Keep the adapter in a cool and ventilated place.
Do not step on the power cord or place heavy objects on top of

it.

Carefully tuck away the power cord and any cables away from

pedestrian traffic.

When unplugging the power cord, do not pull on the cord itself but

pull on the plug.

Keep the adapter away from children.
The total ampere ratings of the equipment plugged in should not

exceed the ampere rating of the cord if you are using an extension
cord.

The total current rating of all equipment plugged into a single

wall outlet should not exceed the fuse rating.

Do not connect other AC adapter to your notebook. This

C (32oF) or above

Notebook uses exclusively the AC adapter:

Lishin 0335C2065 (65W), Liteon PA-1650-01 (65W), HIPRO

HP-OK065E03 (65W)

RTC BATTERY: Vic-Dawn Enterprise Co., Ltd/ CR2032
CAUTION: Risk of Explosion if Battery is replaced by
an Incorrect Type.

Dispose of Used Batteries According to the

Instructions.

BATTERY PACK:
L50-4S2200-S1S5 Simplo
L50-4S2200-G1P3 Gallopwire
L50-4S2200-C1S5 Celxpert
L50-3S4400-S1S5 Simplo
L50-3S4400-C1S5 Celxpert
L50-3S4400-G1P3 Gallopwire
CAUTION: Risk of Explosion if Battery is replaced by
an Incorrect Type.

Dispose of Used Batteries According to the

Instructions.

When cleaning the computer, observe these steps:

1. Power off the computer and remove the battery pack.

2. Disconnect the AC adapter.

3. Use a soft cloth dampened with water. Do not use liquid or
aerosol cleaners.

Contact your dealer or see your service technician if any of the
following occurs:

Computer has been dropped or the body has been damaged.
Liquid has been spilled into the product.
The computer does not operate normally.

FOR TNV CIRCUIT PARTS:

IMPORTANT SAFETY INSTRUCTIONS - When using your telephone
equipment,
basic safety precautions should always be followed to reduce the
risk of
fire, electric shock and injury to persons, including the
following:

Do not use this product near water for example, near a bathtub,

washbowl,
kitchen sink or laundry tub, in a wet basement or near a
swimming pool.

Avoid using a telephone (other than a cordless type) during
an electrical
storm. There may be a remote risk of electric shock from
lightning.

Do not use the telephone to report a gas leak in the vicinity
the leak.

Use only the power cord and batteries indicated in this manual.
Do not
dispose of batteries in a fire. They may explode. Check with
local codes
for possible special disposal instructions.

SAVE THESE INSTRUCTIONS"

CAUTION: To reduce the risk of fire, use only No. 26 AWG
or larger (e.g.,
24 AWG) UL Listed or CSA Certified Telecommunication Line

Cord

Cleaning the Ventilation Grills:
It is suggested that you clean the ventilation grills regularly to
maintain optimal thermal regulation of the notebook. To do this, you
may use a soft brush or a vacuum cleaner (with appropriate head
adapter) to remove the dust buildup on the ventilation grills.

of

Chapter Summaries

The following is a summary of the available chapters and
appendices in this manual.

Chapter 1: Getting to Know the Basics

In this chapter, you will learn the basic operations and features of
your computer. It gives you a general understanding of the
components of your computer.

Chapter 2: BIOS Setup / Security

In this chapter, you will learn how to change various firmware
settings and what the settings mean. Also, you will learn how to take
advantage of the built-in security feature provided by the BIOS.

Chapter 3: Battery Power & Power Management

In this chapter, you will learn the fundamentals of power
management and how to use them to achieve longer battery life.

Chapter 4: Trouble-Shooting

In this chapter, you will learn how to solve common hardware and
software problems.

Appendix A: Product Specification

In this section, you will find a list of the computer’s system
specifications.

Appendix B: Agency Regulatory Notices

In this section, you will find the general electro-magnetic and safety
regulatory information.

CHAPTER▼ ONE

GETTING TO KNOW THE BASICS

Performance Features

High Performance Processor with Intel Chipset

The notebook PC is equipped with a powerful Intel Merom
CPU 。 Together with the latest Intel chipset and

technologies, the system offers very advanced PC
performances.

Advanced Graphic Engine

Intel Merom CPU Integrated Motion video processor gives
excellent graphic performance. The advanced graphic chip
also incorporates a hardware-based motion-compensation
engine, which gives you smooth MPEG video playback. 3D
graphics capability also adds realism to PC games.

This chapter introduces the features and
components of the computer.

LCD Display

The computer is equipped with a wide 14.1-inch TFT
high-resolution display panel for clear text and brilliant
colors.

Serial ATA Hard Disk Drive Support

The serial ATA bus offers higher data throughput than the
traditional parallel ATA bus. The hard disk drive also
supports 5400 RPM. The system achieves excellent hard
drive performance.

ExpressCard (New Card) Technology

ExpressCard (New Card) is the next-generation of the PC
Card standard. The bus interface is based on the two
standards: PCI Express for high-performance I/O and
USB2.0 for variety of devices. The card slot is compatible
with both 34-mm and 54-mm type cards.

Expandability

The system offers upgradeable hard disk drive and 2 DDR
SDRAM sockets for expansion, allowing the user to easily
increase the storage and system capacities as the need
arises.

Built-in Multiple Card Reader

There is built-in 4-in-1 card reader to access many of the
portable media formats (SD Card, MS Card, MMC Card, and
MS-Pro Card).

Ethernet Port

The system provides built-in Ethernet network adapter for
high bandwidth network connection.

USB2.0 ports

USB2.0 ports to connect to any USB-based peripheral
devices.

Wireless LAN

The internal Wireless LAN module allows your notebook to
connect wirelessly to other 802.11-enabled systems,
devices, or network.

System At A Glance

Top View

1. LCD Latch

The LCD latches lock / unlock the LCD panel.

2. LCD Display

The panel is where the system content is displayed.

3. Built-in Stereo Speakers

The built-in speakers output the sound in stereo.

4. Keyboard

The keyboard is used to enter data. (See Keyboard Section for
details.)

5. Touch Pad

The touch pad is a built-in pointing device with functions similar to
a mouse.

6. LED Status Indicator

The LED Status indicators reveal the status of these functions:
Numeric keypad, cap lock, silent mode, WLAN module enabling
and disabling and also the ODD, HDD activities. (See the LED
Status Indicator Section for details.)
The LED Status indicators also reveal the status of the system
power state and battery-charging state. See the LED Status
Indicator Section for details.

7. Built-in Microphone

The built-in microphone records sound.

8. Power / Suspend Button

The power/suspend button turns the notebook on and off and it
also acts as a system suspend key. Press momentarily to turn
on the system. Press and hold for at least 4 seconds to turn off
the system. How this key behaves can be defined in [Start >
Settings > Control Panel > Power Options > Advanced] menu.
Press the power / suspend button again to return from the
suspend mode. (See Chapter 3 for more details on system
suspend function.)

When the system is in Suspend Mode, the LED status
indicator shows blinking green light.

9. Silent Mode Button

Pressing the key enables the system to lower its power usage;
therefore the fan speed is reduced to achieve lowest operating
noise.

When Silent Mode is enabled, the LED status indicator
shows steady green light.

10. Internet Explorer Quick Key

Pressing the button launches Internet Explorer in Windows.

Front View

Warning:

damage the display

1. Wireless On/Off Switch

Use the Switch to disable or enable the Wireless function.

When Wireless LAN function is enabled, the LED status
indicator shows steady green light.

2. Microphone/Audio Line-in Jack

The microphone/Audio Line-in jack (3.5-mm diameter) is where
you connect a microphone or an external audio input source such
as a CD Player..

3. Stereo Headphone

The stereo headphone jack (3.5-mm diameter) is where you
connect the headphones or external speakers. Alternatively,

Warning:

Do not place any heavy objects on the top of notebook. This may

Do not place any heavy objects on the top of notebook. This may

damage the display

1. USB2.0 Port (x3)

The Universal Serial Bus (USB2.0-compliant) port allows you to
connect a wide variety of devices to your computer at a rate of
up to 480 Mbps. This port conforms to the latest USB2.0
plug-and-play standards.

2. Optical Drive and Disk Eject Button and Manual Eject Key
Hole

If your computer comes with the Combo drive, DVD-Dual or
Super-Multi drive, you may save data onto a CD-R / CD-RW or
DVD RW disc. Press the eject button to eject the disk tray. The
manual eject keyhole allows you to manually eject a jammed
disk.

3. Kensington Lock Key Hole

A Kensington-type security lock latches to this keyhole for
anti-theft purpose.

4. Modem Port

This is where you plug the phone jack (RJ-11) for fax/modem
functions.

5. Ventilation Grill

The fan grill is where air is exchanged to dissipate the internal
heat. Do not block this airway completely.

6. Power Jack (DC-in)

The DC-out jack of the AC Adapter connects here and powers the
computer.

7. External VGA Port

The VGA video output port is for connecting the external LCD
monitor or projector.

8. Ethernet / LAN Port

The port connects to a network hub via the RJ-45 cable and also
conforms to 10/100Base-TX transmission protocol.

9. ExpressCard Slot

The slot is where ExpressCard (TypeII, 54mm) is inserted.
ExpressCard Type 54 allows insertion of either 54mm or 34mm
cards. ExpressCard integrates both the PCI-Express bus
technology and USB2.0 interface.

10. 4-in-1 Card Reader

The 4-in-1 Card Reader supports SD Card, MS Card, MMC
Card, and MS-Pro Card.

Bottom View

1. Battery Pack and Battery Latch

The battery pack is a built-in power source for the notebook.
Slide the battery latch to release the battery pack.

2. Ventilation Grill

The fan grill is where air is exchanged to dissipate the internal
heat. Do not block this airway completely.

Warning:

only. The bottom case may get very hot.

Do not block the Fan Grill outlet. Place the machine on hard surface

3. System Device Cover

The system’s processor with cooler assembly, Wireless LAN
module, HDD, and DDR memory module are located under the
case cover. The system memory can be upgraded to a larger
capacity. (See Chapter 4 for instructions on the memory and
HDD upgrade.)

AC Adapter

1. DC-out Connector

The DC-out connector docks to the power jack (DC-in) on the
computer.

2. Adapter

The adapter converts alternating current into constant DC
voltage for the computer.

3. AC Plug

The AC plug plugs to the AC wall outlet.

-

, You may feel a slight tingling sensation on any of the computer’s metal

Note :

parts such as the I/O ports. This is caused by leakage current when the AC
adapter is not properly grounded (via the ground pin). However, the amount of
leakage current is within the safety regulation and is not harmful to human body.

LED Status Indicator

The LED Status Indicator displays the operating status of your
notebook. When a certain function is enabled, an LED will light up.
The following section describes its indication.

System & Power Status Indicators

LED Indication
Graphic
Symbol

Green light indicates the system is
ON.
Blinking green light indicates the
notebook is in the suspend mode.
Green light indicates the WLAN
module is active.

Persistent green light indicates the
Silent Mode is enabled.

Blinking orange light indicates the
battery is being charged.

Blinking red light indicates the
battery power is low when the
system is turned ON.

Persistent green light indicates the
battery is Full and AC power is
plugged in.

Green light indicates the hard drive
and/or optical drive is being
accessed.
Green light indicates the numeric
keypad is activated.

Green light indicates the cap-lock is
activated.

Keyboard Features

Function Keys (Quick Keys)

Graphic Action System Control

Symbol

Fn + F1 Enters Suspend Mode.

Fn + F3 Turns of the battery

warning beep off or on.

Fn + F4 Changes Display Mode:

LCD-only, CRT-only and
LCD&CRT.

Fn + F5 Turns Speaker Volume up.

Fn + F6 Turns Speaker Volume

down.

Fn + F7 Increases Display

Brightness.

Fn + F8 Decreases Display

Brightness.

Fn+Num Enables the embedded
Lk keypad to work in numeric

mode. The keys act like
numeric keypads in a
calculator. Use this mode
when you need to do a lot
of numeric data entry. An
alternative would be to
connect an external
numeric keypad.

Fn+Scr Press the Fn+Scr Lk key
Lk and then press ↑or ↓to

move one line up or down.

For various system controls, press the Fn (Function) key and the Fx key
simultaneously.

Windows Keys

Your keyboard also has two Windows keys:

1. Start Key

This key allows you to pull up the Windows Start Menu at the
bottom of the taskbar.

2. Application Menu Key
This key brings up the popup menu for the application,
similar to a click of the right mouse button.

Embedded Numeric Keypad

Press Fn+Num Lk to enable the embedded numeric keypad.
The numbers are printed in upper right corner of a key, in a color
different from the alphabets. This key pad is complete with
arithmetic operators (+, -, * , /).

Press Fn+Num Lk to revert to normal character keys.

Touch Pad

The built-in touch pad, which is a PS/2-compatible pointing device,
senses movement on its surface. As you move your fingertip on the
surface of the pad, the cursor responds accordingly.

The following items teach you how to use the touch pad:

1. Move your finger across the touch pad to move the cursor.

2. Press buttons to select or execute functions. These two buttons
are similar to the left and right buttons on a mouse. Tapping on the
touch pad twice produces is similar to clicking the left button of a
mouse.

Function Left Button Right

Button

Execution Click twice

quickly

Selection Click once
Drag Click and

hold to
drag the
cursor

Equivalent Tapping Action

Tap twice (at the same
speed as double-clicking
the mouse button)

Tap once
Tap twice quickly and on

the second tap hold finger
to the touch pad to drag the
cursor

Access Click
Context once
Menu
Move One
Page Up or
Down

Tips on Using the Touch Pad:

1. The double-click speed is timed. If you double-click too slowly,
your notebook responds as if you single-clicked twice.

2. Keep your fingers dry and clean when using the touch pad. Also
keep the surface of touch pad clean and dry to prolong its life.

3. The touch pad is sensitive to finger movements. Hence, the
lighter the touch, the better the response. Heavy touch does not
produce better response.

Graphic Subsystem

Your computer uses a high performance 14.1-inch active matrix TFT
panel with high resolution and multi-million colors for comfortable
viewing. The Dynamic integrated video graphics accelerator, which is
Microsoft DirectX 10 compatible, performs graphic rendering at a
lighting-fast speed.

Adjusting the Display Brightness

The notebook uses special key combinations, called hot keys, to
control brightness.

Press Fn+F7 to increase the brightness.
Press Fn+F8 to decrease the brightness.

To maximize your battery operating time, set the brightness to the lowest

Note:

comfortable setting, so that the internal backlight uses less power.

Extending the Life of the TFT Display Device

Observe the following guidelines to maximize the life of the
backlight in the display.

1. Set the brightness to the lowest comfortable setting (Fn+F8).

2. When working at your desk, connect your notebook to an
external monitor and disable the internal display Fn+ F4.

3. Do not disable the suspend time-outs.

4. If you are using AC power and have no external monitor
attached, change to suspend mode when not in use.

Opening and Closing the Display Panel

To open the display, push the LCD latch to the right and lift up the
lid. Then tilt it to a comfortable viewing position.

To close the display cover, fold it down gently.

Warning:

place any object on top of the computer when the display is closed

To avoid damaging the display, do not slam it when closing. Do not

Audio Subsystem

Your computer’s audio subsystem is Sound Blaster Pro-compatible.

Adjusting the Volume Manually

To increase the volume, press Fn+F5.
To decrease the volume, press Fn+F6.

Adjusting the Audio Volume in Windows

1. Click the speaker symbol in the task tray in Windows.

2. Drag the volume control bar up or down to adjust the volume.

3. To temporarily silence the speaker without changing the
volume setting, click Mute.

Voice Recording

A built-in microphone allows you to record sound. You will need
to use audio processing software to enable the built-in
microphone. For example, you may use Microsoft Sound
Recorder.

Modem

Your computer comes with a 56K V.92 internal fax/modem and a
phone jack (RJ-11), which is located on the left side of your
computer.
Use a telephone cable to connect the computer to the telephone
wall outlet.

Connecting the Modem

1. Plug one end of the phone line into the modem port located on
the rear side of the computer. (For EMI compliance, you need to
clip the included EMI CORE to the phone line.)

2. Plug the other end of the line into the analog phone wall
outlet.

Depending on where your computer is used, you may need to
change settings in the modem. Correct setting will allow you to
maintain a stable connection in a country where its
telecommunication system may be different to others.

To change the modem setting, do the following:

1. Go to [Start > Settings > Control Panel > Phone and

Modem Options]. Go to Dialing Rules and Edit My Location. In the
Country/Region pull-down menu, select the appropriate country
setting. You will see a similar dialog box.

2. Click on the pull-down menu and select the country where it is
applicable. Click on OK to exit.

Ethernet