You have made an excellent decision choosing Xitrix. We are sure that you will be
pleased with the outstanding quality, reliability, and performance of your new
computer. Each and every Xitrix computer uses the latest technology and passes through
the most stringent quality control tests to ensure that you are provided with the best
product possible.
Please read this manual carefully to familiarize you with our range of services and
support. We have highlighted some basic care and safety information to help you keep
your computer in good operating condition.
Xitrix stands behind our value proposition to our customers — to provide best-of-class
service and support in addition to high-quality, brand-name components at affordable
prices. If you ever have a problem, our knowledgeable, dedicated customer service
department will provide you with fast, considerate service.
We sincerely hope that you will receive the utmost satisfaction and enjoyment from
your new Xitrix computer for years to come.
Thanks again, from all of us at Xitrix.
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Xitrix Web site
Xitrix' online support is available 24 hours per day, 7 days per week and provides the
most current drivers, product specifications, and information about your computer. Visit
the Xitrix Customer Care Web site at xitrix.com/support/.
Help and Support
Your computer includes Help and Support, an easily accessible collection of help
information, troubleshooters, and automated support. Use Help and Support to answer
questions about Windows and to help you quickly discover and use the many features of
your Xitrix computer.
⇒ To start Help and Support:
Click Start, then click Help and Support. Help and Support opens.
Xitrix Web site
You can find help information by clicking a link, performing a search, or browsing the index.
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Chapter 1: Getting Help
Searching for a topic
To search for a topic in Help and Support, type a word or phrase (keyword) in the
Search box located at the top of any Help and Support screen, then click the arrow
button.
For each search, you receive the following search result types:
Suggested Topics - These topics are located in Help and Support and are relevant
to your search topic.
Full-text Search Matches - These topics are located in Help and Support and
contain the words you entered in the Search box.
Microsoft Knowledge Base - These topics are located on the Microsoft Web site
and contain the words you entered in the Search box. You must be connected to
the Internet to search for and access these topics.
To view a list of your search results, click the results header for the type of results you
want to view.
To view a topic, click the topic name in the Search Results list.
BigFix
BigFix monitors your computer for problems and conflicts. It automatically gathers
information about the latest bugs, security alerts, and updates from BigFix sites on the
Internet. Whenever BigFix detects problem, it alerts you by flashing the blue taskbar
icon.
To fix the problem, click on that icon to open BigFix.
 To start BigFix:
Click Start, All Programs, Accessories, System Tools, then click BigFix.
 To learn more about using BigFix:
From the BigFix program, click Help, then click Tutorial.
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Online help
Many programs provide information online so you can research a topic or learn how to
perform a task while you are using the program. You can access most online help
information by selecting a topic from Help menu or by clicking a Help button.
You can search for information by viewing the help contents, checking the index,
searching for a topic or keyword, or browsing through the online help.
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Chapter 1: Getting Help
Xitrix contact information
To help you locate Xitrix contact information, you can find the Xitrix Web site, Online
Support, and technical support contact information, Click on the Start menu button,
right-click on My Computer and select Properties, then Click the Support Information
button.
We may request your Service Tag when you call Xitrix Customer Care. Your Service Tag
is attached on the side panel of your Xitrix PC.
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Chapter 2
Checking Out Your
Xitrix Computer
• Identifying features
• Locating your computer model and serial
number
• Locating the Microsoft Certificate of
Authenticity
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• Locating the specifications for your
computer
• Purchasing accessories
k
Chapter 2: Checking Out Your Xitrix Computer
Desktop PC Front
Your computer includes the following components.
DVD/CD Drive
DVD/CD Drive
(Optional)
Floppy Drive
Power Button/
(Power Indicator)
Hard Drive Access Indicator
USB ports
Microphone Jac
Headphone Jack
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Identifying your model
Xitrix model and serial number
The label on the side of your computer case contains information that identifies your
computer model and serial number. Xitrix Customer Care will need this information if
you call for assistance.
Identifying your model
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Microsoft Certificate of Authenticity
The Microsoft Certificate of Authenticity label found on the back or side of your
computer includes the product key code for your operating system.
Chapter 2: Checking Out Your Xitrix Computer
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Chapter 3
Getting Started
• Using your computer safely
• Protecting your computer from power source
problem
• Turning your computer on and off
• Adjusting the volume
• Using the keyboard and the mouse
• Using the computer display
• Installing peripheral devices
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Chapter 3: Getting Started
Working Safely
Before using your computer, read the following recommendations for setting up a safe
and comfortable work area and avoiding discomfort and strain
Reducing eye strain
Sunlight or bright indoor lighting should not reflect on the monitor screen or shine
directly into your eyes.
Position the computer desk and monitor so you can avoid glare on your screen and
light shining directly into your eyes. Reduce glare by installing shades or curtains on
windows, and by installing a glare screen filter on your monitor.
Use soft, indirect lighting in your work area. Do not use your computer in a dark
room.
Avoid focusing your eyes on your computer screen for a long period of time. Look
away from your computer occasionally, and try to focus on distant objects.
Setting up your computer desk and chair
When you are setting up your computer desk and chair, make sure that the desk is the
appropriate height and the chair helps you maintain good posture.
Select a flat surface for your computer desk
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Working safely
Adjust the height of the computer desk so your hands and arms are positioned
parallel to the floor when you use the keyboard and mouse. If the desk is not
adjustable or is too tall, consider using a keyboard drawer.
Use an adjustable chair that is comfortable, distributes your weight evenly, and
keeps your body relaxed.
Position your chair so the keyboard is at or slightly below the level of your elbow.
This position lets your shoulders relax while you type.
Adjust the chair height, adjust the forward tilt of the seat, or use a footrest to
distribute your weight evenly on the chair and relieve pressure on the back of your
thighs.
Adjust the back of the chair so it supports the lower curve of your spine. You can use
a pillow or cushion to provide extra back support.
Setting up your computer and computer accessories
Set up the monitor so the top is no higher than eye level, the monitor controls are
within reach, and the screen is tilted to be perpendicular to your line of sight.
Place your keyboard and mouse at a comfortable distance. You should be able to reach
them without stretching.
Set paper holders at the same height and distance as the monitor.
Sitting at your computer
Avoid bending, arching, or angling your wrists. Make sure that they are in a relaxed
position when you type.
Do not slouch forward or lean far back. Sit with your back straight so your knees, hips,
and elbows form right angles when you work.
Take breaks to stand and stretch your legs.
Avoid twisting your torso or neck.
Avoiding discomfort and injury from repetitive strain
Vary your activities to avoid excessive repetition.
Take breaks to change your position, stretch your muscles, and relieve your eyes.
Find ways to break up the work day, and schedule a variety of tasks.
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Chapter 3: Getting Started
Protecting from power source problems
During a power surge, the voltage level of electricity coming into your computer can
increase to far above normal levels and cause data loss or system damage. Protect your
computer and peripheral devices by connecting them to a surge protector, which
absorbs voltage surges and prevents them from reaching your computer.
An uninterruptible power supply (UPS) supplies battery power to your computer during a power
failure. Although you cannot run your computer for an extended period of time with a UPS, a UPS
lets you run your computer long enough to save your work and shut down your computer
normally.
Checking the voltage selection
A power supply is integrated into your computer to provide power to the system board,
add-in cards, and peripheral devices. The voltage selection for your location is typically
set at the factory. Use the power selection switch on the back of your computer to set
the power supply to 115V or 230V. To verify that your system has the correct setting for
your environment, check the voltage selection switch.
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 To set the voltage selection switch:
Use a tool such as an opened paper clip to slide the voltage selection switch to
the correct voltage position.
Starting your computer
Starting your computer
 To start your computer:
1. Connect the cables to your computer. See the setup poster.
2. Turn on your computer.
3. If you are starting your computer for the first time, follow the on-screen
instructions to set up your computer.
4. Turn on any peripheral devices, such as printers or scanners, and see the
documentation that came with the device for setup instructions.
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Chapter 3: Getting Started
Waking up your computer
When you have not used your computer for several minutes or have not turned off your
computer, it may enter a power-saving mode called Standby. While in Standby, the
power indicator flashes.
If your computer is in Standby mode, move the mouse or press the power button to
“wake
” it up.
Turning off your computer
 To turn off your computer:
1. Click Start, then click Turn Off Computer. The Turn Off Computer dialog box opens.
2. Click Turn Off. Windows shuts down and turns off your computer.
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Restarting (rebooting) your computer
Restarting (rebooting) your computer
If your computer does not respond to keyboard or mouse input, you may have to close
programs that are not responding. If closing unresponsive programs does not restore
your computer to normal operation, you may have to restart (reboot) your computer.
 To close unresponsive programs and restart your computer:
1. Press CTRL+ALT+DEL. The Task Manager window opens.
2. Click the Applications tab, then click the program that is not responding.
3. Click End Task.
4. Click X in the top-right corner of the Windows Task Manager dialog box.
5. If your computer does not respond, turn it off, wait ten seconds, then turn it on
again.
As a part of the regular startup process, a program to check the disk status runs
automatically. When the checks are finished, Windows starts.
Adjusting the volume
You can use the volume controls to adjust the overall volume and the volume of specific
sound devices in your computer.
 To adjust the overall volume level using hardware controls:
If you are using external speakers, turn the knob on the front of the speakers.
-OR-
If you have an enhanced keyboard, use the mute and volume control buttons on
the keyboard. For more information, for more information see “Enhanced
keyboard” onpage 22.
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