Redhawk II GSM Modem Users Guide Draft: 10/30/002
Part Number: 07100020 version 00B
SAFETY PRECAUTIONS
Important Safety Information
Some of the following informat i on may not apply to all devices described in this
manual. However, precautions should be observed when handling any electrical
device.
Save this manual, it contains important safety information and operating
!
instructions.
Do not expose the Redhawk II product to open flames.
!
Care should be taken so that liquids do not spill into the devices.
!
A qualified electrician should perform all primary connections to AC power.
!
Do not attempt to disassemble the product. Doing so will void the warranty. With
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the exception of Subscriber Identification Modules (SIM), this product does not
contain consumer ser v ic eabl e com pon e nts.
Guidelines for Limiting RF Exposure
The Redhawk II products are GS M radio transc ei v ers, which operate under the
authority of 47 CF R Part 24, Subpart E of t he FCC Rules and Regulations. When
installed and o perated in accordance with the in structions provi ded in this manual ,
these devices comply with current F CC regulations regarding human exposure to
radio frequency - electromagnetic fields.
The following installation and operation restrictions apply to all Redhawk II products:
These devic es may only be use d i n fixed and mobile applications
!
Portable appli cations, as defin ed by the FCC, are prohibited
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A separation di st ance of at least 20 c m (7 7/8) inches betw een the antenna a nd
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body of the user and other person s m ust be maintained at all times
In FIXED applications antenna gain* is limited to a maximum of 7 dBi, with a
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correspondi ng equivalent isotropic radiated power (EIRP) of 37 dBm / 5 W
In MOBILE applications antenna gain* is limited to a maximum of 3 dBi, with a
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correspondi ng equivalent isotropic radiated power (EIRP) of 33 dBm / 3 W
Desktop and other uses of these devices where t he antenna can easi l y be relocated
!
are considered by the FCC to be mobil e applications.
* Antenna gain is defined as gain in dBi (dB referenced to an isotropic radiator) minus cabling loss.
NOTE: Additio nal care must be taken by the installer and/or user of the
Redhawk IITM products to ensure proper antenna selection a nd installation.
Adherence to the above conditions is necessary to comply with FCC
requirement s for safe operation regarding exposure to RF radiation.
Redhawk II GSM Modem Users Guide Draft: 10/30/003
Part Number: 07100020 version 00B
Disclaimer
The information and instructions contained within this pu blication com pl y w i th
all FCC, NRLT, IM EI and other applic able codes in effe ct at the time of
publication. Xircom, Inc. disclaims all responsibility for any act, or breach of
law, code or reg ul ation, includi ng local or state codes, performe d by a t hi rd
party.
Xircom strongly recommends that all installations, hookups, transmissions, etc.
be performed by persons who are exp erienced in the fields of radio frequency
technologies. Xircom acknowledges that the i nstallation, s et up and
transmissi on guidelines contained within this publication are guidelines, and
that each inst al l ation may have v ari ables outside of the guidelin es contained
herein. Said variables must be taken into consideration when installing or using
the product, and Xircom, Inc. sh al l not be responsible for installati ons or
transmissions that fall outside of the parameters set forth in this publication.
Xircom shall not be liable for consequential or incidental damages, injury to any
person or property, anticipated or lost profits, l oss of time, or oth er losses
incurred by Customer or any thir d party in connection with the installation of
the Products or Customer's fail ure to comply with t he i nformation and
instruction s contained herein.
Beta Release Notes
Data Services
The current soft w are release does not support transpar ent circuit switched data or
Group 3 Fax. These services will be added in subsequent versions.
AT Commands
The current software version does not support all AT commands listed in this
document. Please reference the at tached Errata sh eet for a list of the nonfunctioning AT commands. These commands will be added in future software
versions.
PUK Procedure
The PUK procedure outlined in this document will be changing.
Redhawk II GSM Modem Users Guide Draft: 10/30/004
Part Number: 07100020 version 00B
DECLARATION OF CONFORMITY
Xircom, Inc. of 2300 Corporat e Ce nt e r Drive, Th ousand Oaks, CA 91360 declares
that the Xircom Redhawk™ II GSM Radio Module, model 2110-1300 (900/1800) is
in conformance w i th all relevant essential requir ements of the European Council
Directives listed below:
1999/5/ECRadio and Telecommunicati on s Terminal Equipment Directive
(Following Annex III of this Directive)
89/336/EECEMC Directive with Amendme nt 92/ 31/EEC and 93/68/EEC
72/23/EECLow Voltage Directive wi t h Amendment 93/68/EEC
This declarat ion is made based upon complia nce to the followi ng standards:
EN 60950 (1992 w/ A1, 2, 3, 4)Safety of Information Techn ol ogy Equipment,
Electromagnetic Compatibility (EMC) for
European digi t al cellular telecommunications
system (GSM 900 MHz and DCS 1800 MHz).
Part 1: Mobile and portable radio and ancillary
equipment.
TBR 19 Edition 3 (October 1996)European digital cell ular telecommunications
system (Phase 2); Attachment requirements for
global system for mobile comm unications (GSM)
mobile stations; Access
TBR 31 Edition 2 (March 1998)Digital cellular telecommunications system
(Phase 2); Attachment requirements for mobile
stations in the D CS 1800 band and additional
GSM 900 band; Access
Xircom further declares that all ess ential radio test suites have been carried out.
This declaration is made under our sole responsibility.
Authorized Si gnature: ______ ______________ _____________ Date:
__________________
R.W. Bass
Vice President, O perations
Xircom Europe, Middle East, and Africa
Veldkant 31
2550 Kontich, Belgium
Redhawk II GSM Modem Users Guide Draft: 10/30/007
Part Number: 07100020 version 00B
PRODUCT OVERVIEW
The Redhawk II Modem is built around the Eagle II™ Data Terminal , a compact,
wireless modem that utilizes the international standard Global System for Mobile
communications (GSM). The dat a terminal enables low-cost, application-specific,
two-way communication and control. It takes f ull ad vantage of GSM capabilit ies
such as Subscri ber Identity Modules (SIM), which are "smart cards" that provides
numerous advantages.
Over-the-air communication lets the Redhawk II terminal accomplish tasks that
previously required on-site visits and offers innovative new service capabilities never
before available. In addition, t e rminal authenti cation and dat a encryption ensures a
more confide ntial communic ation link betwe en the terminal us er and the data
recipient.
Model Variation
Redhawk II modems are available in two config urations:
Redhawk II: This modem is GSM only and supports Short message service (SMS),
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unstructured supplementary service data (USSD), voice, and circuit switch ed data
(transparent and non-transparent mode) up to 9.6 Kbps.
900 MHz & 1800 MHz:Part # 2110-1300
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900 MHz & 1900 MHz:Part # 2110-1500
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Redhawk IIG: This modem has the same GSM functionality as the Redhawk II with
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the addition that it is GPRS hardware ready. It provides GPRS packet data up to and
including Class 10, in addition to Short message service (SMS), unstructured
Redhawk II GSM Modem Users Guide Draft: 10/30/008
Part Number: 07100020 version 00B
supplementary service data (USSD), voice, and circuit switched data (transparent
and non-transparent mode) up t o 9. 6 Kbps.
900 MHz & 1800 MHz:Part # 2210-1300
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900 MHz & 1900 MHz:Part # 2210-1500
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General Description
The Redhawk II c ontains the Eagle II radio data modu le and a Carrier Board assembly
in a aluminum housing. The Eagl e I I radio module provides the GSM ov er t he air
radio link and m odem command f unctions. More det ai led information on the Eagle II
can be found in the Ea gle II Technical Manual (part # 07100017). The Carri er Board
provides DC to DC conversion and standard interface connections wi th drivers for
two serial interfaces, a voice interface, and DC power.
Eagle II Terminal
Carrier Board
Figure 2: Redh aw k I I Modem Breakout
The modem operates under a wide range of DC input p ower. (+5V to +28V)
Communication is through an RS-232 physical interface, using t he GSM - AT
command set. Other unique AT commands are also a v ai lable, provi ding the
opportunity to m onitor and report n etwork conditi ons that may be relev ant to the
management of multiple deployed terminals. See the Programmers Manual for details
on these unique commands.
Redhawk II GSM Modem Users Guide Draft: 10/30/009
Part Number: 07100020 version 00B
Summary of the Features for the Redhawk II Modem
Interface
Power
Radio Features
Regulatory
GSM
Functionality
SIM
International
Mobile Equipment
Identity (IMEI)
Primary serial portV.24 protocol, 3 V (5 V tolerant) levels
Secondary serial portSecondary 3 V serial port (Any functions other than SMS
messaging requires the development of custom applications)
VoiceSupports three vocoder modes: half-rate, full-rate, and enhanced
full-rate (EFR)
AntennaFemale SMA
Command protocolAT command set
Subscriber Identification Module
(SIM)
Electrical powerFixed DC voltage
Peak currents and average power
dissipation
Frequency bandsGSM 900, DCS 1800, and PCS 1900 capability, depending on
GSM features supportedProvides for all GSM authentication, encryption, and frequency
Agency approvals
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Mobile-originated and mobile-terminated SMS messages: up to 140 bytes or up to 160 GSM 7bit ASCII characters. Up to 255 messages may be concatenated.
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Reception of Cell Broadcast Message
"
SMS Receipt acknowledgement
"
Circuit Switched Data (Transparent & Non-transparent fixed at 9.6 Kbps
"
Voice
"
Group 3 Fax
"
Supports GSM Phase 2+
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Supports Unstructured Supplementary Service Data (USSD)
Not all GSM operators support USSD. For more information, contact Customer Support for the
GSM operator.
Redhawk IIG hardware is capable of supporting General Packet Radio Services (GPRS) when
configured with optional memory. (GPRS Class B, Multislot Class 10 software will be available at a
later date.)
3 V Mini-Subscriber Identity Module (SIM) carrier and interface on board
The IMEI allows defective or stolen equipment to be barred from using the GSM network.
The IMEI number is unique to each Redhawk II modem. It reveals the manufacturer, the country of
production, and the type approval facility. When the Redhawk II modem is powered on and tries to
register with the GSM network, the network pr ovider checks the IMEI. If the IMEI is valid and has
not been barred, the Redhawk II modem is allowed to register with the network.
3 V mini-SIM carrier and interface on board
Refer to the Operatin g Power table in the Techn i cal
Specifications section for peak currents and average power
dissipation for various modes of operation.
Redhawk II GSM Modem Users Guide Draft: 10/30/0010
Part Number: 07100020 version 00B
Front Panel
ANT
STATUS
SERIAL 1
Antenna Connector (ANT)
The Redhawk II modem is designed to support interchangeable antenna types,
provided that each antenna h as 5 0 -ohm impeda nce and has been t uned to the
frequency band intended. It comes standard with a female SMA-type connector.
DC Power (PWR)
The Redhawk II modem requires an inp ut voltage of 5.0 VDC to 28.0 VDC. The
input source v oltage ripple should be less than 20% of the average supply voltage
peak-to-peak under normal operating conditions.
SIM
MIC/SPKRCTLPW R
Figure 3: Redh aw k I I F ront Panel
The power cable m at i ng connector is a Molex part #43025-0200 (shell ) and
#43030-0009 (bag of pins) or #43030-0003 (reel of pins).
Redhawk II GSM Modem Users Guide Draft: 10/30/0011
Part Number: 07100020 version 00B
Pin
Number
1 VINFrom CPEElectrical power input to Redhawk II modem:
2GNDFrom CPEElectrical power return for digital and analog
Signal
Name
DirectionFunctionality
5.0 VDC to 28.0 VDC
grounds.
Table 2: Power C on nector Pin Out
Primary Serial Interface (SERIAL 1)
This serial I/O interface (RS-232) uses a DB-9 connector and supports auto baud capability from
300 bps to 19200 bps with hardware handshake flow control.
Pin
Number
1DCD0_DSTo CPEData Carrier Detec t 0. DCE Output sign al . Active low. Main
Signal
Name
DirectionFunctionalityVoltage
3 V
serial interface data carrier detect signal. Connects to a DTE,
CD, Carrier Detect pin.
Level
2RX0_DSTo CPEReceive data 0. DCE Output s i gnal. Main serial interface
transmit data signal. During idle or reset, signal will be a logic
1. Connects to a DTE, RX, receive data pin.
3TX0_DSFrom CPETransmit data 0. DCE Input signal. Active low. Main serial
interface receive data signal. During idle o r reset, signal will be
a logic 1. Connects to a DTE, TX, transmit data pin.
4DTR0_DSFrom CPEData Terminal Ready 0. DCE Input signal. Active low. Main
serial interface data terminal ready signal. Connects to a DTE,
DTR, Data Terminal Ready pin.
5GND_INFrom CPEElectrical power return for digital and analog grounds.
6DSR0_DSTo CPEData Set Ready 0. DCE Output signal. Active low. Main serial
interface data set ready signal. Connects to a DTE, DSR, Data
Set Ready pin.
7RTS0_DSFrom CPERequest-To-Send 0. DCE Input signal. Active low. Main serial
interface request to send signal. Connects to a DTE, RTS,
Request-To-Send pin.
8CTS0_DSTo CPEClear-To-Send 0. DCE Output signal. Active low. Main serial
interface clear to send s i gnal. Connects to a DTE, CTS, Clear
to send pin.
9RI0_DSTo CPERing Indicator 0. DCE Output signal. Active low. Main serial
interface ring indicator signal. Connects to a DTE, RI, Ring
Indicator pin.
3 V
5 V or
3 V
5 V or
3 V
3 V
5 V or
3 V
3 V
3 V
NOTE: The maximum length for the Primary Serial cable is 50 feet.
Redhawk II GSM Modem Users Guide Draft: 10/30/0012
Part Number: 07100020 version 00B
Secondary Serial Control Interface (CTL)
This serial I/O interfaces (RS-232) that support auto baud capability from 300 bps to 19200
bps.
Connector:
Pin
Number
1GPIO2_RJTo/From CPEGeneral purpose I/O. Used as a general purpose input or output
2GPIO1_RJTo/From CPEGeneral purpose I/O. Used as general a purpose input or output
3RX_DFrom CPEReceive Data 1. DTE Input signal. Secondary serial-interface
4TX_DTo CPETransmit Data 1. DTE Output signal. Secondary serial-interface
5GND _RJTo CPEElectrical power return for digital and analog grounds.
6GPIO0_RJTo/From CPEGeneral purpose I/O. Used as general a purpose input or output
RJ-11
Signal
Name
DirectionFunctionalityVoltage
line for monitoring or control of external devices. Requires
customized stack softwar e to implement. Leave sig nals
disconnected if function is not used.
line for monitoring or control of external devices. Requires
customized stack softwar e to implement. Leave sig nals
disconnected if function is not used.
receive data signal. Used as a debug interface for test purposes.
Leave signal disconnected if function is not used.
transmit data signal. Used as a debug interface for test
purposes. Leave signal disconnected if function is not used.
line for monitoring or control of external devices. Requires
customized stack softwar e to implement. Leave sig nals
disconnected if function is not used.
Level
3 V
3 V
5 V or
3 V
3 V
3 V
Table 4: Secondary Seri al Connector Pin Out
NOTE: The maximum length for the Secondary Serial cable is 50 feet .
Voice interface (MIC/SPKR)
Uses an RJ-9 connector and prov i des differential m i crophone inputs and speaker outputs.
Redhawk II GSM Modem Users Guide Draft: 10/30/0013
Part Number: 07100020 version 00B
Pin
Number
1MIC0NFrom CPEMicrophone Negative. Negative input pin from an electret-type
2SPK0NTo CPESpeaker Negative. Negative output pin. Low side of a push-pull
3SPK0PTo CPESpeaker Positive. Positive output pin. High side of a push-pull
4MIC0PFrom CPEMicrophone Positive. Positive input pin from an electret-type
Signal
Name
DirectionFunctionalityVoltage
microphone. Nominal microphone differential voltage should be
2.0 volts. Impedance not less th an 900 ohms. Leave signal
disconnected if function is not used.
amplifier. Speaker impedance 15 oh ms, minimum. Speaker
capacitance of 700 pF, maximum. Driver voltage is 4.5 V
peak-to-peak. Leave signal disconnected if function is not used.
amplifier. Speaker impedance 15 oh ms, minimum. Speaker
capacitance of 700 pF, maximum. Driver voltage is 4.5 V
peak-to-peak. Leave signal disconnected if function is not used.
microphone. Nominal microphone differential voltage should be
2.0 volts. Impedance not less th an 900 ohms. Leave signal
disconnected if function is not used.
Table 5: Voice Con n ector Pin Out
Subscriber Interface Module (SIM)
Level
The SIM, an inte gral part of any GSM terminal device, i s programmed with
subscriber information. The SIM is not provided with the Redhawk II unit and m ust
be provided by t he GSM service subscriber. Care must be taken to prote ct the SIM.
A GSM terminal will not operate without the SIM installed.
The user information consists of an identity (IMEI n umber) registered w i th the GSM
provider, and a n encryption Ki (pronounced key). T he S I M consists of a
microprocess or chip and memory, installed on a pl ast ic card. Redhawk II uses the
"mini-SIM" or pl ug in configuration. The SIM, which is removable, slips into a slot on
the front of the modem.
The SIM card performs authentication. To gain access to the GSM network, the
network must recognize the IMEI number and the term inal must be abl e to properly
decrypt the data sent by the network. The SIM also serves as a buffer for Incom ing
and Stored SMS m essages, or when a radio link is not available, store an outgoing
message unti l a network link is established.
Power must be off w hen installing or re m oving a SIM card.
Status Indication (STATUS)
The Redhawk II m odem provides a mult i -color LED that in di cates the current l i nk
status and sig nal quality.
Note:
The LED illuminates any time power is applied to the Redhawk II modem.
Redhawk II GSM Modem Users Guide Draft: 10/30/0014
Part Number: 07100020 version 00B
LED ColorLink StatusSignal Quality
Green
Orange
Solid Red
Flashing
GSM Overview
The GSM communications stan dard, already wi del y deployed in Eur ope, Asia, and
North America, overcomes many of the drawback s found in other wireless telemetry
approaches. The GSM communications network was designed from the ground up,
for reliable and inexpensive di gi tal data transfers.
The GSM network (Figure 4) employs integrated data and data-friendly capabilities
such as short mes sage services, circuit switched dat a and, soon, GPRS, w hich
brings the best of wireless and packet data into harmony and will make new services
even more practical and affordable. In many countries around the world, especially
in Western Euro pe, GSM-based networks are the onl y digital networks deployed.
Red
Modem is attached
to the network
Modem is in Start-up mode or is not attached to the network
Link signal is optimal
Link is less than optimal but is acceptable
Link is unacceptable
Figure 5: Redhawk II terminal deployment in a GSM network
Redhawk II GSM Modem Users Guide Draft: 10/30/0015
Part Number: 07100020 version 00B
The Redhawk II modem leverages existing public GSM networks, as opposed to
other systems that require the utility to build, operate, and maintain expensive
private wirele ss networks.
Redhawk II Programming Manual
For greater flexibility that enhances the usability of the Redhawk II Modems, Xircom
has provided an AT Command s - Prog rammers Manual. Part #07100014-00A.
This manual goes into greater detail, in an easy to read format, on the enhanced
programming capabilities specific to the Redhawk II system.
Backward Compatibility
GSM functionality is forever evolving. Subsequently, in order to maintain the highest
standards, the Redhawk II modems will be backward compatible with new GSM
functionality such as General Packet Radio Service (GPRS). Applications supported
with early current versions of the modem will continue to be supported, as GSM
technology e v ol ves to GPRS, and then on to third generation tec hnologies, which are
now in the process of standardi zation and development.
Modes of Operation
Redhawk II offers several mod es of operation t o address a variety of application
requirements.
Circuit Switched Data
Circuit switched data is the most widespread and traditional means of data and
voice transmi ssion available today. A circuit switched connect i on occupies one
network line for the entire length of data transmission and duri ng this time, no other
user may access t his network line. A circuit switched connection i s the optimal
means for transmi tting any cont i nuous amount of data, such as vide o transmission
or voice.
A common exam pl e of a circuit switched network is the public tele phone system.
When person A pi cks up the telepho ne and dials the number of person B, the
network determ ines and assigns a path for that transmission. The signal travels
through each assigned circuit switch to complete the connection.
Once the signal has reached perso n B, a continuous two-way transmission path has
been establi shed. On a long dist ance call, for ex ample, many circuits would nee d to
be connected together to make the call possibl e. These circuits are dedicated to the
call for the duration of the transm i ssion and cannot be shared by oth er users. This
requires substantial network resources to be allocated per user.
Transparent and Non Transparent Transmissions
GSM provides two connection modes of transmission: trans parent and nontransparent. All Redhawk II models support both modes. The transparent data mode
delivers a service with a variable error rate, with a guar anteed throughp ut and delay,
whereas the non-transparent mode delivers a constantly low forwar d error correction
rate, but with a n on-guaranteed throughput or delay.
Redhawk II GSM Modem Users Guide Draft: 10/30/0016
Part Number: 07100020 version 00B
The non-trans parent service deli v ers the most reli abl e performance a nd is closest to
using a modem over a fixed telep hone line. Not all GSM service provid ers support
transparent mode. In those cases, the unit switches automatically to non-transparent
mode.
Short Message Service
To accommodate smaller messages, GSM uses short message service (SMS) for
efficient and timely data transmission and data retrieval. SMS is a point-to-point,
storage and fo rw arding, message service that is used in data transmissions such as
paging, notification, news flashes, and inf ormation retrieval .
Short messages can carry up to 140 8-bit c ha racters. (160, 7-bit character s
available – See Programmers Manual f or configuration)
Short Messages can be sent and received simultaneously with a voice or data call
and are sent above the voice or data in the overhead-signaling p ath (Traffic &
Bearer).
Although simil ar in concept to tra di tional paging, t he primary differe nce is that SMS
is not geographically restricte d a s paging systems are. Moreover, the GSM network
stores and resends the message if the receiver’s handset is turned off (In some
cases, if a pager is t urned off, the me ssage is simply lost).
Listed below are the essential characteristics and assumptions regarding the form of
SMS supported by the Redhawk II family of modems.
Support of both mobile origin ated and mobile t erm inated SMS.
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Delivery of message to either designated telephone numbers.
!
8-bit data
!
Message Class 1
!
Message concatenation up to 255 messages (Verify with s ervice provider that
!
support for this capability is available)
Up to 140 ASCII Character per message using 8-bit data mode. ( 160 characters
!
if 7bit GSM ASCII used)
Status report in di cator not sent to SME
!
More Messages to Send (MMS) configuration.
!
Validity Period
!
Service Center Time Stamp
!
Alert SMS-SC
!
Priority and Message Waiting
!
Message Waiting
!
In addition to t he above, the following importa nt SMS functions are supported:
Redhawk II GSM Modem Users Guide Draft: 10/30/0017
Part Number: 07100020 version 00B
!
Submit a SMS TPDU to an SMS-SC, and store a copy of it until either a report arrives from
the network or from the network, or a timer expires
Receive a SMS TPDU from an SMS-SC
!
Return a deliver y report to the network for a previously received message
!
Receive a report f r o m the network
!
Notify the network when it has memory capacity available to receive one or
!
more SMS messa ges after it has previously rejecte d a m essage because i ts
memory capacit y w as exceeded
Support for Unstructured Supplementary Services Data
Unstructured S upplementary Services Data (USSD ) is a supplementary service to
allow for custom features by GSM ser v i ce providers. Th e m ain distinctio n bet ween
USSD and SMS is that the originator is guaranteed a real-time response and
acknowledg em ent in USSD, whereas SMS provides no such guar antee.
Put simply, USSD allows the transmission of strings o f characters between the
terminal and network in a tran sparent fashion. Both mobile-ini tiated and net w orkinitiated USSD transactions have been standardized in the GSM specifications. Such
transactions are normally in the form of a request character string followed by a
response charact er strin g.
Voice
In the case of GSM handsets, a valid USSD string is keyed into the handset (e.g.,
*#1446#) and the SEND key is pres sed.
The characters of the request string are restricted to i nt egers (0-9), has h ( # ) and
!
star (*).
The characters of the response stri ng can be numeric or alphabet character.
!
USSD may be more appropriate for potential applications where a real-time response
is required, su ch as point of sales. The Redhawk II modem supports all forms of
USSD, both mobile and network initiated. P l ease note that (U SSD is a GSM
supplementary service requiri ng subscription. )
The Redhawk II modem has full voice capabilities, provided the necessary
connections have been made for the speaker and microphone pins on the 60-pin I/O
connector. The AT commands and their r esponses allow th e user to enter and
receive information from the Redhawk II modem. These functions include the ability
for dialing, f or providing on-h ook or off-hook, and for controlling other aspects of the
voice call interface.
The Redhawk II modem supports three vocoder compression algorithms for voice
communication: half-rate, full-rate, and enhanced full-rate (EFR)