Xiaomi Roborock S7 User guide

Roborock S7

Robotic Vacuum Cleaner User Manual

Read this user manual carefully before using this product and
store it properly for future reference.

Contents

005 Safety Information

009 Roborock Robotic Vacuum Cleaner Troubleshooting

010 Product Overview

016 Installation

021 Connect to the App

023 Instructions

027 Routine Maintenance

037 Basic Parameters

038 Errors

040 Common Issues

042 EU Declaration of Conformity

046 WEEE Information

047 Warranty Information

004

Safety Information

Restrictions

ŎThis product is designed for indoor oor cleaning only, do not use it outdoors

(such as on an open-ended terrace), on any surface other than the ground (such
as a sofa), or in any commercial or industrial environment.

ŎDo not use this product on elevated surfaces without barriers such as the oor

of a loft, an open-ended terrace, or on top of furniture.

ŎDo not use the product when the ambient temperature is higher than

40°C (104°F), lower than 4°C (39°F).

ŎBefore using the product, move wires o the ground or place them to the side to

prevent them being pulled on by the cleaner.

ŎTo prevent blocking the product and to avoid damage to valuables, remove light-

weight items (such as plastic bags) and fragile objects (such as vases) from the
oor before cleaning.

ŎChildren should be supervised to ensure that they do not play with the appliance.
ŎThis product is not intended for use by persons (including children) with reduced

physical, sensory or mental capabilities, or lack of experience and knowledge,
unless they have been given supervision or instruction concerning use of the
product by a person responsible for their safety (CB).

005

Safety Information

ŎThis product can be used by children aged from 8 years and above and persons

with reduced physical, sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction concerning use of
the product in a safe way and understand the hazards involved. Children shall
not play with the product. Cleaning and user maintenance shall not be made by
children without supervision (EU).

ŎKeep the main brush cleaning tools out of reach of children.
ŎDo not place any object (including children and pets) on the product, whether it

is in operation or not.

ŎKeep hair, loose clothing, ngers, and all parts of the body away from openings

and moving parts.

ŎDo not use the product on burning objects (such as cigarette butts).
ŎDo not use the product on high pile carpets (product eectiveness may also be

reduced on dark carpets).

ŎDo not use the product to clean hard or sharp objects (such as decoration

wastes, glass and nails).

ŎDo not carry the product using the vertical bumper, upper cover or bumper.
ŎThe product must be switched o and the plug must be removed from socket

outlet before cleaning or maintaining the product.

006

Safety Information

ŎDo not use wet cloth or liquids for cleaning the product.
ŎUse the product according to the manual. Any loss or damage caused from im-

proper use will be borne by the user.

ŎThis product contains batteries that are only replaceable by skilled persons.

Battery and Charging

WARNING

ŎDo not charge non-rechargeable batteries.
ŎFor the purposes of recharging the battery, only use the detachable supply unit

roborock CDZ11RR or CDZ12RR provided with this product.

ŎDo not dismantle, repair or modify the battery or charging dock.
ŎKeep the charging dock away from heat (such as radiators).
ŎDo not wipe the charging contacts with wet cloth or wet hands.
ŎIf the power cord is damaged, stop using it immediately. It must be replaced by

the manufacturer, its service agent, or similarly qualied persons to avoid a hazard.

ŎMake sure the product is powered o before shipment.
ŎUse of the original packaging is advised.

007

Safety Information

ŎIf placing the robot into storage, charge it fully and turn it o before placing it in

a cool dry place. Recharge it at least every three months to prevent the battery
over discharging.

ŎTo satisfy RF exposure requirements, a separation distance of 20 cm or more

should be maintained between this device and persons during device operation.
To ensure compliance, operations at closer than this distance is not recommended.

ŎThe antenna used for this transmitter must not be co-located in conjunction with

any other antenna or transmitter.

008

Roborock Robotic Vacuum Cleaner Troubleshooting

Name Troubleshooting

Problem listed in the User Manual

Robot

Charging dock

Power cable

The product cannot be powered on

The main brush, side brush, fan, or main wheels do not work

The robot does not receive power

The charging dock cannot be supplied with power

009

010

Robot

Clean/Power

ŎPress to clean
ŎPress and hold to

turn on/o

Power Indicator

Dock

ŎPress to return to the dock

Note: Press any button to pause the robot when cleaning or returning to
the dock.

Spot Clean/Child Lock

ŎPress to Spot clean
ŎPress and hold for 3 seconds

to turn the child lock on/o

ŎWhite: Vacuuming
ŎBlue: Vacuuming and mopping
ŎOrange: Alert
ŎGreen: Docking/Recharging

Status Indicator Light

Product Overview

ŎWhite: Battery level ≥ 20%
ŎRed: Battery level < 20%
ŎBreathing: Charging or

starting up

ŎFlashing red quickly: Error

Product Overview

Parts List

Charging Dock VibraRise Mop Cloth Mount

VibraRise Mop ClothPower Cable

011

Product Overview

Robot

WiFi Indicator

System Reset

"JSJOMFU

Note: Remove this piece if using
the Roborock Auto-Empty Dock.
Available for purchase separately.
Visit www.roborock.com for
details.

Water Tank

VibraRise Mop
Cloth Mount

Air Vent

012

Dustbin

Filter Cover

Dustbin Latch

Filter Cover Latch

Washable Filter

013

Robot and Sensors

Dock Locator

Bumper

LiDAR Sensor

Vertical

Bumper

Water Tank

Latch

Cli Sensors

Omni-Directional
Wheel

Wall Sensor

Charging Contacts

Carpet Sensor

Side Brush

Main Wheel

Main Brush

Main Brush
Cover Latch

Product Overview

Product Overview

VibraRise Module

Water Tank Stopper

Water Filter

Water Tank Latch

Attachment Area

Electric Water Tank

Mop Cloth Attachment Slot

Vibration Module

Mop Cloth Mount Latch

VibraRise Mop Cloth Mount

VibraRise Mop Cloth

014

Product Overview

Charging Dock

Charging Dock Power Indicator

Charging Contacts

Dock Location Beacon

Power Socket

Electrode Brushes

015

016

Important

Tidy cables and loose items from the ground and move any
unstable, fragile, precious, or dangerous objects to prevent
personal injury or property damage due to things becoming
tangled in, struck by, or knocked over by the robot.

1. If using this robot in a raised area, always use a secure physical
barrier to prevent accidental falls that may result in personal
injury or property damage.

2.

Note: When using the robot for the rst time, follow it throughout its whole cleaning route and watch for major obstacles. The robot will be able to clean by itself in future uses.

Installation

Installation

1

Position the charging dock

Keep the Charging Dock on a level surface, at against a wall.
Connect the power cable to the Charging Dock and tidy cables
from the oor. To ensure a better user experience of the
mobile app, place the Charging Dock in an area with good WiFi
coverage.

More than 0.5m (1.6ft)

More than 1.5m (4.9ft)

Note:

ŎAllow at least 0.5m (1.6ft) of clearance on each side, and more than 1.5m (4.9ft) in

front of the Charging Dock.

ŎIf the power cable hangs vertical to the ground, it may be caught by the robot, caus-

ing the Charging Dock to be disconnected.

ŎThe Charging Dock indicator is on when the Charging Dock is electried, and o when

the robot is charging.

ŎDo not place the Charging Dock in places that are directly exposed to sunlight, and do

not block the Location Beacon. Otherwise the robot may not be able to automatically
return to the Charging Dock.

ŎUse double-sided tape to stick the Charging Dock down.

More than 0.5m (1.6ft)

2

Secure the charging dock with the
adhesive tape

Wipe the oor of the area where the charging dock will be
placed with a dry cloth, then secure the dock in place using
double-sided tape at the bottom of the dock.

Note:

ŎUse of the double-sided tape to secure the charging dock is optional.
ŎWhen necessary, remove the double-sided adhesive tape slowly to reduce residue glue.

017

018

Mopping the oor

Note: To prevent excessive buildup of dirt on the mop, oors should be vacuumed at
least three times before the rst mopping cycle.

1. Remove the water tank

2. Fill the water tank

Release the water tank latch and slide the tank backward.

Open the water tank, ll it with water, and close it tightly.

Note:

ŎFill with water only. Cleaning uids and/or disinfectants may corrode the water tank.
ŎUse cold/room temperature water only. Hot water may cause water tank deformation.

4

Power on and charge the robot

Press and hold the

button to power on the robot. When
the power light goes on, place it on the dock to charge. To
maintain the performance of the high-performance lithium-ion
rechargeable battery pack, keep the robot charged.

Note: The robot may not turn on when the battery is low. In this case, place the robot
directly onto the dock to charge.

3

The power indicator color
indicates the battery level:

ŎWhite: Battery level ≥ 20%
ŎRed: Battery level < 20%

Installation

019

3. Reinstall the water tank

Slide the water tank along the grooves until you hear it click in
place.

4. Install the VibraRise mop cloth

Wet the VibraRise mop cloth and squeeze to remove excess wa-
ter. Slide it along the attachment slot and stick it rmly in place.

Installation

Note: Only use the ocial VibraRise mop cloth with this product.

5. Install the VibraRise mop cloth mount

Slide the VibraRise mop cloth mount along the bottom of the
water tank until you hear it click in place.

Note: Clean the VibraRise mop cloth after 60 minutes of mopping to maintain water ow
and cleaning quality.

Click

Click

Click

020

6. Remove the VibraRise mop cloth mount

After returning to the dock, remove the VibraRise mop cloth
mount by pressing both side latches and sliding back.

Note:

ŎWash the VibraRise mop cloth after each use, and regularly empty the water tank of

unused water.

ŎRemove the VibraRise mop cloth mount when not mopping. The water tank can be kept

in place.

Installation

Risk of injury. Do not place your nger between VibraRise mop
cloth mount and water tank.

WARNING

Connect to the App

This robot supports both Roborock and Xiaomi Home apps. Choose the one that best meets your needs.

1

Download the app

1. Search for “Roborock” in the App Store or Google Play or
scan the QR code to download and install the app.

2. Search for “Xiaomi Home” in the App Store or Google Play or
scan the QR code to download and install the app.

021

Connect to the App

2

Reset WiFi

1. Open the upper cover and nd the WiFi indicator.

2. Press and hold the and buttons until you hear the
“Resetting WiFi” voice alert. The reset is complete when the
WiFi indicator ashes slowly. The robot will then wait for a
connection.

WiFi indicator light

ŎO: WiFi disabled
ŎFlashing slowly: Waiting for

connection
ŎFlashing quickly: Connecting
ŎSteady: WiFi connected

Note: If you cannot connect to the robot due to your router conguration, a forgotten
password, or any other reason, reset the WiFi and add your robot as a new device.

022

3

Add device

On the app homepage, tap “+” in the top right corner and
follow the prompts to add a device.

Note:

ŎThe actual process may vary due to ongoing app updates. Follow the instructions

provided in the app.

ŎOnly 2.4GHz WiFi is supported.
ŎIf the robot waits more than 1 hour for a connection, WiFi will be automatically disa-

bled. If you need to reconnect, reset the WiFi before proceeding.

Instructions

On/O

Press and hold the
dicator will turn on, and the robot will enter standby mode. Press
and hold the button to turn o the robot and end the current
cleaning cycle.

Note: The robot cannot be turned o when it is charging.

button to turn on the robot. The power in-

Start Cleaning

Press the

based on its scan of the room. It then splits each room into
squares, cleaning the edges of the square rst before covering the
inside in a zigzag pattern. Afterward, it moves to the next square
until every zone in every room has been eciently covered.

button to start cleaning. The robot will plan its route

Zone 1 – Cleaned

Zone 4 – Next Zone

Zone 2 – Cleaned

Zone 3 – In Progress

Note:

ŎCleaning cannot start if the battery level is too low. Allow the robot to charge before start-

ing cleanup.

ŎBefore cleaning, tidy cables (including the charging dock power cable) and fragile items

from the oor. Loose wires and objects may get caught in the robot, resulting in disconnec­tion or damage to wires and property.

ŎIf cleaning is completed within 10 minutes, the area will be cleaned twice.
ŎIf the battery runs low during the clean, the robot will automatically return to the charging

dock to top up and continue where it left o.

ŎIf the VibraRise mop cloth mount is attached, the robot will lift the mount to clean carpeted

areas. You can choose to avoid carpeted areas in the app.

Mode Setting

Use the app to adjust suction power and vibration strength.

023

Instructions

Spot Clean

to start Spot cleaning.

Press

Area: 1.5m (4.9ft) square centered on the robot.

1.5m

1.5m

Note: After spot cleaning, the robot will return to the starting point and enter Standby mode.

Pause

During a clean, press any button to pause, press
press to send the robot back to the dock.

Note: Placing a paused robot on the charging dock will end the current cleanup.

to continue, or

Relling the Water Tank or Cleaning the

VibraRise Mop Cloth

To add water or clean the VibraRise mop cloth, press any button
to stop the robot and remove the mopping module. After adding
water or cleaning the VibraRise mop cloth, reinstall the mopping
module and press the

button to continue.

Sleep

If the robot is inactive for over 10 minutes, it will enter the Sleep
mode, with its power indicator ashing once every few seconds.
Press any button to wake it up.

Note:

ŎThe robot will not enter Sleep mode when charging.
ŎThe robot will automatically shut down if left in Sleep mode for more than 12 hours.

Do Not Disturb (DND) mode

DND mode is enabled by default from 22:00 to 08:00. It can be
disabled or customized in the app. In DND mode, cleaning is
stopped, voice prompts are silenced, and the power indicator
dims.

Child Lock

With the child lock on, all buttons are locked when the robot is
stationary.

024

Instructions

Charging

The robot will return to the charging dock automatically after n­ishing. If it is paused, press the
ing dock. The power indicator will breathe as the robot charges.

Note: If the robot cannot nd the charging dock, it will return to the most recent starting
location. Place the robot on the charging dock manually to recharge.

button to send it to the charg-

Error

If an error occurs, the power indicator ashes red quickly, and a
voice alert sounds. See “Errors” for solutions.

Note:

ŎThe robot will automatically enter Sleep mode if left in an error state for over 10 minutes.
ŎPlacing the robot on the charging dock in an error state will stop the current cleanup.

System Reset

If the robot does not respond to button presses or cannot be
turned o, reset the system. The robot will then restart.

Note: After a system reset, cleaning schedules, WiFi, and other settings will be restored to
factory settings.

Restore Factory Settings

If the robot is not functioning after a system reset, turn it on. Press
and hold the button and at the same time press Reset button
until you hear the “Restoring the initial version” voice prompt. The
robot will then be restored to factory settings.

Selective Room Cleaning

The robot will clean the areas selected in the app.

C

D

A

B

Note:

ŎMap Saving mode must be switched on, and a full clean completed before this function can

be used.

ŎThe robot may enter unselected areas during cleaning. Clear obstacles from the ground

around the selected rooms as the robot may enter these areas.

Zone Cleaning

The robot will clean the Zone(s) drawn in-app.

Note: While cleaning the designated zone, the robot may move outside zone borders. Make
sure that there are no cables or obstacles placed close to the cleanup zone.

025

Instructions

Scheduled Cleaning

Set cleaning schedules, and at the dened times, the robot will
clean and return to the dock.

No-Go Zones, No-Mop Zones, and
Invisible Wall

Use No-Go Zones, and Invisible Wall created in-app to prevent
access to certain areas and rooms. By default, No-Mop Zones will
activate when the VibraRise mop cloth mount is in place.

Invisible Wall

No-Go Zones No-Mop Zones

Note:

ŎOnly in-app No-Go Zones and Invisible Wall are supported.
ŎMap Saving mode must be switched on, and a full clean completed before this function can

be used.

ŎNo-Go Zones, No-Mop Zones, and Invisible Wall should only be used to customize the

cleaning area. They should not be used to isolate hazards.

ŎMoving the robot by hand or making signicant changes to the environment may cause

the loss of No-Go Zones, No-Mop Zones, and Invisible Wall.

Firmware Updates

Use the app to update the robot rmware. Update when the robot
is on the charging dock and has at least 20% battery power. The
power indicator will ash white quickly during the update.

More App Functions

View Robot Status

Real-Time Map View Cleaning History

Map Management

Customized Cleaning Adjust Volume

Note: Actual app functions and details may dier slightly due to ongoing development and
upgrades.

026

Carpet Boost

Maintenance Schedule

Routine Maintenance

To maintain optimum performance, maintain the robot according to the following guidelines:

Part

Omni-Directional
Wheel

Main Brush

Side Brush Monthly 3-6 months

Washable Filter 2 weeks 6-12 months

Charging Contacts (Robot) Wipe clean with a soft dry cloth.Monthly /

Charging Contacts
(Charging Dock)

Dock Locator Wipe clean with a soft dry cloth.Monthly /

Cli Sensors Wipe clean with a soft dry cloth.Monthly /

Carpet Sensor Wipe clean with a soft dry cloth.Monthly /

Main Wheels Wipe clean with a soft dry cloth.Monthly /

Note: Replacement frequency will vary depending on the actual situation. Should abnormal wear and tear occur, replace the relevant part.

Maintenance
Frequency

As required /

2 weeks 6-12 months

Replacement
Frequency

027

Maintenance Method

Use a screwdriver or similar tool to pry out the axles.
Rinse, allow to dry and press the wheel back in place.

Rotate the fasteners of the main brush caps in the
unlocking direction and take them down. After removing
the debris wrapped around the brush, reinstall the main
brush caps in the locking direction.

Use a screwdriver to unscrew the side brush. Remove any
entangled dirt and screw it back in place.

Remove and rinse, gently tapping to remove any dirt.
Air-dry for at least 24h before reuse.

Remove and clean the mop cloth after each use.VibraRise Mop Cloth After each use 3-6 months

Wipe clean with a soft dry cloth.Monthly /

Routine Maintenance

Main Brush

Main brush

bearing

1. Turn the robot over, then unlatch and remove the main
brush cover.

Main brush
cover

Latch

Main brush

Main brush cap

2. Take out the main brush, then remove and clean the bearings.

028

Routine Maintenance

3. Remove the main brush cap, rotating in the unlock direction.
After cleaning, reattach it turning in the lock direction.

4. After removing the tangled hair or dirt at both ends of the main
brush, reinstall it, press on the main brush cover to lock it in
place.

Note:

ŎUse a wet cloth to wipe the main brush. Dry thoroughly before use while avoiding direct

exposure to the sun.

ŎDo not use corrosive detergent or disinfectant to clean the main brush.

Side Brush

1. Unscrew the side brush and remove any entangled dirt.

2. Reinstall and tighten in place.

029

Routine Maintenance

Omni-Directional Wheel

1. Use a small screwdriver or similar tool to pry out the axles and
remove the wheel.

Note: The omni-directional wheel bracket cannot be removed.

2. Rinse the wheel and axle to remove any hair or dirt.

3. Dry and reattach the wheel, pressing it rmly in place.

030

Routine Maintenance

Main Wheels

Use a soft dry cloth to wipe and clean the main wheels.

Dustbin

1. Open the top cover of the robot and remove the dustbin.

031

Routine Maintenance

2. Open the lid and empty the dustbin. 3. Fill it with clean water and close the lid. Gently shake the dust-

bin, then pour out the dirty water.

Note: To prevent blockage, only use fresh water without cleaning liquid.

4. Air-dry the dustbin and washable lter.

032

Routine Maintenance

Washable Filter

1. Open the lter cover and remove the lter.

2. Rinse repeatedly and tap the lter frame to remove as much
dirt as possible.

Note: To avoid damage, do not touch the lter with hands, brushes, or sharp objects.

3. Leave the lter to dry thoroughly before reinstalling it.

Note: Use an alternate lter if necessary.

033

Routine Maintenance

Water Tank

1. Open the water tank and ll it with clean water.

2. Close up the water tank and shake it gently.

3. Pour out dirty water.

034

Routine Maintenance

VibraRise Mop Cloth

1. Remove the VibraRise mop cloth from the VibraRise mop cloth
mount.

2. Clean the VibraRise mop cloth and air-dry it.

Note: A dirty VibraRise mop cloth will aect mopping performance. Always start with a
clean cloth.

Robot Sensors

Use a soft dry cloth to wipe and clean all sensors, including:

1. The dock locator.

2. The wall sensor.

3. The carpet sensor.

4. The six cli sensors.

Wall Sensor

Dock Locator

Carpet Sensor

Cli Sensors

035

Routine Maintenance

Charging Contact Areas

Use a soft dry cloth to wipe the charging contacts on the charging
dock and the robot.

Battery

The robot is equipped with a high-performance lithium-ion re­chargeable battery pack. To maintain battery performance, keep
the robot charged.

Note: If the robot will not be used for an extended period, turn it o and charge it at least
every three months to avoid battery damage caused by over-discharging.

036

Basic Parameters

Robot Charging Dock

Model

Dimensions

Battery

Weight

Wireless Connection

Rated Input

Charging Time

Note: The serial number is on a sticker on the underside of the robot.

roborock S7

353×350×96.5mm

14.4V/5200mAh lithium battery

Approx. 4.7kg

WiFi Smart Connect

20VDC 1.2A

< 6 hours

037

Model

Dimensions

Rated Power

Rated Input

Rated Output

Rated Frequency

Charging Battery

CDZ11RR or CDZ12RR

151×130×98mm

28W

100-240VAC

20VDC 1.2A

50-60Hz

14.4V/5200mAh lithium battery

Errors

If an error occurs while the robot is cleaning, the power indicator will ash red quickly, and a voice alert will sound.
Refer to the following table for troubleshooting.

1. After resolving any of the following errors, relocate your robot and restart cleaning.

2. After any sensor errors, clean the sensor and retry.

3. If the battery is at an abnormal temperature, wait for it to return to normal before use.

Error 1: LiDAR turret or laser blocked. Check for obstruction and retry.

Error 2: Bumper stuck. Clean it and lightly tap to release it.

Error 3: Wheels suspended. Move robot and restart.

Error 4: Cli sensor error. Clean cli sensors, move robot away from drops and restart.

Error 5: Main brush jammed. Clean main brush and bearings.

Error 6: Side brush jammed. Remove and clean side brush.

Error 7: Wheels jammed. Move the robot and restart.

Error 8: Robot trapped. Clear obstacles surrounding robot.

Error 9: No dustbin. Install dustbin and lter.

Error 12: Low battery. Recharge and retry.

Error 13: Charging error. Clean charging contacts and retry.

Error 14: Battery error.

Error 15: Wall sensor dirty. Clean wall sensor.

038

Errors

Error 16: Robot tilted. Move to level ground and restart.

Error 17: Side brush error. Reset robot.

Error 18: Fan error. Reset robot.

Error 21: Vertical bumper pressed. Move robot and retry.

Error 22: Dock locator error. Clean and retry .

Error 23: Could not return to dock. Clean dock location beacon and retry.

Error 27: VibraRise system jammed. Check for obstructions.

Error 28: Robot on carpet. Move robot to oor and retry.

Filter blocked or wet. Clean, dry, and retry.

No-go zone or Invisible Wall detected. Move robot from this area.

Cannot cross carpet. Move robot across carpet and restart.

Internal error. Reset the robot.

Note: A system reset may resolve some problems.

If the problem persists after using the recommendations in the table above, please email our after-sales service team:
US/Non-Europe Support: [email protected]
Europe Support: [email protected]

039

Common Issues

Problem Solution

Unable to power on

Unable to charge

Slow charging

Unable to dock

Abnormal behavior ŎRestart the robot.

Noise during cleaning

Unable to connect to WiFi

ŎThe battery level is low. Put the robot on the charging dock and charge it before use.
ŎThe battery temperature is too low or too high. Only use the robot within the range of

4-40°C (39-104°F).

ŎCheck the power indicator light turns on and both ends of the power cabel are properly

connected.

ŎIf contact is poor, clean the contact areas on the charging dock and the robot.

ŎWhen used at high or low temperatures, the robot will automatically reduce its charging

speed to extend battery life.

ŎThe charging contacts may be dirty. Wipe them with a dry cloth.

ŎThere are too many obstacles near the charging dock. Move it to an open area.
ŎThe robot is too far from the charging dock. Place it closer and retry.

ŎThe main brush, side brush, main wheels, or omni-directional wheel may be jammed.

Turn o the robot and clean them.

ŎVibraRise system abnormal. Check for jammed objects.

ŎWiFi is disabled. Reset the WiFi and try again.
ŎThe WiFi signal is poor. Move the robot to an area with good WiFi reception.
ŎAbnormal WiFi connection. Reset the WiFi, download the latest mobile app, and retry.
ŎThe current Roborock robot is not supported. You can nd supported models in the app.
ŎUnable to connect to WiFi abruptly. There may be an error with your router settings.

Contact Roborock customer service for additional support.

040

Common Issues

Problem Solution

Poor cleaning ability or dust falling out

Scheduled cleaning is not working

Is power always being drawn when the
robot is on the charging dock?

Does the robot need to be charged for
at least 16 hours the rst three times it is
used?

No or little water during mopping

Cleaning does not resume after
recharging

The robot cannot return to the charging
dock after Spot cleaning or when it has
been moved manually

The robot has begun to miss certain spots ŎThe wall sensor or cli sensors may be dirty. Wipe them with a soft dry cloth.

It takes a long time to ll the water tank ŎThe lter may be blocked and need cleaning.

ŎThe dustbin is full and needs emptying.
ŎThe lter is blocked and needs cleaning.
ŎThe main brush is jammed and needs cleaning.

ŎKeep the robot charged. Scheduled cleaning can only begin when the battery level is

above 20%.

ŎThe robot will draw power while it is docked to maintain battery performance, but

power consumption is minimal.

ŎNo. The robot can be used any time after it has been fully charged.

ŎCheck whether there is water in the water tank and use the mobile app to set the

scrub intensity or check the manual for full instructions on how to correctly install the
mop cloth and mop cloth mount.

ŎMake sure that the robot is not in DND mode. DND mode will prevent cleanup. When

cleaning a space requiring a top-up charge, if the robot was placed manually on the
charging dock before it returned to the dock automatically, it will not be able to con­tinue cleanup.

ŎAfter spot cleaning or a signicant position change, the robot will re-generate the

map. If the charging dock is too far away, it may not be able to return to recharge
and must be placed on the charging dock manually.

041

EU Declaration of Conformity

Hereby we:

Name of manufacturer

Address

Beijing Roborock Technology Co., Ltd.

Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza,
No.8 Heiquan Road, Haidian District, Beijing, P.R.CHINA

declare that this DoC is issued under our sole responsibility and that the products:

Product description

Type(model) designation(s)

Robotic Vacuum Cleaner and Accessories

roborock S7

042

EU Declaration of Conformity

are in conformity and veried through testing with the provision of the following EU directives:

Article 3.1 a): Safety and Health

1. EN 60335-1:2012 + A11:2014 + AC:2014 + A13:2017+A1:2019 + A14:2019 + A2:2019

2. EN 60335-2-2:2010 + A11:2012 + A1:2013

3. EN 62311:2008

4. EN 62233:2008

Article 3.1 b): EMC

Radio Equipment Directive
2014/53/EU

RoHS Directive 2011/65/EU EN IEC 63000:2018

1. EN 301 489-1 V2.2.3:2019

2. EN 301 489-17 V3.1.1:2017

3. EN 55014-1:2017

4. EN 55014-2:2015

5. EN IEC 61000-3-2:2019

6. EN 61000-3-3:2013 + A1:2019

Article 3.2: Radio Spectrum
EN 300 328 V2.2.2:2019

Product description

Type(model) designation(s)

Charging Dock and Accessories

Charging Dock , model: CDZ11RR or CDZ12RR

043

EU Declaration of Conformity

are in conformity and veried through testing with the provision of the following EU directives:

Low Voltage Directive 2014/35/EU

EMC Directive 2014/30/EU

RoHS Directive 2011/65/EU

1. EN 60335-1:2012 + A11:2014 + AC:2014 + A13:2017 +A1:2019 + A14:2019 + A2:2019

2. EN 60335-2-29:2004 + A2:2010 + A11:2018

3. EN 62233:2008

1. EN 55014-1:2017

2. EN 55014-2:2015

3. EN IEC 61000-3-2:2019

4. EN 61000-3-3:2013 + A1:2019

EN IEC 63000:2018

Person responsible for making this declaration:

Printed name: Rui.Shen

Position/Title: Quality Director

Signature:

Date of issue: 22/01/2021

Place of issue: Floor 6, Suite 6016, 6017, 6018, Building C, Kangjian Baosheng Plaza, No. 8 Heiquan Road, Haidian District, Beijing, P.R. CHINA

044

WiFi Specification

Service Protocol Frequency Range Max. Output Power

WiFi 802.11b/g/n 2400-2483.5 MHz

≤

20dBm

Laser Safety

The laser distance sensor of this product meets the standards for Class 1 Laser Products in IEC 60825-1:2014 and will not generate hazard­ous laser radiation.

045

WEEE Information

Correct Disposal of this product . This marking indicates that this product should not be disposed with other household wastes throughout
the EU. To prevent possible harm to the environment or human health from uncontrolled waste disposal, recycle it responsibly to promote
the sustainable reuse of material resources. To return your used device, please use the return and collection systems or contact the retailer
where the product was purchased. They can take this product for environmental safe recycling.

Korrekte Entsorgung dieses Produkts. Innerhalb der EU weist dieses Symbol darauf hin, dass dieses Produkt nicht über den Hausmüll ent­sorgt werden darf. Altgeräte enthalten wertvolle recyclingfähige Materialien, die einer Wiederverwertung zugeführt werden sollten und um
der Umwelt bzw. der menschlichen Gesundheit nicht durch unkontrollierte Müllbeseitigung zu schaden. Bitte entsorgen Sie Altgeräte deshalb
über geeignete Sammelsysteme oder senden Sie das Gerät zur Entsorgung an die Stelle, bei der Sie es gekauft haben. Diese wird dann das
Gerät der stoichen Verwertung zuführen.

046

Warranty Information

The warranty period depends on the laws of the country in which the product is sold, and the warranty is the responsibility of the seller.
The warranty only covers defects in material or workmanship.
The repairs under warranty may only be carried out by an authorized service centre. When making a claim under the warranty, the original bill
of purchase (with purchase date) must be submitted.

The warranty will not apply in cases of:

ŎNormal wear and tear.
ŎIncorrect use, e.g. overloading of the appliance, use of non-approved accessories, use of force.
ŎDamage caused by external inuences.
ŎDamage caused by non-observance of the user manual, e.g. connection to an unsuitable mains supply or non-compliance with the installa-

tion instructions.

ŎPartially or completely dismantled appliances.

047