Xerox XK35C, XK25C User Manual

WorkCentre XK35c/25c

User Guide

Part No 602P41500 Version 2

Xerox Europe Channels Group Bessemer Road Welwyn Garden City Herts AL7 1HE United Kingdow

©v August 1999 Xerox Corporation. Xerox®. The Document Company®, the stylized X, DocuPrint, and the identifying product names and numbers herein are trademarks of Xerox Corporation. Xerox Canada Ltd. And Xerox Europe are licencees of all the trademarks. Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statu tory or judicial law or hereinafter granted, including without limitation material generated from the software programs which are displayed on the screen such as icons, screen display tools, etc. Product names used in this guide may be tradmarks or registered trademarks of their respective companies and are hereby acknowledged. All nonXerox brands and product names are trademarks or registered trademarks of their respective companies.

Table of Contents

Preface v

Safety Notes.......................................................................................... v

Helpful Hints..........................................................................................ix

Care of Your WorkCentre ......................................................................ix

Maintenance...........................................................................................ix

WorkCentre Location .............................................................................ix

Supplies ...............................................................................................xi

Supplies .................................................................................................xi

System Requirements.........................................................................xiv

1. Getting Started 1

Components.......................................................................................... 3

Control Locations...................................................................................4

Control Panel.........................................................................................6

Setup..................................................................................................... 9

Installing & Aligning Ink Cartridges...................................................... 12

Using the Automatic Paper Feeder (APF)............................................ 15

Loading Paper.......................................................................................15

Loading Envelopes ...............................................................................16

Using the Paper Tray..........................................................................17

Using the Menu Button........................................................................ 18

Changing Ink Cartridges .......................................................................18

Aligning Ink Cartridges..........................................................................18

Setting Paper Size Using the Control Panel.........................................19

Testing the Print Nozzles......................................................................19

Paper Guidelines.................................................................................20

Paper Selection.....................................................................................21

Guidelines for Special Paper and other Media.....................................22

Transparencies and glossy photo paper...............................................22

Installing Software...............................................................................23

Overview of WorkCentre Software ....................................................... 23

General Installation...............................................................................25

Xerox XKSeries User Guide i

Uninstalling Software........................................................................... 26

Windows® 3.1x......................................................................................26

Windows

95/98, or Windows® NT.......................................................26

2. Printing 25

Printing a Document From an Application............................................26

Printer Settings....................................................................................27

Windows 95/98 and 3.1x Printer Settings.............................................28

Windows NT 4.0 Printer Settings..........................................................28

Printer Properties Tabs.........................................................................29

Printer Properties Buttons & Icons........................................................29

3. Scanning 31

Scanning............................................................................................. 32

Starting the Scan Process................................................................... 32

Scanner Tab Menus............................................................................34

Tab Menu Image Window.....................................................................34

Using the Tab Menus............................................................................34

4. Copying 35

Features.............................................................................................. 36

Making a single Copy.......................................................................... 37

Using the Copy Menu Features........................................................... 38

Adjusting Resolution.............................................................................38

Adjusting Contrast or Color Intensity ....................................................38

Selecting Media Type ...........................................................................39

Setting Special Copy Features .............................................................39

Enlarging or Reducing the Image .........................................................40

Choosing Colour or B&W Mode............................................................40

Using the Menu Button .........................................................................41

Changing the Number of Copies ..........................................................41

5. Maintenance 43

Managing the Ink Cartridges................................................................ 44

Tips for your ink cartridges....................................................................44

Clean Print Head Procedure.................................................................44

Wiping the Ink Cartridge Nozzles and Contacts ...................................47

Cleaning the Cartridge Carrier Contacts...............................................48

Replacing the Ink Cartridge ..................................................................49

Cartridge Alignment ..............................................................................51

The Xerox WorkCentre Control Program.............................................54

Starting the Xerox WorkCentre Control Program .................................54

Xerox WorkCentre Control Program Tab Menus..................................55

ii Table of Contents

Cleaning the Scanning Glass .............................................................. 56

6. Troubleshooting 57

Clearing Jams..................................................................................... 58

Paper Jams While the WorkCentre is Printing......................................58

Tips for Avoiding Paper Jams...............................................................59

Display Error Codes............................................................................ 60

Printer Problems.................................................................................. 61

Print Quality P ro b lems......................................................................... 64

Paper Feeding Problems..................................................................... 69

Scanning Problems ............................................................................71

Diagnostic Display on the Control Panel .............................................. 73

General Tips........................................................................................ 74

Installation.............................................................................................74

Performance .........................................................................................74

Customization .......................................................................................74

Status Message Codes on the Control Panel......................................75

Appendix 75

Machine Specifications........................................................................ 75

Scanner ................................................................................................75

Printer....................................................................................................76

Copier....................................................................................................77

General Specifications..........................................................................78

Media Specifications............................................................................79

Sizes .....................................................................................................79

Feeding by Media Type ........................................................................80

Certifications........................................................................................82

Energy Star......................................................................................... 84

Index

Table of Contents

iii

This page intentionall y left blank.

iv Table of Contents

Safety Notes

Your WorkCentre and supplies have been designed and tested to meet strict safety requirements. These include safety agency examination and approval and compliance to established environmental standards. Please read the following instructions carefully before operating the WorkCentre, and refer to them as needed to ensure the continued safe operation of your WorkCentre.

Preface

Symbology: = Hight Voltage, = Warning

Unplug

materials specifically designated for this Workcentre. Use of other materials may result in poor performance and could create a hazardous situation.

Do not

proper cleaning methods. Always unplug from the electrical outlet prior to cleaning.

Never

which they were intended. Keep all supplies and materials out of reach of children.

Do not use Do not place

WorkCentre may fall, causing personal injury or serious damage to the WorkCentre.

This product

a third grounding pin). This plug will fit only into a grounding-type power outlet. This is a safety feature. To avoid risk of electric shock, contact your

all warnings and instructions marked on or supplied with the product.

this WorkCentre from the wall outlet before cleaning. Always use

use aerosol cleaners. Follow the instructions in this User Guide for

use supplies or cleaning materials for purposes other than than for

the WorkCentre near water, wet locations, or outdoors.

the WorkCentre on an unstable cart, stand, or table. The

is equipped with a 3-wire grounding type plug (e.g. plug having

Xerox XK35c/25c User Guide v

electrician to replace the receptable if you are unable to insert the plug into the outlet. Never use a grounding adapter plug to connect the WorkCentre to a power source receptacle that lacks a ground connection terminal.

This WorkCentre

indicated on the marking label. If you are not sure of the type of power available, consult your local power company.

Do not

WorkCentre where persons will step on the cord.

The ON/OFF switch does not

power supply. equipment. Ensure that installation is near the outlet and is easily accessible.

Your machine

the machine is not in use. The machine may be left on continuously.

allow anything to rest on the power cord. Do not locate the

should be operated from the tyope of power source

electrically disconnect the machine from the

The power supply cord

is equipped with an energy device to conserve power when

is the disconnect device for this

Preface

Safety Notes

(continued)

Preface

vii

Safety Notes

Electricity at Work Regulation (in England and Wales) UK ONLY Electricity at Work Regulations: The Electricity at Work Regulation 1989 came into force in England and

Wales on the 1 April 1990. This 1989 Regulation places a duty on all employers and self-employed persons to ensure the electrical system in their premises are constructed, maintained and operated in such a manner as to prevent, so far as reasonably practical, danger. This includes ensuring all electrical equipment connected to such electrical systems are safely constructed, maintained and operated.

All Xerox equipment have been designed to exacting safety standards. They have all undergone a variety of stringent safety tests including earth bond, insulation resistance and electrical strength tests. Xerox Europe manufacturing plants have been awarded ISO 9000 quality certification and are subject to regular audits by the British Standards Institution or equivalent national standards body. Xerox equipment which has been properly and regularly serviced and maintained should not have to undergo additional specific safety tests pursuant to the 1989 Regulation. Customers wishing to complete safety testing should contact Xerox Europe Technical Centre (see page 1) for advice prior to any test implementation.

(continued)

viii

Xeros equipment should, however, be properly and regularly serviced and maintained at all times.

Preface

Helpful Hints

Care of Your WorkCentre

Avoid removing the ink jet cartridges from the WorkCentre unless they are to be replaced.Do not place heavy objects on any surface of the WorkCentre.Take care not to place liquids on or near the WorkCentre surface.Avoid placing clips or staples on any WorkCentre surface.

Maintenance

Clean the Document Glass daily and as required.

Do not apply cleaning liquids or sprays directly to the WorkCentre; apply to the cloth first.

Store paper in a dry area, on a flat surface and in a closed cabinet.

Wrap partially used reams of media tightly.

WorkCentre Location

For reliable WorkCentre operation and copy quality, Xerox recommends:

Place your WorkCentre in a well-ventilated room, positioning it so that you do not block any ventilation slots or openings, as described in the safety notes.

Recommended environment:



Temperature: 60o to 90o F (15o to 32o C.



Humidity: 40% to 70%.

Place the WorkCentre on a flat, level surface.

Avoid locations that subject the WorkCentre to:



Direct Sunlight.



Extreme changes in temperature or humidity.

Preface

Supplies

Visit the Xerox Web site at information.

To order supplies for your WorkCentre, call or visit your local retailer

Part Numbers for Consumables:

Black Ink Cartridge: 8R7881 Color Ink Cartridge: 8R12591

CAUTION: Non-Xerox ink cartridges will not fit correctly into the WorkCentre cartridge compartment, and may damage the machine.

http://www.xerox.com

for additional product

Preface

xii

Preface

System Requirements

Proper operation of the WorkCentre for printing and scanning requires that your PC meets or exceeds the following system requirements:

IBM compatible personal computer:

Minimum configuration: 486DX, 200MHz, 16 MB RAM, 20 MB free hard disk space*, Windows 3.1x

Recommended configuration: Pentium II, 200MHz, 32 MB RAM, 20 MB free hard disk space*, Windows 3.1x

Windows® operating environment (Windows® 3.1x, Windows® 95, Windows

16 MB or more RAM (Windows® 3.1x), 32 MB RAM (Windows® 95, 98), and 32 MB RAM (Windows

A USB cable is supplied for printing and scanning functions. If you do not have a USB port on your PC and you want printing and scanning functions, you must supply an IEEE 1284 bi-directional parallel cable, maximum 6 feet/2 metres.

* 20 MB minimum hard disk space required for driver installation only. If installing the additional software, an additional 90MB free hard disk space is required (70MB for Pagis Pro

Xerox provides a print driver, TWAIN scanner driver and Control Program (for ink cartridge management). Pagis Pro and MGI PhotoSuite are provided if you do not already have a scanner/image editor program; these two software applications require Windows 95/98 or NT 4.0.

98, Windows® NT 4.0)

NT 4.0)

, 20MB for MGI PhotoSuite®).

Preface

xiii

1. Getting Started

This section describes the installation and setup of your WorkCentre. The following topics are included:

Page

Components .....................................................................2

Control Locations..............................................................3

Control Panel....................................................................5

Setup................................................................................8

Installing & Aligning Ink Cartridges..................................11

Using the Automatic Paper Feeder (APF).......................14

Loading Paper ..................................................................... 14

Loading Envelopes .........................................................15

Using the Paper Tray.....................................................16

Using the Menu Button....................................................17

Changing Ink Cartridges......................................................17

Aligning Ink Cartridges ........................................................17

Setting Paper Size Using the Control Panel .......................18

Testing the Print Nozzles ....................................................18

Paper Guidelines ............................................................19

Paper Selection ...................................................................20

Guidelines for Special Paper and other Media....................21

Transparencies and glossy photo paper............................. 21

Installing Software...........................................................22

Overview of WorkCentre Software......................................22

General Installation.............................................................. 23

Uninstalling Software......................................................24

Windows® 3.1x ....................................................................24

Windows

95/98, or Windows® NT...................................... 24

Xerox XK35c/25c User Guide 1

Components

The following components are provided with your WorkCentre. Please examine the carton contents. If any component is missing, contactyour local Helpline.

WorkCentre

Documentation:

User Guide

Warranty

Registration

Quick Reference

Card

Ink cartridges:

Color #8R12591

Black #8R7881

Warranty

istration Card

Set of CD-ROMs AC Power cord USB cable

NOTE: The black ink cartridge that is initially supplied with the WorkCentre is a standard capacity cartridge. This initial black cartridge may run out of ink before the Low Ink Diagnostic Display turns on. Replacement black cartridges (#8R7881) are higher capacity.

2 Getting Started

Control Locations

Familiarise yourself with the machine’s components and controls and their locations.

Paper tray extension

Platen cover

Scanner module

Control Panel Display

Output tray extension Extender

Paper tray extension

Paper tray

Automatic Paper Feeder side paper guide

Manual Paper Feeder guide

Manual Paper Feeder

Automatic Paper Feeder envelope guide

Getting Started 3

Control Locations

Cartridge compartment lid/support

(continued)

Scanner module

Ink cartridge access

Control Panel

Lower left back of machine

Spare ink cartridge compartment AC power cord socket

4 Getting Started

Lower right back of machine

On/Off switch

USB port

IEEE 1284 Parallel port

Control Panel

Use the following graphic to locate the buttons, and display on the WorkCentre Control Panel.

9 10 11 12

1 2 3 4 5 6 7 8

Resolution

Contrast

Press to select the print resolution.

Best Normal Draft

Press to lighten or darken the image.

Lighten Normal Darken.

Media Type

Press to choose the media type to be used.

Transparencies

Glossy paper

Coated paper

Plain paper

Getting Started 5

Special Copy

Press to set an option.

Fits multiple copies on one sheet (clone).

Auto 100%

Copy Size/Scroll

Diagnostic

Display LEDs

Number of Copies

B&W/Color Mode

Reduces or enlarges the original to fit paper size. Makes a copy the same size as the original.

Press and hold one of these two buttons to reduce or enlarge the copy size from 25% to 400% of the original document in 1% increments. Also used to scroll through the menu choices as shown in the Display.

Lights up when colour cartridge ink level is low.

Lights up when black cartridge ink level is low.

Lights up when a paper jam occurs or the paper feeder is empty.

Press to set the number of copies from 1 to 50. Press to select between black and white mode and

color mode.

Black and white mode

Colour mode

Percent button

Display

6 Getting Started

Press to change the Display. When this % light is on, the Display shows the current copy size. When the LED light is off, the Display shows the current status of the machine.

Used to display machine status, copy size, menu codes and error codes.

Start

Stop/Cancel

Press this button to enter Menu Mode. Each time you press this button, the Display shows the menu code:

U01 U02 U03 U04

Press to start operation or activate your selection. Press to stop an operation or cancel a selection.

This action restores all copy menus to default settings in standby mode.

Change cartridges Align cartridges Set paper size Ink nozzle self test/cleaning

Getting Started 7

Setup

Use the following procedure to initially set up your WorkCentre.

Open the materials and components. Check the set of components with the component list. If any components are missing, callyour local Helpline.

Remove the work location. To help guarantee trouble-free operation of your machine, place it on a flat, stable surface near yourPC. Leave enough space to allow for easy paper loading, paper unloading, and opening of the front cover.

NOTE

Carefully remove the tray in the front bottom area, both top sides and the paper feeder tray in the back of the machine.

shipping carton

wrapping

on a flat, stable surface. Remove all packing

from the machine, and place the machine in its

: Do not place your machine:

In direct sunlight.

X X

Near heat sources or air conditioners.

X X

In dusty or dirty environments.

shipping tapes

from the machine: the paper exit

Pull the it clicks into place. Also pull the base of the machine. Fold out the when copying or printing.

8 Getting Started

Paper exit tray Top side Paper feeder tray

extension tray

upwards out of the Automatic Paper Feeder until

paper exit tray

extender

outward from the front

from the paper exit tray

Attach a

CAUTION: Use only one cable – USB or parallel cable. If your PC does not have both a USB port and Windows 98, you must use a parallel cable.

printer cable

USB cable

port on the back of the WorkCentre, and the other end into the USB port on your PC.

Parallel cable

communications): Pl ug one end of the para llel cab le into the matching parallel port on the back of the WorkCentre, and plug the other end into the matching parallel port on your PC. Swing the two wire clips on the sides of the WorkCentre parallel port inward until they lock firmly inside the notches on the parallel cable connector. Refer to your computer documentation for assistance with this parallel cable procedure.

(only for Windows 98 PCs): Plug one end into the USB

(not supplied, use IEEE 1284 cable for bi-directional

Wire clip Parallel port USB port

Plug one end of the AC the machine. Plug the other end into a standard AC power outlet.

power cord

AC power cord socket

into the power socket on the back of

Getting Started 9

Setup

(continued)

Turn the WorkCentre of the machine, next to the printer ports. Pressing the right, outer side turns the power on; pressing the left, inner side turns the power off.

The Control Panel Display will show the machine is initializing.

The Display will show mode indicators are set to default values for this setup procedure. When you first power the machine on and there are no cartridges installed, you

will see the error code no left (color) cartridge installed. This error code will disappear when you start the next procedure.

Proceed to the next step

power switch

001

E02

Installing & Aligning Ink Cartridges

on. The switch is located on the rear

Power switch

000

in a scrolling manner while

when it is ready for use. Control Panel

shown in the Display. This means there is

10 Getting Started

Installing & Aligning Ink Cartri dges

The WorkCentre is a dual cartridge inkjet printer. You must use a black ink cartridge and a color ink cartridge. When viewed from the front of the machine, the color ink cartridge is installed in the left cartridge holder and the black ink cartridge is installed in the right cartridge holder. Use the following procedure to install the two ink cartridges and align them.

When installing ink cartridges, you must provide specific information to the WorkCentre about the cartridges you install. This allows the printer to monitor ink cartridge utilization.

There are two methods of entering cartridge information.

Using the WorkCentre Control Panel buttons

Using the WorkCentre Control Program software and a PC

The procedures in this section describe ink cartridge installation without using the WorkCentre Control Program. To install ink cartridges using the WorkCentre Control Program, see Section

Load sheets of paper (A4) into the Automatic Paper Feeder against the right edge of the paper feeder. Squeeze the side paper guide with two fingers to release the guide, and slide the guide all the way to the left side of the paper tray.

5 Maintenance/Contr o l Progr am.

Ensure that the guide is against the left edge of the paper. For best results, use high quality xerographic copy paper or inkjet paper.

Open the entire scanner module (not just the document cover) by lifting the front edge upwards.

Support the scanner module by lifting the cartridge compartment lid/support up so the scanner module rests on the top edge of the lid/support.

Press the Press

The

button. A

Start

. The cartridge holder will move left to the open change area.

L-C

message (left cartridge) will appear.

U01

message will appear in the Display.

Getting Started 11

Installing & Aligning the Ink Cartridges

Unpack the black ink cartridge. Remove the sealing tape.

NOTE

: Hold the cartridge carefully. Do not touch the electrical contacts on the side and bottom of the cartridge. Ensure that there are no pieces of tape remaining on the cartridge.

Insert the black cartridge down into the cartridge holder on the right side of the carrier assembly. Push the cartridge toward the back of the machine until it snaps into place.

Unpack the colour ink cartridge. Remove the sealing tape.

Insert the colour cartridge down into the cartridge holder on the left side of the carrier assembly. Push it toward the back of the machine until it clicks into place.

Close the cartridge compartment cover/support and scanner module.

(continued)

The

Start

cartridge holder. Pressing Stop indicates that a new color ink cartridge was not installed (this avoids the alignment procedure).

The

Start

cartridge holder. Pressing Stop indicates that a new black Ink cartridge was not installed (this avoids the alignment procedure).

12 Getting Started

L-C

message (left cartridge) still appears in the Display. Press

to indicate you have just installed the color ink cartridge in the left

r-C

message (right cartridge) will appear in the Display. Press

to indicate you have just installed the black Ink cartridge in the right

Installing & Aligning the Ink Cartridges

If you pressed Start to either of the two messages, the alignment procedure will start. An alignment test pattern sheet will print during

L-P

which time the Display will show to the next series of six messages. See an illustration of the alignment sheet in Section 5

For the first alignment message, the Display will show “A” plus a number,

A15

as, lines associated with this number are aligned better than any of the other printed lines in group “A”, press lines that are aligned better, press the appropriate button until the number associated with the best-aligned set appears in the Display. Press

. Look this number up on the alignment sheet. If the printed

Maintenance/Cartridg e Al ign men t.

Start

. Review this sheet in response

. If there is another set of printed

(continued)

Copy Size/Scroll

NOTE: The machine will time out after one minute if and will return to Standby Mode. The Display will then show

Press press

The Display will show the next alignment message in the series. Repeat step 13 for these remaining five steps, from “B” through “F”.

The Ink Cartridge alignment is completed. Proceed to the next section

Using the Automatic Paper Feed er

repeatedly until you see the code

Start

to repeat the cartridge alignment process.

Start

U02

is not pressed,

001

displayed, then

Getting Started 13

Using the Automatic Paper Feeder (APF)

Loading Paper

You can load paper, envelopes, card stocks, labels, or transparencies in the Automatic Paper Feeder. If there is no paper loaded and you attempt to copy

E01

or print, the error message Paper Feeder can hold a maximum of 100 sheets of plain paper, or 10 envelopes or other print media. Depending upon media thickness, maximum capacity may be reduced.

NOTE: If you experience problems feeding any media in the Automatic Paper Feeder, place the media into the Manual Paper Feeder one sheet at a time.

Pull the Extension Tray on the Automatic Paper Feeder all the way up until it clicks into place.

Prepare the print material for loading. For paper, flex paper back and forth. For transparencies, fan the stack to prevent feeding failures. Do not fold or crease the paper. Straighten the edges on a level surface.

will appear in the Display. The Automatic

NOTE:

for use with inkjet printers. Refer to the packaging for the transparency stock to determine the print side. Hold the transparencies by the edges and avoid touching the print side. Be careful not to scratch or leave fingerprints on the print side.

Load the sheets in the Automatic Paper Feeder. It is located behind the Manual Paper Feeder. Ensure that the right edge of the media is in contact with the right side of the feeder. Do not exceed the rated capacity. Do not mix different types of print media. Refer to the following instructions for loading each type of print material.

14 Getting Started

For transparencies, be sure to use transparency stock approved

Load paper or transparencies with the print side facing you. Load letterhead paper with the design side facing you. The top edge

of the sheet with the logo should enter the printer first. Load drilled paper with the hole punches on the left side when

printing in landscape orientation or right side (portrait orientation) and the print side facing you.

Using the Automatic Paper Feeder/Loading

Move the side paper guide to the right while squeezing the tab on the side paper guide. Slide the side paper guide until it lightly touches the side of the print media.

NOTE: Do not press the guide too tightly to the edge of the print media. The guide may bend the media or prevent the media from feeding.

When you print a file from your PC using the Automatic Paper Feeder, make sure that you select the source and the correct paper size from your PC software application before starting your print job. You can also set paper size at the Control Panel.

Loading Envelopes

When printing envelopes, remember to use the envelope guide in the Automatic Paper Feeder.

To load envelopes:

Pull the envelope guide out towards you until it snaps into place at a right angle to the paper tray.

(continued)

Load envelopes with the address side facing you. The end of the envelope with the stamp area must enter the feeder first. The right edge of the envelope must align with the raised edge of the envelope guide.

Squeeze the side paper guide and move it to the right until it lightly touches the envelopes.

NOTE

: If envelopes jam while printing, try reducing the number of envelopes

in the Automatic Paper Feeder. Fan the envelopes back and forth.

CAUTION: Do not feed stamped envelopes. Never use envelopes with clasps, snaps, windows, coated linings, or self-stick adhesives. These envelopes may severely damage the printer.

Getting Started 15

Using the Paper Tray

The Manual Paper Feeder is located in front of the Automatic Paper Feeder. Use the Manual Paper Feeder to feed paper one sheet at a time into your machine.

When you print a file from your PC using the Manual Paper Feeder, ensure that you select the source and the correct paper size from the Control Panel or your PC software application before starting your print job.

Place the paper in the Manual Paper Feeder and adjust the Manual Paper Feeder guide to the width of the print material.

Slide the guide to the right until it lightly touches the left edge of the print media.

NOTE

: Do not press the guide too tightly to the edge of the print media. The guide may bend the media or prevent the media from feeding.

Ensure that the media is fed into the machine as far as it will go.

16 Getting Started

Using the Menu Button

The for ink cartridge functions. Each function is associated with a message code starting with the letter “U”.

When you first press the Repeated pressing of the you select the function you want, press functions are:

NOTE: During any Menu operation, if you do not take any action (press any buttons) for one minute, the machine will return to standby mode. The

Display will then show

Changing Ink Cartridges

button (located to the right of the Control Panel Display) is used

U01

..Changing cartridge

U02

..Aligning the ink cartridges

U03

..Setting paper size

U04

..Ink nozzle self test/cleaning

001

U01

button, you will see the code

button will cycle through the codes. When

Start

to begin the procedure. The

Press the

Aligning Ink Cartridges Maintenance/Replacing Ink Cartridges

button until you see the code

Aligning Ink Cartridges

Press the

Installing & Aligning Ink Cartridges Maintenance/Aligning Ink Cartridges

button repeatedly until you see the code

U01

. See

earlier in this section or Section 5

for details.

earlier in this section or Section 5

for details.

Getting Started 17

Installing &

U02

. See

Setting Paper Size Using the Control Panel

You can load A4, letter or legal-sized paper. Your WorkCentre is preset to A4 size. If you load letter or legal-sized paper, you must set the machine to the correct paper size.

Press the shown in the Display.

Press

If necessary, press one of the letterpaper or

Press

Display Paper Size

Start

P03

Start

to confirm the new setting.

P01 . P02 . P03 .

Testing the Print Nozzles

Press the Section 5

button repeatedly until you see the code

Maintenance/Clean Print Head Procedure

button on the Control Panel repeatedly until

P01

is displayed (A4size).

Scroll

buttons to choose either

for legal-sized paper.

A4 Letter Legal

U04

for details.

. See

U03

P02

for

18 Getting Started

Paper Guidelines

When selecting or loading paper, envelopes or other special media, keep these guidelines in mind:

Attempting to print on damp, curled, wrinkled or torn paper can cause paper jams and poor print quality.

Use only high quality, inkjet-grade paper. Avoid paper with embossed lettering, perforations or texture that is too smooth or rough.

Store paper in its ream wrapper until ready to use. Place cartons on pallets or shelves, not on the floor. Do not place heavy objects on top of the paper, whether it is packaged or unpackaged. Keep it away from moisture, or other conditions that can cause it to wrinkle or curl.

Moisture-proof wrap (any plastic container or bag) should be used during storage to prevent dust and moisture from contaminating your paper.

Always use paper and other media that conform to those listed under Specifications in the Append ix .

Use only well constructed envelopes with sharp, well creased folds.

DO NOT use envelopes with clasps and snaps.

DO NOT use envelopes with windows, coated linings, self-stick adhesives or other synthetic materials.

DO NOT use damaged or poorly made envelopes.

Getting Started 19

Paper Selection

One of the most important things you can do to assure the best possible printing performance of your machine is to select the correct paper. Your machine produces letter quality print on most plain bond papers, including cotton bond and photocopying papers; it does not require special ink jet papers. However, the print quality varies with different paper types. Be sure to test a type of paper before you purchase a large quantit y.

Plain Paper The machine supports paper sizes of letter, legal and A4 in portrait

orientation. You can use regular copier paper, cotton bond papers and typical letterhead. Always use paper without curls, folds, staples or damaged edges.

Inkjet Paper This paper has been developed specifically for printing with inkjet printers. It

will produce high quality documents that compare favorably to those produced with a laser printer.

Coated Paper The coated paper has been developed for high quality printing with minimal

or no smearing or running when in contact with water or damp surfaces, making it a good choice for damp or rainy environments.

Glossy Photo Paper Glossy photo paper is a high gloss, thicker paper that produces the look and

feel of a photograph. Use this paper to produce photo-realistic prints. Transparencies Your transparencies will possess excellent contrast, sharpness and colour. Iron-on Transfers Use inkjet T-shirt transfer paper to create and personalize T-shirts,

sweatshirts, aprons, tablecloths, napkins,etc. Use on any cotton or cotton/poly blend fabric. Follow instructions that come with the transfer paper.

Greeting Card Stock Get the most out of card making software with Greeting Cards. These cards

give your unique, personalized cards the look and feel of professional cards. You can create cards, invitations, announcements and more.

20 Getting Started

Guidelines for Special Paper and other Media

Be sure to read any instructions that come with your special paper. These instructions provide important information regarding how to achieve the highest print quality with these papers.

It is recommended that you feed special paper types one sheet at a time.

Store unused media flat. Do not remove papers from their protective packaging until you are ready to use them.

Store unused media at temperatures between 59 and 86 degrees Fahrenheit (15 to 30 degrees Centigrade). The relative humidity should be between 10% and 70%.

If the print density of your page is very high, light paper stock may curl slightly due to the large amount of ink. If you need to print dense graphics, try printing on heavier stock.

Do not use thicker paper than meets the specifications for this machine. Printing with a paper that is thick enough to come in contact with the print head nozzles may damage the cartridge.

Transparencies and glossy photo paper

Let the printed sheets dry completely before storing them.

When a printed sheet has dried completely, cover the printed side with a sheet of plain (not coated) paper before storing it; this is recommended even if you place the sheets in a clear file or plastic holder.

Do not leave the sheets in the paper tray for long periods of time. Dust and dirt may accumulate on the sheets resulting in spotty printing.

To avoid smudging caused by fingerprints, handle transparencies and glossy photo paper carefully.

To avoid fading, do not expose the printed sheets to prolonged sunlight.

Getting Started 21

Installing Software

Overview of WorkCentre Software

Before the WorkCentre can work with your computer, you must install print and scanner driver files. These drivers will enable your computer to properly communicate with the WorkCentre for printing and scanning operations.

All of the necessary print drivers are contained on the Xerox CD-ROM included with your WorkCentr e.

Also included on the Xerox CD-ROM is the WorkCentre Control Program. This program helps to manage the WorkCentre machine. See Section 5

Maintenance/Xerox WorkCentre Control Program

In addition to the Xerox software, two optional software applications are included on separate CD-ROMs. These two applications work with Windows 95/98/NT 4.0, but not with Windows® 3.1X.

Pagis Pro® 2.0 - a suite of scanning applications. See Pagis Pro documentation on the Pagis Pro 2.0 CD-ROM or Pagis Pro online Help for details. You will need to install Pagis Pro using the

setup.exe

file on the Pagis Pro CD-ROM if you do not have a scanning program installed on your PC capable of using the XK35c scanner driver. See Section 3

Scanning

MGI PhotoSuite® - a suite of graphics processing tools. See MGI

PhotoSuite documentation on the MGI PhotoSuite CD-ROM or MGI PhotoSuite online Help for details. You can use this software for editing any images scanned by the XK35c. You can install this software using

setup.exe

the

file on the MGI PhotoSuite CD-ROM.

When you complete the Xerox software installation, the following items will be installed on your PC:

Print driver for printing

TWAIN driver for scanning

Control Program for managing the WorkCentre

NOTE: When you install this software, make sure no other programs are running.

22 Getting Started

General Installation

Make sure the WorkCentre is connected to your PC.

Power on the WorkCentre.

Turn on your PC and start Windows.

Insert the WorkCentre CD-ROM into your CD ROM drive.

Installation for Windows® 3.1X continued…

From the File menu of the Windows Program Manager, select

d:\Xinstall.exe

Type CD-ROM drive), and if necessary,click OK. Continue with step 7.

(replace "d" with the letter designa ti on of your PC’s

File>Run

Installation for Windows® 95/98 or Windows® NT 4.0 continued…

NOTE: For USB (Windows 98 only): a) You will see an

b) Follow screen instructions to load USB driver. When asked for USB

driver source, point to Xerox CD. Continue with screen instructions.

c) Go to Step 5 to manually install the XK Series printer and TWAIN

drivers.

If AutoPlay is not enabled to automatically recognize the CD-ROM,

Start>Run

select

d:\Xinstall.exe

Type CD-ROM drive), and if necessary, click OK. Continue with step 7.

Add New Hardware

(Windows 95/98 and NT 4.0).

(replace "d" with the letter designa ti on of your PC’s

dialog. Select

General Installation continued…

The WorkCentre software installation program will begin. Follow the onscreen instructions for the rest of the installation.

estart your PC to complete the installation process.

Getting Started 23

Uninstalling Software

To remove the Xerox-supplied software from your PC:

Windows® 3.1x



In Windows 3.1x, all WorkCentre software components are installed into a single program group.



Start Windows 3.1x.



In the Program Manager, double click on the

Program Group



The WorkCentre Program Group will open.



Double click on the Program Group containing the component you wish to uninstall.



The Program Group will open.



Double Click on the



The selected component is uninstalled.

Windows® 95/98, or Windows® NT



Start Windows.



Select

Start

Programs

Uninstall

WorkCentre XK Series

icon.



Locate the Start Menu Program Item for the component you wish to uninstall.



Click on the Submenu Uninstall icon for the component you wish to remove.



A window will open prompting you to confirm that you wish to remove the selected application.



Click



Uninstall Shield launches and the component is uninstalled.



Each software component must be uninstalled one at a time.

24 Getting Started

Yes

2. Printing

This section describes printing from your PC to your Xerox WorkCentre. It includes the following topics:

Page

Printing a Document From an Application.......................26

Printer Settings...............................................................27

Windows 95/98 and 3.1x Printer Settings ...........................28

Windows NT 4.0 Printer Settings ........................................28

Printer Properties Tabs .......................................................29

Printer Properties Buttons & Icons...................................... 29

Xerox Series User Guide 25

Printing a Document From an Appli c ation

This procedure describes the general steps required for printing from various Windows applications. The exact steps for printing a document may vary depending on the application program you are using. Refer to your software application’s documentation for the exact printing procedure.

The following steps describe the typical process to print from a Windows environment:

Ensure that your WorkCentre is properly connected to the computer, the machine is powered on, there is paper in one of the paper feeders and

001

the Display shows the message

Verify that you have installed the print driver software for your machine.

Installing Software

See

Start the program you are using to create the document, and create or open the document you want to print.

Choose WorkCentre is selected as your default printer. Click

if you want to make any adjustments that are appropriate for

Setup

printing your document. (See

Click OK to close the Properties dialog box.

Print Setup

from the

Printer Settings

menu. Make sure the

File

Properties

)

26 Printing

After making any necessary changes to the printing parameters, click to start the print job.

During the printing process, the WorkCentre Display will show the

PCP

message appear on your PC screen showing printing progress.

NOTE: The WorkCentre supports DOS printing when the DOS application is run within the control of the Windows MS/DOS dialog. See Section 5 Maintenance/Xerox WorkCentre Control Program for more information.

, and the WorkCentre Control Program tab menu will

Printer Settings

You can use your machine with all your Windows 3.1x, Windows 95/98 or Windows NT 4.0 applications. Be sure to set the WorkCentre as the default printer for all your Windows operations.

Most Windows software applications allow you to make changes to the printer settings. This includes settings that determine how a print job looks such as page size, paper orientation, and margins. Settings made in the application to create the document will usually override settings made in the printer driver.

All screen captures for the following section are from the Windows 95/98 environment.

NOTE: You do not need to use any of the Control Panel buttons to use the machine as a PC printer. For example, if you are printing a colour document, you do not have to press the Colour button on the Control Panel. The Control Panel buttons are used primarily for copy ing.

Printing 27

Windows 95/98 and 3.1x Printer Settings

You can access printer settings by using either of these methods:

Select the

File>Print>Properties

within any Windows application. This method will provide access to the Job Finishing, Paper, Document/Quality and Advanced tabs.

Select the Xerox WorkCentre printer from the Printers folder, then select

File>Properties

(or select the printer icon in the Printers folder, and click the right mouse button). This method will provide access to the General and Details tabs, as well as the Job Finishing, Page, Main, and Advanced tabs.

NOTE: Windows 98 also shows the Colour Management tab.

NOTE: In Windows 3.1x: Go into Print Manager and select the Xerox

WorkCentre printer; pull down the Options menu and select Printer Setup. Click the Setup button to view the Page, Main, and Advanced tabs.

Windows NT 4.0 Printer Settings

The Windows NT 4.0 printer drivers contain many of the same features as the printer drivers for Windows 3.1 and Windows 95/98. However, the names of the tabs and some of the features are different.

File>Print Setup

command from

28 Printing

You can access the various printer settings by using either of these methods:

Select

File>Print>Properties

File>Print Setup

command from within any Windows application. This provides access to the Page Setup, Color, and Features tabs.

Select click the right mouse button, then select

Xerox WorkCentre XK Series printer

Document Defaults

from the Printers folder,

from the drop-down list. This provides access to the Page Setup, Advanced, and Cartridges tabs.

Printer Properties Tabs

When the Printer Properties are displayed, you can review and change whatever settings are needed for your print job. If accessed through the Printers folder, the Printer Properties Tab Menu consists of six tabs (seven for Windows 98):

General tab - for viewing and changing general Windows 95 printer information. See your Windows 95/98 User Guide for details.

Details tab - for viewing and changing port and timeout parameters. See your Windows 95/98 User Guide for details.

Colour Management tab - for adding and removing colour profiles associated with your printer. This tab is , only shown in Windows 98.

Job Finishing tab – for settings Finishing options of booklet, poster, handout or two-sided printing.

Paper tab - for paper sources and sizes, number of copies, and orientation.

Document/Quality tab - for document and paper types and for print quality.

Advanced tab - this tab provides access to controls for print image quality.

Printer Properties Buttons & Icons

Click OK when done reviewing or making changes.

Cancel

Click

if you want to exit the tab menus without applying any

changes.

Help

Click

to view the online Help feature and tab menu details.

Click the ? icon in the tab dialog menu bar. Position the ? pointer over the parameter in question and click to see a pop up window explaining that parameter.

Click the

Defaults

button to reset the parameter values for all tabs to

their default settings (i.e., before you made any pending changes). Click the

About

button to view the date and version of the print driver

software.

Printing 29

This page intentionall y left blank.

30 Printing

3. Scanning

This section describes scanning with the Xerox WorkCentre XK35c. The following topics are included:

Page

Scanning.........................................................................32

Starting the Scan Process...............................................32

Scanner Tab Menus........................................................34

Tab Menu Image Window ...................................................34

Using the Tab Menus ..........................................................34

Xerox Series User Guide 31

Scanning

You can scan a document with the XK35c. When you installed the XK35c software, the TWAIN driver was also installed. By using a scanning program, such as Pagis Pro (supplied by Xerox on a separate CD-ROM), you can use the XK35c scan function.

While every scanning program is different, follow the basic steps outlined here to invoke the scanner driver tab menus.

Starting the Scan Process

To start the scanning process:

Ensure that your WorkCentre is properly connected to the computer, the machine is powered on and the Display shows the message

Verify that you have installed the TWAIN driver software for your machine. See

With your PC and Windows running, start your scan program. You may have the program represented on your desktop with an icon, or it may be accessed by selecting

Select to bring up a list dialog. Select select OK. If the another scan program. The Pagis Pro software program provides an Acquire function.

File>Acquire

Installing Software

Acquire

001

Start>Programs>

Acquire Image>Select Source

Xerox WorkCentre XK Series

command is not available, you will need to use

[program name].

in the File menu

, then

32 Scanning

Select driver.

File>Acquire Image >Acquire

to invoke the XK35c scanner

Lift the platen cover, and place your document on the document glass.

Once you have invoked the scanner driver, the tab menu will be displayed. Click the the tab menu to start the scan process. When the scanning process begins, the WorkCentre Display will

show the message

NOTE: If the scanning process does not begin, try lowering the resolution rate in the tab menu, and repeat the scan step.

Once you have generated a scanned image, you can edit the image using the image editor functions (e.g., MGI PhotoSuite), or print the image using the Print function in the scanning program, or save the image to disk using a function such as Save As in the scanning program.

NOTE:: If you do not close the platen cover or the document is not evenly in contact with the document glass, scanning quality will be severely reduced.

Scan

PCS

button in

Scanning 33

Scanner Tab Menus

Tab Menu Image Window

The Tab Menu displays an image window on the right half of the dialog window. This image window has ruler reference lines for editing. The left half of the dialog window contains the four tab menus and their parameters.

To scan, click the

Using the Tab Menus

The Basic Tab Menu is the first of the scanning driver tab menus, and provides the features of:

Image Type

Resolution

Reduce/Enlarge

Descreen

Saved Settings

Scan

button in the lower right corner of the tab menu.

Click on this or the other tab menus to view and change any scanning parameters.

34 Scanning

4. Copying

This section describes copying on your Xerox WorkCentre. It includes the following topics:

Page

Features .........................................................................36

Making a single Copy...................................................... 37

Using the Copy Menu Features....................................... 38

Adjusting Resolution....................................................... 38

Adjusting Contrast or Color Intensity............................... 38

Selecting Media Type......................................................39

Setting Special Copy Features........................................ 39

Enlarging or Reducing the Image.................................... 40

Choosing Color or B&W Mode........................................ 40

Using the Menu Button....................................................41

Changing the Number of Copies..................................... 41

Xerox Series User Guide 35

Features

Your WorkCentre is a high quality copier that offers the following features:

Adjustable Resolution

– improves the clarity and sharpness of your

copies.

Adjustable Contrast

– obtains the best copy quality for documents

containing faint markings or dark images.

Selectable Paper Type

– obtains the best copy quality for transparency,

glossy paper, coated paper or plain paper.

Clone

– multiple images can be printed on one sheet with this feature.

Autofit

– allows you to reduce or enlarge the original to fit the paper you

are using.

Enlarge/Reduce

– reduces or enlarges the copied image from 25% to

400% of the original document.

Multiple Copies

B&W/Color Mode Selection

– 1 to 50 copies of the document can be made.

– allows you to select colour mode for a

color document.

36 Copying

Making a single Copy

Follow this procedure when you need to make a single copy of your original document.

Make sure the WorkCentre is powered on. Load paper in one of the paper feeders. The Display should show the message

Open the platen cover. Make sure the glass is clean. Load the document on the document glass facing down and pushed against the left and rear guides.

Close the platen cover.

NOTE:: If you do not close the platen cover or the document is not evenly in contact with the document glass, scanning quality will be severely reduced.

Press the following features:

Start

Normal resolution

001

button. The machine will make one copy with the

Normal contrast

Plain paper type

100% copy size (same as original)

Single copy

Color mode

For other copy features and functions, see the next section

Copy Menu Features

Using the

Copying 37

Using the Copy Menu Features

This section describes all the WorkCentre features available for copying. Use the copy menu buttons to change feature settings before pressing the Start button to begin copying. When you press a feature button, the light corresponding to the icon selected will turn on. To select the next option, press the feature button again.

Adjusting Resolution

Each time you press the

Draft

mode.

Resolution

Best

mode is good for documents with fine detail. The

copy quality is very good but the copy speed is slow.

Normal

Draft

resolution.

mode works well for normal documents (text).

mode can be used for fast copying with lower

Adjusting Contrast or Color Intensity

In black and white mode, the document containing faint markings or dark images. In colour mode, the

Contrast

button adjusts the color intensity.

Low

images.

Contrast

contrast is good for documents containing dark

button, you can choose

button can adjust the contrast for a

Best, Normal

38 Copying

Normal

High

markings.

contrast works well with standard documents.

contrast works well with light print or faint pencil

Selecting Media Type

Press the

Media Type

Transparency

Glossy paper

Coated paper

Plain paper

button to select the desired media type.

NOTE: Transparencies may be smeared if you store the transparencies in a humid area for a long time .

Setting Special Copy Features

You can set the following special features by pressing the button.

Clone Select

Special Copy

Clone

for automatically setting multiple image copies on a single page. The number of images is determined by the original image size. See NOTE.

Auto Select

enlarge the original image to fit it on the copy paper. See NOTE.

100% Select

image size, then use the set the percent from 25% to 400%.

Auto

to automatically reduce or

100%

to enlarge or reduce the copy

Scroll

buttons to

NOTE: When using Clone or Auto, the copy size cannot be adjusted.

Copying 39

Enlarging or Reducing the Image

You can reduce or enlarge the size of a copied image from 25% to 400% in increments of 1% using the

Copy Size/Scroll

buttons.

% Button Press the

25%>400% Press down the upper or lower Copy Size/ button to increase or decrease image size Scroll percent by 1% increments, or press and Buttons hold to quickly decrease or increas e the

Choosing Colour or B&W Mode

Each time you press the Colour modes are alternatively selected.

B&W/Colour Mode

Select the top icon for Black and White copying.

Percent

between copy count and copy size in the Display.

image size percent. Press Stop to reset the percent to 100%.

button, Black&White and

button to alternate

Scroll

40 Copying

Select the bottom icon for Colour copying.

Using the Menu Button

The Menu button provides a number of functions that let you manage components of the WorkCentre. See Section

Menu Button

for details.

Menu button

Changing the Number of Copies

You can set the number of copies from 1 to 50. The Control Panel Display shows the selected number.

1 Getting Started/Using the

Press the The display recycles after 50. Press Stop to reset the count to 001.

Quantity

button to increase the copy number.

Copying 41

This page intentionall y left blank.

42 Copying

5. Maintenance

This section describes maintenance procedures for the Xerox WorkCentre. It includes the following topics:

Page

Managing the Ink Cartridges...........................................44

Tips for your ink cartridges..................................................44

Clean Print Head Procedure ...............................................44

Wiping the Ink Cartridge Nozzles and Contacts..................47

Cleaning the Cartridge Carrier Contacts............................. 48

Replacing the Ink Cartridge.................................................49

Cartridge Alignment.............................................................51

The Xerox WorkCentre Control Program.........................54

Starting the Xerox WorkCentre Control Program................54

Xerox WorkCentre Control Program Tab Menus ................55

Cleaning the Scanning Glass ..........................................56

Xerox Series User Guide 43

Managing the Ink Cartridges

Tips for your ink cartridges

To get the maximum benefit from your ink cartridges:

Do not remove an ink cartridge from its packaging until you are ready to install it.

Do not refill the ink cartridge. The warranty will not cover damage caused by using refilled cartridges.

Store the ink cartridge in the same environment as the printer.

Do not remove an ink cartridge from the printer except to replace it. Immediately replace the ink cartridge or store it in the storage unit. The ink cartridge will not print correctly if removed from the machine and left exposed to air for an extended period.

Do not swap the colour cartridge with the black cartridge. The colour cartridge should be installed in the Left carrier and the black cartridge should be installed in the Right carrier.

If you have an opened ink cartridge you are not currently using and do not have an available print cartridge storage unit, store it in an airtight plastic bag. Do not leave it exposed to the air for an extended period; this promotes drying out and clogging of the print nozzles.

Clean Print Head Procedure

You should test the print cartridge when the print is not clear or image information is missing. The problem may be caused by blocked nozzles on the ink cartridge.

This procedure cleans the ink cartridge by purging the nozzles. Then it prints a test so you can see the results.

Use the procedure:

When you suspect the nozzles are clogged.

When characters are not printing completely.

Maintenance

Cleaning the Print Head Nozzles From the Control Panel

This procedure cleans the print nozzles and removes any deposits that may impair printing functions.

To run the procedure:

Press the Display. Ensure there is paper in the Automatic Paper Feeder.

Press The WorkCentre prints a head cleaning test pattern. Notice the series of

diagonal lines across the top and bottom of the test pattern. Breaks within a line of the same color indicate a clogged nozzle. Try running this procedure again if you see breaks in the diagonal lines. If the print quality is satisfactory after running the test three times, the print nozzles are clean.

If the print quality of the test pattern is still not satisfactory, go to step 3.

Remove and reinstall the print cartridge.

Repeat the Print Head Nozzle procedure.

If the diagonal lines are still broken, wipe the print cartridge nozzles. See

Wiping the Print Nozzles and Contacts

Start

button repeatedly until the code

U04

appears in the

Maintenance

To clean the Print Head Nozzles from your PC:

In Windows 95/98 or Windows NT 4.0:

2 3

Start>Programs>Xerox WorkCentre XK Series

Go to paper in the Automatic Paper Feeder.

Select Xerox WorkCentre Control Program on LPT1. The Control Program window opens.

NOTE: For Windows 3.1: At system startup, open the Xerox WorkCentre group from Program Manager. Double-click on the Xerox WorkCentre Control Program icon.

Click the feeds a sheet of paper and prints the nozzle test pattern.

NOTE: There are minor differences in the appearance of the Cartridges Tab between Windows 95/98 and Windows NT 4.0

Examine the test pattern. Compare the diagonal same-color lines at the top and bottom of the test pattern. Look for a break in the diagonal lines; a broken line shows clogged nozzles.

If the bottom line shows improvement, rerun this test. If improvement continues, rerun the test. If all nozzles are not printing after running the test three times, continue with step 5.

If print quality does not improve, remove and reinstall the ink cartridge. Repeat the Print Head Nozzle procedure.

Cartridges

tab, then click

Clean Print Nozzles

. Ensure there is

. The printer

If the line is still broken, wipe the nozzles and contacts. Refer to

the Ink Cartridge Nozzles and Contacts

Maintenance

Wiping

Wiping the Ink Cartridge Nozzles and Contacts

If print quality does not improve after repeating the Print Head Nozzle procedure, the problem may be caused by dried ink on the ink cartridge:

nozzles

contacts

carrier contacts in the printer

Follow this procedure:

Lift the scanner module. Lift the cartridge compartment lid/support up so the scanner module rests on the top edge of the lid/support.

2 3 4 5

6 7 8 9

Press Press Remove the ink cartridge. See Use a clean, lint free cloth, dampened with distilled water only, to gently

clean the entire copper colored area, including the nozzles and contacts. To dissolve any dried ink, hold the damp cloth against the nozzles for about three seconds. Gently blot and wipe dry.

NOTE: If you are cleaning a color ink cartridge, be especially careful to wipe the nozzles in only one direction so the colors do not mix.

Allow the copper-colored area to dry, then reinstall the ink cartridge Close the cartridge compartment lid/support and scanner module. Repeat the nozzle test. See If the line is still broken, clean the print cartridge carrier contacts in your

machine. See If print quality still has not improved, replace the ink cartridge.

until the code

Start

. The cartridge carrier assembly will move into the open area.

Cleaning the Cartridge Carrier Contacts

U01

appears in the Display.

Replacing the Ink Cartridge

Cleaning the Print Nozzles

Maintenance

Cleaning the Cartridge Carrier Contacts

Lift the scanner module. Lift the cartridge compartment lid/support up so the scanner module rests on the top edge of the lid/support.

Press the

Press

Unplug the power cord from the rear of the WorkCentre.

Remove both ink cartridges.

Use a CLEAN, LINT FREE, DRY CLOTH to clean the ink cartridge carrier contacts on the back wall of the carrier.

Reinstall the ink cartridges.

Close the cartridge compartment lid/support and the scanner module.

Plug the power cord into the WorkCentre.

Test the ink cartridges by running the Clean Print Head procedure. If the print quality is still unacceptable, contact your local Xerox Helpline.

Start

button until the code

U01

appears in the Display.

Maintenance

Replacing the Ink Cartridge

The ink cartridge includes the ink supply and the print head. Each time you replace the ink cartridge, you are replaci ng the pr int head as well.

When you notice the print becomes light or one of the low ink Diagnostic Display turns on, replace your cartridge.

NOTE: When either of the two ink cartridge Diagnostic Display turns on during PC printing, the machine continues printing. After PC printing is completed, replace the ink cartridge. Your machine counts ink droplets, and keeps ink low counts for both ink cartridges.

To replace the ink cartridge, perform the following steps:

Load paper into the Automatic Paper Feeder.

Lift and open the entire scanner module. Support the scanner with the cartridge compartment lid/support.

Color Black

Diagnostic Display LEDs

Press the

Press

The LCD window will display the the left cartridge (color) press Start, otherwise press Stop. The message

will then change to message cartridge (black), press Start, otherwise press Stop.

Pull the handle of the ink cartridge(s) you want to replace toward you until there is a click. Remove the ink cartridge(s).

Remove a new ink cartridge from its packaging and carefully remove the tape covering the print head. Hold the ink cartridge by the colored tab or black areas only. Do not touch the copper area.

button. A

Start

. The cartridge assembly will move to the open change area.

U01

message will appear in the Display.

L-C

message. If you want to change

r-C

. If you want to change the right

Maintenance

Insert the ink cartridge in the cartridge holder, then push the ink cartridge firmly to the rear of the machine until it clicks into place.

If the ink cartridge moves loosely in the carrier, it has not clicked into place. Repeat this step.

If you changed the left cartridge (colour) press

Stop

. The message will then change to

cartridge (black) press If you pressed Start to either of the two LED messages, the alignment

procedure will start. An alignment test pattern sheet will print during which time the display will show

Close the cover and proceed to the that particular procedure named

WorkCentre Control Panel

NOTE: If you are interrupted and leave the print carrier in the left side access location for more than 30 minutes, the print cartridge carrier moves to the right hand standby position.

Start

, otherwise press

L-P

Cartridge Alig nme nt

To Align the Cartridge Using the

, starting with step 4.

r-C

Start

, otherwise press

. If you changed the right

Stop

procedure. Use

Maintenance

Cartridge Alignment

You should print the cartridge alignment test if vertical lines or characters appear crooked. The cartridge alignment test will straighten the vertical lines.

To Align the Cartridge from your PC:

Open the Xerox WorkCentre Control Program on LPT1. Refer to

the Xerox WorkCentre Control Program

and to

Starting

Using the Cartridges Tab

2 3 4

Align Cartridges

Click The printer feeds a sheet of paper and prints the alignment test pattern. Examine the test print.

If the vertical lines are straight, no adjustment is needed. If the lines are not straight, select the number in which the lines appear

the straightest and click

OK.

To Align the Cartridge Using the WorkCentre Control Panel:

Press the Menu button on the Control Panel repeatedly until the Message Code

Start

Press

NOTE: The machine will time out after one minute if and will return to Standby Mode. The Display will then show

Press

Start

press

An alignment test pattern sheet will print during which time the Display will show

Display messages.

U02

appears in the Display.

repeatedly until you see the code

to repeat the cartridge alignment process.

L-P

. Review this sheet in response to the next series of six

U02

Start

is not pressed,

001

displayed, then

Maintenance

The alignment sheet looks like the following example:

For the first alignment message, the Display will show “A” plus a number, as,

lines associated with this number are aligned better than any of the other printed lines in group “A”, press the printed lines that is aligned better, press one of the Scroll buttons until the number associated with the best aligned set appears in the Display. Press Start.

Maintenance

A15

. Look this number up on the alignment sheet. If the printed

button. If there is another set of

Start

The Display will show the next number in the series, from “B” through “F”. Repeat step 4 for these remaining five steps.

The Ink Cartridge alignment is completed. The Display will return to

001

showing

Maintenance

The Xerox WorkCentre Control Program

In addition to the printer driver, the printer software also includes the Xerox WorkCentre Control Program. The Control Program contains setup options that define the operation of your mac hine.

The Control Program includes five tabs:

Status - Displays the printer status, ink levels, and print job status

Options - Includes setup options

Cartridges - Installs, cleans, or aligns the cartridge

DOS Printing - Includes settings for printing directly from DOS

About - Displays the Control Program version

NOTE: Select the tab menu Help button for online help with tab menu terms and parameters.

Starting the Xerox WorkCentre Control Program

Windows 95/98 and Windows NT 4.0

1 2 3

Windows 3.1x

Maintenance

Select Choose Select

Control Program

From the Program Manager at system startup, open

WorkCentre XK Series

Double-click on the Xerox WorkCentre Control Program icon. The

WorkCentre Control Program

Start>Programs

Xerox WorkCentre XK Series

Xerox WorkCentre Control Program

from the program list.

window opens.

group.

window opens.

Xerox WorkCentre

. The

the Xerox

Xerox

Xerox WorkCentre Control Program Tab Menus

When the click the appropriate tab for the options you want to display. On the appropriate tab, specify your changes. Click

Help

on any of the tabs to use the online Help feature.

Using the Status tab

Xerox WorkCentre Control Program on LPT1

when you are done. Click

window opens,

This tab shows the printer status, ink levels, and print job status. The Status tab includes these buttons:

Cancel Print – select this to cancel your print job.

Pause – select this to temporarily interrupt your print job. Select again to restart the print job.

Print Test Page – select this to print a sample page.

The information area displays which job is printing, page and copy counts, printing time, any alert/error messages and status. See graphic example above that shows print job progress at 39% and a print time of 35 seconds.

Maintenance

Cleaning the Scanning Glass

Carefully wipe the scanning glass with a SOFT, DRY CLOTH. If the glass is very dirty, first wipe it with a slightl y dam pened cloth, then with a dr y cloth. Be very careful not to scratch the glass surface.

CAUTION: Never spray liquid directly onto the scanning glass.

Maintenance

6. Troubleshooting

This section describes WorkCentre troubleshooting for the following problem areas and messages:

Page

Clearing Jams.................................................................58

Paper Jams While the WorkCentre is Printing.................... 58

Tips for Avoiding Paper Jams .............................................59

Display Error Codes........................................................60

Printer Problems.............................................................61

Print Quality P ro b l e m s....................................................64

Paper Feeding Problems................................................69

Scanning Problems ........................................................71

Diagnostic Display on the Control Panel.........................72

General Tips...................................................................73

Installation ...........................................................................73

Performance........................................................................73

Customization......................................................................73

Status Message Codes on the Control Panel ..................74

Refer to the specific subsection for a description of the problem and associated solutions.

Xerox Series User Guide 57

Clearing Jams

Paper Jams While the WorkCentre is Printing

By carefully selecting the correct paper type and loading them properly, you should be able to avoid most paper jams. If paper jams occur, an error

E01

message Display icon lights up on the Control Panel. Follow the steps below to clear jam. To avoid tearing paper, pull the jammed paper out gently and slowly.

If Paper is Jammed in the Paper Feed Area at the Rear of the WorkCentre

Remove the stack of paper (if necessary).

Remove the jammed paper by gently pulling it straight up as shown in the graphic.

After you remove the jammed paper, reload the stack of paper back into the Automatic Paper Feeder with the print side facing you. Before loading, ensure the edges of the stack of paper are even and straight.

Adjust the paper guide to match the width of the paper.

appears in the Display and the paper jam Diagnostic

Press

Stop

If Paper is Jammed in the Printer Output Area

If the paper jams as it moves to the printer exit tray, remove the jammed paper by pulling gently on the paper as shown in the graphic and then press

Stop

58 Troubleshooting

Tips for Avoiding Paper Jams

By carefully selecting print materials and loading them properly, you should be able to avoid most paper jams. If jams do occur, follow the steps outlined in

Clearing Jams

these tips to avoid jams.

Follow the procedures in sure the adjustable paper guides are positioned correctly.

Do not overload the paper. Never exceed the maximum capacity of 100 sheets of paper in the Automatic Paper Feeder.

Flex, fan, and straighten paper before loading it.

Do not load wrinkled, creased, damp, highly curled, or previously stapled paper.

Do not mix paper types.

Use only recommended print paper. See Section 1

Guidelines

Ensure that the recommended print side is facing up when loading paper into the feeder.

Store print materials in an acceptable environment.

NOTE: If the remedies described above do not eliminate the error code in the Display and you are sure that no paper remains in the paper path, do the following:

. If jams occur frequently, make sure that you are following

Loading Paper

to load paper properly. Make

Getting Started/Paper

Turn off the power switch, pull the power cord from the wall outlet, wait for at least one minute, then insert the power cord back into the wall outlet. Turn the power switch on. The machine should be at the normal standby mode.

Troubleshooting 59

Display Error Codes

The following error codes appear in the Control Panel Display when your machine has a problem. Use it to identify and solve problems.

LED Meaning Solution

E01

Paper is jammed inside the unit, or the paper feeder is empty.

Remove jammed paper from the paper feeder or the paper exit tray, and press

If there is no paper in the paper feeder, load and press

Stop

If there is paper in the paper feeder, remove the paper, then reload paper and press

Stop

E02

E03

No left cartridge Install the colour ink cartridge.

No right cartridge Install the black ink cartridge. See

Installing the Ink Cartridges

See

Installing the Ink Cartridges

E04

E05

One of the ink

cartridges is not installed correctly. See CAUTION.

One or both

cartridges are not in good condition.

Push each ink cartridge firmly toward the back of the machine until it clicks into place and press

Stop

Align the ink cartridges. See

Aligning the Ink Cartridges

Clean the cartridge nozzles and contacts. See

Wiping the

Print Nozzles and Contacts

Replace the ink cartridges.

Replacing the Ink

See

Cartridge

CAUTION: Non-Xerox ink cartridges will not fit correctly into the WorkCentre cartridge com part m en t.

60 Troubleshooting

Printer Problems

Symptom Cause and Solution

The printer does not print.

The USB or parallel cable is not connected properly.

The USB or parallel cable is defective. Swap the cable with one known to work. If necessary, replace the cable.

If using a parallel cable, ensure that it is compliant with the IEEE 1284 standard.

The printer port is configured incorrectly. Check Printer Setting in Windows to make certain that the print job is being sent to the correct port (for example, LPT1).

A paper jam has occurred. See Section

Troubleshooting/Clearing Jams

The printer may be configured incorrectly

within the PC application. Check the application to verify that all print settings are correct.

The printer driver may be incorrectly installed. Remove the existing printer driver, and re-install the printer driver. See Section 1

Started/Uninstalling Software

Getting

. Try

printing a test page.

The paper does not feed into the printer.

Paper has not been loaded properly. Remove and re-insert the paper correctly. See Section 1

Started/Loading Paper

There is too much paper in the Automatic

Getting

Paper Feeder. Remove some paper.

Troubleshooting 61

Printer Problems

Symptom Cause and Solution

(continued)

Part of the printed page is blank.

The printer prints the wrong data, or it prints incorrect characters.

The page layout is too complex. Simplify the page layout, and remove any unnecessary graphics from the document.

The page orientation setting may be incorrect in the print driver. Change the page orientation in the Print Setup dialog box.

The paper size and the software paper size settings do not match. Load the correct paper in the printer or change the software paper size settings in th e Print Setup dialog box.

Scaling may be set to less than 100%. Change the scaling setting in the Paper/Output dialog box.

The printer cable may be incorrect. Replace the cable with a correct cable. See Section 1

One of the ink cartridges may be empty.

The printer cable may be connected

Getting Started/Setu p

improperly. Check the cable connection.

There may be a problem with the printer driver software. Exit Windows and reboot the computer. Turn the printer off and on.

62 Troubleshooting

The printer cable may be incorrect. Replace the cable with a correct cable. See Section 1

Getting Started/Setu p

Printer Problems

Symptom Cause and Solution

(continued)

The paper constantly jams.

Printing is too slow.

There is too much paper in the Automatic Paper Feeder. Remove some of the paper. If printing onto transparencies or labels, insert them one at a time in the Manual Paper Feeder.

An incorrect type of paper is being used. Use only paper that meets the specifications requ ired b y the printer. See Section 1

Guidelines

The paper setting method may be

Getting Started/Paper

incorrect. If printing onto envelopes, insert the envelopes so that there is a gap of approximately 1 mm between the left and right edges of the envelopes at the paper guide.

If using Windows 3.1, Print Manager may be disabled. From the Control Panel Printers menu, check the

Manager

If using Windows 3.1, the Background

box.

Use Print

Printing item in the Option menu of Print Manager may be set incorrectly.

Background Printing

from the

Select

Option

menu in the Print Manager.

If using Windows 95/98/NT 4.0, the Spooling Setting may be set incorrectly.

Start > Settings > Printers

Select

. Click the WorkCentre icon with the right mouse button, select

Details

tab, and then click the

Settings

Properties

, click the

Spool

button. Select the desired spool

setting from the available choices.

Troubleshooting 63

Print Quality Problems

Symptom Cause and Solution

Light or blurred characters.

Solid black areas on transparencies contain white streaks.

Smudged or dark characters.

You may be using Draft quality or Normal quality mode. Try using High 1200 dpi print quality mode.

The print cartridge may be running out of ink. Replace the print cartridge. The PC Control Program Status Monitor shows the amount of ink left in the cartridge.

Make sure you are using the correct type of paper. Try another type of paper. See Section 1

Guidelines

You may be printing on the wrong side of

Getting Started/Paper

the paper.

The print head may need cleaning. See Section 5

Nozzle procedure

Maintenance/Print Head

Try changing the fill pattern in your application software. The print head may need cleaning. See Section 5

Maintenance/Print Head Nozzle procedure

Make sure you are using the correct type of paper. Try another type of paper. Make sure the paper is straight and unwrinkled.

64 Troubleshooting

Let ink dry before handling the paper. You can use ‘Dry Time Delay’ check box in the print driver setting. Change the Print Quality setting to Normal quality mode. The print head may need cleaning. See Section 5

Maintenance/Print Head Nozzle procedure

Print Quality Problems

Symptom Cause and Solution

(continued)

Characters with white lines

Incorrect format or characters do not align correctly at left margin.

The print cartridge may be running out of ink. Replace the print cartridge. The Status monitor shows the amount of ink left in the cartridge.

Remove and reinstall the print cartridge. See Section 5

the Ink Cartridge

The print head may need cleaning. See Section 5

Nozzle procedure

If printing on transparencies, try changing

Maintenance/Replacing

Maintenance/Print Head

the fill pattern in your application software.

The media is incorrectly loaded or is an unsupported size or type. See Section 1

Getting Started/Paper Guidelines

. For special media, it is recommended to feed one sheet at a time.

Make sure you do not have hard-coded spaces at the left margin in your application.

The print head may need cleaning. See Section 5

Nozzle procedure

Maintenance/Print Head

The print cartridge may be mis-aligned. See Section 5

Alignment

Maintenance/Cartridge

Troubleshooting 65

Print Quality Problems

Symptom Cause and Solution

(continued)

Vertical straight lines are not smooth in tables, borders, and graphs.

Printed color does not match screen colors.

Black and white is printing instead of expected color printing.

The print cartridge may be mis-aligned. See Section 5 Maintenance/Cartridge Alignment.

The color print cartridge has run out of one or more inks. Install a new cartridge. See Section 5

the Ink Cartridge

The print head may need cleaning. See Section 5

Nozzle

procedure.

The print settings may be incorrect.

Maintenance/Replacing

Maintenance/Print Head

Check Document Type setting in the Document/Quality dialog in the pr int driver.

A black cartridge may be installed instead of a color cartridge. Replace with a color cartridge. See Section 5

Maintenance/Replacing the Ink Cartridge

66 Troubleshooting

Print Quality Problems

Symptom Cause and Solution

(continued)

Color print quality is poor.

Printer power is on, but nothing prints.

Printer seems to be printing, but no characters are printing.

Ensure that you are using the correct type of paper. See Section 1

Started/Paper Guidelines

Ensure that the Media/Paper Type

Getting

setting in the print driver is correct for the type of paper loaded.

Change the Print Quality setting in the print driver to High or Normal

The printer is improperly connected to the computer. Make sure the printer cable is firmly connected to the printer and the computer.

Make sure the printer cable is correct. See Section 1

Bad printer cable, or computer port. Try another cable. See Section 1

Started/Setup

Make sure your application has the

Getting Started/Setu p

Getting

WorkCentre selected as the default printer.

Check the print cartridge. Tape may be covering the ink nozzles of the print cartridge.

The print cartridge may be out of ink. Replace with a new one. See Section 5

Maintenance/Replacing the Ink Cartridge

The PC Control Program Status Monitor shows the amount of ink left in the cartridge.

Clean the cartridge carrier contacts. See Section 5

Contacts

Maintenance/Cleaning Carrier

Troubleshooting 67

Printer Quality Problems

Symptom Cause and Solution

(continued)

Unexpected characters are printed or characters are missing.

Printer prints very slowly.

Control panel of your machine does not respond.

Make sure your application has the WorkCentre selected as the default printer.

The printer cable may not be securely connected to the printer and the computer, or the printer cable may not he correct type. Check the printer cable.

The print head may need cleaning. See Section 5

Nozzle

You may be using High 1200 dpi print

Maintenance/Print Head

procedure.

quality. Change the Print Quality setting in the print driver to Normal.

Graphics print more slowly than text.

Color prints more slowly than black. Special media prints more slowly than plain paper.

Another application currently open affects print speed. Close the running program if not required.

1) Turn power switch off, then on. If this does not work, try step 2.

2) Unplug the power cord, wait one minute, then plug in the machine.

Page does not print.

68 Troubleshooting

Simplify the page format or use fewer fonts. Some complicated page formats may not be printable on the printer. If you are using too many fonts, or printing complex graphics, you can experience this problem.

Paper Feeding Problems

Symptom Cause and Solution

Paper is jammed during printing.

Paper sticks together.

Paper fails to feed.

Multiple sheets of paper do not feed.

Clear the paper jam. See Section 6

Troubleshooting/Paper Jams While the Machine is Printing

Ensure there is not too much paper in the

Automatic Paper Feeder. Depending on the thickness of your paper, the feeder can hold up to 100 sheets of paper.

Make sure you are using the correct type of paper. See Section 1 Getting Started/Paper Guidelines.

Remove paper from the feeder and flex or fan the paper.

Humid conditions may cause some paper to stick together.

Make sure the envelope guide is not in the upright position.

Remove any obstructions inside the machine.

Different types of paper may be stacked in the Automatic Paper Feeder. Load the paper of only one type, size, and weight.

When loading paper, do not force the paper down into the printer.

If multiple sheets have caused a paper jam, clear the paper jam. See Section 6

Troubleshooting/Clearing Jams

Troubleshooting 69

Paper Feeding Problems

Symptom Cause and Solution

(continued)

Paper skews or buckles

Transparencies stick together in the paper exit.

Ensure there is not too much paper in the Automatic Paper Feeder. Depending on the thickness of your paper, the feeder can hold up to 100 sheets of paper.

Make sure the paper guide does not cause the paper to bow in the Automatic Paper Feeder.

Make sure you are using the correct type of paper. See Section 1

Started/Paper Guidelines

When loading paper, do not force the

Getting

paper down into the machine.

Make sure the right side of the paper is aligned with the right edge of the feeder, and the left paper guide is set against the left side of the paper.

Make sure the envelope guide is not in the envelope position.

Use only the transparencies specia lly designed for an ink jet printer. Remove each transparency as it exits from the printer.

Envelopes skew or fail to feed correctly.

70 Troubleshooting

Ensure that the envelope guide has been turned upright to the envelope load position.

Ensure that the paper guide is against the left side of the envelopes.

Scanning Problems

Symptom Cause and Solution

The scanner does not scan.

The unit scans very slowly.

Make sure you place the document to be scanned face down on the document glass.

There may not be enough available memory to hold the document you want to scan. Try the Pre-Scan function to see if that works. Try lowering the scan resolution rate.

The USB or parallel cable is not connected properly.

The USB or parallel cable is defective. Swap the cable with one known to work. If necessary, replace the cable.

If using a parallel cable, ensure that it is compliant with the IEEE 1284 standard.

The scanner is configured incorrectly. Check scanner setting in scanner driver to make certain that the scanner job is being sent to the correct port (for example, LPT1).

Graphics are scanned more slowly than text.

Communication speed becomes slow in scan mode because of the large amount of memory required to analyze and reproduce the scanned image. Set your computer to ECP printer mode through BIOS setting. It will help to increase the speed. For details on how to set BIOS, refer to your PC documentation.

Troubleshooting 71

Scanning Problems

Symptom Cause and Solution

(continued)

The following message appears on the computer screen:

Scanner is busy

There may be a copying or printing job in progress. When the current job is completed, try the job again.

receiving or printing data. When the current job is completed, try again.

Diagnostic Display on the Control Panel

There are three diagnostic conditions that may occur in the WorkCentre. When any one of these Diagnostic Display LED lights turns on, refer to this table.

LED Light Meaning Solution

The colour ink cartridge has a low ink supply.

The black cartridge has a low ink supply.

Replace the colour ink cartridge. See Section 5

Maintenance/Replacing the Ink Cartridge.

Replace the black cartridge. See Section 5

the Ink Cartridge.

Maintenance/Replacing

72 Troubleshooting

A paper jam has occurred inside the machine or the paper feeder is empty.

Remove the jammed paper from the paper feeder or the paper exit tray, and press

If there is no paper in the paper

Stop

feeder, load paper and press

Stop

If there is paper in the paper feeder, remove the paper from the feeder, the reload the paper and press

Stop

General Tips

Installation

When installing the WorkCentre printer and scanner drivers, close all

open programs first.

Improved results can be obtained by installing the WorkCentre drivers and Control Program sof tware firs t befor e you inst a ll the Pa gis Pr o and MG I PhotoSuite software.

Use a direct connection (single cable) between your PC and the WorkCentre to avoid communications problems. Do not use an A/B printer switch or a pass-through port (as, a zip drive).

Performance

When running a memory intensive function (as, scanning), better and faster results can be achieved by closing any open programs (as, screensavers and other background applications.

If any hangup or freeze-up occurs in the PC or WorkCentre, try rebooting the PC or turning the WorkCentre off, then on (pulling the AC power cord from the AC outlet, then re-inserting the cord).

If a paper jam occurs, and the error code removing the jam, pull the WorkCentre power cord from the outlet, wait one minute, then plug the cord in again. The Display should show

If scanning does not work, try reducing the resolution rate.

When using Clone for copying, if the number of images is not copied as expected, the original image size may be too large. Try reducing the image size before copying. Also try shifting the image document on the platen to different locations (as, the home registration marks).

Customization

To have the WorkCentre Control Program run in a minimized mode, select Start>Programs>Xerox WorkCentre XK Series> Printer Control Program>Options, then check “run minimized”.

E01

does not clear after

Troubleshooting 73

001

Status Message Codes on the Control Panel

The following codes provide information on the current status of the machine. These codes appear in the Control Panel Display.

Mode Code Descriptions

Standby Copy

001 025 to 400

Standby mode Copy size (reduction. enlargement)

PC Scan PC Print Cartridge

change

001 to 050 U01

U02

A00 to A30 Horizontal alignment

b00 to b15 Vertical alignment

C00 to C30 Quick monochrome bi-directional alignment

d00 to d30 Quick color bi-directional alignment

E00 to E30 Normal monochrome bi-directional

F00 to F30 Normal color bi-directional alignment

U03

U04 PCS PCP L-C r-C 6SYbsy

Copy quantity Change cartridge

Align cartridge. the alignment sheet is printed.

alignment

Set paper size: P01 Letter P02 A4 P03 Legal

Ink nozzle self test/cleaning

Scanning has been initiated from PC

Printing has been initiated from PC

Left cartridge (color) changed?

Right cartridge (black) changed?

The machine is busy. Replace the cartridge

after the current job is done.

L-P

appears in the Display as

74 Troubleshooting

Machine Specifications

Scanner

Item Specification

Operating System Windows 3.1x, Windows95/98/NT 4.0 Interface IEEE 1284 (ECP Support), USB (without

Compatibility TWAIN Standard Device Platen Colour CIS (Contact Image Sensor) Scan Width Maximum216 mm, Effective 210 mm Color Depth Internal 30 bit, External 24 bit Optical Resolution (H x V) 300 x 600 dpi Interpolation Resolution Max. 4800 dpi

Appendix

HUB Mode)

Pre-scan Mode Yes, 75 dpi Minimum PC spec 486DX, 100 MHz, 16 MB memory, 20 MB

free disk space

Recommended PC spec Pentium II, 200 MHz, 32 MB memory, 20 MB

free disk space

Xerox XK35c/25c User Guide 75

Printer

Item Specification

Technology Colour Thermal Inkjet Engine Type 2-Pen (K and CMY) Operating System Windows 3.1x, W indows 95/ 98/NT 4.0 Interface IEEE 1284 (ECP Support), USB (without

HUB Mode) Emulation HBP (GDI) Print Speed Mono < 8 ppm draft, 5 ppm normal

Colour < 3 ppm draft, 1.5 ppm normal

Print Resolution (H x V)

Maximum Paper Size A4/Letter/Legal Effective Printing Width Output Tray Capacity Maximum 50 sheets Input Paper Capacity

Maximum Printer Cabl e Length

Minimum PC spec. 486DX, 100 MHz, 16 MB memory, 20 MB

Recommended PC spec. Pentium II, 200 MHz, 32 MB memory, 20

Draft 300 x 600 dpi

Normal 600 x 600 dpi Best 1200 x 1200 dpi (addressable)

203 r 1 mm

Maximum 100 sheets (20 lb. paper)

1.8 m.

free disk space

MB free disk space

Appendix

Copier

Item Specification

Copy Mode Black and Color Scanner Type Flat-bed without Autom atic Docum ent

Feeder Maximum Original size A4/Letter Maximum Paper Size A4/Letter/Legal Maximum Scan Width 216 mm Optical Resolution (H x V) 300 x 600 dpi Copy Quality Draft, Normal, Best Mono Copy Speed (A4) Draft: < 3 cpm, Normal: < 2 cpm Color Copy Speed (A4) Draft: < 1.5 cpm, Normal: < 0.5 cpm Effective Print-edge Margin Top: 3.4 mm,

Bottom: 19.05 mm,

Each side6.5 mm Multicopy 50 pages Reduction and Enlargement 25% to 400% (1% increments) Fixed R/E Settings 100%, AutoFit, Clone (multiple images) Contrast Control 3 steps Ink Saver Mode Use Draft Mode Auto Sensing Check Paper (paper jam or no paper),

Low ink

Appendix

General Specifications

Item Specification

Rated AC power input 110 to 240V AC Average power

consumption

Under 15W (Standby) Under 50W (Copy Mode)

Under 35W (Scan/Print Mode) Machine Size 44 x 46 x 21 cm. Machine Weight 8.25 kg. (machine without paper) Operating Condition Temperature 5o to 40o C

Recommended

Temperature 16o to 32o C

(40

to 104o F)

Operating Condition

Humidity 40% RH to 70% RH Inkjet Cartridge Part

Colour #8R12591 Black #8R7881 Numbers

Appendix

Media Specifications

Sizes

Type

Letter 216 x 279 Legal 216 x 356 B5 182 x 257 A4 210 x 297 Executive 184 x 267 A5 148 x 210 A6 Card 105 x 148 Post Card 4x6 102 x 152 Index Card 3x5 76 x 127 Hagaki 100 x 148 Envelope 7 ¾ 98 x 190 Envelope 9 98 x 225 Envelope 10 105 x 241 Envelope DL 110 x 220 Envelope C5 162 x 229

Width x Length

(mm x mm)

Envelope C6 114 x 162 Envelope B5 176 x 250 Baronial 143 x 111 Custom 76.2 to 215.9 x

127.0 to 355.6

Appendix

Media Specifications

Feeding by Media Type

Paper Type Feeding Method

Normal copying paper Auto Feed Inkjet Paper Auto Feed Transparency Auto Feed Coated paper Auto Feed Label Manual Feed Envelope Auto Feed (use envelope guide) Ordinary card Auto Feed (use envelope guide) T-shirt paper Manual Feed Ordinary postcard Auto Feed (use envelope guide)

The following media types are unusable:

Erasable bond paper

Synthetic paper

(continued)

Appendix

Thermal reactive paper

Multi-paged paper

Embossing paper

Envelopes with cutting lines, perforated paper, embossed paper, contents or self-adhesive envelopes.

Label paper with slick back

Auto Feed media weights greater than:

90 gsm. for paper and envelopes

150 gsm for card stock

Certifications

Radio Frequency Emissions Europe The CE marking applied to this product symbolises Xerox Europe Declaration of

Conformity with the following applicable Directives of the European Union as of the dates indicated. January 1, 1995: Council Directive 73/ 23/ EEC am ended by Council Directive 93/68/EEC, approximation of the laws of the member states related to low voltage equipment January 1, 1996: Council Directive 89/336/EEC, approximation of the laws of the member state related to electromagnetic compatibility. This equipment has been tested and found to comply with the limits for a Class B digital device. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. A full declaration,defining the relevant directives and referenced standards can be obtained from your Xerox representative or by contacting:

Xerox Europe Product Safety, Xerox Europe Technical Centre, PO Box 17, Bessemer Road, Welwyn Garden City, Herts AL7 1HE, England.

This system is certified manufactured and tested in compliance with strict safety and radio frequency interference regulations. Any unauthorised alteration which includes the addition of new functions or the connection of external devices may impact this certification. Please contact your local Xerox Europe representative for a list of approved accessories.In order to allow this equipment to operate in proximity to industrial, scientific

Appendix

and medical (ISM) equipment, the external radiation from the ISM equipment may have to be limited or special mitigation measures taken.

Appendix

Energy Star

This printer contains advanced energy conservation technology which reduces power consumption when it is not in active use . When the printer does not receive data for an extended period of time, power consumption is automatically lowered. The energy star problem does not represent EPA endorsement of any product or service.

Appendix

3-hole paper, 14

About, 29, 54 Alert, 55 Alignment, See Ink ca r tri d ge :a lig n Alignment sheet, 13, 52, 74 APF. See Automatic Paper Feeder Application, 15, 16, 24, 26-28, 61, 64, 65, 67, 68 Automatic Paper Feeder, 1, 3, 8, 11, 13-16, 45,

46, 49, 58, 59, 61, 63, 69, 70, 80

Bi-directional, xii, 9, 74

Cable, xii, 2, 9, 61, 62, 67, 68, 72 Calling for Service and Supplies, ix, 2 Cancel, 7, 55. See also Stop Cartridge. See Ink cartridge Cartridge alignment. See Ink cartridge:aligning Cleaning the Scanning Glass, 43, 56 Closure Button

Cancel, 7, 29, 55 Help, 22, 29, 54, 55 OK, 23, 26, 29, 32, 51

Colour, ix, 6, 27-29, 35-38, 40, 67, 68, 75-78

Intensity, 35, 38 Components, 1, 2 Configuration, xii Contrast, 5, 35, 36, 38, 77 Control Locations, 1, 3, 4 Control Panel, 1, 3-5, 10, 11, 15-18, 27, 41, 45,

50, 51, 57-60, 63, 73, 74

Control Program, xii, 11, 22, 26, 43, 46, 51, 54, 55,

64, 67

Copies, 6, 29, 35, 36, 39, 41

Index

Copy, x, 6, 13, 35, 37-40, 74, 77

Making One Quick Copy, 35, 37

Custom, 79

Default, 28, 29

Printer, 23, 26, 27, 67, 68

settings, 7, 29 Diagnostic Display LEDs, 5, 49, 57, 72 Display, 2, 3, 5-7, 10-14, 17, 18, 26, 32, 33, 37,

40, 41, 45, 47-49, 51, 52, 53, 57-60, 73, 74 Documentation, 9, 22, 26, 71 DOS, 26, 54

Editor, xii, 33 Enlarging, 35, 40 Envelopes, 14, 15, 19, 63, 70, 79, 80 Error, 6, 10, 14, 55, 58-60, 72

Codes, 57, 60 Exit, 8, 29, 58, 60, 62, 70, 73 Exit tray, 8, 58, 60, 73 Extender, 8

FCC, 81 Feeder. See Automatic Paper Feeder or Manual

Paper Feeder File, 23, 26, 28, 32 Finishing, 28, 29 Fixed, 77 Fold, 14 Folder, 28, 29 Font, 68 Format, 65, 68 Function, xii, 17, 31, 32, 33, 37, 41, 45, 71

GDI, 76

Index 1

Help, 8, 54, 71, 81. See also Closure Button Helpful Hints, viii . See also Tips Horizontal, 74

IEEE 1284, xii, 4, 9, 61, 72, 75, 76 Image, xii, 5, 29, 33, 34, 36, 39, 40, 44, 71 Index, 79 Ink cartridge, ix, xii, 1, 2, 4, 10-13, 17, 43, 44, 46-

50, 53, 60, 62, 65-67, 73

aligning, 1, 10, 11, 17 changing, 17 cleaning, v, viii, 7, 17, 43, 45, 47, 48, 64-66,

68, 74 install, 11 replace, 49

Insert, 12, 23, 50, 72 Installation, vi, xii, 1, 11, 22, 23, 44, 81 Intensity, 35, 38 Iron-on. See Paper:iron-on

Jams. See Paper jams Job, 28, 29

Label, 80 Landscape, 14 LED Window. See Display Limit, 81 Loading

envelopes, 1, 15 paper, 1, 14, 59, 61

LPT1, 46, 51, 54, 55, 61

Machine Specifications, 75 Maintenance, 11, 13, 17, 18, 22, 26, 43, 64-68, 73 Manual Feed, 80 Manual Paper Feeder, 1, 3, 14, 16, 63 Margin, 77 Media, viii, 1, 5, 14, 15, 16, 19, 21, 39, 65, 67, 68,

79, 80

Specifications, 79, 80 Type, 5, 39, 80

Memory, 71, 75, 76 Menu

button, 11, 17, 18, 41, 45, 48, 49, 51 Features, 35, 37, 38

Message. See Status:Message Codes Model, ix, xi

Mouse, 28, 63

Open, 8, 11, 37, 51, 59 Owner, x

Paper, 1, 3, 5-8, 11, 14-21, 26, 27, 29, 36, 37, 39,

45, 46, 49, 51, 58-64, 67, 68, 69, 70, 73, 74, 77, 78, 80

coated, 5, 20, 21, 80 glossy photo, 1, 21 greeting card, 20 guidelines, 1, 19, 59, 63-65, 67, 69, 70 iron-on, 20 jams, 57, 58, 59, 69

avoiding, 57, 59 Selection, 1, 20 Size, 1, 18, 76, 77. See also Media

Specifications Paper Specifications. See Media Specifications Parallel, xii, 9, 61, 72 Parameter, 29 Part numbers, ix, 78 Pause, 55 Port, xii, 4, 9, 10, 29, 61, 67, 72 Portrait, 14, 20 Position, 50, 69, 70 Postcard, 80 Print

driver, xii, 22, 23, 26, 27, 29, 32, 33, 34, 54,

61, 62, 64, 66-68

job, 15, 16, 26, 27, 29, 54, 55, 61 Quality, 57, 64-68 Test Page, 55

Printer

Properties, 25, 29

Settings, 25-28 Printing, 21, 25, 26, 54, 57, 58, 63, 69, 74, 76 Problem, 14, 44, 47, 57, 60, 62, 68, 72

paper feeding, 57, 69, 70

print quality, 57, 64-67

printer, 57, 61, 62, 63

quality, 57, 64-68

scanning, 57, 71, 72

Reducing. See Enlarging Registration, xi Relative, 21 Remedy, 59 Replacing ink cartridge, See Ink cartridge:replace Requirement, v, xii Resolution, 5, 33-38, 71, 75-77

2 Index

Xerox XK35C, XK25C User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual