Xerox XEScan Installation Guide

XEScan Solution
Installation Guide
701P38349 April 2002
Trademark Acknowledgments
Windows 98, Windows ME, Windows NT 4.0, Windows 2000, and Internet Explorer are registered trademarks of Microsoft Corporation.
FireBoard is a trademark of UniBrain Incorporated. XEROX®, XES™, and The Document Company are trademarks of XEROX CORPORATION.
Table of Contents
Trademark Acknowledgments..................................................................................................... 2
Introduction................................................................................................................................... 4
1. Check Contents........................................................................................................................ 5
2. Install the FireBoard 400 and Dongle .................................................................................... 6
3. Install the Software................................................................................................................... 8
4. Connect to the Synergix Scan System................................................................................ 10
5. Perform Maintenance on the Scanner................................................................................. 11
6. Update the Firmware.............................................................................................................. 12
7. Perform a Test Scan............................................................................................................... 13
8. Adding and Calibrating a Printer .......................................................................................... 13
Appendix A - Troubleshooting.................................................................................................. 15
The PC won't start after installation of the FireBoard 400 card.......................................................... 15
The Scanner LED won't light. ........................................................................................................15
The LED does not proceed to display "P" or "E" after being powered on for three minutes.................. 15
The LED dot does not light after the Scanner and the PC are powered on. ........................................ 15
Other errors: ............................................................................................................................... 16
Appendix B - Opening Your PC................................................................................................ 17
Tools...........................................................................................................................................17
Other Fasteners.........................................................................................................................17
Board Installation........................................................................................................................18
XEScan Solution Installation Guide 3

Introduction

only)
First, check the Product Fact Sheet received upon delivery. It explains the system requirements.
NOTE: The system requirements must be met in order to assure the proper operation of the XEScan
Solution.
The numbered sections in this guide provide detailed instructions about the installation of the XEScan Solution. Go to the Check Contents section to begin installation.
Read the
Product Fact
Sheet for
System Install
Requirements
2. Install the
FireBoard 400
and Dongle
5. Perform
Maintenance
on the
Scanner
1. Check Contents
3. Install the Software
6. Upgrade
Firmware on
Scanner and
Install Feature
Keys
The Rigger
Assembles
the Scanner
4. Connect
the Scanner
7. Perform a
Test Scan to
Verify System
Operation
8. Adding and Calibrating a
Printer
(Reflection
Perform System Familiarization by Reading the Customer Training Manual
Flowchart of the Installation
4 XEScan Solution Installation Guide

1. Check Contents

NOTE: Check the contents of the Synergix Scanning System shipping packages for damage. If damage is found, call the XES Customer Call Center.
Begin by unpacking the contents of the boxes and making sure everything listed is present. The boxes contain the materials listed. Be sure to read this guide before you start installation to ensure the procedures are understood.
Remove all packing material from the body of the scanner. This may include tape or foam used to keep non­stationary parts of the scanner from moving during shipping
Scanner (assembled by Rigger)
Synergix SAScanner Nationalization Kit
Customer Installation Guide (this document) Power Cord Lens Cleaner Towel Customer Satisfaction Survey Card
XEScan Software Kit
CD-ROM Keycode Dongle Keycode Print
FireBoard 400 Kit
IEEE1394 cable FireBoard 400Lynx PCI Card Driver Software CD-ROM (not used)
Purchased Feature Kits (optional)
XEScan Solution Installation Guide 5

2. Install the FireBoard 400 and Dongle

WARNING
Before removing the cover, disconnect any power cord connected to the computer.
CAUTION: When working with the electronic components in the computer, always wear an electrostatic
discharge wristband that is attached to an exposed metal section of the computer.
Note: If the operating system is Windows NT 4.0, disable the Plug-and-Play setting in the PC BIOS. In addition, for Windows NT and 2000, the installer must have Administrator privileges.
1. Power off the PC to which the scanner will be connected.
2. Remove all external cables and place the PC on a sturdy level surface.
3. Remove the PC cover.
Note: Refer to Appendix B: Opening Your PC if there are questions about how to open the cover
or locating a PCI slot.
4. Remove a slot cover corresponding to an empty PCI bus slot.
5. Insert the FireBoard into the empty PCI bus slot.
Inserting the FireBoard into the PC.
6. Fasten the FireBoard with the screw used to secure the slot cover.
7. Reinstall the PC cover and re-connect the existing cables for the PC. Caution: Take care that no cables are pinched or unplugged when installing the cover.
6 XEScan Solution Installation Guide
8. Install the Keycode Dongle on the PC Parallel connector.
Installing the Keycode Dongle
9. Power on the PC and check for the completion of a successful bootup. Note: If bootup is not complete, go to Appendix A - Troubleshooting.
XEScan Solution Installation Guide 7
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