Xerox Phaser 6200DX Network Manual

®
Phaser
Color Laser Printer
6200
Networking
Guide
Copyright © 2002, Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation.
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NERGY STAR
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NERGY STAR name and logo are registered U.S. marks.
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PANTONE
Colors generated by the Phaser 6200 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees.
Contents
IP Address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Automatic IP addressing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Other methods of setting the printer’s IP address . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Setting the IP address from the front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Enabling DHCP on the printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Setting the IP address using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . 3
Resetting the printer using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . 3
Domain Name Service (DNS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
DNS setup using CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dynamic Domain Name Service (DDNS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Printer Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Setting up a connection to your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Running the Xerox installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Obtaining the printer’s URL (network path) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Creating an IPP printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Managing printer usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CentreWare DP for NetWare . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
CentreWare MC (Microsoft Management Console). . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CentreWare Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
CentreWare Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Printer management features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Job accounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
MaiLinX alerts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Usage profile reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Printing usage profile reports. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Sending reports via email . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Xerox Usage Analysis Tool . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Windows 95/98/Me Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Quick CD-ROM install steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Other methods of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Xerox TCP/IP Port Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
PhaserPort software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Windows 95/98/Me troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Copyright © 2002 Xerox Corporation. All Rights Reserved. i
Windows NT 4.x Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Quick CD-ROM install steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Other methods of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Quick install steps (Microsoft TCP/IP protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Quick install steps (AppleTalk protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Xerox TCP/IP Port Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Windows NT 4.x troubleshooting (TCP/IP). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Windows NT 4.x troubleshooting (AppleTalk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Windows 2000/XP Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Preliminary steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Quick CD-ROM install steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Other methods of installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Quick install steps (Microsoft TCP/IP protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Quick install steps (AppleTalk protocol) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Xerox TCP/IP Port Monitor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Windows 2000/XP troubleshooting (TCP/IP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Windows 2000/XP troubleshooting (AppleTalk) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Macintosh EtherTalk Network
(MacOS 8.x/9.x/X, version 10.1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Enabling EtherTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Quick install steps for MacOS 8.x and 9.x . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Setting up the Macintosh Ethernet port for TCP/IP . . . . . . . . . . . . . . . . . . . . . . . . . 31
Creating an LPR printer with LaserWriter 8.5.1 or higher . . . . . . . . . . . . . . . . . . . . 31
Creating an AppSocket printer with LaserWriter 8.6 . . . . . . . . . . . . . . . . . . . . . . . . 31
PhaserPort for MacOS system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Quick install steps for MacOS X, version 10.1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Setting up the Macintosh Ethernet port for
TCP/IP or AppleTalk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Creating an LPR printer with MacOS X, version 10.1 . . . . . . . . . . . . . . . . . . . . . . . . 33
Creating an AppleTalk printer with MacOS X, version 10.1 . . . . . . . . . . . . . . . . . . . 33
Macintosh troubleshooting (MacOS 8.x/9.x/10.1) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Macintosh troubleshooting step-by-step. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Phaser® 6200 Color Laser Printer ii
Novell NetWare 3.x/4.x/5.x Network. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Configuration software for NetWare networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Quick setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Advanced setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
NetWare 3.x/4.x/5.x print server setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Setup with CentreWare DP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Advanced setup in bindery mode or for NetWare Directory Services (NDS) . . . . . 36
Novell NetWare Distributed/Enterprise Print Services (NDPS/NEPS) . . . . . . . . . . . 37
Novell NetWare troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Novell NetWare troubleshooting quick check. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Novell NetWare troubleshooting step-by-step . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
UNIX/Linux Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Quick install steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Additional resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Phaser® 6200 Color Laser Printer iii
Phaser® 6200 Color Laser Printer
IP Address
Overview
An Internet Protocol (IP) address is required to identify your printer on a network. Use the procedures in this section to set your printer’s IP address.
Automatic IP addressing — see page 1.
Other methods of setting the printer’s IP address — see page 1.
Dynamic Domain Name Service (DDNS) — see page 4.
Other sections of the Networking Guide include installation steps for specific operating systems.
Automatic IP addressing
The Xerox installer for Windows sets the printer’s IP address under the following conditions:
The printer has a network connection.
TCP/IP is installed and configured on the client computer.
The IP address has not already been assigned, for example, from the printer’s front panel or by Dynamic Host Configuration Protocol (DHCP). DHCP is a system in which network servers can dynamically allocate IP addresses. The printer is a DHCP client; when the printer is reset, it receives an IP address from the DHCP server.
During the installation process, you can accept the automatically assigned address or assign a different one. For small networks, the automatically assigned address works in most cases. For large networks, see your network administrator to determine if the suggested address would work.
Other methods of setting the printer’s IP address
You can set the printer’s IP address by any of the following methods:
Front panel
DHCP
CentreWare Internet Services is a printer administration and support tool using web technology. With CentreWare IS software, you can access printer status and manage your printer over a TCP/ IP network using a web browser.
For UNIX, use a Xerox-provided shell script to prepare a configuration file. Sending the file to the printer stores the IP address information in the printer’s memory, where the printer reads it when reset.
Copyright © 2002 Xerox Corporation. All Rights Reserved. 1
PostScript Utility files can be used on hosts that do not have BOOTP or DHCP— see the ReadMe file on the Printer Installer and Utilities CD-ROM. The PC ReadMe file is in the UTILS directory of the Printer Installer and Utilities CD-ROM; the Macintosh ReadMe file is in the Network Utilities folder.
Note
When two or more IP address methods are used simultaneously, the printer uses the first
address that it successfully obtains.
Information Required for IP Addressing
Information Comments
IP Address
Internet (IP) address for the printer Format is xxx.xxx.xxx.xxx, where xxx represents a decimal number
Network Mask If you are unsure, leave this blank; the printer chooses an
Default Router/Gateway address If you want to communicate with the printer from anywhere other
from 0 - 255.
appropriate mask.
than the local network segment, you need the router address.
Setting the IP address from the front panel
For information about using the front panel, refer to the Front Panel section of the Features Guide on the Interactive Documentation CD-ROM.
Note
DHCP must be set to OFF before you can set the IP address from the printer’s front panel.
1. With
2. Press the Down Arrow key to scroll to the
3. Scroll to
4. Scroll to
5. Verify the number of characters in the IP address. There should be 12 characters. IP addresses are
Menus highlighted, press the OK key.
Connection Setup Menu and press the OK key.
TCP/IP Address Menu by pressing the Down Arrow key and press the OK key.
TCP/IP Address by pressing the Up Arrow or Down Arrow key. Press the OK key.
entered in xxx.xxx.xxx.xxx format, where each segment represents a number from 0-255.
6. By pressing the Up Arrow or Down Arrow key, scroll to the correct number for the first segment
of the address. Press the OK key to accept that segment.
7. Repeat Step 6 for each remaining segment.
8. Scroll to
TCP/IP Network Mask by pressing the Up Arrow or Down Arrow key.
9. By pressing the Up Arrow or Down Arrow key, scroll to the correct number for the first segment
of the address. Press the OK key to accept that segment.
10. Repeat Step 11 for each remaining segment.
11. Scroll to
TCP/IP Gateway by pressing the Up Arrow or Down Arrow key.
12. Scroll to the correct number for the first segment of the address by pressing the Up Arrow or
Down Arrow key. Press the OK key to accept that segment.
13. Repeat Step 14 for each remaining segment.
14. To exit the menu system, scroll to
Phaser® 6200 Color Laser Printer 2
Exit and press the OK key.
IP Address
Enabling DHCP on the printer
Make sure that the printer’s DHCP protocol is enabled by setting the front panel or using CentreWare IS.
Note
To determine your printer’s IP address, select Printer Identification using the front panel or
print a copy of the Configuration Pages. For information about using the front panel, refer to
the Front Panel section of the Features Guide on the Interactive Documentation CD-ROM.
Setting the IP address using CentreWare Internet Services
CentreWare IS is a printer administration and support tool using web technology. With CentreWare IS software, you can access printer status and manage your printer over a TCP/IP network using a web browser. For more information, refer to CentreWare Internet Services (IS) in the Printer Management section.
After setting the printer’s IP address by another method, you can perform the rest of the TCP/IP configuration using CentreWare IS.
1. Connect to the printer via CentreWare IS by entering your printer’s IP address into your browser.
2. On the right side of the printer’s main CentreWare IS page, click Properties.
3. On the left side under Protocols, click TCP/IP.
4. Enter your printer’s settings and click Save Changes at the bottom of the page.
Resetting the printer using CentreWare Internet Services
1. Connect to the printer via CentreWare IS by entering your printer’s IP address into your browser.
2. On the right side of the main CentreWare IS page, click Properties.
3. Under the General tab, select Resets.
4. Click Reset Printer. The printer does not update the web page until it finishes resetting.
Domain Name Service (DNS)
The printer supports DNS through an embedded DNS resolver. The DNS resolver protocol communicates with one or more DNS servers to request the IP address for a given host name or the host name for a given IP address.
To use an IP host name for the printer, the system administrator must have configured one or more DNS servers and a local DNS domain name space database.
To set up the printer for DNS, supply up to two DNS name server IP addresses. There are two ways to set up the printer:
DHCP
TCP/IP — See the next section.
Phaser® 6200 Color Laser Printer 3
IP Address
DNS setup using CentreWare Internet Services
After setting the printer’s IP address, you can set up the printer for DNS using CentreWare IS.
1. Connect to the printer via CentreWare IS by entering your printer’s IP address into your browser.
2. On the right side of the main CentreWare IS page, click Properties.
3. In the Protocols group, click TCP/IP.
4. Under DNS Settings, select ON for Domain Name Service Resolver.
5. Enter the following information:
Primary Name Server IP Address (required)
Second Name Server IP Address (optional)
6. When you are finished entering the settings, click Save Changes at the bottom of the screen.
Dynamic Domain Name Service (DDNS)
This printer supports Dynamic DNS through DHCP. You must have DHCP enabled for DDNS to function. To enable DHCP:
1. Connect to the printer via CentreWare IS by entering your printer’s IP address into your browser.
2. On the right side of the printer’s main CentreWare IS page, click Properties.
3. On the left side under Protocols, click TCP/IP.
4. Set the BOOTP/DHCP option to ON.
To enable DDNS, enter the following DDNS/WINS settings information:
DDNS - Set to ON.
Release Host Name - Set to NO.
DDNS/WINS Name - Use the default name provided by Xerox or enter another name.
Primary Name Server IP Address (optional)
Second Name Server IP Address (optional)
5. When you are finished entering the settings, click Save Changes at the bottom of the screen.
Phaser® 6200 Color Laser Printer 4
Phaser® 6200 Color Laser Printer
Printer Management
Overview
Follow the procedures below to start the Xerox installer for your operating system. The following sections also contain necessary information:
Managing printer usage — see page 6.
CentreWare DP for NetWare — see page 6.
CentreWare MC (Microsoft Management Console) — see page 7.
CentreWare Internet Services — see page 7.
CentreWare Web — see page 7.
Printer management features — see page 8.
Job accounting — see page 8.
Usage profile reports — see page 9.
Setting up a connection to your printer
Running the Xerox installer
A single integrated installer is used to install printer drivers and other software. The Xerox installer automatically performs printer installation tasks and creates a printer. In most cases, you are required to make only a few installation choices, clicking Next to move from screen to screen.
Windows 95/98/Me/NT/2000
1. Insert the printer’s Printer Installer and Utilities CD-ROM into your CD-ROM drive.
If the Windows autorun feature is enabled, the CD-ROM launches automatically.
If the Windows autorun feature is disabled, double-click My Computer, double-click the
CD icon to access the CD-ROM, then double-click startup.exe.
2. Follow the on-screen instructions to complete the installation.
Macintosh
1. Insert the printer’s Printer Installer and Utilities CD-ROM into the CD-ROM drive.
2. Click Star t Me First.
3. Follow the on-screen instructions to complete the installation.
Copyright © 2002 Xerox Corporation. All Rights Reserved. 5
Printer Management
Obtaining the printer’s URL (network path)
1. Connect to the printer via CentreWare IS by entering your printer’s IP address into your browser.
2. From the main CentreWare IS page, click Properties.
3. In the Protocols group on the left side of the screen, click IPP (Internet Printing Protocol). The
Network Path field on the CentreWare IS IPP page displays the printer’s URL.
Creating an IPP printer
1. From your PC, select Start, then select Settings and select Printers.
2. Double-click Add Printer to launch the Microsoft Add Printer Wizard.
3. When prompted, select Network Printer.
4. When prompted for Network Path (Windows 9x) or URL (Windows NT/2000/XP), enter the
printer’s URL, in the following format:
http://printer-ip-address
5. For printer-ip-address substitute your printer’s IP address or DNS name. (The printer’s URL is
displayed on the CentreWare IS IPP page in the Network Path field.)
Managing printer usage
CentreWare DP for NetWare
CentreWare DP is easy-to-use printer management software that runs on Windows 95/98/Me, Windows NT 4.x, and Windows 2000/XP. Through point-and-click navigation, you can install, connect, and configure the printer on a network quickly and easily. It provides network administrators with setup procedures and management of networked printers.
The following table lists CentreWare DP key features and benefits.
Feature Benefit
Setup Wizard Provides a step-by-step guide to get your printer quickly up and running on the
Advanced Setup Provides a tool to service multiple file servers and queues.
Instant Status Enables you to select a printer from the Printer List to see what that printer is doing
Remote Configuration and Management
Printer Upgrades Enables you to upgrade your printer from your workstation (if available for your
For more specific information about CentreWare DP use and operation, refer to the CentreWare DP
User Guide. All the CentreWare software and documentation is on your Advanced Printer Management Tools CD-ROM.
network.
at any given time.
Enables you to do most configuration and monitoring tasks from your workstation.
printer model).
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Printer Management
CentreWare MC (Microsoft Management Console)
CentreWare MC allows IP discovery of printers equipped with an embedded web server. The embedded web server in Xerox printers is called CentreWare Internet Services.
For installing or managing multiple printers on a Windows NT 4.x (Service Pack 6 or higher) or Windows 2000/XP network with the TCP/IP protocol enabled, you can use the Xerox CentreWare MC snap-in to Microsoft Management Console. Refer to the Xerox CentreWare MC User Guide on the Advanced Printer Management Tools CD-ROM.
CentreWare Internet Services
CentreWare IS is a printer administration and support tool using web technology. With CentreWare IS software, you can access printer status and manage your printer over a TCP/IP network using a web browser.
CentreWare IS gives you the following capabilities:
Receive printer status and manage printers, independent of network servers and operating systems.
Define a link to your local web server’s support page.
Access online manuals and technical support information by using built-in links to the Xerox web site.
CentreWare IS provides an easy-to-use, consistent interface that you can use for most of the configuration tasks described throughout this guide.
CentreWare IS requires only a web browser and a TCP/IP connection between the printer and the network (in Windows/Macintosh/UNIX environments). (TCP/IP and HTTP must be enabled in the printer.)
For complete information on using CentreWare IS, see the CentreWare IS online help.
CentreWare Web
CentreWare Web is a multi-vendor printer management, installation, and troubleshooting application that can remotely manage, install, and troubleshoot printers on your network using a web browser. Printers are found through network or print server discovery and managed over TCP/IP networks using RFC-1759 SNMP (Simple Network Management Protocol).
Some of the features provided by CentreWare Web:
Ability to remotely add ports, queues, and drivers to Windows 2000/XP and NT4.x SP6 print servers.
Install, troubleshoot, upgrade, and clone wizards to aid all users in preforming administrative tasks.
Install CentreWare Web on a server for availability to all clients on the network that have Internet access with a browser.
Support multiple users and provide for different levels/privileges of user access, such as administrators or guests.
Discover printers on local and remote subnets.
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Printer Management
Automatically discover printers as scheduled.
Generate reports.
Connect to printer web servers for additional printer-specific features, including help.
For more information on the operation and use of CentreWare Web, refer to the CentreWare Web User Guide (on the Advanced Printer Management Tools CD-ROM) and on-line help.
Printer management features
Job accounting
The printer stores information about jobs printed in a log file. The log file is stored either in the printer’s memory or on an optional hard disk, if one is installed in the printer. If the log file is stored in the printer’s memory, it is lost when the printer is reset; therefore, it is recommended that a hard disk be used for job accounting.
The log file is a list of job accounting records. Each record contains fields such as user name, job name, pages printed, job times, and toner/ink used. Not all fields are supported by all printers. For details, refer to the CentreWare IS or CentreWare Web online help.
The job accounting values reported vary depending on the protocol and print command used when each job was printed. For example, using NPRINT over NetWare provides the printer with the most information about the job being printed. When using Windows and NetWare, the job name is often LST: or LST:BANNER. Other jobs from other ports may provide even less information about the job.
Job accounting is available through CentreWare IS and CentreWare Web.
Using CentreWare IS
1. Connect to the printer via CentreWare IS by entering your printer’s IP address into your browser.
2. On the right side of the main CentreWare IS page, click Jobs.
The Job Accounting Links page has links that enable you to browse, download, and clear job accounting records.
For complete information on CentreWare IS job accounting, including clearing job information, downloading job information to a file, and job accounting file formats, see the CentreWare IS online help.
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Printer Management
MaiLinX alerts
MaiLinX alerts allows the printer to automatically send email to the system administrator and others under the following conditions:
When printer errors, warnings, and alerts occur.
When the printer requires attention (for example, when service is required or supplies need to be replenished).
When a reply to a CentreWare IS Remote Internet Printing message is desired. See online help for more information on CentreWare IS Remote Internet printing.
Three designated users can receive messages: SysAdmin, Service, and Key User. Printer messages reporting errors, alerts, and warnings can be individually assigned to any of these users. You can customize the message text and the subject line in the Status Notification messages.
Status Notification is supplied by the printer’s SMTP (Simple Mail Transport Protocol) client.
Setting up CentreWare IS status notification
1. Connect to the printer via CentreWare IS by entering your printer’s IP address into your browser.
2. On the right side of the main CW IS page, click Properties.
3. On the left side of the page, click Mail Alerts.
4. Follow the instructions on the page to set up Status Notification.
5. Click Save Settings to save your changes.
For complete information on CentreWare IS Status Notification, see the CentreWare IS online help.
Usage profile reports
The printer can generate reports detailing printer usage. Usage profile reports track over 100 items, including:
Unique printer information, such as printer name, date installed, total pages printed, options installed, and network ID.
Supplies usage data (for example, toner or ink). By tracking supplies usage, you can order supplies in advance, so your printer will always be well-stocked with supplies.
Media and tray information, such as how often prints are made on paper compared to transparencies, and how often each tray is used.
Job characteristics, such as size and timing of jobs.
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Printer Management
Types of reports
Job report — The job report contains information on the last printed job. This report can only be emailed; it cannot be printed, because printing it creates a new job that overwrites the report data. The job report is useful in environments where billing for each print job is required.
Full report — The full report contains detailed printer usage information for all jobs printed during the life of the printer. The full report is available in several formats. See the following table for details.
Full Report Formats
Printed Emailed
Viewable; fields are labeled for easy reading. The following three formats available:
Empty fields omitted.
All fields shown.
For optical character recognition. All fields are shown, with labels, but the reports are set up to be readable by optical character recognition equipment. All text is in a monospace font and each data value is in a fixed location on the page.
The following two formats available:
For viewing. Empty fields omitted; fields labeled for easy reading.
For spreadsheet. All fields shown; for easy import into spreadsheets, most data is numerically encoded, and field labels are omitted.
Setting up usage profile reporting
1. Connect to the printer via CentreWare IS by entering your printer’s IP address into your browser.
2. On the right side of the page, click Jobs.
3. Select Usage Profile on the left, then choose Usage Profile Properties.
4. Follow the instructions on the page for setting up reports.
5. Click Save Changes to save your changes.
For complete information on Usage Profile reporting, including descriptions of each field in the report, see the CentreWare IS online help.
Printing usage profile reports
From the front panel
Note
For information about using the front panel, refer to the Front Panel section of the
Features Guide on the Interactive Documentation CD-ROM.
1. With
2. Scroll to
Menus highlighted, press the OK key.
Support Menu by pressing the Up Arrow or Down Arrow key.
3. Press the OK key.
4. Scroll to
Usage Profile Menu pressing the Up Arrow or Down Arrow key.
5. Press the OK key.
6. Scroll to
Print Usage Profile pressing the Up Arrow or Down Arrow key.
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