Xerox Phaser 6200B, Phaser 6200 Service Manual

Warning

The following servicing instructions are for
use by qualified service personnel only. To
avoid personal injury, do not perform any
servicing other than that contained in the
operating instructions, unless you are qualified
to do so.

First Printing: March 2002
071-0784-00

PHASER® 6200
COLOR LASER PRINTER

Service Manual

ii Phaser 6200 Color Laser Printer - Service Manual

Copyright © 2002, Xerox Corporation. Printed in the United States of America. All rights
reserved.

Contents of this publication may not be reproduced in any form without permission of
Xerox Corporation.

Xerox, and all product names and product numbers mentioned in this publication are
trademarks.

Other marks are trademarks or registered trademarks of the companies with which they
are associated.

MP
RJ

iii

Service Terms

Manual Terms

Various terms are used throughout this manual to either provide additional information on
a specific topic or to warn of possible danger that might be present during a procedure or
action. Be aware of all symbols and terms when they are used, and always read

NOTE,

CAUTION and WARNING messages.

Note: A NOTE may indicate an operating or maintenance

procedure, practice or condition that is necessary to
efficiently accomplish a task.
A NOTE may also provide additional information related to a
specific subject or add a comment on the results achieved
through a previous action.

Caution A CAUTION indicates an operating or maintenance

procedure, practice or condition that, if not strictly
observed, could result in damage to, or destruction of,
equipment.

Warning: A WARNING indicates an operating, or maintenance

procedure, practice or condition that, if not strictly
observed, could result in injury or loss of life.

PL: Correspondes to the FRU Parts List.

RRP: Correspondes to the FRU Dissassembly Removal and Replacement

Procedures.

Product Terms

Caution: A personal injury hazard exists that may not be apparent. For

example, a panel may cover the hazardous area.

Danger: A personal injury hazard exists in the area where you see the sign.

iv Phaser 6200 Color Laser Printer - Service Manual

Power Safety Precautions

Power source

For 110 VAC printers, do not apply more than 140 volts RMS between the supply
conductors or between either supply conductor and ground. Use only the specified power
cord and connector. For 220 VAC printers, do not apply more than 264 volts RMS
between the supply conductors or between either supply conductor and ground. Use only
the specified power cord. This manual assumes that the reader is a qualified service
technician.

Warning: Plug the three-wire power cord (with grounding prong)

into a grounded AC outlet only. If necessary, contact a
licensed electrician to install a properly grounded outlet. If
the product loses its ground connection, contact with
conductive parts may cause an electrical shock.

Disconnecting Power

Warning: Turning the power off using the On/Off switch does not

completely de-engergize the printer. You must also
disconnect the printer power cord from the AC outlet.
Position the power cord so that it is easily accessible during
servicing so that you may power down the printer during
an emergency.

Disconnect the power plug by pulling the plug, not the cord. Disconnect the power cord in
the following cases:

■ if the power cord or plug is frayed or otherwise damaged,

■ if any liquid or foreign material is spilled into the case,

■ if the printer is exposed to any excess moisture,

■ if the printer is dropped or damaged,

■ if you suspect that the product needs servicing or repair,

■ whenever you clean the product.

v

Electrostatic Discharge (ESD) Precautions

Some semiconductor components , and the respective sub-assemblies that contain them,
are vulnerable to damage by Electrostatic discharge (ESD). These components include
Integrated Circuits (ICs), Large-Scale Integrated circuits (LSIs), field-effect transistors
and other semiconductor chip components. The following techniques will reduce the
occurrence of component damage caused by static electricity.

Caution Be sure the power is off to the chassis or circuit board, and

observe all other safety precautions.

■ Immediately before handling any semiconductor components assemblies, drain the

electrostatic charge from your body. This can be accomplished by touching an earth
ground source or by wearing a wrist strap device connected to an earth ground source.
Wearing a wrist strap will also prevent accumulation of additional bodily static charges.
(Be sure to remove the wrist strap before applying power to the unit under test to avoid
potential shock.)

■ After removing a static sensitive assembly from its anti-static bag, place it on

a grounded conductive surface. If the anti-static bag is conductive, you may
ground the bag and use it as a conductive surface.

■ Do not use freon-propelled chemicals. These can generate electrical charges

sufficient to damage some devices.

■ Do not remove a replacement component or electrical sub-assembly from its

protective package until you are ready to install it.

■ Immediately before removing the protective material from the leads of a

replacement device, touch the protective material to the chassis or circuit
assembly into which the device will be installed.

■ Minimize body motions when handling unpackaged replacement devices.

Motion such as your clothes brushing together, or lifting a foot from a
carpeted floor can generate enough static electricity to damage an
electro-statically sensitive device

■ Handle IC’s and EPROM’s carefully to avoid bending pins.

■ Pay attention to the direction of parts when mounting or inserting them on

Printed Circuit Boards (PCB’s).

vi Phaser 6200 Color Laser Printer - Service Manual

Service Safety Summary

General Guidelines

For qualified service personnel only: Refer also to the preceding Power Safety
Precautions.

Avoid servicing alone: Do not perform internal service or adjustment of this product
unless another person capable of rendering first aid or resuscitation is present.

Use care when servicing with power: Dangerous voltages may exist at several
points in this product. To avoid personal injury, do not touch exposed connections and
components while power is on. Disconnect power before removing the power supply
shield or replacing components.

Do not wear jewelry: Remove jewelry prior to servicing. Rings, necklaces and other
metallic objects could come into contact with dangerous voltages and currents.

Power source: This product is intended to operate from a power source that will not
apply more then 264 volts rms for a 220 volt AC outlet or 140 volts rms for a 110 volt
AC outlet between the supply conductors or between either supply conductor and
ground. A protective ground connection by way of the grounding conductor in the
power cord is essential for safe operation.

Warning Labels

Read and obey all posted warning labels. Throughout the printer, warning labels are
displayed on potentially dangerous components. As you service the printer, check to
make certain that all warning labels remain in place.

Safety Interlocks

Make sure covers and panel are in place and that all interlock switches are
functioning correctly after you have completed a printer service call. If you bypass an
interlock switch during a service call, use extreme caution when working on or
around the printer.

CLASS 1 LASER PRODUCT

The Phaser® 6200 Color Laser Printer is certified to comply with Laser Product
Performance Standards set by the U.S. Department of Health and Human Services as a
Class 1 Laser Product. This means that this is a class of laser product that does not emit
hazardous laser radiation; this is possible only because the laser beam is totally enclosed
during all modes of customer operation. When servicing the printer or laser unit, follow
the procedures specified in this manual and there will be no hazards from the laser.

vii

Servicing Electrical Components

Before starting any service procedure, switch off the printer power and unplug the
power cord from the wall outlet. If you must service the printer with power applied,

be aware of the potential for electrical shock.

Warning: Turning the power off using the On/Off switch does not

completely de-energize the printer. You must also
disconnect the printer power cord from the AC outlet.
Position the power cord so that it is easily accessible during
servicing so that you may power down the printer during
an emergency.

Warning: Do not touch any electrical component unless you are

instructed to do so by a service procedure.

Servicing Mechanical Components

Manually rotate drive assemblies to inspect sprockets and gears.

Warning: Do not try to manually rotate or manually stop the drive

assemblies while any printer motor is running.

Servicing Fuser Components

Warning: This printer uses heat to fuse the toner image to a sheet of

paper. The Fuser Assembly is very hot. Turn the printer
power off and wait at least 5 minutes for the Fuser to cool
before you attempt to service the Fuser Assembly or
adjacent components.

S7300-02

S7300-03

viii Phaser 6200 Color Laser Printer - Service Manual

Regulatory Specifications

Federal Communications Commission Compliance

The equipment described in this manual generates and uses radio frequency energy. If
it is not installed properly in strict accordance with Xerox instructions, it may cause
interference with radio and television reception or may not function properly due to
interference from another device. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one
or more of the following measures:

■ Reorient or relocate the receiver (device being interfered with).

■ Increase the separation between the printer and the receiver.

■ Connect the printer into an outlet on a circuit different from that which the

receiver is connected.

■ Route the interface cables on the printer away from the receiver

■ Consult the dealer, Xerox service, or an experienced radio/television

technician for help.

Changes or modifications not expressly approved by Xerox can affect the emission
and immunity compliance and could void the user's authority to operate this product.
To ensure compliance, use shielded interface cables. A shielded parallel cable can be
purchased directly from Xerox at www.xerox.com/officeprinting/6200supplies

.

Xerox has tested this product to internationally accepted electromagnetic emission
and immunity standards. These standards are designed to mitigate interference caused
or received by this product in a normal office environment. This product is also
suitable for use in a residential environment based on the levels tested.

In the United States this product complies with the requirements of an unintentional
radiator in part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference; (2) this device must
accept any interference received, including interference that may cause undesired
operation.

This digital apparatus does not exceed the Class B limits for radio noise emissions
from digital apparatus set out in the Radio Interference Regulations of the Canadian
Department of Communications, ICES-003.

Le présent appareil numérique n'émet pas de bruits radioélectrique dépassant les
limits applicables aux appareils numériques de la classe B prescrites dans le
Réglement sur le brouillage radioélectrique édicté par le ministere des
Communications du Canada, NMB-003.

Declaration of Conformity

Xerox Corporation, declares, under our sole responsibility that the printer to which
this declaration relates, is in conformity with the following standards and other
normative documents:

ix

In the European Union

following the provisions of the Low Voltage Directive 73/23/EEC and its
amendments:

following the provisions of the Electromagnetic Compatibility Directive 89/336/EEC
and its amendments:

This product, if used properly in accordance with the user's instructions is neither
dangerous for the consumer nor for the environment. A signed copy of the
Declaration of Conformity for this product can be obtained from Xerox.

EN 60950 (IEC 950) "Safety of Information Technology Equipment including Electrical

Business Equipment"

EN55022:1998

(CISPR 22)

"Limits and Methods of measurement of radio interference
characteristics of Information Technology Equipment." Class B.

EN61000-3-2:1995

+A1:1998+A2:1998.

(IEC61000-3-2)

“Part 3: Limits - Section 2: Limits for harmonic current emissions
(equipment input current less than or equal to 16A per phase).”

EN61000-3-3:1995

(IEC61000-3-3)

“Part 3: Limits - Section 3: Limitation of voltage fluctuations and
flicker in low-voltage supply systems for equipment with rated
current less than or equal to 16A.”

EN55024:1998

(CISPR 24)

"Information technology equipment - Immunity characteristics ­Limits and methods of measurement. "

CISPR 24 Immunity
Phenomena

Basic Standard Test Specification

Electrostatic Discharge IEC61000-4-2:1995 6kV Contact, 10kV Air

Radio-Frequency
Electromagnetic Field
(radiated)

IEC61000-4-3:1995 80-1000 MHz, 3V/m, 80% AM @

1KHz

Fast Burst Transients IEC61000-4-4:1995 5/50 Tr/Th ns, 5kHz Rep. Freq

0.5kV on Signal Lines

1kV on AC Mains

Line Surge IEC61000-4-5:1995 Combination wave

2.0kV Common mode

2.0kV Differential mode

Radio-Frequency
Electromagnetic Field
(Conducted)

IEC61000-4-6:1996 0.15 - 80 MHz, 3V, 80% AM @ 1kHz

Line voltage dips IEC61000-4-11:1994 >95% dip for ½ cycle @ 50 Hz

30% dip for 25 cycles @ 50 Hz

Line voltage drop-out IEC61000-4-11:1994 >95% dropout for 250 cycles @ 50 Hz

x Phaser 6200 Color Laser Printer - Service Manual

Manual Organization

This Service Manual contains technical information for the Phaser 6200 Color Laser
Printer, as well as complete Error Messages and Codes, Diagnostics,
Disassembly/Reassembly (RRPs) procedures and a complete Field Replaceable
Units (FRU) Parts List.

Frontis - Introductory, Safety and Regulatory Information

This is the section you are reading at this moment. It contains important safety
information regarding technical components, regulatory agency requirements and
information about the structure of this manual.

Chapter 1 - General Information

This chapter contains a general overview of the printer and basic information
regarding printer specifications.

Chapter 2 - Error Messages and Codes

Information regarding front panel error codes and image processor diagnostics and
fatal messages in tabular form.

Chapter 3 - Troubleshooting

This chapter discusses the most common troubleshooting problems encountered with:
Printer Performance Problems, Image-Quality Problems and Electrical Problems.

Chapter 4 - Tests, Adjustments and NVRAM

This chapter provides information on how to use the service test prints, color
registration, margin calibrations and resetting NVRAM to assist in analyzing and fine
tuning printer performance.

Chapter 5 - Cleaning and Maintenance

A quick guide to routine cleaning and maintenance for the printer.

Chapter 6 - FRU Disassembly Removal and Replacement
Procedures (RRPs)

This large chapter provides many procedures and illustrations for removing and
replacing key Field Replaceable Units (FRUs) within the print engine.

Chapter 7- FRU Parts List

This is the parts list for the Field Replaceable Units. This chapter contains exploded
views of the FRUs as well as part numbers for items available as FRUs.

xi

Chapter 8 - Theory of Operation

This chapter covers the detailed processes for the printer’s major assemblies: switches
and sensors, drives and gears, and the paper path.

Chapter 9 - Plug/Jack Locator Maps

This chapter contains detailed Plug/Jack locator maps for all wiring harnesses within
the printer.

Chapter 10 - Wiring Diagram

The Master Wiring Diagram is contained in this chapter.

xii Phaser 6200 Color Laser Printer - Service Manual

Table of Contents xiii

Table of Contents

Power Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iv

Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . . . . . . v

Service Safety Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi

Servicing Electrical Components . . . . . . . . . . . . . . . . . . . . . . . . . vii

Regulatory Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Manual Organization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

General Information 1

Phaser 6200 Color Laser Printer Overview . . . . . . . . . . . . . . . . . . . . 2

Printer Memory and RAM Capabilities. . . . . . . . . . . . . . . . . . . . . 3

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

CRC Life Counter Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Front Panel Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Image Processor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Printer Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Functional Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Electrical Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12

Environmental Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Media and Tray Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . .14

Error Messages and Codes 17

Service Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Using the Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . .21

Service Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

Service Diagnostics Tests and Functions Table . . . . . . . . . . . . . 24

Troubleshooting Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31

Troubleshooting 81

System Boot Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Power On Self Test (POST) . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

POST Diagnostics Test Descriptions. . . . . . . . . . . . . . . . . . . . . . 85

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Front Panel and Printer Malfunctions . . . . . . . . . . . . . . . . . . . . . . . . . 87

xiv Phaser 6200 Color Laser Printer - Service Manual

Engine Power-Up Sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

AC Power Supply Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 88

DC Power Supply Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . 88

Media Jams and the Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . .90

Operating System and Application Problems. . . . . . . . . . . . . . . . . . . 92

Macintosh printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Windows printing problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92

Network Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93

Print-Quality Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Test Prints, Adjustments and NVRAM 109

Service Test Prints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Analyizing the CMYK Sample Page . . . . . . . . . . . . . . . . . . . . . 110

Analyizing the RGB Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

Analyizing the Test Pattern Sample. . . . . . . . . . . . . . . . . . . . . . 111

Analyizing the 600 x 600 Service Test Print . . . . . . . . . . . . . . . 112

Color Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Color Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Margin Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113

Resetting NVRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

PostScript NVRAM Resets . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

Service Diagnostics PostScript NVRAM Resets . . . . . . . . . . . . 116

Cleaning and Maintenance 117

FRU Disassembly

Removal and Replacement Procedures 119

Orientation of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

General Notes on Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . 124

FRU Parts List 253

Table of Contents xv

Theory of Operation 301

Summary of the Printing Process. . . . . . . . . . . . . . . . . . . . . . . . . . . 302

Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Print Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

Printer Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Control of Paper Size. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Laser Quantity Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 305

Process Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Bias Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 306

Toner Density Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 307

Color Registration Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 310

Transfer Roller Assembly Control . . . . . . . . . . . . . . . . . . . . . . . 311

Toner Control. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 312

Fuser Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 313

Paper Path of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 314

Paper Path Route. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 315

Major Assemblies and Functions . . . . . . . . . . . . . . . . . . . . . . . . . . . 316

Plug/Jack Locator Maps 341

Print Engine Plug/Jack Locator Table . . . . . . . . . . . . . . . . . . . . . . . 341

High-Capacity Feeder Plug/Jack Locator Table . . . . . . . . . . . . . . . . 349

Wiring Diagrams 351

Main Wiring Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 352

Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 353

Paper Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 354

Drive Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 355

Developer Section 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 356

Developer 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 357

Fuser Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358

Laser Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 359

Xerographics 1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 360

Xerographics 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 361

Paper Feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 362

Image Processor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 363

High-Capacity Feeder Wiring Diagrams. . . . . . . . . . . . . . . . . . . . . . 364

Drive Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 365

Paper Tray 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 366

Paper Tray 3 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 367

xvi Phaser 6200 Color Laser Printer - Service Manual

General Information 1

General Information

The Xerox Phaser® 6200 Color Laser Printer Service Manual is the primary
document used for repairing, maintaining and troubleshooting the printer.

To ensure complete understanding of the product, participation in Xerox Phaser 6200
Service Training is recommended.

Phaser 6200 Color Laser Printer shown with the optional High-Capacity Feeder

S6200-001

2 Phaser 6200 Color Laser Printer - Service Manual

Phaser 6200 Color Laser Printer
Overview

The Phaser 6200 Color Laser Printer combines a single-pass, tandem color laser
design with an image processor supporting PostScript 3 and PCL5c. The Phaser 6200
is a high performance, A4, 16 ppm desktop color laser printer with a resolution up to
2400 x 600 dpi.

The Phaser 6200 has four configurations. The main difference is optional networking,
standard memory, optional High-Capacity Feeder (HCF), duplexing and optional
internal hard drive.

A replaceable “Configuration Upgrade Chip” holds configuration information that
enables or disables built-in features as described below.

Phaser 6200B The Phaser 6200B is a base configuration, entry-level, single pass

color laser printer. The printer comes standard with 64 Mbytes of memory, resolution
of 600 x 600 dpi, USB and Parallel support, a built in Multi-Purpose Tray and a
500-sheet universal paper tray.

Phaser 6200N The Phaser 6200N is the networking configuration. This

configuration includes all the features of the 6200B, but comes with 128 Mbytes of
memory, built-in 10/100 Ethernet networking capabilities, job pipelining, enhanced
print mode and a resolution up to 2400 x 600 dpi.

Phaser 6200DP The Phaser 6200DP is the plus configuration. The printer includes

all the features of the 6200N, but comes standard with 128 Mbytes of memory, built­in auto-duplexing, PDF and Photo Mode support.

Phaser 6200DX The Phaser 6200DX is the marketing configuration. The printer

includes all the features of the 6200DP, but comes standard with 256 Mbytes of
memory, a 1000-sheet High-Capacity Feeder Assembly with wheels and an internal
10+ Gbyte hard drive.

Page Description Languages (PDL)

■ PCL5c (not available on the Phaser 6200B)

■ Adobe PostScript 3

■ PDF (not available on the Phaser 6200B, requires internal hard drive)

Resident Fonts

■ 136 PostScript Type 1

■ 115 Central European PostScript Type 1

■ 46 PCL fonts (more fonts are available with the optional internal hard drive)

General Information 3

Proof Jobs. A proof job is a specific case of a multiple-copy job. With a proof job, the

customer assigns a password and copy count at the client workstation before printing. The
first set of prints are printed immediately. The original number of requested sets are
printed after the customer enters the matching password on the printer’s control panel. The
customer has the option of printing the original number of requested sets or deleting the
job. Since more than one job may be associated with the same password, the customer can
print all the jobs, delete all the jobs, or select or delete individual jobs. A proof job that has
not been printed is retained on the optional internal hard drive through power cycles.

Secure Jobs. Secure printing allows the customer to defer printing of a job until a

matching password is entered from the control panel. The customer assigns the password
at the client workstation before printing. The job is stored, and printing is delayed until the
password is entered on the printer’s control panel. Since more than one job can have the
same password, all secure jobs with the same password are printed. A secure job that has
not been printed or released is retained on the internal hard drive through power cycles.

Saved Jobs. Saved print allows the user to save print jobs to the internal hard drive of

the printer. The print job is not deleted after printing, it is stored on the hard drive for print
on demand. This function requires an internal hard drive.

Printer Memory and RAM Capabilities

The printer features two slots which accept 64, 128 and 256 Mbyte of SDRAM. All
combinations are allowed for 64, 128, 192, 256, 320, 384 and 512 Mbytes.

■ PC133 DRAM Standard

■ 144 Pin SODIMM

■ Serial Presence Detect

■ 3.3 Volt

The Startup Page and the Configuration Page list the amount of RAM installed in the
printer.

If the memory does not meet the above specifications, it will be ignored by the printer.

4 Phaser 6200 Color Laser Printer - Service Manual

Parts of the Printer

No. Description

1 Top Cover (Output Tray)

2 Control Panel (Front Panel)

3 Front Cover

4 Multi-Purpose Tray

5 Universal Paper Tray 1

6 High-Capacity Feeder with Tray 2 and Tray 3

7 Door Latch B

8 Door Latch A

9 Power On/Off Switch

1

2

3

4

5

6

7

8

9

S6200-005

General Information 5

No. Description

1 Top Cover

2 Toner Cartridge

3 AC Power Cord Plug

4 Image Processor Board

5 Paper Tray Rear Cover

3

1

S6200-006

4

5

2

6 Phaser 6200 Color Laser Printer - Service Manual

No. Description

1 Transfer Roller

2 Imaging Unit

3 Door C

4 Fuser Assembly

1 23

S6200-008a

S6200-008b

43

General Information 7

CRC Life Counter Behavior

Internal counters track Customer-Replaceable Consumables (CRCs) life usage and
store the values in NVRAM. The image processor board monitors these counters in
order to display the near end-of-life and end-of-use messages.

Life ratings are based on 5% coverage. Imaging Unit average 4 page job length.

.

Customer-Replaceable Consumable (CRC) Print Life

Toner Cartridges*

*(Black Toner Cartridge Standard Capacity is 4,000)

High-Capacity 8,000 (B50)
Standard-Capacity 3,000

Imaging Unit

30,000 (B50)

Fuser Assembly

60,000 (B10)

Transfer Roller and Waste Box

15,000 (B50)

Customer-Replaceable Unit (CRU)

Feed Roller Kit

up to 100,000

8 Phaser 6200 Color Laser Printer - Service Manual

Front Panel Configuration

The Front Panel consists of one tricolor LED, a display window and six functional
keys. These keys navigate the menu system, perform functions and select modes of
operation for the printer.

LED indicators:

■ Green = Ready to Print or Printing

■ Flashing Green = Receiving, Processing Data, Printing or Power Saver Mode

■ Flashing Yellow = Warning

■ Flashing Red = Error

Phaser 6200 Front Panel Configuration

Front Panel Key Descriptions

1

LED (Power/Status)

5

Up Arrow Key - scrolls up the menu
system

2

Graphic front panel display

6

Down Arrow Key - scrolls down the
menu system

3

Cancel Key

7

OK (select) Key

4

Back Key

8

Information Key - for additional
explanation or help

Front Panel Shortcuts

Mode Press this selection at Power On

Skip execution of POST diagnostics OK

Print Service Diagnostics Map INFO

Reset PostScript NVRAM BACK+OK

Password Bypass UP+DOWN

Enter Service Diagnostics BACK+INFO

OK

S6200-004

Phaser 6200

12345678

General Information 9

Image Processor Board

The following components need to be transferred from the old board when installing a
new Image Processor Board in the printer. See RRP 12.8 for information on replacing
the Image Processor Board.

Rear Panel Configuration Interfaces

■ IEEE 1284 Parallel

■ Ethernet 10BaseT and 100BaseTx

■ USB

Top View

No. Description

1 Hard Drive (optional)

2 Configuration Upgrade Chip (“i” Button)

3 NVRAM

4 Memory (RAM) DIMM 1 and DIMM 2

1 2 3 4

S6200-270

pin 1

10 Phaser 6200 Color Laser Printer - Service Manual

Printer Specifications

Physical Dimensions - Printer

Dimensions Value

Height: 445 mm (17.52 in.)

Width: 439 cm (17.28 in.)

Depth: 638 mm (25.12 in.)

Weight: Approximately 36.5 kg (80.5 lb.) Print engine

Approximately 56.5 kg (124.5 lb.) with Paper Tray(s) installed

Physical Dimensions - Optional High-Capacity Feeder

Dimensions Value

Height: 336 mm (13.23 in.) Optional Paper Tray Assembly

Width: 439 cm (17.28 in.)

Depth: 563 cm (22.17 in.)

Weight: Approximately 15 kg (33 lb.) no Paper Tray(s) installed

Approximately 20 kg (44 lb.) with Paper Tray(s) installed

Printer Clearances

Clearances Value

Top: 350 mm (13.78 in.)

Left: 100 mm (3.94 in.)

Right: 150 mm (5.91 in.)

Front: 600 mm (23.62 in.)

Rear: 200 mm (7.87 in.)

Mounting surface level
tolerance:

Within 3 degrees of horizontal with all four feet in contact with the
surface.

General Information 11

Functional Specifications

Functional Specifications

Characteristic Specification

Printing process Imaging System - 4-tandem drums, electro-photographic system

using intermediate drum transfer rolls (IDTs).

Exposure System - Semiconductor laser, simultaneous scanning
by 4 beams.

Development System - Dry type 2-component developer.

Fusing System - Heat fusing, free nip-belt system.

Color medium Cyan, Magenta, Yellow and Black Toner Cartridges

Resolution /
Addressability

Standard & Draft 600 x 600 dpi

Enhanced 2400 x 600 dpi* (Factory Default)

Photo 1200 x 1200 dpi**

* Not available on the Phaser 6200B.
** Not Available on the Phaser 6200B or Phaser 6200N.

Operating Modes Running Mode: Print Engine capable of making prints immediately.

Ready Mode: 20 seconds from completion of a print.

Sleep/ Low Power/ Power Saver Mode: entered after a specified

period of Print Engine inactivity since completion of the last print.

Continuuous Operating
Printing Speed

ppm = pages per minute
ipm = image per minute

Mode Paper Size / wt g/m

2

Simplex Duplex

600 dpi Letter / A4

65 -105 16 ppm 10 ipm
100-159 8 ppm N/A
160-216 8 ppm N/A

1200/2400 dpi Letter / A4

65 -105 8 ppm 5 ipm
100-159 8 ppm N/A
160-216 8 ppm N/A

600/1200 dpi Envelope/Postcard

160-216 8 ppm N/A

Mode OHP

600 dpi Letter / A4 8 ppm N/A
1200 dpi Letter / A4 8 ppm N/A

Cleaning Cycle interval
for continuous printing

Print speed will be reduced if the print job is larger than the cleaning
cycle interval.

IU Print Volume Standard/Draft Enhanced/Photo

pages pages

0 - 5 K Pages 48 24
5 - 10 K Pages 32 16
10 - 15 K Pages 32 16
15 - 20 K Pages 32 16
20 - 25 K Pages 20 10
25 - 30 K Pages 16 8

12 Phaser 6200 Color Laser Printer - Service Manual

Electrical Specifications

First Print-Out
(in seconds)

(Letter/A4)

Mode Tray 1 Tray 2 Tray 3 MPT

Simplex, 600 dpi 15 16.5 18 14.5
Duplex, 600 dpi 23.5 25 26.5 23
Simplex, 1200 dpi 24.5 27.5 30.5 23.5
Duplex, 1200 dpi 39.5 42.5 45.5 38.5

Warm-up time 30 seconds from cold start (power off condition)

Electrical specifications

Characteristic Specification

Primary line voltages 100-120 V Printer - (97 - 132 V) 13 amp circuit

220-240 V Printer - (198 - 264 V) 7-8 amp circuit

Primary line voltage
frequency range

100-120 V Printer - 50/60 Hz + 2 Hz

220-240 V Printer - 50/60 Hz + 2 Hz

Power consumption Mode Condition 100/115 VAC 240 VAC

Print Mode Max. 850 W or less 850 W or less

Ready Mode Fuser On 180 W or less 180 W or less

Sleep Mode Fuser Off 45 W or less 45 W or less

Functional Specifications (cont'd.)

Characteristic Specification