Support and Additional Information Sources ...................................................... 11
Contents
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SECTION 1
Introducing the Xerox
Phaser® 6180 Color Laser Printer
PRODUCT OVERVIEW
The Xerox Phaser 6180 color laser printer blazes a new trail among affordable, easy-to-use color printers
designed to support small groups of employees. Delivering the speed and print quality today’s small and
medium-size businesses need, the Phaser 6180 is an excellent solution for day-to-day color and black-andwhite printing. With print speeds up to 20 ppm color and 26 ppm black-and-white, true-to-life colors,
easy installation and day-to-day operation, the Phaser 6180 is the right fit for offices looking to upgrade
from their aging four-pass color laser or color inkjet printers.
Step up the pace
The Phaser 6180 color laser printer gets your jobs out quickly. Very quickly.
• Printing speed as fast as 20 ppm in full color lets you bring your work to colorful life without
slowing you down.
• Black-and-white printing at up to a speedy 26 ppm, which gets your everyday office printing done
quickly.
• First-page-out time as fast as 10 seconds means your job is done faster than your trip to the printer.
Unleash your potential
With vibrant, true-to-life colors and crisp text and image definition, the Phaser 6180 prints like a pro.
• Print resolution up to 600 x 600 x 4 dpi delivers results that get your work noticed.
®
• True Adobe
• PANTONE® Color approved solid-color simulations give you peace of mind that the colors you expect
are the colors you’ll get.
• Emulsion Aggregate High Gloss toner uses smaller, more uniform toner particles to bring more detail
and clarity to every image.
PostScript® 3™ support ensures bright, vivid and accurate colors and graphics.
Work hard, print easy
From installation to everyday operation, the Phaser 6180 laser printer provides a wealth of features to make
office life easier.
• Included installation software is extremely fast and easy, getting you up and running in minutes whether
you have IT support or not.
• Keep tabs on print jobs and get quick access to online support from the comfort of your chair with
CentreWare® IS Embedded Web Server.
• Print cartridges combine toner and the imaging unit, which streamlines the replacement of routine items.
• PrintingScout™ saves precious time by tracking print jobs and providing immediate print-issue alerts
with correction suggestions.
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PHASER 6180 CONFIGURATIONS AND ACCESSORIES
The Phaser 6180 comes packed with features to support busy
workgroups in small and medium-size businesses
PHASER 6180N STANDARD FEATURES
Print Performance
• Print Speed — Up to 20 ppm color,
26 ppm black-and-white
• First-Page-Out Time — As fast as 10 seconds color
• Resolution — Up to 600 x 600 x 4 dpi
®
• Language Support — True Adobe
PCL® 6 emulation
Controller
• Processor — 400 MHz
• Memory — 128 MB standard (1152 MB maximum)
Connectivity
• Network — 10/100Base-TX Ethernet
• Direct Connect — USB 2.0, Parallel
Paper Capacity: 400 total sheets, standard
(950 total sheets, optional)
• Tray 1/Multipurpose Tray (MPT) — 150 sheets
• Tray 2— 250 sheets
• Tray 3 (optional) — 550 sheets
PostScript® 3™,
Paper Handling
• Supported Sizes —
Tray 1/MPT — Custom sizes from 3 x 5 in. to
8.5 x 14 in. (76.2 x 127 mm to 220 x 355.6 mm)
Trays 2 and 3 — Custom sizes from 5.8 x 8.2 in. to
• Supported Weights —
All Trays — 17 to 40 lb. bond, 40 to 80 lb. cover
(65 to 220 gsm)
• Media Types — Plain paper, transparencies, labels,
envelopes, business card stock, glossy
Print Features
• Standard — Banner sheets*, Booklet printing*, Covers*,
Fit to page, Overlays, Separators, Transparency separators,
N-up, Skip blank pages, Watermarks*, Poster printing*
• Advanced (requires at least 256 MB memory) —
Secure Print, Proof Print, RAM Collation
Reliability
• Duty Cycle — 60,000 pages per month**
• Warranty — One-year on-site, Xerox Total Satisfaction
Guarantee
* Available only with PCL print driver
** Print volume uniformly distributed over 30 days
8.5 x 14 in. (148 x 210 mm to 220 x 355.6 mm)
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PHASER 6180DN STANDARD FEATURES
Includes all capabilities of the Phaser 6180N,
with the following upgrade:
Print Performance
• Automatic two-sided output
PHASER 6180
OPTIONAL ACCESSORIES
• 550-sheet feeder, adjustable to support up to
legal-size media
• 256 MB and 512 MB memory upgrades
• Multiprotocol network card, which adds support
for DDNS, IPP , Wins, SSL/HTTPS
• Duplex unit adds to automatic two-sided
printing (for Phaser 6180DN only)
• Wireless network adapter
Phaser 6180 with optional
550-sheet feeder
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Section 2
Evaluating Color Laser Printers
While the benefits of color are easy to see, evaluating color printers for future purchase and deployment
into your business can be more challenging. Based on years of experience and research into the realworld needs of color printer users, Xerox has identified some key issues for you to consider as you
conduct your color printer evaluations.
Color printers that are deployed into small businesses or offices have unique requirements from other
color printers on the market. Overall value, print quality, and user friendliness are the attributes that
small office customers should evaluate when selecting a color laser printer for their environments.
Evaluate Value
Purchase cost, operating costs and productivity — each of these impacts the
overall value you will receive from the color printer you ultimately purchase.
Evaluate Performance and Print Quality
More than just pages per minute, the overall printing performance of a color
printer will indicate whether it is able to support the workload of your busy
employees and produce documents that will wow your customers.
Evaluate User Friendliness
It’s important that printers in this class are easy to set up, use and
manage on an ongoing basis — whether you have IT support or not.
This section of the Evaluator Guide will examine each of these areas and
suggest ways you can evaluate printers against these requirements. Do this
for all the color laser printers you consider, and you’ll see how the Phaser
6180 exceeds expectations on all counts.
EVALUATE VALUE
Purchasing a color printer is not a trivial investment for a small office or small business. Evaluating
the overall value that a printer in the entry-level price range delivers is an important step during the
purchasing process. Does the printer deliver a level of performance that will allow you to increase productivity in your office or workgroup? Does the printer deliver new features that will enable you
to accomplish new things? Lastly, does the printer offer paper capacities that fit your workload?
HOW THE XEROX PHASER 6180 EXCEEDS THE VALUE REQUIREMENT:
PERFORMANCE
The Phaser 6180 sets a new standard for performance in its class, with color printing speeds up
to 20 ppm and black-and-white print speeds up to 26 ppm. This level of performance will easily
handle the workload of your small group of professionals, whether your documents are primarily
color or black-and-white.
The Phaser 6180 doesn’t just print pages quickly — it gets jobs started quickly with first-page-out
times as fast as 10 seconds. Even complex print jobs are processed quickly by the Phaser 6180
print controller, which features a 400 MHz controller and 128 MB of memory standard
(1,152 MB maximum).
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EVALUATE VALUE (CONTINUED)
ADVANCED PRINTER FEATURES
The Phaser 6180 is packed with advanced print features that you might be surprised to find on a
printer that’s so affordable. Expand the print capabilities of your office, with features ranging
from booklet printing to adding watermarks to documents.
Advanced features include:
• Banner sheet1 — Prints banners using multiple sheets
• Booklet printing1 — Formats printed documents, such as brochures or handouts, for folding into
booklets
• Covers1 — Prints cover pages for documents on specified media (colored paper to make print jobs
easily sortable, for instance)
• N-up printing — Prints multiple pages on each page, which is especially convenient when printing presentations
• Poster printing1 — Enlarges images by printing onto multiple sheets of paper
• Proof print2 — Prints the first set of a multiple-set job, so you can make sure you’ve got the right
print settings before releasing the remaining sets to be printed
• RAM collation2 — Collates print jobs consisting of multiple sets of multipage documents, which
eliminates the need to manually collate documents after the job is completed
• Secure print2 — Holds the job at the printer until you release it with a specified 4-digit PIN code,
which ensures that sensitive or confidential files are not exposed in the output tray
• Skip blank pages — Conserve paper and supplies by skipping blank pages within a document
• Transparency separators — When printing transparencies, include plain paper separator pages
with or without the images for the corresponding transparency page
• Watermarks1 — Adds watermarks to printed documents to denote “Confidential”
or “Draft” documents
1
Only available when using PCL® 6 emulation print driver
2
Requires minimum 256 MB memory
MEDIA HANDLING
The Phaser 6180 has a standard total paper capacity of 400 sheets, with
the 150-sheet Tray 1/MPT and the 250-sheet Tray 2. For most offices
purchasing a printer in this class, a 400-sheet capacity will effectively
minimize the number of interventions required when paper runs out.
For offices with heavier workloads, adding the optional 550-sheet Tray
3 increases total capacity to 950 sheets. The capacity of Tray 3 is large
enough for you to load an entire ream of paper without waiting for the
tray to run completely empty.
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EVALUATE PRINT QUALITY
Year
Gallons of paint sold in 1000s
2001 2002 2003 2004 2005
10
20
30
40
50
60
70
80
90
100
110
120
130
140
150
Paint sales
The graph to the left shows the sale of paint
by the gallon by the year from 2001 through
2005. As you can see, there is a sharp
increase from 2002 to 2003. This may be due
to the population growth level increasing
dramatically and the home loan interest
level dropping making it easier for many
people to afford a home loan.
with
colors
conscience
colors
conscience
condence and quality assured
Distribution of
popular paint colors
There are several colors that remain to be
popular regardless of the time of year or
decorating style. The colors contain slight
variations and hues depending on the
manufacturer. The graph on the right shows
the most popular general colors. Within each
color, there are many hue variations.
Sales and Distribution Report
2006
15
30%
20%
8%
10%
20%
12%
Print quality is actually the sum of many factors involved in reproducing the image on your computer
screen to the printed page. Does the printer’s color and image quality exceed the requirements for your
internal and external applications? Is the range of media types and sizes you regularly use supported
by the printer?
HOW THE XEROX PHASER 6180 EXCEEDS THE PRINT QUALITY REQUIREMENT:
COLOR QUALITY AND PRINT RESOLUTION
The ability to deliver vibrant color prints and crisp, fine-line detail involves many attributes of a
color printer. The Phaser 6180 offers multiple print modes that deliver up to 600 x 600 x 4 dpi
resolution — delivering 16 shades of color per pixel and producing exceptional photographic
quality. The 400 MHz controller features 128 MB of RAM, and it works with the True Adobe®
PostScript® 3™ and PCL® 6 emulation print drivers to quickly and accurately process print jobs.
The Phaser 6180 features PANTONE® Color approved solid-color simulations and includes a
number of color correction settings to give you true-to-life colors and powerful color
management capabilities.
APPLICATION RANGE
Common types of office applications include presentations, reports, proposals, spreadsheets and
brochure layouts. The impact of these kinds of applications is maximized when they are printed in
color. The high-quality color laser output of the Phaser 6180 will help enliven your presentations,
enhance the communication of your ideas in marketing collaterals, and improve the professional
look of your customer proposals and documents.
MEDIA SUPPORT
The Phaser 6180 prints on a wide variety of media, including plain printer paper, transparencies,
labels, envelopes, card stock, business cards and glossy. Support for a range of media sizes and
weights means you have flexibility when printing and producing materials in-house. Phaser 6180
media support includes:
• Media Size — The Tray 1/MPT supports the widest range of paper sizes, including custom
sizes from 3 x 5 in. up to 8.5 x 14 in. and all standard sizes in between. Tray 2 and the optional
Tray 3 support custom sizes between 5.8 x 8.2 in. and 8.5 x 14 in.
• Media Weight — The Phaser 6180 supports the same media weights in all three trays, with
support for 17 to 40 lb. bond, 40 to 80 lb. cover and 65 to 220 gsm media.
6
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EVALUATE USER FRIENDLINESS
User friendliness starts when the printer arrives at your office and carries through to your ongoing dayto-day experience. Most small businesses have limited access to IT resources, so it’s important that the
color printers you adopt are easy to set up, install and manage. Print drivers need to offer easy access
to key features and be intuitively organized. Lastly, when troubleshooting is required, you should have
access to strong tools to minimize downtime and maximize productivity.
HOW THE XEROX PHASER 6180 EXCEEDS THE USER FRIENDLINESS REQUIREMENT:
SETUP AND INSTALLATION
Once the Phaser 6180 is unpacked and in place, the installation process is simple and automated.
Plug in the power and connectivity cables, and turn on the printer. The Phaser 6180 will automatically connect to your network. Then, using the included installation CD, step through the wizardbased print driver installation process to connect your computer to the Phaser 6180. In as few as
four clicks, you’ll be connected and printing.
DAY-TO-DAY MANAGEMENT
Xerox provides a set of tools and utilities to ease
the ongoing management and administration of the
Phaser 6180. Whether you manage a single
Phaser 6180 or a group of networked printers and
multifunction products (MFPs), Xerox delivers
utilities that make your life easier.
• Xerox CentreWare® Internet Services (IS) —
CentreWare IS is an embedded web server that allows
you to connect to the Phaser 6180 via any standard
web browser. With CentreWare IS, you can monitor
printer status, view the print job queue, manage settings and properties, and access troubleshooting and
support resources.
• Xerox CentreWare® Web Network Management Utility — Companies that have multiple printers and MFPs connected to their networks can install, view monitor device status,
configure, track usage and troubleshoot from their computer via one convenient and
powerful web application. Additionally, the interoperability of CentreWare Web means
you can manage your non-Xerox devices as well.
PRINT DRIVERS
The Phaser 6180 print drivers are intuitively organized to
offer quick access to the most commonly used features,
with easy tab-based access to the complete feature set.
The default Paper / Output tab offers features like job
type, paper size, paper type, 2-sided print settings, paper
tray, image orientation and output color. More in-depth
image options, layout options, and advanced settings are
available via other tabs.
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EVALUATE USER FRIENDLINESS (CONTINUED)
SUPPLY REPLACEMENT
Convenient toner-level gauges are located
on the Phaser 6180 front panel and via
CentreWare IS. Access to current print
cartridge and maintenance-item levels
helps you predict when you need to order
replacement supplies.
Supply replacement is simple as well, with
all supplies accessed through the front of the
printer. This eliminates the need to either
pull the printer out from the wall or turn it
around to install fresh consumables.
TROUBLESHOOTING
To avoid downtime and maximize productivity,
the Phaser 6180 includes these convenient,
proactive troubleshooting tools:
• PrintingScoutTM — Saves precious time by
tracking print jobs and providing immediate
print-issue alerts with instructions on how to
resolve problems.
• Online Support Assistant — Access online
troubleshooting information from the same
Knowledge Base library used by Xerox
customer support professionals, directly
from CentreWare IS.
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SECTION 3
Configurations, Specifications, Supplies, Support
and Information Sources
PHASER 6180 CONFIGURATION SUMMARY
Phaser 6180N Phaser 6180DN
SpeedUp to 20 ppm color / 26 ppm black-and-white
Duty Cycle 60,000 pages / month*
Paper Handling
Paper input Standard
Tray 2: 250 sheets; Custom sizes: 5.8 x 8.2 in. to 8.5 x 14 in. / 148 x 210 mm to 220 x 355.6 mm
Optional Tray 3: 550 sheets; Custom sizes: 5.8 x 8.2 in. to 8.5 x 14 in. / 148 x 210 mm to 220 x 355.6 mm
Print features Standard Booklet printing, Covers, Separators, Transparency separators, N-up, Watermarks, Overlays,
Poster printing, Banner sheets, Fit to page
WarrantyOne-year on-site warranty, Xerox Total Satisfaction Guarantee
Tray 1 (MPT): 150 sheets; Custom sizes: 3 x 5 in. to 8.5 x 14 in. / 76.2 x 127 mm to 220 x 355.6 mm
®
PostScript® 3™, PCL® 6 emulation
* Print volume uni formly distribu ted over 30 days
** Requires minimum 25 6 MB RAM
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PHASER 6180 SPECIFICATIONS
Device
Management
Print Drivers
Support
Media Handling
Supported sizes:
CentreWare® IS Embedded Web Server, CentreWare Web, PrintingScout™, MaiLinX email alerts
Windows® 2000/XP/2003 Server, Vista, Mac OS®X version 10.2 or higher,
Linux: SUSE
™
9.2/9.3, Turbo Linux™ 10, Red Hat® ES3/ES4, Fedora™ Core 1, Yellow Dog 3.X
Unix: Solaris™ 8/9/10, HPUX® 11.0, AIX® 4.3.3
Tray 1/MPT: Custom sizes from 3 x 5 in. to 8.5 x 14 in. (76.2 x 127 mm to 220 x 355.6 mm)
Trays 2 and 3: Custom sizes from 5.8 x 8.2 in. to 8.5 x 14 in. (148 x 210 mm to 220 x 355.6 mm)
Supported weights:
Operating
Environment
All Trays: 17 to 40 lb. bond, 40 to 80 lb. cover (65 to 220 gsm)
Temperature: Storage: 32° to 95° F (0° to 35° C), Operating: 50° to 90° F (10° to 32° C)
Relative Humidity: Storage: 15% to 80%, Operating: 15% to 80%
Sound power levels: Printing: 6.62 B, Standby: 4 B
Electrical
Power: 110–127 VAC, 50/60 Hz; 220–240 VAC, 50/60 Hz
Power consumption: Power Save: 6.3 W, Standby: 68.9 W, Printing: 410 W
ENERGY STAR® qualified
Physical
Dimensions
(WxDxH )
Certification
Phaser 6180N: 15.7 x 19.4 x 18.5 in. (400 x 493 x 470 mm); Weight: 59.8 lbs. (27.2 kg)
Phaser 6180DN: 15.7 x 19.4 x 18.5 in. (400 x 493 x 470 mm); Weight: 62.3 lbs. (28.3 kg)
Optional 550-Sheet Feeder: 15.7 x 19.4 x 5.4 in. (400 x 493 x 138 mm); Weight: 16.9 lbs. (7.7 kg)
FCC Part 15, Class B, Listed UL 60950-1/CSA 60950-1-03
CE Mark applicable to Directives 73/23/EEC and 89/336/EEC, Section 508 ADA
PHASER 6180 SUPPLIES, OPTIONS AND EXTENDED SERVICE AGREEMENTS
Supplies
Part Number Description Capacity
113R00719 Cyan Standard-Capacity Printer Cartridge Average 2,000 standard pages
113R00720 Magenta Standard-Capacity Printer Cartridge Average 2,000 standard pages
113R00721 Yellow Standard-Capacity Printer Cartridge Average 2,000 standard pages
113R00722 Black Standard-Capacity Printer Cartridge Average 3,000 standard pages
113R00723 Cyan High-Capacity Printer Cartridge Average 6,000 standard pages
113R00724 Magenta High-Capacity Printer Cartridge Average 6,000 standard pages
113R00725 Yellow High-Capacity Printer Cartridge Average 6,000 standard pages
113R00726 Black High-Capacity Printer Cartridge Average 8,000 standard pages
1
Average standard pages. Declared Yield in accordance with ISO /IEC 19798. Yield will vary based on image, area coverage and print mode.
1
1
1
1
1
1
1
1
Options
Part Number Description
097S03744 550-Sheet Feeder, adjustable up to legal, Phaser 6180
097S03743 256 MB Phaser Memory
097S03635 512 MB Phaser Memory
097S03773 Multiprotocol Network Card includes DDNS, IPP, Wins, SSL/HTTPS
097S03740 Wireless Network Adapter with North American power converter
Extended
Service
Agreements
Part Number Description
E6180SA Annual On-Site Service Agreement
E6180S3 2 years additional (total of 3 years)*
E6180S4 3 years additional (total of 4 years)*
* Available for purchase during first 90 days of product ownership
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SUPPORT AND ADDITIONAL INFORMATION SOURCES
UNRIVALED SERVICE AND SUPPORT
Behind every Xerox product is a large network of customer
support that’s unrivaled in the industry and available when you
need it. Xerox service professionals use leading-edge technologies to
keep you up and running. They’re even linked to the engineers who
designed your product, so you can be confident when you choose
Xerox. And genuine Xerox supplies are always readily available.
TOTAL SATISFACTION GUARANTEED
The exclusive Xerox Total Satisfaction Guarantee, recognized as
unique in the industry, covers every Phaser device that has been
continuously maintained by Xerox or its authorized representatives
under a Xerox express warranty or a Xerox maintenance agreement.
You decide when you’re satisfied.
XEROX OFFICE SERVICES SUPPORT
Asset Management Services
• Asset Optimization and Tracking — Process and tools to
optimize an enterprise’s office output infrastructure and
reduce overall costs
• Break-Fix Management — Single point of ownership
and management for break-fix service for all brands of
office output devices
• Supplies Management — Process and tools to procure, monitor and replenish all document-related supplies proactively
Imaging and Output Management Services
• Output Management — Single point of management
for office output from all output devices — regardless
of manufacturer
• Image Capture and Workflow — Cost-efficient solutions for
capturing, managing, retrieving and distributing information
into digital repositories
Support Services
• Technology Procurement and Deployment — A creative
and flexible end-to-end print/computer product acquisition
solution that uses a single-point-of-contact model, while
lowering the total cost of acquisition
• Help Desk Services — A broad range of enterprise services
managed through a single point of contact and delivered
through an on-site or off-site model
• End User Services — Microsoft software implementation,
IT project consulting and customer education
• Access Managed Services
Student/Patron Access Services
• Student and Library Patron Access — Custom designed and
implemented customer-managed solutions for student and
library patron print-access management
ADDITIONAL INFORMATION SOURCES
Phaser 6180 Front Panel:
The Front Panel offers device settings, system status and
troubleshooting information.
Customer Documentation contains:
• Installation Guide
• Quick User Guide
• Software/Documentation CD-ROM
• Registration Card
• Warranty Booklet
On the web:
Visit www.xerox.com/office for:
• Product, supply and support information
• Downloading drivers
• Finding your local Xerox sales representative
• Online documentation
Visit www.xerox.com/office/support for:
Support and service information, including the same
• Application issues
• Errors
• Print-quality issues
• Troubleshooting
troubleshooting Knowledge Base used by Xerox
Customer Support staff to provide the latest technical
information on: