®
Release 7.1
Printer Drivers Guide
For Windows
Prepared by:
Xerox Corporation
Global Knowledge & Language Services
800 Phillips Rd., Building 845-17S
Webster, NY 14580-9791 USA
Copyright © 2005, 2006 by Xerox Corporation. All rights reserved.
Printed in the United States of America.
XEROX®, CentreWare®, WorkCentre and the identifying product names and numbers herein are trademarks of
XEROX CORPORATION.
Other product names and images used in this guide may be trademarks or registered trademarks of their respective
companies and are hereby acknowledged.
Document Version: 1.0 - October 2006
Table of
Contents
Chapter 1 CentreWare Printer Drivers for Microsoft Windows . . . . . . . . . . . . . . . . 1-1
What’s Included in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Printer Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Types of CentreWare Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
PostScript . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
PCL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Obtaining CentreWare Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
CentreWare Printer Drivers CD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Downloading from the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Xerox System PPD Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
CentreWare Printer Driver Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Xerox Printer Driver Installation Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Admin Config Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Driver Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
CentreWare Printer Drivers Guide for Windows (This guide) . . . . . . . . . . . . . . . . . . . . . . . 1-4
Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Internet Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-5
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Additional Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Chapter 2 Installing Windows Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Xerox Printer Driver Installation Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing Printer Drivers on Windows Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Direct Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Custom Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Point and Print Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Direct Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Customizing the Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
XeroxInstallerAdmin.xml . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-10
Considerations for Enterprise Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Clustering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Citrix MetaFrame . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Add Printer Driver Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-13
Point and Print Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Installing Printer Drivers on Other Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Configuring Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Preconfiguring Default Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
iii
Configuring Installable Options at the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-17
About Bi-Directional Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Status Dialog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Bi-Directional Driver Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-20
Uninstalling Windows Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
For Windows 2000 / XP / Server 2003 / Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-21
Chapter 3 Printer Driver Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Driver Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2
Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Default Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Driver Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4
Chapter 4 Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Troubleshooting a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Common Issues . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Adobe Acrobat Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Booklet and Multiple-Up (N-Up) Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Euro Symbol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
PDF Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-3
Microsoft Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
PCL Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Watermarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-4
WordPerfect . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-5
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6
iv
Chapter 1
CentreWare Printer Drivers for Microsoft Windows
CentreWare is software that brings the power of your Xerox systems to your desktop. CentreWare
provides you with total access, viewing, and control of any Xerox system from any connected desktop.
CentreWare’s interactive drivers make printing from the desktop simple to perform and easy to
understand.
With this guide, administrators can install and configure CentreWare printer drivers and general users
can increase their productivity using the Xerox system’s printing options.
What’s in this chapter:
What’s Included in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Printer Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Types of CentreWare Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Obtaining CentreWare Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Xerox System PPD Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
CentreWare Printer Driver Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Driver Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Internet Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5
1-1
What’s Included in this Release?
The CentreWare release of the DocuSP printer drivers supports the following features and hardware:
Improved User Interface
Updated Help System that follows User Interface layout
Minimum custom paper size is now 1 x 1 inch (2.54 x 2.54 cm) to allow “logical” pages to be
created that will be imposed on the printer to allow printing business cards, pictures, and post
cards.
Additional Highlight Color Support including Xerox Custom Color.
Pre-Cut Tab and Ordered Stock media types and Coated Paper stock support added for Xerox
4110/4590, the Xerox 4110/4590 EPS and the Xerox XXP260 family.
Additional Nuvera support including dual print engines and hole punch capability on the MFF
finisher.
Printer Driver Overview
A printer driver makes documents created with specialized software applications (word processing,
spreadsheets, graphics) compatible with a specific printer. Each type of printer requires unique
commands to print correctly and to enable special features. For these reasons, different types of printers
require their own printer drivers to operate correctly.
With CentreWare printer drivers, you can print from your workstation to a Xerox system in a network
environment. CentreWare drivers contain a variety of feature options that you can use to customize your
print jobs.
Types of CentreWare Printer Drivers
The CentreWare printer drivers are available in PostScript 3, PCL5e, PCL 5c, and PCL 6 printing
formats.
PostScript
PostScript gives you greater ability to scale and manipulate images; it offers more precision with
high-end graphics. PostScript also provides you with different types of error-handling and font
substitution options.
PCL
PCL (Printer Command Language) generally has fewer advanced features than PostScript. However,
using PCL enables you to process most jobs faster.
1-2 CentreWare Printer Drivers for Microsoft Windows
Obtaining CentreWare Drivers
CentreWare DocuSP printer drivers that support the Microsoft Windows 2000/XP/Server 2003/Vista
environments are available for PostScript 3, PCL 5c, PCL 5e, and PCL 6 (XL). The drivers are available
either on the
CentreWare Printer Drivers CD
The installation .inf files for the Xerox system printer drivers are available in the Drivers folder on the
CentreWare Printer Drivers CD. Browse to the Drivers folder and locate the drivers you need.
NOTE: Driver availability may vary by printer model or operating system.
For updates and additional information, visit the Xerox Web site.
Downloading from the Web
CentreWare printer drivers can be downloaded from the Xerox Web site at www.xerox.com. The
installation files for all Xerox system models are also available from the Web site.
For more information on downloading drivers, see Step 1 on page 2-4.
Xerox System PPD Files
CentreWare Printer Drivers CD or by download from the Xerox Web site.
A PostScript Printer Description (PPD) file is a readable text file that provides a uniform approach to
specifying special features for printer drivers that interpret PostScript.
Xerox provides PostScript PPDs for use with generic Windows 2000 / XP / Server 2003 / Vista
PostScript printer drivers. These PPDs are available on the CentreWare CD or from the Xerox Web site.
Obtaining CentreWare Drivers 1-3
CentreWare Printer Driver Applications
The following applications are included on the CentreWare Printer Drivers CD:
Xerox Print Driver Installation utility
Admin Config Wizard
Xerox Printer Driver Installation Utility
This utility is for anyone who would like to install printer drivers directly onto a PC or network server.
Admin Config Wizard
The Admin Config Wizard is for system administrators who would like to set up standardized
configuration files, enabling users to install printer drivers quickly and easily.
Driver Documentation
The CentreWare printer drivers include the following documentation, designed to get you up and running
quickly and easily.
CentreWare Printer Drivers Guide for Windows (This guide)
This guide is intended for anyone who installs and configures CentreWare printer drivers and wants to
know more about the features available in the printer drivers.
The CentreWare Printer Drivers Guide is available on the CentreWare Printer Drivers CD in electronic
(PDF) format. You can download a free Adobe Acrobat Reader from Adobe at
www.adobe.com.
Help
The Help system is the primary source for information about using the printer drivers. You can access the
Help system through the Help buttons. Included in the Help system are feature descriptions for each
driver dialog, Xerox system information, problem-solving tips, and support information.
1-4 CentreWare Printer Drivers for Microsoft Windows
Support
Support for your CentreWare printer drivers is available both online and by telephone.
Internet Support
Please visit the Xerox Web site (www.xerox.com) for product support information, product overviews,
updates, and links to specific product sites. Printer drivers and PPDs can also be downloaded by clicking
Support & Drivers.
Telephone Support
For additional assistance, you may contact the Xerox Welcome Center by telephone to speak with a
Product Support Analyst. Locate your Xerox system serial number, and record it in the space below
before you make your call.
Xerox System Serial Number:
The Xerox Welcome Center telephone numbers are listed in the following table. If the Welcome Center
telephone number for your country is not listed, it will be provided to you when your Xerox system is
installed. For future reference, please record the telephone number in the space provided below.
Welcome Center Telephone Numbers:
UNITED STATES 800-821-2797
UNITED STATES (TTY) 800-855-2880
CANADA 800-939-3769 (800-93-XEROX)
OTHER
Additional Tips
Additional tips and technical information for printer drivers are available at the Xerox Web site. Click
Support & Drivers, identify your product, and click the Documentation link. The documents listed in
this section cover specific issues that may require special procedures or application notes regarding the
operation and configuration of your Xerox system.
Support 1-5
1-6 CentreWare Printer Drivers for Microsoft Windows
Chapter 2
Installing Windows Printer Drivers
The CentreWare printer drivers support the special features and functions of Xerox systems, enabling
fast, efficient printing from your desktop. This chapter provides installation instructions for all current
Windows environments.
What’s in this chapter:
Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2
Installing Printer Drivers on Windows Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3
Direct Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-4
Customizing the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-7
Considerations for Enterprise Technologies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-12
Point and Print Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Installing Printer Drivers on Other Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-14
Configuring Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Preconfiguring Default Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-15
Configuring Installable Options at the Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-17
About Bi-Directional Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-19
Uninstalling Windows Printer Drivers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-21
2-1
Requirements
Printer Drivers
The Xerox printer drivers require:
A maximum of 32 MB of available hard disk space per CentreWare Windows printer driver.
Internet Explorer 5.5 or higher installed on the workstation for Windows 2000, XP, Server 2003, or
Vista drivers.
Xerox Printer Driver Installation Utility
The Xerox Printer Driver Installation Utility and Admin Config Wizard require:
Administrator privileges in Windows 2000 / XP / Server 2003 / Vista.
Internet Explorer 5.5 or higher.
Service Pack 2 installed on Windows XP systems.
Service Pack 4 installed on Windows 2000 systems.
2-2 Installing Windows Printer Drivers
Installing Printer Drivers on Windows Networks
In Windows environments, you can install a Xerox printer driver by using a direct installation, a custom
installation, or a Point and Print installation.
Direct Installation
Use the Xerox Printer Driver Installation utility to install Xerox printer drivers for your network printers
quickly and easily. If you have the
the contents of the CD have been saved, you need only run the installer once per Xerox system to install
the drivers for multiple page description languages (PDLs) directly onto a PC or print server.
NOTE: You can use the Add Printer Wizard to install Xerox printer drivers, but you must install each
driver separately.
Custom Installation
System administrators can use the Admin Config Wizard to pre-configure the driver installation. Use this
wizard to control settings such as printer detection method, default printer assignment, and network
printer sharing. Set multiple installation configurations to distribute and apply the settings to individuals
or groups, as appropriate.
Copy the contents of the CentreWare Printer Drivers CD to your network. Then start the Admin
Configuration Wizard to set up a configuration file. (
perform a custom installation.)
CentreWare Printer Drivers CD or know the network location where
See Customizing the Installation on page 2-7 to
Point and Print Installation
Copy the contents of the CentreWare Printer Drivers CD to your network. Install the drivers locally and
modify the device settings and document settings (
2-15). Then copy the new configurations to the server for enterprise use (see Point and Print
Installations on page 2-14).
NOTE: It is possible to upgrade a Windows driver without uninstalling the previous version. However,
the impact of such an upgrade on system performance can be unpredictable. The most reliable way
to upgrade is to uninstall the old drivers and perform a clean installation of the new ones. For
information on uninstalling drivers,
see Uninstalling Windows Printer Drivers on page 2-21.
see Preconfiguring Default Driver Settings on page
Installing Printer Drivers on Windows Networks 2-3
Direct Installation
You can install the CentreWare printer drivers from the CD, from a location on your network that your
administrator specifies, or from a URL or intranet address
NOTE: After you start the installer, it detects the operating system of the server or workstation. If that
operating system does not meet the product requirements, the installer issues a message and exits.
This behavior would occur, for example, if you attempted to install drivers housed on a Windows 2000
server onto a client running Windows 3.1.
To install Windows printer drivers:
1 Do one of the following:
If installing from: Then:
CD-ROM Insert the CentreWare Printer Drivers CD into the CD-ROM drive. The
AutoRun program displays the available selections. Continue with Step
–or–
If the AutoRun is disabled on the workstation, open My Computer and
double-click the CD-ROM drive.
3.
Internet
a) Open a browser window and access www.xerox.com.
b) Click Support & Drivers.
c) Identify your product.
d) Click Drivers and Downloads under the printer model.
e) Choose the desired operating system and language, then click Go. The
available driver options are updated.
f) From the list of drivers, click the appropriate driver to download.
g) Read the End User License Agreement and click Accept.
h) Click Save from the File Download dialog.
i) Choose a location to download the file and click Save.
intranet Open a browser window and type the appropriate intranet address, such as
http://xyz.mycompany.com.
network location Use Windows Explorer to find the CentreWare installation files.
2 Double-click install.exe. The AutoRun program displays the available selections.
3 Click Install Drivers.
4 An administrator may have created a screen containing customized instructions for the site. If such a
screen appears, record and follow any posted instructions. Then click Next.
2-4 Installing Windows Printer Drivers
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