Xerox NC60 User Manual

The Xerox DocuPrint NC60 Network Color Laser Printer

User Guide

Version 1.0

Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

Printed in the United States of America.

XEROX® and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation. Other company trademarks are also acknowledged. PCL is a trademark of the Hewlett-Packard Company. MS, MS-DOS, Windows NT, Microsoft LAN Manager, Windows 95 and Windows 98 are trademarks of Microsoft Corporation. Adobe, Adobe Type Manager, Adobe PageMaker, and PostScript are trademarks of the Adobe Systems, Inc. TrueType and Apple ColorSync are trademarks of Apple Computer, Inc. OS/2 is a trademark of International Business Machines Corporation. SunOS and Solaris are trademarks of Sun Corporation. MacroMedia FreeHand is a trademark of MacroMedia Corporation. QuarkXpress is a trademark of Quark Corporation.

PANTONE® and other Pantone, Inc. trademarks are the property of Pantone, Inc. © Pantone, Inc., 1999

This printer contains an emulation of the Hewlett Packard PCL 5C command language (recognizes HP PCL 5C commands) and processes these commands in a manner compatible with Hewlett Packard LaserJet printer products.

This product includes an implementation of LZW licensed under U.S. Patent 4,558,302.

Changes are periodically made to this document. Technical updates will be included in subsequent editions.

Contents i

Safety Notes ................................................................. i

Note, Caution and Warning Symbols ....................................... ii

Electrical Safety ...................................................................... iii

Laser Safety ............................................................................ v

Maintenance Safety................................................................ vi

Operational Safety ................................................................ vii

Ozone Safety........................................................................... x

Chapter 1

Getting to Know Your Printer

Introduction ........................................................................ 1-2

Printer Features ................................................................... 1-3

Print Speed ...................................................................... 1-3

Resolution ........................................................................ 1-4

Resident Fonts .................................................................. 1-4

Connectivity ..................................................................... 1-5

Color Matching Systems ................................................... 1-7

Printer Driver Software ..................................................... 1-8

..................................

DocuPrint NC60 User Guide

1-1

Printer Components............................................................. 1-9

External Components ....................................................... 1-9

Interface Connectors ...................................................... 1-11

Covers............................................................................ 1-12

Internal Components...................................................... 1-14

Moving Your DocuPrint NC60............................................ 1-15

Simple Move .................................................................. 1-16

Complex Move ............................................................... 1-17

DocuPrint Documentation ................................................. 1-18

Printed Documentation .................................................. 1-18

DocuPrint NC60 CD ....................................................... 1-19

Printer Management Software CD .................................. 1-19

Using the CDs ................................................................ 1-20

Chapter 2

Loading Print Media

Recommended Media .......................................................... 2-2

Paper ............................................................................... 2-3

Transparencies ................................................................. 2-3

Labels and Envelopes........................................................ 2-3

Loading the Media Tray....................................................... 2-4

How to Load the Tray With Paper ..................................... 2-4

How to Load the Tray With Letterhead and

Three-Hole Paper.............................................................. 2-7

How to Load the Tray With Transparencies ....................... 2-8

The Manual Bypass Feeder Slot............................................ 2-9

The Manual Bypass Feeder Tray...................................... 2-10

How to Attach the Manual Bypass Feeder Tray ............... 2-11

How to Use the Manual Bypass Feeder Slot ..................... 2-12

...............................................

2-1

DocuPrint NC60 User Guide

Chapter 3

Printing

Introduction ........................................................................ 3-3

Printing Options .................................................................. 3-4

Printer Driver Options .......................................................... 3-5

PostScript Printer Driver Features ......................................... 3-8

PCL 5C Printer Driver Features ........................................... 3-38

...................................................................

PostScript vs. PCL 5C Printer Driver Feature Comparison ... 3-6

Paper/Output................................................................... 3-8

Fonts.............................................................................. 3-16

PostScript....................................................................... 3-20

Printer Configuration ...................................................... 3-26

Xerox Features ............................................................... 3-27

Graphics ........................................................................ 3-34

Layout ........................................................................... 3-37

Watermarks ................................................................... 3-37

Paper/Output................................................................. 3-38

Xerox Features ............................................................... 3-47

Graphics ........................................................................ 3-50

3-1

Fonts.............................................................................. 3-51

Overlays......................................................................... 3-54

Printer Configuration ...................................................... 3-56

Using the Control Panel ..................................................... 3-57

The Display.................................................................... 3-58

The Keys ........................................................................ 3-59

The Indicator Lights........................................................ 3-62

Menu Options ................................................................ 3-63

Print a Password Job ...................................................... 3-66

Delete a Password Job .................................................... 3-67

Print an Internal Page .................................................... 3-68

Using the Optional Media Server ....................................... 3-69

Print to File..................................................................... 3-70

How to Print From the Media Server ............................... 3-71

DocuPrint NC60 User Guide

Internet Printing ................................................................ 3-74

IPP................................................................................. 3-74

Email Send and Receive .................................................. 3-74

Chapter 4

Chapter 5

Maintaining the Printer

Regular Printer Maintenance................................................ 4-2

Cleaning the Printer ......................................................... 4-2

Replacing Toner, Oil and Other Consumables ................... 4-3

Density and Color Balance Adjustment Procedure................. 4-4

Troubleshooting

Before You Begin Troubleshooting ........................................ 5-2

Hardware......................................................................... 5-3

Software .......................................................................... 5-3

Printer Maintenance......................................................... 5-3

Consumables ................................................................... 5-3

Error Messages .................................................................... 5-4

How to Clear A Media Jam................................................... 5-5

Media Jam Areas .............................................................. 5-6

Fuser/Output Area Jam ..................................................... 5-7

Input/Transfer Drum/Print Drum Area Jam ....................... 5-9

Tray/Manual Feed Slot Jam ............................................ 5-10

......................................................

...........................................

4-1

5-1

Appendix A

DocuPrint NC60 User Guide

Print Quality Problems ....................................................... 5-11

Additional Sources of Troubleshooting Assistance ............... 5-16

Printer Specifications

Physical Specifications ......................................................... A-2

Environmental Specifications ................................................ A-3

Electrical Specifications ........................................................ A-4

Performance Specifications................................................... A-5

Controller Specifications....................................................... A-6

...............................................

A-1

Appendix B

Notices and Certifications

FCC Notices…USA ............................................................... B-2

Radio Frequency ............................................................... B-2

Certifications…Canadian..................................................... B-5

60 HZ, 115V.................................................................... B-5

European Markets ............................................................... B-6

CE Certification ................................................................ B-6

Ethernet/Token Ring Accessories ....................................... B-6

EN55022......................................................................... B-7

Safety Extra Low Voltage Safety Approval............................. B-8

.......................................

B-1

Appendix C

Printer Options

Optional Equipment ............................................................ C-2

How to Install Additional Memory ........................................ C-5

Memory Installation Procedure ......................................... C-7

........................................................

C-1

DocuPrint NC60 User Guide

Safety Notes

The Xerox DocuPrint NC60 color laser printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

Safety Notes ❖ i

Note, Caution and Warning Symbols

Throughout this User Guide and the other DocuPrint guides, several symbols are used to emphasize useful, important and critical information. They are as follows:

This symbol indicates particularly useful or helpful information about your printer.

This symbol indicates a caution against performing any action that may damage your printer or degrade performance.

ii ❖ DocuPrint NC60 User Guide

This symbol indicates a warning against performing any action that may lead to physical injury.

When used in a step, the above symbols appear smaller but are of equal importance.

Electrical Safety

• Use the power cord supplied with your DocuPrint NC60 printer.

• Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal.

• Plug the power cable directly into a properly grounded electrical outlet. Do not use an extension cord. If you do not know whether an outlet is grounded, ask an electrician to check the outlet.

You may get a severe electrical shock if you do not connect the grounding conductors correctly.

• Do not place the printer where people may step on the power cable.

• Do not place objects on the power cable.

Safety Notes ❖ iii

Electrical Safety

• Do not override or disable electrical or mechanical interlocks.

• Do not obstruct the ventilation openings. These openings are provided to prevent overheating of the printer.

Do not push objects into slots and openings on the printer. Making a contact with a voltage point or shorting out a part could result in fire or electrical shock.

• If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cable from the electrical outlet. Call an authorized Xerox service representative to correct the problem.

• If any of the following conditions occur, switch off the printer power immediately, disconnect the power cable, and call an authorized Xerox service representative.

iv ❖ DocuPrint NC60 User Guide

— The power cable is damaged or frayed.

— Liquid is spilled into the printer.

— The printer is exposed to water.

— Any part of the printer is damaged.

The power cord is attached to the printer as a plug-in device at the back of the printer. In the event it is necessary to remove all electrical power from the printer, disconnect the power cord from the power receptacle.

Laser Safety

The use of controls or adjustments, or the performance of procedures other than those specified herein, may result in a hazardous radiation exposure.

This equipment complies with all applicable safety standards. With specific regard to laser, the equipment complies with performance standards for laser products set by government agencies as a Class 1 laser product. It does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.

When performing various operator functions, you may see laser warning labels. These labels are for the service mode and are placed on or near panels or shields that require a tool for removal. These panels are not to be removed.

Safety Notes ❖ v

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

• Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition.

• Use the supplies and cleaning materials only as directed in this manual. Keep all of these materials out of the reach of children.

• Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment. Power should be OFF when performing these installation. Except for user installable options, there are no parts that you can maintain or service behind these covers.

• Follow the maintenance procedures provided in Chapter 4: Maintaining the Printer.

vi ❖ DocuPrint NC60 User Guide

Operational Safety

Your Xerox printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.

• Use the material and supplies specifically designed for your printer. The use of unsuitable materials may result in poor performance and possibly a hazardous situation.

• Follow all warnings and instructions marked on, or supplied with, the printer, options and supplies.

• Place the printer in a dust free area where the temperature range is 50° F to 90° F (10° C to 32° C) and the relative humidity is 15% to 85%.

• Choose a location for the printer allowing sufficient space around the printer for operation and maintenance. The minimum recommended room size is 10 cubic meters/353 cubic ft. or approximately 8 ft. x 8 ft. x 8 ft. / 242 cm x 242 cm x 242 cm.

• Place the printer in an area where there is adequate space for ventilation and servicing. The recommended minimal spacing for operations is 10 in. (25 cm) behind the printer, 10 in. (25 cm) on either side of the printer, and 24 in. (61 cm) in front of the printer. For Service, the suggested spacing is 4 ft. x 4 ft. (1.2m x 1.2m).

Safety Notes ❖ vii

Operational Safety

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight.

• Do not place the printer in line with the cold air flow from an air conditioning system.

• Place the printer on a level, solid surface with adequate strength for the weight of the machine. The machine weight without any packaging materials is 89 pounds (40 kg).

• The printer is heavy. Exercise care in moving or relocating the printer. Follow the recommended procedure when moving the printer from one location to another. See the section “Moving Your DocuPrint NC60” (page 1-15).

Do not tilt the printer. Tipping or moving the machine will cause fuser oil spillage, which will permanently damage your printer.

viii ❖ DocuPrint NC60 User Guide

• Do not put containers of coffee or other liquids onto the printer.

• Do not block or cover the slots and openings on the printer. Without adequate ventilation, the printer may overheat.

Be careful when working in areas identified with a warning symbol. These areas may be very hot and could cause personal injury.

Operational Safety

• Frequent operation of the on/off switch is not recommended.

• Keep hands, hair, and neckties away from the exit feed rollers.

• Do not remove a media tray while printing.

• Do not open the covers while printing.

• Do not switch off the printer power while printing.

• Do not move the printer while printing.

Safety Notes ❖ ix

Ozone Safety

This printer produces ozone during normal operation. The ozone produced is heavier than air, and the quantity is dependent on copy volume. Providing the proper environmental parameters, as specified in the Operational Safety section of these Safety Notes, ensures that concentration levels meet safe limits.

If you need additional information about ozone, request the Xerox publication, OZONE, 600P83222, from your Xerox Authorized Reseller or Xerox Support.

x ❖ DocuPrint NC60 User Guide

Getting to Know Your Printer Chapter1

Introduction ...................................................................... 1-2

Printer Features ................................................................. 1-3

Print Speed .................................................................... 1-3

Resolution ...................................................................... 1-4

Resident Fonts ................................................................ 1-4

Connectivity ................................................................... 1-5

Color Matching Systems ................................................. 1-7

Printer Driver Software ................................................... 1-8

Printer Components ........................................................... 1-9

External Components ..................................................... 1-9

Interface Connectors .................................................... 1-11

Covers .......................................................................... 1-12

Internal Components .................................................... 1-14

DocuPrint Documentation ............................................... 1-18

Printed Documentation ................................................ 1-18

DocuPrint NC60 CD ..................................................... 1-19

Using the CDs .............................................................. 1-20

Chapter 1: Getting to Know Your Printer ❖ 1-1

Introduction

In this chapter, you will become familiar with the features of your printer and learn where to locate specific printer parts.

Before you use your printer, make sure that you perform all of the steps outlined in the Quick Installation Guide that came with your printer, and connect the necessary print cables.

The Xerox DocuPrint NC60 color laser printer provides brilliant full color laser prints on ordinary paper. Recognizing that you may have special needs, Xerox offers several optional equipment items to better meet your requirements. These are explained in detail in Appendix C: Printer Options.

Xerox, or your Xerox authorized reseller, may have provided some or all of these options. First verify your exact equipment options before proceeding further. If you see features described in this section that are not available with the equipment you have, you can easily add them yourself. For more information, refer to the separate Supplies/Options Guide provided with your printer.

1-2 ❖ DocuPrint NC60 User Guide

Printer Features

Your DocuPrint NC60 has many special features that allow you to achieve the color printing results you need for your specific print job. Features vary slightly according to the options you are using and the memory installed in your printer. This section will help you become familiar with your printer's features and capabilities.

Print Speed

Print speeds for printing on standard (Letter/A4) media are as follows:

• Monochrome (Black & White):

— Fast Black mode: 16 PPM (pages per minute)

— Standard mode: 12.2 PPM

• Color (4-pass, CMYK): 3 PPM

• Fast Blue (2-pass, CK): 6.1 PPM (PostScript only)

• ZipColor (3-pass, CMY): 4 PPM (PostScript only)

• Full color transparencies: 1.7 PPM

• Monochrome transparencies: 6.1 PPM

Chapter 1: Getting to Know Your Printer ❖ 1-3

Printer Features

Resolution

Resident Fonts

The resolution of your printed image is determined by the number of printed dots per inch (dpi). The DocuPrint NC60 provides the following resolution modes:

• Standard Mode (600 x 600 x 1 dpi)

• 1200 Quality Mode (PostScript only)

The following fonts are included with your printer:

• 35 Adobe Type 1 fonts (for use with PostScript only)

• 35 Intellifonts (for use with PCL 5C and PostScript)

• 10 TrueType fonts (for use with PCL 5C and PostScript)

PostScript Level 3 provides a total of 147 downloadable fonts. These are available on the DocuPrint NC60 CD-ROM.

1-4 ❖ DocuPrint NC60 User Guide

Printer Features

Connectivity

The DocuPrint NC60 supports the Win 95/Win98 Plug & Play standards and has the following standard interfaces:

• Parallel port (IEEE 1284-B), ECP compatible

• Serial port (DB9), RS-232C

• 10 MB Ethernet (10Base-T & 10Base-2)

Optional Interfaces include:

•100 MB Ethernet

• Token Ring (UTP & DB9)

The following network Operating Systems are supported:

•Novell

— NetWare 3.1x, 4.1x (NDS & BEM), 5.0 (NDS & BEM)

—NDPS 1.1

•Microsoft

— Windows for Workgroups 3.1x (Peer-to-peer)

— Windows 95 (Peer-to-peer)

— Windows 98 (Peer-to-peer)

— Windows NT 3.51 and 4.0

•UNIX

—Sun OS 4.x

—Sun Solaris 2.4+

—HP/UX 9.x+

—IBM AIX 4.x

Chapter 1: Getting to Know Your Printer ❖ 1-5

Printer Features

•IBM

—Warp Server 4.0

—LAN Server 4.0

— OS/2 Warp 4.0 (Peer-to-peer)

— OS/2 Warp Connect 3.0 (Peer-to-peer)

•Apple

— AppleTalk

The following network protocols are supported:

• Novell IPX

• AppleTalk (EtherTalk/TokenTalk)

•NetBEUI

•TCP/IP

•SNMP

• DLC/LLC

• HTTP

1-6 ❖ DocuPrint NC60 User Guide

Printer Features

Color Matching

Systems

The following host-based color matching systems can be used with the DocuPrint NC60:

•PANTONE

• Apple ColorSync 2.0 and 2.5

• Windows Image Color Matching (ICM) 1.0 and 2.0

For more detailed information on printer specifications and connectivity, consult the System Administrator Guide on the DocuPrint CD.

Chapter 1: Getting to Know Your Printer ❖ 1-7

Printer Features

Printer Driver

Software

The printer driver is a piece of software that is loaded on your workstation. Use of the proper printer driver for your operating system and printer model is essential for getting the best in color printing. It is important for two reasons:

1. Printer drivers provide access to features unique to your printer. Although there are many print options and features that are a part of the software applications you use, your printer also contains many distinctive features of its own. For example, your DocuPrint NC60 drivers enable you to use the Xerox Intelligent Color feature that is available in your printer.

2. To print effectively, it is necessary for you to install the correct printer driver. You can use either the PostScript printer driver (recommended) or the PCL 5c printer driver. The PostScript printer driver allows access to more of the exclusive and powerful Xerox printing features. For more information about available drivers and operating systems supported by your DocuPrint NC60, see the System Administrator Guide on the DocuPrint CD.

1-8 ❖ DocuPrint NC60 User Guide

Application specific files that enable you to use your DocuPrint NC60 with PageMaker, FreeHand, and QuarkXpress are included in the installation software.

Printer Components

External Components

Front View

Fuser Cover

Control Panel

Media Server (optional)

Manual Bypass Feeder Slot

Manual Bypass Feeder Guide

Tray 1

Media Exit Area

Top Rear Cover Release

Front Cover

Front Cover Releases (2)

• Optional Lower Feeder not shown (see

Appendix C: Printer

Options

Use Figures 1.1 and 1.2 to identify the main exterior components of your DocuPrint NC60.

Figure 1.1 Printer Components, Front View

1 7

Chapter 1: Getting to Know Your Printer ❖ 1-9

Printer Components

Rear View

Figure 1.2 Printer Components, Rear View

Power Cord Receptacle

On/Off Switch

Lower Feeder Electrical

Connection

Safety Certification and

Voltage Information Label

Controller Pullout Panel

Screws

Interface Connectors

(see page 1-11)

1-10 ❖ DocuPrint NC60 User Guide

Printer Components

Interface Connectors

Network Indicator

LEDs

Ethernet (10MB)

BNC

RJ45

Parallel

P1284B

Serial

DB9

Options

Ethernet (10/100)

RJ45

Token Ring

DB9

RJ45

Your printer interface connectors are located on the back of the printer as shown in Figure 1.3. Your printer comes equipped with a standard Centronics parallel connector, serial connector, and 10 MB Ethernet. In addition, space is provided for an optional Network Interface card (either Ethernet 10/100 or Token Ring).

Figure 1.3 Connection Interface Area

The installation of the optional 10/100 Ethernet card or Token Ring card will disable the standard 10 MB Ethernet connector.

Detailed information about Network Interface Connectivity can be found in the Technical Information Guide on the Printer Management Software CD.

Chapter 1: Getting to Know Your Printer ❖ 1-11

Printer Components

Covers

The DocuPrint NC60 has three covers, which are identified in Figure 1.1 on page 1-9. Use the following instructions to open each cover and gain access to the internal components of your printer.

To Open the Front Cover:

Simultaneously grasp the two latches, located on the front

cover, and pull up to release them.

Do not attempt to open the Front Cover if the paper tray is partially removed. Permanent damage will occur.

Gently pull the cover up and toward you until it rests in a

lowered position.

1-12 ❖ DocuPrint NC60 User Guide

Do not leave the covers open for an extended period of time. Prolonged exposure to light will damage the print drum.

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