Xerox N2025, N2825 User Manual

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The Xerox DocuPrint N2025/N2825 Network Laser Printer

System Administrator Guide

Copyright protection claimed includes all forms and matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

Printed in the United States of America.

XEROX® and all Xerox product names and product numbers mentioned in this publication are registered trademarks of the Xerox Corporation. Other company trademarks are also acknowledged. PCL is a trademark of the Hewlett-Packard Company. MS, MS-DOS, Windows NT, Microsoft LAN Manager, Windows 95 and Windows 98 are trademarks of Microsoft Corporation. Adobe and PostScript are trademarks of Adobe Systems, Inc. TrueType is a trademark of Apple Computer, Inc. OS/2 is a trademark of International Business Machines Corporation. SunOS and Solaris are trademarks of Sun Corporation.

This printer contains an emulation of the Hewlett Packard PCL5e and PCL6 command language (recognizes HP PCL 5e and PCL 6 commands) and processes these commands in a manner compatible with Hewlett Packard LaserJet printer products.

This product includes an implementation of LZW licensed under U.S. Patent 4,558,302.

Changes are periodically made to this document. Technical updates will be included in subsequent editions.

Contents i

Safety Notes ................................................................. i

Note, Caution and Warning Symbols ....................................... ii

Electrical Safety ...................................................................... iii

Laser Safety ............................................................................v

Maintenance Safety................................................................ vi

Operational Safety ................................................................ vii

Ozone Safety...........................................................................x

Chapter 1

Configuring the Printer

Using the Control Panel ....................................................... 1-3

The Display...................................................................... 1-4

The Indicator Lights.......................................................... 1-5

The Keys .......................................................................... 1-6

Navigating the Menu System............................................... 1-8

Menu Symbols ................................................................. 1-9

Setting a Menu Option ................................................... 1-10

Access to Special Operating Modes ................................. 1-12

Control Panel Locks ........................................................ 1-13

...........................................

System Administrator Guide

1-1

Using the Menu System ..................................................... 1-14

Menu System Overview .................................................. 1-14

Job Menu ....................................................................... 1-16

Password Menu.............................................................. 1-19

Password Menu.............................................................. 1-20

Tray Menu ..................................................................... 1-22

PCL Menu ...................................................................... 1-34

System Menu ................................................................. 1-41

Parallel Menu................................................................. 1-54

Serial Menu.................................................................... 1-57

USB Menu...................................................................... 1-61

Ethernet Menu ............................................................... 1-64

Token Ring Menu ........................................................... 1-78

Novell Menu .................................................................. 1-94

Print Menu................................................................... 1-102

Reset Menu .................................................................. 1-108

Configuring Automatic Tray Switching ............................. 1-112

Tray Sequence Settings................................................. 1-114

Chapter 2

System Administrator Guide

Paper Handling Exception Conditions............................ 1-115

Tray Sequence Rules ..................................................... 1-117

Tray Sequence Examples............................................... 1-118

Paper Size/Type Mismatch ........................................... 1-119

Configuring Output Offsetting ......................................... 1-120

Examples ..................................................................... 1-121

Configuring Duplex Printing............................................. 1-122

Configuring Custom Paper Sizes....................................... 1-124

Special Media Printing ..................................................... 1-126

Managing Printer Usage

Using CentreWare DP .......................................................... 2-2

CentreWare Internet Services ............................................... 2-4

Setup ............................................................................... 2-4

.........................................

2-1

Chapter 3

Using the Hard Drive and Flash Memory

Hard Drive/Flash Memory Considerations............................. 3-2

Disk Initialization ............................................................. 3-2

Flash Initialization ............................................................ 3-2

Downloading Fonts, Forms and Macros................................ 3-3

Font Download Utility....................................................... 3-3

PCL 5e Driver ................................................................... 3-4

FSDOWNLOAD Command ............................................... 3-5

FSDELETE Command ........................................................ 3-8

Using the Hard Drive for Secure and Proof Jobs .................... 3-9

Creating Secure Jobs......................................................... 3-9

Creating Proof Jobs......................................................... 3-11

Printing or Deleting Secure or Proof Jobs ......................... 3-13

.................

3-1

Chapter 4

Chapter 5

Chapter 6

Maintaining the Printer

Regular Printer Maintenance................................................ 4-2

Cleaning the Printer ......................................................... 4-2

Replacing the Laser Print Cartridge ...................................... 4-3

Maintenance Kit Instructions ............................................... 4-6

Replacing the Bias Transfer Roller ..................................... 4-7

Replacing the Fuser ........................................................ 4-10

Replacing the Feed Rollers in the 2,000 Sheet Feeder .......... 4-13

Troubleshooting

Before You Begin Troubleshooting ........................................ 5-2

Hardware......................................................................... 5-3

Software .......................................................................... 5-3

Printer Maintenance......................................................... 5-3

Consumables ................................................................... 5-3

Control Panel Messages ....................................................... 5-4

......................................................

Installing Printer Options

...........................................

........................................

4-1

5-1

6-1

Optional Equipment ............................................................ 6-3

System Administrator Guide

500 Sheet Feeder................................................................. 6-6

Precautions ...................................................................... 6-7

Installing One Feeder........................................................ 6-8

Installing Two Feeders .................................................... 6-11

Removing a Feeder ......................................................... 6-15

2,000 Sheet Feeder............................................................ 6-17

Precautions .................................................................... 6-18

Installing........................................................................ 6-19

Removing....................................................................... 6-22

Offset Catch Tray .............................................................. 6-24

Installing........................................................................ 6-24

Removing....................................................................... 6-28

Duplex Unit ....................................................................... 6-32

Installing........................................................................ 6-32

Removing....................................................................... 6-35

Hard Disk Drive ................................................................. 6-37

Installing........................................................................ 6-37

Removing....................................................................... 6-41

System Administrator Guide

Interface Card ................................................................... 6-44

Installing........................................................................ 6-44

Removing....................................................................... 6-48

Additional Memory ............................................................ 6-52

Installing or Removing .................................................... 6-52

Safety Notes

Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer.

Safety Notes ❖ i

Note, Caution and Warning Symbols

Throughout this System Administrator Guide, several symbols are used to emphasize useful, important and critical information. They are as follows:

This symbol indicates particularly useful or helpful information about your printer.

This symbol indicates a caution against performing any action that may damage your printer or degrade performance.

ii ❖ System Administrator Guide

This symbol indicates a warning against performing any action that may lead to physical injury.

When used in a step, the above symbols appear smaller but are of equal importance.

Electrical Safety

• Use the power cord supplied with your printer.

• Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal.

• Plug the power cable directly into a properly grounded electrical outlet. Do not use an extension cord. If you do not know whether an outlet is grounded, ask an electrician to check the outlet.

You may get a severe electrical shock if you do not connect the grounding conductors correctly.

• Do not place the printer where people may step on the power cable.

• Do not place objects on the power cable.

• Do not obstruct the ventilation openings. These openings are provided to prevent overheating of the printer.

Do not push objects into slots and openings on the printer. Making a contact with a voltage point or shorting out a part could result in fire or electrical shock.

Safety Notes ❖ iii

Electrical Safety

• If you notice unusual noises or odors, switch off the printer power immediately. Disconnect the power cable from the electrical outlet. Call an authorized service representative to correct the problem.

• If any of the following conditions occur, switch off the printer power immediately, disconnect the power cable, and call an authorized service representative.

— The power cable is damaged or frayed.

— Liquid is spilled into the printer.

— The printer is exposed to water.

— Any part of the printer is damaged.

The power cord is attached to the printer as a plug-in device at the back of the printer. In the event it is necessary to remove all electrical power from the printer, disconnect the power cord from the power receptacle.

iv ❖ System Administrator Guide

Laser Safety

The use of controls or adjustments, or the performance of procedures other than those specified herein, may result in a hazardous radiation exposure.

This equipment complies with all applicable safety standards. With specific regard to laser, the equipment complies with performance standards for laser products set by government agencies as a Class 1 laser product. It does not emit hazardous light; the beam is totally enclosed during all modes of customer operation and maintenance.

When performing various operator functions, you may see laser warning labels. These labels are for the service mode and are placed on or near panels or shields that require a tool for removal. These panels are not to be removed.

Safety Notes ❖ v

Maintenance Safety

• Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer.

• Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition.

• Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment. Power should be OFF when performing these installations. Except for user installable options, there are no parts that you can maintain or service behind these covers.

vi ❖ System Administrator Guide

Operational Safety

Your printer and supplies were designed and tested to meet strict safety requirements. These include safety agency examination, approval, and compliance with established environmental standards.

Your attention to the following safety guidelines will help to ensure the continued safe operation of your printer.

• Use the material and supplies specifically designed for your printer. The use of unsuitable materials may result in poor performance and possibly a hazardous situation.

• Follow all warnings and instructions marked on, or supplied with, the printer, options and supplies.

• Place the printer in a dust free area where the temperature range is 41° F to 95° F (5° C to 35° C) and the relative humidity is 15% to 85%.

• Place the printer in an area where there is adequate space for ventilation, operation and servicing. The recommended minimal spacing is 24 in. (600 mm) in front of and behind the printer, and 8 in. (200 mm) on each side of the printer.

Safety Notes ❖ vii

Operational Safety

• Do not place the printer near a heat source.

• Do not place the printer in direct sunlight.

• Do not place the printer in line with the cold air flow from an air conditioning system.

• Place the printer on a level, solid surface with adequate strength for the weight of the machine. The base printer weight without any packaging materials is 60 pounds (27 kg).

• The printer is heavy. Exercise care in moving or relocating the printer. Follow the recommended procedure when moving the printer from one location to another.

• Do not put containers of coffee or other liquids onto the printer.

• Do not block or cover the slots and openings on the printer. Without adequate ventilation, the printer may overheat.

viii ❖ System Administrator Guide

Be careful when working in areas identified with a warning symbol. These areas may be very hot and could cause personal injury.

Operational Safety

• Frequent operation of the on/off switch is not recommended.

• Keep hands, hair, jewelry, and neckties away from the exit feed rollers.

• Do not remove a media tray while printing from that tray.

• Do not open the covers while printing.

• Do not switch off the printer power while printing.

• Do not move the printer while printing.

Safety Notes ❖ ix

Ozone Safety

This printer produces very low (< 0.01 ppm) ozone during normal operation. The ozone produced is heavier than air, and the quantity is dependent on print volume. Providing the proper environmental parameters, as specified in the Operational Safety section of these Safety Notes, ensures that concentration levels meet safe limits.

x ❖ System Administrator Guide

Configuring the Printer Chapter1

Using the Control Panel ..................................................... 1-3

The Display .................................................................... 1-4

The Indicator Lights ........................................................ 1-5

The Keys ........................................................................ 1-6

Menu Symbols ............................................................... 1-9

Navigating the Menu System ............................................. 1-8

Setting a Menu Option ................................................. 1-10

Access to Special Operating Modes ............................... 1-12

Control Panel Locks ...................................................... 1-13

Using the Menu System ................................................... 1-14

Menu System Overview ................................................ 1-14

Job Menu ..................................................................... 1-16

Password Menu ............................................................ 1-20

Tray Menu ................................................................... 1-22

PCL Menu .................................................................... 1-34

System Menu ............................................................... 1-41

USB Menu .................................................................... 1-61

Parallel Menu ............................................................... 1-54

Serial Menu .................................................................. 1-57

Ethernet Menu ............................................................. 1-64

Chapter 1: Configuring the Printer ❖ 1-1

Configuring the Printer

Token Ring Menu ......................................................... 1-78

Novell Menu ................................................................ 1-94

Print Menu ................................................................. 1-102

Reset Menu ................................................................ 1-108

Configuring Automatic Tray Switching ........................... 1-112

Configuring Output Offsetting ....................................... 1-120

Configuring Duplex Printing ........................................... 1-122

Configuring Custom Paper Sizes ..................................... 1-124

Special Media Printing ................................................... 1-126

1-2 ❖ System Administrator Guide

Using the Control Panel

The printer’s Control Panel (Figure 1.1) serves several purposes:

• It displays information about the status of the printer (or the job in process).

• It provides the means for changing printer settings to control how the printer operates.

• It allows you to print reports and password-protected pages stored on the optional hard drive.

Using the Control Panel

The display

Online indicator light

Form Feed indicator light

Fault indicator light

Data indicator light

Online key

Password #0

Enter key

Password #4

Menu Up key

Password #1

Menu Down key

Password #5

Item Up key

Password #2

Item Down key

Password #6

Valu e Up ke y

Password #3

Valu e Down ke y

Password #7

Your Control Panel may look different.

Figure 1.1 Control Panel

3 4 52

6 8

131197

Chapter 1: Configuring the Printer ❖ 1-3

Using the Control Panel

The Display

The Control Panel's display performs two functions.

• It informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process, and so on. For example, when you turn on the printer, the display will show:

Ready

This message appears whenever the printer is online and ready to accept print jobs. The display will also show:

Processing...

when processing data, and:

Waiting

when waiting for more data.

• It presents a hierarchy of menu options and settings to configure and control the printer.

1-4 ❖ System Administrator Guide

For example, when you press Menu Up or Menu Down, the display will show:

Menus

Item

(such as System Menu or Job Me nu)

See the section “Menu System Overview” (page 1-14) for information on the Menu system hierarchy.

Using the Control Panel

The Indicator Lights

The Control Panel contains four indicator lights. Table 1.1 describes the function of each light.

Table 1.1 Indicator lights and their functions

Light Description

Online (Green)

Form Feed (Green)

Fault (Amber)

Data (Green)

Lights when the printer is online.

Flashes when the printer is transitioning from online to offline or to indicate that a print job is being processed.

Lights when the printer experiences a form feed timeout—that is, when a PCL job has formatted a partial page, the printer is waiting for more data in order to continue processing the job, and a 15 second timeout period has expired with no new data arriving in the input buffer. This timeout applies to all ports.

When lit, you can print a partial page by entering the Job menu, scrolling to the Form Feed item and pressing Enter. When not in the menu system, a partial page can be printed by pressing Enter. PostScript does not print partial pages and consequently the Form Feed light is not turned on.

Lights whenever operator intervention is required in order to allow printing to continue.

Flashes to indicate that a print job is being received and/or processed by either PostScript, PCL or PJL. In the case of proof or secure jobs, the print job is received but is not processed until the required password is entered at the Control Panel, at which time the indicator flashes to indicate processing.

Chapter 1: Configuring the Printer ❖ 1-5

Using the Control Panel

The Keys

The Control Panel keypad consists of eight keys, identified with international symbols and/or labeled in English. The keys are also numbered 0 - 7 for use when entering passwords.

Table 1.2 describes the function of each key.

Table 1.2 Control Panel keys and their functions

Key Description

Online

Enter

• If the Printer is online and not in the menu system, takes the printer offline. All pages currently in the paper path are printed and then printing pauses until the printer is brought online again.

• If the printer is online and in the menu system, exits the menu system.

• If the printer is offline and not in the menu system, brings the printer online.

• If the printer is offline and in the menu system, exits the menu system and brings the printer online.

• If the current display is a value for an item, causes the value to be entered as the current default value for this item.

• If the current display is an action to be invoked (e. g. “PCL Font List”, “Restart Printer”), causes the action to occur.

• If not in the menu system, and the “Form Feed” LED indicates that a partial page exists, causes an implied PCL reset and the partial page is ejected.

• If a paper mismatch condition exists, and a request to use an alternate paper is displayed, causes printing on the paper currently loaded in the selected tray (Print Anyway).

Menu Up

1-6 ❖ System Administrator Guide

• If not in the menu system, enters the menu system and displays the first menu.

• If in the menu system, causes the Control Panel to scroll through the menus in order bottom to top.

Table 1.2 Page 1 of 2

Using the Control Panel

Table 1.2 Control Panel keys and their functions

(continued)

Key Description

Menu Down

Item Up

Item Down

Value Up

Value Down

• If not in the menu system, enters the menu system and displays the first menu.

• If in the menu system, causes the Control Panel to scroll through the menus in order top to bottom.

• If in the menu system, causes the Control Panel to scroll through the items in the current menu in order from bottom to top.

• If not in the menu system, this key is ignored.

• If in the menu system, causes the Control Panel to scroll through the items in the current menu in order from top to bottom.

• If not in the menu system, this key is ignored.

• If in the menu system, and an item is displayed, causes the Control Panel to scroll through the values for the current item in order bottom to top, and displays the default value for the current item. When setting a numeric value, increases the value by the step amount. It is subject to auto-repeat if held down by more than 1 second.

• If not in the menu system, and a paper mismatch condition does not exist, this key is ignored.

• If a paper mismatch condition exists, scrolls through the alternate paper that may be used instead of the requested paper.

• If in the menu system, and an item is displayed, causes the Control Panel to scroll through the values for the current item in order top to bottom, and displays the default value for the current item. When setting a numeric value, decreases the value by the step amount. It is subject to auto-repeat if held down by more than 1 second.

• If not in the menu system, and a paper mismatch condition does not exist, this key is ignored.

• If a Paper Mismatch condition exists, pressing this key scrolls through the alternate paper that may be used instead of the requested paper.

Table 1.2 Page 2 of 2

Chapter 1: Configuring the Printer ❖ 1-7

Navigating the Menu System

The Control Panel contains the following menu structure. Press Menu Up or Menu Down to access the Main Menu. Each of the submenus may have other submenus, settings, actions or functions.

•Job Menu

• Password Menu

•Tray Menu

•PCL Menu

•System Menu

• Parallel Menu

• Serial Menu

•USB Menu

•Ethernet Menu

•Token Ring Menu

• Novell Menu

• Print Menu

•Reset Menu

The Reset Menu is included in the menu list by simultaneously holding down Online and Enter when the printer is being powered up. See the section “Reset Menu” (page 1-108) for more information.

1. When the Hard Drive is installed.

2. When the Serial option is installed.

3. Not available when the Token Ring Card is installed.

4. When the Token Ring Card is installed.

1-8 ❖ System Administrator Guide

Navigating the Menu System

Menu Symbols

Two menu symbols (= and *) are used to furnish information about menus and settings. The purpose of each symbol is described in Table 1.3 below.

Table 1.3 Symbols found in the Control Panel Menu systems

Symbol Purpose Example

When at a point where a value may be changed, the item name is displayed on the top line with the character position, and the selected value is displayed on the bottom line.

The example at the right tells you that Language is an option that takes a specific setting. One setting for the Language option is Français. Another setting is English. (The list of available settings is displayed one setting at a time on the bottom line of the display as you press

Down

When first arriving at a point where a setting may be changed, the current value is displayed on the bottom line and a symbol appears next to it in the last character position. Pressing Up Value or Down Value scrolls through the possible values. Whenever the current value is displayed, the the last character position. Pressing Enter causes the display in the last character position for the new value. Since pressing Enter causes the display to indicate the current menu and current item, the asterisk may not be seen until the item and current value is displayed again by pressing a Value key.

The example at the right tells you that Language is currently set to English.

symbol in the last

Val u e Up

is displayed in

Val ue

Language = Français

Language = English *

Chapter 1: Configuring the Printer ❖ 1-9

Navigating the Menu System

Setting a

Menu Option

To set an option or to invoke a function, follow the steps below:

Press Menu Up or Menu Down to scroll through the

available submenus until you locate the one you want.

You will see:

Menus

Menu Name

Where

Press Item Up or Item Down to scroll through the items

of the submenu (all submenus except the Password Menu).

You will see:

Menu Name

is the current submenu displayed.

Item Name

Where Job, Print and Reset Menus, the bottom line of the display indicates the action to be taken (e.g., Config. Sheet or PCL Font List).

Item Name

is the current item displayed. For the

1-10 ❖ System Administrator Guide

Navigating the Menu System

Press Value Up or Valu e D ow n to select the appropriate

value for this item.

You will see:

Item Name =

Current Value

If a list of many values exists (e.g., 1 through 99 for number of copies), you can scroll quickly by holding down Va l u e Up or Value Down.

When you see the value you want, press Enter to accept it.

If necessary, repeat Steps 1 through 3 to go through other

menus, options, actions, functions and values.

After you press Enter to accept a value, the menu will display:

Menu Name

Item Name

You may either continue to work in the Menu system by repeating the steps above, or exit and return to normal operation by pressing Online.

If you press Online at any time prior to pressing Enter the new value will not be saved and the Menu system is exited.

The printer automatically exits the Menu system after 60 seconds of inactivity (i.e., no key has been pressed).

Chapter 1: Configuring the Printer ❖ 1-11

Navigating the Menu System

Access to Special

Operating Modes

The printer may be placed in special diagnostic or other operating modes by turning on power while holding down two keys on the Control Panel. The following are the key combinations for each mode:

Table 1.4 Access to special operating modes

Key Combinations Mode

On-line and Enter (Keys numbered 0 and 4)

Menu Up and Menu Down (Keys numbered 1 and 5)

Enables the “Reset” menu.

Forces the “Software Update” mode on the Parallel port.

1-12 ❖ System Administrator Guide

Navigating the Menu System

Control Panel Locks

Some of the menus in the Control Panel may be “locked” to prevent unauthorized access and changes to system parameters. This is accomplished with the PJL “CPLOCK” command. If the user scrolls to a locked menu, pushing either “Item” key will cause the menu name to appear on the top line, and “Menu Locked” to appear on the second line. Menus are unlocked only with the corresponding PJL “CPLOCK” command. Only the following menus are available from the Control Panel when locked:

•Job Menu

• Password Menu (if optional Hard Drive is installed)

•Tray Menu

• Print Menu

•Reset Menu

If you do not want users to have access to the Reset Menu, power OFF and power ON the printer.

Chapter 1: Configuring the Printer ❖ 1-13

Using the Menu System

Menu System

Overview

The Main Menu is a system of submenus, each containing options designed to configure the printer for your environment. The Main Menu hierarchy is depicted in Table 1.5 on page 1-15.

In this chapter, a boldfaced value followed by an asterisk (*) indicates the factory default for that value. See the section “Reset Menu” (page 1-108) for information on how to revert to factory settings.

1-14 ❖ System Administrator Guide

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