Xerox N17, N17b User Manual
The Xerox
DocuPrint N17 and
N17b Network Laser
Printers
User Guide
Ve rs ion 1 .8
Copyright © 1998, 1999 Xerox Corporation. All Rights Reserved.
Copyright protection claimed includes all forms of matters of
copyrightable materials and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material
generated from the software p rograms w hich are displayed on the s creen
such as styles, templates, icons, screen displays, looks, etc.
XEROX®, The Document Company®, the stylized X, DocuPrint, and
N17 are trademarks of Xerox Corporation or its subsidiaries.
Adobe® and PostScript® are trademarks of Adobe Systems
Incorporated.
PCL, HP, and LaserJet are trademarks of Hewlett-Packard Company.
IBM is a trademark of International Business Machines Corporation.
Microsoft, Microsoft Windows, Microsoft Word, MS, and MS-DOS are
trademarks of Microsoft Corpor a tion. U nive r s is a tra dem ar k of L inotyp e
AG or its subsidiaries. WordPerfect is a trademark of Corel Corporation.
Centronics is a trademark of Centronics Corporation. Macintosh and
TrueType are trademarks of Apple Co mpu ter, Incorporated. OnP age is a
trademark of COMPUTER:ap plications , In c. A ll othe r pro duc t na me s are
trademarks/tradenames of their respective owners.
PCL, PCL 5e and PCL 6 are trademarks of Hewlett Packard Company.
This printer contains an emulation of the Hewlett Packard PCL 5e and
PCL 6 command languages, recognizes HP PCL 5e and PCL6
commands, and processes these commands in a manner comparable
with Hewlett Packard LaserJet printer products.
Notice
This product includes an implementation of LZW licensed under U.S.
Patent 4.558.302.
Specifications described in this publi cation are subject to change withou t
notice. Use of some features may be limited by your hardware or
software configuration. Contact your dealer, Xerox, or Xerox Limited for
details.
Table of Contents i
Chapter 1
Chapter 2
Getting Started
DocuPrint N17 and N17b Models....................................1-2
User Documentation Roadmap.......................................1-3
Printed Documentation....................................................1-3
DocuPrint N17 Product CD............................................... 1-4
Using the CDs..................................................................1-5
How Much of This Book Must I Read?............................ 1-6
Printer Components.........................................................1-7
Installing Your Printer......................................................1-8
Printing a Configuration Sheet .....................................1-10
Printer Management Software and Drivers
Using CentreWare DP with the DocuPrint N17..............2-2
DocuPrint N17 PCL Printer Drivers..................................2-3
DocuPrint N17 PostScript Printer Drivers .......................2-4
Driver Features.................................................................2-5
Installing CentreWare and Drivers..................................2-7
Configuring Your Drivers.................................................. 2-7
.................................... ...........................
.............
1-1
2-1
DocuPrint N17/N17b User Guide ❖ TOC-1
Chapter 3
Using the Control Panel
.................................. ..............
Control Panel Features.....................................................3-2
The Display... ....... ...... ....... ...... ...... ....... ...... ....... ............... 3-3
Menu Options...................................................................3-4
3-1
Chapter 4
Chapter 5
Paper Loading and Orientation
.................................. .
Selecting Paper.................................................................4-2
Storing Paper....................................................................4-5
Loading Paper.................... ...... ....................................... .. 4- 6
Using Tray 1..................................................................... 4-6
Using the MBF ................................................................. 4-9
Using the 500-sheet Paper Deck and Cassette................ 4-14
Using the High Capacity Feeder...................................... 4-17
Using the Envelope Feeder............................................. 4-20
Automatic Tray Switching............................................. 4-22
Paper Size/Type Mismatch..............................................4-23
Duplex (Two-Sided) Printing......................................... 4-24
Print Orientation and Control Panel Settings................... 4-25
Clearing Jams and Jam Recovery
................................
Paper Jams........................................................................5-2
What Causes a Paper Jam? .............................................. 5-2
Clearing Paper Jams......................................................... 5-3
Tray 1 Jam....................................................................... 5-7
4-1
5-1
MBF Jam..........................................................................5-8
Tray 2 Jam with 500-sheet Paper Deck and Cassette ........ 5-9
Tray 3 Jam with 500-sheet Paper Deck and Cassette ...... 5-10
Tray 2 or Tray 3 Jam with 2,000-sheet HCF .................... 5-11
Envelope Feeder Jam......................................................5-12
OCT Jam. ...... ....... ...... ....... ...... ...... ....... ...... ....... ...... ....... 5-13
Duplex Module Jam ....................................................... 5-14
Paper Exit Jam................................................................ 5-15
EP Cartridge Jam............................................................ 5-16
TOC-2 ❖ DocuPrint N17/N17b User Guide
Paper Mismatch Jam...................................................... 5-17
Misfeed Jam at Startup.................................................. 5-18
Fuser Jam....................................................................... 5-19
Chapter 6
Chapter 7
Chapter 8
Appendix A
Replacing Consumab les
................................................
Replacing the EP Cartridge.............................................. 6-2
Replacing the Fuser Cartridge/BTR..................................6-5
Troubleshooting
.............................................................
Diagnostic Message Display............................................ 7-2
Printer Operation Problems.............................................7-3
References
...................................... .................... ..............
Further References...........................................................8-2
CE Declaration
...................................... ..........................
6-1
7-1
8-1
A-1
DocuPrint N17/N17b User Guide ❖ TOC-3
TOC-4 ❖ DocuPrint N17/N17b User Guide
Getting Started
DocuPrint N17 and N17b Models .................................. 1-2
User Documentation Roadmap .................................... . 1-3
How Much of This Book Must I Read? .................. ........ 1-6
Printer Components ............................................... ........ 1-7
Installing Your Printer .................. ............. ............. ........ 1-8
Printing a Configuration Sheet ................................... 1-10
Chapter1
Chapter 1: Getting Started ❖ 1-1
DocuPrint N17 an d N17b Models
DocuPrint N17
and N17b
Models
This book is for use with both the Xerox DocuPrint N17
and DocuPrint N17b Network Laser Printers. The
DocuPrint N17 contains all the components of the
DocuPrint N17b, plus the following:
• Ethernet 10Base2 and 10BaseT
• Audible buzzer
As this guide serves both printers, the DocuPrint N17b
will hereafter be referred to as the DocuPrint N17 except
in situations where information is specific to either
printer.
1-2 ❖ DocuPrint N17/ N17b U ser Guide
User Documentation Roadmap
User
Documentation
Roadmap
Printed
Documentation
Your DocuPrint N17 printer is packaged with
documentation in both printed form and on CD. There are
two CDs:
Product CD
•
printer drivers.
Printer Management Software CD
•
various Xerox-provided client software and the
documentation for it.
This section serves as a roadmap for the printed and CD
documentation
Your DocuPrint N17 printer was packaged with the
following pieces of printed documentation:
Quick Install Guide
•
printer up and running.
User Guide
•
basic information needed to use your printer. (More
detailed user information is contained in the System
Administrator G uide on your Product CD.)
Quick Network Install Guide
•
you how to connect your printer to a network in your
specific environment. (M ore detail ed Networ k /
Environment information is conta ined in th e Technical
Information Guide on your Product CD.)
, which contains documentation and
, which contains
, which shows you how to get your
(this book), which provides you with the
, which briefly shows
Chapter 1: Getting Started ❖ 1-3
User Documentation Roadmap
DocuPrint N17
Product CD
Y o ur Do cuPr int N1 7 pri nt er wa s al so pac kag ed wit h a CD
that contains the following pieces of information:
User Guide
•
• Quick Network Install Guide
• System Administrator Guide
• Technical Information Guide
• A procedure to upgrade your printer software
The System Administrator Guide contains the following
information should you require it:
• Printer installation instructions, in Chapter 1.
• Installation instructions for all DocuPrint N17 options,
in Appendix C.
• Installation instructions for the EP cartridge and BTR
replacement, in Appendix B.
The System Administrator Guide also contains a
considerable amount of more detailed user information.
DocuPrint N17 printer drivers are also contained on the
Product CD. The majority of driver documentation is
provided via the Help files included with the drivers.
(electronic version of this book)
Sinced both the Product CD and the Print er Manage ment
Software CD contain so much important information,
please ensure that you save them and keep them in a safe
place.
1-4 ❖ DocuPrint N17/ N17b U ser Guide
User Documentation Roadmap
Using the CDs
The documentation on the Product CD is provided as PDF
files, which are opened in Adobe Acrobat Reader
(provided on the CD if you do not already have it
installed). These files contain hypertext links that enable
you to jump from the Table of Contents or Index directly
to the page where you are looking for information, as well
as from page to page where information is
cross-referenced. Simply move the cursor over a
hypertext link and it changes to a pointing finger. Then
click on the link to jump to the link’s destination.
The PDF files also enable you to print the specific pages
you need, rather than printing an entire chapter or
manual.
Both the Product CD and the Printer Man agement CD are
provided with installation booklets in their respective
jewel cases. You can also refer to the ReadMe files on the
CDs for more information.
Chapter 1: Getting Started ❖ 1-5
How Much of Thi s Book Must I Read?
How Much of
This Book Must I
Read?
Use this book as a reference for:
• Getting Started (Chapter 1: Getting Started)
• Information about CentreWare and installing printer
drivers (Chapter 2:Printer Management Software and
Drivers)
• Instructions on using the Control Panel
(Chapter 3: Using the Control Panel)
• Paper specifications, loading paper, and duplex
printing (Chapter 4: Paper Loading and Orientation)
• Clearing Jams(Chapter 5 : Clearing Jams and
Jam Recovery)
• Replacing Your Toner Cartridge and Fuser Cartridge/
BTR (Chapter 6: Replacing Your Toner Cartridge)
• Troubleshooting printing problems if they occur
(Chapter 7: Troubleshooting)
• Further References (Chapter 8: References)
1-6 ❖ DocuPrint N17/ N17b U ser Guide
Printer Components
Printer
Components
Front View
1
Control Panel Display
2
Control Panel Keypad
3
Recessed Grip
4
Power Switch
5
Standard Outpu t Bin
6
Front Cover
7
Front Cover Release Button
8
MBF (Multi-bypass Tray)
9
MBF Release Point
10
Tray 1
Rear View
1
Option Interface Cover
2
Rear Cover
3
Power Inlet
4
Ethernet Ports (N17 only)
5
Parallel Port
6
Serial Port
7
Diagnostic LED
8
Etherne t LED (N17 only)
9
Port for Optional Network
Card
The major printer components are indic ated below.
Figure 1.1 Major printer components
Chapter 1: Getting Started ❖ 1-7
Installing Your Printer
Installing Your
Printer
There are other documents which will help you install
your printer. The purpose of this section is simply to guide
you to those documents (and sections of documents). The
following documentation is available for installation
assistance:
• The DocuPrint N17 System Administrator Guide
(on the DocuPrint N17 Product CD)
— Chapter 1 shows how to initially install the
DocuPrint 17.
— Appendix B shows how tolreplace the DocuPrint
N17 EP Cartridge and BTR/Fuser.
— Appendix C shows how to install (and remove) the
2,500 Sheet Feeder, Duplex Module, Envelope
Feeder , Ha rd Disk Dri ve, XNIC Network I nterfac es,
and memory SIMMs.
• The 2,500 Sheet Feeder and Envelope Feeder have
installation instructions in their boxes, while the other
N17 options have wordless instructions on their boxes.
• The DocuPrint N17 itself comes with a Quick Start
Card which guides you on your initial installation of
the printer.
• The DocuPrint N17 Quick Network Install Guide
1-8 ❖ DocuPrint N17/ N17b U ser Guide
provides guidance as to how to connect to the network
within your specific environment.
Installing Your Printer
• Chapter 2 of this guide provides some direction on
how to install your DocuPrint N17 drivers and
CentreWare software. More information is provided
on the CD.
• More detailed information about installation can also
be found in your CentreW are Users Manual, contained
on the Printer Management Software CD that comes
with your DocuPrint N17.
Please remember to save and store all your packing
materials in a dry place so that you can retrieve these
materials in the future should you be required to transport
your DocuPrint N17 or its options.
Chapter 1: Getting Started ❖ 1-9
Printing a Configurati on Sheet
Printing a
Configuration
Sheet
A very convenient way of both testing basic printer
operation and determining how your printer is configured
is to print a Configuration Sheet.
The following operator sequence from the DocuPrint N17
Control Panel will cause a Configuration Sheet to be
printed:
1. Press
2. Press
3. Press
Menu Up
Menus
Test Menu
on the Display.
Item Up
Test Menu
Config Sheet
on the Display.
Enter
. The Configuration Sheet will be printed.
Menu Down
or
Item Down
or
until you see:
until you see:
1-10 ❖ DocuPrint N17/N17b User Guide
Printer Management Software and Drivers
Using CentreWare DP with the DocuPrint N17 .... ........ 2-2
DocuPrint N17 PCL Printer Drivers ................................ 2-3
DocuPrint N17 PostScript Printer Drivers ..................... 2-4
Driver Features .... ........................................................... 2-5
Installing CentreWare and Drivers ................................ 2-7
Chapter2
Chapter 2: Printer Management Software and Dri vers ❖ 2-1
Using CentreWare DP with the DocuPrint N17
Using
CentreWare DP
with the
DocuPrint N17
Table 2.1 CentreWare DP key features and benefits
Feature Benefit
Setup Wizard Provides a step-by-step guide to get your printer quickly up and
Advanced Setup Provides a tool to service multiple file servers and queues.
Instant Status Allows you to select a printer from the Printer List to see what that
Remote Configuration and
Management
Xerox CentreWare DP is e asy-to-use printer management
software for Xerox printers. Through the ease of
point-and-click navigation, you can install, connect, and
configure the DocuPrint N17 on a network, quickly and
easily.
CentreWare DP provide s network administrators with
simplified setup procedures and effortless management of
networked Xerox DocuPrint N17 printers.
Table 2.1 lists CentreWare DP key features and benefits.
For more specific information about CentreWare DP use
and operation, see “The CentreWare DP User Guide.”
running on the network.
printer is doing at any given time.
Allows you to do most configuration and monitoring tasks from
your workstation.
Printer Upgrades Allows you to upgrade your printer from your workstation.
CentreWare DP SunO S/Solaris Services ar e also available
to allow you to set up queues, and contain your DocuPrint
N17 drivers for SunOS/Solaris. All of the CentreWare DP
software and documentation are on your Printer
Management Software CD.
2-2 ❖ DocuPrint N17/ N17b U ser Guide
DocuPrint N17 PCL Printer D rivers
DocuPrint N17
PCL Printer
Drivers
The DocuPrint N17 supports the PCL Emulation printer
drivers listed in Table 2.2. T o take full advantage of all the
printer's features when printing PCL jobs, install the
appropriate DocuPrint N17 PCL Emulation printer
driver(s).
Table 2.2 DocuPrint N17 PCL printer drivers
Environment Printer Driver
Windows Windows 3.1x/ Windows 95
Windows NT 3.5.1
Windows NT 4.0
Chapter 2: Printer Management Software and Dri vers ❖ 2-3
DocuPrint N17 PostScript Printer Drivers
DocuPrint N17
PostScript
Printer Drivers
The DocuPrint N17 supports the PostScript drivers listed
in Table 2.3. To take full advantage of all the printer's
features when printing PostScript jobs, install the
appropriate DocuPrint N17 printer driver(s).
Table 2.3 DocuPrint N17 PostScript printer drivers
Environment Printer Driver
Windows Windows 3.1x/ Windows 95
Windows NT 3.5.1
Windows NT 4.0
IBM OS/2 OS/2 Ver. 2.1
OS/2 WARP
Macintosh System 6.x
System 7.x
UNIX Sun OS 4.14,
IBM AIX 4.1.x, 4.2.x,
HP-UX 9.x, 10.x
Sun Solaris 2.4, 2.5, 2.51, 2.6
2-4 ❖ DocuPrint N17/ N17b U ser Guide
Driver Features
Driver Features
DocuPrint N17 drivers will support the following sta ndard
features:
• Input tray/Output bin selection
• Duplex selection
• Paper size, orientation and media
• Number of copies
•Collating
Table 2.4 on page 2-6 lists a general overview of features
supported by the DocuPrint N17 drivers. Actual driver
capabilities can be determined by invoking specific
drivers.
In the table, Uni drivers refers to universal drivers, while
Custom drivers are Xerox custom drivers.
Xerox custom drivers are recommended for use with the
DocuPrint N17 since they will generally support the most
DocuPrint N17 features.
Chapter 2: Printer Management Software and Dri vers ❖ 2-5
Driver Features
Table 2.4 DocuPrint N17 driver features
Driver
PCL
Windows 3.1x
(Custom)
Windows 95
(Custom)
Windows NT
3.5.1 (Uni)
Windows NT
4.0 (Uni)
PS
Windows 3.1x
(Custom)
Windows 95
(Custom)
Windows NT
3.5.1 (Uni)
Windows NT
4.0 (Custom)
Image
Quality
YYYYNNN
YYYYNNN
NNNNNNN
YNNNYNN
YYYYYYY
YYYYYYY
YNNNNNN
YYYYYNY
Cover
Sheets
Secure
Printing
Edge-to-
Edge
N-Up
Water-
Mark
Fit-to-
size
1
MAC PS
OS/2 PS
UNIX PS
Sun Solaris 2.4,
2.5, 2.51, 2.6
Sun OS 4.14NNNNNNN
IBM AIX
4.1x, 4.2x
HP-UX 9.x, 10.xNNNNNNN
1
Page Policy
2-6 ❖ DocuPrint N17/ N17b U ser Guide
NNNNNNN
NNNNNNN
NNNNNNN
NNNNNNN
Installing CentreWare and Drivers
Installing
CentreWare and
Drivers
Configuring Your
Drivers
Inside the cover of the DocuPrint N17 CDs which come
with your printer, are booklets which give you
instructions on how to load both your DocuPrint N32
drivers and your DocuPrint N17 CentreWare software
(depending on your software environment).
In addition, your System Administrator also has the
capability to download drivers directly to your
workstation.
When you initially use any of your drivers, make sure to
properly configure your driver by setting the correct
DocuPrint N17 options displ aye d unde r the “PRINT E R
CONFIGURATION” tab in the drivers. You can
determine which DocuPrint N17 options you have by
printing a Configuration Sheet.
Chapter 2: Printer Management Software and Dri vers ❖ 2-7
2-8 ❖ DocuPrint N17/ N17b U ser Guide
Using the Contr ol Panel
Control Panel Features ..................................... ............. . 3-2
The Display ......... ...... ....... ...... ...... ....... ...... ....... ...... ........ 3-3
Menu Options ............................................ ............. ........ 3-4
Chapter3
Chapter 3: Using the Control Panel ❖ 3-1
Control Panel Features
Control Panel
Features
1
2-line by 16-character
display
2
Indicator lights
3
Control keys (8)
The DocuPrint N17 Control Panel (Figure 3.1) serves two
purposes:
1. It displays information about the status of the printer
(or the job in process) and
2. It provides the means for changing printer settings to
control how the DocuPrint N17 operates.
Figure 3.1 DocuPrint N17 Control Panel
3-2 ❖ DocuPrint N17/ N17b U ser Guide
Control Panel Features
The Display
The Control Panel's display performs two functions.
• It informs you of printer status conditions, such as
when toner is low, when a paper tray is empty, when a
job is in process, and so on. For example, when you
turn on the printer, you see the following message on
the display:
Ready
This message appears whenever the printer is online
and ready to accept print jobs. The display will also
show:
Processing...
when processing data, and:
Waiting
when waiting for more data.
• It presents a hierarchy of menu options and settings to
configure and control the printer.
For example, when you press
Down
, you will see the following two-line message on
the display:
Menus
Item
Menu
(such as
See the section “Menu Options” (page 3-4) for
information on the Menu system hierarchy.
System Menu or Job Menu
Chapter 3: Using the Control Panel ❖ 3-3
Menu Up
or
)
Menu
Menu Options
Menu Options
Figure 3.2 on page 3-5 depicts a “Menu Map” for the
DocuPrint N17. This map shows which variables are
controlled by the DocuPrint N17 menus.
Details of all the available settings for the variables in
these menus are contained in Chapter 3 of the System
Administrato r Guide.
In addition, Chapter 3 of the System Administrator Guide
lists all the operations associated with the DocuPrint N17
Control Panel keys and lists the specific key processes
which need to be executed to set any of these DocuPrint
N17 variables.
3-4 ❖ DocuPrint N17/ N17b U ser Guide
Figure 3.2 DocuPrint N17 Menu Map
Menu Options
Job Menu
Password Menu
Tray Menu
PCL Menu
PostScript Menu
System Menu
Parallel Menu
Serial Menu
Ethernet Menu
Token Ring Menu
Novell Menu
Cancel Job
Form Feed
1
Enter Password
Font Number
2
Pitch
Point Size
2
Form Length
Symbol Set
Line Terminat.
No Jobs
All Jobs
Job n
Envelope Size
Envelope Type
MBF Size
MBF Ty pe
Tray 1 Type
Tray 2 Type
Tray 3 Type
3
3
Tray Sequence
Print
Delete
Paper Size
Paper Type
Page Policy
Page Timeout
Copies
Orientation
4
Duplex
Draft Mode
Edge-to-Edge
Print Errors
Binary PS
XIE
Resolution
Output Timeout
Output Offset
Port Enable
Port Timeout
Parallel PDL
Bi-directional
Port Enable
Port Timeout
Serial PDL
Handshake
Output Dest
Power Saver
Defaults
Alarm
Baud Rate
Novell PDL
Novell Mode
Frame Type
Polling Interval
PServer Name
Primary Server
NDS Tree
NDS Context
Novell Enable
LPR Enable
LPR Banner
LPR PDL
DLC/LLC Enable
DLC PDL
NetBEUI Enable
NetBEUI PDL
AppSocket Enabl
AppSocket PDL
ETalk Enable
HTTP Enable
IP Address Res.
IP Address
Sub Net Mask
Default Gateway
Port Timeout
Speed
Novell Enable
LPR Enable
LPR Banner
LPR PDL
DLC/LLC Enable
DLC PDL
NetBEUI Enable
NetBEUI PDL
AppSocket Enabl
AppSocket PDL
TTalk Enable
HTTP Enable
IP Address Res.
IP Address
Sub Net Mask
Default Gateway
Port Timeout
Source Routing
Speed
LAA
Test Menu
Reset Menu
Language
Factory Defaults
Network Defaults
Demo Mode
Delete Jobs
Init Disk
Config Sheet
Demo Page
PCL Font List
PS Font List
Menu Map
Test Print
Disk Directory
Hex Mode
Restart Printer
1
1
Appears only when the Hard Disk
Drive is installed.
2
Either Pitch or Point Size appears
(but not both), depending upon
the type of font currently in effect.
3
Appears only when an optional
paper feeder is installed.
4
Appears only when the Duplex
Module is installed.
Chapter 3: Using the Control Panel ❖ 3-5
3-6 ❖ DocuPrint N17/ N17b U ser Guide
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