Xerox N17 User Manual

Xerox DocuPrint N17
Instructions
for
Controller Software Upgrades
Version 1.8 2/4/99
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Table of Contents
Printer Controller Software Upgrades .................................................................................................2
Upgrade Methods....................................................................................................................................4
Printer Controller Upgrade Process ....................................................................................................4
Determining a Successful Upgrade........................................................................................................5
Upgrade Procedure.................................................................................................................................6
General Troubleshooting ....................................................................................................................13
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Printer Controller Software Upgrades:
The Printer Controller is FLASH ROM equipped. This means as software fixes and upgrades are available, you are able to update printer software without generating a service call.
The following options are available for software updates:
Option 1
The printer controller software is provided on the product CD-ROM. The path to the software on your CD-ROM is
\INSTAL\UTILITIES\FIRMWARE\(version #).xfc
Option 2
The printer controller software can also be downloaded from the following Web sites:
http://xerox.networkprinters.com/products/N17
Option 3
You may also contact your local customer support for help if necessary.
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Before you upgrade:
Be sure the printer is in communication with the workstation or PC via parallel port or over the network.
If the Token Ring option is installed on your printer, be sure to disconnect the cable to the Token Ring card prior to downloading the controller software via the parallel port.
PRINT A CONFIGURATION SHEET
The Configuration sheet provides a record of the critical parameters set for your printer as well as the software versions.
Follow these steps to print a Configuration sheet:
1. Press the “1” button until <
2. Press the “
button until
2”
<Config Sheet>
Print Menu
> is displayed.
is displayed.
3. Press the “4” button.
4. At this point the Configuration sheet will print.
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Upgrade Methods:
Select a method from the chart to do an upgrade for your operating system. The bold letter indicates the upgrade procedure to use.
Operating System
Win 3.x Win 95 NT 3.51 & 4.0 AB OS/2 UNIX Macintosh
- Not Applicable
*
** - Requires TCP/IP services to be installed from your operating system. *** - Requires LPR capable software to be installed independently from the operating system.
CentreWare DP LPR Parallel
Port
A ***
A
* *
***
B B
CD CD
**
CD
**
CD
** *
****
Novell NetWare
Macintosh Printer U tility
* * * *
EF
Printer Controller Upgrade Process
During the upgrade process the printer’s Control Panel will display “Downloading… Please Wait”. After the complete file has been received, the Control Panel will display “Download Passed….Please Reboot.”
NOTE: It is important to not interrupt any part of the process. DO NOT TURN OFF THE PRINTER IN THE MIDDLE OF AN UPGRADE.
CentreWare Internet Services
F F F F F
If you experience any problems, call your Xerox Customer Support Center.
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