Xerox Mobile Print Portal User Guide

Xerox® Mobile Print Portal

User Guide

February 2015

Version 3.0.1

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Table of Contents

Introduction 3

Get Started 3

Overview 7

Settings 8

Print Preferences 9

Configure Email 10

Manage Documents 12

Print 13

Job Status 29

Printers 32

Manage Printers 32

Add Printers 33

Favorites 36

Printer Details 37

FAQ 38

Introduction

Get Started

Xerox® Mobile Print Portal gives you the freedom to print when you are on the go-away from your desktop and usual printers.

Use any mobile device (e.g., smartphone, tablet) to quickly and easily print to supported printers.

Xerox® Mobile Print Portal runs on the following devices:

l iPhone®/iPod Touch® iOS Version 7.0 or

higher

l iPad® iOS Version 7.0 or higher

Note: The first time you login there is a brief getting started tutorial that you may follow. After the initial login, if you would still like help, the user guide is available from Settings>Support Information.

Download

You may install Xerox® Mobile Print Portal from the app store for your device.

Once the install is complete, look for the Xerox® Mobile Print Portal icon in your menu of apps.

Login

You only need to log in the first time you access the application or when you return to the application after signing out.

When you use the application for the first time, you will be prompted to set your push notification preference. Choose Yes if you want to receive pop-up messages from the server. You may change this option under Settings>User.

Note: To log out, Sign Out swipe open the menu and tap the Logout icon.

All users start by accepting the terms of use and entering an email address. After you enter your email, you will be prompted to enter your credentials in one of three ways depending on your system setup. Not sure what to enter? Check with your administrator.

Option 1: Confirmation Number

1. Enter your email. Select Next.

2. You may be asked to enter a company code. This helps identify you. Your company should supply this information before you log in.

3. You will be prompted for a confirmation number. If this is your first time using the application, you may not know your confirmation number. It will be emailed to you. Select the retrieve confirmation number option to retrieve your confirmation number from the server in your email.

4. Enter the number you received via email and touch Done.

Option 2: Corporate Login

1. Enter your email. Select Next.

2. You may be asked to enter a company code. This helps identify you. Your company should supply this information before you log in.

3. Enter your User Name and Password. This is determined by your company. It may be the same credentials you use to log on each day. If you are unsure, check with your system administrator.

Option 3: Password

1. Enter your email. Select Next. A temporary password is sent to you.

2. You may be asked to enter a company code. This helps identify you. Your com-

pany should supply this information before you log in.

3. Enter the temporary password.

4. Supply a new password and confirm it. Touch Done.

Note: Passwords should be at least eight characters long and contain at least one upper alpha character and one numeric character.

Overview

Use your mobile device to print from email, the web, an image library, and other applications to a network of workplace and public printers.

Note: Public printing availability depends on your deployment. See your administrator for more information.

Go straight to the Print topic to get help print- ing.

Welcome

This view lets you quickly access the most popular features in Print Portal. From here just tap the icon you want to:

l print from various sources

l select printers

l view status of pending jobs, and

l go to the Documents list.

For more extensive options, swipe open the navigation menu on the left. This can be accessed throughout the application.

Settings

The Settings view allows you to check your network information, unlock printers, and find support information.

If you want to receive pop-up messages from the server, under Notifications toggle the Enabled field to "On."

Unlock Printer

Note: The availability of this feature

depends on your deployment.

1. Swipe open the menu and tap Settings.

2. Tap Unlock Printer.

3. Enter the unlock code from the printer display.

4. Tap Unlock.

5. The Unlocking Printer view instructs you to either tap Next on the printer to continue or tap Cancel in Print Portal to keep the printer locked.

Print Preferences

Follow the steps below to configure your print preference for stapling, color, and plex.

1. Swipe open the menu and tap Print Prefer- ences.

2. In the Preferences view set the color, stapling, plex (1-sided or 2-sided), and media size options that you prefer.

Once you configure these settings they will be remembered across devices. The settings apply to all document and release workflows. You can override these settings for a specific print job in the Print Job view.

Configure Email

If you want to access your email account from within Print Portal, you can add an email account. Please note that your email is not stored in Print Portal.

1. Swipe open the menu and tap Configure Email.

2. In the Add Email Account view you must enter your user name and password.

3. Optionally, you may expand and enter additional settings. For example, you may want to set how often to sync your email Inbox with Print Portal.

Manage Documents

In the Documents list you can perform the actions below for documents that you have uploaded and are ready to print.

1. Touch the document and Print Job opens.

2. Set a Printer.

3. Choose your print options.

4. Touch Print.

Note: Go to Print for more information.

Preview

Tap the Info icon . In the Details view tap View.

2. If applicable, choose an application to view in (e.g., Gallery or Quickoffice). The preview opens.

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