Xerox Mobile Link FAQ - Android

Xerox® Mobile Link 2.0

Frequently Asked Questions

(FAQ) - Android

Xerox® Mobile Link is a personal productivity app that connects your mobile phone and tablet to a Xerox® Multifunction Printer (MFP). You can scan your documents, use captured documents, or use your device’s camera to route your documents to preselected destinations including a Xerox® Mobile Link inbox, your device’s photo library, the cloud, email, fax, and print. Xerox® Mobile Link allows you to create customized One Touch Workflows that automatically scan documents from Xerox® Multifunction Printers and send documents to four destinations simultaneously. With Xerox® Mobile Link, you can also create workflows using documents or photos from your Xerox® Mobile Link folders and your device’s photo library, together with images captured from your device’s camera.

Setup

Enabling Remote Scan

Xerox® Mobile Link scanning requires that Remote Scan is enabled on the selected Xerox® MFP device. The Xerox® Mobile Link app will automatically attempt to enable Remote Scan on the Xerox® MFP if it has not already been enabled.

Note: If successful, Remote Scan will remain enabled after the user is done scanning and using the app.

If the app does not enable Remote Scan automatically, your printer administrator can enable it through CentreWare Internet Services (CWIS) as documented below.

1.From CWIS, go to Properties > Connectivity > Setup > Protocol > HTTP. Ensure Secure HTTP is enabled.

2.From CWIS, go to Properties > Services > Workflow Scanning > Remote Start (TWAIN) and ensure Start Job via Remote Program is “On.”

Note: For remote scan security information, refer to your particular Xerox® MFP’s Information Assurance Disclosure on Xerox.com.

Gestures

Long Press

You can press and hold down on a list row to pop up an action menu. The action menu provides features such as removing, deleting, renaming, moving, and copying.

One Touch Workflows

What is a One Touch Workflow?

A One Touch Workflow minimizes the time and hassle around creating digital documents from paper documents. It also supports creating a one touch workflow from documents already scanned into your Xerox® Mobile Link local folder, your device’s photo library, or documents captured using your device’s camera. It can then send the digital documents to cloud destinations or email it to team members.

Each One Touch Workflow is a powerful set of document capture and document routing instructions that you create and customize. After you create a One Touch Workflow you can run the workflow each time you need to scan a document and save it to a folder, send them to a cloud destination, fax, or email.

Where can One Touch Workflows send documents?

One Touch Workflows connect to Dropbox, Dropbox Pro, Dropbox for Business, Box, Box for Business, Google Drive, Google Drive for Work, Office 365, SharePoint On Premises, SharePoint Online, OneDrive for Business, OneDrive, Evernote, Evernote Plus, Evernote Premium, and Evernote for Business. You can also customize One Touch Workflows to automatically email, fax, or store documents locally on your tablet and phone.

How does a One Touch Workflow fax documents?

To fax a PDF document, Xerox® Mobile Link sends it to a fax-capable Xerox® Multifunction Printer. When you customize a One Touch Workflow to send a fax, you can choose the fax recipients from your tablet and phone contacts.

How does a One Touch Workflow email documents?

To email a document, Xerox® Mobile Link opens the default email account on your tablet or phone. This allows you to choose email recipients from your tablet and phone contacts. The document is sent as an attachment to an email.

How does a One Touch Workflow send documents to the cloud?

To scan and send documents to cloud destinations, Xerox® Mobile Link uses the network that is available on the tablet or phone. The tablet or phone must be able to simultaneously communicate with the Xerox® MFP where the scan will originate and the cloud destination. If this connection is via a data plan usage, charges may apply from the plan provider.

How does a One Touch Workflow capture documents using your mobile camera?

To capture a document or image using your device’s camera, you will select your camera as your workflow device source. When you select the camera as your source, you will have the ability to edit and enable the Auto Capture and Edit feature. Also, you will have an option in the Defaults Settings to turn on the Image Quality Check feature.

Which document formats are supported?

Xerox® Mobile Link supports saving scanned documents in either a PDF or JPEG format. You choose a document format when you create a One Touch Workflow.

How do I password protect my scanned PDF documents?

Xerox® Mobile Link supports saving scanned documents in a PDF format. When you create a workflow, you select the File Properties feature and enable the Password option. You can then enter a default Password using a minimum of four and maximum of 10 characters.

How do I manage my One Touch Workflows?

Tap and hold (long press) a One Touch Workflow to edit, delete, or copy it. The ‘Scan to Inbox’ and ‘Scan to Photos’ One Touch Workflows are always available and cannot be edited, deleted, or copied.

Managing Documents Stored on a Tablet and Phone

The Documents screen and the Recent Documents screen enable you to view and manage the documents stored locally within the app.

How many documents can I store on my tablet or phone?

The number of documents that can be stored locally depends on the memory storage capacity of the tablet or phone. The app does not have a limit.

How do I manage local folders?

On the Documents screen, tap and hold down on a folder to open the folder management menu. You can choose to rename, change color, or delete.

What is the ‘Inbox’ Folder?

‘Inbox’ is a default folder; it cannot be renamed or deleted. It is used with the default ‘Scan to Inbox’ One Touch Workflow.

What is the ‘All Documents’ folder?

Tap the ‘All Documents’ folder to view and search all the documents that are stored in all the local folders.

How do I manage documents that are in folders?

On the Documents screen, tap and hold down on a document to open the document management menu. You can choose to move, rename, copy, delete, and merge.

If your documents were scanned or captured from your device in a JPEG or password PDF format, the merge option will not be supported.

How do I merge my PDF documents that are in folders?

On the Documents screen, tap and hold down on a document to open the document management menu. Select the Merge icon and choose a document to be merged. When the documents are merged the original merged documents will be deleted. The total size of the merged documents can be no larger than 100MB is size.