Xerox MajestiK 5760, MajestiK 5765 Reference Manual

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1996 Xerox Corporation. All rights reserved.

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will be included in subsequent editions.

Printed in the United States of America.

Table Of Contents

Introduction 1

Conventions 2

Recommended Materials 3

Not Recommended Materials 6
Applications 7

Usage Guidelines 8

Heavy-Weight Papers 8
Recycled Papers 10
Hole-Punched Papers 11
Pressure-Sensitive Labels 12
Coated Papers 13
Preprinted Papers 16
Single-Step Transfer Paper 17
Transparencies 19
Xerox Docupac Folders 21

Applications 23

Duplex Copies 23
Color Inserts 25

About Paper 27

Paper Weight 28
Grade 31
Moisture Content 32
Curl 33
Grain 35
Smoothness 36

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE iii

TABLE OF CONTENTS

Paper Storage 37

Stacking 38
Temperature and Humidity 38
Conditioning Paper 39

iv MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Introduction

MajestiK 5760/5765 Materials
Usage Guide

This guide provides the information and guidelines that should be
used when selecting papers or other materials to be used in a 5760/
5765 Digital Color Copier/Printer. The feeding reliability and the
performance characteristics that can be expected from the 5760/
5765 when using the specified paper stocks and other selected
materials are also provided. In addition, techniques related to the
use of these specific materials are given.

The first section, Recommended Materials, contains a chart
which lists all materials that are recommended for use in the 5760/

5765. Following this chart, a second section, Usage Guidelines,
includes guidelines for selecting and using various materials, such
as transparencies, heavy-weight paper, and the transfer paper used
for T-shirts.

The third section, Applications, provides step-by-step procedures
to use when running certain types of jobs.

The fourth section, About Paper, gives you information about
some of the properties of paper that are important to the operation of
the 5760/5765 and the quality of the copies produced.

The last section, Paper Storage, provides useful tips for the proper
handling and storage of paper.

Xerox has an on-going materials testing program for the 5760/5765.
As new information, materials, or recommendations become
available, they will be included in revisions to this guide. Your Xerox
representative may also advise you of materials usage information
before it can be included in a revision to this guide.

The materials with Xerox part numbers, listed in this guide, can be
purchased by calling the Xerox Supply Net at 1-800-822-2200 (in
U.S. and Canada).

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 1

INTRODUCTION

Conventions

The following symbols are used in this guide to assist you in quickly
locating information.

The Key symbol indicates information that is important to
remember.

1

3. . .

2

The 1, 2, 3 symbol directs you to specific guidelines that should be
followed to obtain the best performance.

The Checked symbol indicates that a material has an unqualified
recommendation for use in the 5760/5765.

This Book and Magnifying Glass prompts you to look for the
detailed information and usage guidelines provided for the specific
material type.

A WARNING alerts you to an operating or maintenance procedure,
practice, or condition, that, if not strictly observed, could result in
injury or loss of life.

The HOT AREA symbol cautions you to be careful when working in
areas with this symbol. These areas may be very hot and could
cause personal injury.

A CAUTION alerts you to an operating or maintenance procedure,
practice, or condition that, if not strictly observed, could result in
damage to equipment, destruction of equipment, or loss of data.

2 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Recommended Materials

RECOMMENDED MATERIALS

This symbol is used to indicate materials that will provide optimum
performance. The MajestiK 5760/5765 was designed to provide
optimum performance with 16 to 28 lb bond paper (60 to 105 gsm).

Other materials can be used with varying degrees of success. Some
materials will run better if specific guidelines are followed.

This symbol prompts you to refer to the Usage Guidelines later in
this Guide for the type of material shown.

When using materials shown with this symbol, you should expect a
higher jam rate than when using 16 to 28 lb (60 to 105 gsm) paper.
Some of these materials will also cause image quality problems (i.e.
mottle) with certain images.

If you are uncertain of the ability of a specific material to perform well
in your MajestiK 5760/5765, consult with your Xerox representative
and test the material before purchasing a large quantity.

Order Xerox materials from Xerox Supply Net, 1-800-822-2200 (in
U.S. and Canada).

MajestiK 5760/5765 Recommended Materials

Material Type Description and order number

Standard Weight Papers:

24 lb Bond (90 gsm) USA and Canada:

• Xerox 24 lb Image Series LX, 8.5 x 11”, 3R3874

• Xerox 24 lb Image Series LX, 11 x 17”, 3R3877

20 lb Bond (80 gsm) USA and Canada:

• Xerox 20 lb Image Series DP, 8.5 x 11”, 3R2950

• Xerox 20 lb Image Series Smooth, 8.5 x 11”, 3R54

28 lb Bond (105 gsm) USA and Canada:

• Xerox 28 lb 4024 DP, 8.5 x 11”, 3R2353

• Xerox 28 lb 4024 DP, 11 x 17”, 3R3873

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 3

RECOMMENDED MATERIALS

Heavy-Weight Papers:

32 lb Bond (120 gsm) USA and Canada:

Pages 8-9

90 lb Index (163 gsm) USA and Canada:

MajestiK 5760/5765 Recommended Materials

Material Type Description and order number

• Xerox 32 lb LXC, 8.5 x 11”, 3R4811

• Xerox 90 lb Index, 8.5 x 11”, 3R3004

Page 10

Pages 11-12

Other Heavy-Weight Papers

Recycled Papers:

20 lb Bond

Hole-Punched Paper

• Hammermill 32 lb Laser Print, 8.5 x 11”, 10464-6

• Jupiter Thinplate 7 pt. (181 gsm) 8.5 x 11”

• Canon 90 lb, 157 gsm

• Xerox 20 lb Recycled, 8.5 x 11”, 3R5130

• Xerox 20 lb Recycled, 11 x 17”, 3R5133

• Xerox 24 lb Image Series LX, 3 hole drilled, 8.5 x

11”, 3R3875

• Xerox 20 lb 4024DP, 3 hole drilled, 8.5 x 11”,

3R2193

• Xerox 20 lb Image Series DP, 3 hole drilled, 8.5 x

11”, 3R3016

• Xerox 20 lb Recycled, 3 hole drilled, 8.5 x 11”,

3R5131

4 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Pages 12-13

RECOMMENDED MATERIALS

MajestiK 5760/5765 Recommended Materials

Material Type Description and order number

Pressure Sensitive Labels Xerox Copier/Printer Labels 8.5 x 11”:

• 1 up 3R4473

• 8 up 3R4472

• 24 up 3R4471

• 30 up 3R4470

• 33 up 3R4469

Pages 13-15

Pages 17-18

Pages 19-20

Coated Papers

32 lb Ultra Spec (120 gsm)

60 lb Ultra Spec (162 gsm)

Single-Step Transfer Papers USA:

USA and Canada:

• Xerox 32 lb Ultra Spec Series, 8.5 x 11”, 3R5093

• Xerox 60 lb Ultra Spec Series, 8.5 x 11”, 3R5095

• Xerox Image Transfer Paper, 8.5 x 11”, 3R5811

• Xerox Image Transfer Paper, 11 x 17”, 3R5812

Canada:

• Xerox Image Transfer Paper, 8.5 x 11”, 3R5025

• Xerox Image Transfer Paper, 11 x 17”, 3R5026

Other Single-Step
Transfer Papers

• Air Waves Elite

• Magic Touch Mirror Image SS 500

• Paropy CL

Transparencies USA:

• Xerox Good Quality Removable Stripe, 11”, 3R3108

• Xerox Premium Quality Removable Stripe, 11”,

• Xerox Good Quality Painted Stripe, 11”, 3R5775

Canada:

• Xerox Good Quality Removable Stripe, 11”, 3R3108

• Xerox Premium Quality Removable Stripe, 11”,

• Xerox Good Quality Painted Stripe, 11”, 3R4894

3R5765

3R5765

Docupac Folders Xerox Docupac Folders

Pages 21-22

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 5

• White = 3R4885

• Gray = 3R4927

• Ivory = 3R4928

RECOMMENDED MATERIALS

Not Recommended Materials

Testing of the following materials by Xerox engineers has shown
unsatisfactory results:

Material Type Test Results

Dry Gum Labels Unacceptable jam rate
Paper Backed

Unacceptable jam rate

Transparencies
Envelopes Unacceptable jam rate &

fuser damage
Papers heavier than 163 gsm Unacceptable jam rate
65 lb Xerox Docupac Folders Unacceptable jam rate
67 lb Vellum Bristol Cover High jam rate and poor image

quality
Xerox 3R2780 transparencies Unacceptable jam rate

Note: There are thousands of other materials available today. Most
of these have not been tested and good performance cannot be
guaranteed. If you intend to run a material that has not been
mentioned in this guide, consult with your Xerox Representative and
test the material before purchasing a large quantity.

6 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Pages 23-25

Pages 25-26

RECOMMENDED MATERIALS

Applications

Application Type Description & Expectations

Duplex Copies Duplex (two-sided) copying refers to imaging the second

side of a copy already made on the 5760/5765. Run the
recommended 24 to 28 lb papers per the instructions in
the usage guidelines. Feeding performance and image
quality will be good, but may not equal the performance
and quality of side 1. Duplexing of Heavy-Weight or
Coated papers is not recommended due to the high likeli­hood of jams and poor image quality.

Color Inserts Color inserts are copies made on the 5760/5765 that are

then merged with copies from another copier/printer.
Color copies/prints made on the 5760/5765 with the rec­ommended 24 lb paper can be used as inserts in the
Xerox Docutech Model 135 or the Xerox 5090 Duplicator.
For optimum performance as inserts, 5760/5765 copies/
prints should be kept as flat as possible. See complete
details in the Applications section of this Guide.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 7

USAGE GUIDELINES

Usage Guidelines

Heavy-Weight Papers

The following guidelines have been developed as a result of
extensive testing of the materials shown. Use these procedures to
obtain the best performance from materials indicated with the Book
and Magnifying Glass symbol.

Material Description & Expectations

Heavy-Weight Papers are those classified as greater than 28 lb
bond (105 gsm). As compared to the primary 24 lb (90 gsm) papers,
they offer increased stiffness but will generally have degraded
image quality due to their rough surface and coarse formation. An
increase in jams is also likely. Two-sided copying of heavy-weight
papers is not recommended because of frequent jams and image
quality problems. Heavy-Weight Papers larger than 8.5 x 11 inches
cannot be run in the 5760/5765.

Recommended Materials
Xerox 32 lb LXC (120 gsm) 8.5 x 11” = 3R4811

Xerox 90 lb Index (163 gsm) 8.5 x 11” = 3R3004
Hammermill 32 lb Laser Print 8.5 x 11” = 10464-6
Jupiter Thinplate 7 pt. (181 gsm) 8.5 x 11”
Canon 90 lb (157 gsm)

1

3. . .

2

Steps for Success

1 Run all Heavy-Weight Papers from the Paper Tray Bypass.
2 Select Heavy Paper Mode. (This cannot be selected for papers

larger than 8.5 x 11 inches.)

3 Load all paper with curl down in the tray.
4 All papers heavier than 32 lb (120 gsm) must be run with the

grain parallel to the leading edge. For example:
Run 8.5 x 11” long-grain with the 11” edge as the lead edge.

5 If jams occur, manually curl the lead edge down before loading to

reduce jamming.

6 Improperly clearing heavy-weight jams can cause machine

damage. When clearing jammed sheets, first try clearing the jam
from the Paper Tray Bypass. Next, open the front door and turn
knobs A, B and C in the direction shown by the arrows. Finally,
pull the Transfer Drawer out carefully to clear the jam.

8 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

CAUTION: Forcing the Transfer Drawer open may cause machine
damage resulting in a service call.

USAGE GUIDELINES

CAUTION: The use of paper weights greater than 90 lb Index (163
gsm) is likely to result in damage to the copier/printer that will
require a service call. Do not exceed the maximum recommended
paper weights, except where noted (Jupiter Thinplate 7 pt.).

Hints, Tips & Testing Results
Extensive Xerox testing has shown the following:

• When the recommended materials are run as detailed above,

with the correct tray, mode, orientation and curl, feeding
performance is good, but will not equal 24 lb LX performance.

• The Heavy-Weight Paper Mode cannot be selected for papers

larger than 8.5 x 11 inches. If heavy-weight papers larger than

8.5 x 11 inches are run, inadequate fusing of the toner will
occur.

• Image quality on the recommended papers is good, but should

not be expected to equal image quality on 24 lb LX paper. The
rough formation of heavy papers increases the likelihood of
image mottle (light patches) with some images. Mottle is more
likely to occur on images with uniform halftone areas. As
humidity increases, mottle usually increases.

• A small percentage of sheets may exhibit toner on the lead

edge. Flipping the paper over or manually curling the lead edge
down will minimize this condition.

• Two-sided copying of heavy-weight papers is not

recommended. Paper curl created when running side 1 can
cause a high jam rate with side 2. If this occurs, flipping the
paper over for side 1 may improve curl and feeding
performance. Manually curling the lead edge of the side 1
imaged sheets down before loading them for side 2 can also
improve side 2 feeding reliability. Image quality on side 2 will
also be reduced with certain images. Light image patches
(mottle) and deletions are likely on side 2, especially in large
halftone areas.

• Toner saturation on electronic originals should be limited to a

total of 280% (70% for each Color). Higher toner saturation can
result in poorly fused prints.

• Jupiter Thinplate 7 pt. (181 gsm) has been tested and has

shown improved image quality. Due to its increased weight,
more frequent jams should be expected. It is especially
important to load Jupiter 7 pt. curl down. It may be necessary to
allow the paper to acclimate to the environment before its
natural curl can be determined. Jupiter 7 pt. is distributed by
Kirk Paper Company in the USA [phone].

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 9

USAGE GUIDELINES

Recycled Papers

Material Description & Expectations

Most recycled papers are made from a combination of new pulp,
waste from the paper-making process, and paper that has been
returned by consumers for recycling. Because the nature of paper
returned for recycling is unpredictable, recycled papers are less
uniform in content and quality than papers made from entirely new
fiber. The recommended Xerox recycled papers offer the best feed
performance and image quality available. The Xerox papers
undergo exclusive screening procedures to minimize the amount of
harmful inks and plastic particles in the final product. The
recommended recycled papers will run well in the 5760/5765 but the
reduced smoothness, formation and brightness will result in
degraded image quality as compared to the primary 24 lb Image
Series LX paper.

Recommended Materials
Xerox 20 lb Recycled Business Paper, 8.5 x 11” = 3R5130

Xerox 20 lb Recycled Business Paper, 11 x 17” = 3R5133

1

3. . .

2

Steps for Success

1 The recommended recycled papers should be run using the

same procedures as standard paper.

2 If running a recycled paper heavier than 28 lb bond (105 gsm)

use the instructions for Heavy-Weight Papers.

Hints, Tips & Testing Results
Xerox testing has shown the following:

• Severe image quality problems are likely if non-recommended

recycled papers are run. If you plan to use a recycled paper
other than the Xerox brand, first try a small quantity to test its
performance, then consult your local Xerox representative for
agreement on its use.

• The wide variation in recycled paper fibers increases the

tendency for these papers to curl, which may result in jams. If
an obvious curl is detected, load that paper in the bypass paper
tray with the curl down for best feeding performance.

• Two-sided copying with recycled papers is not recommended.

The inherently poor image quality of recycled papers only
becomes worse when the second side is run.

10 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

• To avoid making a marginal material worse, all recycled papers

should be stored in sealed packages when not in use. Image
quality on exposed papers will degrade even more as humidity
increases.

Hole-Punched Papers

Material Description & Expectations

Hole-Punched Papers have two or more holes along one edge for
use in ring binders and notebooks. This paper is often referred to as
predrilled paper. Most hole-punched papers that fit into the
standard paper size and weight ranges for the 5760/5765 should run
reliably. The recommended papers meet Xerox’s high quality
standards and will provide reliable feeding and good image quality.

Recommended Materials
Xerox 24 lb Image Series LX, 3 hole drilled, 8.5 x 11” = 3R3875

Xerox 20 lb 4024 DP, 3 hole drilled, 8.5 x 11” = 3R2193
Xerox 20 lb Image Series DP, 3 hole drilled, 8.5 x 11” = 3R3016
Xerox 20 lb Recycled, 3 hole drilled, 8.5 x 11” = 3R5131

USAGE GUIDELINES

1

3. . .

2

Steps for Success

1 Load non-heavy-weight, hole-punched papers in paper trays 1, 2,

and 3 with the holes to the right.

2 Load all heavy-weight, hole-punched papers (greater than 28 lb

bond, 105 gsm) in the Paper Tray Bypass with the holes to the
left.

3 Do not attempt to copy an image onto the area of the holes. This

will cause unwanted toner on the back of the copies/prints and
may lead to machine damage.

4 When copying from a hole-punched original onto hole-punched

paper, the holes on the original must be masked or edited away
to prevent them from printing out on the copies/prints. (See
complete instructions in the Hints & Tips section below.)

Hints, Tips & Testing Results
Xerox testing has shown the following:

• When copying from a hole-punched original onto hole-punched

paper, special actions must be taken to prevent the holes from
printing out as dark spots on the copy/print. These spots can be
eliminated by using the Image Shift, Edge Erase, or Delete
Outside editing features of the 5765 (or 5760 with an edit
configuration) to edit the holes away. Another option, without
editing, is to cover the holes on the original by placing a clean
white sheet behind the original before copying.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 11

• If an image is copied over the area of the holes, toner will

transfer through the holes and onto the Charge/Transfer roll
film. This excess toner will be transferred onto the back of
copies/prints when the next job is run. Permanent fuser
damage can occur if this is done repeatedly.

USAGE GUIDELINES

• There are a wide variety of hole configurations available. Not all

variations have been tested. Frequent jams are possible with
some hole configurations. Pretesting a small quantity is
recommended before making a large purchase.

Pressure-Sensitive Labels

Material Description & Expectations

Pressure-sensitive label stock consists of three layers: the face
sheet, the pressure-sensitive adhesive, and the backing or release
sheet. There are many types of face sheets and label weights
available. To avoid feeding and image quality problems, it is very
important to run labels with the correct balance of properties. The
recommended Xerox copier/printer labels have been specifically
designed to give optimum performance in the 5760/5765. They
have low weight/low stiffness for improved feeding, and have a
pattern-printed adhesive (no adhesive within 1/16 inch of the edges
of the sheets) to reduce fuser contamination.

Recommended Materials
Xerox 1-up Copier Labels 8.5 x 11” = 3R4473

Xerox 8-up Copier Labels 8.5 x 11” = 3R4472
Xerox 24-up Copier Labels 8.5 x 11” = 3R4471
Xerox 30-up Copier Labels 8.5 x 11” = 3R4470
Xerox 33-up Copier Labels 8.5 x 11” = 3R4469

These Xerox Copier Labels are specifically made for use in
copiers/printers. Because of the wide variety of labels available,
it is impossible to predict how other types will perform.

1

3. . .

2

Steps for Success

1 Run all label materials from the Paper Tray Bypass with the face

side up.
2 Select Heavy Paper Mode.
3 Run the recommended materials with the 11” edge as the lead

edge.
4 Fan the stacks before loading for optimum feeding.
5 If a damaged or folded lead edge is found on jammed sheets,

manually curl the lead edge down before loading to minimize

jamming.

12 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

USAGE GUIDELINES

Hints, Tips & Testing Results
Xerox testing has shown the following:

• When recommended materials are run as detailed above, with

the correct tray, mode, and orientation, feeding performance
and image quality is good, but will not equal 24 lb LX (90 gsm)
performance.

• The Xerox 1-up (3R4473) and 8-up (3R4472) labels may

experience more jams due to their higher stiffness.

• Toner saturation on electronic originals should be limited to a

total of 280% (70% for each Color). Higher toner saturations
can result in poorly fused prints.

• In general, successful labels will have a low-weight face and

backing sheet, and should have a pattern-printed adhesive.
Overall weight should be less than 163 gsm. They should also
be run with the grain parallel to the leading edge.

• If attempting to use a label that has not been recommended,

first try a small quantity to test its performance, then consult
your local Xerox representative for agreement on its use.

Coated Papers

CAUTION: Dry gum labels (those that require moistening before

being applied) can cause severe machine contamination problems
and should not be used.

Material Description & Expectations

Coated papers have binders, adhesives and pigments applied to
their surfaces on one or both sides. As compared to the primary
24lb (90 gsm) papers, they provide improved image gloss but will
generally cause an increase in jams. Two-sided copying/printing of
coated papers is not recommended because of frequent jams and
likely image quality/gloss problems.

Recommended Materials
Xerox 32 lb Ultra Spec Series (120 gsm) 8.5 x 11” = 3R5093

Xerox 60 lb Ultra Spec Series (162 gsm) 8.5 x 11” = 3R5095

These Xerox Coated papers are specifically made for use in

copiers/printers. Because of wide variation in other coated

papers, it is impossible to predict how they will perform.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 13

James River King James Cast Coat 8pt. (172 gsm) 8.5 x 11”

USAGE GUIDELINES

1

3. . .

2

Steps for Success

1 Run all coated papers from the Paper Tray Bypass, with the

glossy side up.
2 Select Heavy Paper Mode for the recommended papers and all

coated papers heavier than 105 gsm. Note: The Heavy Paper

Mode cannot be selected for papers larger than 8.5 x 11 inches.
3 Load all paper with the curl down in the tray.

4 Vigorously fan the stacks before loading to reduce multifeeds. If

multifeeds occur, single sheet feeding may be required.
5 For best image quality keep unused paper stored in a closed

package or resealable bag. Do not leave paper in the bypass

tray when not being used.
6 If a damaged or folded lead edge is found on jammed sheets,

manually curl the lead edge down before loading to minimize

jamming.
7 Improperly clearing coated paper jams can cause machine

damage. When clearing jammed sheets, first try clearing the jam

from the Paper Tray Bypass. Next, open the front door and turn

knobs A, B and C in the direction shown by the arrows. Finally,

pull the Transfer Drawer out carefully to clear the jam.

CAUTION: Forcing the Transfer Drawer open may cause machine
damage resulting in a service call.

CAUTION: The use of coated paper weights greater than 60 lb
cover (163 gsm) is likely to result in damage to the copier/printer
requiring a service call. Do not exceed the maximum recommended
paper weight with the exception of James River King James Cast
Coat 8 pt. (172 gsm).

Hints, Tips & Testing Results
Xerox testing has shown the following:

• When the recommended materials are run as detailed above,

with the correct tray, mode, orientation and curl, feeding
performance is good, but will not equal 24 lb LX performance.

• Coated papers are very susceptible to humidity. Image Mottle

(light patches in solid areas), or generally light image will occur if
paper is left open in environments with more than 40% humidity.
To avoid this, keep packages sealed; use sheets from the
center of the ream; or store unused paper in a ziplock bag.
Multifeeds are also much more likely with humidity greater than
40%.

14 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

• A small percentage of sheets may exhibit toner on the lead

edge. Flipping the paper over or manually curling the lead edge

USAGE GUIDELINES

down will minimize this condition. Your Xerox Service
Representative can also demonstrate cleaning procedures to
minimize this condition.

• Two-sided copying of coated papers is not recommended.

Paper curl created when running side 1 can cause a high jam
rate with side 2. If this occurs, flipping the paper over for side 1
may improve curl and feeding performance. Manually curling
the lead edge of the side 1 imaged sheets down before loading
them for side 2 can also improve side 2 feeding. Image quality
on side 2 will also be reduced with certain images. Light image
patches (mottle) and deletions are likely on side 2 especially in
large halftone areas. Areas of variable image gloss will also
occur on side 1 during the 2nd pass. This will be most evident
on large solid areas. Running the image with the lowest area
coverage on side 1 will minimize this condition. Over time, this
image gloss variation will improve if the oil on the copies is
allowed to evaporate.

• Toner saturation on electronic originals should be limited to a

total of 280% (70% for each Color). Higher toner saturation can
result in poorly fused prints.

• James River King James Cast Coat 8pt. has a high gloss

coating on one side and a large natural curl. The large curl
allows this extra heavy (172 gsm) material to run reliably. This
material must be run curl down from the bypass with the 8.5 inch
edge as the leading edge.

• If using a coated paper that has not been mentioned, first try a

small quantity to test its performance, then consult your local
Xerox representative for agreement on its use.

• Inadequate toner fusing will occur on heavy-weight (greater than

105 gsm), coated papers that are larger than 8.5 x 11 inches.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 15

USAGE GUIDELINES

Preprinted Papers

Material Description & Expectations

This category encompasses a wide variety of materials. Offset
printed Letterhead papers and Xerographic Prints, within the
recommended paper weight range, will feed reliably in the 5760/

5765. Copies produced on laser, ink jet, or dot matrix printers,
carbonless paper, raised/engraved copies, and preprinted forms,
using various inks (with and without MICR), have not been tested
and should be considered in the not recommended category.

Recommended Materials
Offset printed Letterhead and Xerographic Prints from 16 lb

bond (60 gsm) to 90 lb index (163 gsm).

1

3. . .

2

Steps for Success

1 Ensure paper is within the 5760/5765’s paper weight range.
2 For best feeding performance, run all preprinted sheets from the

Paper Tray Bypass. If paper is heavier than 28 lb bond (105

gsm), run it in the Heavy Paper Mode.
3 Allow preprinted sheets to dry completely before loading them

into the copier/printer.
4 The preprinted ink should have a low conductivity and will have to

withstand the high fuser temperature of the 5760/5765 (155° C/

310° F).
5 Keep the preprinted sheets free from curl. Ensure that sheets are

flat or have a slight lead edge downcurl when loaded into the

bypass paper tray.
6 To minimize jams, store preprinted sheets carefully. Avoid

damaging the edges or corners of the paper and protect

preprinted sheets from humid conditions that will lead to image

quality problems.

Hints, Tips & Testing Results

16 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Xerox testing has shown the following:

• Some inks from preprinted materials may cause deletions,

offsetting or contamination. Select a surface-drying , laser­compatible ink designed for reproduction on color copier/
printers. An example is TuffText by Vanson. Your offset printer
representative may be able to specify an ink with similar
characteristics.

• Two-sided copying/printing onto preprinted materials is not

recommended. In many cases, deletions will occur if you

attempt to copy an image onto an area on side 2 that is directly
opposite a preprinted area on side 1. The preprinted area can
disrupt the transfer of toner onto side 2, causing a deleted area.
This can be due to the conductivity of the ink itself or because
the ink on side 1 caused a slight ripple in the paper.

• Always pretest a small amount of material to determine image

quality and feeding performance before purchasing a large
quantity.

Single-Step Transfer Paper

Material Description & Expectations

Single-Step Transfer Papers enable you to transfer full color images
directly from copies or prints onto almost any fabric. A popular
application is image transfer onto T- shirts. The recommended
Xerox material has been extensively tested and has been selected
to provide optimum performance. The other recommended
materials have been selected from the large variety of brands that
were tested. They will provide acceptable results but may require
additional operator actions. See the hints and tips section for
specifics.

USAGE GUIDELINES

Recommended Materials
Xerox Single Step, 8.5 x 11” = 3R5811

Xerox Single Step, 11 x 17” = 3R5812

Air Waves Elite from Air Waves
Magic Touch Mirror Image SS 500 from Magic Touch USA
Paropy CL from Joto USA

1

3. . .

2

Steps for Success

1 Run all Single-Step materials from the Paper Tray Bypass with

the side to be imaged up.
2 Fan the stacks before loading to minimize multifeed jams.
3 Run with the 11” edge as the lead edge.
4 Select Mirror Image setting from the Edit/Special Mode menu so

that image will be right reading after transfer to fabric.
5 The Xerox materials can be run in Normal Paper Mode except

when running very highly saturated images. Select Heavy Paper

Mode in these cases. Note: Only the 8.5 x 11” size can be run in

Heavy Paper Mode.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 17

6 The other recommended materials should be run in the Heavy

Paper Mode to avoid poor fusing of the toner to the paper and

fuser jams. Note: Only the 8.5 x 11” sizes can be run in Heavy

Paper Mode.

USAGE GUIDELINES

7 Store unused material in sealed packages to avoid humidity

related feeding and image quality problems.

Hints, Tips & Testing Results
Xerox testing has shown the following:

• When the recommended Xerox material is run as detailed

above, feeding performance will be good, but should not be
expected to equal 24 lb LX performance.

• The recommended non-Xerox materials will provide good

results, but may experience more variation in feeding
performance and image quality than the Xerox brand.

• To avoid problems (jams & poor image quality) caused by both

dry and humid environments, store the Xerox material in its
resealable bag with desiccant pack. Other brands should also
be stored in resealed packages when not in use.

• Multi-sheet feeding has been observed with some non-Xerox

brands, usually occuring at the bottom of the stack. It may be
necessary to feed single sheets to overcome this problem.

• Toner saturation on electronic originals should be limited to a

total of 280% (70% for each Color). Higher toner saturations
can result in poorly fused prints.

• For each brand, follow the manufacturer’s specific

recommendations for transferring and washing.

• The phone numbers to order the non-Xerox materials are:

Air Waves Elite: 800-468-7335
Magic Touch Mirror Image SS 500: 800-624-4210
Paropy CL - Joto: 800-565-5686

• A 50/50 blend of polyester/cotton provides better image

durability than shirts made of 100% cotton. Tight weave fabrics
(heavy T-shirts) provide better results than loose knit fabrics
(sweat shirts).

18 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Transparencies

USAGE GUIDELINES

Material Description & Expectations

Transparency stock is used primarily to create images that can be
projected onto a wall or screen. Transparencies are made of
polyester film that is specially coated to make dry ink (toner) readily
adhere to it. The base material and coating type are both very
important in the final quality of the projected image. The
recommended Xerox transparencies meet the critical parameters for
friction, clarity and toner adhesion required for optimum feeding and
color image quality. When run as described below, feeding
performance will be good, but will not equal the reliability of 24 lb LX
paper.

Recommended Materials
U.S.:

Xerox Removable Stripe, Good Quality, 8.5 x 11” = 3R3108
Xerox Removable Stripe, Premium Quality, 8.5 x 11” = 3R5765
Xerox Painted Stripe, Good Quality, 8.5 x 11” = 3R5775

Canada:
Xerox Removable Stripe, Good Quality, 8.5 x 11” = 3R3108
Xerox Removable Stripe, Premium Quality, 8.5 x 11” = 3R5765
Xerox Painted Stripe, Good Quality, 8.5 x 11” = 3R4894

1

3. . .

2

Steps for Success

1 Do not run Stripeless transparencies (those without a removable

or painted lead edge white stripe), or Paper-Backed

transparencies in the 5760/5765. These will cause frequent jams

and possible machine damage.
2 Remove all paper from the Paper Tray Bypass before loading

transparencies.
3 Load all transparencies in the Paper Tray Bypass with the white

stripe (removable or painted) at the leading edge.
4 All transparencies MUST be loaded with the removable or

painted stripe side (dull side) DOWN in the tray. Immediate jams

and machine damage are likely to occur if incorrectly loaded.
5 Fan the stacks before loading for optimum feeding performance.
6 From the Paper Tray (Bypass) screen, select Paper/

Transparency mode for all 11” Removable Stripe

Transparencies. For 11” Painted Stripe Transparencies, select

Transparency Interleave mode to provide the best feeding

reliability.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 19

USAGE GUIDELINES

Hints, Tips & Testing Results
Xerox testing has shown the following:

• The Xerox Premium Transparencies US/Canada 3R5765

provide brighter/cleaner colors than the standard
transparencies.

• Be careful when handling transparencies. Dry ink (toner)

cannot penetrate into the surface of the transparency.
Therefore, any damage to the surface of the transparency will
affect the quality of the image.

• A light, oily residue may be present on the transparency after

copying. This residue will eventually disappear, but it may be
removed by gently wiping the surface with a cloth or tissue.

• Transparencies should be run in batches of no more than 25 at

a time. To help clean the oil (that would normally absorb into
paper) from the fuser and pressure rolls during a long run of
transparencies, feed 5 sheets of blank paper through the copier/
printer after each run of 25 transparencies. Place a blank sheet
on the document glass and use the Black Mode for the paper
copies.

• The recommended Xerox Transparencies are specifically made

for use in color copiers/printers. Because of the wide variety of
transparencies available, it is impossible to predict how other
types will perform.

• If a jam occurs while using transparencies, look carefully to

locate the jammed transparency and remove it before
proceeding. If the jammed transparency cannot be located or
removed, the Xerox service representative should be called.

CAUTION: If you cannot find or clear a jammed transparency, do
not run another transparency or paper copy. Copier/Printer damage
will occur if another sheet is run while a transparency is jammed in
the fuser area (out of operator view).

CAUTION: Do not attempt to remove a transparency that is firmly
jammed in the fuser. Only a Xerox service representative should
attempt to remove this type of transparency jam.

20 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Xerox Docupac Folders

Material Description & Expectations

Xerox Docupac Folders are designed for anyone who needs a small
quantity of customized folders quickly and inexpensively. This two
sheet system consists of a front that can be custom imaged on the
5760/5765, and then manually attached to the back pocket portion
of the folder. The finished folders measure 8 3/4” x 11 3/4” and can
hold up to 25 sheets of 20 lb bond paper. A pocket is also included
to display a business card. Docupac folders are available in White,
Gray, or Ivory and are made from 90 lb Index Stock. Feeding and
image quality performance will be similar to standard 8.5 x 11” 90 lb
Index paper.

Recommended Materials
Xerox Docupac Folders (90 lb index)

USAGE GUIDELINES

White = 3R4885 Gray = 3R4927 Ivory = 3R4928

1

3. . .

2

Steps for Success

1 Run the covers in Heavy Paper Mode from the Paper Tray

Bypass.
2 Fan the stack before loading to minimize jams.
3 Load with the short (8 3/4 inch) edge as the lead edge. The

scored “bump” should be placed towards the back of the tray.

For a smooth fold, the “bump” should be facing down.
4 From the Paper Tray Bypass menu, select “size input” and enter

298 mm for the left to right value, with 222 mm for the front to

back value. This will allow the auto center and auto magnification

features to work correctly when the original is corner registered

on the platen glass.
5 Clear jams carefully or machine damage may occur. Refer to the

Heavy-Weight Paper section in this guide for specific jam-

clearing instructions.

Hints, Tips & Testing Results
Xerox testing has shown the following:

• These 90 lb Index Docupac Folders are specially made to be

short grain. When run as detailed above, feeding performance
should be good and will be similar to standard 8.5 x 11” 90 lb
Index, but will not equal 24 lb Image Series LX feeding
performance.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 21

• Image quality will be good, but may experience the same

shortfalls (mottle, deletions, etc.) that most heavy-weight papers
display. See the Heavy-Weight Paper section in this guide for
more details.

USAGE GUIDELINES

• Two-sided copying/printing with Xerox Docupac Folders is not

recommended. More frequent jams and image quality defects
will be encountered.

• If jams occur, manually curling the lead edge down will help to

reduce jamming.

Do not confuse these Xerox Docupac Folders with the heavier
Xerox Docupac Laser Folders. Xerox Docupac Laser Folders are
made from 65 lb (176 gsm) recycled paper stock. This 65 lb stock
has higher stiffness and a more coarse formation. These factors will
cause frequent jams and poor image quality in the 5760/5765. Do

not run Docupac Laser Folders in the 5760/5765.

22 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Applications

APPLICATIONS

The sections that follow provide specific techniques which should be
used for certain types of jobs in order to assure optimum feeding
performance and image quality.

Duplex Copies

Application Description & Expectations

Duplex (two-sided) copying refers to imaging on the second side of
a copy already made on the 5760/5765 copier/printer. When using
the recommended 24 to 28 lb bond papers, feeding performance
and image quality will be good, but may not equal the performance
and quality of side 1.

Recommended Materials
Xerox 24 lb Image Series LX, 8.5 x 11” = 3R3874

Xerox 24 lb Image Series LX, 11 x 17” = 3R3877
Xerox 28 lb 4024 DP, 8.5 x 11” = 3R2353
Xerox 28 lb 4024 DP, 11 x 17” = 3R3873
Hammermill 28 lb Color Copy Paper, 8.5 x 11” = 10246-7

1

3. . .

2

Steps for Success

1 Run the side that has the least image area (or the black and white

side) first.
2 Load the paper for side 1 in the Paper Tray Bypass. Do not load

more than 25 sheets of paper.
3 Load the side 1 imaged copies/prints into the Paper Tray Bypass

with the imaged side down. The paper should be rotated 180 or

90 degrees from the side 1 position. (Example: Run the side 1

lead edge as the side 2 trail edge, or feed side 1 long-edge feed,

then side 2 short-edge feed. The document on the Document

Glass should also be rotated 90 degrees in the latter case.)
4 Run side 2 within 15 to 20 minutes of running side 1.
5 When running large jobs of more than 25 copies, split the job into

multiple groups of 25 sheets maximum. That is, run 25 copies of

side 1, then run 25 copies of side 2.
6 Heavy-weight papers (greater than 28 lb bond (105 gsm), coated

papers, and transparencies should not be used for two-sided

copying. Frequent jams and image quality problems are likely

with heavy-weight and coated papers. Duplexing of

transparencies will cause damage to the copier/printer.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 23

APPLICATIONS

Hints, Tips & Testing Results
Xerox testing has shown the following:

• All color copiers/printers experience a higher jam rate when

performing duplex copying. Paper jams can be caused by the
curl created when running the side 1 image. This unpredictable
side 1 curl is the main reason that heavy-weight and coated
papers cannot be recommended for two-sided copying.

• Another cause of increased jams is the contamination of the

feed rolls with fuser oil when running a large number of duplex
copies. This contamination may require more frequent cleaning
of the rollers. Your Xerox representative can give you
information on performing these cleaning procedures (order
number 700P98965). To help reduce this contamination
problem, and improve feeding reliability, mix one-sided copying
jobs with two-sided copying jobs when possible. During large
Duplex jobs, periodically run 5 blank sheets from the Paper Tray
Bypass in the Black Mode to help keep the feed rolls clean.

• Image quality on side 2 will usually be equal to the side 1 image,

but is more likely to have image mottle/light area problems
caused by slight waviness in the paper and variable toner
transfer. Both of these factors are greatly influenced by the
paper’s quality. This is another reason that heavy-weight and
coated papers are not recommended for duplexing.

• If the Image Shift or Corner Shift feature is selected with two-

sided copying, change the horizontal shift direction on side 2 to
the opposite of the side 1 position.

Example: If you shift the side 1 image 0.5 inches (13mm) to the
right, the side 2 image should be shifted 0.5 inches (13mm) to

the left. Top and bottom image shift positions do not have to be
changed, however if the original document is rotated 90 degrees
on the Document Glass, then the side 2 image should be shifted
to the vertically opposite direction.

• As mentioned above, heavy-weight and coated papers are not

recommended for Duplex copying due to their variable curl on
side 1, and image quality problems when running side 2. In
many cases, however, good results have been seen with 32 lb
paper and even 90 lb Index. The level of success depends
largely on the exact paper being used, how it is loaded, the
image being used, and the unique variables in each machine. If
attempting to duplex these materials, refer to the Hints and Tips
sections for Heavy-Weight and Coated papers for more specific
directions. Results with these papers cannot be guaranteed
and nothing can be done to improve performance if it is not
satisfactory.

24 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Color Inserts

APPLICATIONS

Application Description & Expectations

Color Inserts refers to merging color copies made on the 5760/5765
with black and white documents being printed on a Xerox DocuTech
Model 135 or a Xerox 5090 Duplicator. If you want to use 5760/
5765 color copies in another model Xerox copier/printer, inform your
Xerox service representative and try a few copies to determine the
results before running a job.

Recommended Materials
Xerox 24 lb Image Series LX, 8.5 x 11” = 3R3874

Xerox 24 lb Image Series LX, 11 x 17” = 3R3877

1

3. . .

2

Steps for Success

1 For optimum performance as inserts, 5760/5765 copies/prints

should be as flat as possible. To help reduce the amount of curl,

try to use images with a moderate amount of area coverage (20%

or less), or light colored background to minimize the amount of

dry ink on the copy/print. Copies with dark images and a high

area coverage require large amounts of dry ink and can result in

copy curl toward the the image side. White, or very light image

coverage, increases the curl away from the image side.
2 When storing the color copies, keep the stacks horizontal at all

times. Stacking or placing weights on the copies can help reduce

curl. Do not allow copies to shift or slide during handling to avoid

damage to the edges of the paper.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 25

APPLICATIONS

Hints, Tips & Testing Results
Xerox testing has shown the following:

• The control of humidity is a critical factor in the performance of

color inserts. An air conditioned environment will provide the
proper combination of temperature and humidity. Use the
following guidelines for storing the 5760/5765 color inserts in a
non-air conditioned environment:

Minimum: 50° F (10° C) at 15% relative humidity
Maximum: 81° F (27° C) at 85% relative humidity

• For the best performance, the number of 5760/5765 color

copies used as inserts should be no more than 10% of the total
number of pages in a job.

• Transparencies and Duplex copies should not be used as

inserts.

CAUTION: Do not use 5760/5765 color copies in the Xerox 5100
Copier/printer/Duplicator. The copies are incompatible with the
5100 fuser.

26 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

About Paper

ABOUT PAPER

Paper is physically and chemically complex. For a paper to perform
properly in a 5760/5765, its properties must be within specified
limits. Some of these limits can be determined, but others cannot
be obtained easily. Therefore, you must rely on the paper supplier to
deliver paper, or other material, that meets the specifications
outlined in this guide and the Xerox 5760/5765 Digital Color Copier/

Printer Operator Manual.

It is important that you understand the relationship between the
properties of materials used in the copier/printer and reliable
performance of the copier/printer. Using materials that do not meet
the specified requirements may result in increased paper jams, poor
print quality, excessive service calls, and even damage to the
copier/printer.

The quality and condition of the paper being used for copying will
affect the performance of the 5760/5765 and the quality of the
output copy.

Excellent performance will be obtained by using Xerox Image Series
LX 24 lb paper (8.5 x 11 inch= 3R3874 or 11 x 17 inch= 3R3877).
This paper has high brightness, a smooth surface, and a very
uniform paper fiber distribution (formation).

Many papers designed for use in laser printers have some or all of
these recommended properties.

Poor formation, or a rough surface, significantly degrades copy
quality. High brightness of the paper influences the appearance of
the colors on the copy.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 27

ABOUT PAPER

Paper Weight

gsm Paper weight is generally expressed as grams per square meter

(gsm), a measure that makes it easy to compare any two pieces of
paper, even if the papers are of different types.

Basis weight Paper weight is also expressed in terms of basis weight, which is the

weight of 500 sheets of paper of a particular size. Because each
type of paper (bond, offset, cover, index, etc.) is expressed in terms
of a different basis size, a 20 lb bond paper and a 20 lb offset paper
are not the same weight in gsm.

M value The weight of some materials is described by the M value printed on

the package (i.e. 21.64M). The M value is the weight in lbs of 1,000
sheets of the size of the paper in the package. To convert the M
value to gsm for 8.5 x 11” paper, multiply the M value by 7.527. To
convert the M value to gsm for 11 x 17” paper, multiply the M value
by 3.763.

Pt. value Pt (point) value refers to the sheet thickness in mils (thousandths of

an inch). For example, 10 pt. = 0.010”, or 7 pt. = 0.007” thick paper.
You cannot directly convert pt value to paper weight or stiffness.
For most paper types, the maximum recommended paper weight of
163 gsm will be equivalent to 7 pt or 8 pt paper.

28 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

ABOUT PAPER

Equivalent Weights of Recommended Paper Chart

Use the chart below to find the equivalent weight of a particular
paper stock.

Gram

Weight

(in lbs for 500 sheets of the indicated size)

Xerographic

Basis Weight

Offset

Cover

Bond

(gsm)

(17x22 ”)

(25x38 ”)

(20x26 ”)

(25.5x30.5”)

60 16 40 22 33
67
75 20 50 28 42
80 22 55 30 45

90 24 60 33 50
105 28 70 39 58
120 32 80 45 67
125
135
146
147

Index

150
155
163 43 110 60 90

Table 1: Paper weights and sizes for cut sheets

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 29

ABOUT PAPER

Feed Source and Paper Size

Paper Weight Performance

Reliable feeding can be expected from the 5760/5765 paper trays
with most bond papers over 16 lb (60 gsm) to 28 lb (105 gsm).

Reliable feeding can be expected from the Paper Tray Bypass with
most bond papers over 16 lb (60 gsm) to 90 lb Index (163 gsm).

Paper Weight

>28 lb

<16 lb

bond

(60 gsm)

16 to 24 lb

bond

(60 to 90

gsm)

28 lb bond

(105 gsm)

bond to 90

lb Index*

(>105 to

163 gsm)

(>163 gsm)

>90 lb

Index

All Paper Trays

NR E G NR MD

Minimum size:

7.2 x 7.2” bond
(182 x 182mm)

Maximum size:

11 x 17” Short Edge Feed

Paper Tray Bypass

Minimum size:

7.2 x 7.2” bond
(182 x 182mm)

NR E E G to E

only applies

up to 8.5 x
11” in size

Maximum size:

11 x 17” Short Edge Feed

Table 2: Paper weight performance

E = Excellent - Reliable feeds may be expected
G = Good - Special handling may be required and less reliable feeds can be expected.
NR = Not Recommended - Copy quality degradation and more frequent jams will occur.
MD = Machine Damage may occur.
* = The Heavy Paper mode must be used for any paper heavier than 28 lb bond (105 gsm). The

Heavy Paper Mode is selectable only for 8.5 x 11 inch paper. Paper larger than 8.5 x 11 inches
cannot be run in Heavy Paper Mode.

MD

30 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Grade

ABOUT PAPER

Paper grade refers to the brightness of a sheet of paper. Brightness
is a measure of the amount of light a sheet reflects. The more light it
reflects, the higher the brightness and the grade.

Paper with high brightness enhances the contrast between the
paper and the image and enables faithful color reproduction.

The Xerox Image Series LX 24 lb (8.5 x 11 inch = 3R3874 or 11 x 17
inch = 3R3877) paper has high brightness and provides excellent
image quality.

Brightness should not be confused with whiteness, which is the
shade of the paper rather than the amount of light it reflects.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 31

ABOUT PAPER

Moisture Content

Moisture content directly affects reliability and copy quality.
Too much moisture can cause excessive paper curl, paper jams,

and copy quality problems. Moisture levels that are too low can
cause static problems which can also result in paper jams.

Moisture content must be uniform within the ream. The ream should
not be allowed to lose or absorb moisture during storage. Moisture­proof ream wrappers are essential to maintaining the correct
moisture level. Xerox papers have a polyethylene laminate ream
wrapper that resists the migration of moisture into and out of the
package.

A moisture level range of 4.0 to 7.0% is recommended for paper
used in a 5760/5765.

32 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Curl

ABOUT PAPER

Excessive curl may cause paper jams. The selection of a low-curl
paper with proper moisture content will make a significant difference
in the performance of your copier/printer.

Xerox papers are manufactured with built-in curl control and work
well when loaded into the paper trays in the correct curl direction.

Determining curl using

ream wrapper arrows

Determining curl without

ream wrapper arrows

Xerox papers are packaged with an arrow printed on one end of the
ream wrapper. The arrow points to the wire side of the paper. The
curl side of the paper, also known as the felt side, is the opposite
side.

Load the paper so the image will print on the wire side of the paper.

• Load the paper into Paper Trays 1, 2, and 3 with the wire side

down (curl side up).

• Load the paper into the Paper Tray Bypass with the wire side

up (curl side down). It is especially important to load heavy
weight papers into the Paper Tray Bypass with the curl side
down.

If more detailed information about loading paper is required, refer to
section six of the Xerox MajestiK 5760/5765 Digital Color Copier/
Printer Operator Manual.

If the wrapper on a ream of paper is not marked with an arrow
showing the wire (image) side of the paper, you can determine the
curl side by holding a one-half inch stack of paper by one of the
short edges.

Let the paper hang with the long edge parallel to your body. Either
the lower edge or the two side edges will curl slightly toward the
center. Observe which way the edge or edges curl. This is the curl
side.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 33

(continued on next page)

ABOUT PAPER

Paper handling and copy curl performance vary with room
temperature, humidity, paper quality, and the image area on the
copies. All of these variables interact, and, in some situations, the
operator must experiment to determine which paper loading method
provides the best performance.

Paper feeding hints If persistent paper feeding problems occur, one of the following hints

may help:

• Turn the paper over and make the copies again. This

technique can be used for both the paper trays and the Paper
Tray Bypass. If feeding performance is improved, continue to
load the paper in this manner.

• Open a fresh ream of paper. Load the fresh paper and run the

job again. If the paper jams cease, discard the paper that was
causing the jams.

• Occasionally, the top sheets of a newly opened ream will curl

the opposite of the remaining sheets in the ream, indicating
that the paper is adjusting to the humidity level in the room. To
obtain consistent curl for all sheets in the ream, allow the
opened ream to remain in the room until all the sheets have
acclimated to the environmental conditions.

• Change the paper feed orientation. For example, if feeding

long-edge first (LEF), try feeding short-edge first (SEF).

34 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Grain

ABOUT PAPER

The grain of a paper is the direction in which most of the fibers lie.
During the paper-making process, the majority of the paper fibers
align parallel with one another. Depending on how the paper is cut
to its finished size, it will be either grain-long (the grain is parallel to
the longer dimension of the paper), or grain-short (the grain is
parallel to the shorter dimension of the paper).

One method used to determine the grain is to fold a sheet of paper
lengthwise, then make a crosswise fold. Compare the two folds.
Paper folds smoothly with the grain. Cross-grain folds tend to be
rough and cracked.

Another method you can use to determine the grain direction of a
sheet of paper is to tear the sheet widthwise. Paper always tears
straighter with the grain.

Grain direction is critical when running heavy-weight papers in the
5760/5765. Heavy-weight papers (greater than 28 lb (105 gsm)
bond) must be loaded in the Paper Tray Bypass with the grain
direction parallel to the leading edge of the sheet.

Stiffness

Stiffness refers to the rigidity, or bending resistance, of paper.
Thicker papers are usually stiffer. Papers are normally stiffer in the
grain-short direction.

In general, paper that is less than 16 lb (60 gsm) is more likely to
bunch up or wrinkle in the copier/printer, causing jams and
misfeeds. Heavier weight papers, over 28 lb (105 gsm), may have
runability problems as well as print quality defects (skips, blurs,
deletions) due to their reduced ability to bend around the transfer
drum.

Usually, reliable feeding rates can be obtained on the 5760/5765 by
feeding lightweight paper, 16 lb (60 gsm) to 20 lb (80 gsm), with the
grain direction the same as the feed direction. This will increase the
stiffness. When feeding heavier weight paper, 32 lb bond to 90 lb
Index (120 to 163 gsm), the grain direction should be the opposite of
the feed direction to decrease stiffness.

Buying tip Because 11 x 17 inch paper must be fed short-edge first, purchase

only grain-long lightweight papers, 16 lb (60 gsm) to 20 lb (80 gsm).

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 35

ABOUT PAPER

Smoothness

The smoothness of paper has a significant impact on copy quality. If
paper is too rough, copy quality degrades; with increasing
roughness, expect a loss of copy quality in solids and halftones
(grainy colors). Extremely rough paper does not properly accept
fused toner, which rubs or flakes off.

Mottle (light patches in solid color areas) will occur on rough papers
and on papers with poor or uneven formation. Paper smoothness
and formation generally become worse as the paper weight
increases.

Since surface irregularities may not be filled in with dry ink (toner),
the image on rough papers may appear lighter. A higher density
setting (use the Lighter/Darker setting) is required to achieve a
density level equivalent to that on smoother papers.

Xerox has conducted extensive image quality testing on
xerographic, bond, and offset papers. Xerographic papers are
generally smoother than offset papers and most bond papers. The
Xerox Image Series LX papers are smoother than the average
xerographic papers.

The Xerox Image Series LX 24 lb papers provide excellent image
quality.

36 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

Paper Storage

PAPER STORAGE

Paper is normally shipped in fiberboard cartons. The number of
reams in a carton depends on the size of the paper. If a large
quantity of paper has been ordered, the cartons are stacked on
wooden pallets.

Mishandled cartons (for example, dropped, thrown, or struck with a
fork lift), may result in damaged paper, some of which may not be
immediately obvious. The use of damaged paper increases the
frequency of paper jams and other feeding problems.

Do not store the cartons directly on the floor; this increases the
possibility of moisture absorption. Store the cartons on pallets,
shelves, or in cabinets in an area protected from extremes of
temperature and humidity.

Do not open the sealed reams of paper until the paper is to be
loaded into the copier/printer. Leave the paper in the original ream
wrapper, and leave the reams in the shipping carton. The ream
wrapper contains an inner lining which protects the paper from
moisture. Removing the ream wrapper eliminates the protective
barrier, exposing the paper to moisture fluctuations which can result
in excessive curl and other undesirable effects.

Paper from an unopened ream will provide excellent performance.
When paper from an opened ream will not be used for a period of

time, such as overnight, the ream wrapper should be resealed with
tape. For best results, loose paper should be stored in a resealable
plastic bag, or in paper trays 1, 2, or 3 in the machine.

Do not store paper in the Paper Tray Bypass. Load only enough
paper in the Paper Tray Bypass for the job being run.

If using paper from a ream that has been left open, take the sheets
from the center of the ream.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 37

PAPER STORAGE

Stacking

If the cartons or individual reams are to be stacked, they should be
placed carefully on top of one another to avoid crushing the edges
or causing any other damage.

The cartons should be stacked no more than five cartons high.
Pallets may be stacked three high.

Temperature and Humidity

The temperature of the room where paper is stored can have a
significant effect on how that paper performs in the 5760/5765.

The control of humidity is one of the most important precautions that
can be taken to assure proper paper handling in the 5760/5765.

Paper should be stored within the following conditions:

Air conditioned Most environments with air conditioning systems provide the proper

combination of temperature and humidity for good paper
performance.

Non-air conditioned Use the following guidelines for storing paper in non-air conditioned

environments:

• Minimum: 50° F (10° C) at 15% relative humidity

• Maximum: 81° F (27.2° C) at 85% relative humidity.

38 MAJESTIK 5760/5765 MATERIALS USAGE GUIDE

PAPER STORAGE

Conditioning Paper

If the paper is moved from a storage area to a location with a
different temperature and humidity, the paper should be conditioned
to the new location before it is used.

All materials used in the 5760/5765 must be conditioned to the
temperature/humidity of the room containing the copier/printer for
optimum performance.

Paper Put paper in the same room as the copier/printer the night before it

is used in the copier/printer.

Transparencies Leave transparencies in the same room as the copier/printer for 24

hours before they are used in the copier/printer.

Label stock Condition label stock for 72 hours in the copier/printer area before it

is used in the copier/printer.
The conditioning of materials can be accelerated by separating the

cartons or reams of paper (or boxes of transparencies or labels)
from each other. Do not unseal the reams of paper until you are

ready to load them into the machine.

MAJESTIK 5760/5765 MATERIALS USAGE GUIDE 39

Prepared by:
Xerox Corporation
Multinational Customer and Service Education
780 Salt Road
Webster, New York 14580

701P93590