Xerox M24-3946 User Manual

WorkCentre M24
Fax Reference Guide
This PDF file is best viewed using Acrobat® Reader 5
Using the printer to print copies of bank notes or securities is illegal and punishable, regardless of whether they are being used.
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Saved data may be lost if hard disk of the machine breaks down due to external shocks or if t he power is accidentally cut off in a manner not following the methods listed in manuals or other documentations. Xerox is not responsible for such data loss and any consequence caused by such data loss.
Xerox is not responsible for any breakdown of machines due to infection of computer virus.
Important
1
This guide is copyrighted with all rights reserved. Under the copyright laws, this guide may not be copied or modified in whole or part, without the written consent of the publisher.
2
Parts of this guide are subject to change without prior notice.
3
We welcome any comments on ambiguities, errors, omissions, or missing pages.
4
Never attempt any procedure on the machine that is not specifica lly described i n this guide. Unauthor ized operation can cause faults or accidents. Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
Xerox, The Document Company and Ethernet are registered trademarks. DocuWorks and CentreWare are trademarks.
Preface
In this guide, precautions are indicated with the
symbol . Always read and follow these
Thank you for selecting the WorkCentre M24.The WorkCentre M24 is also refered to as the
WorkCentre 24. This guide aims to provide all the necessary operating information functions for fascimile functions
for new users. Please read this guide carefully before use to obtain the best performance of your
machine. After reading it, please keep this guide handy for quick reference should you encounter
difficulties with the machine.
!
instructions before carrying out the required procedure. Also, thoroughly read the Safety Notes provided in this guide.
i
US Regulatory Information
ii
Fax Send Header Requirements: The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including a Fax machine, to send any message unless such message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message and the telephone number of the sending machine or such business, other entity or individual. (The telephone number provided may not be a 900 number or any other number for which charges exceed local or long distance transmission charges.) To enter the telephone number identifying the machine, and the header text information (business name), please refer to the Section 9.2, “Entering Local Terminal Information" in this reference guide. To enter the date and time, please refer to the “Changing Settings in System Settings Mode", “Setting the Common Settings" in the WorkCentre 24 Machine Administrator User Guide.
Data Coupler Information: This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for the Terminal Attachments (ATCA) A label is fixed to the rear cover of the product that contains, among other information, a product identifier in the format US:AAAEQ##TXXXX. If requested, this number must be provided to the Telephone Company. A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A FCC compliant telephone cord and modular plug is provided with this equipment. You may safely connect the machine to the following standard modular jack: USOC RJ-11C using the compliant telephone cord (with modular plugs) provided with the installation kit. See installation instructions for details. To order the correct service from the Telephone Company please quote the codes listed in the table: Facility Interface Code (FIC), Service Order Code (SOC), USOC Jack Code and Ringer Equivalence Number (REN)
FIC SOC USOC Jack REN
02LS2 9.0F RJ-11C 0.2
WARNING: Ask your local telephone company for the modular jack type installed on your line. Connecting this machine to an unauthorized jack can damage telephone company equipment. You not Xerox, assume all responsibility and/or liability for any damage caused by the connection of this machine to an unauthorized jack.
The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local Telephone Company. The REN for this product is part of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are the REN without a decimal point (e.g., 02 is a REN of 0.2)
If this Xerox equipment causes harm to the telephone network, the Telephone Company will notify you in advance that this temporary discontinuance of service may be required. But if advanced notice isn’t practical, the Telephone Company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The Telephone Company may make changes in it facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the Telephone Company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If trouble is experienced with this Xerox equipment, for repairs or warranty information, please contact the Xerox Welcome Center telephone number 800-821-2797. If the equipment is causing harm to the telephone network, the Telephone Company may request that you disconnect the equipment until the problem is resolved. Repairs to the machine should be made only by a Xerox representative or an authorized Xerox Service agency. This applies at any time during or after the service warranty period. If an unauthorized repair is performed, the remainder of the warranty period is null and void. This equipment must not be used on party lines. connection to party line service is subject to state tariffs. Contact the state public utility commission, public service commission, or corporation commission for information. If your office has specially wired alarm equipment connected to the telephone line, ensure the installation of this Xerox equipment does not disable your alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer.
Canadian Regulatory Information
This product meets the applicable Industry Canada technical specifications. The Ringer Equivalence Number (REN) is an indication of the maximum number of devices allowed to be connected to a telephone interface. The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed 5. The Canadian REN value of this equipment is 0.2 Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier. Any repairs or alterations made by the user to this equipment, or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment. Users should ensure for their own protection the electrical ground connections of the power utility, telephone lines and internal metallic water pipe system, if present, are connected together. This precaution may be particularly important in rural areas.
CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate electrical inspection authority or electrician, as appropriate.
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European Regulatory Information
Radio Equipment & Telecommunications Terminal Equipment Directive This Xerox product has been self-certified by Xerox for pan-European single terminal connection to the analogue public switched telephone network (PSTN) in accordance with Directive 1999/5/EC. The product has been designed to work with the national PSTNs and compatible PBXs of the following countries: UK Ireland France Germany Italy Spain In the event of problems you should contact your local Xerox representative in the first instance. This product has been tested to and is compliant with TBR21, a specification for terminal
European Regulatory Information for the fax kit option
equipment for use on analogue-switched telephone networks in the European Economic Area. The product may be configured to be compatible with other country networks. Please contact your Xerox representative if it needs to be reconnected to another country’s network. There are no user­adjustable settings in the product. NOTE: Modification of this product, connection to external control software or to external control apparatus not authorized by Xerox, will invalidate its certification.
iv
S
Features in Brief
The following shows the basic features of this machine.
Adjusting the image quality for documents to be transmit­ted
You can adjust the resolution, density and docu­ment quality for document scanning.
mode
electing the G3 communication
“3.1 Simple Send Procedure” (P. 20)
Using the Address Book
Enter recipient’s Fax No. Memory :100% [ Fax No. ]
Address Book
001
004
007
010
002 003
Xerox Akira Endo
005
008
011 012
ABC
FGHIJ KLMNO PQRST UVWXYZ
DE
006
009
“3.4 Dialing” (P. 27)
Enter Number
0-9
Next
Recipient
Close
Go to
(001-500)
GroupAddress List
Transmitting documents through a relay station
When transmitting the same document to multiple remote terminals over a long dis­tance, this feature saves on cost.
G3
F4800
“3.3 Selecting a Communication Mode (Commu nica­tion Mode)” (P. 25)
Transmitting documents to multiple locations with a sin­gle operation
“4.2 Transmitting Documents Through a Relay Sta­tion (Relay Broadcast)” (P. 43)
“4.1 Transmitting to Multiple Destinations (Broad­cast Send)” (P. 40)
v
Confirming Job Status
Press the Job Stat us butto n to view informa­tion about pending jobs, current jobs and communication results.
Job Status
Doc. No. - Job Type
00010 - Fax-Send
Current and
Pending Jobs
Status
Waiting
Completed Jobs
Remote Terminal/Contents
0123456789
Stored
Documents
5.2 Confirming Job Status (P. 64)
Pages
Waiting Jobs
1/1
Print
Hearing an incoming call with­out using the handset
Facsimile service
7.1 Making a Telephone Call (P. 78)
Transmitting two sided docu­ments by dividing them onto separate pages
8.1 Transmitting Two sided Originals (2 Sided Originals) (P. 84)
Specifying the size and reduc­tion/enlargement ratio for transmitting documents
8.2 Specifying Document Size for Transmission (Scan Size) (P. 87), 8.4 Scanning Documents at a Specified Size/Ratio (Reduce/Enlarge)” (P. 93)
vi
Scanning documents in vari-
d
p
ous sizes at a time
8.3 Scanning Documents in Various Sizes (Mixed Size Originals) (P. 90)
Transmitting facing pages by dividing them onto separate pages
8.5 Transmitting Facing Pages on Separate Sheets (Bound Originals) (P. 95)
Transmitting documents by merging pages
8.6 Merging Several Pages Onto One Sheet (Multi-
le Up) (P. 97)
Transmitting documents at a specified time
8.8 Transmitting Documents at a Programme Time (Delayed Start) (P. 102)
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Transmitting doc umen ts w ith brief information (date, time and name)
8.9 Transmitting Documents With Brief Inf ormation (Send Header) (P. 105)
Transmitting documents with a cover page (Cover Note)
8.10 Transmitting Documents With a Cover Page (Cover Note) (P. 107)
Making multiple copies at a remote machine
Three Copies
8.11 Remote Copy (Recipient Print Sets) (P. 110)
Storing documents being polled from a remote ma­chine
Retrieve
8.12 Preparing to Be Polled (Store for Polling) (P. 112)
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/
Receiving documents stored
M
x
at a remote machine
Communicating confidential documents with a specified person
You can send/receive documents to/from a
Retrieve
specified person by ente ring a ma ilbox pa ss­word.
8.14 Using the Mailbox Feature (Remote Mailbox Retrieve from Mailbox) (P. 118)
Sorting received docu­ments into mailboxes
8.13 Retrieving a Document From Remote
achine(s) (Polling) (P.116)
For Support
For Support
For A
For Support
Programming commands (requests) for mailbox
Forward
For A
For Support
Printed immediately
9.6 Creating a Mailbox (P. 173)
8.15 Sorting Received Documents Into Mailbo (Box Selector) (P. 135)
Printing Transmission Report
You can check results of transmissions on the report.
Transmission Report
Document has been sent.
Document Size A4S
10.2 Printing Reports and Lists” (P. 206)
Transmission Report-Undelivered
Document has not been sent. Pass this report to the sender.
Document Size A4S
ix
M
anaging use of fax transmis-
sions between departments
9.6 Creating a Mailbox (P. 173)
Direct Transmission of Faxes from a Computer
Chapter 12 Direct Transmission of Faxes From a Computer (P. 237)
Internet Facsimile
Chapter 13 Using the Internet to Send and Receive Faxes (P. 251)
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Contents
Preface ..................................................................................................................................i
Features in Brief ...................................................................................................................v
Contents ...............................................................................................................................xi
Using This Guide .................................................................................................................xvii
Chapter 1 Before Use
1.1 Data to be Registered Before Using the Machine.................................................. 2
1.2 Notes on Fax Communications.............................................................................. 3
1.2.1 Telephone Line Connection..................................................................... 3
1.2.2 Automatic Receive Mode ........................................................................ 3
1.2.3 Making a Telephone Call......................................................................... 3
1.3 Telephone Line Connectors................................................................................... 4
1.4 Using the Touch Panel Display................ ...... ....... ...... ...... ...... ...... ...... ...... ....... ...... 5
1.4.1 Displaying Copy, Scan and Fax Screens................................................. 5
1.4.2 Selecting Fax Function Screen ............................................................... 6
1.5 Entering Text.......................................................................................................... 8
1.5.1 Entry Method........................................................................................... 8
Chapter 2 Loading Documents
2.1 Documents........................................................................................................... 10
2.1.1 Applicable Document Sizes................................................................... 10
2.1.2 Automatically Detected Document Sizes .............................................. 11
2.1.3 Document Handling............................................................................... 12
2.2 Loading Documents............................................................................................. 14
2.2.1 Loading Documents on the Document Glass........................................ 14
2.2.2 Loading Documents in the Document Feeder....................................... 15
2.2.3 Document Orientation ........................................................................... 16
2.2.4 If You Have More Documents to Scan................................................... 17
Chapter 3 Transmitting
3.1 Simple Send Procedure....................................................................................... 20
3.1.1 Resolution ............................................................................................. 20
3.1.2 Original Type ......................................................................................... 21
3.1.3 Lighter/Darker ....................................................................................... 21
3.1.4 Simple Send Procedure ........................................................................ 22
3.2 Transmitting by a Specified Telephone Line......................................................... 23
xi
3.2.1 Transmitting by a Specified Telephone Line.......................................... 23
3.7 Sending to a machine that has a Machine Password.....................................................38A
3.2.2 Adding Lines ......................................................................................... 24
3.3 Selecting a Communication Mode (Communication Mode)................................. 25
3.4 Dialing.................................................................................................................. 27
3.4.1 Numeric Keypad Dialing........................................................................ 27
3.4.2 Speed Dialing........................................................................................ 28
3.4.3 One Touch Dialing....... ...... ...... ...... ...... ....... ...... ...... ...... ...... ...... ...... ....... 29
3.4.4 Group Dialing........................................................................................ 29
3.4.5 Using the Address Book........................................................................ 30
3.4.6 Entering Symbols.................................................................................. 33
3.5 Manual Send.......................................... ...... ...... ....... ...... ...... ...... ...... ...... ...... ....... 34
3.6 Transmission Failure............................................................................................ 37
Chapter 4 Broadcast Send
4.1 Transmitting to Multiple Destinations (Broadcast Send) ...................................... 40
4.1.1 Broadcast Send Operation.................................................................... 42
4.2 Transmitting Documents Through a Relay Station (Relay Broadcast)................. 43
4.2.1 Before Using the Relay Broadcast Send Feature.................................. 44
4.2.2 Fax Signal Method ................................................................................ 45
4.2.3 DTMF (Dual Tone Multi Frequency) Method......................................... 46
4.2.4 F Code Method ..................................................................................... 49
4.3 Transmitting Documents Through a Remote Relay Station (Remote Relay Broadcast)53
4.3.1 Fax Signal Method ................................................................................ 54
4.3.2 DTMF (Dual Tone Multi Frequency) Method......................................... 55
4.3.3 F Code Method ..................................................................................... 59
Chapter 5 Confirming and Canceling a Communication
5.1 Canceling Jobs.................................................................................................... 62
5.2 Confirming Job Status......................................................................................... 64
5.2.1 Checking Jobs in Progress and Pending Jobs...................................... 64
5.2.2 Confirming Completed Jobs.................................................................. 65
Chapter 6 Receiving Jobs
6.1 Reception Mode ............ ...... ...... ...... ...... ...... ...... ....... ...... ...... ...... ...... ...... ...... ....... 68
6.1.1 Switching Between the Modes.............................................................. 68
6.1.2 Automatic Reception............................................................................. 69
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6.1.3 Manual Reception ................................................................................. 69
6.2 Printing Received Documents ............................................................................. 71
6.2.1 Tray Mode and User Mode.................................................................... 71
6.2.2 Printing the Same Size Images............................................................. 72
6.2.3 Printing the Same Size Images With Margins....................................... 73
6.2.4 Reducing Images at the Sender Side .......... ...... ...... ...... ...... ...... ....... .... 7 4
6.2.5 Reducing Images at the Recipient Side................................................ 75
6.2.6 Using the 2 Up on Receipt Feature....................................................... 76
6.2.7 Using the 2 Sided Printing Feature ....................................................... 76
Chapter 7 Making and Receiving Telephone Calls
7.1 Making a Telephone Call...................................................................................... 78
7.1.1 Off-hook Dialing .................................................................................... 78
7.1.2 On-hook Dialing .................................................................................... 79
7.2 Receiving a Telephone Call ................................................................................. 82
Chapter 8 Using Additional Features
8.1 Transmitting Two sided Originals (2 Sided Originals)........................................... 84
8.2 Specifying Document Size for Transmission (Scan Size) .................................... 87
8.3 Scanning Documents in Various Sizes (Mixed Size Originals)............................ 90
8.4 Scanning Documents at a Specified Size/Ratio (Reduce/Enlarge) ..................... 93
8.5 Transmitting Facing Pages on Separate Sheets (Bound Originals) ..................... 95
8.6 Merging Several Pages Onto One Sheet (Multiple Up) ....................................... 97
8.7 Executing an Urgent Job (Priority Send) ........................................................... 100
8.8 Transmitting Documents at a Programmed Time (Delayed Start)...................... 102
8.9 Transmitting Documents With Brief Information (Send Header)........................ 105
8.10 Transmitting Documents With a Cover Page (Cover Note)................................ 107
8.11 Remote Copy (Recipient Print Sets).................................................................. 110
8.12 Preparing to Be Polled (Store for Polling) .......................................................... 112
8.12.1 Store the Document to Be Polled...................................................... .. 11 2
8.12.2 Checking Documents to Be Polled...................................................... 113
8.13 Retrieving a Document From Remote Machine(s) (Polling)............................... 116
8.14 Using the Mailbox Feature (Remote Mailbox/Retrieve from Mailbox)................ 118
8.14.1 Send to Mailbox (Fax Signal Method) ................................................. 119
8.14.2 Send to Mailbox (DTMF Method)........................................................ 121
8.14.3 Send to Mailbox (F Code Method) ...................................................... 122
8.14.4 Receive in Mailbox.............................................................................. 125
xiii
8.14.5 Retrieve From Mailbox (Fax Signal Method) ....................................... 125
8.14.6 Retrieve From Mailbox (DTMF Method).............................................. 128
8.14.7 Retrieve From mailbox (F Code Method)............................................ 130
8.14.8 Private Mailbox.................................................................................... 132
8.15 Sorting Received Documents Into Mailbox (Box Selector)................................ 135
8.15.1 Sorting by Incoming Line .................................................................... 135
8.16 Checking/Printing/Deleting Documents in Mailbox............................................ 136
8.17 Transmitting with F Code (F Code Transmittin g)................................................ 139
8.17.1 About F Code and Passwords............................................................. 139
8.17.2 Functions Used with F Code Transmission ......................................... 139
Chapter 9 Setting up System Administration Mode (Fax Functions)
9.1 Overview of System Administration Mode (Fax Functions) ............................... 142
9.2 Entering Local Terminal Information.................................................................. 145
9.2.1 How to Enter and Change................................................................... 146
9.3 Setting an Address Number .............................................................................. 150
9.3.1 Entry Method....................................... ....... ...... ...... ...... ...... ...... ...... ..... 153
9.3.2 Changing/Deleting Entered Address Numbers................................... 166
9.4 Setting a Group Dial .......................................................................................... 169
9.5 Setting a Comment............................................................................................ 171
9.6 Creating a Mailbox............................................................................................. 173
9.7 Programming Sort to Mailbox (Box Selector Entry)........................................... 178
9.7.1 Documents Sorted by Incoming Line.................................................. 178
9.8 Other Items........................................................................................................ 181
9.8.1 Setup Method...................................................................................... 181
9.8.2 Audio Tones......................................................................................... 182
9.8.3 Printing Priority.................................................................................... 183
9.8.4 Reports ............................................................................................... 184
9.8.5 Screen Defaults................................................................................... 186
9.8.6 Feature Defaults...................... ...... ...... ....... ...... ...... ...... ...... ...... ...... ..... 188
9.8.7 Fax Control.......................................................................................... 192
9.8.8 Output Destination-Line Setup............................................................ 199
9.8.9 Reduce/Enlarge Presets ..................................................................... 200
9.8.10 Setting Scan Size Defaults.................................................................. 201
xiv
Chapter 10 Reports/Lists
10.1 Report/List Types............................................................................................... 204
10.2 Printing Reports and Lists ................................................................................. 206
10.2.1 Guide Print Operation ......................................................................... 206
10.2.2 Printing Reports and Lists Automatically............................................. 207
10.2.3 Printing a Transmission Report ........................................................... 208
10.3 Extended Features Settings List........................................................................ 210
10.4 Address Book .................................................................................................... 211
10.5 Comment List ....... ...... ...... ...... ...... ...... ...... ...... ....... ...... ...... ...... ...... ...... ...... ....... .. 212
10.6 Box Selector List................................................................................................ 213
10.7 Activity Report ................................................................................................... 214
10.8 Transmission Report.......................................................................................... 217
10.9 Broadcast/Multi-Poll Report ......... ...... ...... ...... ....... ...... ...... ...... ...... ...... ...... ....... .. 221
10.10 Relay Broadcast Report..................................................................................... 224
10.11 Mailbox Documents Report ............................................................................... 226
10.12 Stored Documents List ...................................................................................... 227
Chapter 11 Troubleshooting
11.1 Troubleshooting.................................................................................................. 230
11.1.1 Problems With Transmission............................................................... 230
11.1.2 Problems With Reception.................................................................... 231
11.1.3 Other Problems................................................................................... 231
11.2 Error Code List.................................................................................................. 234
Chapter 12 Direct Transmission of Faxes From a Computer
12.1 Overview............................................................................................................ 238
12.2 Direct Faxing . ....... ...... ...... ...... ...... ...... ...... ...... ....... ...... ...... ...... ...... ...... ...... ....... .. 239
12.3 Entering Recipient List....................................................................................... 243
12.3.1 Entering Fax Recipient Information Directly........................................ 243
12.3.2 Importing From Fax Recipient Data .................................................... 245
12.3.3 Importing From Fax Phonebook Entries.............................................. 248
12.4 Registering Address Number From a PC .......................................................... 249
Chapter 13 Using the Internet to Send and Receive Faxes
13.1 What is Internet Fax (iFax)?............................................................................... 252
13.1.1 Overview............................................................................................. 252
13.1.2 The Differences Between iFax and Facsimile Features...................... 259
13.2 Setting the Environment .................................................................................... 261
xv
13.2.1 Before Use .......................................................................................... 261
13.2.2 Environment Setting............................................................................ 262
13.2.3 Setup the Environment........................................................................ 266
13.2.4 Confirming the Settings....................................................................... 269
13.3 Receiving and Sending E-mails......................................................................... 270
13.3.1 Sending E-mails.................................................................................. 270
13.3.2 Settings That are Configurable During an Outgoing iFax Transmission
............................................................................................................ 273
13.3.3 Receiving E-mails ............................................................................... 279
13.4 Useful Features ................................................................................................. 281
13.4.1 Sending E-mails to Mailboxes Using E-mail Addresses...................... 281
13.4.2 Sending Faxes to Recipients as Relay Centers .................................. 284
13.4.3 Forwarding a Fax as E-mail From Mailbox .......................................... 287
13.5 Report/List ......................................................................................................... 290
13.6 Troubleshooting ................................................................................................. 291
13.6.1 Problems With Transmission ............................................................... 291
13.6.2 Problems With Reception.................................................................... 292
13.7 Precautions and Limitations .............................................................................. 293
Appendix
A Specifications .................................................................................................... 298
B Glossary ............................................................................................................ 299
Index ................................................................................................................................... 303
xvi
Using This Guide
This section describes the organization of this guide. This guide has been produced for people who use the DocuColor 1632/2240 with fax func­tions on a regular daily basis. When reading this guide, read the chapter that is of particular relevance to the operation you are performing.
What You Need to Know
This guide assumes that the operator has a basic knowledge of the operating environment of the personal computer in use, networking environments, and how to operate a personal computer. For details about the environment of the personal computer in use, basic knowl­edge of networking environments, and how to operate a personal computer, refer to the User Guides provided with the personal computer, operating system, and network system.
Organization of This Guide
This Guide consists of the following chapters.
Chapter 1 Before Use
This Chapter describes the operating precautions and basic operations such as text input when using the facsimile features. Be sure to read this chapter before operating the machine.
Chapter 2 Loading Documents
This Chapter describes the types of original documents that can be used on this machine; precautions on how to load documents.
Chapter 3 Transmitting
This Chapter describes how the machine receives a document from a remote facsimile and outputs it. Most routine procedures are described in this chapter.
Chapter 4 Broadcast Send
This Chapter describes how to transmit a document to multiple destinations with a single operation.
Chapter 5 Confirming and Canceling a Communication
This Chapter describes how to cancel communication and view information about pending jobs, current jobs and communication results.
xvi
Chapter 6 Receiving Jobs
This Chapter describes how the machine receives and prints documents.
Chapter 7 Making and Receiving Telepho ne Cal ls
This Chapter describes how to make and receive telephone calls using an exter­nal telephone.
Chapter 8 Using Additional Features
This Chapter describes useful facsimile features and operations.
Chapter 9 Setting up System Administration Mode (Fax Functions)
This Chapter describes how to register data to use the fax functions and the setup procedures to customize these functions.
Chapter 10 Reports/Lists
This Chapter describes reports and list settings and how to print them.
Chapter 11 Troubleshooting
This Chapter describes what to do when transmission errors occur and when an error code is displayed in the Activity Report.
Chapter 12 Direct Transmission of Faxes From a Computer
This Chapter describes how to transmit faxes directly from a computer.
Chapter 13 Using the Internet to Send and Receive Faxes
This Chapter describes how to use the Internet Fax (iFAX) function to send and receive faxes.
Appendix
This appendix describes specifications, brief information on the facsimile service system, and overseas communication.
xvii
Conventions
1
In this guide, host device refers to a personal computer or workstation.
2
The following icons are used in this guide.
Indicates important information and must be read in detail. Indicates supplementary information. Indicates references used in this guide. Guide titles are noted without double
quotes while specific sections like 1.9.2 Disabling the Power Saver Mode or found within double quotes.
3
Special marks/characters used in this guide.
: Double quotes indicate the following:
Bold face : Bold face characters refer to selections made like options on the
Messages that appear in the touch panel display and computer screens.
Characters to be entered.
Feature names or buttons that are difficult to understand.
screen, hard or soft buttons, and keys from the keyboard. For example: Press
ESC
.
When a checkbox is checked, it indicates ON, otherwise it indicates OFF.
4
The item with the radio button checked is the selected item.
5
xviii
xix
1
Before Use
1.1 Data to be Registered Before Using the Machine..............................2
1.2 Notes on Fax Communications..........................................................3
1.2.1 Telephone Line Connection................................................3
1.2.2 Automatic Receive Mode....................................................3
1.2.3 Making a Telephone Call ....................... ... ..........................3
1.3 Telephone Line Connectors................................... ............................ .4
1.4 Using the Touch Panel Display............................................................5
1.4.1 Displaying Copy, Scan and Fax Screens ...........................5
1.4.2 Selecting Fax Function Screen...........................................6
1.5 Entering Text................................................................... .... ...............8
1.5.1 Entry Method......................................................................8
Data to be Registered
Before Use
1
1.1
The following data has to be registered before using the machine.
Item Contents See
Date and time
Telephone line
Local name
Company Logo
Address Number
The current date and time .
A fax number and dial type is registered for each line the fax is connected to.
The name of the machine displayed by the receiving machine and re corded in the remote activity report. The machine identifies itself to the remote machine when they communicate. The local name can include alphanumeric characters and symbols.
This is the Send Header text e.g. name of business, printed on the Cover Note or the first line of the transmitted document(s) Send Header. The Company Logo can include alphanumeric characters and symbols.
The telephone numbers you frequently use. The Address Number can include remote name, telephone number, and specifications for communication mode, resolution, Broad­cast Send and Relay Broadcas t.
Before Using the Machine
9.2 Entering Local Terminal Informa­tion (P. 145)
9.2 Entering Local Terminal Informa­tion (P. 145)
9.2 Entering Local Terminal Informa­tion (P. 145)
9.3 Setting an Address Number (P. 150)
For details on settings for the Internet Fax (iFAX), see 13.2 Setting the Environment (P. 261).
2
Notes on Fax
1.2
Follow the instructions described below when using the fax features on the machine.
1.2.1
Telephone Line Connection
You cannot use this machine with a call waiting service. A facsimile located close to a main unit of a cordless phone can cause distorted images or interrupted transmission. This machine should be installed at least five meters away from the main unit of the cordless phone.
If the digital line leased for your company network is multiplexed, facsimile com­munication may be restricted as follows: (1) The features using our unique transmission method, such as Recipient Print
(2) The transmission speed is limited. (3) Super G3 cannot be used. The following communication errors may also occur. These restrictions may occur because the multiplexing device restricts the band­width to the minimum required for voice communications. These restrictions vary according to the network configuration. For more information, contact your network administrator.
Communications
Sets, Relay Broadcast and Remote Mailbox, are not available.
Before Use
1
1.2.2
1.2.3
Automatic Receive Mode
If the telephone rings while the machine is in standby mode with the automatic receive mode activated, you cannot speak with the caller. When you want to answer a telephone call in this mode, connect an external telephone and use the Auto Switch Time feature to change the time for the machine to answer the call.
9.8.7 Fax Control (P. 192)
Making a Telephone Call
In power saving, you cannot make telephone call with the receiver.To make a telephone call, press the Power Saver button to cancel power saving.
3
Telephone Line
Before Use
1
1.3
The figure below shows the telephone line connectors at the rear side of the machine.
Connectors
1 2
3 4
1 LINE 1 Connect the fax to a public switched telephone network (PSTN). An
external telephone cannot be connected. 2 TEL An external telephone is connected here. 3 LINE 2 (Line 2) Connect to a public line. 4 LINE 4 (Line 4) Connect to a public line.
US/Canada: Line 2 and 4 can be specified when an option is installed. Europe: Line 1 only.
4
Using the Touch Panel
1.4
Display
By selecting the feature buttons on the touch panel display, you can select various features.
1.4.1
Displaying Copy, Scan and Fax Screens
Use the Menu to access one of the three screens Copy, Scan, and Fax. Press the Menu at the top right of each screen to display the Menu.
If this fails to display the Menu, press the Features button to display the Menu.
The machine is factory set to display the Copy screen as the default screen on the touch panel dis­play when the power is turned on. This default screen can be changed in the System Administration Mode.
Menu screen
Menu
Back
Before Use
1
Copy Scan
Use the buttons on the Menu screen to display the screen of the required features.
Copy screen
Basic Copying
Output Color Paper Supply
Auto
Full Color
Black
Dual Color-Red/Black
More...
The Copy screen allows you to select the copy features. The Copy screen consists of Basic Copying, Added Features, Image Quality, and Others.
Added Features
2 Sided
1->1 Sided
1->2 Sided (H to H)
2->2 Sided (H to H)
2->1 Sided (H to H)
More...
Image Quality
Reduce/Enlarge
100%
Auto%
50% A3->A5
70% A3->A4,B4->B5
More...
Others
Fax
Auto
1 A4
2 A3
3 8.5 11’’
More...
Menu
Plain
Plain
Plain
5
Before Use
1
1.4 Using the Touch Panel Display
Scan screen
Scan OptionsBasic Scanning
Scan to: Output Color
Mailbox...
Job Template...
Auto 200dpi
Full Color
Grayscale
Black
The Scan screen allows you to select the scanner features.
Fax screen
Basic Features Scan Options Send Options
Resolution Original Type Lighter/Darker
A B C
Address Book
Keyboard
Standard
Fine
Super-fine (400dpi)
Super-fine (600dpi)
Image Quality/ File Format
Menu
Scan Resolution 2 Sided Originals
300dpi
400dpi
600dpi
On-Hook/ Others
Text
Text & Photo
Photo
1 Sided
2 Sided (H to H)
2 Sided (H to T)
More...
Menu
1.4.2
The Fax screen allows you to select the fax features.
The Fax screen consists of Basic Features, Scan Options, Send Options and On-Hook/Others. For details on each screen, see 1.4.2 Selecting Fax Function Screen (P.6).
Selecting Fax Function Screen
The Fax screen consists of Basic Features, Scan Options, Send Options and On-Hook/Others.
The machine is factory-set to display the Basic Features screen as the default Fax screen. For details on switching the Fax screens, see 9.8 Other Items (P. 181).
For details on the features displayed on each screen, see Chapter 3 Transmitting (P. 1 9) andChapter 8 Using Additional Features (P. 83).
Basic Features screen
Enter recipients Fax No. Memory :100% [ Fax No. ]
Basic Features Scan Options Send Options
Resolution Original Type Lighter/Darker
Standard
Fine
Super-fine (400dpi)
Super-fine (600dpi)
A B C
Address Book
Keyboard
On-Hook/ Others
Text
Text & Photo
Photo
Next
Recipient
Menu
6
Scan Options screen
1.4 Using the Touc h Pan el Di splay
Enter recipients Fax No. Memory :100% [ Fax No. ]
Basic Features Scan Options Send Options
2 Sided Originals 1 Sided
Reduce/Enlarge Auto %
Send Options screen
Enter recipients Fax No. Memory :100% [ Fax No. ]
Basic Features Scan Options Send Options
Communication Mode G3 Auto
Cover Note Off
On-Hook/Others screen
Enter recipient's Fax No. Memory :100% [ Fax No. ]
Basic Features Scan Options Send Options
Store for Polling Off
F Code Off
Scan Size Auto Size Detect
Bound Originals Off
Priority Send/ Delayed Start Priority Send : Off Delayed Start : Off
Recipient Print Sets 1 Set(s)
Polling Off
On-hook Manual Send/Receive
On-Hook/ Others
On-Hook/ Others
On-Hook/ Others
Next
Recipient
Menu
Mixed Size Originals Off
Multiple Up Off
Next
Recipient
Menu
Send Header On
Transmission Report Off
Next
Recipient
Menu
Remote Mailbox Off
Before Use
1
7
Entering Text
1.5
This section describes how to enter characters. Use the keyboard displayed on the touch panel display to enter text. This machine allows you to enter numerics, alphabetic characters, and symbols. However,
Before Use
restrictions on the number of characters that can be entered apply to some items.
1
1.5.1
Entry Method
The screen for entering text is sometimes displayed during machine operations. The follow­ing describes how to enter text.
Save
Backspace
Space
Shift
Alphanumeric
Symbol
Entering alphabet
Cancel
b
a
c
d
h
o
v
j
j
k
q
p
w
r
x
y
f
e
g
l
m
n
t
s
u
z
3
2
1
6
54
9
7
8
0
characters and numbers......... Select the Alphanumeric button. You can
select between upper- and lower-case characters by selecting the Shift button. To return to the previous state, select the Shift button again.
Entering symbols................... Select the Symbol button.
Entering spaces..................... Select the Space button.
1 Deleting characters ............ Select the Backspace button. This deletes one
character at a time.
You can also use the buttons on the control panel.
8
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