Xerox® and Xerox and Design®, and CentreWare® are trademarks of Xerox Corporation in the United States and/or other
countries.
Internet Explorer, Microsoft, Windows, Windows Server, and Windows Vista are trademarks or registered trademarks of Microsoft
Corporation in the U.S. and other countries.
MontaVista Linux is a registered trademark of MontaVista Software, Inc.
In this manual, safety instructions are preceded by the symbol . Always read and follow the instructions before
performing the required procedures.
If bank bills are printed by a printer or securities are printed illegally, it assumes that you violate the law and you suffer
punishment regardless of whether to use those printouts.
If a malfunction occurs with the machine's hard disk or other storage media, any received or stored data including registered
configurations may be lost. Xerox is not responsible for any direct or indirect damages arising from or caused by such data
loss.
Xerox is not responsible for any breakdown of machines due to infection of computer virus or computer hacking.
Important
1. Parts of this manual are subject to change without prior notice.
2. We welcome any comments on ambiguities, errors, omissions, or missing pages.
3. Never attempt any procedure on the machine that is not specifically described in this manual. Unauthorized operation
can cause faults or accidents. Xerox is not liable for any problems resulting from unauthorized operation of the equipment.
An export of this product is strictly controlled in accordance with Laws concerning Foreign Exchange and Foreign Trade of
Japan and/or the export control regulations of the United States.
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Xerox Wide Format IJP 2000
User Guide
Preface
Thank you for selecting the Xerox Wide Format IJP 2000.
This user guide describes operating instructions and
precautions for using the Xerox Wide Format IJP 2000. To get
the most out of the Xerox Wide Format IJP 2000 and to use it
effectively, be sure to read this User Guide before use.
This guide is intended for first-time users of the Xerox Wide
Format IJP 2000 (hereinafter called "the machine"), and
describes how to use the Print feature, how to clear paper
jams, the daily maintenance procedures, how to set various
setting items, and various precautions.
This guide assumes that you have a basic understanding and
operating knowledge of your personal computer and network
environment. For the basic information and operating
instructions of your personal computer and network
environment, refer to the documentation provided for your
personal computer, operating system, and network system.
After reading this guide, be sure to keep this guide so you can
refer to it handy for quick reference whenever you have
trouble with the machine's operation or some failure occurs
Table of Contents....................................................................................................................................................................................................4
Types of Manuals ....................................................................................................................................................................................................9
Using This Guide ................................................................................................................................................................................................... 10
1.2.1Switching the Power On........................................................................................................................................................30
1.2.2Switching the Power Off .......................................................................................................................................................31
1.2.3Saving Power Consumption While the Machine is not in Use...............................................................................32
1.3.1Exiting the Energy Saver Mode..........................................................................................................................................33
1.4.2Switching Language ...............................................................................................................................................................35
1.5.1Replacing/Cutting Roll Paper ..............................................................................................................................................38
1.5.2Loading Cut Sheet Paper (Bypass)....................................................................................................................................41
1.5.3Switching Between Trays......................................................................................................................................................41
1.6Configuring Paper Setting..................................................................................................................................................... 43
1.7.2Unusable Media .......................................................................................................................................................................46
1.7.3Handling and Storing Media...............................................................................................................................................47
1.12Cancelling a Job ........................................................................................................................................................................53
1.13Delete All Jobs............................................................................................................................................................................ 54
Chapter 2CentreWare® Internet Services .........................................................................55
2.1Overview of CentreWare Internet Services .................................................................................................................... 56
2.1.1What is CentreWare Internet Services?..........................................................................................................................56
2.1.2Setting Up for Using CentreWare Internet Services..................................................................................................57
2.1.3Starting CentreWare Internet Services...........................................................................................................................59
2.1.4CentreWare Internet Services Screen Components...................................................................................................60
Chapter 3Daily Management and Maintenance.............................................................63
3.1.2Replacing an Ink Cartridge ..................................................................................................................................................65
3.1.3Replacing a Waste Ink Cartridge....................................................................................................................................... 68
3.1.4Replacing a Print Head..........................................................................................................................................................70
3.2Cleaning the Machine............................................................................................................................................................. 73
3.2.1Removing Ink Stains in the Print Head Side of the Print Unit...............................................................................73
3.2.2Removing Ink Stains in the Ink Receiving Side of the Print Unit..........................................................................75
3.3Print Head Maintenance........................................................................................................................................................ 77
3.3.1Making a Test Print.................................................................................................................................................................77
3.3.2Cleaning the Print Head........................................................................................................................................................78
3.3.3Carrying out Calibration........................................................................................................................................................79
3.3.4Performing a Joint Adjustment..........................................................................................................................................80
4.1.2Paper Jam Problems ...............................................................................................................................................................90
4.1.4Problems during Printing.......................................................................................................................................................94
4.1.5Problems with CentreWare Internet Services...............................................................................................................95
Chapter 5ìSystem Administrator Menu Settings ..........................................................103
4.3When a Paper Jam Occurs..................................................................................................................................................... 97
4.3.1Paper Jams in the Roll Unit..................................................................................................................................................98
4.3.2Paper Jams in the Bypass (Manual) Feed Table or Upper Unit............................................................................99
4.3.3Paper Jams inside the Upper Roll Paper Cover.........................................................................................................101
4.3.4Paper Jams in the Paper Stack Tray (Optional)........................................................................................................102
5.1System Administrator Menu Settings Overview.........................................................................................................104
5.1.1Step 1 Displaying the System Administrator Menu...............................................................................................104
5.1.2Step 2 Selecting the Desired Item ................................................................................................................................. 105
5.1.3Step 3 Configuring a Feature........................................................................................................................................... 106
5.2System Administrator Menu List ......................................................................................................................................107
5.7.1Password Entry Control Panel..........................................................................................................................................126
5.7.2Overwrite Hard Disk ............................................................................................................................................................. 127
6.2Notes and Restrictions..........................................................................................................................................................131
6.2.1Notes and Restrictions on the Use of the Machine ................................................................................................ 131
6.2.2Notes and Restrictions on the Use of the Print Feature........................................................................................131
6.2.3Notes and Restrictions for IPv6 Connection..............................................................................................................132
Table of Contents
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Table of Contents
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Table of Contents
Types of Manuals
The following Guides are available.
Guides for the Machine
User Guide (this guide)
Describes the daily maintenance procedures, how to use the Print feature, how to clear paper jams, how to set
various setting items, and notes and restrictions.
Guides for the Optional Components
The guides for the optional components provide information such as how to operate the optional components, and
how to install software.
Types of Manuals
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Using This Guide
This guide gives you information on how to use the Print feature of the machine.
Organization of This Guide
This guide consists of the following chapters:
Chapter 1 Before Using the Machine
This chapter identifies the machine components, and describes the basic operations of the machine, such as how to
turn the power on and off, how to operate the control panel, how to exit the Energy Saver mode, and how to load
paper.
Chapter 2 CentreWare® Internet Services
This chapter describes how to operate the Print feature and the CentreWare Internet Services feature.
Chapter 3 Daily Management and Maintenance
This chapter describes how to replace consumables and clean the machine.
Chapter 4 Problem Solving
This chapter describes solutions to various problems you may have with the machine.
Chapter 5 ìSystem Administrator Menu Settings
This chapter describes how to configure the System Administrator Menu settings.
Chapter 6 Appendix
This chapter describes the machine specifications, optional components, and notes and restrictions.
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Using This Guide
Conventions
This guide uses the following marks depending on the described contents.
Important
Provides important information that you should know and check before using or operating the
machine.
Note
Refer
Provides information that may be useful when you are using or operating the machine.
Provides cross-references to the content.
The following symbols are used in this guide.
" "
[ ]
< >
>
A cross-reference included in this guide.
Indicates the names of features, input values, input examples, and the messages displayed on the touch
screen.
Indicates the names of the screens, menus, buttons, and tabs displayed on the touch screen.
Indicates the names of the menus, windows, dialog boxes, buttons, tabs, files, and folders displayed on your
computer screen.
Indicates the buttons and indicators on the control panel.
Indicates the keys on your computer keyboard.
Indicates the order of selecting the menu items.
Example: Select [Start] > [All Programs].
Paper orientation is described in this guide as follows:
Portrait
Landscape
Load paper in portrait orientation, viewing the bypass (manual) feed table at the front.
Load paper in landscape orientation, viewing the bypass (manual) feed table at the front.
The screen shots and machine illustrations in this guide are of the machine with various optional components
installed. Some of the items and features on the screen shots or illustrations may not be displayed or available on
your machine depending on its configuration.
The information on various drivers and utility software in this guide may not apply to your drivers and utility
software depending on their version upgrade.
In this guide, "personal computer" and "work station" are collectively called "computer".
Microsoft
®
Windows® Operating System is referred to as "Windows".
The description of operations in this guide are mainly based on Windows 7. If using an operating system other
than Windows 7, the operating procedures and the screen appearance may be different in your environment.
Using This Guide
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Using This Guide
Safety Notes
FlammableExplodableElectric
shock
Heated
surface
Moving
object
Pinched
fingers
Caution
ProhibitedNo fireDo not
touch
Do not use
in bathroom
Do not tear
down
Keep away
from wet
Never touch
with wet hand
InstructionsUnplugGround/
Earth
Before using this product, read "Safety Notes" carefully for safety use.
This product and recommended supplies have been tested and found to comply with strict safety requirements
including safety agency approvals and compliance with environmental standards. Follow the following instructions
for safety use.
Any unauthorized alteration including an addition of new functions or connection to external devices may not be covered by
the product warranty. Contact your local Xerox representative for more information.
Follow all warning instructions marked on this product. The warning marks stand for the followings:
Used for item that if not followed strictly, can lead death or severe or fatal injuries and the possibility
to do it is comparatively high.
Used for items that if not followed strictly, can lead to severe or fatal injuries.
Used for items that if not followed strictly, can cause injuries to user or damages to machine.
: A symbol for items to pay attention to when handling machine. Follow instructions carefully to
use machine safely.
: A symbol for prohibited items. Follow instructions carefully to avoid any dangerous acts.
: A symbol for items that must be performed. Follow instructions carefully to carry out these
essential tasks.
Safety Notes
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Electrical Safety
WARNING
This product shall be operated by the power source as indicated on the product's data plate. Consult your
local power company to check if your power source meets the requirements.
WARNING: Connect this product to a protective earth circuit.
This product is supplied with a plug that has a protective earth pin. The plug fits only into an earthed
electrical outlet. This is a safety feature. If the plug doesn't fit to the outlet, contact an electrician to
replace the outlet to avoid risk of electric shock. Never use an earthed adapter plug to connect the product
to the electrical outlet that has no earth connection terminal.
Improper connection of a grounding conductor may cause electric shock.
Plug the power cord directly into a grounded electrical outlet. To prevent overheat and a fire accident, do
not use an extension cord, a multi-plug adaptor or a multiple connector. Consult your local Xerox
representative to check if an outlet is grounded.
Connect this product to a branch circuit or an outlet that has larger capacity than the rated ampere and
voltage of this product. See the data plate on the rear panel of this product for its rated ampere and
voltage.
Never touch the power cord with wet hands. It may cause electric shock.
Do not put an object on the power cord.
Always keep the plug connection free of dust. The dusty and damp environment may bring about minute
electric current in a connector. It may generate heat and eventually cause a fire accident.
To avoid the risk of electric shock and a fire accident, only use the power cord supplied with this product or
the ones designated by Xerox.
The power cord is exclusive use for this product. Do not use it for any other product.
Do not damage or alter the power cord. Damage and alteration may generate heat and eventually cause
electric shock or a fire accident.
If the power cord is damaged or insulated wires are exposed, contact your local Xerox representative for
its replacement. Do not use a damaged or uninsulated cord to avoid the risk of electric shock and a fire
accident.
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Safety Notes
CAUTION
When cleaning this product, always switch off and unplug it. Access to a live machine interior may cause
WARNING
CAUTION
electric shock.
Do not unplug or re-plug this product with the switch on. Plugging and unplugging a live connector may
deform the plug and generate heat, and eventually cause a fire accident.
Hold the plug not the cord when unplugging this product, or it may damage the cord and cause electric
shock or a fire accident.
Always switch off and unplug the machine when it is not used over weekends or long holidays. It may
cause deterioration of insulations and eventually electric shock or a fire accident.
Once a month, switch off this product and check if
the power cord is plugged firmly into an electrical outlet;
the plug is not excessively heated, rusted or bent;
the plug and electrical outlet are free of dust; and
the power cord is not cracked or worn down.
Once you notice any unusual condition, switch off and unplug this product first and contact your local
Xerox representative.
Machine Installation
Do not locate this product where people might step on or trip over the power cord. Friction or excessive
pressure may generate heat and eventually cause electric shock or a fire accident.
Never locate this product in the following places:
Near radiators or any other heat sources
Near volatile flammable materials such as curtains
In the hot, humid, dusty or poorly ventilated environment
In the place receiving direct sunlight
Near cookers or humidifiers
Locate this product on a level and sturdy surface that can withstand a weight of 992 lbs. (450 kg).
Otherwise, if tilted, the product may fall over and cause injuries.
Safety Notes
15
Locate this product in a well-ventilated area. Do not obstruct ventilation openings of the product.
With the Paper Stack Tray (optional) attached
Keep the minimum clearance as follows for ventilation and an access to the power plug. Unplug the
product if an abnormal condition is noted.
Do not incline the product at more than 10 degree angle. Otherwise, it may fall over and cause injuries.
10°
Left
Right
Left
Right
10°
Rear
10°
Front
Rear
Front
10°
Always lock the feet of this product after installation. Otherwise, it may fall over or slide and cause injuries.
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When moving this product, always switch off and unplug it. Otherwise, a power cord may be cracked and
overheated, and eventually may cause electric shock and a fire accident.
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Safety Notes
OTHERS
To keep this product in a good performance and condition, always use it in the following environment:
WARNING
Temperature: 59 - 86°F (15 - 30°C)
Humidity: 20 - 80%
When the product is left in a chilly room and the room is rapidly warmed up by heater, dew condensation
may form inside the product and cause a partial deletion on printing.
For measures to prevent the machine from moving and overturning in case of earthquake, please consult
with your local Xerox representative.
Operational Safety
Do not carry out any other maintenance procedures not described in the documentation.
This product features safety design not to allow operators access to hazard areas. The hazard areas are
isolated from operators by covers or protectors which require a tool to remove. To prevent electric shock
and injuries, never remove those covers and protectors.
To avoid the risk of electric shock and a fire accident, switch off and unplug the product promptly in the
following conditions, then contact your local Xerox representative.
The product emits smoke or its surface is unusually hot.
The product emits unusual noise or odor.
The power cord is cracked or worn down.
A circuit breaker, fuse or any other safety device becomes activated.
Any liquid is spilled into the product.
The product is soaked in water.
Any part of the product is damaged.
Be careful not to injure your fingers when using the cutter to cut the roll paper.
Do not insert any object into slots or openings of this product.
Do not put any of the followings on the product:
Liquid container such as vases or coffee cups
Metal parts such as staples or clips
Heavy objects
If liquid is spilled over or metal parts are slipped into the product, it may cause electric shock or a fire
accident.
Do not use conductive paper such as origami paper, carbonic paper or conductively-coated paper. When
paper jam occurs, it may cause short-circuit and eventually a fire accident.
When cleaning this product, use the designated cleaning materials exclusive to it. Other cleaning
materials may result in poor performance of the product. Never use aerosol cleaners to avoid catching fire
and explosion.
Safety Notes
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CAUTION
Always follow all warning instructions marked on or supplied with this product.
Power Breaker
Test Button
Paper Stack Tray (Optional)
Printer Unit
To avoid the risk of burn injuries, never touch the area with the "High Temperature" mark on.
Keep electrical and mechanical safety interlocks active. Keep the safety interlocks away from magnetic
materials. Magnetic materials may accidentally activate the product and cause injuries or electric shock.
A ground fault interrupter is embedded in this product. If current leakage occurs, the ground fault
interrupter automatically cuts off power circuit to prevent electric shock and a fire accident. The ground
fault interrupter is normally ON [(indicated as "|")]. Check once a month if the ground fault interrupter
works properly in accordance with the following procedures:
(1) Turn off the power switch of the machine.
(2) Press the TEST button while power breaker (main power switch) is on.
If the power breaker (main power switch) turns off, it shows that the power breaker (main power
switch) is operating correctly.
(3) Turn the power breaker on.
Power Breaker
If the circuit does not work properly, contact your local Xerox representative.
When pulling out the roll unit, do it gently. If pulled out with too much force, the unit can hit and injure
your knees.
To move this product to another location, contact your local Xerox representative.
Ventilate well during extended operation or mass printing. It may affect the office air environment due to
odor such as ozone in a poorly ventilated room.
Provide proper ventilation to ensure the comfortable and safe environment.
Test Button
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Safety Notes
Consumable
WARNING
CAUTION
Store all consumables in accordance with the instructions given on its package or container.
Keep ink cartridges out of the reach of children. If a child accidentally lick or swallow ink or get it in the
eye, consult a physician immediately.
If ink spills onto your hands, wash it off.
If you get ink in the eye, wash it out immediately. If you have sore eyes, consult a physician immediately.
This product uses roll printing paper. Be careful not to drop it as it is heavy and may cause injuries.
Do not lay the paper roll on the machine or on any unstable surface. The paper roll can fall, causing
injuries.
Safety Notes
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Location of Warning and Caution Labels
Always follow all warning instructions marked on or supplied with this product.
To avoid the risk of burn injuries, never touch the area with the "High Temperature" mark on.
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Safety Notes
Environment
For environmental protection and efficient use of resources, Xerox reuses returned ink cartridges to make recycle
materials or energy recovery.
Proper disposal is required for ink cartridges no longer needed. Do not open ink cartridges. Return them to your
local Xerox representative.
Environment
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Regulation
Radio Frequency Emissions (Class A)
This product has been tested and found to comply with the limits for a class A digital device, pursuant to
International Standard for Electromagnetic Interference (CISPR Publ. 22) and Radiocommunication Act
1992 in Australia/New Zealand. These limits are designed to provide reasonable protection against
harmful interference when the product is operated in a commercial environment. This product generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
customer documentation, may cause harmful interference to radio communications. Operation of this
product in a residential area is likely to cause harmful interference in which case the user is required to
correct the interference at their own expense.
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference and (2) This device must accept any interference
received, including interference that may cause undesired operation.
This Class A digital apparatus complies with Canadian ICES-003. Cet appariel numérique de la classe “A”
est conforme à la norme NMB-003 du Canada.
Changes and modifications to this product not specifically approved by Xerox may void the user's
authority to operate this equipment.
Product Safety Certification (CB)
This product is certified by the following agency using the safety standards listed.
Agency
SEMKOIEC60950-1:ed. 2
Standard
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Regulation
Legal Notice
Printing certain documents may be illegal in your country. Penalties of fines or imprisonment may be
imposed on those found guilty. The following are examples of items that may be illegal to print in your
country.
Currency
Banknotes and checks
Bank and government bonds and securities
Passports and identification cards
Copyright material or trademarks without the consent of the owner
Postage stamps and other negotiable instruments
This list is not inclusive and no liability is assumed for either its completeness or accuracy. In case of
doubt, contact your legal counsel.
Legal Notice
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Legal Notice
Chapter 1Before Using the Machine
This chapter identifies the machine components, and describes the basic operations of the machine, such as how to
turn the power on and off, how to operate the control panel, and how to exit the Energy Saver mode.
1.5Loading/Replacing Paper ...........................................................................................................................38
1.6Configuring Paper Setting......................................................................................................................... 43
This section describes the machine components and their functions.
No.ComponentFunction
1Print head coverOpen this cover when replacing a print head.
2Upper unitOpen this cover to clear a paper jam or replace a waste ink cartridge.
3Control panelDirectly touch the buttons and tabs displayed on the touch screen to operate the
machine.
Refer
4Roll 1/2 unitLoad roll paper into this unit.
5Roll 3/4 unit (4-roll model)Load roll paper into this unit.
6Paper cutter buttonTrims the lead edge of roll media.
7
Paper path coverOpen this cover to clear a paper jam.
8Bypass (manual) feed tableLoad media here when making prints onto cut sheet.
9Manual feeder guide
(Optional)
10Ink coverOpen this cover when replacing an ink cartridge.
Aligns both edges of paper when loading paper into the bypass (manual) feed table.
For more information, refer to "1.4 Control Panel" (p. 34).
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1.1 Machine Components
Before Using the Machine
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13
14
16
17
15
No.ComponentFunction
12Exit trayPrinted media are output from this exit. face up.
13Rear coverContains the LAN port, service port, and media heater switch.
14Power breakerA power breaker of the machine.
15Power switchUsed to switch the power to the machine on/off.
16Front coverOpen this cover when replacing a waste ink cartridge.
17Upper unit release leverPull up this lever to open the upper unit.
Note
These ports and switch are intended to be used only by our
customer engineers For more information, contact your local Xerox
representative.
1.1 Machine Components
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1
Before Using the Machine
Paper Stack Tray (Optional)
This tray can accommodate printed sheets on the tray or underneath the tray.
You can eject up to 150 sheets of paper on the tray.
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1.1 Machine Components
Before Using the Machine
1
Note
Paper support
Depending on the size of paper you use, pull out the paper support.
1.1 Machine Components
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1
Before Using the Machine
1.2Power Source
Important
Note
Steps
Note
1.2.1Switching the Power On
The machine warms up and becomes ready to print within about 10 minutes after being powered on.
The Energy Saver feature allows you to reduce the power consumption of the machine, saving electricity.
Refer
Do not turn off the power straight after turning the power switch on. If you turn the power off before the "Ready"
message appears on the touch screen, the system could be damaged.
The machine consumes 11W or less even when the power switch is turned off. To avoid consuming (or save) this
standby power, turn the power breaker OFF. For information on how to do this, refer to "1.2.3 Saving Power
Consumption While the Machine is not in Use" (p. 32).
For information on the Energy Saver feature, refer to "1.3 Energy Saver Mode" (p. 33).
1.
Press the power switch to the [|] position to switch the power on.
The "Please wait..." message indicates that the machine
is warming up. The machine cannot be used while it is
warming up.
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1.2 Power Source
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