Xerox iiLINX Solid Inkjet 100 Service Manual

Chapter

General Information 1-1

Chapter 1

General Information

This chapter provides information and a general overview of the iiLINX Solid Inkjet 100 Printer. Theory of operation, printer specifications and components are presented in the following sections:

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LINX™ Solid Inkjet 100 Service Manual

General Information

The iiLINX Solid Inkjet 100 printer, shown in Figure 1-1, is a userinstallable, low maintenance, environmentally friendly, High Quality Referral Image PostScript printer.

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Figure 1-1. The iiLINX Solid Inkjet 100 Printer (shown with optional Auxiliary Feeder Unit Assembly)

To ensure complete understanding of the Solid Inkjet 100 printer, we recommend participation in Solid Inkjet 100 printer service training.

General Information 1-3

Solid Inkjet 100 Printer Overview

The Solid Inkjet 100 Printer is an Adobe PostScript Level 3 (Version

3010) grayscale, solid inkjet printer. It supports 409 x 409 dots-perinch (dpi) resolution at draft mode, and 600 x 600 dpi at High Resolution Medical mode. The speed of producing images is 4.8 pagesper-minute (ppm) in draft mode, and 2.5 ppm in High Resolution Medical mode.

Base Solid Inkjet 100 printer

The base Solid Inkjet 100 printer features 136 built-in fonts, and is equipped with 64 Mbytes of RAM. It can be upgraded to 128 Mbytes of RAM by adding an optional 64 Mbyte RAM DIMM.

All printers support two available paper trays: A and A4 trays and an optional 500-sheet high-capacity paper tray assembly give the printer a two-tray capability. The high-capacity paper tray assembly is usually referred to as an auxiliary feeder unit.

A 133-MHz PowerPC processor oversees print engine operations and PostScript image processing. The printer features an integral bidirectional parallel port (IEEE 1284C with ECP mode) and a 10baseT Ethernet port (with support for EtherTalk, TCP/IP, DHCP and Windows Peer-to-Peer). A USB high-speed serial port is also provided.

An optional Ethernet interface board offers a 10BaseT/100BaseT/ 10Base2 Ethernet connection providing standard protocol support for EtherTalk, TCP/IP and DHCP. When installed, this card disables the standard 10baseT port.

A second rear panel slot accommodates an internal IDE hard drive for DICOM support.

Solid inks

Solid inks, sometimes called phase-change inks, are solid at room temperature and are liquid at the higher temperature used during printing. The inks solidify almost instantly after being jetted onto the printer’s drum. Each of the Solid Inkjet 100 printer inks is especially formulated for this printer; the inks are not interchangeable with other models of solid ink printers.

NOTE: Turning the printer off and allowing it to cool causes it to perform a printhead cleaning and purge cycle upon power-up. The printer’s purge cycle consumes a significant amount of ink. During normal use and servicing, turn the printer off and allow it to cool only when necessary.

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LINX™ Solid Inkjet 100 Service Manual

Memory Considerations

The printer dual frame buffer allows for printing one image while processing a second image (which gives greater printing throughput). With additional RAM memory, the printer’s capabilities increase as detailed in Table 1-1:

Table 1-1. Installed RAM and Printer Capabilities

Feature Base Additional RAM Upgrade

Fast (draft) printing yes yes

High-Resolution Medical Printing yes yes

Pipelining yes yes

DICOM Support no yes

(64 Mbytes) (128 Mbytes)

To verify what type of RAM is installed, print the 2-page Configuration Page from the Front Panel menu and refer to “Installed RAM.”

For example:

Installed RAM: 64 Mbytes Memory Slot 1: SDRAM/Non-parity/32 Mbytes/

KMMe 665 403 CTL-GO

Memory Slot 2: SDRAM/Non-parity/32 Mbytes/

16LSDT 464AG-662C1

General Information 1-5

Print Engine Assemblies

Internal features of the print engine are illustrated in Figure 1-2.

Cap/Wipe/Purge assembly

Drum

Transfix roller

Process motor

Paper/ Drum heater

Y-axis motor

Printhead

Paper feed motor

Ink load assembly

X-axis drive and motor

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LINX™ Solid Inkjet 100 Service Manual

Figure 1-2. Internal Features of the Print Engine

Seven circuit boards support the printer’s electronics. (Refer to Figures 1-3 and 1-4). Two boards, called I/O boards, left and right, support the front panel, solenoids and sensors. The main board contains the printer’s CPU processor, RAM and ROM. The power supply accepts the AC input voltage and distributes it or converts it to various other levels of required DC voltages and distributes them. The power control board distributes power supply voltages to the other printer boards and drives many printer motors. The front panel provides a user interface to the printer. The printhead drive board, a part of the printhead, manages the signals and voltages of the printhead’s printing elements and sensors. The optional Ethernet interface card and internal hard drive could be considered the eighth and ninth circuit boards.

Front panel

I/O board right

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Figure 1-3. Circuit Boards of the Print Engine (Right Front View)

General Information 1-7

Printhead drive board

Optional Internal hard drive

Optional Ethernet Interface card

Power supply

I/O board

Main board

left

Figure 1-4. Circuit Boards of the Print Engine (Left Rear View)

Power control board

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LINX™ Solid Inkjet 100 Service Manual

An internal data bus, called the I2C bus, connects all I/O boards to the main board. (Refer to Figure 1-5.) Through this single bus, the main board can “poll” the I/O boards for the state of the printer’s sensors as well as actuate the printer’s solenoids. This data bus greatly simplifies the wiring that would otherwise be required for monitoring numerous sensors and solenoids. The I2C bus also extends down to the Auxiliary Feeder Unit.

Auxiliary feeder unit connection

Figure 1-5. The Printer’s I2C Bus

I2C bus

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General Information 1-9

Cap/Wipe/Purge carriage drive

The printer features a printhead maintenance system used to clean the printhead faceplate and clear clogs from the printhead nozzles. (Refer to Figure 1-6.) The system consists of a vacuum pump assembly, the cap/wipe/purge assembly, the cap/wipe/purge carriage drive, the purge hose and tubing, and the purge filter.

Purge Filter

Figure 1-6. Printhead Maintenance System

Purge hose and tubing

Cap/Wipe/Purge assembly

Vacuum pump assembly

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LINX™ Solid Inkjet 100 Service Manual

Sensors in the printer provide information to the main board to determine the state of the printer. The printer monitors the positions of some of the movable assemblies, such as the drum, as well as the temperature of many other assemblies, such as the printhead, paper preheater and the drum. Figure 1-7 shows the sensors and switches on the right side of the print engine. Figure 1-8 illustrates the sensors and switches on the left side of the printer.

Ink load cover sensor

Top cover switch

Front cover switch

Preheater entry/right edge sensor

Hand-feed sensor

Ink-sticklow sensor

Paper-pick sensor

Ink-stickout sensor

Tray type sensors

Exit/tray-full sensor

A4-size media sensor

A-size media sensor

Cap/Wipe/Purge home sensor

Maintenance blade position sensor

Paper-empty sensor

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Figure 1-7. Sensors and Switches on the Right Side of the Print Engine

General Information 1-11

Transfix exit sensor

Drum temperature sensor

Duplex paper sensor

Drum-homeposition sensor

Drum encoder sensor

Preheater exit sensor

Process gear position sensor

Transfix roller

Preheater exit sensor located on inside

Preheater

wall of drum/transfix frame

Drum

Figure 1-8. Sensors and Switches on the Left Side of the Printer

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LINX™ Solid Inkjet 100 Service Manual

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Upper feed roller clutch

The actual position of some printer assemblies, such as the printhead or the cap/wipe/purge assembly, cannot be ascertained at all times. The printer records, in NVRAM, where it last positioned such assemblies each time it moves them. If, after power-down or a

CAUTION

power interruption, the assemblies are manually repositioned, the printer erroneously assumes that the assemblies are in the position it last left them. This assumption can result in damage to the printer when it tries to position the assemblies. For example, the printhead could be tilted forward and crash into the raised cap/wipe/purge assembly. Before turning on the printer, ensure the printhead is tilted forward, centered in front of the drum and the cap/wipe/purge assembly is in the retracted, home position. The tilt cam gear should be disengaged from the gear drive train.

Electric clutches and solenoids are used by the printer to engage rollers as needed to move paper through the printer as well as start some print processes. Refer to Figure 1-9.

Drum maintenance cam clutch

Cap/Wipe/Purge clutch

Pick clutch

Figure 1-9. Solenoids and Clutches on the Print Engine

Air valve solenoid

Transfix solenoid

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General Information 1-13

The Main Board

The main board features the printer’s PowerPC processor that controls the engine and the PostScript processing. Refer to Figure 1-

10. Prominent on the main board is the code ROM DIMM and the RAM DIMM plug-in modules. The code ROM DIMM also contains the printer’s on-board fonts. Variations of the code ROM DIMM contain alternate language fonts such as Kanji or Hangul.

Network connection is provided through a built-in 10baseT port. The printer stores unique printer status and PostScript values in its

NVRAM module. The printer’s Ethernet address, unique to each printer, is stored in Boot ROM/Printer ID chip, an 8-pin socketed IC in location U390. All these socketed components should be transferred to a replacement main board to maintain customer-unique settings.

Boot ROM/ Printer ID

Figure 1-10. Features of the Main Board

RAM DIMMs

NV RAM/ Real Time Clock

Code ROM DIMM

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LINX™ Solid Inkjet 100 Service Manual

Media Tray Type Sensing

The combinations of the three tray sensors inform the print engine what type of media tray (A or A4) is installed. These combinations are shown in Table 1-2. The print engine does not detect the type of media installed in the tray; it only detects the particular tray being used by the presence of sensor flags on the side of the tray. The tray sensors are located on the right-side interior of the paper tray slot, mounted on I/O board right. There are two tray types:

• Letter (A-size). This tray is sized for 8.5 x 11-inch (U.S.) paper.

• Metric Letter (A4-size). This tray is used for 210 x 297 mm (Metric) paper.

Table 1-2. Tray Switch Sensor Combinations

Tray type

A Paper A4 Paper

Top switch Closed Open Middle switch Open Closed

Bottom switch Open Open

Front Panel

These front panel features (shown in Figure 1-11) are found on the printer:

• 128 x 64 pixel backlit LCD graphic display

• Two push buttons and four navigation arrow buttons

• Two LEDs (Power and Error)

LCD. The backlit LCD serves two purposes: displaying current image processor and print engine status information and displaying an interactive menu. Status information includes image processor status such as Ready to Print, Receiving Data and Printing. Print engine status includes messages such as Out of Paper, Paper Jam and Add Ink as well as error messages.

Customers can review and modify certain NVRAM, I/O ports and peripheral parameters. Using the front panel to review and change parameters is discussed in the topic, “Adjustments”.

Buttons. Four of the six buttons are arranged as a diamond-shaped keypad. The other two buttons are used as Select and Help.

In the Service Support menu, pressing and holding the Left arrow button , and then pressing the Select button enters the hidden service support menu.

Pressing and holding the Right arrow button and then pressing the Select button proceeds immediately to the language selection menu.

General Information 1-15

Pressing and holding the Left arrow while turning off the printer will confirm the printhead is correctly parked by flashing both front panel LEDs.

Turning the printer on with the rear panel DIP switch 2 in the “down” position, allows access to the front panel during the warm-up cycle.

The topic “Resetting NVRAM” explains how to use the front panel buttons to reset the NVRAM to its factory-default values.

Navigation buttons

Power

READY TO PRINT

Error

LCD Display

Figure 1-11. Printer Front Panel

Help button

Select button

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LINX™ Solid Inkjet 100 Service Manual

Rear Panel

Connectors

The rear panel (Figure 1-12) of the printer features the host interface connectors to the printer; it includes the following connectors:

• Standard parallel (high-density connector), IEEE 1284C

• Twisted Pair (10BaseT) Ethernet connector

• Universal Serial Bus port

• A special 5-pin connector accommodates a service RS-232 cable from a PC running PC-based diagnostics.

The rear panel also includes two option slots. With the addition of an optional Ethernet Interface network card in the lower slot, the printer can support 10Base2 or 100BaseT Ethernet connectors.

NOTE: When an optional Ethernet Interface card is installed, the printer’s built-in 10BaseT Ethernet port is disabled.

The second slot accommodates an internal IDE hard drive for print DICOM support.

Health LEDs

Two health LEDs indicate the status of the printer’s CPU functions: PostScript (PS) processing and Print Engine (PE) control.

• Blinking: The printer is operating normally. Both LEDs blink irregularly during diagnostics. To indicate the printer passes the POST tests and is operating normally, the left (PS) LED flashes in a “heartbeat” rhythm (on 0.5 seconds, off 0.5 seconds). The right (PE) LED pattern is two quick flashes on, then off for a count of two for a total cycle time of just over two seconds.

If a soft error occurs, image processing occurs, but in a reduced capacity. Soft errors include failure of expansion memory DIMMs or of any of the interface ports. When a soft error occurs, the printer automatically prints a startup page listing the error.

• On or Off, or blinking a coded error indication: A hard error condition has occurred that would keep the image processor board from operating. Refer to the topic “Error Codes and Messages” for the meaning of a coded indication.

General Information 1-17

Ethernet Card

Switches

Four DIP switches allow you to reset the printer or place the printer in different operating modes. Figure 1-12 illustrates the rear panel of the printer and location of the DIP switches.

Table 1-3. Rear Panel DIP Switch Settings

Function Switch 1 Switch 2 Switch 3 Switch 4

Normal operating mode UP UP UP UP Service mode DOWN UP UP UP Reset printer UP UP UP DOWN Manufacturing mode UP DOWN UP UP

(Bypass mode) Development mode DOWN DOWN DOWN UP

(engineering use only) Recovery mode DOWN UP DOWN UP

(engineering use only)

IDE hard drive

Optional Ethernet Interface card

PostScript health light

100 Mbs

TX RX

TP LINK

10/100Base-TX

10Base2

Print Engine health light

Service

RS-232

Ethernet 10BaseT

Figure 1-12. Rear Panel

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LINX™ Solid Inkjet 100 Service Manual

Parallel USB DIP

switches

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Bypass Mode (Manufacturing Mode)

Bypass mode allows you to access the front panel menus (bypassing the engine and PostScript initializing processes) without having to wait for the printhead to warm up. This way, you can observe or change some of the printer settings without waiting for the printer to complete the normal warm up sequence. Meanwhile, the printer continues to warm-up and initialize “in the background.”

1. At the rear of the printer, set DIP Switch 2 in the down position. Ensure Switches 1, 3 and 4 are up. (Normal operation is all switches up.)

2. Turn on the printer.

The printer will not print a Cleaning Page or a Startup Page when placed in Bypass Mode.

Cool Down Mode

The printer features a menu item that accelerates the cooling down of the printhead. When the printer is turned off, it automatically gives the option of performing a quick cool down.

1. Turn off the printer.

2. Scroll to the menu item Quick Cool to Move and press the Select button.

3. Open printer doors to help speed the cooling process.

The printer turns off all the engine heaters and runs the fans on high until the ink in the printhead has solidified. Then the printer shuts itself off.

General Information 1-19

Preparation for Moving the Solid Inkjet 100 Printer and Accessories

It is very important that you follow the correct repacking procedure before shipping the Solid Inkjet 100 printer. Complete repacking is required. Failure to properly repack the printer can damage the printer’s internal components. You are responsible for any shipping damage to the printer that results from improper or inadequate packing.

Repacking for shipment consists of four basic tasks. Each of these tasks is explained in detail. If you have questions regarding any of the repacking procedures, call Sterling for assistance:

Sterling Diagnostic Imaging, Customer Care Center at (800) 252-

9099. Outside the U.S. and Canada, contact your local Sterling Diagnostic Imaging service organization.

Overview

After reviewing this section, follow the more detailed processes which follow to complete this task.

CAUTION

1. Turn off the printer using the On/Off switch and then selecting Shut Down For Moving Printer at the front panel.

2. Remove the maintenance drawer, seal it in a plastic bag, and store the tray on a flat surface.

NOTE: A used maintenance drawer leaks drum fluid if tipped.

3. Make sure that the printer has completed its shut down before moving the printer (after approximately 15 minutes, the front panel goes blank). This allows the ink to solidify.

4. Repack the printer and its accessories using the original packing materials.

Turning off the Printer

To avoid damaging the printer’s internal components, always turn the printer power off using the On/Off switch (this places the printhead in the proper position for safe shipment). Failure to do so may result in damage to the printer.

pulling the power cord.

Never turn off the printer by

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LINX™ Solid Inkjet 100 Service Manual

CAUTION

1. Use the rear-panel On/Off switch to turn off the printer.

2. At the front panel, immediately select Quick Cool to Move Printer (you have 4 seconds before the display goes blank).

The printer reports the shut down status and takes approximately 15 minutes to cool down. While it is cooling, it is recommended that you remove the maintenance drawer (see the next topic).

If you do not select Quick Cool to Move Printer, you must wait 30 minutes for the ink to solidify. Before moving the printer, always wait for the ink to solidify or you may damage the printer.

Removing the Maintenance Drawer

To avoid damaging the printer, always remove the maintenance drawer before moving or shipping the printer. Never ship a partially used maintenance drawer.

1. Open the printer’s front cover.

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General Information 1-21

WARNING

2. Remove the maintenance drawer from the printer. Once you’ve removed the maintenance drawer, keep it level.

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A used maintenance drawer leaks drum fluid if tipped. Keep the maintenance drawer level to prevent spills. Contact with maintenance drawer fluid poses no health risk, however, do not leave the used maintenance tray where it could spill and create a slipping hazard.

3. Place the used maintenance drawer in a plastic bag and seal the bag. Store the used maintenance drawer for future use. Do

not ship a partially used maintenance drawer.

Disconnecting the Cables

Once the printer completes its shut down process, the front panel goes blank. Once this happens, disconnect the power cord and all other cables from the printer.

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LINX™ Solid Inkjet 100 Service Manual

WARNING

Repacking the Printer and its Accessories

The printer weighs about 36 kg (79 lb.). Do not attempt to lift it without the assistance of another person.

1. Repack the media tray. Remove the media trays and remove all media from the trays. Position the cardboard tray insert into the media tray to prepare it for shipping. Reinsert the media tray into the printer.

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2. Repack the printer. Position the lower cushion insert in the shipping tray as shown in the illustration. Lower the printer onto the cushion inserts. Place the plastic bag provided over the printer. Place the cushion inserts on each side of the printer.

3. Repack the printer’s accessories. Place the power cord, cleaning kit, and all printer documentation in the area provided in the accessories box. Do not ship a partially used maintenance drawer.

General Information 1-23

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LINX™ Solid Inkjet 100 Service Manual

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Figure 1-13. Repacking the Printer

WARNING

The printer is not permanently attached to the Auxiliary Feeder unit. When moving the printer or auxiliary feeder unit, move each unit separately to avoid damage or personal injury. The printer weighs about 36 kg (79 lb.). Do not attempt to lift it without the assistance of another person.

Repacking the Auxiliary Feeder Unit

If you have an Auxiliary Feeder unit, repack for shipment using the original packaging.

Remove the media tray from the Auxiliary Feeder unit and remove all media from the tray. Slide the media tray into the Auxiliary Feeder unit and place the assembly inside the plastic shipping bag. Place the front and rear cushions on the Auxiliary Feeder unit. Place the entire assembly into the cardboard box.

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General Information 1-25

Configuration Page

The configuration page, shown on pages 1-27 and 1-28, lists the values the printer stores in its NVRAM. These values can be informative when troubleshooting the printer, particularly networked operations. The configuration page gives information such as:

• General information about the printer, such as page count, the

• Printhead information such as serial number, calibration and

• Parallel port settings

• USB setting

• Hard drive

• Network information

• EtherTalk settings

• Novell NetWare settings

programmed name, Ethernet address, time-outs, number of fonts and total memory

adjust values

• TCP/IP settings

Configuration page settings are provided in Table 1-4.

Printing the Configuration Page

1. Turn on the printer .

2. Allow the printer to complete its power-up self-tests. The front panel displays:

READY TO PRINT

3. Scroll to Menu and press the Select button.

4. Scroll to the menu item Demo and Test Pages and press the Select button.

5. Scroll to the menu item Print Configuration Page and press the Select button.

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LINX™ Solid Inkjet 100 Service Manual

General Information 1-27

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LINX™ Solid Inkjet 100 Service Manual

Table 1-4. Configuration Page Settings

Parameter Description Saved in

NVRAM

Printer name The current name of the printer

Page count; upper and lower tray counts

Startup page enabled

Serial number Unique number representing the

Product

Printer ID A unique number for each

PostScript version Firmware level of the

as seen on a network

Total number of print jobs processed through the image processor.

Indicates if the printer prints a startup page upon power-up.

printer serial number

Ethernet-capable printer.

PostScript interpreter code.

yes

yes 0

yes Yes No

yes

yes Hardware-

N/A 3016.106

Default Limits or alternate choices

LINX

SIJ100

LINX Solid

Inkjet 100

dependent.

Any name defined by the customer up to 32 characters in length.

Legal values have the form xx:xx:xx:xx:xx:xx

Firmware version Firmware levels of the main

Flash Installed Yes Installed RAM Total amount, type, and size of

ROM fonts available

Sys/Job Start Indicates if the printer is to

Job Timeout Amount of time a job can take

board operating system code version, printer engine’s operating system code, PostScript code, engine code, and networking code.

RAM on the main board in each DIMM slot.

Number of fonts stored in the printers ROM memory.

execute a Sys/Start job file found on an attached hard drive at power-up

to process.

N/A a.aa/b.bb/c.cc/d.dd, where a.aa is

64 Mbytes 64, 96,128

136

yes yes no

yes 0 seconds Any value denoted in seconds. 0

the Sterling version of VxWorks, b.bb is the PostScript version number, c.cc is the engine code version, and d.dd is the network code firmware version

means unlimited amount of time

General Information 1-29

Table 1-4. Configuration Page Settings (continued)

Parameter Description Saved in

NVRAM

Wait Timeout Amount of time the image

Energy Star timeout

Intelligent Ready Indicates if the automatic

Media Source Indicates the default tray the

Upper Tray Indicates the size and type

Lower Tray Indicates the size and type

processor waits for additional data from a host.

Amount of idle time allowed before the printer switches to a low energy power down mode.

standby/wake up feature is enabled.

printer uses for self-prints

of tray installed

yes 40 seconds Any value greater than 14 denoted

yes 67 hours Any integer from 1 to 999 denoting

yes on off

yes Upper Tray Upper Tray, Lower Tray

no Letter, A4

Default Limits or alternate choices

in seconds; 0 means unlimited amount of time

hours.

Print Quality Indicates the combined

Parallel Port Enabled

Language Indicates the language

Encoding Indicates the type of data

Job pipelining Indicates if multiple printfile

Output Device Device used for standard

setting of the HW Resolution.

Indicates if the parallel port is enabled

interpreter in use at the port

encoding at the parallel port

processing is allowed

output and standard error

yes High

Resolution Medical

yes Enabled Disabled

yes PostScript

yes Binary ACSII (normal), Raw, TBCP

yes Off 0n

yes Parallel any communication device

High Resolution Medical, Draft

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Table 1-4. Configuration Page Settings (continued)

Parameter Description Saved in

NVRAM

Handshake Setting whether unidirectional

or bidirectional communication is used.

USB

Language Indicates the language

interpreter in use at the parallel port

Encoding Indicates the type of data

encoding at the port

Job Pipelining Indicates if multiple printfile

processing is allowed

IDE Disk Indicates if the internal

hard drive is installed

ye s Bi-directional Uni-directional

yes PostScript

ye s Binary ACSII (normal), TBCP

yes Off On

Default Limits or alternate choices

Size Indicates the physical size

of the installed IDE drive

Boot Delay Number of seconds the

printer waits before booting up the hard drive.

Polling

Network Information

Version Integer 1 to 255

Time <day><date><time><year>

Time Source Source of the time set in printer,

such as a remote computer dialog box

no Disk size in Gbytes

ye s 0 Any positive integer

Set at factory

Clock not set

General Information 1-31

Table 1-4. Configuration Page Settings (continued)

Parameter Description Saved in

NVRAM

Last Config Time Last date the printer’s

configurations were altered

SysAdmin contact Name of system administrator y es Empty string

Printer Location Physical location of printer

as set by system administrator

PhaserShare Indicates the type of Phaser

Share network card installed

Network Address A unique number for each

Ethernet-capable printer.

EtherTalk Indicates the type of interpreter

in use at the port.

yes

ye s Empty string

no Built-in Ethernet

yes Hardware-

yes PostScript

Default Limits or alternate choices

dependent. Legal values have the form xx:xx:xx:xx: xx: xx

Level 2

Not installed, Disabled, <interpreter> enabled

Language PostScript Filtering Interpretation of special

characters

Job Pipelining Indicates if multiple printfile

processing is allowed

Name The current name of the printer

as seen on a network

Printer type Indicates the type of printer

installed at the port.

Zone Name assigned by network

administrator for the zone the printer is assigned to.

Network Node

yes None

yes Off On

yes

ye s Any string, 32 characters or less

LINX SIJ

100

LaserWriter Any string, 32 character or less

Any name defined by the customer up to 32 characters in length.

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Table 1-4. Configuration Page Settings (continued)

Parameter Description Saved in

NVRAM

IPX Indicates which IPX frame types

IPX Networks

Ethernet 802.2 ye s Enabled Disabled

Ethernet 802.3 ye s Enabled Disabled

Ethernet II ye s Enabled Disabled

Ethernet SNAP yes Enabled Disabled

NetWare port interpreter

Language Indicates the type of

the printer accepts

yes PostScript Disabled, <interpreter>

interpreters in use at the port.

Default Limits or alternate choices

Filtering Interpretation of special

characters

Job pipelining Indicates if multiple printfile

processing is allowed

Operating Mode Print server Print Server Name Name of printer server. yes TEK01B009,

Connection Mode 1 - Directory Services,

2 - Bindery 3 - Directory and Bindery Services

Preferred DS Tree Directory Services Tree where

printer initially connects

yes None Interpreter-based

yes On Off

hardware dependant

yes 2 - Bindery 1 - Directory Services, 3 - Directory

yes Max length 48 bytes

user-defined

and Bindery Services

General Information 1-33

Table 1-4. Configuration Page Settings (continued)

Parameter Description Saved in

NVRAM

Enable Banners Print banner yes No

Config Retry Interval

Queue Scan Interval

Status Message

TCP/IP port interpreter

Host Name

IP Address The Internet Protocol address.

network password has been set.

Time in seconds to wait before retrying to configure

Rate at which printer will scan queue for print jobs.

Indicates the type of interpreter in use at the port.

If null, the address will be set at run time via RARP or BOOTP.

ye s Not set Set, Not set

ye s 60 seconds

ye s 15 seconds An integer 1 through 300 in

yes Not authorized, Disabled

yes Not Set String of 15 or fewer characters of

Default Limits or alternate choices

seconds

the format N.N.N.N followed by the word “Dynamic” if IP Address Dynamic parameter is set to true.

Network Mask Indicates which fields of the

IP Address designate the network portion and which designate the node portion. If null, the mask will be determined from the printer’s IP address or the BOOTP or ICMP Netmask Reply.

Router/ Gateway A list of addresses of the

gateways to other networks.

Frame Data packet encapsulation

type for ARP/ RARP requests and IP datagrams.

RARP Reverse Address Resolution

Protocol/ Boot Parameter Protocol. Used for setting the printer’s IP address from a boot server.

yes Default String of 15 or fewer characters of

the format N.N.N.N

yes None String of 15 or fewer characters of

the format N.N.N.N

yes DIX Adaptive, 802.2-SNAP. May be

followed by the word “Dynamic”

yes False True

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Table 1-4. Configuration Page Settings (continued)

Parameter Description Saved in

NVRAM

BOOTP/ DHCP Used for setting the printer’s

IP Address Source Indicates from what source the

SMTP Server Host that email notification will

SMTP Reverse Path

DNS

Primary Server Provides the IP address of the

Secondary Server Addition source of IP address

IP address from a boot server

IP address was obtained

deal with

Destination of email error messages

primary Domain Name Services server

for a Domain Name Services server

yes False True

yes

ye s Empty field 16 characters

ye s Empty field 80 characters

Default Limits or alternate choices

None This is overridden by BOOTP/

DHCP

None

Search Domain Names(s)

LPR

Filtering Interpretation of special

Job pipelining Indicates if multiple printfile

Host Access List List of TCP/IP network

AppSocket port interpreter

Local domain name of DNS resolver

characters

processing is allowed

addresses for host access to printer

None 256 characters

yes None Interpreter-based

yes yes no

ye s Unrestricted

General Information 1-35

Table 1-4. Configuration Page Settings (continued)

Parameter Description Saved in

NVRAM

Language Indicates the type of interpreter

in use at the System V configured port.

Filtering Interpretation of special

characters

Job pipelining Indicates if multiple printfile

processing is allowed

Host Access List List of TCP/IP network

addresses for host access to printer

Syslog Protocol that acts as a remote

front panel to the printer.

Log Hosts List of address of host that

want to receive syslog messages.

yes PostScript

yes None Interpreter-based

yes On Off

ye s Unrestricted

yes Not Authorized, <null string>

yes Send no

Default Limits or alternate choices

messages

List of IP addresses in the format N.N.N.N

Log Priority The threshold indicating the

SNMP Allow the printer to respond to

Trap Hosts A list of hosts, one for each

Authentication Failure Traps

priority level of messages from the printer that will be sent to the list of log host(s).

status queries from host-resident SNMP utilities.

protocol, which are able to receive traps.

If enabled, the printer sends a trap for SNMP authentication failure.

yes 5 0 – unit is no longer usable,

1 – messages indicating action is needed on part of system administrator, 2 – critical error messages, 3 – error message, 4 – warning messages, 5 – normal but significant message, 6 – informational messages, 7 – debugging messages

yes Not Authorized, <null string>

ye s None None, N.N.N.N/Public,

N.N.N.N/Proxy, N.N.N.N/ Private, N.N.N.N/Regional, N.N.N.N/Core

yes Enabled Disabled

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LINX™ Solid Inkjet 100 Service Manual

Table 1-4. Configuration Page Settings (continued)

Parameter Description Saved in

NVRAM

HTTP Indicates if HTTP support has

been enabled

Local URL Address yes

HTTP Password yes Not set Set

Refresh Delay yes

FTP

Language Indicates if FTP support has

been enabled

Filtering Interpretation of special

characters

Job pipelining Indicates if multiple printfile

processing is allowed

yes Enabled Disabled

yes Auto Select Not Authorized, Disabled,

yes None Interpreter-based

yes yes no

Default Limits or alternate choices

Remote Internet Printing

Language Indicates the language

Filtering Interpretation of special

Job Pipelining Yes On Off POP3 Server IP

Address

POP3 User Name POP3 login user name yes Empty field 40 byte field

POP3 Password POP3 login password yes Empty field 40 byte field

Indicates of remote printing, PhaserLink printing, is enabled

interpreter in use at the parallel port

characters

Backup SMTP server IP address

Not Enabled Enabled

yes PostScript

yes None

ye s Empty field

General Information 1-37

Table 1-4. Configuration Page Settings (continued)

Parameter Description Saved in

NVRAM

POP3 Polling Interval

Printing Password Password required for using

Authorized Hosts List of host connections

Authorized Users List of email names allowed to

Interval printer waits before checking for new mail

internet printing feature

allowed to use internet printing feature

use internet printing feature

yes 3 minutes 1 to 32767

yes Not Set Set

yes Empty field 256 byte field

Default Limits or alternate choices

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LINX™ Solid Inkjet 100 Service Manual

Specifications

Physical Dimensions

Table 1-5 provides the printer dimensions. Table 1-6 provides the printer clearance requirements.

NOTE: The printer must be mounted on a surface that is flat within 2 degrees of horizontal. All four of the printer’s feet must be in contact with the mounting surface.

Table 1-5. Printer Dimensions

Printer Auxiliary

Feeder Unit

Height 38.8 cm (15.3 in.) 12.7 cm (5.0 in.) 47.6 cm (18.75 in.)

Width 43.2 cm (17.0 in.) 43.2 cm (17.0 in.) 45.7 cm (18.0 in.)

Depth 59.7 cm (23.5 in.) 59.7 cm (23.5 in.) 55.2 cm (21.75 in.)

Weight 36.0 Kg (79 lbs.) 11.8 Kg (26 lbs.) 23.4 Kg (51.5 lbs.)

Table 1-6. Printer Installation Clearances Top 45.7 cm (18 in.)

Left 10.2 cm (4 in.)

Right 10.2 cm (4 in.)

Cart

Front Clearance must be sufficient to replace trays and

clear paper jams.

Rear 10.2 cm (4 in.)

Bottom No obstruction under printer that could block its

cooling vents.

General Information 1-39

Functional Specifications

Printing process Solid inkjet onto plain paper

Grayscale ink sticks Clear, low-, medium- and high-

density ink sticks, each shapecoded

Print Quality Selectable 409 x 409, or 600 x 600

dpi (horizontal and vertical)

Engine printing speed

NOTE: Engine printing speed measures the elapsed time from loading to ejecting the paper. Print times do not include image processing time, which varies according to image complexity.

Draft mode (409 x 409 dpi) Approximately 12.8 sec. for A or A4 size

High Resolution Medical mode (600 x 600 dpi) Approximately 25 sec. for A or A4 size

Minimum printing margins Top and bottom

5 mm (0.2 in.)

Left and right sides

6.5 mm (0.26 in.)

Maximum print area A size: 8.1 x 10.5 in.

A4 size: 200 x 284 mm

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LINX™ Solid Inkjet 100 Service Manual

WARNING

Electrical specifications

Do not use extension cords of any length or gauge.

Primary line voltages 87–132 VAC (115 VAC nominal)

174–264 VAC (220 VAC nominal) Input voltage range is auto-sensed.

Primary voltage 47–63 Hz frequency range

Power consumption 200 watts standby

300 watts at idle 600 watts during printing Maximum power consumption is 1000 watts during warmup.

Current rating 115 VAC configuration:

8 amp max./1 amp min.

220 VAC configuration: 4 amp max./1 amp min.

Fusing

NOTE: Fuses are not user-accessible.

F1: (DC switcher) 6.3-amp slo blo

F2: (Drum heater 1, reservoir heater 1, ink melt chambers, cap/ wipe/purge unit) 10-amp slo blo

F3: (Jet stack left and right, paper pre-heaters, reservoir heaters 2, 3 and 4) 10-amp slo blo

Secondary voltages +5V ± 2.5%

+12 V ± 5%

-12 V ± 5% +40 V -5%, +12%

-52 V ± 10% +54 V ± 10%

General Information 1-41

CAUTION

WARNING

Operate printer only within specified environmental ranges.

Environmental specifications

If combustible fluids are brought into contact with hot elements of the printer, evacuate the area and call for service personnel.

Temperature Operating

15-32 C° (59 to 90° F) Storage and shipping

-30 to 60° C (-22 to 140° F)

Humidity Operating

15 to 80% relative humidity, non-condensing

Nonoperating 15 to 95% relative humidity, non-condensing

Altitude Operating

0 to 2400 m (8,000 ft.) at 25°C Nonoperating

0 to 15000 m (50,000 ft.)

Vibration/shock Nonoperating (vibration)

Will withstand 0.5 G excitation, 5 to 500 Hz, 3 axes for up to 7 minutes with no impairment or subsequent damage. Nonoperating (shock)

0.5 g, 25 minute sweep, 5-200-5 Hz, 100–200 sec./sweep cycles

Operating (shock) The printer may have any corner raised and dropped 1.5 cm (0.6 in.) while printing is in progress, without impairment of operation that cannot be recovered by a printhead purge cycle. The printer may

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LINX™ Solid Inkjet 100 Service Manual

have any corner raised and dropped 6 cm (2.4 in.) while idle without subsequent impairment of operation.

Operating (drop) Printer only with the main tray installed; maintenance drawer installed; printhead unlocked; no internal packaging: 0.5 in for one drop on all four bottom edges

Printer in “Ready” mode and at operating temperature: 1.0 in. drop on all four bottom edges

General Information 1-43

Theory of Operation

This topic covers the following subassemblies and diagram within the printer:

• Functional block diagram

• Drum/transfix assembly

• Maintenance drawer

• Printhead

• X-axis movement

• Printhead tilt mechanism

• Ink loader

• Cap/wipe/purge assembly

• Power supply

• Power control board

• Main board

• Optional Ethernet interface card (100 BaseT)

• Optional internal disk drive

• Print process in operation

• Printhead maintenance cycle

Functional Block Diagram

Figure 1-14 presents a functional block diagram of the printer.

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LINX™ Solid Inkjet 100 Service Manual

Drum

heater

Paper

preheater

misc

C 10

C 11

Power

supply

1518

8 AC

6 AC

8120120120120

Network

card

PCI

IDE

hard

drive

PCI

CIA

SDRAM

ROM

Printer ID

Main Board

Cap/Wipe/

Purge unit

Ink

loader

Ink

load

board

Low

empty

cover

Drum

maintenance

counter EEPROM

C 4

Printhead

Power control board

Paper feed/

Cap wipe drive

motor

Process

motor

Process motor

position encoder

Drum

fan

Main

fan

X-axis

motor

Y-axis

motor

High capacity

paper tray 1

Size A/A4

empty

tray present

Process gear

position sensor

Drum

home

sensor

Drum

encoder sensor

Upper feed

roller clutch

Drum

maintenance

cam clutch

Pick

clutch

Preheater

exit sensor

Left I/O

board

Handfeed sensor

A-size sensor

A4-size sensor

Preheat entry

left edge sensor

J 140

J 180

J 150

Drum temperature sensor 2

223

J 990

J 970

J 170

Right I/O

board

Tray present sensor

A/A4-size sensor

Paper/OHP sensor

Empty sensor

Pick sensor

Drum maint.

cam home sensor

Cap/Wipe/Purge

unit home sensor

Cap/Wipe/Purge

clutch

Vacuum/pump

module

Transfix solenoid

Exit/tray full

sensor

Transfix exit

sensor

Vacuum

pump

Air valve

solenoid

Front panel

board

Front cover

switch

Top cover

switch

Duplex paper

sensor (not used)

0388-57

Figure 1-14. Printer Functional Block Diagram

General Information 1-45

Drum/T ransfix Assembly

The drum/transfix assembly (Figure 1-15) forms the key portion of the printer where imaging takes place. The main features of the drum/transfix assembly (Figure 1-16) are the drum and transfix roller. In operation, the image to be printed on paper is first “printed” on the rapidly rotating drum. A sheet of paper heated by the paper preheater is then passed between the drum (now rotating much more slowly) and the transfix roller. Under the pressure between the drum and the transfix roller, the image is transferred to the sheet of paper.

Transfix roller

Paper path

Paper preheater

Drum heater

Drum

Figure 1-15. The Drum And Its Systems

840-4-45

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LINX™ Solid Inkjet 100 Service Manual

Encoder disk

Home flag

Encoder

Paper/drum heater

Entry assembly

Servo motor

Warning: Closed-loop servo drive

Home sensor

Temperature sensor (~55°C)

Drum

Transfix roller

Fan

Belt drive

840-4-47

Figure 1-16. Drum/Transfix Assembly

An encoder disk and sensor on the left end of the drum monitors the drum’s speed as well as its “home” position. The drum heater heats the surface of the drum to about 55o C (131oF) for imaging. A temperature sensor in contact with the drum surface monitors the drum temperature. The main board interprets the sensor’s signal and turns on the drum heater and drum fan to heat the drum, or turns on the drum fan alone to cool the drum.

WARNING

The drum is driven by a closed-loop servo motor which, through a double reduction belt drive, rotates the drum at a high speed for imaging and a constant low speed for image transfer to paper.

Keep your fingers away from the drum drive system; it uses a closed-loop drive system. A closed-loop servo drive system is inherently dangerous. Since the motor speeds up if it senses the drum drive system slowing down, fingers caught in the drum belts and gears can be severely injured.

General Information 1-47

Maintenance Drawer

The maintenance drawer performs two functions. Its primary function is to create a thin intermediate liquid transfer surface, a layer of silicone oil, on the surface of the drum prior to printing. The oil keeps the ink from sticking to the drum’s surface and facilitates its transfer to the sheet of paper. The oil is contained in an oil saturated roller. The drum maintenance drawer’s second function is to collect waste ink from printhead purges in a waste tray. Refer to Figure 1-17.

Camshaft home position

Drum maintenance drawer camshaft

Process motor Process drive belt

flag

Maintenance drawer camshaft electric clutch

Maintenance drawer

Oil roller

Drum

Actuator

Cam pushes oil roller and blade against drum

Drum

Cam lowers oil roller and blade assembly

Figure 1-17. Drum Maintenance Drawer

Blade

Oil on drum

840-4-54

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LINX™ Solid Inkjet 100 Service Manual

Prior to each print, a cam, driven by the process motor, raises the oil roller against the slowly rotating drum. A compliant blade, also raised by the same cam, assures that the oil film is smooth and even across the drum’s surface. The blade also directs excess oil back through a

felt filter to the oil roller for reuse. As the drum completes one rotation, the rotating cam lowers the oil roller and then a moment later, lowers the blade.

A removable NVRAM chip, mounted on the drawer, stores the number of oiling cycles performed by the maintenance drawer.

Printhead

The printhead (Figure 1-18) is the heart of the printer. Refer to Figure 1-17. The printhead spans nearly the length of the drum. Using its 448 ink-jet nozzles (112 jets for each density), with a horizontal motion of slightly more than 5 mm (0.2 inches), the printhead can print the entire image on the rotating drum.

Reservoir

Drum

Head drive board

Figure 1-18. Printhead

Jet stack

Printhead

840-4-48

General Information 1-49

Figure 1-19 shows a cross-section of the inkjet array and the jet nozzle arrangement.

The printhead’s jet stack is fabricated from a stack of chemically etched steel plates which are brazed together to form the ink-jet array. Channels formed by the stacked plates route ink past the 448 individual, piezoelectric crystal-driven diaphragms, which force the ink in droplets out the 448 corresponding nozzles. Looking at the printhead face, the nozzles are arranged in four rows with the intermediate density nozzles forming the top row, the low density nozzles forming the next row 22 /300” below, and the clear nozzles forming the third row 11/300” below and the high density nozzles forming the fourth row 22/33” below. During the printing process, the printhead would only have to travel 22 pixels horizontally to provide complete coverage. (In actuality, the printhead travels much further to interlace with the output of neighboring jets.)

The Drift Compensation setting in the hidden Service Support menu enables automatic drift compensation. When it is turned on, it slowly increases the printhead drive voltage over time to maintain optimal printhead performance.

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LINX™ Solid Inkjet 100 Service Manual

Ink inlet

Piezoelectric crystals

High

* 300 dpi pixels

Intermediate

Low

Clear

Manifolds

22 pixels*

22 pixels

11 pixels*

22 pixels*

840-4-49

Figure 1-19. Printhead Detail

The ink-jet array is bonded to a cast aluminum ink reservoir. The reservoir supplies the molten ink to the ink-jet array. Heaters in the reservoir and the ink-jet array maintain the ink at a temperature of about 140o C for printing. The level of the ink in the reservoir is kept at a constant level.

General Information 1-51

X-axis Movement

X-axis or lateral movement of the printhead is accomplished using a stepper motor driving a fine-thread leadscrew. The printhead, mounted to the X-axis shaft, moves right and left across the surface of the drum.

To find the printhead home position, the X-axis system drives the printhead in an open loop. The printhead is driven against the left printer frame for a few seconds, and then reversed a set number of steps.

A spring attached to the printhead and right printer frame, provides a preloaded tension so the printhead moves smoothly.

X-Axis shaft

X-Axis Motor

X-Axis shaft

Frame

Tension spring

Printhead

Drum

Drive gear

Frame

Nose cone gear

840-4-50

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LINX™ Solid Inkjet 100 Service Manual

Figure 1-20. X-axis Printhead Movement During Printing

Printhead Tilting Mechanism

To accommodate printhead maintenance, the printhead can be tilted back away from the drum. (Refer to Figures 1-21 and 1-22.) This creates room for the cap/wipe/purge assembly to be moved into position in front of the printhead faceplate. The printhead tilts back on its X-axis shaft that it travels on. The X-axis shaft is connected to the head tilt arm. At the lower end of the arm is a cam-follower. The cam follower (and tilt arm) respond to the movement of the head tilt cam gear. As the gear rotates, the arm follows the motion and tilts back the printhead.

Printhead print position

Printhead

Return spring

Drum

Head tilt arm X-axis shaft

Cam follower rim

Printhead maintenance position

Leaf spring tension engages drive gear

Drive gear not engaged

Tilt cam gear

Cam Leaf

spring

840-4-57

Figure 1-21. Printhead Tilting Operation

General Information 1-53

A return spring at the top of the tilt arm pulls the printhead toward the drum.

In the print position, the tilt arm gear’s missing teeth are positioned at the tilt arm gear’s drive gear. When actuated, a leaf spring pushes against a cam lobe on the backside of the tilt cam gear to give the tilt cam gear a slight rotation and engage its teeth to the drive gear. The leaf spring is held away from the cam lobe of the tilt cam gear by the cap/wipe/purge assembly in its standby position. Slightly raising the cap/ wipe/purge assembly releases the leaf spring and allows it to push the cam lobe and rotate the tilt arm gear slightly.

Head tilt arm

Cam follower

Head tilt cam gear

Head tilt cam gear disengaged from drive gear

Figure 1-22. Printhead Tilting Mechanism

Process motor

Process drive compound gear

840-4-55

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LINX™ Solid Inkjet 100 Service Manual

Ink Loader

The ink loader consists of four parallel channels with an ink melting element at the end of each of the four channels. (Refer to Figure 1-23.) Ink sticks, one color loaded in each channel, are pressed by coil-spring pressure into the melting elements. As ink is required by the printhead, the appropriate color’s melting element is activated and the end of the ink stick is melted. The melted ink drips into the ink reservoirs of the printhead underneath. Sensors in the ink loader alert the customer to install more ink sticks before the current sticks are completely consumed.

If the ink level sensors inside the printhead detect that the printhead has run out of ink, but the ink low/out sensors are not activated, the front panel reports an “Ink Jam” error.

Ink loader door

Ink stick

Ink melt units

Printhead

Figure 1-23. Ink Loader

Ink out sensor

Ink low sensor

Coil spring

840-4-46

General Information 1-55

Cap/Wipe/Purge Assembly

The cap/wipe/purge assembly is a long, shallow cup with an elastomeric gasket. (Refer to Figure 1-24.) When raised and pressed against the face of the printhead, it forms an airtight seal. After forming the seal, a partial vacuum is applied to the faceplate to suck out air bubbles and any debris that may be obstructing the printhead nozzles. Following the vacuum cycle, the cap/wipe/ purge assembly performs a wipe operation on the faceplate using its squeegee-like wiper blade. The cap/wipe/purge assembly also receives the ink ejected from the printhead during the flush portion of the printhead maintenance cycle. The flushed ink is routed to the waste tray of the drum maintenance drawer. The cap/wipe/purge assembly is heated to keep the waste ink fluid during the wipe and purge operations.

Cap/Wipe/Purge assembly transport

Cap/Wipe/Purge assembly

Printhead

Cap/Wipe/Purge assembly home sensor (on I/O board right)

Vacuum system

Air

Pump

Vacuum accumulator

Air

7 mil orifice

Drum

Cap/Wipe/Purge assembly belt

Solenoid valve "unenergized"

Filter

Cap/Wipe/Purge assembly

Solenoid valve "energized"

840-4-56

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LINX™ Solid Inkjet 100 Service Manual

Figure 1-24. Cap/Wipe/Purge Assembly

WARNING

The cap/wipe/purge assembly is attached to a pair of parallel belts on a rotating shaft. To perform a printhead maintenance cycle, the printhead is first tilted away from the drum. Then the cap/wipe/purge assembly motor drives the cap/wipe/purge assembly belts, which pull the attached cap/wipe/ purge assembly up to the faceplate of the printhead. The printhead is then tilted forward to seal against the cap/wipe/purge assembly.

When the cap/wipe/purge assembly is in its lowered home position, it unlocks the maintenance drawer so it can be removed. If the cap/ wipe/purge assembly is away from its home position the drum maintenance drawer is locked in place.

When servicing the printer be careful of the cap/wipe/purge assembly as it passes the printhead. If a damaged wiper blade of the cap/wipe/purge assembly catches on the printhead it could propel hot liquid ink upward into your face.

Vacuum for the purge cycle is obtained from the vacuum/pump module which contains a vacuum pump and an air valve solenoid (Figure 1-25). The body of the vacuum/pump module forms a vacuum accumulator. A small vacuum pump, running for 75 to 90 seconds, creates a strong vacuum in the vacuum accumulator. Then an air valve is energized for a fraction of a second, exposing the printhead faceplate to the strong, accumulated vacuum to suck debris and bubbles out of the printhead nozzles. With the air valve once again deenergized, air is metered through the 7-mil orifice to gradually release the vacuum at the faceplate.

General Information 1-57

Cap/Wipe/Purge assembly

Printhead

faceplate

Vacuum/Pump module

Purge

Wipe

Flush

Air valve solenoid

Wiper blade

Vacuum

pump Vacuum accumulator space

1-58

LINX™ Solid Inkjet 100 Service Manual

Dab

840-4-51

Figure 1-245 Cap/Wipe/Purge Assembly and Vacuum System

Power Supply

The power supply has two main, yet interrelated sections: the AC section and the DC section. In the AC section, power is routed to 14 opto-isolated triacs which, under main board logic control, supply AC power to the 14 heaters in the printer.

Two fuses provide current protection to the triacs. Fuse F2 and F3 protect the power supply from, most often, a shorted triac caused by a defective heater. If F2 or F3 fuse blows, it is best to replace the power supply (and, of course, the defective heater), rather than the fuse. Otherwise, with the fuse replaced, but the triac shorted, AC power may be applied to the heater without the printer even being turned on. Each time the main board turns on a triac to activate a heater, it is turned on for only a fraction of a second. The main board must constantly readdress each heater it wants to remain on. By this means, if the print engine firmware should fail, the heaters automatically shut off. The printer is also protected by thermal fuses located inside: two fuses for the drum heater, and one each for the paper preheater and the cap/wipe/purge assembly. A thermal fuse opens in the unlikely event of a “runaway” heater following a firmware failure.

The DC power supply generates +5 volts for the printer’s logic, + 40 volts for the motors, +54 volts and -52 volts for the printhead drivers, and ±12 volts for fans. Fuse F1 provides protection for the switching power supply in the DC section. The block diagram for the power supply is illustrated in Figure 1-26.

WARNING

Do not touch the power supply; AC line voltages are present. The power-switch does not interrupt AC power to the power supply, it only signals the supply and the printer logic to begin a shutdown sequence. Even with the power switch in the OFF position, AC line voltages are present on the power supply, heaters and heater wiring.

There are no field adjustments necessary on the power supply.

General Information 1-59

Power on

+5 V +40 V +54 V

-52 V +12 V

-12 V

Drum heater 1

F°

Reservoir heater 1

F°

High density ink melter

Intermediate density ink melter

Low density ink melter

Clear ink melter

Cap/wipe/purge unit heater

Reservoir heater 3

AC in

Triac control lines from the power control board

Jet stack left

Paper pre-heater

Jet stack right

Reservoir heater 2

Drum heater 2

Reservoir heater 4

840-4-66

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LINX™ Solid Inkjet 100 Service Manual

Figure 1-26. Power Supply Block Diagram

WARNING

Print Process in Operation

Once an image has been processed and a printing bitmap created, a print cycle begins. The printhead and drum are brought up to their operating temperatures and the ink levels in the ink reservoirs are checked and ink is added from the ink loader, if necessary. Next, the printhead is driven horizontally to its home position and the drum is rotated to its home position.

Keep your fingers away from the process gear drive system; it uses a closed-loop drive system. A closed-loop servo drive system is inherently dangerous. Since the motor speeds up if it senses the process gears drive system slowing down, fingers caught in the process belts and gears can be severely injured.

Printhead Tilt

The printhead is tilted forward into its print position. (Refer to Figure 1-27.) The process motor is activated, which drives the process drive belt. The belt, in turn, drives a compound gear. Through a follower gear, the compound gear drives the head tilt cam gear clockwise. A cam follower, mounted on the lower end of the head tilt arm, follows the rotating cam gear, which tilts the printhead. The head tilt cam gear rotates until a set of missing teeth in the cam gear “disengage” it from the cam drive gear. The cap/wipe/purge assembly, in its standby position, draws a leaf spring away from a cam lobe located at the back side of the tilt arm gear. (When the leaf spring pushes against the cam lobe of the tilt arm gear it forces the gear to mesh with the cam drive gear.) Pulling the leaf spring away effectively latches the head tilt cam gear in the printhead forward position. At this point, the printhead is in its upright print position (home position). (The head tilt cam gear is principally rotated in a counterclockwise direction to tilt the printhead forward and back. It only rotates clockwise during some printhead cleaning operations.)

Tilted forward, the missing teeth of the head tilt cam gear allow the process motor and gear train to perform other print functions without affecting the printhead’s tilt position. The cap/wipe/purge assembly is raised slightly to allow the head tilt cam gear (with a slight spring assist from the leaf spring pushing against the cam lobe on the back of the tilt cam gear) to advance forward enough to engage its drive gear and tilt the printhead back.

General Information 1-61

Head tilt arm

Cam follower

Head tilt cam gear

Head tilt cam gear disengaged from drive gear

Figure 1-27. Tilting The Printhead

Process motor

Process drive compound gear

840-4-55

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LINX™ Solid Inkjet 100 Service Manual

Drum Preparation

To prepare the drum, a thin, intermediate liquid transfer surface is applied to the surface of the drum. (Refer to Figure 1-28.) First the drum is rotated to a speed of 51 cm per second (20 inches per second). Next, the oil roller and blade of the maintenance drawer are raised into contact with the drum. To accomplish this, the process motor rotates clockwise, driving the process drive belt and the compound gear. Rotating clockwise, the compound gear drives a gear train that drives the maintenance camshaft’s 3-position electric clutch which, in turn, engages the maintenance drawer camshaft. The maintenance drawer camshaft clutch energizes to release the 3-position clutch, allowing it and the camshaft to rotate about one-half revolution to the next stop. The cams on the ends of the camshaft push against followers on each side of the maintenance drawer, forcing the oil roller and blade against the drum. The de-energized clutch holds the camshaft in this position.

As the drum nears the end of its rotation, the clutch energizes for a moment, allowing the camshaft to rotate further; this lowers the oil roller but leaves the blade in contact with the drum to smooth out the last of the oil on the drum.

The clutch energizes for a third time to allow the camshaft to rotate to its home position, and lower the blade. The point at which the blade ends contact with the drum leaves a bead of oil, called an oil bar. The oil bar defines the edge of a 40 mm (1.5 in.) swath of the drum which is not oiled; this swath is called the deadband. No ink will be deposited on the deadband during the print cycle. Instead, the paper stripper fingers, which lift the paper off of the drum during printing, are lowered into contact with the drum in the deadband. This keeps them from accumulating any oil on their fingertips which would stain the edge of the print as it is stripped off of the drum.

At this point, the drum starts rotating again at a speed dependent upon print resolution. As the drum reaches the correct speed, the inkjets begin to fire to deposit the image on the oiled portion of the drum. As the jets fire, the printhead slews in the X-axis to complete the image on the drum.

General Information 1-63

Maintenance drawer

Actuator

Cam pushes oil roller and blade against drum

Cam lowers oil roller and blade assembly

Oil roller

Camshaft home position

Drum

flag

maintenance drawer camshaft

Process motor Process drive belt

Maintenance drawer camshaft electric clutch

Drum

Blade

Oil on drum

Drum

1-64

Figure 1-28. Drum Preparation For Printing

LINX™ Solid Inkjet 100 Service Manual

840-4-54

Printing

When printing, the printer performs a “four-jet interlace” in which each jet lays down a particular number of pixel columns depending on the print resolution. Each jet lays down one pixel column for each drum rotation; this varies from 30 to 44 rotations (30 @ 409 dpi and 44 @ 600 dpi). Each jet travels horizontally the distance of 125 to 181 pixels (125 @ 409 dpi and 183 @ 600 dpi) to lay down its 30 to 44 pixel columns within that pixel field. The 125 to 181 pixel-wide field of each jet overlaps the pixel field of six other jets; this is where interlacing occurs.

During the horizontal movement of the printhead, extra 1 or 2-step movements are made to properly align the pixel columns and prevent a column from overlapping another column. The actual number of steps depends on the print resolution.

Physically, each jet is horizontally located 22/300 of an inch from its neighbor.

Interlacing “averages out” the variability between jets by interlacing each jet with three other jets. As shown in the Figure 1-28, of the pixel columns printed by any single jet, only two of its pixel columns are actually ever adjacent. Usually they are separated by three other pixel columns produced by other jets, hence the name four-jet interlace. Because of the physical spacing between jets and the pixel field that each jet travels, the pixel columns of any one jet actually interlaces with the pixel columns of six other jets, although no more than four at any one time.

During some diagnostic printing, such as the Cleaning Test Print, the printhead slews to the right and lays down 112 parallel bands of ink. Each band is about 1.86 mm (0.073 inch) wide and is composed of 30 pixel columns of dots from an individual jet. As the printhead slews to the right, the drum rotates 30 times; the number of pixel columns each set of jets deposits on the drum. (A set of jets is one of the 112 vertical arrangements of low density, medium density, clear and high density jets.) With no interlacing, the test print reveals the deficiencies of a single jet compared to the rest. Only in the Test Print 2: Weak/Missing Jets (I-mode) and the Print Jets Test Page test print, does the printhead simply slew sideways with no jet interlacing.

General Information 1-65

Step

1 of 4

4 of 4

3 of 4

2 of 4

22/300" separation between jets

Step

125 to 181 pixel-wide field traveled by a jet (depending on print resolution)

Step

Columns of pixel dots produced by previous set of four adjacent jets. Note how the ending columns of this set interlace with beginning columns of the next set of four jets.

Output of four side-by-side jets

1 of 4

2 of 4

3 of 4

4 of 4

Column of pixel dots produced by four adjacent jets are interlaced together for printing. Each jet produces between 30 and 44 pixel columns.

840-4-62

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LINX™ Solid Inkjet 100 Service Manual

Figure 1-29. Printing Latent (Pre-transferred) Image On The Drum

Paper Pick

To pick a sheet of paper, the process motor rotates clockwise, driving the process drive belt and the compound gear counterclockwise. (Refer to Figure 1-30.) Rotating counterclockwise, the compound gear turns and, in turn, engages a gear train that rotates the pick roller clutch gear counterclockwise. The paper pick electric clutch energizes for a moment, engaging the paper pick clutch and allowing it to rotate one revolution. The pick roller rotates and pulls a sheet of paper from the paper tray. The sheet of paper trips the paper pick sensor to assure that the paper was picked from the tray. If the paper is not sensed, the pick solenoid is energized, up to six times, to rotate the pick roller again to attempt to recover from the mis-pick and pick the sheet of paper.

With the paper-pick sensed, the paper-feed motor drives the upper and lower paper-feed rollers and carries the sheet of paper to the paper preheater. On its way, the sheet of paper passes the deskew fingers which are flexible, plastic fingers mounted on the front cover. The deskew fingers guide the paper and create a buckle in the paper which aligns the paper to the paper path.

The paper stops at the entry to the paper preheater, tripping the paper preheater entry sensor on the left end of the paper preheater. The paper also trips the paper width (A/A4-size) sensors on the right end of the paper preheater to verify that the width of the paper is within the printer’s specifications. At this point, the paper feed motor is stopped to wait for more ink deposition on the drum.

When ink deposition is about 95% complete, the paper feed motor is activated to bring the sheet of paper through the paper preheater and to the transfix position. The paper preheater heats the paper to improve ink transfer. The leading edge of the sheet of paper trips the paper preheater exit sensor as it passes out of the paper preheater.

General Information 1-67

Exit sensor

Transfix exit sensor

Preheater exit sensor

Paper preheater entry sensor

Upper feed roller clutch

Paper size sensors

Deskew fingers

Paper pick sensor

Upper feed roller

Lower feed roller

840-4-53

Pick clutch

Pick roller

Figure 1-30. Paper picking and positioning for transfixing

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LINX™ Solid Inkjet 100 Service Manual

Transfixing, Stripping And Exiting

As the leading edge of the sheet of paper trips the paper preheater exit sensor, it starts the transfix roller being lowered to its transfix position. The process motor rotates clockwise, rotating the process drive compound gear counterclockwise. Fourteen flags on the circumference of the gear represent the fourteen teeth on the small gear on the back of the compound gear. When the teeth of the small gear are in the proper position, as detected by the compound gear position sensor, the transfix cam solenoid energizes to release the spring-loaded transfix cam on the right end of the transfix roller shaft. This allows the transfix roller gear (which up to this point in time had missing teeth “disengaged” to the 14-tooth gear of the process drive compound gear), to rotate slightly and engage the small gear of the compound gear. During this time, the drum, rotating at about 24 rpm, positions the deadband to coincide with the arrival of the leading edge of the sheet of paper (which is moving at the same rate as the drum).

The rotating transfix gear rotates the transfix roller shaft about onehalf revolution. The transfix roller, which is eccentrically mounted on the transfix roller shaft, rotates into contact with the paper (5 mm behind the leading edge) and then stops. This sandwiches the leading edge of the paper between the transfix roller and the beginning of the image on the drum. The drum’s rotation rotates the transfix roller and begins to pull the sheet of paper between them. The transfix roller shaft rotates slightly more so a protrusion on the transfix roller cam causes the stripper fingers to momentarily drop down onto the deadband of the drum and catch the leading edge of the sheet of paper and direct the paper to the rotating exit rollers, which are belt driven by the paper path motor. The transfix roller shaft rotates slightly more to clear the protrusion on the transfix roller cam and raise the stripper fingers so they no longer contact the drum.

The process motor stops, leaving the transfix roller cam in its halfrotated position. Friction from the rotating drum continues to turn the transfix roller, which freely rotates on the transfix roller shaft. The ink on the drum transfers to the sheet of paper pulled by the friction between the drum and the transfix roller. After about 1.8 seconds, the complete image has been transferred to the paper. The process motor drives the transfix gear until the transfix gear is completely unloaded. At this point, the transfix gear is disengaged from the process motor gear, the transfix cam solenoid is latched again and the transfix roller is lifted off of the drum.

The paper path motor, driving the exit rollers through a drive belt, pushes the remainder of the sheet of paper into the exit tray. The trailing edge of the paper is detected by the exit sensor, ending the print cycle.

General Information 1-69

Exit sensor

Transfix exit sensor

Transfix roller on eccentric shaft

Paper preheater

Transfix roller gear

Transfix roller shaft

Transfix

solenoid

roller

Process motor Process drive

compound gear Compound gear

position sensor

Transfix cam

840-4-52

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LINX™ Solid Inkjet 100 Service Manual

Figure 1-31. Image Transfixing, Stripping and Paper Exiting

Printer Self-Maintenance

To maintain peak operation, reliability and print quality, the printer has several automatic or semiautomatic maintenance functions. (Refer to Figure 1-32.) These functions may be started automatically after a certain number of prints or during printer startup, or they may be started by the customer if a print quality defect is noted.

• Printhead maintenance cycle

• Paper preheater cleaning

• Transfix roller oiling

• Drum cleaning (chase page)

Printhead Maintenance Cycle

This topic describes the cleaning cycles used to remove bubbles or foreign matter that cause a printhead jet to malfunction. Three basic actions take place during a cleaning cycle:

• purging

• wiping

• flushing

These actions are used in different combinations for three different types of cleaning cycles:

• quick wipe

• short cleaning

• long cleaning

The long cleaning cycle is performed automatically when the Clean Jets menu item is run a second time.

The long cleaning is described here. The short cleaning and the quick wipe are basically subsets of the long cleaning cycle.

General Information 1-71

Cap/Wipe/Purge assembly

Printhead

faceplate

Vacuum/Pump module

Purge

Wipe

Flush

Air valve solenoid

Wiper blade

Vacuum

pump Vacuum accumulator space

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LINX™ Solid Inkjet 100 Service Manual

Dab

840-4-51

Figure 1-32. Printhead Maintenance Cycle

Preparation. Following printer power-up from a cold start or in response to a front panel menu selection, the print engine begins a printhead long cleaning cycle. The first step is to stop any ink melting operation. The printhead is tilted into the standby position. In this case, the cam follower follows the rotating cam gear, tilting the printhead backward. Following the head tilt, the cap/pipe/purge clutch energizes to engage the cap/wipe/purge timing belts to the paper path drive system. Then the paper path motor rotates counterclockwise to pull the cap/wipe/purge assembly into its cleaning position. Next, the printhead is tilted forward slightly to seal against the cap/wipe/purge assembly.The vacuum pump turns on for .5 seconds, just before sealing to build a slight vacuum in the accumulator. The solenoid valve opens as the cap seals on the printhead to prevent air from being pushed into the printhead. The cap then moves down a little bit to improve the seal. Then the main board starts the vacuum pump, which begins to create a vacuum in the vacuum accumulator. The pressure in the accumulator is lowered to about 10 psi. It takes the vacuum pump about 75 to 90 seconds to achieve this vacuum and then the pump is shut off.

Purge. Actual cleaning begins with the air valve solenoid energizing for 0.300 seconds; this momentarily routes the vacuum accumulator to the cap/wipe/purge assembly and exposes the printhead faceplate to the vacuum. The vacuum bleeds off after about 6 seconds through the 7 mil orifice. This is repeated 3 to 4 times, depending on the purge type, with 15 seconds between events. Then the printhead is tilted backward to break the seal and the printer waits 10 seconds for the waste ink to drain from the cap/wipe/purge assembly into the waste tray.

Long wipe. The paper path motor slowly rotates clockwise to pull the cap/wipe/purge assembly’s wiper blade down the face of the printhead, wiping away ink and debris.

Long flush. The printhead is tilted back slightly and the cap/wipe/ purge assembly is raised to bring the wiper blade even with the jet nozzles. All jets are fired for 6 seconds to flush mixed ink and foreign matter out of the jets. The waste ink drips into the waste tray of the drum maintenance drawer.

Dab. The cap/wipe/purge assembly is lowered slightly and the printhead is tilted forward to dab the wiper blade against the lower faceplate, to clean ink off the wiper. The dab is actually a short wipe and it is done on the part of the faceplate below the nozzles

Short wipe. Following the dab, the cap/wipe/purge assembly is raised and the printhead is tilted forward against the wiper blade. The cap/wipe/purge assembly is slowly lowered again to clean the faceplate but stops sooner, before it can run into the debris from the first wipe.

Short flush. The printhead is tilted back slightly and the cap/wipe/ purge assembly is raised to bring the wiper blade even with the jet nozzles. All jets are fired again for 0.6 seconds.

General Information 1-73

Following the second flush, the printhead is tilted back and the cap/ wipe/purge assembly is lowered into its standby position. A cap/wipe/ purge home sensor on I/O board right detects when the cap/wipe/ purge assembly is stored in its standby position. Then the printhead is tilted forward into its print position and a cleaning or “mud” page is printed. The cleaning page allows each jet to eject ink that may be slightly contaminated with another ink.

7 day flush. If no printhead clean cycle has been run for 7 days, the printer automatically performs a printhead flush to expel old ink from the printhead orifices. This gets rid of any old, “cooked” ink and improves printhead reliability.

Paper Preheater Cleaning

This is a customer-initiated cleaning procedure, selected through the front panel troubleshooting menu Remove Ink Smears. The purpose of this cleaning item is to clean ink out of the paper preheater that may have been deposited there. Ink can be deposited if a jammed print, with ink on it, was pulled backwards through the paper preheater. Heavier-weight, high-grade quality bond paper works best for this procedure.

In the paper preheater clean cycle, these events take place: The user starts the Remove Ink Smears menu item.

1. The printer overheats the paper preheater to 100o C, softening ink trapped inside the paper preheater. Ordinarily the paper preheater runs at temperatures of between 60 and 65o C for paper printing.

2. The printer picks and passes up to 25 sheets of paper through the print path. Each sheet absorbs and removes ink from the paper preheater, but only the first five sheets are chased at the elevated temperature. Then up to 20 additional sheets are chased while the preheater cools down. The sheets are cleaning, but their main function is to bring the preheater temperature back down. The total number of chase sheets will vary from situation to situation. The printer can resume printing when the preheat temperature drops to 75˚C or below.

3. The printer returns to the Troubleshooting menu.

Because of the higher paper temperatures involved, this function can also be used to clean the drum surface of ink deposits caused by a contaminated blade on the drum maintenance drawer.

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LINX™ Solid Inkjet 100 Service Manual

Transfix Roller Oiling

At the first opportunity after making 50 prints when no prints are queued and the printer is idle, the printer performs a transfix roller oiling cycle. During this cycle, oil is applied to the drum as it would be during a print cycle. Then the transfix roller is lowered against the drum and the drum rotates; this transfers some of the oil to the transfix roller, then the transfix roller is raised to its standby position. Oiling the transfix roller prevents ink and media from sticking to the transfix roller.

Drum Cleaning (Chase Page)

The printer performs a drum cleaning with a chase page automatically anytime a paper jam occurs after an image has been “printed” on the drum. The chase page transfers the image, which may not be complete, off the drum and is usually discarded. The printer then attempts to reprint the print that jammed. The chase page is processed the same as a regular print except the drum is not oiled and no image is printed on the drum (since an image is already printed on the drum).

General Information 1-75

Power Control Board

The power control board functions as a back plane. This circuit board is the point of electrical interface to the print head, main controller, optional Ethernet Interface card, internal hard disk drive, I/O boards. and power supply. The PCI bus signals supporting the optional Ethernet Interface card and internal disk drive are sourced from the image processing controller and are routed to the option slots on the power control board. Two optional PCI based boards: optional Ethernet Interface and Internal Disk Drive are available and plug into the power control board (back plane). Only one Ethernet interface is supported at a time. If an optional Ethernet Interface card is plugged into the printer, the printer’s on-board 10 Base T Ethernet is disabled.

Main Board

The power control board contains all of the motor power drivers with actual control for the drivers located on the main controller. Switching for all heaters is contained in the power supply.

The main controller, or processing controller, uses a Motorola PowerPC 603e running at a nominal bus frequency of 32 MHz. The 603e PLL is configured for 4:1 operation resulting in a CPU frequency of 128 Mhz. DRAM is interfaced with a 64 bit bus and the PCI bus is 32 bits wide running at 33 MHz. Other interfaces in addition to PCI bus are parallel port, serial port, and USB device side port. There are two dram (SDRAM) DIMM sockets on the board. These will accommodate industry standard 64 MB SDRAM modules up to a total of 128 MB.

1-76

There is one 168 pin DIMM socket for ROM/FLASH on the main controller. The interface to the controller is 64 bits.

Four DIP switches are located on the rear panel and from left to right are: Service Mode 3. Service Mode 2, Service Mode 1 and System Reset. The Three service Mode switches are defined by software and the System Reset is hardwired. After initialization both the PostScript and Engine LEDs blink to indicate normal operation. The Postscript and Engine LEDs are located to the left and right of the DIP switch respectively.

The Ethernet connector contains two integral LEDs. The yellow indicates transmit and green indicates receive.

The image processing controller contains an on-board Digital Semiconductor 21041-AB 10 Base T Ethernet port located at JR160. The controller’s built-in Ethernet interface will support 10Mbit halfduplex Ethernet connections over category 3 (or higher) twisted pair cable and is automatically disabled when the optional 100 base T interface is installed.

Both the IEEE 1284 parallel port and the serial ports are

LINX™ Solid Inkjet 100 Service Manual

implemented using a Cirrus Logic CL-CD1284. The parallel port uses a 36 pin IEEE 1284 connector on the rear panel. The serial port provides RX and TX only with no handshaking. It is connected via a 5 pin square post 0.1" centers connector recessed into the rear panel. The CL-CD1284 general purpose 8-bit parallel 55º port is used for the following functions:

BIT # FUNCTION DESCRIPTION 0 Input Service mode switch 1

1 Input Service mode switch 2 2 Input Service mode switch 3 3 Output Reset control tor NETCHIP 2890 4 Input Bit 1 of the 2 bit board version number 5 Input Bit 2 of the 2 bit board version number 6 Input Parallel Port master ready (host logic high) 7 Output Parallel slave ready (peripheral logic high)

Optional Ethernet Interface Card (100 Base T)

The optional Ethernet Interface card has an RJ-45 connector, a 50ohm BNC (coax) connector and four LEDs on the rear panel. The card includes a DEC 21143 Ethernet MAC, an ICS 1890 MII PHY and an 82C92 coax transceiver. There are no jumper or switch settings on the card. It supports 100Mbit connections over the RJ-45 connector using two pairs of category 5 cable at up to 100 meters (l00 Base-TX), or 10Mbit connections over the same connector using two pairs of category 3 (or greater) cable at up to 300 meters (10 Base-T). The card fully supports 802.3u clause 28 autonegotiation with parallel detection at 10 and 100 Mbits/sec on the RJ45 port. When connected to a hub switch port, the printer will determine the best possible speed and duplex setting, either 100Base-TX full-duplex, 100Base IX half-duplex, 10Base-T full-duplex or l0Base T half-duplex. If the RJ45 port is not connected or the link to the hub/switch fails (e.g. due to a cable fault), the card will switch to 10Mbit/sec half-duplex operation over the coax (BNC) interface. Users should not connect cables to both ports; doing so will not disrupt the customer’s network but may prevent the printer from communicating properly.

The operating mode of the interface may be determined from the Network Type parameter or by observation of the back-panel LEDs. There are four LEDs mounted in a square pattern. The upper two LEDs are yellow; the bottom two are green. The left-hand pair of LEDs indicate activity: the green LED will flash when the card is receiving data from the network and the yellow LED will flash when the card transmits data to the network. The right-hand pair of LEDs indicate the operating mode. The top right yellow LED will be on when the speed is 100Mbits. It is off for l0Mbits. The bottom right green LED will be on when the twisted-pair (11145) connector is in use and there is a good link to a hub. It will be off if the link fails or when the coax (BNC) connector is selected.

General Information 1-77

Optional Internal Disk Drive

The internal disk drive board contains a 3.2 Gigabyte IDE disk drive interfaced to the 32 bit PCI bus using a CMD Technology PCI646 PCI to IDE data conversion chip. Disk drive data transfer rates are 3.5 Mbytes/sec minimum and 5 Mbytes/sec maximum and are 16 bits wide.

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LINX™ Solid Inkjet 100 Service Manual

Chapter

Error Codes and Messages 2-1

Chapter 2

Error Codes and Messages

This chapter provides a description of the error codes and messages.

Rear panel LEDs error codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-x

2-2iiLINX™ Solid Inkjet 100 Service Manual

Rear Panel LEDs Error Codes

The rear panel LEDs are located on each side of the rear panel DIP switches.

NOTE: All references to right and left are as viewed from the reat of the printer.

The left LED represents the operation of the PostScript firmware. The right LED represents operation of the main board’s print engine firmware. During the Power On Self Tests (POST), the two LEDs toggle back and forth for each successful pass through each SDRAM test. A failure in the power on self tests is indicated by the left LED (the PS LED) flashing in a specific pattern of long and/or short flashes and repeated indefinitely. A long flash represents a 5, while a short flash is a 1. For example, a long flash followed by 4 short flashes is 5 + 4 = 9. If the left LED repeatedly flashes in the same sequence, then the PostScript processor has encountered an error and is looping. The possible LED-encoded error codes are listed in Table 2-1. Other failures are indicated by the failure being printed on the Startup Page.

Table 2-1. Main Board Power-up Self-test Error Codes

Left LED Flashes

Long flash=5 Short flash=1 2L+ 1S=11

1 not used 2 SDRAM SIMM Presence This test verifies for the presence of both

3 SDRAM Bank 0 This test verifies DRAM Bank 0 in the DRAM

4 SDRAM Bank 1 This test verifies DRAM Bank 1 in the DRAM

5 SDRAM Bank 2 This test verifies DRAM Bank 0 in the DRAM

6 SDRAM Bank 3 This test verifies DRAM Bank 1 in the DRAM

Meaning Details

SDRAM SIMMs. If both SDRAM SIMMs are missing, the resultant error indication is 2 short flashes from the left LED.

DIMM located in position 0 (closest to the rear panel.)

DIMM located in position 1 (farthest from the rear panel.)

DIMM located in Position 1 (farthest from the rear

panel.) 7 not used 8 not used

Error Codes and Messages 2-3

Table 2-1. Main Board Power-up Self-test Error Codes (continued)

Left LED Flashes

Long flash=5 Short flash=1 2L+ 1S=11

9 NVRAM This test does a walking 1's and a walking 0's

10 EPROM This test verifies in the first 24 bytes from the

11 Mariner ASIC This test reads and verifies the version level of

12 Medusa ASIC This test reads and verifies the version level of

13 Super Glue ASIC This test reads and verifies the version level of

14 CL1284 IC This test reads and verifies the version level of

none SCSI This test verifies the functionality of the SCSI

Meaning Details

test for the last 4 bytes in the VXWorks section of the NVRAM.

EPROM that verifies that the Tektronix Ethernet address 0x08, 0x00, and 0x11 has been copied into three locations.

the Mariner ASIC.

the Medusa ASIC.

the Super Glue ASIC.

the parallel port controller CL1284 chip.

I/O processor. Any test failures with this component are treated as non-fatal errors with the error information written to the Start Page. If a failure is detected, the message SCSI Option Card with one of the following messages will be sent to the Start Page:

2-4iiLINX™ Solid Inkjet 100 Service Manual

• Wrong values in script-set registers.

• Script operation timed-out.

• Script operation returns wrong error code.

• DMA transfer spills outside buffer.

• DMA transfer data mismatch.

Table 2-1. Main Board Power-up Self-test Error Codes (continued)

Left LED Flashes

Long flash=5 Short flash=1 2L+ 1S=11

none 10BaseT This test verifies the functionality of the Ethernet

none Ethernet 100 BaseT Option card This test verifies the functionality of the Ethernet

Meaning Details

LAN Controller chip. Any test failures with this component are treated as non-fatal errors with the error information written to the Start Page. If a failure is detected, the message Ethernet with one of the following messages will be sent to the Start Page:

• General Failure

• MAC internal loopback failure

• MII internal loopback failure

(currently disabled)

LAN Controller chip. Any test failures with this component are treated as non-fatal errors with the error information written to the Start Page. If a failure is detected, the message Ethernet Option Card with one of the following messages will be sent to the Start Page:

• General Failure

• MAC internal loopback failure

• MII internal loopback failure

Error Codes and Messages 2-5

Service Required Error Codes

Following are the Service required error codes that are displayed on the front panel.

2,000: SY I/O Board

Error Codes

Front Panel Display

2,001.40 SY_DEV_FAULT_IO_RIGHT The engine could not detect the presence of the

2,002.40 SY_DEV_FAULT_IO_LEFT The engine could not detect the presence of the

Software Error Code Meaning

I/O Right circuit board. Make sure all connections are made.

I/O Left circuit board. Make sure all connections are made.

4,000: PC Processor Control Supervisor

Error Codes

Front Panel Display

4,001.40 (0x2401)

4,002.41 (0x2402)

Software Error Code Meaning

PC_DEV_FAULT_HEAD_READ pc fault: printhead NVRAM error

PC_DEV_FAULT_HEAD_ZEROS pc fault: printhead NVRAM zeroes

Failure reading Head NVRAM data: check wiring to head, I2C bus and other hardware.

Head NVRAM data was all zeroes: has this head been through normalization? If so, check wiring to head, etc.

4,003.42 (0x2403)

4,004.43 (0x2404)

4,005.44 (0x2405)

PC_DEV_FAULT_HEAD_ONES pc fault: printhead NVRAM ones

PC_DEV_FAULT_HEAD_CHECKSUM pc fault: printhead NVRAM checksum

PC_DEV_FAULT_DM_CAM_ERR pc fault: DM cam position

2-6iiLINX™ Solid Inkjet 100 Service Manual

Head NVRAM data was all ones: has this head been through normalization? If so, check wiring to head, etc.

Head NVRAM checksum failure: the data within the head NVRAM has been corrupted. Check the hardware. The head may need to be renormalized.

Failure positioning the drum maintenance cam during a PM cycle: Check the DM cam, solenoid, clutch, home sensor, and related hardware.

4,000: PC Processor Control Supervisor (continued)

Error Codes

Front Panel Display

4,006.45 (0x2406)

4,007.46 (0x2407)

4,008.47 (0x2408)

4,009.48 (0x2409)

4,010.40 (0x240a)

4,011.41 (0x240b)

Software Error Code Meaning

PC-DEV_FAULT_300DPI_CAL pc fault: 300 dpi calib

PC_DEV_FAULT_600DPI_CAL pc fault: 600 dpi calib

PC_DEV_FAULT_STUCK_DMC pc fault: DM oil sense

PC_DEV_FAULT_DM_CAM_BEGIN pc fault: DM cam start position

PC_DEV_FAULT_DM_CAM_BU_WU pc fault: DM cam blade up/web down

PC_DEV_FAULT_DM_CAM_BU_WD pc fault: DM cam blade up/web down

Calibration Failure: Target Volt-Sec Area of 300 DPI could not be achieved. Check the hardware. The head may need to be renormalized.

Calibration Failure: Target Volt-Sec Area of 600 DPI could not be achieved. Check the hardware. The head may need to be renormalized.

Failure to advance the drum maintenance oiling mechanism. It has been in the new state for too long. Check the hardware.

At the start of a drum maintenance cycle, when the DM cam position should have been at blade down/web down, the DM cam home sensor should have been TRUE and was instead FALSE. Check DM cam solenoid, clutch, home sensor, and related hardware.

During the drum maintenance cycle, when the DM cam position should have been at blade up/web up, the DM cam home sensor should have been FALSE and was instead TRUE. Check DM cam solenoid, clutch, home sensor, and related hardware.

During the drum maintenance cycle, when the DM cam position should have been at blade up/web down, the DM cam home sensor should have been FALSE and was instead TRUE. Check DM cam solenoid, clutch, home sensor, and related hardware

4,012.42 (0x240c)

4,013.43 (0x240d)

4,014.44 (0x240e)

PC_DEV_FAULT_DM_CAM_END pc fault: DM cam end position

PC_DEV_FAULT_GEAR_GRIND pc fault: PM disengage

PC_DEV_FAULT_6x6DPI_CAL pc fault: 6x6 dpi calib

At the end of a drum maintenance cycle, when the DM cam position should have been at blade down/web down, the DM cam home sensor should have been TRUE and was instead FALSE. Check DM cam solenoid, clutch, home sensor, and related hardware.

During power-on initialization, the engine is unable to disengage the process motor. Prior to declaring this fault, the engine has attempted to move the process motor through enough revolutions to disengage the head tilt mechanism, but the motor stalled somewhere along the way. The X-axis was then displaced to the right 0.15 inches and the disengage was repeated, but the motor stalled again. This leads to this device fault. The head is unable to move on the tilt axis, perhaps because it is colliding with something (head restraint pin, cap, poorly installed ink loader, screwdriver, etc.).

Calibration Failure: 600x600 DPI waveform could not be generated. Check the hardware. The head may need to be renormalized

Error Codes and Messages 2-7

4,000: PC Processor Control Supervisor (continued)

Error Codes

Front Panel Display

4,015.45 (0x240f)

4,016.46 (0x2410)

4,017.47 (0x2411)

4,018.48 (0x2412)

4,020.41 (0x2414)

4,021.42 (0x2415)

Software Error Code Meaning

PC_DEV_FAULT_HEAD_ADJUST_TIMEOUT pc fault: head adjust timeout

PC_DEV_FAULT_HEAD_NV_FORMAT pc fault: printhead NVRAM format

PC_DEV_FAULT_AMBIENT_TOOCOLD pc fault: tempt too cold

PC_DEV_FAULT_LATE_CLEAN_REQUEST pc fault: late clean request

PC_DEV_FAULT_FTTR_HEADCAP pc fault: FTTR head cap contact

PC_DEV_FAULT_FTTR_DIRTYDRUM pc fault: FTTR dirty drum

Timeout during head adjust. A 20 minute timer elapsed before the exit head adjust command was executed. The only recovery possible is to cycle the power switch.

This head’s NVRAM contains a format of data not supported by this version of firmware. The head or firmware must be replaced.

Ambient temperature is less than 10 degrees Centigrade. The printer cannot be warmed up under these circumstances.

Printhead temperature has dropped below the head-clean-needed threshold. This condition occurred after the warmup sequencer had determined a head clean operation was not needed.

Declared when the printer is booted in FTTR mode and the head/cap contact flag is set in NVRAM. The printer cannot run in FTTR mode with head/cap contact because it would be unwise to separate the two when cold. Service requested that this be a device fault in order to bluntly alert the service person to the condition.

Declared when the printer is booted in FTTR mode and the drum is dirty. Reasoning that cleaning the drum when very cold could increase the chance of gluing media to the drum surface and creating an ugly mess around the stripper fingers. Service requested that this be a device fault in order to bluntly alert the service person to the condition.

4,022.43 (0x2416)

PC_DEV_FAULT_INK_OUT_DURING_FLUSH _TIMEOUT pc fault: ink out timeout

2-8iiLINX™ Solid Inkjet 100 Service Manual

Timeout during head flush for ink yellowing. The printer ran out of ink and a ten minute timer elapsed before more ink was added. The only recovery possible is to cycle the power switch.

5,000: VA Drum Error Codes

Error Codes

Front Panel Display

5,001.41 (0x2c01)

5,002.42 (0x2c02)

Software Error Code Meaning

YA_HOME_FAIL ya fault: drum home sensor

YA_ENCODER_FAIL ya fault: drum encoder

6,000: XA X-axis Error Codes

Error Codes

Front Panel Display

6,000.41 (0x3400)

Software Error Code Meaning

XA_FAULT_MCURRENT xa fault: over/under current

Drum home sensor failure: the drum turned one full revolution without seeing the drum home sensor activate.

Drum motion failure: the drum stalled, possibly because the drum position sensor electronics have failed, or because the motor drive or drive belts have failed, or because something is physically blocking the motion of the drum.

X-axis motor over/under current. Indicates that motor coil(s) are open, or shorted, or the XA motor fuse has opened.

6,001.42 (0x3401)

6,002.43 (0x3402)

6,003.44 (0x3403)

XA_FAULT_NOHOME xa fault: home sensor

XA_FAULT_NGHOME xa fault: unexpected home sensor

XA_FAULT_LOST xa fault: home calibration

X-axis home position not found. Indicates that the XA home sensor has failed, or something has prevented the printhead motion during a home operation.

Unexpected X-axis home sensor activation. The sensor has failed, the motor control is moving the head in the wrong direction, or the user has engaged the head restraint mechanism.

A verify of the home calibration failed. After locating the home sensor transition, the DMC computed X-axis position varied from the home value by more than the acceptable tolerance.

Error Codes and Messages 2-9

7,000: Process Motor Error Codes

Error Codes

Front Panel Display

7,002.4x (0x3c01)

7,003.4x (0x3c02)

7,004.4x (0x3c09)

Software Error Code Meaning

PM_FAULT_PROCESS_MOTOR_STALL The process motor stalled during operation. This

PM_FAULT_COMPOUND_GEAR_SENSOR_BAD No transitions are observed of the compound

PM_FAULT_DM_CAM_SENSOR_BAD No transitions are observed of the drum

8,000: Cap Drive and Web Sensors Error Codes

Error Codes

Front Panel Display

Software Error Code Meaning

has several possible causes, depending on what the PM was connected to at the time of operation.

gear sensor when the compound gear should be turning. Perhaps the sensor is bad (it falls off easily), or the PM to compound gear linkage is broken.

maintenance cam sensor. The sensor may be bad or the DM cam may be jammed.

8,001.44 (0x4401)

8,002.45 (0x4403)

CAP_FAULT_HOME_SENSOR cap fault: home sensor

CAP_FAULT_OVERCURRENT cap fault: overcurrent

An expected transition of the cap home sensor did not occur. The home sensor may be faulty, or the cap motor may not be operating, or the cap may be jammed and unable to move.

An overcurrent fault has been detected. Either the cap motor is shorted, the purge pump motor is shorted, a solenoid is shorted, or the cap stalled. (This fault does not actually occur because the mechanism is loose. When the cap jams, the motor skips over teeth.) Check the hardware.

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9,000: Ink Loader: Ink Melters and Printhead Ink Level Sensors Error Codes

Error Codes

Front Panel Display

9,005.40 (0x4c05)

9,006.41 (0x4c06)

9,007.42 (0x4c07)

9,008.43 (0x4c08)

Software Error Code Meaning

IL_FAULT_LOW_JAM il fault: low density ink-stick jam

IL_FAULT_INTER_JAM il fault: intermediate density ink stick jam

IL_FAULT_CLEAR_JAM il fault: clear ink stick jam

IL_FAULT_HIGH_JAM il fault: high density ink stick jam

13,000: Head Thermals Error Codes

Error Codes

The low density ink melt heater is on, but Ink 12 does not seem to be dripping. Check that the stick of Ink 12 is able to advance in the chute.

The intermediate density ink melt heater is on, but Ink 13 does not seem to be dripping. Check that the stick of Ink 13 is able to advance in the chute.

The clear ink melt heater is on, but Ink 11 does not seem to be dripping. Check that the stick of Ink 11 is able to advance in the chute.

The high density ink melt heater is on, but Ink 14 does not seem to be dripping. Check that the stick of Ink 14 is able to advance in the chute.

Front Panel Display

13,001.40 (0x6c01)

13,002.41 (0x6c02)

13,003.42 (0x6c03)

13,004.54 (0x6d04)

13,017.46 (0x6c11)

13,018.48 (0x6c12)

13,019.40 (0x6c13)

Software Error Code Meaning

TCH_JS_LEFT_OPEN tch fault: left jetstack open

TCH_JS_LEFT_SHORT tech fault: left jetstack shorted

TCH_JS_LEFT_HOT tch fault: left jetstack run-away

TCH_JS_LEFT_SLOW tch fault: left jetstack not heating

TCH_JS_RIGHT_OPEN tch fault: right jetstack open

TCH_JS_RIGHT_SHORT tch fault: right jetstack shorted

TCH_JS_RIGHT_HOT tch fault: right jetstack run-away

The thermistor in the left jetstack appears to be open.

The thermistor in the left jetstack appears to be shorted.

The left jetstack heater is running away. Unplug the printer NOW!

The left jetstack heater is not heating at all, or is not heating as quickly as it should.

The thermistor in the right jetstack appears to be open.

The thermistor in the right jetstack appears to be shorted.

The right jetstack heater is running away. Unplug the printer NOW!

Error Codes and Messages 2-11

13,000: Head Thermals Error Codes (continued)

Error Codes

Front Panel Display

13,020.52 (0x6d14)

13,033.45 (0x6c21)

13,034.46 (0x6c22)

13,035.47 (0x6c23)

13,036.50 (0x6d24)

Software Error Code Meaning

TCH_JS_RIGHT_SLOW tch timer: right jetstack not heating

TCH_RESERVOIR_OPEN tch fault: reservoir open

TCH_RESERVOIR_SHORT tch fault: reservoir shorted

TCH_RESERVOIR_HOT tch fault: reservoir run-away

TCH_RESERVOIR_SLOW tch timer: reservoir not heating

14,000: Cap Thermals Error Codes

Error Codes

Front Panel Display

Software Error Code Meaning

The right jetstack heater is not heating at all, or is not heating as quickly as it should.

The thermistor in the reservoir appears to be open.

The thermistor in the reservoir appears to be shorted.

The reservoir heater is running away. Unplug the printer NOW!

The reservoir heater is not heating at all, or is not heating as quickly as it should.

14,001.41 (0x7401)

14,002.42 (0x7402)

14.003.43 (0x7403)

14,004.44 (0x7404)

14,005.45 (0x7405)

TCC_THERMISTOR_OPEN tcc fault: cap open

TCC_THERMISTOR_SHORT tcc fault: cap shorted

TCC_THERMISTOR_HOT tcc fault: cap run-away

TCC_THERMISTOR_SLOW tcc timer: cap heater not heating

TCC_WRONG_TYPE_CAP tcc fault: cap incorrect

The cap thermistor appears to be open.

The cap thermistor appears to be shorted.

The cap heater is running away. Unplug the printer NOW!

The cap heater is not heating at all, or is not heating as quickly as it should.

The installed cap heater is incorrect for this printer. Verify the correct cap heater is installed and/or the correct firmware is installed for this printer.

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15,000: Drum Thermals Error Codes

Error Codes

Front Panel Display

15,001.42 (0x7c01)

15,002.43 (0x7c02)

15,003.44 (0x7c03)

15,004.56 (0x7d04)

15,005.4x (0x7c05)

Software Error Code Meaning

TCD_THERMISTOR_OPEN tcd fault: drum open

TCD_THERMISTOR_SHORT tcd fault: drum shorted

TCD_THERMISTOR_HOT tcd fault: drum run-away

TCD_THERMISTOR_SLOW tcd timer: drum not heating

TCD_FAN_BLOCKED tcd fault: drum fan blocked

16,000: Preheat Thermals Error Codes

Error Codes

The drum thermistor appears to be open.

The drum thermistor appears to be shorted.

The drum heater is running away. Unplug the printer NOW!

The drum heater is not heating at all, or is not heating as quickly as it should.

The drum fan heater is blocked, not operational or the heater is running away. Unplug the printer NOW!

Front Panel Display

16,001.43 (0x8401)

16,002.44 (0x8402)

16,003.45 (0x8403)

16,004.46 (0x8404)

Software Error Code Meaning

TCP_THERMISTOR_OPEN tcp fault: preheat open

TCP_THERMISTOR_SHORT tcp fault: preheat shorted

TCP_THERMISTOR_HOT tcp fault: preheat run-away

TCP_THERMISTOR_SLOW tcp timer: preheat not heating

The preheater thermistor appears to be open.

The preheater thermistor appears to be shorted.

The preheater heater is running away. Unplug the printer NOW!

The preheater heater is not heating at all, or is not heating as quickly as it should.

Error Codes and Messages 2-13

22,LSS,TC: Media Jams Error Codes

L indicates the location of the jam. SS indicates sensor location.

1 Bottom Hi-capacity Paper Feeder 00 Usually because of an opened door 2 Middle Hi-capacity Paper Feeder 01 Bottom High-Capacity tray sensors 3 Top standard tray 02 Bottom High-Capacity pick sensors 4 Handfeed 03 Middle High-Capacity tray sensors 5 Front cover 04 Middle High-Capacity pick sensors 6 Top cover 05 Standard tray sensors 7 Y-axis jams (see following error codes) 06 Standard tray pick sensors 9 Door opened jams (see following error codes) 07 Handfeed sensors

0 8 Preheat entry sensor 0 9 Width sensors 10 Width A sensor 1 1 Width A4 sensor

T indicates whether a timeout or an event occurred

0 Event 1 Timeout

C indicates checksum

1 2 Preheat exit sensor 1 3 Stripper exit sensor 14 Media Exit sensor 15 <undefined> 16 VE_DM CYCLE_DONE out of order 1 7 VR_TF_ROLLER_LIFTED out of order 1 8 Unknown reason

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22,000 Jam Error Codes

Error Codes

Front Panel Display

22,703,0C DECLARED JAM Stall event 22,704,0C DECLARED JAM Sensor failure 22,705,0C DECLARED JAM Media jam at exit tray 22,707,0C DECLARED JAM Media too long at exit tray 22,708,0C DECLARED JAM Media too short at exit tray 22,721,0C DECLARED JAM Media not staged at preheater entry in time for

22,722,0C DECLARED JAM Media jam at stripper fingers 22,901,0C DOOR EVENT The front access door is opened 22,902,0C DOOR EVENT The top, stripper, access door is opened

Software Error Code Meaning

transfix

31,000 Media Preheater Error Codes

Error Codes

Front Panel Display

31,003.4x MP_FAULT_PREHEAT_EXIT_SENSOR_BAD Declared at boot time when a check is made to

Software Error Code Meaning

determine the condition of the preheat exit sensor. Declared when the sensors around the preheat exit sensor indicate the presence or absence of media contrary to that indicated by the preheat exit sensor.

Error Codes and Messages 2-15

PostScript®-detected Error Codes

NOTE: Codes from 24,000 through 24,999 are engine failures reported by PostScript. They are NOT stored in the fault history table in NVRAM. These are reported when the engine has been stuck in a state for 25 minutes.

Error Code Meaning

24,000.17 Engine reports power is off—impossible.

24,000.18 Engine reports it is running diagnostics—impossible.

24,002.10 Engine is stuck in the VxWorks shell.

24,003.11 Engine is stuck in mechanism init.

24,000.12 (unused)

24,005.13 Engine is in state ready but is not permitting commands.

24,006.14 Engine is stuck, in standby.

24,007.15 Engine is stuck, while printing.

24,007.16 Engine is stuck, while cleaning the drum.

24,009.17 Engine is stuck, while purging the head.

24,010.18 Engine is stuck, while wiping the head.

24,011.10 Engine is stuck, while oiling the roller.

24,012.11 (unused)

24,013.12 Engine has a fault but will not say why.

24,014.13 Engine is stuck while powering down.

24,015.14 (unused)

24,016.15 Engine is stuck while oiling the drum.

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PostScript®-detected Error Codes (continued)

Error Code Meaning

24,017.16 Engine is stuck while turning the pick rollers.

24,018.17 Engine is stuck while warming up—thermals will not stabilize.

24,019.18 Engine is stuck while warming up—thermals are stable.

24,020.10 Engine is stuck while warming up—it is too cold to warm up.

24,021.11 Engine is stuck while cooling down.

24,022.12 Engine is stuck while in the cool state. (Should never happen.)

24,023.13 Engine is stuck while in head adjust state.

24,024.14 Engine is stuck while flushing the head.

Winch-related Error Codes

Error Code Meaning

26,001.44 Winch motor or sensors are not responding.

Error Codes and Messages 2-17

Front Panel Status Messages

The Front Panel status messages and solutions are shown in Table 2-2. The messages are listed in descending priority order.

Table 2-2. Front Panel Status Messages

Status Message Solution

Warming up—Please wait The printer is heating the ink; wait until Ready to Print is

displayed.

Ready to Print The printer is ready to accept print jobs.

Ink low—Add ink Check ink levels; add appropriate ink sticks to the correct

ink-loading bins.

Maintenance Kit is low. Only Reorder a Maintenance Kit now. Replace Kit soon. XX Pages remaining before empty.

Processing Data—Please wait The printer is processing data; wait until Ready to Print

or Printing is displayed.

Receiving data—Please wait The printer is receiving data; wait until Ready to Print or

Printing is displayed.

Printing—Please wait A print job is printing; wait until Ready to Print is

displayed.

Warming up—Please wait The printer is heating the ink; wait until Ready to Print is

displayed.

Warming up, Please wait. The printer is heating the ink; warm up may take as long as XX% complete 17 minutes; wait until Ready to Print is displayed.

Initializing Initializing printer mechanisms—Please wait.

Cleaning The printhead is being cleaned—Please wait.

Canceling print job—Please You have selected Cancel; wait while the job is removed wait. from the queue.

Canceling Cleaning—Please The current cleaning operation has been canceled. wait.

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Table 2-2. Front Panel Status Messages (continued)

Status Message Solution

Standby mode—Press any button The printer is in an automatic power-saving mode. Press to return to Ready any button to return the printer to Ready.

NOTE: Pressing Help removes Standby—so you do not actually see this Help message.

Energy Star Mode active— Reduces power consumption. Press any button to return to Ready

Head-To-Drum Adjust For Service use only.

Upper media tray empty— The printer is stopped. Load paper into the upper media tray; Load paper insert in the printer.

Lower paper tray empty— The printer is stopped. Load paper into the lower paper Load paper only tray; insert in the printer.

Media tray empty—Load The printer is stopped. Load the paper into the tray; insert paper in the printer

Replace lower paper tray The lower paper tray is missing. Printing can continue from

the upper tray.

Replace upper media tray The upper media tray is missing. Replace the tray to continue

printing.

Replace media tray The media tray is missing. Replace the tray to continue

printing.

Cleaning sheet needed—Load The printer was interrupted while printing a page. The paper printer requires a sheet of blank paper to remove the ink of

the partially printed page before it can continue printing. Load paper in the paper tray.

Cleaning sheet needed—Load The printer was interrupted while printing a page. The printer letter-size paper requires a sheet of blank letter-size paper to remove the ink

of the partially printed page before it can continue printing. Load paper in the letter-size paper tray.

Cleaning sheet needed—Load The printer was interrupted while printing a page. The printer A4-size paper requires a sheet of blank A4-size paper to remov ethe ink of

the partially printed page before it can continue printing. Load paper inthe A4-size paper tray.

Error Codes and Messages 2-19

Table 2-2. Front Panel Status Messages (continued)

Status Message Solution

Close front cover to continue The printer is stopped; close the front cover to resume

printing.

Close exit cover to continue The printer is stopped; close the exit cover to resume

printing.

Close top cover to continue The printer is stopped; close the top cover to resume printing.

Ink sticks jammed—Open and Ink sticks under the top cover are not sliding properly. Open close top cover to clear jam and close the top cover to resolve the problem. If the problem

persists, jostle the ink sticks until there are no spaces between the sticks.

Output tray full—Remove The media in the output tray is either jammed or the tray printed pages to continue is filled to capacity. Remove hte printed pages to continue.

Out of ink—Open top cover. The printer is stopped. Open the top cover. Add ink. Close the Add ink. top cover.

Add ink. Close top cover. The printer is stopped. Add ink. Close the top cover.

Drawer A locked—Close front Waste Tray B is cooling; Close the front cover and wait two cover to continue minutes for Drawer A to be unlocked.

Paused The printer is in pause mode. You may add media or ink

safely. Press Resume to continue.

Printing—Pause Pending The printer is finishing the current page. It will pause when this page completes.

Media jam—Retry manual feed Remove media. Verify that media used is within specifica-

tions. Use both hands to reinsert sheet until it feeds and stops.

Media jam—incorrect media Remove jammed media and close the exit cover to resume size—Open exit cover to clear printing.

Media jam—Open front cover Open the front cover and remove media to resume printing. to clear

Media jam—Remove media tray Remove jammed media and reinsert media tray. to clear

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Table 2-2. Front Panel Status Messages (continued)

Status Message Solution

Media jam—Remove upper Remove jammed media and reinsert upper media tray. media tray to clear

Media jam—Remove lower tray Remove jammed media and reinsert lower media tray. to clear

Media jam—Remove Media to Remove jammed media to resume printing. clear

Media jam—Open front cover to Remove jammed media and close the front cover to resume clear printing.

Media jam—Open exit cover to Remove jammed media. Verify that the correct media is clear loaded and close the exit cover to resume printing.

Incorrect media size—Load Printer needs letter-size paper to remove ink left from a letter-size paper failed print.

Incorrect media size—Load Printer needs A4-size paper to remove ink left from a A4-size paper failed print.

Drawer A locked—Close front The printer is stopped; close the front cover to resume cover to continue printing.

Printer error—Contact service; For the latest information, contact your local service provider. report fault

Lower paper tray empty— The printer is stopped. Load paper into lower paper tray; Load paper insert in printer.

Caution! Hot surfaces—Remove The printer is stopped. Do not touch hot surfaces! Remove Maintenance Drawer A. and reinsert Maintenance Drawer A. Caution!—Waste Tray B may be hot.

Caution! Hot surfaces— The printer is stopped. Do not touch hot surfaces! Remove Replace the Maintenance Kit Maintenance Kit C1 and C2. C1 and C2.

Error Codes and Messages 2-21

Table 2-2. Front Panel Status Messages (continued)

Status Message Solution

Caution! Hot Surfaces—Insert The printer is stopped. Do not touch hot surfaces! Reinsert Maintenance Drawer A Maintenance Drawer A.

Maintenance Drawer A is The printer is stopped. Open the front cover. Do not touch missing. Open fron cover and hot surfaces! Reinsert Maintenance Drawer A. insert Maintenance Drawer A.

Power Switch is Off The power switch has been turned to the off position. But, Melting Ink Please Wait the printer is currently melting ink.

Power turned off—Wait 30 The printer is shutting down; it will shut off momentarily. minutes before moving printer.

Waste Tray B full—Open The printer is stopped. Open the front cover. Empty and front cover to empty reinsert Waste Tray B. Close the front cover.

Caution! Hot surfaces—Empty The printer is stopped. Do not touch hot surfaces! Empty and Waste Tray B. reinsert Waste Tray B. Close the front cover.

Fast cool down mode—XX% The printer is cooling the ink. Do not move the printer until Complete. Do not move the printer turns itself off. printer until cool. Remove Maintenance Drawer A for shipping—See manual for details

Standard shutdown The printer is shutting down. (2 Minutes or less)

VxWorks Shell

Manufacturing Mode For Service use only.

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Xerox iiLINX Solid Inkjet 100 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual