Xerox FreeFlow Scanner 665e Administration Guide

FreeFlow Scanner 665E

System

Administration

Guide

701P44149

Version 1.0/September 2005

Xerox Corporation
Global Knowledge & Language Services
800 Phillips Road
Building 845
Webster, New York 14580

©

Copyright 2005 by Xerox Corporation. All Rights Reserved.

Printed in the U.S.A.

Copyright protection claimed includes all forms and matters of copyrighted material and information now allowed by statutory or
judicial law or hereinafter granted, including without limitation, material generated from the software programs that are displayed on
the screen such as styles, templates, icons, screen displays, looks, etc.

®

Xerox

, Xerox Canada Ltd®, Xerox Limited®, FreeFlow™, and all Xerox product names and product numbers mentioned in this
publication are trademarks of XEROX CORPORATION. Copyright protection claimed includes all forms and matters of copyrightable
material and information now allowed by statutory or judicial law or hereinafter granted, including without limitations, material
generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays looks,
etc. Other company brands and product names may be trademarks or registered trademarks of the respective companies and are
also acknowledged.

While every care has been taken in the preparation of this material, no liability will be accepted by Xerox Corporation arising out of
any inaccuracies or omissions.

Other company trademarks are acknowledged as follows:

®

Adaptec

Adobe PDFL - Adobe PDF Library Copyright

Adobe

, the Adaptec logo, SCSlSelect®, and EZ-SCSI® are trademarks of Adaptec, Inc.

©

®

, the Adobe logo, Acrobat®, the Acrobat logo, Acrobat Reader®, Distiller®, Adobe PDF JobReady™, and PostScript®, and the

1987-2002 Adobe Systems Incorporated.

PostScript logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other
countries.
Copyright 1987 - 2001 Adobe Systems Incorporated and its licensors. All rights reserved.

®

Autologic

Compaq

is a registered trademark of Autologic Information International, Inc.

®

and QVision® are registered United States Patent and Trademark Office, for Compaq Computer Corporation.
DEC, DEC RAID, and Redundant Array of Independent Disks are registered trademarks of Digital Equipment Corporation.
Dundas - This software contains material that is (c) 1997-2000 DUNDAS SOFTWARE LTD., all rights reserved.

Hummingbird NFS Maestro

®

is a registered trademark of Hummingbird Communications, Ltd.

Imaging Technology provided under license by Accusoft Corporation.

©

ImageGear

Intel

Novell

Oracle

TMSSequoia - ScanFix

1996-20031 by AccuSoft Corporation. All Rights Reserved.

®

and Pentium® are registered trademarks of Intel Corporation.

®

and NetWare® are registered trademarks of Novell, Inc. in the United States and other countries.

®

is a registered trademark of Oracle Corporation Redwood City, California

®

Image Optimizer Copyright© TMSSEQUOIA, Inc. 1991-2000. All rights reserved.
SonyTM and Storage by SonyTM are trademarks of Sony.
StorageViewTM is a trademark of CMD Technology, Inc.

®

TextBridge

is a registered Trademark of ScanSoft, Inc.

TIIFF® is a registered trademark of Aldus Corporation.

Windows

®

, Windows XP®, and Internet Explorer are trademarks of Microsoft Corporation; Microsoft® and MS-DOS® are registered

trademarks of Microsoft Corporation.

©

Portions Copyright

2001 artofcode LLC.
This software is based in part on the work of the Independent JPEG Group.
This software is based in part on the work of the Freetype Team.

Portions Copyright

©

2001 URW++. All Rights Reserved.
This product includes software developed by the Apache Software Foundation.
This software is based in part on the work of Graeme W. Gill.

Includes Adobe

The Graphics Interchange Format

®

PDF Libraries and Adobe Normalizer technology

©

is the Copyright property of CompuServe Incorporated. GIFSM is a Service Mark property of
CompuServe Incorporated.
Portions contain an implementation of the LZW algorithm licensed under U.S. Patent 4,558,302
All non-Xerox brands and product names are trademarks or registered trademarks of their respective companies.

Table of contents

Conventions v

Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v

Writing style conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .vi

Safety notices vii

Electrical safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii

Disconnect device. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii

Laser safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ix

Europe (EU) and other markets . . . . . . . . . . . . . . . . . . . . . . . x

Safety standards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x

Europe (EU) and other markets . . . . . . . . . . . . . . . . . . . . . . . x

Maintenance safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

Operational safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xi

Ozone safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xii

Notices xiii

Radio frequency emissions. . . . . . . . . . . . . . . . . . . . . . . . . . . . .xiii

FCC in the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

In Canada (ICES-003) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xiii

Regulatory information for RFID. . . . . . . . . . . . . . . . . . . . . .xiv

Safety extra low voltage approval. . . . . . . . . . . . . . . . . . . . . . . .xiv

Certifications in Europe. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xv

It’s illegal in the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xvi

It’s illegal in Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .xix

Environmental notices for the USA. . . . . . . . . . . . . . . . . . . . . . . xx

Environmental notices for Canada . . . . . . . . . . . . . . . . . . . . . . .xxi

FreeFlow Scanner 665E System Administration Guide

i

Table of contents

Product recycling and disposal. . . . . . . . . . . . . . . . . . . . . . . . . xxii

North America . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

European union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

Other countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xxii

1. About this guide 1-1

Audience . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Related information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

FreeFlow applications documentation . . . . . . . . . . . . . . . . 1-2

Scanner documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Xerox FreeFlow Scanner 665E. . . . . . . . . . . . . . . . . . . 1-3

Xerox Production Printing Services . . . . . . . . . . . . . . . . . . 1-3

Third party software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

Windows related information. . . . . . . . . . . . . . . . . . . . . . . . 1-4

Windows online Help . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Windows web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Getting Help online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Using a Help menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Using Help in a dialog box . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Ordering additional materials and supplies. . . . . . . . . . . . . . . . 1-6

Obtaining additional support . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

X-PRESS FAX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Xerox FAQ web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6

Xerox Welcome Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

2. Virus protection 2-1

Protecting the system from virus contamination . . . . . . . . . . . . 2-1

Microsoft updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

3. Windows and network configurations 3-1

Understanding and using Windows . . . . . . . . . . . . . . . . . . . . . 3-2

Performing basic Windows administrative functions. . . . . . 3-2

Creating shortcuts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

Adding Windows printers . . . . . . . . . . . . . . . . . . . . . . . 3-2

Adding and configuring users and groups . . . . . . . . . . 3-2

Setting up shared folders, files, and printers. . . . . . . . . 3-3

Adding or removing network connections. . . . . . . . . . . 3-3

Preparing to shut down the system . . . . . . . . . . . . . . . . . . . . . 3-3

Checking for connected users . . . . . . . . . . . . . . . . . . . . . . 3-4

Notifying users connected to the system . . . . . . . . . . . . . . 3-5

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FreeFlow Scanner 665E System Administration Guide

Table of contents

Disconnecting users connected to the remote workstation. 3-5

Using Windows Automatic Update . . . . . . . . . . . . . . . . . . . . . . 3-6

Running Automatic Update. . . . . . . . . . . . . . . . . . . . . . . . . 3-7

Using the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9

4. Hardware maintenance 4-1

Scanner Support. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Configuration tab. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

Customer Replaceable Units (CRUs) . . . . . . . . . . . . . . . . . 4-3

Replacing Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4

Feed and Retard Rollers. . . . . . . . . . . . . . . . . . . . . 4-4

Air Filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-6

Fault Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-8

Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Setup Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9

Calibrate Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-12

Test Buttons and LEDs . . . . . . . . . . . . . . . . . . . . . . . . 4-13

Test Carriage and Lamp . . . . . . . . . . . . . . . . . . . . . . . 4-14

Test Electronics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15

Image Scan Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16

5. System administration 5-1

Security recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1

6. Production printing administration 6-1

Understanding production printing . . . . . . . . . . . . . . . . . . . . . . 6-2

Production printing via TCP/IP (UNIX) . . . . . . . . . . . . . . . . 6-2

Setting up production printers. . . . . . . . . . . . . . . . . . . . . . . . . . 6-3

Adding a production printer. . . . . . . . . . . . . . . . . . . . . . . . . 6-4

Modifying a production printer. . . . . . . . . . . . . . . . . . . . . . . 6-6

Setting the default production printer . . . . . . . . . . . . . . . . . 6-6

Removing a production printer . . . . . . . . . . . . . . . . . . . . . . 6-7

Creating a Job Ticket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-8

Using High Security with DocuSP 4.x./5.x and TCP/IP . . . . . . 6-9

Adding a High Security printer . . . . . . . . . . . . . . . . . . . . . . 6-9

Installing a security certificate . . . . . . . . . . . . . . . . . . . . . . . . . 6-11

Resolving production printing problems . . . . . . . . . . . . . . . . . 6-13

Resolving TCP/IP problems . . . . . . . . . . . . . . . . . . . . . . . 6-13

Viewing the Event Viewer . . . . . . . . . . . . . . . . . . . . . . . . . 6-13

Cleaning up print file problems . . . . . . . . . . . . . . . . . . . . . 6-14

FreeFlow Scanner 665E System Administration Guide

iii

Table of contents

7. Quick Print administration 7-1

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Using DOS command lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2

Printing a document using Quick print . . . . . . . . . . . . . . . . . . . 7-3

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FreeFlow Scanner 665E System Administration Guide

Symbols

Conventions

Standardized conventions have been used in this manual to assist
you in visually locating and identifying information quickly.

CAUTION: This symbol alerts you to an action that may cause
damage to hardware, software, or result in the loss of data.

WARNING: Warnings mark alert users to areas of the machine
where there is a possibility of personal injury.

WARNING: This symbol identifies an area on the machine that is
HOT and should not be touched.

WARNING: This symbol indicates a laser is being used in the
machine and alerts you to refer to the appropriate safety
information.

KEY POINT: This symbol identifies information that is being
emphasized and is important for you to remember.

FreeFlow Scanner 665E System Administration Guide

v

Conventions

The 1 2 3... symbol indicates the beginning of a task or work
process you should use to complete a procedure and is followed
by the first step of a numbered procedure, task, or work process.

NOTE: This symbol calls your attention to information that is
helpful, but not essential to complete a procedure or task.

This symbol indicates that there is additional information from
another source, such as a web site or manual.

Writing style conventions

• Bold type indicates the name of a button to press or touch.

• Underlining

• Italic type is used for the text associated with symbols such as
Notes to visually bring the information to your attention.

• Italic type is also used to indicate names, such as the name of
a chapter, or the name of a screen.

• Procedures direct you to press
Panel, and touch

• Text referring to illustrations or screen samples precedes
image.

is used to emphasize a word or term.

buttons located on the Control

buttons located on the Touch Screen.

the

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FreeFlow Scanner 665E System Administration Guide

Electrical safety

Safety notices

This Xerox product and the recommended supplies are designed
and tested to meet strict safety requirements. These include
safety agency approval and compliance to established
environmental standards. Please read the following instructions
carefully before operating the product, and refer to them as
needed to ensure the continued safe operation of your product.

KEY POINT: The safety testing and performance of this product
have been verified using Xerox materials only.

WARNING: Any unauthorized alteration, which may include the
addition of new functions or connection of external devices, may
impact the product certification. Please contact your authorized
local dealer for more information.

• Use only the power cord supplied with this equipment.

• Plug the power cord directly into a correctly grounded
electrical outlet. Do not use an extension cord. If you do not
know whether or not an outlet is grounded, consult a qualified
electrician.

• Do not use a ground adapter plug to connect this equipment to
an electrical outlet that lacks a ground connection terminal.

WARNING: You may incur a severe electrical shock if the outlet is
not grounded correctly.

• Do not place the press where people may step or trip on the
power cord. Do not place objects on the power cord.

• Do not override or disable electrical or mechanical interlocks.

• Do not obstruct the ventilation openings. These openings
prevent overheating of the machine.

FreeFlow Scanner 665E System Administration Guide

vii

Safety notices

Disconnect device

WARNING: Never push objects of any kind into slots or openings

on this equipment. Making a contact with a voltage point or
shorting out a part may result in fire or electrical shock.

If any of the following conditions occur, immediately switch off the
power to the machine and disconnect the power cord from the
electrical outlet. Call an authorized Xerox service representative
to correct the problem.

• The machine emits unusual noises or odors.

• The power cord is damaged or frayed.

• A wall panel circuit breaker, fuse, or other safety device is
tripped.

• Liquid is spilled into the press.

• The machine is exposed to water.

• Any part of the machine is damaged.

The power cable is the disconnect device for this equipment and is
attached to the back of the machine as a plug-in device. To
remove all electrical power from the machine, disconnect the
power cable from the electrical outlet.

WARNING: This product must be connected to a protective earth
current.

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FreeFlow Scanner 665E System Administration Guide

Laser safety

North America

Safety notices

This product complies with safety standards and is certified as a
Class 1 Laser product under the Center for Devices and
Radiological Health (CDRH) of the United States Food and Drug
Administration (FDA) implemented regulations for laser
products. This product complies with FDA 21 CFR 1940.10 and

1040.11 except for deviations pursuant to Laser Notice No. 50,

dated July 26, 2001. These regulations apply to laser products
marketed in the United States. The label on the machine indicates
compliance with CDRH regulations and must be attached to laser
products marketed in the United States. This product does not
emit hazardous laser radiation.

CAUTION: Use of controls or adjustments or performance of
procedures other than those specified herein may result in
hazardous exposure of laser light.

Since radiation emitted inside this product is completely confined
within the protective housing and external covers, the laser beam
cannot escape from the machine during any phase of the user
operation.

This product contains laser warning labels. These labels are
intended for use by the Xerox Service Representative and are
placed on or near panels or shields that require special tools for
removal. Do not remove any of the panels. There are no operator
serviceable areas in these covers.

FreeFlow Scanner 665E System Administration Guide

ix

Safety notices

Europe (EU) and other markets

This product complies with IEC’s safety standard 60825-1 (Edition

1.2) issued August 2001.

The equipment complies with laser product performance
standards set by governmental, national, and international
agencies as a Class 1 Laser Product. It does not emit hazardous
radiation as the beam is totally enclosed during all phases of
customer operation and maintenance.

CAUTION: Use of controls or adjustments or performance of
procedures other than those specified herein may result in
hazardous radiation exposure.

This product contains laser warning labels. These labels are
intended for use by the Xerox Service Representative and are
placed on or near panels or shields that require special tools for
removal. Do not remove any of the panels. There are no operator
serviceable areas inside these covers.

If you need additional safety information concerning the product or
Xerox supplied materials, you may call the following number:

Safety standards

North America

Europe (EU) and other markets

[phone]

This Xerox product is safety certified by Underwriters Laboratories
Incorporated to Standards UL60950-1 (first edition), and CSA
International CAN/CSA C22.2 No. 60950-1-03 (First Edition).

This Xerox product is safety certified by Underwriters Laboratories
Incorporated to publication IEC60950-1 (2001) First Edition.

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FreeFlow Scanner 665E System Administration Guide

Maintenance safety

Safety notices

• Do not attempt any maintenance procedure that is not
specifically described in the documentation supplied with your
product.

• Do not use aerosol cleaners. The use of supplies that are not
approved may cause poor performance of the press and could
create a dangerous condition.

• Use the supplies and cleaning materials only as directed in
this manual. Keep all materials out of the reach of children.

• Do not remove the covers or guards that are fastened with
screws. There are no parts behind these covers that you can
maintain or service.

Do not perform any maintenance procedures unless you have
been trained to do them by a Xerox representative, or unless a
procedure is specifically described in one of the manuals included
with your press.

Operational safety

Your Xerox equipment and supplies were designed and tested to
meet strict safety requirements. These include safety agency
examination, approval, and compliance with established
environmental standards.

Your attention to the following safety guidelines will help ensure
the continued safe operation of your product:

• Use the materials and supplies specifically designed for your
product. The use of unsuitable materials may result in poor
performance of the machine and possibly a hazardous
situation.

• Follow all warnings and instructions that are marked on or
supplied with the machine.

• Place the machine in a room that provides adequate space for
ventilation and servicing.

• Place the machine on a level, solid surface (not on a thick pile
carpet) that has adequate strength to support the weight of the
machine.

• Do not attempt to move the machine. A leveling device that
was lowered when your machine was installed may damage
the carpet or floor.

• Do not set up the machine near a heat source.

• Do not set up the machine in direct sunlight.

FreeFlow Scanner 665E System Administration Guide

xi

Safety notices

Ozone safety

• Do not set up the machine in line with the cold air flow from an
air conditioning system.

• Do not place containers of coffee or other liquid on the
machine.

• Do not block or cover the slots and openings on the machine.

• Do not attempt to override any electrical or mechanical
interlock devices.

WARNING: Be careful when working in areas identified with this
warning symbol. These areas may be very hot and should not be
touched.

If you need any additional safety information concerning the
machine or materials, contact your Xerox representative.

This product produces ozone during normal operation. The ozone
is heavier than air, and the quantity is dependent on print volume.
Providing the correct environmental parameters, as specified in
the Xerox installation procedures, ensures that concentration
levels meet safe limits.

If you need additional information about ozone, request the Xerox
publication, OZONE by calling 1-800-828-6571 in the USA. For a
French language version, call 1-800-828-6571 in the USA, then
press 2.

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FreeFlow Scanner 665E System Administration Guide

Notices

Radio frequency emissions

FCC in the USA

This equipment has been tested and found to comply with the
limits for a Class A digital device, pursuant to Part 15 of the
Federal Communications Commission (FCC) Rules. These limits
are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial
environment. This equipment generates, uses, and can radiate
radio frequency energy and, if not installed and used in
accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which
case the user will be required to correct the interference at his/her
own expense.

Changes or modifications to this equipment not specifically
approved by the Xerox Corporation may void the user’s authority
to operate this equipment.

WARNING: Shielded cables must be used with this equipment to
maintain compliance with FCC regulations.

In Canada (ICES-003)

This Class “A” digital apparatus complies with Canadian ICES-

003.

Cet appareil numérique de la classe “A” est conforme á la norme
NMB-003 du Canada.

FreeFlow Scanner 665E System Administration Guide

xiii

Notices

Regulatory information for RFID

This product generates 13.56 MHz using an Inductive Loop
System as a Radio Frequency IDentification system device
(RFID). This system is certified in compliance with European
Council Directive 99/5/EC and applicable local laws or regulations
as applicable.

Safety extra low voltage approval

This Xerox product is in compliance with various governmental
agencies and national safety regulations. All system ports meet
the Safety Extra Low Voltage (SELV) circuits for connection to
customer-owned devices and networks. Additions of customer­owned or third-party accessories that are attached to the press
must meet or exceed the requirements previously listed. All
modules that require external connection must be installed per the
installation procedure.

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FreeFlow Scanner 665E System Administration Guide

Certifications in Europe

January 1, 1995: Council Directive 73/23/EEC amended by Council Directive 93/68/

January 1, 1996: Council Directive 89/336/EEC, approximation of the laws of the

March 9, 1999 Council Directive 99/5/EC on radio equipment and

The CE marking that is applied to this product symbolizes Xerox
Declaration of Conformity with the following applicable Directives
of the European Union as of the dates indicated:

EEC, approximation of the laws of the member states related to
low voltage equipment.

member states related to electromagnetic compatibility.

telecommunications terminal equipment and the mutual
recognition of their conformity.

A full declaration, defining the relevant directives and referenced
standards, can be obtained from your Xerox Limited
representative or by contacting:

Environment, Health and Safety
The Document Company Xerox
Bessemer Road
Welwyn Garden City
Herts
AL7 1HE
England
Tel Number [phone]

WARNING: This system is certified manufactured and tested in
compliance with strict safety and radio frequency interference
regulations. Any unauthorized alteration which includes the
addition of new functions or the connection of external devices
may impact this certification. Please contact your local Xerox
Limited representative for a list of approved accessories.

FreeFlow Scanner 665E System Administration Guide

xv

Notices

It’s illegal in the USA

WARNING: In order to allow this equipment to operate in

proximity to Industrial, Scientific, and Medical (ISM) equipment,
the external radiation from the ISM equipment may have limited or
special mitigation measures taken.

WARNING: This is a Class A product in a domestic
environment. This product may cause radio frequency
interference in which case the user may be required to take
adequate measures.

WARNING: Shielded cables must be used with this equipment to
maintain compliance with Council Directive 89/336/EEC.

Congress, by statute, has forbidden the reproduction of the
following subjects under certain circumstances. Penalties of fine
or imprisonment may be imposed on those guilty of making such
reproductions.

1. Obligations or Securities of the United States Government,

such as:

Certificates of Indebtedness National Bank Currency

Coupons from Bonds Federal Reserve Bank Notes

Silver Certificates Gold Certificates

United States Bonds Treasury Notes

Federal Reserve Notes Fractional Notes

Certificates of Deposit Paper Money

Bonds and Obligations of certain agencies of the government,
such as FHA, etc.

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FreeFlow Scanner 665E System Administration Guide

Notices

Bonds. (U.S. Savings Bonds may be photographed only for
publicity purposes in connection with the campaign for the sale
of such bonds.)

Internal Revenue Stamps. (If it is necessary to reproduce a
legal document on which there is a canceled revenue stamp,
this may be done provided the reproduction of the document is
performed for lawful purposes.)

Postage Stamps, canceled or uncanceled. (For philatelic
purposes, Postage Stamps may be photographed, provided
the reproduction is in black and white and is less than 75% or
more than 150% of the linear dimensions of the original.)

Postal Money Orders.

Bills, Checks, or Drafts of money drawn by or upon authorized
officers of the United States.

Stamps and other representatives of value, of whatever
denomination, which have been or may be issued under any
Act of Congress.

2. Adjusted Compensation Certificates for Veterans of the World

Wars.

3. Obligations or Securities of any Foreign Government, Bank, or

Corporation.

4. Copyrighted material, unless permission of the copyright

owner has been obtained or the reproduction falls within the
“fair use” or library reproduction rights provisions of the
copyright law. Further information of these provisions may be
obtained from the Copyright Office, Library of Congress,
Washington, D.C. 20559. Ask for Circular R21.

5. Certificates of Citizenship or Naturalization. (Foreign

Naturalization Certificates may be photographed.)

FreeFlow Scanner 665E System Administration Guide

xvii

Notices

6. Passports. (Foreign Passports may be photographed.)

7. Immigration Papers.

8. Draft Registration Cards.

9. Selective Service Induction Papers that bear any of the

following Registrant’s information:

Earnings or Income Dependency Status

Court Record Previous military service

Physical or mental condition

Exception: United States military discharge certificates may be
photographed.

10.Badges, Identification Cards, Passes, or Insignia carried by

military personnel, or by members of the various Federal
Departments, such as FBI, Treasury, etc. (unless photograph
is ordered by the head of such department or bureau.)

Reproducing the following is also prohibited in certain states:
Automobile Licenses - Drivers’ Licenses - Automobile
Certificates of Title.

The above list is not all inclusive, and no liability is assumed for its
completeness or accuracy. In case of doubt, consult your attorney.

xviii

FreeFlow Scanner 665E System Administration Guide

It’s illegal in Canada

Notices

Parliament, by statute, has forbidden the reproduction of the
following subjects under certain circumstances. Penalties of fines
or imprisonment may be imposed on those guilty of making such
copies.

1. Current bank notes or current paper money.

2. Obligations or securities of a government or bank.

3. Exchequer bill paper or revenue paper.

4. The public seal of Canada or of a province, or the seal of a

public body or authority in Canada, or of a court of law.

5. Proclamations, orders, regulations or appointments, or notices

thereof (with intent to falsely cause same to purport to have
been printed by the Queen’s Printer for Canada, or the
equivalent printer for a province).

6. Marks, brands, seals, wrappers or designs used by or on

behalf of the Government of Canada or of a province, the
government of a state other than Canada or a department,
board, Commission or agency established by the Government
of Canada or of a province or of a government of a state other
than Canada.

7. Impressed or adhesive stamps used for the purpose of

revenue by the Government of Canada or of a province or by
the government of a state other than Canada.

8. Documents, registers or records kept by public officials

charged with the duty of making or issuing certified copies
thereof, where the reproduction falsely purports to be a
certified copy thereof.

9. Copyrighted material or trademarks of any manner or kind

without the consent of the copyright or trademark owner.

The above list is provided for your convenience and assistance,
but it is not all inclusive, and no liability is assumed for its
completeness or accuracy. In case of doubt, consult your solicitor.

FreeFlow Scanner 665E System Administration Guide

xix

Notices

Environmental notices for the USA

As an ENERGY STAR® partner, Xerox Corporation has
determined that this product meets the ENERGY STAR guidelines
for energy efficiency.

The ENERGY STAR and ENERGY STAR MARK are registered
United Stated trademarks.

The ENERGY STAR Office Equipment Program is a team effort

between U.S., European Union and Japanese governments, and
the office equipment industry to promote energy-efficient copiers,
printers, fax, multifunction machines, personal computers, and
monitors. Reducing product energy consumption helps combat
smog, acid rain, and long-term changes to the climate by
decreasing the emissions that result from generating electricity.

Xerox ENERGY STAR equipment is preset at the factory. Your
machine will be delivered with the timer for switching to Low
Power Mode from the last copy/print output, set at 15
minutes. The time to switch to power save (auto off/sleep) mode
is set at 60 minutes from the last copy/print output. A more
detailed description of the Power Saver Mode, together with
instructions on changing the default time to suit your work pattern,
can be found in the System Administration Guide, System Timers,
Power Saver section.

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FreeFlow Scanner 665E System Administration Guide

Environmental notices for Canada

Terra Choice Environmental Services, Inc. of Canada has verified
that this Xerox product conforms to all applicable Environmental
Choice EcoLogo requirements for minimized impact to the
environment.

As a participant in the Environmental Choice program, Xerox
Corporation has determined that this product model meets the
Environmental Choice guidelines for energy efficiency.

Environment Canada established the Environmental Choice
program in 1988 to help consumers identify environmentally
responsible products and services. Copier, printer, digital press,
scanners, and fax products must meet energy efficiency and
emissions criteria, and exhibit compatibility with recycled supplies.
Currently, Environmental Choice has more than 1600 approved
products and 140 licensees. Xerox has been a leader in offering
EcoLogo approved products. In 1996, Xerox became the first
company licensed to use the Environmental Choice EcoLogo for
its copiers, printers, and fax machines.

Notices

FreeFlow Scanner 665E System Administration Guide

xxi

Notices

Product recycling and disposal

If you are managing the disposal of your Xerox product, please
note that the product contains lead and other materials whose
disposal may be regulated due to environmental
considerations. The presence of lead is fully consistent with
global regulations applicable at the time that the product was
placed on the market.

North America

Xerox operates a worldwide equipment take-back and reuse/
recycle program. Contact your Xerox sales representative (1-800­ASK-XEROX) to determine whether this Xerox product is part of
the program. For more information about Xerox environmental
programs, visit www.xerox.com/environment

For recycling and disposal information, contact your local
authorities. In the United States, you may also refer to the
Electronic Industries Alliance web site: www.eiae.org

.

.

European union

Other countries

If your product is not part of the Xerox program and you are
managing its disposal, please follow the instructions provided in
the above paragraph.

Application of this symbol on your equipment is confirmation that
you must dispose of this equipment in compliance with agreed
national procedures.

In accordance with European legislation end-of-life electrical and
electronic equipment subject to disposal must be managed within
agreed procedures.

Prior to disposal, contact your local dealer or Xerox representative
for end-of-life take-back information.

Please contact your local waste authorities and request disposal
guidance.

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FreeFlow Scanner 665E System Administration Guide

1. About this guide

The guide provides information on configuring, customizing, and
maintaining your entire system. This guide also provides
information for Quick Print, and it also provides instructions for
using all the administrative functions in configuring the FreeFlow
applications.

This chapter explains the information found in this guide, how the
information is organized, and helps you to get the most out of this
guide by:

• identifying the audience and the basic skills required to use
this guide effectively

• explaining the standard conventions and cues that highlight
important information

• listing related documentation you may find helpful

• listing available online Help systems

• providing information on ordering additional materials and
supplies

• providing information on obtaining additional information

FreeFlow Scanner 665E System Administration Guide

1-1

1. About this guide

Audience

This guide is a comprehensive reference manual intended for site
administrators and advanced operators. Many of the procedures
described in this guide require you to log on to a computer or
network as an administrator with administrative privileges. Also,
many of the maintenance tasks described in this guide require a
solid understanding of hardware components, networks, and
operating systems associated with FreeFlow applications.

This guide assumes you are familiar with the Windows XP
Professional operating system, standard communication
protocols, basic networking terms, and production printer
connections. You should also have a working knowledge of the
following:

• IBM-compatible personal computers

• Local area networks (LANs)

• Novell operating system

• Xerox Publishing Printers

Related information

FreeFlow applications documentation

This section lists additional materials you may need, or will find
helpful, when using your system.

To order the Xerox documentation listed below, or for additional
information on Xerox solutions, contact your Xerox
Representative.

For more information on FreeFlow applications, refer to the
following publications:

• Online Help system in each application

• Xerox FreeFlow Customer Software Release Document

• Xerox FreeFlow Operator Manual

• Xerox FreeFlow Scanner 665E Customer Training Programs

For more information on the training program, contact your
Customer Training Specialist (CTS).

1-2

FreeFlow Scanner 665E System Administration Guide

Scanner documentation

Xerox FreeFlow Scanner 665E

For more information on the FreeFlow Scanner 665E, refer to the
FreeFlow Scanner 665E Online Help system.

Xerox Production Printing Services

For more information on the Xerox Production Printing Services
and Network Server products, refer to the following publications:

• Site Configuration Guide

• Using Xerox Production Printing Services

• Problem Solving Guide

Third party software

1. About this guide

For additional information about third party software and
hardware, refer to the following materials:

• FreeFlow Scanner 665E Online Help

•DELL

™

Optiplex and Monitor User’s Guides

FreeFlow Scanner 665E System Administration Guide

1-3

1. About this guide

Windows related information

Microsoft provides users and administrators with several different
resources to support the Windows environment. Some of these
resources include web sites and online Help. The following
sections describe these sources and tell you how to find and use
them.

Windows online Help

Windows Server and Professional includes extensive online Help
for all aspects of the operating systems. Most likely, the online
Help will be your primary source for information. Administrative
procedures, from adding users and managing groups to installing
Windows printers, can be found in the online Help files.
Furthermore, most Windows applications also contain their own
online Help system, containing information that is specific to the
application.

To access online Help, select Start: Help from the Windows task
bar. If you are looking for help within a specific application, use
the options available from the Help menu within that application.

Windows web site

Microsoft has a Windows World Wide Web site that contains the
latest Windows news and information about upgrades. The URL
for this site is:

http://www.microsoft.com/

1-4

FreeFlow Scanner 665E System Administration Guide

Getting Help online

Using a Help menu

Using Help in a dialog box

1. About this guide

This section describes the type of online help available online for
the FreeFlow applications.

All FreeFlow applications provide a Help menu.

Select the Contents tab to browse for the desired topic in the Help
system.

Select the Index tab to scroll an alphabetical index of Help topics.

Select the Search tab to search for all topics for information on a
specific feature or function.

Most dialog boxes in the FreeFlow system provide the standard
Windows Help button [?] in dialog and message boxes. This
button is displayed in the title bar of the dialog, next to the close
button, [X].

This button provides context-sensitive Help, so you can select it,
then click in the dialog on the field or option for which you need
Help. A Help window opens, displaying information for the
selected field or option.

FreeFlow Scanner 665E System Administration Guide

1-5

1. About this guide

Ordering additional materials and supplies

You are provided with all the resources you need to operate and
maintain your FreeFlow system; however, you may order
additional materials or supplies.

To reorder the scanner registration documents or the training
disks, or to order screen finder tools, refer to the Xerox Supplies
Resource Catalog (610P18158) or contact your Xerox
representative.

To order cleaning supplies for the scanner, refer to the scanner
Operator Manual.

Obtaining additional support

This section describes where you can obtain additional support for
a FreeFlow application.

X-PRESS FAX

Xerox FAQ web site

You can obtain additional support documentation for a specific
FreeFlow system, including solutions to common work process
problems and hints and tips for enabling optimal use of the
equipment from Xerox C&TS Electronic Services.

Call X-PRESS at 1-800-979-9709 and request document number
12300 to receive a complete index of the documented solutions
for a FreeFlow system, along with complete instructions for using
the X-PRESS fax system.

Xerox provides a FAQ (Frequently Asked Questions) web site for
customers who have a FreeFlow system. To access the Xerox
FAQ web site:

•Go to http://www.xerox.com

• Search on the word “freeflow.”

• Find the appropriate FreeFlow link.

from your web browser.

1-6

• Select the Support

• Under the FAQ heading, select the desired topic link to display
the FAQ page for that topic.

FreeFlow Scanner 665E System Administration Guide

link under the appropriate FreeFlow link.

Xerox Welcome Center

If your system is down, you can’t solve a problem, or you have
questions about your FreeFlow system, use the following phone
numbers to contact the Xerox Welcome Center:

• In North America, call 1-800-821-2797

• In Canada, call 1-800-939-3769

NOTE: When placing a call to the Xerox Welcome Center, have
your serial number available for your FreeFlow system.

1. About this guide

FreeFlow Scanner 665E System Administration Guide

1-7

1. About this guide

1-8

FreeFlow Scanner 665E System Administration Guide

2. Virus protection

This chapter describes the recommended procedures for
protecting your system from virus contamination.

Protecting the system from virus contamination

Xerox takes special precautions to ensure the software is shipped
free from computer virus contamination. It is strongly
recommended that you invest in a virus detection software
application to protect your system from viruses.

Computer viruses are best detected by virus detection and control
application software that is accepted by the PC industry.

Some of the virus detection and control applications available to
and widely-used by the PC industry include:

• Norton Anti-Virus by Symantec

• McAfee VirusScan by Network Associates, Inc.

NOTE: To ensure maximum protection from new viruses, update
or upgrade your virus detection software frequently.

It is strongly recommended that you follow these guidelines to
keep your system decontaminated:

• On a regular basis (at least weekly), run virus detection
software on all systems.

You can remove a virus by using the procedures supplied with
your virus protection software.

FreeFlow Scanner 665E System Administration Guide

2-1

2. Virus protection

Microsoft updates

NOTE: This is is to protect your data in the event of corruption
during the course of the virus removal.

You can then remove the virus using the procedures supplied with
your virus protection software.

It is recommended that you perform periodic Windows
update. This is discussed in more detail in “Using Windows
Automatic Update” on page 3-6.

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FreeFlow Scanner 665E System Administration Guide

3. Windows and network

configurations

This chapter describes some of the Windows functions and
network configurations used with Xerox FreeFlow applications.

Topics covered in this chapter include:

• a brief description of some of the basic Windows procedures
you may need to perform

• instructions for preparing to shut down the system

• using Windows Update

• instructions on using the Event Viewer

KEY POINT: You are strongly advised to obtain a dedicated
Windows operating system administration guide.

FreeFlow Scanner 665E System Administration Guide

3-1

3. Windows and network configurations

Understanding and using Windows

This guide assumes you have a working knowledge of the
Windows XP Professional operating systems and does not
contain basic Windows procedures, unless they are part of a
procedure that is specific to a FreeFlow software.

Performing basic Windows administrative functions

NOTE: This section does not provide the instructions for
performing the basic Windows administrative functions. Refer to
your Windows documentation for more information.

In addition to the FreeFlow software-specific administrative
functions you will perform, you may also need to know how to
perform the common Windows administrative functions listed
below.

Creating shortcuts

You can create a shortcut to an application or file; allowing you to
open the application or file directly from the Windows desktop.

Adding Windows printers

To add a local Windows printer, refer to the printer kit instructions
packaged with your printer.

Adding and configuring users and groups

Ues the Windows User Manager to create Windows local user
accounts and groups. The User Manager is accessed by
selecting Start: Settings: Control Panel: Administrative Tools:
Computer Management from the Windows desktop, expanding
the System Tools, and expanding Local Users and Groups.

3-2

FreeFlow Scanner 665E System Administration Guide

Setting up shared folders, files, and printers

Windows allows you to set up shared folders, files, and printers
that can be accessed from other Windows workstations.

NOTE: The File Manager application can also be used to set up
shared folders and files.

Adding or removing network connections

From the Network Connections dialog, you can add, remove, or
change the properties for network services on the workstation.
The Network Connections dialog is accessed by selecting Start:

Settings: Network Connections from the Windows desktop.

Preparing to shut down the system

For the most part, shutting down the system is the same as
shutting down any other Windows system. However, there are
some precautions you must take before shutting down a system.

3. Windows and network configurations

The most important thing to do before shutting down a system is
make sure no one else is connected to the system. If you shut
down the system while someone is remotely accessing local
cabinets, the remote user could lose data and experience
problems with their system.

CAUTION: Select No if you shut down the system and receive a
message such as “still connected to a user; do you want to
disconnect?” To properly shut down the local system and avoid
problems with the remote workstation, you must have the
connected user exit the application and then you must disconnect
the remote workstation from the local system.

The following sections describe how to check for connected users,
notify them that the system is going to be shut down, and then
disconnect them from the remote workstation.

FreeFlow Scanner 665E System Administration Guide

3-3

3. Windows and network configurations

Checking for connected users

To check for connected users:

1. Select Start: Settings: Control Panel from the Windows

desktop. The Control Panel opens.

2. Double-click on the[Administrative Tools icon.

3. Double-click on the Computer Management icon.

4. Expand the System Tools console tree.

a. Expand the Shared Folders folder.

b. In the Tree View, highlight Sessions.

If any users are connected to the system, the name of their
host machine, the resources they are using on the
workstation, and other details are listed in the right window
frame.

5. If no other machine is connected to the system, it is safe to

shut down the system. To shut down the system, refer to the
procedure in the Operator Manual entitled “Power off” on
page 1-15.

Otherwise, continue with “Notifying users connected to the
system” on page 3-5.

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FreeFlow Scanner 665E System Administration Guide

3. Windows and network configurations

Notifying users connected to the system

NOTE: If running Windows XP SP2, by default the Messenger
Service is disabled. You must enable the Messenger Service in
order to use the net send command. Refer to your Windows
documentation for information on enabling services.

To notify connected users to close any files or applications they
are currently using and disconnect from the system:

1. Select Start: Programs: Accessories: Command Prompt

from the Windows desktop. The Command Prompt windows
opens.

2. At the prompt, type the following command:

net send <destination> <message>

The <destination> is either the name of the connected
computer or an asterisk (*), which sends the message to
every computer within the current workgroup. The
<message> should tell the user or users to close any
applications or files they may have open on the workstation.

3. Press Enter to send the message to the specified

destination.

4. Close the Command Prompt window.

5. Continue with the procedure “Disconnecting users connected

to the remote workstation” on page 3-5.

Disconnecting users connected to the remote workstation

After connected users have notified you that they have
disconnected, or after giving the users a reasonable amount of
time (10 minutes or so) to save any files and disconnect from the
database, disconnect the remote workstation by completing the
following:

1. From the Computer Management console, highlight

Sessions and select Action: Disconnect All Sessions.

2. Select Yes in the confirmation message box that displays.

All connected users are disconnected from the local
workstation. It is now safe to shut down the system.

3. To shut down the system, refer to the procedure in the

Operator Manual entitled “Power off” on page 1-15.

FreeFlow Scanner 665E System Administration Guide

3-5

3. Windows and network configurations

Using Windows Automatic Update

It is recommended that you use Microsoft’s Windows Automatic
Update capability to install critical Microsoft Windows updates on
your system.

The details surrounding this process are as follows:

• Only critical individual and cumulative updates are approved
for download via Windows Update. This includes updates for
the operating system, supported release versions of Internet
Explorer, IIS, and VM.

• New Service Packs and applicable non-critical patches will still
require formal approval by FreeFlow and should only be
installed by a Xerox Representative.

• When appropriate, special announcement bulletins will be
distributed for security issues requiring immediate
communication. Critical security information will also be
captured on the www.xerox.com/security
Carnegie Mellon University CERT/CC advisories.

web site per the

• On a monthly basis, a summary of FreeFlow applicable critical
Microsoft security patches that should have been installed on
your system will be communicated on the www.xerox.com/

security web site under “Other Security News and

Advisories.”

• Each site should determine who is responsible for routinely
running Windows Update. Due to the time criticality of
installing many of the Microsoft patches, it is recommended
that the customer perform this task. Customers requiring
Xerox assistance to install updates per Windows Update
should contact the hotline or make arrangements with their
Xerox Representative.

• Microsoft Update may need to be run multiple times to install
all eligible updates.

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FreeFlow Scanner 665E System Administration Guide

Running Automatic Update

To run Windows Automatic Update on your system, perform the
following steps:

1. Select Start: Control Panel.

3. Windows and network configurations

2. From the Control Panel dialog box select Performance and

Maintenance.

FreeFlow Scanner 665E System Administration Guide

3-7

3. Windows and network configurations

3. Select System.

The System Properties dialog box opens.

4. From System Properties, select the Automatic Updates tab.

5. Select the Automatic (recommended) radio circle.

6. From the drop-down lists, select the desired day of the week

or Every day and select the desired time for the automatic
downloads to occur.

7. Select Apply.

8. Select OK to close the dialog box.

3-8

9. Select Close ( ) in the title bar to close the System dialog

box.

FreeFlow Scanner 665E System Administration Guide

Using the Event Viewer

3. Windows and network configurations

Use the Event Viewer to view the Windows event logs.

NOTE: For more information on reading and interpreting the event
log, refer to your Windows documentation.

To access the Event Viewer:

1. Select Start: Settings: Control Panel from the Windows

desktop.

2. Select Administrative Tools.

3. Select Event Viewer. The Event Viewer opens.

4. Expand Event Viewer in the console tree to view the different

events.

The table below lists and describes the three types of events
displayed in the Event Viewer.

Event Description

Application Collects messages from Windows applications

Security Tracks success and failure audits

System Records errors, warnings, and information events of

the system

FreeFlow Scanner 665E System Administration Guide

3-9

3. Windows and network configurations

5. To view an event log, select the appropriate event. The event

log displays in the right frame.

NOTE: You should save the Windows event logs to file once
every two months and keep these log files for approximately
one year. After saving the logs to file, you can then clear
them from the Event Viewer. It is important to save event
logs as they may be needed in the future for diagnosing
problems.

The table below provides the Windows log files to which the
Xerox FreeFlow Software writes event data.

Log file Log file path

Application log C:\WINDOWS\system32\config\AppEvent.Evt

Security log C:\WINDOWS\system32\config\SecEvent.Evt

System log C:\WINDOWS\system32\config\SysEvent.Evt

6. Select File: Exit to close the Event Viewer.

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FreeFlow Scanner 665E System Administration Guide

Scanner Support

4. Hardware maintenance

This chapter provides procedures necessary for maintaining the
hardware of your FreeFlow system.

The FreeFlow software provides a Scanner Support application
for performing system tests and maintenance procedures on the
FreeFlow Scanner 665E. These procedures include, but are not
limited to, scanner configuration, resetting scanning counters,
keeping a record of all scanner faults and events, and tools for
troubleshooting, setting up, and calibrating the scanner.

NOTE: The Scanner Support and TWAIN Scanning applications
cannot be open at the same time. If you have the TWAIN
Scanning application open, close it before attempting to open
Scanner Support.

To access the Scanner Support application:

Select Start: Programs: FreeFlow Scanner 665: Scanner
Support from the Windows desktop.

FreeFlow Scanner 665E System Administration Guide

4-1

4. Hardware maintenance

The Scanner Support dialog box opens.

For more information on using the Scanner Support
application, refer to the scanner integrated, online Help
system.

Configuration tab

This tab provides basic information such as software versions,
serial number, and counter data.

This tab contains the phone number for contacting Xerox, the
scanner serial number (which you will need when you call in), and
the language to use when displaying scanner support information.

4-2

Software Versions The Software Versions section lists the installed versions of the

Scanner Support, Scanner control, and TWAIN driver software.

FreeFlow Scanner 665E System Administration Guide

4. Hardware maintenance

Counter Data The Counter Data section lists the following information to assist in

troubleshooting and support:

Total Scans: This area shows the total number of scans
performed since the system was first initialized.

Platen Scans: This area shows the number of scans performed
from the Document Glass.

Tota l Feed s: This area shows the number of documents fed
through the Document Feeder.

Inversions: This area shows the number of 2-sided scans
performed by the Document Feeder.

Total Hours On: This area shows the number of hours the
scanner has been powered on.

Customer Replaceable Units (CRUs)

In order to keep your scanner in good working condition, you will
occasionally need to replace worn out components. This tab
allows you to reset the scanner counters after replacing a CRU.

The CRUs tab of the scanner support application keeps track of
the life of these parts, and will notify you when it is time to replace
them.

FreeFlow Scanner 665E System Administration Guide

4-3

4. Hardware maintenance

Replacing Parts

When you replace a worn part, be sure to reset the counter for that
part on this tab. Parts that may need replacing include the
following:

Feed and Retard Rollers

These rollers are located just inside the document feeder.

Replacing the Feed and

Retard Rollers

Feed Roller

The Feed Roller pulls paper from the top of the stack in the Input
Tray. The Retard Roller sits underneath the Feed Roller and
prevents it from feeding more than one sheet at a time.

Retard Roller

1. From the Customer Replaceable Units tab, click on the

Help button.

4-4

FreeFlow Scanner 665E System Administration Guide

4. Hardware maintenance

The online Help displays the CRU information:

2. Click on Feed and Retard Rollers to display the Replace

the Feed and Retard Rollers link.

3. Click on the Replace the Feed and Retard Rollers link; the

Replacing the Feed Rollers dialog box is displayed.

4. Follow the procedure as it is outlined in the online Help. Click

the link in Step 1 to start the procedure.

5. After completing the last step of the procedure, click on the

Consumable Replaceable Units Tab link to return to the

main CRU page.

FreeFlow Scanner 665E System Administration Guide

4-5

4. Hardware maintenance

Air Filter

The Air Filter is located inside the top Vent Shield, on the right side
of the scanner.

The Air Filter prevents paper and toner dust from contaminating
the sensitive electronics of the scanner. A clean filter is essential
to allow the proper amount of cooling airflow into the scanner.

Replacing the Air Filter

1. From the Customer Replaceable Units tab, click on the

Help button.

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FreeFlow Scanner 665E System Administration Guide

4. Hardware maintenance

The online Help displays the CRU information:

2. Click on the Air Filter to display the Replace the Air Filter

link.

3. Click on the Replace the Air Filter link; the Replacing the

Air Filter dialog box is displayed.

4. Follow the procedure as it is outlined in the online Help.

5. After completing the procedure, close the online Help dialog

box.

FreeFlow Scanner 665E System Administration Guide

4-7

4. Hardware maintenance

Fault Log

The Fault Log keeps a history of the recent problems and errors
encountered by the scanner.

NOTE: The Fault Log is for use by a Xerox representative only.

Filter This drop-down list allows you to view the fifteen most frequent

faults, All codes (faults), or just the Service Codes associated with
the faults.

Range This drop-down list allows you to view all faults or just those that

have occurred since the last service visit.

Save As... This button exports the Fault Log as an ASCII text file.

4-8

FreeFlow Scanner 665E System Administration Guide

Tool s

4. Hardware maintenance

The Tools tab contains all of the tests to troubleshoot your
scanner, as well as routines for setup and calibration of the
scanner.

Most of the tools on this tab are intended to be used under the
direction of a Xerox representative. However, the Registration
and Calibration tools can be used whenever needed.

Setup Registration

Use the Setup Registration wizard whenever you notice any of the
following:

Black borders on images

Parts of the image are missing, as if they were chopped off

The image appears slightly stretched or squashed

KEY POINT: The Setup Registration must be performed after
installation, or after the scanner has been transported to a new
location.

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4. Hardware maintenance

1. To perform Setup Registration, click on the Help button from

the Tools tab.

The online Help displays the Tools Tab information:

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2. Click on Setup Registration to display registration

information and the More

link.

3. Click on the More link; the Setup Registration Wizard

dialog box is displayed.

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4. Hardware maintenance

4. Follow the procedure as it is outlined in the online Help and in

the wizard after clicking on the Setup Registration button.

5. After completing the last step of the procedure, a dialog box

displays telling you that successfuly completed. Click the OK
button to return to the Scanner Support dialog box.

NOTE: If setup registration cannot be successfully completed, tray
again. If you continue to have problems setting up the scanner
registration, call the Xerox Customer Support Center.

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4. Hardware maintenance

Calibrate Scanner

The Calibration routine scans a strip inside the scanner and
checks the result against the expected results. The scanner
software then makes minor adjustments so that the actual scan
matches the expected results. This ensures that image quality is
not affected by slight differences in lamp intensity between scans.

The scanner is programmed to calibrate itself every time you
power it up. After the scanner completes the Power On Self Test,
it automatically calibrates itself. Additionally, the scanner is
programmed to fully calibrate itself once every twenty-four hours if
it is not busy performing a scan. However, during periods of
heavy use the scanner may not be able to perform the self­calibration process. If this happens, and you start to notice a
general decline in the image quality of your scans, you should take
a few moments to calibrate the scanner manually.

To calibrate the scanner, perform the following steps:

1. Open the Scanner Support application by selecting it from

Start: Programs: FreeFlow Scanner 665: Scanner
Support.

2. Click on the Tools tab and click on Calibrate Scanner.

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4. Hardware maintenance

3. Click the Start button from the Calibrate Scanner dialog box.

Wait for the calibration process to finish before closing using
the scanner.

4. Click Close to exit the Support Scanner application.

Test Buttons and LEDs

These tests verify that the buttons and LEDs on the scanner
function properly.

KEY POINT: Do not perform these tests unless directed to do so
by a Xerox representative.

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4. Hardware maintenance

Test Carriage and Lamp

These tests verify that the Lamp Carriage and Lamp function
properly.

KEY POINT: Do not perform these tests unless directed to do so
by a Xerox representative.

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Test Electronics

These tests verify that the electronic assemblies in the scanner
function properly.

4. Hardware maintenance

KEY POINT: Do not perform these tests unless directed to do so
by a Xerox representative.

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4. Hardware maintenance

Image Scan Test

This test dialog allows you to scan directly from the scanner,
bypassing the TWAIN interface. This allows independent
verification that the scanner is functioning properly.

To perform this test, use the following procedure:

1. Open the Scanner Support application by selecting it from

Start: Programs: FreeFlow Scanner 665: Scanner
Support.

2. Click on the Tools tab and click on Image Scan Test.

The Image Scan Test dialog box opens.

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4. Hardware maintenance

3. Click the Help button to open the Image Scan Test Dialog

and get step-by-step instructions for running this test.

4. Click Close to exit the Help dialog box.

5. Click Close to exit the Image Scan Test dialog box.

6. Click Close to exit the Support Scanner application.

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4. Hardware maintenance

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FreeFlow Scanner 665E System Administration Guide

5. System administration

This chapter identifies and describes the procedures needed to
administer and support the system, specifically user and group
administration.

Security recommendations

The following are security recommendations for keeping the
system secure:

• Disable the following services by selecting Start: Settings:
Control Panel: Administrative Tools: Services from the
Windows task bar and changing the start up type to Disabled:

– Computer Browser

– Distributed Link Tracking Client

– Remote Registry

• Microsoft XP SP2 Pop-Up Blocker

If your client has Windows XP with SP2 operating system, you
may turn off the Pop-up Blocker. The default setting for the
Windows XP SP2 Pop-up Blocker is on which prevents most
pop-up windows from appearing over the web page you are
currently viewing.

To turn off the Pop-up Blocker:

1. Open the Internet Explorer browser.

2. Select Tools: Pop-up Blocker: Turn Off Pop-up Blocker

from the browser menu bar.

3. Select File: Close to close the browser.

The Pop-up Blocker does not block pop-ups from web sites
that are on your local intranet or listed as a Trusted Site. If
browsing a web site that is outside your intranet, you must
change the Pop-up Blocker settings to allow the address of
the web site you wish to browse.

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5. System administration

To change the Pop-up Blocker settings:

1. Open the Internet Explorer browser.

2. If the Pop-up Blocker is turned off, you must turn on the Pop-

up Blocker before changing the Pop-up Blocker settings. If
necessary, turn on the Pop-up Blocker settings by selecting
[Tools: Pop-up Blocker: Turn On Pop-up Blocker].

3. Select [Tools: Pop-up Blocker: Pop-up Blocker Settings]

The Pop-up Blocker settings dialog opens.

4. Enter the address or URL of the web site you want to allow

and select [Add].

5. Select [Close].

6. Select [File: Close] to close the browser.

• Check Microsoft’s website

www.microsoft.com

security.

for additional suggestions on system

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FreeFlow Scanner 665E System Administration Guide

6. Production printing

administration

This chapter provides information and procedures for setting up
and maintaining production printing with FreeFlow
applications. Topics covered in this chapter include:

• understanding production printing

• setting up the DocuColor 8000 and/or DocuColor 7000 digital
presses

• configuring Network Agent

• using high security with DocuSP 4.x/5.x and TCP/IP

• installing a security certificate

• setting up the Remote Print Service (RPS)

• using Print Manager options

• resolving production printing problems

NOTE: This chapter covers only topics specific to production
printing with the applications in FreeFlow. Refer to your color
server and production printer documentation for detailed
information regarding those Xerox products.

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6. Production printing administration

Understanding production printing

The following sections provide a basic overview of how production
printing works within FreeFlow applications and some of the things
that need to be considered when setting up production printers for
use with the FreeFlow applications. FreeFlow applications
support production printing using two network types: TCP/IP and
IPX/SPX.

TCP/IP: The most commonly used network protocol is TCP/IP. This

protocol is used for communication between the system and
production print servers.

IPX/SPX: The IPX/SPX network protocol is used for communication

between the system and production print servers that use Novell
NetWare as their network operating system.

Two basic types of production printing are supported:

• Printing locally from the system

• Printing remotely on another system using the Remote
Printing Service (RPS)

NOTE: To set up and configure network printers and local printers,
refer to your printer documentation.

Production printing via TCP/IP (UNIX)

To print to a TCP/IP production printer, a valid user account must
be available on the print server. Two kinds of accounts are
available on a TCP/IP print server. One account does not require
the user to log in to the server and the other requires the user to
log in when submitting a print job.

To allow a user to print an RDO to a DocuSP/DocuColor
production printer without logging in to the color server, you must
create an account with the user name xrxusr and a password of
your choice (such as xrx123). Once this account is created, the
color server is available to any user that knows the name of the
server and print queue. No security check is provided by the
server.

To provide some degree of security, a login can be required from
the user before a job is submitted to a color server. You can either
create a local account for the user on the color server with the
same account information as the system, or the user can use a
network information service (NIS) account. Either way, the user
will be prompted for an account name and password when
submitting a print job to a particular color server.

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Setting up production printers

The Production Printer Settings application allows you to:

• configure and manage production printers

• install and/or update a security certificate

• add, modify, and, remove production printers

• set a production printer as the default printer

• specify print and finishing options using the Create a Job
Ticket/Job Setup dialog

NOTE: The following production printers supported in the Xerox
FreeFlow applications: DocuColor 8000 Digital Press and
DocuColor 7000 Digital Press.

The following sections provide detailed instructions for setting up
production printers.

6. Production printing administration

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6. Production printing administration

Adding a production printer

KEY POINT: This book uses illustrations showing a DocuColor

8000 Digital Press connected to a Fiery EXP8000 color
server. Your system may vary depending on the digital press and
color server for your work environment.

Perform this procedure to connect a production printer to the
workstation/server.

To add a production printer:

1. Select Start: Programs: Xerox FreeFlow Software: Printer

Administration: Production Printer Settings from the

Windows desktop. The Printer Production Printer Settings
dialog box opens.

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6. Production printing administration

2. Select Add Printer. The Add Printer dialog box opens.

3. In the Printer name text box, enter a descriptive name for

the printer.

4. In the Print controller/server text box, enter the host name

or IP address of the print server.

5. In the Print queue text box, enter the name of the desired

queue on the print server.

6. In the Printer model drop-down list box, select the

appropriate printer.

7. In the Print controller/server type drop-down list, select the

appropriate print controller/color server.

8. From the Print manager drop-down list box, select the

appropriate print manager.

9. In the Job handling area, select the appropriate options:

NOTE: The options below are only available if your digital
press system includes a DocuSP color server. The options
are grayed out if the printer does not support the option.

•Mark the Convert PDF files to PS check box if you want
to automatically convert PDF files to PostScript.

• Mark the Support legacy DocuSP check box if you want
to enable legacy DocuSP compatibility.

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6. Production printing administration

10. In the Network type area, select the appropriate options:

•TCP/IP

NOTE: Mark the High security check box if you want to
enable high security for the specified printer.

• Novell Netware

11. Select Test Print if you want to validate the connection with

the printer.

12. Select OK to save and close the Production Printer Settings

dialog box.

Modifying a production printer

To modify the settings of a production printer:

1. Select Start: Programs: Xerox FreeFlow Software:

Production Printer Settings from the Windows

desktop. The Production Printer Settings dialog box opens.

2. Select the printer you wish to edit from the printers list.

3. Select Edit Printer. The Edit Printer dialog box opens.

4. Edit the printer settings as desired.

5. Select OK to save and close the Production Printer Settings

dialog box.

Setting the default production printer

To set the default production printer:

1. Select Start: Programs: Xerox FreeFlow Software:

Production Printer Settings from the Windows desktop.

The Production Printer Settings dialog box opens.

2. Select the production printer you wish to set as the default

printer from the printers list.

3. Select Set as Default Printer.

NOTE: A blue check mark to the left of the printer name in
the printer list indicates that the printer is set as the default
printer.

4. Select Close to exit the Production Printer Settings dialog

box.

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Removing a production printer

The following procedure describes how to remove production
printers.

NOTE: This procedure is valid for both Novell NetWare (IPX/SPX)
and UNIX (TCP/IP) production printers.

To remove an existing production printer:

1. Select Start: Programs: Xerox FreeFlow Software:

Production Printer Settings from the Windows desktop.

The Production Printer Settings dialog box opens.

2. Select the production printer you wish to remove from the

printers list.

3. Select Delete Printer. A confirmation message box appears.

4. Select OK to delete the selected printer.

5. Select Close to exit the Production Printer Settings dialog

box.

CAUTION: To remove the access to the print/color server for a
particular Windows user, you must do either of the following:

6. Production printing administration

• For a Novell NetWare server, delete the matching user
account from the NetWare server account database.

• For a UNIX server, delete the user account from the UNIX
server account database. In addition, or as an alternative,
delete the default xrxusr account.

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6. Production printing administration

Creating a Job Ticket

The Job Setup dialog box is used for specifying print and finishing
options for production printers and is used to:

• reset to the default job ticket value

• save the job ticket (.xpf file extension)

• open an existing job ticket file

NOTE: Only features supported by the selected printer are
available in the Job Setup dialog box.

To display the Job Setup:

1. Select Start: Programs: Xerox FreeFlow Software:

Production Printer Settings from the Windows desktop.

The Production Printer Settings dialog box opens.

2. From the printer list, select the production printer for which

you wish to display the job setup features.

3. Select Create a Job Ticket. The Job Setup dialog box for

the specified printer opens.

4. Make the desired changes and save the job ticket.

5. For more information on Job Setup, refer to the Printer

Administration section of the online Help system.

6. Select OK to close the Job Setup dialog box.

7. Select Close to exit the Production Printer Settings dialog

box.

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6. Production printing administration

Using High Security with DocuSP 4.x./5.x and TCP/IP

A high security option is available for data transmission when
production printing to a DocuSP 4.x/5.x color server using TCP/IP.

NOTE: If using high security, you must set the security setting to
“on” in the DocuSP color server for both the FTP and IPP settings.
Refer to your DocuSP documentation for information on setting
these settings.

Adding a High Security printer

KEY POINT: This book uses illustrations showing a DocuColor

8000 Digital Press connected to a Fiery EXP8000 color
server. Your system may vary depending on the digital press and
color server for your work environment.

To add a high security printer:

1. Select Start: Programs: Xerox FreeFlow Software:

Production Printer Settings from the desktop. The

Production Printer Settings dialog opens.

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6. Production printing administration

2. Select Add Printer. The Add Printer dialog box opens.

3. In the Printer name text box, enter a descriptive name for

the printer.

4. In the Print controller/server text box, enter the host name

or IP address of the print server.

5. In the Print queue text box, enter the name of the desired

queue on the print server.

6. In the Printer model drop-down list box, select the

appropriate printer.

7. In the Print controller/server type drop-down list, select the

appropriate print controller/color server.

8. From the Print manager drop-down list box, select the

appropriate print manager.

9. In the Job handling section, select the appropriate options:

NOTE: The options below are only available if your digital
press system includes a DocuSP color server. The options
are grayed out if the printer does not support the option.

•Mark the Convert PDF files to PS check box if you want
to automatically convert PDF files to PostScript.

• Mark the Support legacy DocuSP check box if you want
to enable legacy DocuSP compatibility.

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10. In the Network type area: select the following:

•TCP/IP

NOTE: Mark the High security check box if you want to
enable high security for the specified printer.

• Novell Netware

11. Select OK to save and close the Production Printer Settings

dialog box.

Installing a security certificate

KEY POINT: The following information is applicable for systems

connected to a DocuSP color server/controller.

If your site requires a high security communication and you are
connected to a DocuSP color server, you will need to implement
the client-side secured FTP and/or Secure IPP security certificate
in order to communicate with the DocuSP 4.x/5.x color server.

6. Production printing administration

The Security Certification application is used for installing the
certificate and checking the status of an existing certificate on the
DocuSP 4.x/5.x color server.

NOTE 1: The security certificate must be enabled on the DocuSP
color server. Refer to your DocuSP documentation for more
information.

NOTE 2: The security certificate is not the security certificate for
use by FreeFlow applications to communicate to browsers
connected to the site.

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6. Production printing administration

To install a security certificate:

1. Select Start: Programs: Xerox FreeFlow Software:

Security Certification from the desktop. The Security

Certification dialog opens.

2. In the Server name text box, enter your print server name.

3. Select Check Certificate to check the certificate installed on

the DocuSP 4.x/5.x color server and populate the information
about the existing certificate on the DocuSP 4.x/5.x color
server.

NOTE: The status area populates with information regarding
the match between the certificate on the DocuSP and the
certificate on the workstation/server.

4. Select one of the following options:

• If the existing certificate on the system and the color/print
server are the same, this status message displays: “The
system security certificate matches the DocuSP
certificate and jobs may be printed.” Select Close.

• If the existing certificate on the system and the color/print
server are different from the print server’s current
certificate, this status message displays: “The system
security certificate must be updated to match the DocuSP
security certificate before jobs may be printed.” Select
Update Now]to accept the new updated certificate.

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Resolving production printing problems

This section describes resolving TCP/IP and Novell Netware
printing problems, viewing the event viewer to troubleshoot
printing problems, and cleaning up print file problems.

Resolving TCP/IP problems

If you or a user encounter problems when printing from a system
to a TCP/IP server, some things to check include the following:

• Make sure the user is using a valid login for the print server.

For example, xrxusr/<site specific password>

• Make sure the printer added in the Production Printer Settings
dialog box has a selected printer type and server type that
matches the TCP/IP print server.

• Make sure the print queue exists on the TCP/IP server and is
enabled.

6. Production printing administration

• If you or a user are having problems printing remotely, make
sure you have properly set up the Remote Print Service and
that it is using a valid user account for the print server.

• Make sure the server name and IP address are entered
correctly in the host and lmhost files on the Windows file
system.

• Make sure the system host name and IP address have been
added to the host file of the print server.

Viewing the Event Viewer

The Event Viewer log captures all printing type faults. Refer to this
log when experiencing problems printing.

To view the event log, select Start: Settings: Control Panel:
Administrative Tools: Event Viewer from the Windows desktop.
For more information on using the Event Viewer, refer to Chapter
3, Windows and network configurations.

NOTE: Refer to your Windows documentation for additional
information on reading and interpreting the event log.

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6. Production printing administration

Cleaning up print file problems

Occasionally, production print job files submitted to the DocuSP
server may not be deleted from the server queue directory after
they are finished printing. If such files are not removed, the queue
directory could reach maximum capacity and no longer accept
incoming print jobs. Documentation for this server contains
procedures for manually cleaning up the server queues if this
situation occurs. Refer to the following documentation:

• Refer to the section regarding undeclared faults in the Xerox
Document Services Platform Series Problem Solving Guide.

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7. Quick Print administration

This chapter provides information for using DOS command lines
to automate job submission with Quick Print.

The Quick Print application is a full-featured print utility that allows
comprehensive programming of printing attributes for a broad
array of Xerox Production Printing and Publishing devices.

The Quick Print utility can be executed only on Windows XP
Professional PC platforms other than those supplied with the
Xerox FreeFlow applications

This capability provides the flexibility to access print-ready jobs
that are support by FreeFlow, such as PostScript, PDF, TIFF, HP/
PCL, ASCII, JPEG, and RDO document formats.

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7. Quick Print administration

System requirements

The minimum system requirements for Quick Print are as follows:

• Windows XP Professional operating system

• 733 MHZ CPU

• Minimum of 256 MB RAM

• 200 MB free hard drive space for application installation

• Free hard drive space for application use

NOTE: The space required for application use is dependent on
the size of the jobs.

Using DOS command lines

This section provides information for using DOS command lines to
automate job submission with Quick Print.

You can write and run a batch (a list of DOS commands) to print
multiple jobs in Quick Print without the user interface display or
user interaction. Quick Print prints the specified file(s) with the
specified copy count to the specified printer and exits. All other job
ticket attributes are default values (default values can be whatever
job ticket values are in the RDO document).

This is how the initiating program accesses Quick Print via the
command line:

domgr “<path name/file>” /b “<printer queue>”<copy count>

If an invalid file name is entered, an error displays. You can re­enter the command line with a valid file name. If an invalid printer
name is entered, no error messages display, but the Printer
Settings window displays for you to select an existing printer or to
add the desired printer. In these cases, user interaction is
required.

If an invalid copy count is specified, Quick Print prints the specified
file with copy count of 1 (default value) to the specified printer and
exits.

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Printing a document using Quick print

You can print RDO, TIFF, JPEG, PostScript, ASCII (TXT), HP/
PCL, and PDF files using Standalone Quick Print. You can print
one document at a time or print multiple documents as a single
print job.

NOTE: You cannot print page ranges for a multiple print job.

To print a document using Quick Print:

1. Select Start: Programs: Xerox FreeFlow Software: Quick

Print from the Windows desktop. The Quick Print application

opens.

2. Select Windows File System from the Select from drop-

down list box.

3. From the Show file type drop-down list box, select the file

type you want to print.

4. Use the directory window to navigate to the desired

document and select the document.

5. In the Copies text box, enter the number of copies you want

to print.

6. Mark the All check box to print all pages of the selected

document. Or clear the All check box to print a range of
pages in the document.

7. Quick Print administration

NOTE: The All check box is checked or grayed out for
multiple file jobs; all pages of the documents in multiple file
jobs must be printed.

7. From the Printer drop-down list, select the desired production

printer.

NOTE: You can select Printer Settings to add another
printer to the Printer drop-down list.

8. Select Job Setup to open the job ticket for the specified

printer if you want to change the document printing options.

NOTE: The Job Setup option is available when Print as
Separate Job is selected.

9. When you have specified all the printing options, select Print

to submit the document to the specified production printer.

10. When the print job submission is complete, a message box

displays. Select OK to acknowledge the message and return
to the Quick Print application.

11. Select Close to close Quick Print when you have finished

submitting print jobs.

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7. Quick Print administration

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