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Fiery® EX8000AP Color Server
Configuration and Setup
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© 2007 Electronics for Imaging, Inc. The information in this publication is covered
under Legal Notices for this product.
45064741
15 May 2007
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ONTENTS
ONTENTS
C
C
CONTENTS
NTRODUCTION
I
Terminology and conventions
About this document
ONNECTING
C
Fiery EX8000AP on the network
Stages of installation on the network
TO
THE
ETWORK
N
3
8
10
Summary of Fiery EX8000AP network installation 11
Network server setup requirements
Windows networks 12
AppleTalk networks 12
UNIX networks 12
REPARING
P
Levels of access and control
Additional security features
Connecting network cable to the Fiery EX8000AP
FOR
F
IERY
EX8000AP S
Users and Groups 14
Fiery EX8000AP print connections 16
WebTools 16
Controlling E-mail access to the Fiery EX8000AP 17
Restricting IP addresses and ports 18
LDAP authentication 18
12
ETUP
14
17
19
Back view of the Fiery EX8000AP 19
Ethernet connection 19
About Setup
20
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26
27
27
30
31
33
34
37
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CONTENTS
ETTING
S
S
ETUP
ONFIGURING
C
A
DMINISTERING
UP
THE
F
REFERENCE
EB
W
THE
IERY
EX8000AP
OOLS
T
F
IERY
EX8000AP
Accessing Configure from a network computer
Using Configure
OPTION
Setup options
Configuring the Fiery EX8000AP and clients for WebTools
Administrator functions
FROM
A
NETWORK
COMPUTER
4
22
23
26
Setting passwords
Passwords from a network computer 29
Changing the Windows XP system password 29
Updating system software
Clearing the Fiery EX8000AP
Restoring Fiery EX8000AP settings
Saving and restoring Fiery EX8000AP configuration 32
USB printing
Managing e-mail address books
Printing the Configuration page
Maintaining optimal Fiery EX8000AP performance
Shutting down, rebooting, and restarting the Fiery EX8000AP
Shutting down the Fiery EX8000AP 38
Rebooting or restarting the Fiery EX8000AP 38
29
32
38
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40
CONTENTS
ROUBLESHOOTING
T
Troubleshooting the Fiery EX8000AP
Safe Print 40
Runtime error messages 40
Cannot connect to the Fiery EX8000AP with utilities 41
Cannot connect to the Fiery EX8000AP with Command WorkStation 41
I
NDEX
5
40
43
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NTRODUCTION
I
Terminology and conventions
INTRODUCTION
This document describes how to set up network servers and user computers to use the Fiery
EX8000AP Color Server so that users can print to it as a high-performance networked printer.
For general information about using the digital press, your computer, your software, or your
network, see the documentation that accompanies those products.
Setting up the network environment correctly requires the presence and active cooperation of
the network administrator. Detailed instructions for configuring networks is beyond the scope
of this document. For information, see your network documentation.
For information about supported operating systems and system requirements, see Welcome .
7
This document uses the following terminology and conventions.
Term or convention Refers to
Aero Fiery EX8000AP (in illustrations and examples)
Digital press DocuColor 8000AP digital press
Fiery EX8000AP Fiery EX8000AP Color Server
Mac OS Apple Mac OS X
Windows Microsoft Windows 2000, Windows XP, Windows Server 2003
Titles in italics
Other documents in this set
Topics for which additional information is available by starting
Help in the software
Tips and information
Important information
Important information about issues that can result in physical harm
to you or others
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:
INTRODUCTION
About this document
This document covers the following topics:
•Network connectors on the Fiery EX8000AP
•Information specific to the Fiery EX8000AP about setting up network servers
N
OTE
For information about network servers, see your network documentation.
•System security through access levels and passwords
•Setup of the Fiery EX8000AP from a network computer
•Setup the Fiery EX8000AP to allow users to use WebTools
•Administration of the Fiery EX8000AP
•Troubleshooting
Administrator functions described in other documentation are summarized on page 27.
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ONNECTING
C
Fiery EX8000AP on the network
TO
CONNECTING TO THE NETWORK
THE
This chapter summarizes the stages in setting up the Fiery EX8000AP.
When the Fiery EX8000AP is connected to a network, it behaves as a networked printer. The
Fiery EX8000AP supports the following network protocols (rules that enable computers on a
network to communicate with each other):
•AppleTalk
•TCP/IP, which also includes the BOOTP, DHCP, FTP, HTTP, IMAP, IPP, IPv4, IPv6,
ETWORK
N
LDAP, LPD, NBT, POP3, Port 9100, SMB, SMTP, SNMP, SNTP, and SSL/TLS
protocols
9
These protocols can run concurrently on the same cable. Computers that use other protocols
can print through a server that uses one of the supported protocols. The Fiery EX8000AP is
auto-sensing, and handles all connections simultaneously.
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CONNECTING TO THE NETWORK
Stages of installation on the network
Installation can be performed by a network or printing administrator. The stages of a
successful installation are:
1 Configuring the network environment
Configure network servers to provide users with access to the Fiery EX8000AP as a networked
printer. For information about configuring network servers in Windows and UNIX network
environments as they relate specifically to the Fiery EX8000AP, see page 12. For information
about using your network, see your network documentation.
2Physically connecting the Fiery EX8000AP to a functioning network
Prepare a network node for the Fiery EX8000AP. Obtain cable, route it to the location where
the Fiery EX8000AP is to be installed (near the digital press), and attach the cable to the
network connector of the Fiery EX8000AP. For details, see page 19.
3 Setting up the Fiery EX8000AP
Configure the Fiery EX8000AP for your printing and network environment (see Setting up
the Fiery EX8000AP from a network computer).
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4Preparing user computers for printing
Install the files needed for printing, install user software, and connect the user computers to
the network. The software installation is described in Printing from Windows and Printing
from Mac OS.
5Administering the Fiery EX8000AP
Monitor and maintain system performance and troubleshoot problems that may arise
(see Administering the Fiery EX8000AP).
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Network server configuration
Network server
Connection
CONNECTING TO THE NETWORK
Summary of Fiery EX8000AP network installation
Configure network servers to specify Fiery EX8000AP print
queues and Fiery EX8000AP users.
Prepare a network node. Connect the Fiery EX8000AP to
the network. If you use the Fiery Advanced Controller
Interface, connect it to the network.
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Fiery EX8000AP
Fiery EX8000AP Setup
Client computer Setup
Configure at a minimum, Server Setup, Network Setup,
and Printer Setup. Later, configure the remaining Setup
menus.
At computers where users print to the Fiery EX8000AP:
•Install the appropriate printer files and connect to one or
more print connections.
•Install utilities and an Internet browser on computers
where users will use them.
•Verify the Fiery EX8000AP in the list of printers.
Fiery EX8000AP available on the network
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CONNECTING TO THE NETWORK
Network server setup requirements
This section provides basic information about configuring the Fiery EX8000AP and
using it on the network. It does not explain network functions for printing in general.
Only information specific to the Fiery EX8000AP is presented. Setting up the network
environment correctly requires the presence and active cooperation of the network
administrator. Detailed instructions for configuring networks is beyond the scope of this
manual. For information, see your network documentation.
Configure the network and servers, and ensure that there is a live network connection before
you configure Fiery EX8000AP network settings in Setup. This allows the Fiery EX8000AP
to query the network for zones, servers, and server-based queues.
Whenever you change the configuration of the Fiery EX8000AP, digital press, or network at
your site, alter the settings to correspond to the changed environment. Changing network or
port settings may require that you make changes to other Setup options, as well.
Windows networks
• The Fiery EX8000AP requires a valid IP address, subnet mask, and gateway address.
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Enter these addresses manually or use DHCP or BOOTP protocols to assign them
dynamically. Make sure the Fiery EX8000AP name and address are listed in a domain name
server (DNS) or hosts name database used by your system.
If more than one Fiery EX8000AP print connection is published (for example, if both the
Print queue and the Hold queue are published), consider creating a printer for each print
connection, so that users can print to each connection directly.
• Configure the Fiery EX8000AP with the correct Windows domain name.
This is especially important for Windows printing, also known as SMB printing.
To use Microsoft Active Directory, you must assign the Fiery EX8000AP to a domain.
If you assign the Fiery EX8000AP to a workgroup, you cannot use Active Directory.
AppleTalk networks
AppleShare servers require no special configuration.
UNIX networks
• When you configure a UNIX workstation with the lpr protocol and connect to the Fiery
EX8000AP over a TCP/IP network, you can print directly to the Fiery EX8000AP.
• Setting up UNIX workstations requires an administrator with root privileges. After the initial
configuration, UNIX users submit print jobs to a named printer.
• The Fiery EX8000AP is a printer controller that understands lpr protocols.
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CONNECTING TO THE NETWORK
• The Fiery EX8000AP has a remote printer name you must use in order to communicate with it
successfully.
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Regardless of the UNIX system you use, the name you use for the remote printer (or rp in the
/etc/printcap file) in configuring the network for the Fiery EX8000AP must be one of the
following:
print
hold
direct
Computers on a TCP/IP network can print directly to the Fiery EX8000AP as a remote
printer, or can print to a Windows 2000/Server 2003 server or UNIX workstation acting as a
print server.
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PREPARING FOR FIERY EX8000AP SETUP
PREPARING FOR FIERY EX8000AP SETUP
To prepare for printing at your site, you must do some initial Fiery EX8000AP configuration
(or “Setup”) to specify the network environment and the types of printing you do. Before you
perform Setup, decide the levels of access to implement, such as passwords and other security
features that the Fiery EX8000AP offers. Because many of these security features are
interconnected, review the information in this chapter to plan for an effective security system,
and then perform Setup accordingly.
Levels of access and control
When you configure the Fiery EX8000AP during Setup, you (as system administrator)
implement a particular level of control by configuring these elements:
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•Users and Groups
•Print connections
•Access to WebTools
Users and Groups
With the Configure application, you create users, assign passwords to users, create groups
with particular privileges, and assign users to the groups. Several groups are provided by
default, and you can create new groups. All users in a group have the same privileges.
In addition to assigning the users that you have created to a group, you can add users from
your organization’s global address list if you have LDAP services enabled on the Fiery
EX8000AP. For more information, see Configure Help.
Passwords
When you create new users, you assign passwords to them. In addition, you can also set
passwords for these areas:
•Default admin user in Administrators group
•Default operator user in Operators group
•Windows system password
NOTE: The Administrator and Operator passwords are separate from the Windows system
password.
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PREPARING FOR FIERY EX8000AP SETUP
By default, the default Administrator password is set on the Fiery EX8000AP. Change the
Administrator password periodically to protect the Fiery EX8000AP from random or
accidental changes to Setup. For more information, see “Setting passwords” on page 29.
Users in the Administrators and Operators groups have privileges in addition to the explicit
ones that you set when you create groups. Examples of these privileges are provided below.
Administrator privileges
Users in the Administrators group have the highest level of control. Administrator privileges
include:
• Configuring the Fiery EX8000AP from the Configure WebTool
•Adding and deleting groups
•Adding and deleting users
•Setting and changing passwords for users
•Deleting, printing, exporting, and viewing the Job Log
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•Deleting, viewing, and modifying users’ print jobs
• Clearing the Fiery EX8000AP of all job data
•Printing in black-and-white or color
•Publishing print connections
•Deleting fonts
• Controlling print jobs from the job management tools
•Overriding job settings
•Setting default settings for print options
• Calibrating the Fiery EX8000AP
Operator privileges
Users in the Operators group control print jobs from the job management tools, including the
following:
•Viewing the Job Log
•Deleting, viewing, and modifying other users’ print jobs
•Printing in black-and-white or color
Guest privileges (no password)
A user does not need a password to log in as a Guest from the job management tools. A Guest
can view the status of active jobs but cannot make changes to jobs or to the Fiery EX8000AP
state.
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PREPARING FOR FIERY EX8000AP SETUP
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Fiery EX8000AP print connections
The Fiery EX8000AP supports three print connections: Hold queue, Print queue, and Direct
connection. You enable or “publish,” these print connections to users on the network when
you configure Printer Setup. All published connections are constantly checked for the
presence of jobs. The Print queue and Direct connection give remote users more direct access
to the Fiery EX8000AP than the Hold queue. Therefore, do not publish the Print queue and
the Direct connection in environments where maximum control is required.
In addition, you can enable the Printed queue, which is a storage area for the most recent jobs
from the Print queue. The Printed queue allows you to reprint those jobs. In Setup, enable the
Printed queue and specify the maximum number of jobs to retain in the queue. To reprint
jobs in the Printed queue, use the job management tools (Command WorkStation).
NOTE: To use the utilities and WebTools, you must enable at least one print connection.
Hold queue
Jobs sent to the Hold queue are spooled to the Fiery EX8000AP hard disk for printing at a
later time, or for reprinting. Because the Hold queue is a storage area, jobs sent to it cannot
proceed through the printing process until the operator intervenes using the job management
tools.
Print queue
The Print queue is the standard Fiery EX8000AP queue. Jobs sent to the Print queue are
processed and printed in the order in which they are received. Jobs prioritized by an operator
with the job management tools and jobs sent via the Direct connection take priority over jobs
sent to the Print queue.
Direct connection
The Direct connection transmits jobs directly to the Fiery EX8000AP, but only when the
Fiery EX8000AP is idle. If the Fiery EX8000AP is busy, the job remains at the user’s
computer until the Fiery EX8000AP is ready. The job is then processed as soon as the
previous job is finished and before the next queued job is processed.
Jobs sent to the Direct connection are not stored on the Fiery EX8000AP hard disk, and
cannot be selected for reprinting, moving, or deletion. Therefore, the Direct connection
provides a measure of security for sensitive files. Jobs sent to the Direct connection do appear
in the Job Log, for accounting purposes.
NOTE: To download fonts to the Fiery EX8000AP, you must publish the Direct connection.
WebTools
The Fiery EX8000AP supports Internet or intranet access with WebTools from Windows and
Mac OS computers. To enable use of WebTools, see “Configuring WebTools” on page 26.
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PREPARING FOR FIERY EX8000AP SETUP
Home
Home provides you with current information about the jobs processing and printing on the
Fiery EX8000AP. To use this WebTool, you do not need a password. For more information,
see Utilities.
Downloads
Downloads allows users to download installers for printer drivers and other software directly
from the Fiery EX8000AP. To use this WebTool, you do not need a password. For more
information, see Printing from Windows, Printing from Mac OS, and Utilities.
Docs
Docs allows users to access, manage, and modify jobs in their mailboxes on the Fiery
EX8000AP, and submit jobs to the Fiery EX8000AP. For more information, see WebTools
Docs Help.
Configure
Configure allows you to view and modify Fiery EX8000AP options from a network computer.
This function requires an Administrator password. For more information, see page 21.
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Additional security features
In addition to the traditional security features such as passwords, you can use these features to
keep the Fiery EX8000AP secure:
• E-mail access
• IP addresses and ports
• LDAP authentication
Controlling E-mail access to the Fiery EX8000AP
Because you can allow users to print file attachments in e-mail messages sent to the Fiery
EX8000AP, the Fiery EX8000AP accepts only valid attachments, for example, PostScript or
PDF files. Typically, viruses transmitted via e-mail require execution by the receiver.
Attachments that are not valid files are discarded by the Fiery EX8000AP. Because file types
such as .BAT, .VBS, and .EXE could launch harmful virus activity, the Fiery EX8000AP does
not process these file types. The Fiery EX8000AP also ignores e-mails in RTF (Rich Text
Format) or HTML (Hypertext Markup Language) format, and any included JavaScript code.
You can define a list of authorized e-mail addresses on the Fiery EX8000AP. Any e-mail that
the Fiery EX8000AP receives from an e-mail address not in the authorized list is deleted. For
more information, see page 34.
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PREPARING FOR FIERY EX8000AP SETUP
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Restricting IP addresses and ports
To restrict unauthorized connections to the Fiery EX8000AP, you can permit only users
whose IP addresses are within a defined range. You can also close unnecessary ports to reject
inbound access from the network. Commands or jobs sent from unauthorized IP addresses or
ports are ignored by the Fiery EX8000AP.
LDAP authentication
When you enable LDAP communication to retrieve names and other information for people
at your organization, you can specify the type of authentication. For more information, see
WebTools Configure Help
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Connecting network cable to the Fiery EX8000AP
1Power connector
2 USB connectors
3 Network connector
(10/100/1000BaseT)
4 Not used
5 Printer interface connectors
PREPARING FOR FIERY EX8000AP SETUP
This section includes an illustration of the Fiery EX8000AP back panel, and provides
information about connecting the Fiery EX8000AP to the network.
Back view of the Fiery EX8000AP
1
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2
3
4
5
Ethernet connection
For Ethernet connections, the Fiery EX8000AP supports Unshielded Twisted Pair (UTP)
cabling for these network speeds:
• 10BaseT: Category 3 or higher
• 100BaseTX: Category 5 or higher (4-pair/8-wire, short-length)
• 1000BaseT: Category 5e or higher (4-pair/8-wire, short-length)
TO CONNECT TO THE NETWORK
• Connect the cable from the network to the appropriate network connector (RJ-45) on the
back of the Fiery EX8000AP.
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About Setup
PREPARING FOR FIERY EX8000AP SETUP
Setup configures the Fiery EX8000AP to communicate with other devices and to manage
print jobs. Perform Setup the first time you turn on the Fiery EX8000AP after new system
software is loaded, or any time Server software is reinstalled. When the network or user
printing environment changes, change the options accordingly.
NOTE: You cannot access Setup functions from Command WorkStation, Macintosh Edition.
To set up the Fiery EX8000AP from a network computer, use Configure. You can access
Configure from either WebTools or Command WorkStation, Windows Edition.
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SETTING UP THE FIERY EX8000AP FROM A NETWORK COMPUTER
SETTING UP THE FIERY EX8000AP FROM A NETWORK COMPUTER
To specify network settings and print option default settings, you must perform Setup. To use
any of the Setup applications, you must enter the Fiery EX8000AP Administrator password.
Accessing Configure from a network computer
To set up the Fiery EX8000AP from a network computer, use Configure. You can access
Configure in these ways:
•WebTools from a supported Internet browser
• Command WorkStation, Windows Edition
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TO ACCESS CONFIGURE FROM AN INTERNET BROWSER
1 Start your Internet browser and type the IP address of the Fiery EX8000AP.
2 Click the Configure tab on the Fiery EX8000AP home page.
3 Click Launch Configure.
4 Log on as Administrator with the appropriate password.
TO ACCESS CONFIGURE FROM COMMAND WORKSTATION, WINDOWS EDITION
1 Start Command WorkStation.
2 Log on as Administrator with the appropriate password.
3 Choose Setup from the Server menu.
Regardless of the method you use, the following dialog box appears.
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SETTING UP THE FIERY EX8000AP FROM A NETWORK COMPUTER
Using Configure
For information about using Configure and setting default options, see Configure Help.
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SETUP OPTION REFERENCE
SETUP OPTION REFERENCE
This chapter describes the default settings that you can set for PS (PostScript) Setup.
For more information about these options, see Print Options.
Setup options
To determine the current Setup defaults, print the Configuration page from Command
WorkStation.
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Option Settings
(default is underlined)
Allow Courier
Substitution
Brightness 85% - 115% Select the brightness of output.
CMYK Simulation Profile SWOP-Coated (EFI), DIC (EFI),
Collation Collated
Convert Paper Sizes N
Y
es, No Specify whether to substitute Courier for fonts that are unavailable when
Euroscale (EFI), ISO Coated, ISO
Uncoated, JMPA ver.2 (EFI),
Japan Color 2001 type1 (EFI),
Enterprise CMYK by Splash,
TOYO Offset Coated 2.0, None,
ColorWise OFF
Default is SWOP-Coated (EFI) in
North America, Euroscale (EFI)
elsewhere.
, Uncollated Specify how to output multiple-page or multiple-copy jobs.
o, Letter/Tabloid->A4/A3,
A4/A3->Letter/Tabloid
Description
you download files to the Fiery EX8000AP, or when you print a
document for which you do not have the corresponding printer font. If
this option is set to No, jobs with fonts that are unavailable on the Fiery
EX8000AP hard disk generate a PostScript error and do not print. This
setting does not apply to PDF files; font substitution occurs
automatically in PDF files.
CMYK simulation allows color correction to simulate printed output on
a commercial press, so that the Fiery EX8000AP output can be used for
proofing. The SWOP-Coated standard is used in the United States, DIC
in Japan, and Euroscale in Europe. Custom simulations are user defined
and named. The simulations provided with the Fiery EX8000AP have
the designation “EFI” after their names.
If users create and load custom simulations on the Fiery EX8000AP with
ColorWise Pro Tools, these also appear in the list of simulations. A
custom simulation can be selected as the default simulation. For more
information about custom simulations, see Color Printing.
Converts paper sizes in documents automatically to the default paper
sizes specified. For example, if you select Letter/11
size document is automatically printed on A4 paper.
x17->A4/A3, a letter
This option works in conjunction with the Default Paper Sizes option.
For example, if Convert Paper Sizes is set to Letter/11
Default Paper Sizes is set to US, then jobs are printed A4/A3 size. This
also includes Fiery EX8000AP system pages such as the Start Page, Test
Page, and Job Log.
x17->A4/A3, and
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SETUP OPTION REFERENCE
24
Option Settings
(default is underlined)
Default Paper Sizes US, Metric (default is US in the
United States, Metric elsewhere)
DFA Finishing N
DFA Profile N
Digital Press Mode 150 Dot Rotated, 200 D
Duplex O
Face-Down Printing O
Halftone Simulation O
one, Function 1, Function 2,
Both
one, Profile 1, Profile 2,
Profile 3, Profile 4, Profile 5
ot
Rotated, 300 Dot Rotated, 600
Dot 90 deg Fixed, 200 Line
Rotated, Stochastic
ff, Head to Head, Head to Toe Use this option to print on both sides of the paper. For more information
n, Off Specify how output should exit the digital press.
ff, Application Defined,
Newsprint, User Defined Screen 1,
User Defined Screen 2, User
Defined Screen 3
Description
Prints on US paper sizes (for example, Letter, Legal, 11x17), or Metric
paper sizes (for example, A4 or A3) by default. When no page size is
defined within a PostScript file, jobs are printed on Letter paper if you
selected US; or A4 paper if you selected Metric.
Specify the default finishing function to use.
Specify the default finishing profile to use.
Specify the screen to use for your print job.
about duplex (2-sided) printing, see Print Options.
Specify a halftone simulation method. See Color Printing.
Image Quality Best, N
Image Smoothing A
Offset Jobs Yes, N
Output Destination Destination options vary according
Page Order F
ormal Specify the type of image quality to use as the Fiery EX8000AP default.
utomatic, Off, On, Below
90 ppi, Below 150 ppi, Below 200
ppi, Below 300 ppi
o Specify whether to have jobs offset after they are printed. You must have
to the accessories installed.
rom 1 to N, From N to 1 Select From 1 to N to print the pages of your job from first to last. Select
If you select Best, while image quality improves, processing time may
become longer, and the size of the processed job may be larger.
Select On to minimize grainy output when printing low resolution
images. When you select On, Image Smoothing is applied to all images.
Select Automatic to use smoothing only when it makes a visible
difference. When the image is below 150 ppi, image smoothing is
applied automatically.
Select one of the “ppi” choices (pixels per inch) to apply image
smoothing to those images whose effective resolution is below the
specified ppi value.
a finisher installed.
Specify where to output the job.
From N to 1 to print the pages of your job from last to first.
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SETUP OPTION REFERENCE
25
Option Settings
(default is underlined)
Print Cover Page Yes, No Prints a cover page (job summary) containing the name of the user who
Print Master Y
Print to PS Error Yes, N
Scale to Fit On, O
Stapler Mode O
es, No Select Yes to print a FreeForm master when created and printed to the
o Specify whether the Fiery EX8000AP should print the available portion
ff Specify whether to scale a document to a selected paper size if the
ff, Front, Rear, Dual This option staples collated copies. Specify where to place the staple on
Description
sent the job, document name, server name, time the job was printed,
number of pages printed, and status of the job. Specify whether to print
before or after the job, or both. If a PostScript error occurs and the Print
to PS Error option is set to Yes, the cover page lists the PostScript error
message instead of the job status.
Fiery EX8000AP. The master is retained on the Fiery EX8000AP after
printing unless deleted later. Select No only to process and hold a
FreeForm master on the Fiery EX8000AP.
of a print job when it encounters a PostScript error. Select Yes to print
the portion of the job that was processed before the error occurred. Select
No to cancel the print job entirely when a PostScript error is
encountered. Leave this option at No unless you encounter
printing problems.
document size is different from the paper size. With the Off setting, if
the document size is larger than the selected paper size, the document is
cropped to the paper size when printed.
stapled copies. You can specify this option when the finisher is attached.
For more information about Stapling settings, see Print Options.
Tray Alignment Enable, D
Use PDF XObjects O
n, Off Specify whether images in PDF files are cached to reduce the need to
isable Specify whether to allow users to align the media trays.
reprocess the same image in a file.
Page 26
CONFIGURING WEBTOOLS
CONFIGURING WEBTOOLS
WebTools allow you to manage your Fiery EX8000AP remotely from the Internet or from
your company’s intranet. The Fiery EX8000AP has its own home page, from which you can
select the WebTool that you want to use.
For information about using WebTools, see Utilities.
Configuring the Fiery EX8000AP and clients for WebTools
WebTools provide access to many Fiery EX8000AP functions via the Internet (or intranet),
providing additional flexibility in remote management. After they are enabled, you can access
the WebTools from a network computer.
26
TO SET UP THE FIERY EX8000AP TO ACCESS WEBTOOLS
1 In Network Setup on the Fiery EX8000AP, enable TCP/IP.
2 Set a valid, unique IP address, subnet mask, and gateway address (if required) for the Fiery
EX8000AP.
3 In Services Setup, enable Web Services.
If you want to use WebTools for printing, follow the remaining steps.
4 In Port Filtering, make sure that port 515 (LPD) is enabled.
5 In Printer Setup, confirm that the Print queue is published.
TO SET UP A COMPUTER TO ACCESS WEBTOOLS
1 Enable TCP/IP networking.
2Assign the computer a valid, unique IP address, subnet mask, and gateway address,
if required.
3 Install an Internet browser that supports the Java language and frames.
Make sure Java is enabled. For more information about supported browsers and WebTools
requirements, see Welcome.
TO ACCESS WEBTOOLS
1 Start your Internet browser and type the IP address or DNS name of the Fiery EX8000AP.
The Fiery EX8000AP home page appears.
2 Click the tab corresponding to the WebTool that you want to use.
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ADMINISTERING THE FIERY EX8000AP
ADMINISTERING THE FIERY EX8000AP
This chapter provides tips on managing Fiery EX8000AP printing, performance, and security.
Administrator functions
Administration features are included with the user software and are built into the Fiery
EX8000AP. The following table describes where to find information about these features.
For this information See
Address books for E-mail Printing page 34
Administrator and Operator passwords page 29
27
Clearing the Fiery EX8000AP page 31
Configuration page page 37
Connecting the Fiery EX8000AP to the network page 19
Network servers, setting up to manage and share printing services Documentation for
your network servers
Network servers, setting up with information specific to the
Fiery EX8000AP
Optimizing Fiery EX8000AP performance page 37
Printer default settings page 23
Publishing the Direct connection, Print queue, or Hold queue to users WebTools Configure
Restoring the Fiery EX8000AP to factory defaults page 32
Saving and restoring Fiery EX8000AP configuration settings page 32
Setting up printing, installing printer drivers, installing user software Printing from Windows
page 9
Printing from Windows
Printing from Mac OS
Help
Printing from Mac OS
Shutting down, rebooting, and restarting the Fiery EX8000AP page 38
System software updates page 30
Tr oubleshooting Fiery EX8000AP Setup page 40
USB printing page 33
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ADMINISTERING THE FIERY EX8000AP
For this information See
WebTools page 26
Windows XP system password page 29
28
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ADMINISTERING THE FIERY EX8000AP
Setting passwords
You can set or change the passwords for users of the Fiery EX8000AP. Anyone who is a
member of the Administrators group can modify the Setup options and control the flow and
order of print jobs with the job management tools.
To create users, assign passwords, and add users to groups, use Configure. For more
information, see Configure Help.
Keep track of the passwords that you set.
Passwords from a network computer
You can change the Administrator and Operator passwords from remote Setup, using the
Configure application. For more information, see Configure Help.
Changing the Windows XP system password
The Fiery EX8000AP is set with a Windows XP system password. To ensure network security
in your environment, the administrator must change the password.
29
TO CHANGE THE WINDOWS XP PASSWORD FOR THE FIERY EX8000AP
1Press Ctrl+Alt+Delete on the Windows keyboard.
The Windows Security dialog box appears.
NOTE: If you are using the Welcome screen on Windows XP, the Windows Task Manager
dialog box appears. To access the Windows Security dialog box, you must disable the
Welcome screen. From the Windows XP control panel, access User Accounts, select the
Change the way users log on or log off option, and then clear the Use the Welcome screen
option.
2 In the Windows Security dialog box, click Change Password, and then type the following.
For example, to change to “Fiery.2”:
User name: administrator
Log on to: \\Aero
Old Password: Fiery.1
New Password: Fiery.2
Confirm New Password: Fiery.2
3 Click OK.
The new password, Fiery.2, is now set.
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ADMINISTERING THE FIERY EX8000AP
Updating system software
The Fiery EX8000AP uses unique system software to receive and process jobs and send job
data to the digital press. Resident on the Fiery EX8000AP, system software processes and
controls the spooling, rasterizing, and printing of jobs, as well as job accounting (the Job Log),
storage, and retrieval.
You can check for system software updates from a secure site on the Internet. Updates to user
software may also be available.
To check for software updates or to configure the Fiery EX8000AP to receive updates
automatically, see Configure Help.
30
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ADMINISTERING THE FIERY EX8000AP
Clearing the Fiery EX8000AP
The Clear Server command allows you to clear all queued print jobs from the Fiery
EX8000AP Print, Hold, and Printed queues. Jobs can also be deleted, either individually or as
a group, using Command WorkStation. Clear Server also clears all jobs archived on the Fiery
EX8000AP hard disk, the index of archived jobs, and all FreeForm masters.
TO CLEAR THE FIERY EX8000AP FROM COMMAND WORKSTATION
• In Command WorkStation, choose Clear Server from the Server menu.
For more information, see Command WorkStation Help.
Back up your original data on your own media at the same time you store and save data on the
Fiery EX8000AP hard disk. Never damage or reset the Fiery EX8000AP hard disk, and do not
turn off the system while accessing the hard disk. For instructions on how to turn on and turn
off the Fiery EX8000AP, see page 38.
If the Fiery EX8000AP hard disk or system software experiences technical difficulties, data
stored and saved on the Fiery EX8000AP hard disk may be irretrievably lost. If problems with
the hard disk occur, extended storage of the following data cannot be assured:
31
• Third-party fonts
•Print jobs
• Color profiles, including profiles downloaded or edited with Spot-On
•Job notes and instructions
• Scanned image data
•Jobs edited with Impose
•Variable data documents
• E-mail Service Address Book
•Fiery EX8000AP configuration information (list of all the settings in effect for the
current Setup)
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ADMINISTERING THE FIERY EX8000AP
Restoring Fiery EX8000AP settings
You can restore the Fiery EX8000AP to default settings or to a group of settings that you have
already saved.
Saving and restoring Fiery EX8000AP configuration
You can save the current configuration of the Fiery EX8000AP and restore it later, if necessary.
The following settings are saved (if your Fiery EX8000AP supports them):
•Settings made in Setup (except Server Name)
•Impose templates saved in the default directory for these files on the Fiery EX8000AP
•Address books
•Virtual Printer settings
•Users and Groups information (login names and passwords)
•Custom spot colors
32
To save and restore settings, use Configure. For information, see Configure Help.
Page 33
USB printing
You can save PS, EPS, TIFF, and PDF files to a USB device and print those files on the Fiery
EX8000AP. To print files automatically when you connect the USB drive to the Fiery
EX8000AP, save the files to specific folders or to the root level on the USB drive.
For more information about printing, see Printing from Windows and Printing from Mac OS.
TO SET UP THE USB DRIVE FOR AUTOMATIC PRINTING
1 Configure the USB printing options in Setup.
2Create folders at the top (root) of the USB device named Print, Hold, and Direct.
3 Save the files from the user’s computer to the USB drive.
Files copied to the Print, Hold, and Direct folders are downloaded to the corresponding print
connection on the Fiery EX8000AP automatically when you connect the USB drive to the
Fiery EX8000AP. Files copied to the root level of the drive are downloaded to the Print
queue.
ADMINISTERING THE FIERY EX8000AP
33
4 Remove the USB device from the user’s computer and connect it to the USB port on the Fiery
EX8000AP.
For the location of the USB port, see page 19.
Make sure the USB device is properly stopped before you disconnect it from the computer.
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ADMINISTERING THE FIERY EX8000AP
Managing e-mail address books
The E-mail Service feature allows you to import a list of e-mail/Internet Fax addresses to the
Fiery EX8000AP. To import the list of addresses, you send e-mail messages in a particular
format to the Fiery EX8000AP.
The list is added to the address books. Users use the address books to send attachment files to
a particular e-mail/Internet Fax address, and the administrator uses the address books to
control access to E-mail Services.
NOTE: E-mail messages can be sent only from an administrator account.
The Fiery EX8000AP supports the following address books:
Admin includes users with administrative access. Administrative access allows you to modify
the address book, get the current address book from the Fiery EX8000AP, and cancel or status
any print job.
Print includes users who have print access. Only users whose e-mail addresses are in the Print
address book are authorized to submit jobs via e-mail to the Fiery EX8000AP. Unauthorized
users receive an e-mail reply that their job was not accepted by the Fiery EX8000AP for
printing.
34
User includes users who have scanning access.
Fax is used for Scan to Internet FAX. This address book is used for sending scan files via
Internet FAX to the Fiery EX8000AP. You cannot use addresses in the address book to send
an e-mail to the Fiery EX8000AP.
Corporate is an LDAP address book used for Scan to E-mail. It allows users to send files with
Remote Scan to a list of addresses registered on an LDAP server.
NOTE: Perform LDAP Setup before setting this address book.
E-mail Service also allows the administrator to overwrite the address book, add new addresses,
remove addresses, and retrieve current addresses on the Fiery EX8000AP.
When a print job is submitted via e-mail, the Fiery EX8000AP first checks the Print address
book. If the user’s e-mail address does not match any entry in the Print address book, the job
does not print. Instead, the user will receive an e-mail stating that the print job was not
accepted.
The default wildcard character “@” is stored in the Print address book. This allows any user to
print to the Fiery EX8000AP until the administrator adds the first entry in the Print address
book.
The administrator can manage the address books by sending an e-mail to the Fiery
EX8000AP with command codes in the Subject and Message fields. The Fiery EX8000AP
responds by e-mail to these commands with information about each request. When managing
address books, see the following table.
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ADMINISTERING THE FIERY EX8000AP
35
To add or remove more than one address at a time, list the addresses on separate lines in the
message field of the e-mail.
Task Administrator
subject field
To retrieve a
specific
address book
To add an address
to an address book
To clear an address
book
#GetAddressBook
name of address book
For example:
#GetAddressBook Admin
#AddAddressTo
name of address book
For example:
#AddAddressTo Print
#ClearAddressBook name of
address book
For example:
#ClearAddressBook User
Administrator
message field
Address Book name of
name@domain
or
“display name” <name@domain>
Fiery e-mail response
subject field
address book
For example:
Address Book Admin
Added to Address Book
name of address book
For example:
Added to Address Book
Print
Address Book name of
address book cleared
or
Address Book name of
address book not cleared
For example:
Address Book User
cleared
Fiery e-mail response
message field
List of addresses in the
specified address book
List of addresses added
to the address book
The Fiery EX8000AP
also lists any addresses
that cannot be added
and includes the reason
If the address book is
not cleared, the reason
is given
To delete an
address from an
address book
To r eceive help for
Fiery EX8000AP
e-mail services
#DeleteAddressFrom name of
address book
For example:
#DeleteAddressFrom User
#Help RE: Help Provides
name@domain
or
“display name” <name@domain>
Removed from Address
Book name of address
book
For example:
Removed from Address
Book User
Deleted Address 1
Deleted Address 2
The Fiery EX8000AP
also lists any addresses
that cannot be deleted
and includes the reason
troubleshooting
e-mail syntax
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ADMINISTERING THE FIERY EX8000AP
TO RETRIEVE AN ADDRESS BOOK FROM THE FIERY EX8000AP
1 Start your e-mail application.
2 Open a new message window.
3Type the e-mail address of your print server in the To line.
4Type the command of a specified address in the Subject line.
For the User, type “#GetAddressBook User.” For the Administrator, type “#GetAddressBook
Admin” or “#GetAddressBook Print.”
5 Send the message.
The return message includes the addresses of the specified address book.
6 Copy the addresses as a text file or save the message for your record.
TO RESTORE AN ADDRESS BOOK TO THE FIERY EX8000AP
1 Start your e-mail application.
36
2 Open a new message window.
3Type the e-mail address of your print server in the To line.
4Type the command of a specified address in the Subject line.
For the User, type “#GetAddressTo User.” For the Administrator, type “#GetAddressTo
Admin” or “#GetAddressTo Print.”
5 Copy the addresses retrieved and save it in the body of the e-mail.
You can include nicknames. However, when a nickname or address is longer than one line,
edit it to fit on one line.
6 Send the message.
7Review the returned message of notification, and confirm that the addresses were restored
correctly.
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ADMINISTERING THE FIERY EX8000AP
Printing the Configuration page
The Configuration page lists the settings in effect for the current Setup. After you perform
Setup, print a Configuration page to confirm your settings. Post the current Configuration
page near the Fiery EX8000AP for quick reference. Users need the information on this page,
such as the current printer default settings.
TO PRINT THE CONFIGURATION PAGE FROM COMMAND WORKSTATION
1 In Command WorkStation, choose Print Pages from the Server menu.
2 Click Configuration.
3 Click Print.
Maintaining optimal Fiery EX8000AP performance
The Fiery EX8000AP does not require maintenance. Beyond the obvious requirements of
servicing and maintaining the digital press and replenishing consumables, you can improve
the overall performance of your system by doing the following:
37
• Make the best use of your network connections.
Publish only connections that will be used. The Fiery EX8000AP constantly checks all
published connections, even if they are inactive. Match the number of queues or connections
to the demand for printing.
Review the published connections by printing a Configuration page. Eliminate the
connections that are not being used. It is easy to re-establish them when needed.
• Leave less urgent jobs to times when there is less network traffic or printing.
You can print recurring print jobs or jobs that are not urgent to the Hold queue. At low-traffic
times, the administrator or a user of the job management tools with Operator privileges can
move (or copy) all the Hold queue jobs to the Print queue for printing.
• Reduce unnecessary network communication.
Large numbers of users running Fiery utilities, especially with frequent updates, may have a
significant effect on Fiery EX8000AP performance.
• Make sure you have adequate disk space on the Fiery EX8000AP.
Periodically review the list of jobs in the Hold queue and the number of jobs being retained in
the Printed queue.
An administrator can print or delete jobs in the Printed queue and Hold queue. Consider
printing or offloading inactive jobs. If disk space on the Fiery EX8000AP is frequently low,
you can disable the Printed queue (in Server Setup) and choose not to publish the Hold queue
(in Printer Setup).
To move or remove queued jobs, use the job management tools. When you free up disk space
by removing inactive jobs, new jobs are spooled and printed more quickly.
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ADMINISTERING THE FIERY EX8000AP
Shutting down, rebooting, and restarting the Fiery EX8000AP
Generally, you can leave the Fiery EX8000AP and the digital press running all the time. This
section describes how to shut down, reboot, and restart the Fiery EX8000AP when necessary.
Shutting down the Fiery EX8000AP
When you need to shut down the Fiery EX8000AP, fonts downloaded to the Fiery
EX8000AP are not deleted. Jobs in the Hold and Print queues and jobs that have been
processed, but not printed, are not deleted and are available for printing when you reboot or
restart the Fiery EX8000AP.
TO SHUT DOWN THE FIERY EX8000AP
1Verify that the Fiery EX8000AP is not receiving, processing, or printing any files.
If necessary, wait until Command WorkStation shows no processing or printing jobs in the
Active Jobs window, or the Fiery Bar shows Idle in both the RIPping and Printing areas. If the
system has just finished processing, wait at least five seconds after the system reaches Idle
before beginning the shutdown procedure.
38
2 On the Fiery Advanced Controller Interface, close all open applications except FieryBar.
3From the Windows Start menu, choose Shut Down.
4 Choose Shut Down and click OK.
Rebooting or restarting the Fiery EX8000AP
Restarting the Fiery EX8000AP resets the Fiery EX8000AP system software, but does not
reboot the entire system. Network access to the Fiery EX8000AP is temporarily interrupted
and all currently processing jobs are terminated.
If you use a USB thumb drive, remove it before rebooting. Otherwise, the Fiery EX8000AP
does not reboot.
TO REBOOT THE FIERY EX8000AP
1Verify that the Fiery EX8000AP is not receiving, processing, or printing any files.
If necessary, wait until Command WorkStation shows no processing or printing jobs in the
Active Jobs window, or the FieryBar shows Idle in both the RIPping and Printing areas.
2 Close all open applications except FieryBar.
3 Click Start in the Windows taskbar, and then choose Shut Down.
4 Select Restart and click OK.
Wait for the system to reboot.
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ADMINISTERING THE FIERY EX8000AP
5At the Log On to Windows dialog box, type Administrator in the user name field, type the
password, and then press Enter.
The password is case-sensitive and must be entered exactly.
6Wait for FieryBar to appear on the monitor and reach Idle.
The Fiery EX8000AP takes approximately three minutes to power on and reach Idle.
TO RESTART THE FIERY EX8000AP
1Verify that the Fiery EX8000AP is not receiving, processing, or printing any files.
If necessary, wait until Command WorkStation shows no processing or printing jobs in the
Active Jobs window, or FieryBar shows Idle in both the RIPping and Printing areas.
2 Close all open applications except FieryBar.
3 Right-click FieryBar and choose Restart Fiery from the menu that appears.
4 Click OK when the confirmation message appears
Wait for the Fiery EX8000AP server software to close down and restart. You may need to wait
one minute or more for the server software to restart. FieryBar displays the Exited status while
the server software restarts.
39
Page 40
TROUBLESHOOTING
Troubleshooting the Fiery EX8000AP
TROUBLESHOOTING
This chapter provides troubleshooting tips.
Startup diagnostics are described in the documentation for service technicians. Contact your
authorized service/support center if you see startup error messages on Command WorkStation
or if the Fiery EX8000AP does not reach the Idle state.
40
Safe Print
Safe Print is a diagnostic feature that allows the Fiery EX8000AP to detect any internal errors
that arise as a result of a difference between the raster output of the internal RIP and the raster
sent from the Fiery EX8000AP to the digital press. When such errors are detected, the Fiery
EX8000AP does not print the job, and the error reported is an under-run.
Runtime error messages
For error messages related to canceling jobs and printing, including the Disk Full message and
alerts to load media, see Command WorkStation Help.
You can turn on PostScript error reporting as a print option from Mac OS applications.
Printer not found
Most failures to find a printer on the network are due to conflicting or missing name or
address settings for the Fiery EX8000AP. You must enter names in specific places. The
required names are:
•TCP/IP host name (also known as the DNS name), which is defined by your organization.
Enter the host name as the Server Name in Fiery EX8000AP Setup.
•Remote printer (internal machine) name. Use one of the following:
print
hold
direct
N
OTE: If you change the DNS name (TCP/IP host name) of the Fiery EX8000AP, you must
reconfigure one of the utilities on each computer.
Page 41
TROUBLESHOOTING
For the appropriate name, see the following table.
In this location For this item TCP/IP networks See
41
Server Setup Server Name option Administrator defines
name
Windows hosts file host name DNS name
(TCP/IP host name)
Windows setup for
TCP/IP
UNIX /etc/printcap file (BSD) rp line print, hold, or direct page 12
Solaris lpadmin queuename print, hold, or direct
Add New Server dialog box, when
configuring a utility
lpd host name DNS name
(TCP/IP host name)
Name of printer on lpd
host machine
New Device DC8000AP Utilities
Server Name DNS name
print, hold, or direct
(TCP/IP host name)
Configure
Help
page 9
page 9
Cannot connect to the Fiery EX8000AP with utilities
If users cannot connect to the Fiery EX8000AP, check the following:
Fiery EX8000AP Setup: The appropriate network protocol must be enabled, with the correct
parameters (for example, for TCP/IP, the IP address), and you must publish either the Print
queue or Hold queue.
You can check these settings quickly by printing a Configuration page.
On the client computer: The appropriate network protocols must be loaded.
Cannot connect to the Fiery EX8000AP with Command WorkStation
If there is a problem connecting to the Fiery EX8000AP, an error message is displayed.
The problem can occur when:
• The Fiery EX8000AP is initially turned on
• The Fiery EX8000AP restarts
•You have changed settings affecting the server address and have not reconfigured the
connection to the server
Page 42
TROUBLESHOOTING
If you experience this problem, try the following solutions, in this order:
•A remote computer running utilities or WebTools may be interfering by obtaining status
information. If possible, close the remote application, and try to connect again.
•Restart the Command WorkStation software and try to connect again.
•Restart the Fiery EX8000AP.
42
Page 43
INDEX
INDEX
43
Numerics
1000BaseT 19
100BaseTX 19
10BaseT 19
A
access levels, setting 14
Active Directory 12
administrator
functions 27
installing the server 10
password 29
privileges 15
Allow Courier Substitution option 23
AppleTalk
networks, about configuring 12
support of 9
C
changing
Administrator password 29
host name or DNS name 40
Clear Server command 31
client setup
overview 10
WebTools 26
CMYK Simulation Profile option 23
Command WorkStation
Configuration page 37
problems connecting to server 41
Setup from 21
Configuration page
printing 37
troubleshooting connection problems 41
Configure (WebTool) 17
connecting network cable 19
Convert Paper Sizes option 23
Courier font, substitution with 23
cover page, printing at end of job 25
D
Default Paper Sizes option 24
device name 41
Direct connection
described 16
required for downloading fonts 16
disk space 37
DNS (Domain Name Server)
implications of changing 40
listing server name 12
Docs WebTool 17
downloading fonts, Direct connection
requirement 16
Downloads WebTool 17
Duplex option 24
E
error messages
cover page list PostScript error 25
runtime 40
Ethernet connector 19
F
fonts, substitution 23
FreeForm master 25
H
Halftone Simulation option 24
Hold queue, described 16
Home (WebTool) 17
host name
database 12
DNS (Domain Name Server), listing 12
TCP/IP host name, about changing 40
I
Image Quality option 24
Image Smoothing option 24
improving server performance 37
installing server on network 10
Internet, accessing server with WebTools 16
J
Java to support Internet browser 26
Job Log, clearing jobs from 31
job management tools, deleting jobs with 31
Page 44
INDEX
44
L
LPR (TCP/IP), UNIX 12
M
maintaining server performance 37
N
naming the server 40
network
installation summary 10, 11
protocols supported 9
TCP/IP 11
O
Operator password privileges 15
P
Page Order option 24
paper size used by default 24
passwords
Administrator privileges 15
Administrator, changing 29
Operator privileges 15
setting 14
PDF files, font substitution in 23
PostScript error 25
Print Cover Page option 25
Print Master option 25
Print queue, described 16
Print to PostScript Error option 25
Printed queue 16
printer
connection failure 40
not found 40
not in Chooser 40
printing
connections 16
cover page for each job 25
reprinting previously printed jobs 16
protocols
network 9
See also AppleTalk,
TCP/IP
publishing connections, overview 16
R
reprinting jobs 16
RJ-45 connector 19
S
Scale to Fit option 25
server
back view showing connectors 19
maintaining and improving performance 37
Server Setup 20
Setup from a network computer 21
system software, updating 30
T
TCP/IP
host name 40
with UNIX workstations 12
terminology, general 7
Tray Alignment option 25
troubleshooting
Command WorkStation connection
problems 41
connection to printer fails 40
Printer not found in the selection list of
utilities 41
Printer not found on TCP/IP networks 40
twisted pair cable 19
U
UNIX
on TCP/IP network 12
printcap file 41
remote printer name 41
USB printing 33
Use PDF XObjects option 25
W
WebTools
Configure 17
Docs 17
Downloads 17
Home 17
Windows printing, domain issues 12
Q
queues, clearing all 31
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