Xerox Fax Machine User Manual

®

Print and Fax
Drivers Guide

For Windows

Release 5.57

8 March 2004

Copyright © 2004 by Xerox Corporation. All rights reserved.

Printed in the United States of America.

XEROX®, The Document Company®, the digital X®, CentreWare®, and the
identifying product names and numbers herein are trademarks of XEROX
CORPORATION.

Other product names and images used in this guide may be trademarks or registered
trademarks of their respective companies and are hereby acknowledged.

ii

Table of Contents

Chapter 1 CentreWare Print and Fax Drivers for

Microsoft Windows . . . . . . . . . . . . . . . . . . . . . . . . . 1-1

What’s Included in this Release? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

Print and Fax Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

CentreWare Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4

Types of Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

PostScript . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

PCL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-5

Obtaining CentreWare Print and Fax Drivers . . . . . . . . . . . . . . . . . . . . 1-6

CentreWare Print and Fax Drivers CD . . . . . . . . . . . . . . . . . . . . . . 1-6

Downloading from the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

DocuTech PPD Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

CentreWare Printer Driver Applications . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Xerox Printer Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Xerox Printer Installation Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

Print and Fax Driver Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

CentreWare Print and Fax Drivers Guide for Windows . . . . . . . . . . . . . 1-9

Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Internet Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

Additional Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

CENTREWARE PRINT AND FAX DRIVERS GUIDE iii

Chapter 2 Installing Windows Printer Drivers . . . . . . . . . . . . 2-1

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Xerox Windows Driver Installer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

Network Print Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3

Installing Printer Drivers on Windows Networks . . . . . . . . . . . . . . . . . 2-4

Direct Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

Distributed Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

Point and Print Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

Installing Printer Drivers on Other Networks . . . . . . . . . . . . . . . . . . . 2-24

Configuring Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Preconfiguring Default Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

Configuring Installable Options at the Workstation . . . . . . . . . . . . . . . 2-27

Locating Installation Files on the CD . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

Uninstalling Windows Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . 2-30

For Windows NT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30

For Windows 2000/XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30

Chapter 3 Getting the Most From Your Printer Driver . . . . . . 3-1

Driver Structure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2

General Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3

Default Tabs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4

Driver Help System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Quick Reference Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5

Chapter 4 Problem Solving . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1

Troubleshooting a Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2

iv CENTREWARE PRINT AND FAX DRIVERS GUIDE

1

CentreWare Print and Fax Drivers for

Microsoft Windows

CentreWare is software that brings the power of your Xerox systems to your desktop.
CentreWare provides you with total access, viewing, and control of any Xerox system
from any connected desktop. CentreWare’s interactive drivers make printing and
faxing from the desktop simple to perform and easy to understand.

With this guide, administrators can install and configure CentreWare printer drivers
and general users can increase their productivity using the Xerox system’s printing
options.

What’s in this chapter:

 What’s Included in this Release?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2

 Print and Fax Driver Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3

 Obtaining CentreWare Print and Fax Drivers . . . . . . . . . . . . . . . . . . . . . 1-6

 DocuTech PPD Files. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-7

 CentreWare Printer Driver Applications. . . . . . . . . . . . . . . . . . . . . . . . . . 1-8

 Print and Fax Driver Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-9

 Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-10

1-1

What’s Included in this Release?

The CentreWare release of the DocuTech printer drivers supports the following
features and hardware:

 Xerox DocuTech 100/120 C/P

 Xerox DocuTech 100/120 Production Systems (Pro)

 Graphically enhanced PostScript and PCL printer drivers. You can select

paper/output options, image options, layout and watermark options, cover
options, inserts, and exception pages all within the printer driver.

 Xerox Printer Driver Installer. You can configure and install multiple printer

drivers at the same time.

 Finisher - (optional on some models)

 Feature Facts and Feature Finder quick reference cards, available through

the help system, describe selected printing options and where to locate them
in the printer drivers.

1-2 CentreWare Print and Fax Drivers for Microsoft Windows

Print and Fax Driver Overview

A print and fax driver makes documents created with specialized software
applications (word processing, spreadsheets, graphics) compatible with a specific
printer. Each type of printer requires unique commands to print correctly and to
enable special features. For these reasons, different types of printers require their own
printer drivers to operate correctly.

With CentreWare printer drivers, you can print from your workstation to a Xerox
system in a network environment. CentreWare drivers contain a variety of feature
options that you can use to customize your print jobs.

Integrated fax capabilities vary with each Xerox system. Not all Xerox printers
support both network printing and LAN fax submitted from the desktop. Check your
product-specific literature for more details. Other network fax options can be
configured with different models, using third-party software applications.

Print and Fax Driver Overview 1-3

CentreWare Printer Drivers

CentreWare printer drivers display the feature options on tabs within the driver. These
printer drivers are designed specifically for Xerox products. CentreWare drivers are
available for Windows NT/2000/XP workstations.

NOTE: The driver graphic is representative. Driver options and mimics

will vary slightly depending on the operating system and model.

.

Xerox Printer Driver

1-4 CentreWare Print and Fax Drivers for Microsoft Windows

Types of Printer Drivers

The CentreWare printer drivers are available in PostScript 3, PCL 5e, and PCL 6 (XL)
printing formats.

NOTE: A PCL 6 driver for Windows NT is not available with this

CentreWare release.

PostScript

PostScript gives you greater ability to scale and manipulate images; it offers more
precision with high-end graphics. PostScript also provides you with different types of
error-handling and font substitution options.

PCL

PCL (Printer Command Language) generally has fewer advanced features than
PostScript. However, using PCL enables you to process most jobs faster.

CentreWare Printer Drivers 1-5

Obtaining CentreWare Print and Fax Drivers

The following table shows the Xerox system models supported in this release of
CentreWare and the printer drivers that are available for Windows NT/2000/XP
environments.

CentreWare Printer

Xerox System Location

Drivers

(Windows NT*/2000/XP)

PostScript

PCL 5e

PCL 6 (XL)*

*Not available for

Windows NT

DocuTech 120 C/P
DocuTech 100 C/P
DocuTech 120 Pro
DocuTech 100 Pro

CD/Web

CentreWare Printer Drivers for DocuTech 120/100 C/P and 120/100 Pro

CentreWare Print and Fax Drivers CD

The installation files for the Xerox system printer drivers are available on the
CentreWare Print and Fax Drivers CD.

For updates and additional information, check the Xerox Web site at
www.Xerox.com.

1-6 CentreWare Print and Fax Drivers for Microsoft Windows

Downloading from the Web

Xerox system printer drivers can be downloaded from the Xerox Web site at

www.xerox.com. The installation files for all Xerox system models are available from

the Web site.

To download printer drivers:

1 Access the Xerox Web site and click Support & Drivers at the top of the page.

2 Enter your Xerox product family in the Search text box and click Search.

3 From the list of Drivers and Downloads, find your Xerox system and click

Drivers & Downloads.

4 Select the desired Operating System (Windows), and Language for the printer

driver.

5 From the list of drivers, click the driver you want to download.

6 Read the End User License Agreement and click Accept.

7 Select Save from the File Download dialog.

8 Choose a location to download the file and click Save.

9 After the printer driver is downloaded, follow the instructions presented in

Chapter 1 for installing drivers.

DocuTech PPD Files

A PostScript Printer Description (PPD) file is a readable text file that provides a
uniform approach to specifying special features for printer drivers that interpret
PostScript.

Xerox provides PostScript PPDs for all of the Xerox system models. They are
automatically installed with the PostScript printer drivers.

DocuTech PPD Files 1-7

CentreWare Printer Driver Applications

The following applications are included on the CentreWare Print and Fax
Drivers CD:

 Xerox Printer Configuration Utility

 Xerox Printer Installation Utility

Xerox Printer Configuration Utility

The Xerox Printer Configuration Utility is for System Administrators who would like
to set up standardized configuration files to enable users to install their printer drivers
quickly and easily.

Xerox Printer Installation Utility

The Xerox Printer Installation Utility is for users who would like to modify the printer
driver settings sent by the System Administrator before installing the drivers. System
administrators may also use this utility to install printer drivers directly onto a PC or
network server.

1-8 CentreWare Print and Fax Drivers for Microsoft Windows

Print and Fax Driver Documentation

CentreWare Print and Fax Drivers Guide for Windows

This guide is intended for administrators who install and configure CentreWare
printer drivers and for users who want to know more information about printer drivers
and their installation.

The CentreWare Print and Fax Drivers Guide is available on the CentreWare Print
and Fax Drivers CD in electronic (PDF) format. If selected at the time of installation,
the Drivers Guide is placed on the user’s workstation at ...\ Program Files \ Xerox \
<Xerox System Name>.

An English version of Adobe Acrobat Reader is provided on the CentreWare Print
and Fax Drivers CD. This works on most workstations running a non-English version
of Windows, except Windows 2000. You can download a reader for other languages
from Adobe at

Help

The Help system is the primary source for information about using the printer drivers.
You can access the Help system through the Help buttons and What’s This? context
sensitive help. Included in the Help system are Quick Reference Cards for printer
drivers, feature descriptions, step-by-step procedures, Xerox system information,
problem-solving information, and support information.

www.adobe.com/products/acrobat/readstep2.html.

Quick Reference Cards for Printer Drivers:

 Feature Finder Card—a quick reference card to help you locate the many

printing options that you can use through the printer driver to enhance the
printing of your documents.

 Feature Facts Card—a quick reference card describing selected printing

options, such as Watermarks, Booklet Layout, and Stapling.

The Quick Reference Cards are provided in Adobe Acrobat PDF format.

Internet Support

Visit Xerox on the Internet at www.Xerox.com. The Web site contains Xerox systems
product information, product overviews and support, and the latest information about
CentreWare printer driver releases.

Print and Fax Driver Documentation 1-9

Telephone Support

For additional assistance, you may contact the Xerox Welcome Center by telephone
to speak with a Product Support Analyst. Locate your Xerox system serial number on
the metal frame behind the front door, and record it in the space below before you
make your call.

Xerox System Serial Number:

The Xerox Welcome Center telephone numbers are listed in the following table. If the
Welcome Center telephone number for your country is not listed, it will be provided
to you when your Xerox system is installed. For future reference, please record the
telephone number in the space provided below.

Welcome Center Telephone Numbers:

UNITED STATES 800-821-2797

CANADA 800-939-3769 (800-93-XEROX)

Additional Tips

Additional tips and technical information for printer drivers are available at the Xerox
Web site, www.Xerox.com. Locate your product and access the documentation
section. The documents listed in this section cover specific issues that may require
special procedures or application notes regarding the operation and configuration of
your Xerox system.

1-10 CentreWare Print and Fax Drivers for Microsoft Windows

2

Installing Windows Printer Drivers

The CentreWare printer drivers support the special features and functions of Xerox
systems, enabling fast, efficient printing from your desktop. Installation instructions
for all current Windows environments are provided in this chapter.

What’s in this chapter:

 Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-2

 Direct Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5

 Distributed Installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-11

 Managing Configuration Files for Multiple User Groups . . . . . . . . . . . 2-21

 Supported Driver Languages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-22

 Point and Print Installations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-23

 Configuring Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

 Preconfiguring Default Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . 2-24

 Configuring Installable Options at the Workstation . . . . . . . . . . . . . . . . 2-27

 Locating Installation Files on the CD. . . . . . . . . . . . . . . . . . . . . . . . . . . 2-29

 Uninstalling Windows Printer Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 2-30

2-1

Requirements

Printer Drivers

 The minimum hardware requirements for the CentreWare printer drivers vary

based on the specific printer driver you are installing. At the most, you will need
14 MB of available hard disk space for any of the CentreWare Windows printer
drivers.

 Internet Explorer 5.01 or higher installed on the workstation for NT, 2000, and

XP drivers using Enhanced view.

Xerox Windows Driver Installer

The Xerox Windows Driver Installer consists of two utilities: the Xerox Printer
Configuration Utility and the Xerox Printer Installation Utility.

You must have Administrative privileges in Windows NT/2000/XP to install these
utilities. The system on which you install the utilities must meet the following
requirements:

 Internet Explorer 5.0 or higher

 Microsoft TCP/IP Printing installed and running to connect Peer To Peer in a

Windows NT environment

 Service Pack 2 installed on Windows 2000 systems

 Service Pack 4 installed on Windows NT systems

2-2 Installing Windows Printer Drivers

Network Print Configurations

Peer To Peer

In a Peer To Peer environment, a printer driver is installed on a workstation that is
connected to a printer. The printer driver resides only on the workstation. In this
setup, workstation users maintain their own printer defaults and configurations,
allowing different printer settings for each user.

Through a Network Print Server

In a network print server environment, a printer driver is installed on a server and
shared with other servers and workstations on the network. The printer driver is
downloaded to the workstation from the server. In this network setup, a Network
Administrator generally maintains the printer defaults and configuration.

Network Print Configurations 2-3