Xerox 4799 User Manual
OneTouch 4.6
April 2013
05-0818-100
Xerox® DocuMate® 4799
User’s Guide
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Inc.
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Document Version: 05-0818-100 (April 2013)
Information is subject to change without notice and does not represent a commitment on the part of Visioneer.
The software described is furnished under a licensing agreement. The software may be used or copied only in
accordance with the terms of such an agreement. It is against the law to copy the software on any medium
except as specifically allowed in the licensing agreement. No part of this document may be reproduced or
transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or
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licensee's personal use and as specifically allowed in the licensing agreement, without the express written
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Restricted Rights Legend
Use, duplication, or disclosure is subject to restrictions as set forth in contract subdivision (c)(1)(ii) of the Rights in
Te c hn i c a l D a t a a n d Co m p u te r S of t w a r e C l a u se 5 2 . 22 7 - FAR 14. M at er ia l sc an ne d by t hi s pr od uc t may b e
protected by governmental laws and other regulations, such as copyright laws. The customer is solely responsible
for complying with all such laws and regulations.
Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be
corrected in subsequent editions.
Table of Contents
1Safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Safety Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Operational Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-1
Electrical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Warning - Electrical Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Electrical Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-2
Disconnect Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Emergency Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Maintenance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-3
Product Safety Certification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
Environmental Health and Safety Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1-4
2 Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
What’s in the Box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-5
Documentation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-6
The Xerox DocuMate 4799 Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2-7
3 Scanner Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-9
Unpack the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-9
Install the Double Feed Prevention roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-10
Connect the Scanner Power Cord . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-12
4Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Install the Software and Connect the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-14
Installing the Scanner Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-16
Connect the USB Cable and Turn on the Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Installing the User Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-18
Installing Visioneer One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
Installing Additional Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-20
View the User Guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-21
Register Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-22
5Loading Documents to Scan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Items to Avoid Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
Select the Paper Feeding Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-23
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Select the Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-24
Scanning from the Automatic Document Feeder (ADF) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-25
Scanning Interfaces . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-26
6Scanning and Configuring OneTouch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29
Default One Touch Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-29
Scan from the One Touch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30
Features of the One Touch Button Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-30
Changing the Button Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-31
Selecting Options for One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-33
Scan Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-36
Scan Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-37
Page Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-38
Advanced Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-40
Redaction Settings Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-40
File Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-43
Create Single Image Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-44
Image Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-44
Text Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-46
Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-47
To Scan Using Configure Before Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-48
Open Scanned Document(s) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-49
Transfer to Storage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-50
Setting the Folder and Options from One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-50
Setting the Folder from Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-52
Scanning to Multiple Folders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-52
Burn to CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-55
Printer or Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-57
PaperPort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-58
SharePoint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-60
SharePoint Link Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-62
FTP Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-63
FTP Link Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-65
SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-66
SMTP Link Log Viewer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-68
Email Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-68
Email Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-69
Text Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-70
Text Documents Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-71
Adding Text Editor Applications to One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-72
Creating an HTML Web Page from Your Scanned Documents . . . . . . . . . . . . . . . . . . . . . . 6-73
Still Image Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-74
Image Editors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-76
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Image Documents Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-77
Adding Image Editor Applications to One Touch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-78
PDF Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-79
Send to Application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-81
Scanning to Multiple Destinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-84
Scanning with Job Separation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-86
Scanning with Optical Character Recognition (OCR) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-89
Text Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-90
Selecting One Touch OmniPage OCR Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-92
The OCR Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-93
Creating Your Own Dictionaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-95
Editing User Dictionaries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-97
The Format Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-98
OneTouch with Visioneer Acuity Technology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-100
The Acuity Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-100
Hardware Properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-103
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-104
Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-104
7Scanning from TWAIN and WIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-105
Accessing the Scanner Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-105
Choosing TWAIN or WIA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-105
Scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-106
Locked Scanning Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-107
Using the Preview Window . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-107
Scan Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-110
Move, Resize, or Delete Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-113
Reordering Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-114
Clear All Regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-115
Document Source Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-115
Basic Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-116
Advanced Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-116
Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-118
Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-118
Exporting Presets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-120
Importing a Preset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-121
Document Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-123
Disabled Options in this Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-124
Main Panel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-124
Advanced Panel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-128
Scanner Model Panel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-131
Image Enhancements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-134
Disabled Options in this Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-135
Main Panel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-135
5
Xerox® DocuMate® 4799
User’s Guide
Ta b l e o f C o n t e n t s
Color Processing Panel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-142
Advanced Panel Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-143
Driver Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-147
Disabled Options in this Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-147
Module Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-148
Scanner Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-148
Hardware Properties and Interface Behavior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-149
Device Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-150
Driver Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-151
8Scanning from ISIS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8-153
9Scanner Options, Maintenance and Troubleshooting . . . . . . . . . . . . . . . . 9-155
Changing the Background Color . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-155
Replacing the Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-156
Replacing the Paper Feed and Separation Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-157
Replacing the Double Feed Prevention Roller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-159
Installing an Imprinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-161
Installing a Pre-Imprinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-161
Installing a Post-Imprinter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-162
Installing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-163
Adjusting the Printing Position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-164
User Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-164
Main Screen Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-165
Scanner Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-167
Setting Sleep Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-169
Buzzer Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-169
Shading Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-169
Cleaning the Outside of the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-172
Cleaning the Inside of the Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-173
Cleaning the ADF Rollers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-174
Reset the Roller Count in the User Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-175
Cleaning the Scanner Glass and Background Plates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-175
Cleaning the Paper Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-176
Cleaning the ADF Sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-177
Clearing Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-178
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-178
Uninstalling Your Scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-181
Xerox DocuMate 4799 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-183
Xerox DocuMate 4799 Scanner Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9-184
ARegulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-185
Basic Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-185
United States (FCC Regulations) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-185
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Xerox® DocuMate® 4799
User’s Guide
Ta b l e o f C o n t e n t s
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-185
Other Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-186
Copy Regulations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-186
United States . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-186
Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-187
Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-188
BCompliance Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-189
Product Recycling & Disposal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-189
USA & Canada . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-189
European Union . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-189
Energy Star for the USA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-190
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . I-191
7
Xerox® DocuMate® 4799
User’s Guide
Ta b l e o f C o n t e n t s
8
Xerox® DocuMate® 4799
User’s Guide
Safety
1
Safety Introduction
Notices and Safety
Please read the following instructions carefully before operating the machine and refer to them as needed to
ensure the continued safe operation of your machine.
Yo ur X e ro x p ro d uc t a nd su pp l ie s h a ve b een designed and tested to meet strict safety requirements. These include
safety agency evaluation and certification, and compliance with electromagnetic regulations and established
environmental standards.
WARNING:
The safety and environment testing and performance of this product have been verified using Xerox materials
only. Unauthorized alterations, which may include the addition of new functions or connection of external
devices, may impact the product certification. Please contact your Xerox representative for more information.
Operational Safety Information
Yo ur Xe ro x e qu i pm e nt an d s u pp l ie s h av e b e en de s ig n ed and tested to meet strict safety requirements. These
include safety agency examination, approval, and compliance with established environmental standards.
To en s u r e t h e co n t i n ue d s a fe op e r at i o n of y o ur X e ro x equipment, follow these safety guidelines at all times:
Do These
•Always follow all warnings and instructions that are marked on or supplied with the equipment.
•Always use materials specifically designated for this product, the use of other materials may result in poor
performance and create a hazardous situation. Do not use aerosol cleaners, they may be explosive and
flammable under certain conditions.
•Always exercise care when moving or relocating equipment.
•Always locate the machine on a solid support surface that has adequate strength to support the weight of
the machine.
•Always locate the machine in an area that has adequate ventilation and room for servicing.
•Always unplug this equipment from the electrical outlet before cleaning.
Note: You r X er ox ma ch i ne i s e qu i pp ed wi th an e n er gy s av in g device to conserve power when the machine is not
in use. The machine may be left on continuously.
Xerox® DocuMate® 4799
User’s Guide
1-1
Safety
Do Not Do These
•Never use a ground adapter plug to connect the equipment to a power outlet that lacks a ground connection
terminal.
•Never attempt any maintenance function that is not specifically described in this documentation.
•Never remove covers or guards that are fastened with screws. There are no operator serviceable areas within
these covers.
•Never locate the machine near a radiator or any other heat source.
•Never override or “cheat” any of the electrical or mechanical interlock devices.
•Never place this equipment where people might step on or trip on the power cord.
Electrical Information
Warning - Electrical Safety Information
1. The power receptacle for the machine must meet the requirements stated on the data plate on the rear of
the machine. If you are not sure that your electrical supply meets the requirements, please consult your local
power company or an electrician for advice.
2. The socket outlet shall be installed near the equipment and shall be easily accessible.
3. Use the power cable that is supplied with your machine. Do not use an extension cord or remove or modify
the power cord plug.
4. Plug the power cable directly into a correctly grounded electrical outlet. If you are not sure whether or not an
outlet is correctly grounded, consult an electrician.
5. Do not use an adapter to connect any Xerox equipment to an electrical outlet that lacks a ground connection
terminal.
6. Do not place this equipment where people might step or trip on the power cable.
7. Do not place objects on the power cable.
8. Do not override or disable electrical or mechanical interlock devices.
9. Do not push objects into slots or openings on the machine. Electrical shock or fire may result.
Electrical Supply
•This product shall be operated from the type of electrical supply indicted on the product’s data plate label. If
you are not sure that your electrical supply meets the requirements, please consult your local power
company for advice.
•Always connect equipment to a correctly grounded power outlet. If in doubt, have the outlet checked by a
qualified electrician.
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DocuMate® 4799
User’s Guide
Safety
WARNING: This equipment must be connected to a protective earth circuit.
This equipment is supplied with a plug that has a protective earth pin. This plug will only fit into an earthed electrical
outlet. This is a safety feature. If you are unable to insert the plug into the outlet, contact your electrician to replace
the outlet.
Disconnect Device
The power cable is the disconnect device for this equipment. It is attached to the back of the machine as a plugin device. To remove all electrical power from the equipment, disconnect the power cable from the electrical
outlet.
Emergency Power Off
If any of the following conditions occur, turn off the machine immediately and disconnect the power cable(s)
from the electrical outlet(s).
•The equipment emits unusual odors or makes unusual noises.
•The power cable is damaged or frayed.
•A wall panel circuit breaker, fuse, or other safety device has been tripped.
•Liquid is spilled into the machine.
•The machine is exposed to water.
•Any part of the machine is damaged.
Maintenance Information
1. Any operator product maintenance procedures will be described in the user documentation supplied with the
product.
2. Do not carry out any maintenance on this product which is not described in the customer documentation.
3. Do not use aerosol cleaners. The use of cleaners that are not approved may cause poor performance of the
equipment, and could cause a dangerous condition.
4. Use supplies and cleaning materials only as directed in this manual.
5. Do not remove covers or guards that are fastened with screws. There are no parts behind these covers that
you can maintain or service.
6. Do not perform any maintenance procedures unless you have been trained to do them by an authorized
local dealer or unless a procedure is specifically described in the user manuals.
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DocuMate® 4799
User’s Guide
1-3
Safety
Product Safety Certification
This product is certified by the following Agency using the Safety standards listed:
Standard
UL60950-1 (USA)
CSA 22.2 No. 60950-1 (Canada)
IEC 60950-1
Environmental Health and Safety Contacts
Contact Information
For more inform ation on Environment, Health, and Safety in relation to this Xerox product and supplies, please
contact the following customer help lines:
USA & Canada:
Europe:
1-800-828-6571
+44 1707 353 434
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Xerox
DocuMate® 4799
User’s Guide
Welcome
Yo ur ne w X e ro x s ca n ne r c a n q ui c kl y s c an st a ck s o f s i ng l e-sided or double-sided pages and place their electronic
images on your computer.
2
What’s in the Box
Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you
purchased the scanner.
Quick Install Guide
Xerox DocuMate 4799
Scanner
Roller Cleaning Paper
Double Feed
Prevention Roller
Powe r Cord
Blower Brush
System Requirements
Pentium 4 PC or AMD equivalent with:
•A DVD-ROM drive
Technical Support Card
USB Cable
Shading paper
Windows™
Installation Disc
•An available Universal Serial Bus (USB) port
•Microsoft
®
Windows® operating system:
Xerox® DocuMate® 4799
User’s Guide
2-5
Welcome
–32-bit Windows XP (Service Pack 1 and 2)
–32-bit or 64-bit Windows Vista (Service Pack 1)
–32-bit or 64-bit Windows 7
–32-bit or 64-bit Windows 8
The scanner is compatible with Service Pack 3 for Windows XP, Service Pack 2 for Windows Vista, and Service
Pack 1 for Windows 7.
•Minimum of 2 gigabyte (GB) of internal memory (RAM)
•350 MB minimum of free hard disk space
A VGA or SVGA Monitor:
•The recommended settings for your monitor are:
–Color quality of 16-bit or 32-bit
–Resolution set to at least 800 x 600 pixels
Refer to your Windows documentation for instructions on setting the color quality and resolution for the monitor.
Documentation
The following printed documentation is provided in the box:
• Installation guide—abbreviated scanner setup and installation instructions.
• Te ch n ic al su p po r t ca r d—contact information for technical support and customer service, and a brief
overview of our standard product warranty.
• Warranty card—the warranty card is provided for users in Russia and should be filled in as described on the
card. For all other users, please dispose of this card in paper recycling.
The following soft-copy documentation is available on the installation disc:
• Scanner user’s guide—contains detailed installation, configuration, scanning, and maintenance
instructions.
• Control sheets—automatically adjust the scan settings when scanning using the TWAIN interface. The file
contains layouts for various ISO and U.S. paper sizes. The TWAIN scanning chapter contains instructions on
using these sheets while scanning.
Make sure you print the page size that matches the size of the pages in your document stack. Also, make
sure the application you are using is not set to automatically scale the page to fit on the paper in your
printer.
• File separation sheets—automatically separate a stack of paper into two or more separate files, when
scanning using the TWAIN interface.
Make sure you print the page size that matches the size of the pages in your document stack. Also, make
sure the application you are using is not set to automatically scale the page to fit on the paper in your
printer.
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DocuMate® 4799
User’s Guide
Welcome
3
Pre-Imprinter
door
Control panelExit tray ADF cover
release
Paper guides
41
5
2
Power switch Post-Imprinter
door
Hopper input
tray
8
6
7
1
2
3
4
5
6
7
8
9
10
11
10 119
Straight path
door
Power jack USB port
• Patch code sheets—use with an application that supports detection of patch code data when using the
TWAIN interface. The patch code page layouts have been specifically designed for your scanner. The file
contains Patch 2, 3 and T layouts for A4 and U.S. Letter size pages.
Make sure you print the correct page size for the paper in your printer. Also, make sure the application you
are using is not set to automatically scale the page to fit on the paper in your printer.
• Nuance OmniPage user’s guide—contains detailed instructions on using the software, including
information on using Optical Character Recognition to create editable text files from the scanned
documents.
• Nuance PDF Converter user’s guide—contains detailed information on using the application to create and
modify PDF files.
• Kofax Virtual ReScan (VRS™) user’s guide—contains detailed feature and configuration instructions for the
software, including using the advanced image enhancement options to improve the clarity of scanned
images created from imperfect originals.
The Xerox DocuMate 4799 Scanner
Exit tray—Where the documents are exited out of the scanner. Flip up an exit stopper to keep documents in the
exit tray. Exit extension pulls out to support various document lengths.
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DocuMate® 4799
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User’s Guide
Welcome
Pre-Imprinter door—Lift the output tray to access the pre-imprinter compartment.
Control panel—Scanner hardware controls.
• Hopper—Press the up or down arrow to manually adjust the height of the input tray level to match the
height of the document stack.
• ADF—Changes the scanner between automatic document feeding and manual document feeding.
• Thickness—Press to change the roller position to match the paper thickness of the documents being
scanned.
• Start/Stop—Press to start scanning. Pressing the button while scanning is in progress stops the scan.
ADF cover release—Pull to open the Automatic Document Feeder.
Paper guides—Guides adjust to support various document widths.
Hopper input tray—Holds the documents in the Automatic Document Feeder for scanning.
Power switch—Turns the scanner’s power on or off.
Post-Imprinter door—Open to access the post-imprinter compartment.
Straight path door—Lower this door to feed very thick pages straight through the scanner.
Power jack—Connects the power cord to the scanner.
Universal Serial Bus (USB) port—Connects the scanner to the computer.
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Xerox
DocuMate® 4799
User’s Guide
Scanner Setup
3
Unpack the Scanner
Use care when unpacking, moving and assembling the scanner. Follow these instructions to prevent injury and
damage to the scanner.
1. Remove the scanner from the shipping box, verify all parts listed on page 5 are in the box.
We rec ommend that you keep the origin al packing materials in case you need them later.
2. Always have at least two people carry the scanner, lifting the scanner up from
underneath.
3. Use a desk or table that can support the weight of the scanner, do not place the
scanner on a cloth covered surface.
4. Place the scanner on a level surface near the computer.
Keep at least 15 inches of space on every side of the scanner for the input and exit
tray extensions, performing maintenance, and to have sufficient air flow for
ventilation.
5. Remove all shipping tape from the top and side of the scanner.
Xerox® DocuMate® 4799
User’s Guide
3-9
Scanner Setup
Install the Double Feed Prevention roller
1. Open the Pre-Imprinter door.
2. Release the retaining screw and then close the Pre-Imprinter door.
3. Pull on the scanner cover release and lift the lid to open the scanner.
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DocuMate® 4799
User’s Guide
Scanner Setup
4. Flip open the double feed prevention roller cover.
5. Align the roller bar with the brackets in the roller compartment. Make sure the groove on the right side of the
roller bar is aligned so that it slides in place into the U shape of the bracket.
6. The roller is properly in place when you cannot rotate the metal bar of the roller.
7. Close the double feed prevention roller cover when you are finished.
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Scanner Setup
8. Close the scanner when you are finished.
Connect the Scanner Power Cord
1. Select the appropriate power cord for your country.
2. Plug the power cord into the scanner and into a wall outlet.
Note: Do not turn on the scanner until after you install the software.
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4
Before You Begin
Please make sure of the following before you begin installation:
•The information in this guide may cover software not provided with the scanner you purchased. Please
disregard any information about the software not applicable to your scanner.
•If your computer has AntiVirus or AntiSpyware software running, you may encounter alerts or messages
during installation asking you to allow the installation to proceed. Although the messages will differ based
on the software your computer is running, in each case you should allow the installation to proceed if that
option is available. Alternatively, you can turn off the AntiVirus or AntiSpyware software before installing
your scanner, but if you do, make sure to turn it back on again when installation is finished.
•If you already have a scanner connected to your computer, it is recommended that you remove that
scanner’s driver program prior to installing your Xerox scanner. You can remove these programs from the
Windows Control Panel. Please refer to the user manual provided with your other scanner hardware for
instructions about removing the driver and software for that unit.
•If your computer is running Windows Vista or later, you may see the Windows User Account Control screen
asking you to confirm system changes. Click the Yes button to allow the installation to proceed.
•The Windows User Account Control (UAC) must be turned off prior to installing the Kofax VRS or Kofax Scan
Demo software. The Kofax VRS installer will display a message stating "User Account Control is enabled on
this machine. The VRS installer will not install correctly with this setting enabled. Please disable this setting
from the User Accounts dialog in the Control Panel." The Kofax Scan Demo installer will display a message
stating "Cannot find IC runtime. Install IC." Turn off the Vista UAC to complete the installation of these two
software applications. You can turn UAC back on after the installation has completed.
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Installation
Install the Software and Connect the Scanner
1. Start Microsoft Windows and make sure that no other applications are running.
2. Insert the installation disc into your computer’s DVD-ROM drive.
The disc automatically starts.
3. The Select Language window opens. Click the drop-down menu arrow and select the language to use. Click
OK.
The disc’s Main menu window opens.
Note: If the disc does not start, check the following:
–Make sure the disc drive’s door is completely shut.
–Make sure the disc was inserted in the drive in the proper direction (label side up).
To la u n c h t h e d is c m a nu a l l y:
–Open the Windows options for your computer’s disc drives.
–Double-click the icon for your DVD-ROM drive.
–The Installation menu for the disc should now open.
If the menu does not open:
–From the list of files on the disc, double-click the file named setup.exe.
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4. On the Main menu, select Install software.
5. Leave the default selections and click Install Now.
Installation
Note: The software provided with your scanner may differ slightly from the list shown in the window.
6. Click Install now.
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Installing the Scanner Driver
1. The Welcome screen for the scanner driver Setup Wizard opens. Click Next.
2. On the Xerox License Agreement window, read the license agreement. If you accept the terms, select I Agree
then click Next.
If you choose not to accept the license agreement, click Cancel. Click Close on the Installation Interrupted
window.
3. The software will now be installed.
4. Stop when you see the “Complete the installation by connecting your hardware” window. Do not click OK
yet. Leave the window open and proceed to the next section.
Note: If you do not see this on-screen diagram for connecting the scanner, stop and follow the instructions
below.
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Connect the USB Cable and Turn on the Power
1. Remove any tape from the USB cable.
2. Plug the USB cable into the USB port on the scanner then into a USB port on the computer. Check your
computer’s manual for USB port locations.
If the plug does not attach easily, make sure that you are plugging it in correctly. Do not force the plug into
either connection.
3. Turn on the scanner power.
The status light comes on and flashes indicating that the scanner is receiving power.
Yo ur co m pu t er re c og n iz e s t ha t a sc a nn e r h as be e n p lugged into the USB port and automatically loads the
appropriate software to run the scanner.
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4. When you’re certain that the software has completely loaded, return to the “Complete the installation by
connecting your hardware” window.
5. Click OK to complete the installation process.
6. Click Close on the Installation Complete window to close and exit the driver installer.
Installing the User Utility
The User Utility is a software diagnostic and maintenance software that you can use for monitoring your scanner
hardware.
1. On the Xerox User Utility License Agreement window, read the license agreement. If you accept the terms,
select Yes to accept the agreement and continue with the installation.
If you choose not to accept the license agreement, the installation will terminate and the User Utility will not
be installed.
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2. The next screen lets you choose where the installation files are going to be on your computer. Click on
Browse... to change the location where the files are installed.
We rec ommend th at you keep the default op tions on this window and just click on Next to proceed with the
installation.
3. The next screen lets you change the Program Files folder name and where the program appears in your
Windows Start Programs list.
The default options on this window will put the shortcut icon in your Windows All Programs list in the Xerox
folder. We recommend that you keep the default options on this window and just click on Next to proceed
with the installation.
4. Click on Finish on the Installation Complete window to close the installation window.
5. A shortcut icon for the User Utility will be on your Windows desktop and in the Windows Start All Programs
menu.
Installing Visioneer One Touch
The Visioneer One Touch software installation will start automatically after you click Close on the driver
Installation Complete window.
1. Click Next on the Welcome to the One Touch Setup Wizard.
2. On the Visioneer License Agreement window, read the license agreement. If you accept the terms, select I
Agree then click Next.
If you choose not to accept the license agreement, the installation will terminate and One Touch will not be
installed.
3. Click Close on the Installation Complete window to close and exit the software installer.
Note: If you selected other software to install from the DVD the installation for that software will automatically
start after you click Close on the Installation Complete window. Follow the instructions on-screen to install each
application you selected.
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Installation
Installing Additional Applications
Yo ur sc a nn e r i nc l ud e s fr ee , a d di t io n al ap pl i ca t io n s a s d es cr i be d i n t h e ta bl e b e lo w .
1. Return to the disc’s Main menu and click Install software.
2. Select the additional applications you want to install, then click Install now.
3. Follow the instructions on the screen to install each of the additional applications.
Software About the Software
Nuance OmniPage®
®
Kofax
®
Virtual ReScan
(VRS™)
OmniPage Pro provides precision OCR analysis, advanced layout detection, and
Logical Form Recognition™ (LFR) technology. Advanced security features quickly turn
office documents and forms into over 30 different PC applications for editing,
searching and sharing. Custom workflows handle large volumes of documents, and
you can use its tools to print to PDF.
Kofax VRS automatically enhances scanned documents from less than perfect
originals. It is an additional scanning interface that uses patented VRS (Virtual
ReScan) technology, and ensures your scanning is as efficient and easy as possible,
while also improving the quality of the scanned images. Kofax VRS uses an ISIScertified driver for scanning. This software provides an additional method to scan
from your scanner. The Demo version lets you try the application first.
At the end of the Kofax VRS software installation you may see the message "SVS001:
The VRS installation does not install an ISIS driver for the scanner you selected.
Please install the ISIS driver packaged with your scanner."
This is not an error, Kofax does not install your scanner’s ISIS driver. Please disregard
this message in the VRS installation and click OK. The Kofax VRS Certified ISIS
driver is installed correctly when you install the scanner driver.
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Software About the Software
Nuance PDF Converter PDF Converter Professional 7 features 100% industry-standard PDF creation and
editing plus the world’s most accurate PDF conversion to editable Microsoft
formats availabl e. It also offers one-click scanning to PDF, the most advanced PDF
search capabilities, excellent graphics management, document flattening and autoremoval of sensitive information. Combining unparalleled functionality, built-in
intelligence and ease of use, PDF Converter Professional 7 enables users to create,
convert, edit, assemble and securely share PDF files like never before for enhanced
professionalism, productivity and collaboration.
®
View the User Guides
1. Return to the disc’s Main menu and click on View user guides.
Installation
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Scanner documentation window Software documentation window
2. Click on View scanner documentation to access the scanner user guide.
Click on View software documentation to access the user guides for the software applications provided with
the scanner.
From either of these user guide windows, click on the User guide menu button to return to the main user
guide window, then select the other documentation section to view the user guides.
3. Click the links of the guides you want to view.
4. When you’re finished, click Main menu to return to the Main menu window and click Exit.
5. Remove the installation disc and store it in a safe place.
Register Your Scanner
Registering your scanner is important as it provides you with access to our free telephone support service.
Registration also gives you free access to software updates for your scanner.
To r eg i st er y ou r s ca nn e r:
Yo u w il l n e ed an ac t iv e i n te r ne t c o nn e ct i on to re g is t er your scanner. If you do not have internet access you can
contact our customer service department to register the scanner. Please refer to the Technical Support Card, that
you received with the scanner, for our customer service contact information.
1. Open an Internet Explorer window, or any other internet browser you have installed on your computer.
2. In the web address field type www.xeroxscanners.com.
3. Press Enter on your computer’s keyboard or click the option on screen to go to the web address.
4. When the Xerox scanners web page loads click on Register Your Product.
5. Fill in the registration form, all required fields have an asterisk (*).
A valid email address is required for registration.
Yo u w il l b e a s ke d t o e n te r t h e s er i al nu m be r f or th e s c anner, it is located on the back or underside of the
scanner.
6. After filling in the form, click on Submit Your Registration to complete the registration.
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